Healthcare & life sciences jobs

UK&I Partnerships Lead

Featured

Heidi

**Who is Heidi?** Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals \- supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. **The Role** EHR and PMS integrations are a core strategic lever for Heidi, driving global revenue, expanding distribution, and improving clinician efficiency. As the UK\&I Partnerships Lead, you’ll lead Heidi’s work with integration and ecosystem partners, helping us scale adoption through strong commercial and technical alignment. You’ll be commercially sharp and technically curious \- someone who can speak both business and product fluently. You know how to turn partnerships into pipelines, and integrations into impact. **What You’ll Do** * Lead Heidi’s integration strategy and future strategic bets across UK\&I. * Build and manage strategic partnerships with leading EMR, EHR, and PMS providers to extend Heidi’s reach and impact. * Prioritise integrations based on market reach, readiness, and customer impact, ensuring effort aligns with commercial value. * Oversee integration partnerships end\-to\-end \- from technical scoping and onboarding to launch and enablement. * Activate integrations through co\-GTM, referral, and reseller motions that translate into pipeline and adoption. * Negotiate partnership agreements that balance strategic alignment with clear commercial outcomes. * Collaborate cross\-functionally with Product, Engineering, and Growth to design integrations that are both technically robust and commercially scalable. * Build feedback loops and performance dashboards to track partner success, revenue contribution, and customer value. **What We Will Look For** * 4\+ years of experience in partnerships, channel, or commercial roles \- ideally in SaaS, healthtech, or platform ecosystems. * Proven success delivering growth through integration or ecosystem partnerships. * A strong grasp of B2B integration models, co\-selling, or platform GTM strategies. * Excellent stakeholder management, negotiation, and relationship\-building skills. * A structured, strategic approach to prioritisation and execution. * A collaborative mindset \- you thrive at the intersection of commercial strategy, product development, and customer success. **What do we believe in?** Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership. * Live Forever \- Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. * Practice Ownership \- Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. * Small Cuts Heal Faster \- Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. * Make others better \- Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering. **Why you should Join Heidi 🚀** * Real product momentum. We’re not trying to generate interest, we’re channeling it. * Equity from day one. When Heidi wins, you win. You’ll share directly in the success you help create. * Unmatched impact. Play a pivotal role in shaping our GTM efforts at a critical growth moment \- all while working on a product that delivers tangible value to clinicians and patients every day. * Work alongside world\-class talent. Join a team of operators and builders who’ve scaled unicorns. * Global reach. Help shape our international expansion as we bring Heidi to key international markets. * Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. * Flexibility that works. A hybrid environment, with 3 days in the office. **Heidi’s commitment to Diversity, Equity and Inclusion** Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.

Clinical Team Lead (GPhC/NMC registered) - Hybrid

MANUAL

We’re looking for an experienced Clinical Team Lead to lead and empower a high\-performing team of clinicians. You’ll be responsible for ensuring the team exceeds its goals, while driving continuous improvement across clinical operations, quality, and safety. This is a people\-focused leadership role that combines operational excellence, team development, and cross\-functional collaboration. You’ll work closely with product, quality, and operational leaders to improve clinical workflows, optimise performance, and enhance patient experience. What you'll do **Team Leadership \& Performance Management** * Lead, motivate, and develop a team of clinicians to meet and exceed operational KPIs and SLAs. * Conduct regular 1:1s, performance reviews, and coaching sessions to drive engagement and accountability. * Foster a high\-performance culture built on collaboration, continuous learning, and professional growth. * Identify training needs and implement development plans to enhance individual and team capability. **Operational Excellence \& Quality Improvement** * Drive process and quality improvements across clinical operations * Analyse performance data to identify trends, risks, and opportunities for improvement * Develop and refine standard operating procedures (SOPs) to support scalability and compliance. * Collaborate with Quality and Compliance teams to ensure adherence to clinical standards and regulatory requirements. **Cross\-Functional Collaboration** * Partner with Product, Engineering, and Operations teams to inform product enhancements and operational solutions that improve clinician and patient experience. * Represent the clinical team in cross\-functional meetings, sharing insights and feedback to drive continuous improvement. **People \& Culture** * Build a supportive, inclusive, and high\-performing team culture. * Recognise and celebrate success, while constructively addressing performance challenges * Champion wellbeing, professional integrity, and clinical excellence within the team. **Availability Requirements** We are looking for candidates who can reliably commit to full time (37\.5 hours) each week. To ensure coverage across our busiest periods, we are looking for someone to reliably commit to **Thursday, Friday, Saturday and/or Sunday, and Monday.** Who you are **Essential** * Registered Independent Prescriber (registered with either the GPhC or NMC with V300\) * Proven experience managing and scaling clinical teams, preferably in or digital health environment * Strong track record of delivering against KPIs, SLAs, and performance metrics. * Demonstrated ability to drive measurable improvements in team performance and quality outcomes * Excellent communication, coaching, and stakeholder management skills * Data\-driven mindset with experience in using metrics to guide decisions * Comfortable working in a fast\-paced, evolving environment **Desirable** * Experience working in digital health, managing queues or patients queries * Experience working cross\-functionally with Product or Operations teams * Familiarity with quality management systems and clinical governance frameworks What we offer * Stock option plan \- you’ll share in the upside you help create * Fitness \& wellbeing benefit with Wellhub * Lunch once per week in our offices * 25 days annual leave plus bank holidays, and generous parental leave \& flexible working policies * Private medical insurance * Remote opportunity / Hybrid role based in London Bridge 3 days a week with lunch once a week * Cycle to work scheme * Electric car scheme * Join in the early stages of one of the most promising scale\-ups in the healthcare space Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Paid Social Lead, International

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **How We Think About Marketing** At Euc, marketing is about capturing attention and turning it into real growth. We're not here to chase perfect CTRs or vanity metrics. We're here to grow the business by finding where our audience is, grabbing their attention, and telling stories that drive action. We move fast. Really fast. Because when ideas ship quicker, we learn quicker, make bolder bets, and don't waste months on "safe" campaigns that never move the needle. **Here's How We Think** * Creative wins. We don't have exclusive access to channels, so great storytelling is how we stand out and earn attention * Speed matters. Fast tests beat perfect plans. We ship early, learn fast, and move on * Ad buying is problem solving. Whether it's fixing a leaky funnel or finding the next unlock, curiosity is our superpower * Fit matters. A good idea needs to match the channel. We tailor stories to the format, and we're ruthless about what we let run * Data is a compass. We ask why, not just what. Trends are more useful than daily swings. Insight plus action equals impact * We focus on outcomes, not channels. If Meta works, we scale it. If TV works, we shift spend. No channel loyalty. Just growth What's next? We're entering one of our most ambitious chapters yet. Over the next 12 months we're scaling our existing international markets (Germany, Canada, Japan) and launching Juniper into new ones, with a 90\-day window per market to hit target CAC. We're hiring a **Performance Lead** for the international team to help drive that growth. You'll own channel execution across our international portfolio and work alongside Jordan (Head of International Growth and Performance) and Juan (Staff Performance Marketer) to set the pace. You'll also work closely with best\-in\-class performance marketers across our Australia and UK teams, who have built the playbooks we're now scaling globally. **About The Role (What You'll Be Doing)** We're looking for a **performance marketer** who works fluidly across channels and platforms. **Meta is your deepest channel** , but you'll think and operate just as comfortably across landing pages, lifecycle handoffs, measurement, and creative strategy. In a **market launch** , every part of the funnel moves at once, and we need someone who can move with it. This is a hands\-on role for someone who likes being in the account and the data, designing the next test rather than briefing it. You'll work across markets, brands, and channels, with strong central support on signal architecture, measurement, and creative production. **You'll** * Run and scale Meta across our international markets (Germany, Canada, Japan) and the new markets we launch over the next 12 months, with a focus on day\-to\-day execution and steady performance lift * Scale TikTok and emerging channels alongside Meta as they grow into a meaningful share of spend, bringing the same rigour to creative testing and measurement * Help stand up new markets end\-to\-end, partnering with central teams on signal architecture, account structure, measurement setup, and creative production from day one * Stay current on platform changes (Advantage\+, ASC, server\-side eventing, attribution, bidding) and translate them into account changes that actually move the needle, not just the report * Design and run tests across creative, audiences, bidding, and signal, and define what a successful test looks like before it ships * Work cross\-channel on landing page experiments, measurement methodology, quiz and signal design, lifecycle handoffs, and search partnership. You don't need to own every channel, but you do need to think and act across them * Bring a commercial point of view to budget allocation conversations with the Head of International Growth and Performance, the Head of Search and Marketing Analytics, and the local Heads of Growth. You're fluent in CAC, LTV, payback, and the trade\-offs between volume and efficiency * Partner with Central Creative and Production on briefs, testing, and pillar mix, informed by what the data is telling you * Own the performance reporting cadence for the markets you operate in, turning numbers into insight and next steps the wider team can act on * Share learnings across markets so what works in one place reaches the others quickly This role is ideal for someone who enjoys working hands\-on across the funnel rather than going deep on a single channel. You'll be measured on the performance of the markets you operate in, the speed with which new markets reach target CAC, and the quality of the cross\-market learning you contribute to. **About You (Who You Are)** You're a performance marketer with strong Meta foundations who has worked across the funnel, not just the buy. You're comfortable in conversations about landing pages, measurement, lifecycle, and creative strategy, and you reach for commercial framing as easily as platform mechanics. **You'll Likely Bring** * 5\+ years of performance marketing experience in direct\-to\-consumer brands, with Meta as your deepest channel * Current fluency in modern Meta mechanics: Advantage\+/ASC vs manual, server\-side eventing and CAPI, attribution windows, learning phase, and bid strategies. You can talk through a Meta change in the last 12 to 18 months that actually changed how you operate, not just how you report * A track record of working across the funnel, not just the ad account. You're as comfortable in a landing page review or measurement conversation as you are in Ads Manager * Experience standing up performance marketing in a new market or for a new brand, not just inheriting and operating an existing account * A background in consumer subscription or considered\-purchase categories (telehealth, fintech, DTC subscription, education). Apps growth and pure lead gen are different muscles and aren't the focus here * Commercial framing as a first instinct. CAC, LTV, payback, and contribution margin are how you think about budget decisions * Hands\-on instincts. You design the test, write the doc, and look at the data yourself * Comfort with ambiguity. You can take a vague problem ("we have budget, where should it go?") and turn it into a defensible plan within a week * Strong written communication. You'd rather send a doc than book another meeting **Bonus Points If You Also Bring** * Healthcare or other regulated\-industry experience * Multi\-market international experience (especially Europe or APAC) * Native or fluent in a second European language (German particularly useful) * Familiarity with measurement methods beyond platform attribution (geo holdouts, incrementality, MMM) * Comfort with SQL or BigQuery, even at a basic query\-modify level * Lifecycle or CRM literacy. You've worked closely with a lifecycle team and understand where paid hands off * Hands\-on contribution to landing page testing or CRO programmes * Prior experience working with or in\-house with a Central Creative and Production model * Fluency with Claude Code or other AI workflow tools. You use AI to make yourself faster, smarter, and more rigorous, not to replace your thinking What this role isn't * It helps to be upfront about who this role is and isn't for, so we don't waste anyone's time: * It isn't a single\-market BAU buyer role. Local BAU buying sits with market\-level operators, and this role works across markets * It isn't a Meta\-only role. Meta is the deepest channel, but you'll think and work across the full funnel * It isn't a brief\-and\-review strategy role. You'll be in the account, designing the test, and looking at the data * It isn't an apps\-growth role. Apps acquisition mechanics like MMP attribution and CPI optimisation aren't the focus here * It isn't a "stable Meta playbook" role. The platform changes quickly, and the playbook is being rebuilt as it does. You'll enjoy that change rather than resist it **Why join Eucalyptus?** * Make real impact, fast. We move quickly, build in the open, and learn by doing. You'll help deliver real health outcomes for real patients from day one * Operate at scale. Run media for one of the world's fastest\-growing health companies across multiple countries * Be supported to grow. Regular feedback, professional development budget, and access to senior operators who'll challenge you to get better * Work with incredible people. High talent bar. No ego. Serious care for the mission * Global exposure. Access to markets, brands, and categories that would take years to reach elsewhere **Perks And Benefits** * Hybrid working (3 days/week in our Old Street office) * Annual professional development budget * Equity options so you share in our growth * 25 days holiday \+ bank holidays * Wellness allowance * Enhanced parental leave (20 weeks paid for primary carers) * Fun, frequent socials

Senior Analytics Engineer

MANUAL

You will join our Data team as a senior analytics engineer modelling raw data and turning it into production ready tables for stakeholders and AI products that underpin the decisions that shape our business. This is a high\-impact role at the heart of a fast\-growing healthcare scale\-up — one where the data you model and the standards you set will directly influence how every team in the company operates, and how well our AI\-powered products perform. You'll work closely with data and business stakeholders. You will be the bridge between raw data and meaningful insight, ensuring our modern data stack — built on BigQuery, dbt and Looker — is scalable, trusted and AI\-ready. Your work will underpin both the analytical decisions of our internal teams and the performance of the patient\-facing AI tools we build. You'll have genuine ownership over the data models and governance practices that underpin our data function. At a company growing as fast as ours, the standards you establish today will shape how we scale tomorrow — across products, markets and millions of patient interactions. **What You'll Do** * Architect, model and optimise the core data models that power analytics and AI applications across the business, building for scale and performance from the ground up. * Ensure the data layer is structured to support AI and LLM use cases — including feature pipelines, evaluation datasets and the clean, well\-documented data that reliable AI products depend on. * Partner with cross\-functional teams across marketing, finance, operations and product to translate business requirements into robust, reliable technical solutions. * Own data governance of the data models you own — ensuring integrity, consistency and security while maintaining documentation and enforcing best practices. * Shape our data culture, driving adoption of rigorous modeling frameworks and analytical standards. * Identify opportunities to improve the performance, reliability and usability of our data stack, and take full ownership of seeing those improvements through. **Who You Are** **AI \& LLM awareness priority** * A working understanding of how AI and LLM\-powered products consume data — including familiarity with feature engineering, evaluation pipelines and the data quality standards these systems require. * Experience contributing to or supporting AI/ML workflows, whether through building feature stores, curating training data, or structuring outputs for model consumption. **Technical expertise** * 3\+ years of experience in analytics engineering, data engineering or a closely related role. * Advanced SQL skills — you can design, optimise and debug complex queries with confidence. * Hands\-on experience with dbt or Dataform, and a strong track record of building scalable, well\-structured data models. * Comfortable working within a modern data stack; direct experience with BigQuery and Looker is a strong advantage. **Analytical acumen** * Strong understanding of measurement approaches, data analysis and statistics — you think carefully about what a metric actually means before you build it. * Able to hold both the technical and business context simultaneously, ensuring every data solution is anchored to a real company objective. * Experienced in data governance, quality assurance and documentation — you understand that trusted data is the product. **How You Work** * A natural collaborator who can earn the trust of both data analysts and non\-technical stakeholders alike. * Takes ownership end\-to\-end — from understanding a business problem to delivering a solution the whole company can rely on. * Excited by the challenge of building in a fast\-paced environment and motivated by the idea that your work helps improve patient outcomes at scale. * Someone who resonates with ownership, strategic thinking and the pace of a high\-growth scale\-up. Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

CRM & Lifecycle Lead, International

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **How We Think About Marketing** At Euc, marketing is about capturing attention and turning it into real growth. We're not here to chase perfect open rates or vanity metrics. We're here to grow the business by reaching people, earning their trust, and helping them get real outcomes from the treatment they've started. We move fast. Really fast. Because when ideas ship quicker, we learn quicker, make bolder bets, and don't waste months on "safe" programs that never move the needle. **Here's How We Think** * Creative wins. We don't have exclusive access to channels, so great storytelling is how we stand out and earn attention * Speed matters. Fast tests beat perfect plans. We ship early, learn fast, and move on * Lifecycle is a growth lever, not a cost centre. The work after the sale (activation, adherence, retention) compounds, and we treat it that way * Data is a compass. We ask why, not just what. Trends are more useful than daily swings. Insight plus action equals impact * We focus on outcomes, not channels. Email, SMS, WhatsApp, push, in\-app, we use whatever moves the patient forward in that market. No channel loyalty. Just growth What's next? We're entering one of our most ambitious chapters yet. Over the next 12 months we're scaling our existing international markets (Germany, Canada, Japan) and launching Juniper into new ones, with the goal of three more markets live by the end of the year. To get there, we're centralising growth as a function across the international team, building the central engines that let every market scale faster than it could alone. Lifecycle is one of those engines. We've already built strong lifecycle programs in Australia and the UK. The opportunity now is to take what works and make it work across our international markets. We're hiring a **CRM \& Lifecycle Lead, International** to own that engine. You'll run lifecycle as a central function across our international markets, assisting scale what already works in our established markets and building it from scratch for each new launch. You'll report to the Product Growth Lead, partner with the Head of International Growth and Performance on strategy, and lead execution through a team of local\-language copywriters. **About The Role (what You'll Be Doing)** You'll own the international lifecycle engine end to end: the strategy and the builds that ship it. You won't be starting from a blank page. Strong lifecycle programs already exist in our UK and Australia teams, and your job is to take what works, adapt it for a multi\-market international context, and build the central system around it. We're an early, lean international team, so this is a hands\-on role: you'll set the lifecycle strategy and you'll be in the tool building the flows, not just briefing them. For established markets you'll provide strategic oversight and keep scaling what's live. For new launches you'll build the program from the ground up, with support from your copywriter team. **You'll** * Own CRM and lifecycle as a central function across our international markets, from strategy to execution, accountable for activation, adherence, retention, and LTV * Help scale our established markets (Germany, Canada, Japan) with strategic oversight, finding the next unlock in each program rather than letting it go stale * Build the lifecycle program for new market launches end to end: the flows, the segmentation, the measurement, and the messaging, in time for go\-live * Be channel\-adaptive by market. Email leads in some markets; others lead with WhatsApp, SMS, push, or in\-app. You'll build the right mix for each market rather than forcing one playbook everywhere * Own segmentation and automated flows (onboarding, adherence, follow\-up, winback, reactivation) and the experimentation roadmap that improves them * Run a measurement framework that proves whether lifecycle work actually moved retention and LTV, not just open and click rates * Lead a team of local\-language copywriters to localise and execute at quality and speed across markets, owning briefing, QA, and delivery * Partner with the Product Growth Lead and the wider growth function so lifecycle and conversion pull in the same direction, and the handoff from paid to owned is clean * Own deliverability, list health, and compliance (GDPR and local privacy regimes) across every market we operate in * Share winning programs and learnings across markets so a win in one place reaches the others quickly This role is ideal for someone who wants to own lifecycle as a whole, both the strategy and the build, and is happy doing it lean before it scales. As markets grow, this role is expected to grow with it, with the opportunity to build and manage a team of lifecycle marketers underneath you. You'll be measured on retention and LTV across markets, the speed with which new markets get a working lifecycle program live, and the quality of the cross\-market learning you contribute to. **About You (who You Are)** You're a lifecycle marketer who has owned a program end to end, from strategy to the flows themselves, and you're as comfortable in the data as you are writing the brief. You think in customer journeys and you reach for retention and LTV framing as easily as channel mechanics. **You'll Likely Bring** * 5\+ years in CRM, lifecycle, or retention marketing, ideally in DTC subscription or healthcare * Hands\-on experience with a modern lifecycle platform (Customer.io preferred; Braze, Iterable, or similar also relevant), building flows yourself rather than handing them off * Strong command of segmentation, automation, A/B testing, and lifecycle measurement, with a clear method for proving impact on retention and LTV * Versatility across channels (email, SMS, WhatsApp, push, in\-app) and the judgment to build the right mix for each market rather than copy\-pasting one playbook * Experience standing up a lifecycle program for a new market or brand, not just operating an established one * Comfort across several markets at once, and with the ambiguity and deadlines of new launches * A command of deliverability, list health, and data compliance (GDPR and equivalents) * Strong written communication. You'd rather send a doc than book another meeting **Bonus Points If You Also Bring** * Healthcare or other regulated\-industry experience * Multi\-market or international experience (especially Europe or APAC) * Experience with non\-email\-first markets, where WhatsApp or SMS carries the program * A second language relevant to one of our markets * Comfort with SQL or BigQuery, even at a basic query\-modify level * People leadership experience, or a clear appetite to grow into managing a team * Fluency with Claude Code or other AI workflow tools. You use AI to make yourself and your team faster and more prolific, not to replace the thinking Why join Eucalyptus? * Make real impact, fast. We move quickly, build in the open, and learn by doing. You'll help deliver real health outcomes for real patients from day one * Operate at scale. Build and lead lifecycle for one of the world's fastest\-growing health companies across multiple countries * Be supported to grow. Regular feedback, professional development budget, and access to senior operators who'll challenge you to get better * Work with incredible people. High talent bar. No ego. Serious care for the mission * Global exposure. Access to markets, brands, and categories that would take years to reach elsewhere Perks and benefits * Hybrid working (3 days a week in our Old Street office) * Annual professional development budget * Equity options so you share in our growth * 25 days holiday plus bank holidays * Wellness allowance * Enhanced parental leave (20 weeks paid for primary carers) * Fun, frequent socials (our last winter party was in Paris) * Your own MacBook, setup, and Euc swag *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Sales Development Representative

Heidi

**Who is Heidi?** Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. **The Role** We are looking for an enthusiastic, driven, and proactive Sales Development Representative (SDR) to join our expanding UK sales team. As a key member of our commercial team, you will play a crucial role in sourcing and qualifying leads, initiating outreach, and scheduling high\-value conversations for our SMB Account Executives. Your goal will be to create meaningful connections with healthcare practices and hospital groups, facilitating our mission to win across the UK market. This role requires a proactive mindset, excellent communication skills, and the ability to thrive in a high\-growth startup environment. You will become an expert in engaging healthcare stakeholders, driving new opportunities, and contributing directly to the sales pipeline. **What You’ll Do** * Identify, research, and prospect potential SMB customers (small to medium\-sized practices and hospital groups). * Execute outbound campaigns using a mix of calls, emails, social selling, and product\-led signals to qualify leads. * Schedule high\-quality meetings and product demonstrations for Account Executives, ensuring smooth handoff of qualified opportunities. * Maintain accurate records in HubSpot CRM, manage and optimise sales pipelines, and consistently meet targets for qualified leads generated. * Collaborate closely with Account Executives, Marketing, Product, Operations, and Customer Success teams to streamline sales strategies and market positioning. * Stay updated on market trends, competitor activities, and evolving customer needs to identify new opportunities. **What We Will Look For** * 1\-2 years of experience in a sales or business development role, ideally in SaaS, healthcare, or related fields (not essential but preferred). * Proven success in generating leads, qualifying prospects, and managing high\-volume outreach campaigns. * Exceptional communication and interpersonal skills, able to quickly build rapport and articulate the value of Heidi’s AI\-driven healthcare solutions. * Highly organised, disciplined, and results\-oriented with a strong ability to manage and prioritise multiple tasks simultaneously. * Comfortable working independently in a dynamic, fast\-paced startup environment with a high degree of accountability. * Eager to learn, adaptable, and excited about professional growth opportunities. Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. **What do we believe in?** Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership. * Live Forever \- Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. * Practice Ownership \- Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. * Small Cuts Heal Faster \- Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. * Make others better \- Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering. **Why you will flourish with us 🚀?** * Unmatched impact. The opportunity to fast track your startup career and the rare chance to help shape and redefine what healthcare looks like. * Real product momentum. We’re not trying to generate interest, we’re channeling it. * Equity from day one. When Heidi wins, you win. You’ll share directly in the success you help create. * Work alongside world\-class talent. Learn from some of the best engineers and creatives, joining a diverse team. * Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. **Heidi’s commitment to Diversity, Equity and Inclusion** Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.

Growth Marketing Manager

MANUAL

We’re looking for a commercially\-minded, highly analytical Growth Marketing Manager to own and scale growth. This is a high\-impact role at the intersection of marketing, product, and clinical, where you’ll shape how women discover, experience, and engage with care. You’ll join the Growth team, responsible for driving sustainable acquisition, conversion, and retention across Voy’s core categories. In this role, you’ll take ownership of the full growth funnel from first touch through to plan conversion and long\-term retention, identifying the biggest levers of growth across paid, organic, product, and clinical experiences. This role goes beyond channel management. You’ll work cross\-functionally with product, clinical, CRM, creative, and data teams to turn insights into scalable growth initiatives. You’ll have the autonomy to test, iterate, and influence category strategy while building a commercially strong and clinically responsible growth engine. **What You’ll Do** * Own growth performance managing acquisition, conversion, CAC, and scalable revenue growth across the funnel. * Lead performance across key paid channels such as paid search, paid social, and affiliates, continuously improving efficiency, creative performance, and conversion rate. * Identify and unlock new growth opportunities across channels, landing pages, pricing, messaging, product flows, and clinical pathways to improve user experience and commercial performance. * Partner closely with the CRM team to improve lead capture, nurture journeys, retention, reactivation, and overall customer lifetime value. * Build and execute a structured experimentation roadmap across acquisition, CRO, and product experience, using rapid testing and iteration to drive measurable impact. * Define and evolve attribution frameworks, success metrics, and reporting structures using cohort analysis, funnel diagnostics, and incrementality. * Collaborate cross\-functionally with product, creative, clinical, data, and strategy teams to deliver initiatives that improve both business performance and customer outcomes. * Translate performance insights into clear recommendations for senior stakeholders, influencing roadmap prioritisation and investment decisions. **Who You Are** * You have strong experience in growth or performance marketing within a fast\-growing DTC, consumer tech, healthtech, or subscription business. * You bring hands\-on expertise managing and scaling paid acquisition channels such as Meta, Google, affiliates, or other performance platforms. * You’re commercially minded and understand that growth extends beyond channels into pricing, conversion, retention, and product experience. * You’re highly analytical and hypothesis\-driven, comfortable using data to identify opportunities, validate decisions, and prioritise initiatives. * You take a full\-funnel approach to growth, naturally thinking beyond acquisition and considering the entire customer journey and lifecycle. * You’re comfortable working with ambiguity, moving quickly, and testing ideas without waiting for perfect conditions. * You have strong spreadsheet and analytical skills, with experience using tools such as Google Sheets, Excel, Looker, or Tableau. * You’re an effective communicator who can translate complex performance data into clear, actionable insights for cross\-functional stakeholders. **Nice to have** * Experience in healthcare, wellness, or other regulated industries. * Strong creative instincts and experience partnering closely with creative teams to develop high\-performing campaigns and messaging. * Understanding of organic growth channels including SEO, content, and PR. Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Senior Manager, Data, UK

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **About The Role** We’re looking for a Senior Manager, Data – UK to lead our UK data organisation and help build a scalable, standardised data platform across our international markets. You will lead a multidisciplinary team spanning Data Science, Machine Learning Engineering, Analytics Engineering, and Data Engineering, managing a team of 4\-5 people by the end of the year. You will be responsible for the performance, development, and operational effectiveness of the team, ensuring that resources are directed toward the highest\-value commercial, product, and technical priorities. You will partner closely with Product, Commercial, Clinical, and Operations leaders in the UK, as well as Data and Technology leaders in Australia, to align regional delivery with our broader international data strategy. Over the next year, the team will support the launch of three to five new markets and lead the migration of two international businesses onto our shared data infrastructure, including migrations from Databricks and Redshift to GCP. This is a senior leadership role requiring strong organisational judgement, technical credibility, and the ability to operate across strategy, delivery, people leadership, and platform transformation. What You’ll Do * Lead and develop the UK data team across Analytics Engineering, Data Engineering, and Data Science. * Set the direction, priorities, and operating model for the team, ensuring resources are aligned to the highest\-value strategic initiatives. * Partner with UK Product, Commercial, Analytics, and Operations leaders to shape and deliver the international data roadmap. * Work with Data and Technology leaders globally to build a consistent, scalable, and internationally aligned data platform. * Lead the data strategy and execution required to support the launch of new markets and new brands. * Oversee the migration of international data platforms onto shared GCP infrastructure. * Provide technical leadership and sound architectural judgement across data, ML, and platform decisions. * Build a high\-performing, accountable team with clear ownership, strong standards, and sustainable delivery practices. **About You** * 8\+ years of experience across data engineering, machine learning, data science or platform engineering. * 3\+ years of experience managing multidisciplinary technical teams. * Demonstrated experience building, scaling, or leading a modern data platform. * A strong technical background, ideally in data engineering, machine learning engineering, or platform engineering. * Strong commercial and product judgement, with the ability to connect technical investment to business outcomes. * Proven ability to prioritise effectively, manage competing demands, and create clarity in ambiguous environments. * Strong communication and influencing skills across both technical teams and senior business stakeholders. * Ideally have experience leading complex platform migrations, international expansion, or large\-scale technology transformations. *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

React Native Engineer

Voy

Voy is a fast growing Healthtech scale\-up, aiming to be the healthcare provider that millions of people trust as their partner to a long and healthy life. Our platform allows users to quickly and safely diagnose possible conditions, get treatment and support them afterwards to live a higher quality life. To do this, we are building an all\-in\-one healthcare platform which brings together world\-leading medical expertise and technical excellence. **The Opportunity** We’re looking for a React Native Engineer to help build and scale VOY’s mobile experience — a core part of how users engage with their health, access care, and build long\-term healthy habits. This role goes beyond shipping screens. You’ll take real ownership of mobile experiences used by hundreds of thousands of patients, working end to end from understanding user problems through delivery, iteration, and measurement. You’ll be joining a fast\-growing product area with high visibility and a meaningful impact on our mission to become the healthcare partner people trust for life. Our mobile stack is built on React Native, but we’re also keen to hear from strong React engineers who are excited to move into mobile development. React Native experience isn’t essential — we care about strong technical fundamentals, a product mindset, and a willingness to work across mobile development. You’ll sit at the intersection of engineering, product, design, and data, helping shape experiences that improve engagement, retention, and health outcomes. **What You’ll Do** * Own mobile features end to end, from problem definition and design through launch and post\-release iteration * Build and ship high\-quality mobile experiences that drive engagement and support healthy user behaviours * Ensure reliability, performance, and scalability of mobile features in production * Write clean, maintainable TypeScript code using React Native or React, meeting high engineering standards * Influence mobile architecture to support product growth and a scaling engineering team * Use analytics, feature flags, and observability to measure success and iterate based on real user data * Balance delivery speed with long\-term robustness, making informed technical trade\-offs * Collaborate cross\-functionally to shape product decisions and improve the broader product and engineering roadmap **Who You Are** * An experienced frontend or mobile engineer with strong React and TypeScript fundamentals; React Native experience is a nice to have, not a requirement * A product\-minded builder who optimizes for user needs, business outcomes, and long\-term impact * Deeply invested in user experience, with a strong instinct for identifying and improving poor UX * An owner, not a task\-taker — accountable for outcomes, not just implementation * Comfortable working across the stack when needed, including shaping APIs and collaborating on backend or infrastructure changes * Data\-informed in decision making, using metrics and insights to guide iteration * A clear communicator who can explain technical concepts and trade\-offs to non\-engineering partners * Thrives in fast\-moving environments, challenging assumptions and balancing first\-principles thinking with pragmatic execution Please note that this is a hybrid role with a requirement of in office presence, 3 days per week Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Senior Analytics Engineer

Accurx

💬 **Accurx is where conversations happen with and about patients.** For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. We’re changing that by building a single, system\-wide platform that connects everyone through communication. What started as a way for GPs to text a patient has now evolved into an all\-in\-one digital toolkit used by 98% of GP practices. Our platform now powers Total Triage to manage patient demand, and Self\-Book, which lets patients schedule their own appointments in seconds. We’ve automated routine care with Patient Questionnaires for long\-term conditions, while Accumail finally allows staff\-to\-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with Accurx Scribe, our AI\-powered note\-taker that drafts medical notes in real\-time. **The team** We are a mission\-driven team of 80 engineers based in London and the surrounding areas, united by the challenge of fixing healthcare communication. We are innovating for the NHS at a scale and depth that has never been done before, solving the real\-world problems that stand between millions of patients and the care they need. We are a highly cross\-functional group where engineering, product, data, and security collaborate as true peers. We foster a low\-ego, high\-impact environment that values expertise and new ideas, maintaining the high standards required to build and scale a national healthcare communication platform. Within this ecosystem, our teams operate with high autonomy, owning everything from initial system design to long\-term service stability. As a Senior Analytics Engineer, you'll sit at the intersection of our Data Engineering, Product, and BI teams, expanding our data modelling and self\-serve capabilities, and building the foundations that turn data from a support function into a strategic asset. **Challenges you'll solve…** * You will own and evolve the presentation layer of our Snowflake data warehouse, modelling complex healthcare and health tech domains end\-to\-end using dbt. * You will design and build high\-impact data models using advanced methodologies — translating real\-world operational domains into scalable analytics blueprints that teams can trust. * You will partner closely with BI and Analytics teams to understand complex business requirements and deliver production\-grade models that fuel actionable insights. * You will continuously improve data model performance and Snowflake warehouse design, prioritising compute efficiency, scalability, and a seamless experience for end users. * You will set, uphold, and scale standards for data quality, automated testing, and documentation within dbt — making our core data assets something the whole organisation can rely on. * You will champion self\-serve analytics, training and empowering non\-technical colleagues to confidently explore and leverage data through our BI tools. * You will mentor teammates, share advanced modelling knowledge, and contribute to a strong engineering culture through rigorous code reviews, sprint planning, and open collaboration. * You will support strategic data initiatives — collaborating across engineering teams to propose smart, scalable solutions and drive data infrastructure automation where it matters most. **You should apply if…** * You have strong, proven experience as an Analytics Engineer within a modern data team, with advanced skills in SQL, Snowflake, and dbt (Core or Cloud). Experience with data ingestion tools like Fivetran or custom Python pipelines is a bonus. * You bring hands\-on data modelling expertise, Dimensional Modelling, Star Schemas, Data Vault, or OBT, and know how to translate complex real\-world domains into clean, scalable analytics blueprints. * You are comfortable working with cloud environments (specifically Azure), software engineering best practices like Git and CI/CD, and data governance frameworks including PII management and secure data access. * You have successfully driven self\-serve analytics adoption across cross\-functional teams, and can communicate complex technical architecture clearly to any stakeholder — from analysts to senior leadership. * You actively leverage AI tools to automate routine tasks and continuously explore ways to integrate AI into your workflows, improving quality and speed. **What’s in it for me?** You'll be joining an established but fast\-growing Tech for Good movement, where we're led by our Principles and our mission to Fix Healthcare Communication * £85,000 \- £105,000 salary \+ share options up to £30,000 * Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life * Flexible Working: We are an office first culture and ask that you’re in our (dog\-friendly) Shoreditch office 3 days a week, with core hours of 10am \- 4pm * Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year * Family matters: We offer enhanced parental leave, fertility support and parental loss support * We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! Want to know more about the company? Check out our Careers page and Candidate hub. Or want to find us across social media? Visit our sites here

Information Security & Risk Specialist (6-month FTC)

Accurx

**💬 Accurx is solving healthcare productivity for the NHS.** For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system\-wide platform that helps every patient get gold\-standard, efficient, and joined\-up care. What started as a way for GPs to text a patient has now evolved into an all\-in\-one digital toolkit used by 98% of GP practices. Our platform now powers **Total Triage** to manage patient demand, and **Self\-Book** , which lets patients schedule their own appointments in seconds. We’ve automated routine care with **Patient Questionnaires** for long\-term conditions, while **Accumail** finally allows staff\-to\-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with **Accurx Scribe** , our AI\-powered note\-taker that drafts medical notes in real\-time. We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be. **How This Role Sits Within The Function** * Reports to: Senior Information Security Officer * Function: Privacy \& Information Security * Contract type: Six\-month fixed\-term contract This role works day\-to\-day alongside the Senior Information Security Officer, who owns the GRC framework, ISO 27001 programme, CE\+ and DSPT compliance, and the security risk register. It provides dedicated capacity to push forward priority workstreams \- particularly risk management, CE\+ audit readiness, and data strategy delivery. **Challenges you’ll solve...** * Own the security risk register: Facilitate risk assessment sessions with technical and non\-technical stakeholders across the business, keep the register current and accurate, and prepare clear risk reporting that translates technical risk into business language. * Drive Cyber Essentials Plus readiness: Coordinate evidence gathering across IT, Platform and Security Engineering ahead of the CE\+ deep\-dive audit, reviewing controls against requirements and flagging gaps with practical remediation guidance. * Deliver our data classification programme: Work with data owners to classify information assets in line with policy, and push the access control programme forward by reviewing current access patterns and identifying gaps. * Keep risk treatment moving: Track risk treatment actions and follow up with owners so items progress rather than stall, managing milestones and blockers across the risk, CE\+, and data workstreams. * Support the wider security programme: Contribute to ISO 27001 and DSPT activities where your work intersects, including evidence collection and control documentation, and support policy and process documentation as needed. * Be a translator between security and the business: Communicate security requirements clearly to engineers, and help non\-technical stakeholders understand risk well enough to act on it. **You should apply if...** * You have 3–5 years of hands\-on experience in information security and risk management, ideally in health\-tech or a regulated SaaS environment. * You've run risk sessions, owned a risk register, and prepared risk reporting for senior stakeholders * You've worked through a Cyber Essentials Plus audit cycle yourself * You understand cloud infrastructure, endpoint management, identity and access controls, and network boundaries well enough to hold your own in a technical conversation \- you don't need to be a developer. * You have working knowledge of ISO 27001 and Cyber Essentials Plus, and know what "proportionate" looks like in a fast\-moving product company. * You write and communicate clearly, structuring your thinking logically so people know what's expected of them and why. * You're comfortable working at pace and without extensive hand\-holding, managing your own workload and flagging blockers early. * You care about what Accurx does, and understand that the data we protect belongs to patients and clinicians who trust us with it. **What’s in it for me?** You'll be joining an established but fast\-growing Tech for Good movement, led by our Principles and our mission to solve healthcare productivity. * £50k salary * Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life * Flexible working: We are an office\-first culture and ask that you’re in our (dog\-friendly) Shoreditch office 3 days a week, with core hours of 10 am \- 4 pm * Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year * We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

Lead Resource & Planning Coordinator

Numan

**About Numan** Founded in 2018, we’ve already grown to be a 300\+ team distributed across the globe, united by a singular mission: empowering people to take control of their health. Numan is transforming health: we’ve built a cutting\-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations. Giving people the tools they need to maximise life. To deliver on our transformative mission, we are guided by our 5 company values: * Patients first. * Learn fast. * Own the quality. * Succeed together. * Care deeply. Backed by top\-tier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission! **The Role** We are looking for a proactive and analytical Lead Resource \& Planning Coordinator to own workforce planning, capacity modelling and resourcing strategy for our clinical function — with this role expected to grow to cover all of Operations as we scale. This is a step up from a coordination role into ownership of the strategy behind it: you’ll build the forecasting models, capacity plans and efficiency initiatives that shape how we resource the business, while also managing a Resource \& Planning Coordinator who supports day\-to\-day delivery. It’s also a genuinely hands\-on, build\-it\-from\-scratch role. Many of the tools, processes and rhythms this function needs don’t exist yet, so you’ll be setting them up yourself — from rostering processes to reporting dashboards — while also handling the day\-to\-day resourcing decisions that keep the clinical team running smoothly. You’ll report to the Head of Clinical Operations, with a clear path to grow this role into a broader Resourcing leadership position as it expands across all of Operations. **What Success Looks Like** * A reliable, regularly\-refreshed capacity plan and forecast is in place, with forecast accuracy improving quarter on quarter. * Shift fill rates and rota coverage meet target, with fewer last\-minute gaps and reduced reliance on overtime and contractors. * Contractor and overtime spend is visible, controlled and trending down as a share of total resourcing cost. * Core workforce planning processes and reporting are documented, repeatable and ready to extend beyond clinical into wider Operations. * The Resource \& Planning Coordinator is confidently owning day\-to\-day delivery, freeing you to focus on strategy and forecasting. **You'll be:** * Capacity planning \& forecasting + Building and owning demand forecasting models — patient volume, seasonality and growth plans — translated into headcount and skill\-mix requirements across 3–12 month horizons. + Running scenario and what\-if modelling (e.g. attrition, absence, demand spikes) to stress\-test staffing plans and reduce risk. + Tracking forecast accuracy against actuals and continuously refining models. + Translating business growth plans into resourcing plans and headcount business cases for leadership. **Efficiency \& building the function** * Identifying inefficiencies in scheduling, staffing and workforce processes through data, and owning improvement projects end\-to\-end. * Setting up new processes, tools and ways of working from scratch where none currently exist — this is a build\-from\-the\-ground\-up remit, not just running what’s already there. * Driving adoption of workforce management tools and automating manual scheduling/rostering tasks. * Leading change management as new processes and tools are introduced — bringing the existing team along and embedding new ways of working. **Day\-to\-day operations \& people leadership** * Managing day\-to\-day workforce planning, ensuring appropriate staffing levels to meet patient demand. * Monitoring real\-time service activity and making adjustments as needed. * Overseeing shift planning and scheduling, ensuring fair and effective workforce allocation. * Line managing, developing and setting standards for a Resource \& Planning Coordinator. * Acting as the key point of contact for urgent resourcing issues or service needs. * Overseeing onboarding, training and performance tracking for clinical teams. * Ensuring staffing plans meet safe staffing levels, escalating clinical risk promptly and in partnership with the Clinical Governance team. **Budget \& commercial ownership** * Owning the resourcing budget and cost\-to\-serve, including contractor and overtime spend, and working to reduce reliance on premium\-cost labour. * Managing invoicing for contractor staff and overtime, ensuring accuracy and timely submission. **Reporting \& stakeholder management** * Reviewing key performance data to identify patterns, risks and opportunities, and presenting insight and recommendations to leadership. * Building dashboards and reporting on utilisation, fill rate, forecast accuracy and cost. * Partnering closely with Clinical Leadership, Finance and People teams to align resourcing strategy with wider business plans **We’re looking for someone who has:** * Proven experience in workforce planning, resource management or operations management, ideally including forecasting or capacity modelling. * Experience managing, mentoring or developing at least one direct report. * Advanced Excel/Google Sheets skills (pivot tables, complex formulas, modelling); working knowledge of SQL or BI tools (e.g. Looker, Power BI) is a strong plus. * Confidence using workforce planning tools and customer service platforms (e.g. Zendesk, Intercom, or similar). * Experience designing and implementing new processes from scratch, not just running existing ones. * Experience leading change management — introducing new tools or ways of working to an existing team and driving adoption. * Strong stakeholder management skills, including the ability to influence senior leaders you don’t directly manage across Clinical, Finance and People. * Strong problem\-solving skills and the ability to adapt in a fast\-paced, evolving environment. * Clear, confident written and verbal communication skills. **It’s a bonus if you have:** * Experience scaling a resourcing or workforce planning function across multiple teams or departments. * Background in a regulated industry or MedTech. * Familiarity with statistical or predictive forecasting methods. * Experience working in a high\-growth or fast\-scaling business. **Our Benefits Include...** 📈 \- Share options. 🏖 \- 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan). 🩺 \- Health insurance with Vitality . 🚘 \- Electric car salary sacrifice scheme with Octopus . 🧸 \- Enhanced maternity and parental leave. 🥳 \- A day off on your Birthday! 🐥 \- Nursery benefit provided by YellowNest . 💼 \- Employee assistance programme (access to therapy, financial planning and discounts). ⚖️ \- Generous pension (includes both employee and employer contributions). 💻 \- Flexible working options, including a dog\-friendly office in Farringdon. 📚 \- Personal training and development budget via Learnerbly. 👟 \- Wellhub membership, giving you access to over 2,000 locations in the UK. 🚲 \- Cycle to work scheme. 🚆 \- Season ticket loan. % \- Discount on Numan products for your friends and family. 🤲 \- Paid volunteering days. 📅 \- An additional 2 weeks off once you reach your 5th anniversary with Numan. **Diversity at Numan** At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring. We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued. Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.

Strategy & Commercial Manager, International

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **About The Role (What You'll Be Doing)** International has been the growth engine behind many of the defining consumer technology companies of our time \- Uber, Airbnb, Doordash, Revolut. Our ambition is to be the next version of this in digital health: **the world's leading international consumer health platform.** We are here to provide better long term care to millions of patients around the world. Following our acquisition by Hims \& Hers, International is the top priority for Eucalyptus and we're growing the team responsible for making that happen. The business is growing, and growing fast. We will be operating multiple businesses, serving different conditions across a range of countries, and that footprint will keep expanding. **The International Strategy \& Commercial team owns the strategic initiatives and commercial decision\-making across International.** Spanning our existing operating countries (Canada, Germany, Japan) and new country launches (2 in process), across both the Hims and Hers brands. **The Remit Primarily Sits Across Three Pillars** * Operating Countries: set up and pull the right levers to win in every country. You will help set up strategy and own the commercial performance of our live markets (Canada, Germany and Japan today, with more to come). That means understanding what drives each market's P\&L, running experiments across the funnel, placing data\-driven bets, and partnering with local teams to execute them. You’ll work closely with GMs to set up joint OKRs to execute the strategy and win each market. * Global Pharma \& Strategic Partnerships: strategise with our most important commercial relationships globally. This covers our big\-pharma partners (e.g. Novo Nordisk, Eli Lilly) alongside strategic partnerships and corporate development (M\&A, supply and distribution). You'll help set strategies (medication launches), structure and negotiate commercial deals (rebates, co\-funding and demand\-generation), build the models that underpin them and help execute long term value drivers for the business. * Group Strategy: high\-value, ad\-hoc projects that drive the International business. Think Special Situations / Biz Ops. One month it's acquiring a business or unlocking regs for growth, the next a pricing overhaul or an org\-design question. You’ll be looking ahead, thinking through the bets you need to make to always be one step ahead of the competition and win market share. You scope the problem, build the analysis, drive to a clear recommendation, and often own the execution that follows. This is a small, high\-ownership team that operates like a high leverage SWAT team. Priorities may shift month to month and you'll move fluidly across all three pillars depending on where the business needs you. We move fast, operate with high autonomy, and hold ourselves accountable to outcomes. **Skills And Experience** **About You (Who We're Looking For)** * You have at least 6\+ years experience working in a high\-pressure environment such as consulting (MBB preferred), investment banking, or as an operator in a recent high\-growth startup. We index towards a strong commercial skill set, and experience across more than one of these areas is highly valued. We're open to other backgrounds, but we operate at the intensity of these types of organisations and are uncompromising on our expectations. * Commercial \& financial modelling: You can build a commercial model from scratch, make your assumptions explicit, and defend them across market sizing, unit economics (CAC, LTV, payback) and deal structures. * Business understanding \& due diligence: You quickly grasp what makes a market or partnership successful for Eucalyptus, what the unit economics depend on, and how options compare. You use that understanding to frame your research and produce a clear, structured point of view to support a go/no\-go decision. * AI \& Data: You're comfortable getting your own answers from data and know how to make AI work for you. You're genuinely strong with Claude, not just prompting it for first drafts, but using it to automate access to information, stress\-test arguments, and build repeatable workflows. You see it as leverage on your thinking, never a replacement for it. The ability to self serve on Sigma will also be highly valued. * Negotiation: You've had real commercial conversations with partners, suppliers and pharma companies, and moved them forward. * Project management: You've run complex cross\-functional workstreams with real accountability. * Communication: You write tight investment theses and clear slide decks. * Founder mindset: You operate like a founder and enjoy the hustle of getting things done. You are an example of resilience and ownership — when something breaks you fix it, you don't wait for others. **Behaviours \& Attitudes** * You act like an owner and lead with humility. You are low ego and highly coachable * You're resilient, adaptable and comfortable with ambiguity and shifting priorities * You move fast * You think from first principles **Who You'll Be Working With** This role reports to Owi Weerawardena, Head of International Strategy \& Commercial, and you'll work day\-to\-day with: * Ryan Nolan (VP, International) * Deniz Ekmekci (Chief of Staff, VP International) * Alejandro Ugarte Limer (Head of International Expansion) * Benjamin Emmanuel (Launch Lead \- International Expansion) * Jordan McTeare (Head of International Growth \& Performance) * Dave Williams (General Manager, Japan) * Henry Winter (General Manager, Germany) * Austin Kouri (General Manager, Canada) International is how Eucalyptus (Hims and Hers International) wins consumer healthcare globally. We are looking for high ambition individuals who want the opportunity to scale rapidly and lead this business in its efforts to provide digital healthcare to millions of people around the world. Why Join Euc? Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men's health and well\-being, fertility, and skincare. **Here's What Makes Joining Euc Unique** * What's next: Our goal for the next three years is to support more than 1 million patients globally to live better for longer. We're launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. * Build something world\-changing: We're on the path to becoming the world's largest international digital healthcare company. It will be challenging, fast\-paced, and deeply rewarding. * Make real impact: You will deliver work that directly shapes patient outcomes and scales evidence\-based care across markets. * Accelerate your growth: You will have high ownership, continuous feedback, and dedicated development support. * Join a motivated team: You will collaborate with talented peers to solve complex clinical and operational problems at scale. **What's Ahead In The UK** * Invest in your growth: Annual development budget plus 3 days of professional development leave * Support your well\-being: Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you * Take time off: 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year * Join a connected team: A vibrant office culture with regular socials, clubs, after\-school sport, and seasonal events Description conclusion *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.* *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Senior Mobile Engineer - Do Health

Voy

Do Health is a mobile\-first, preventative health product built by a small, autonomous team within Voy. We operate like an independent startup — modern stack, high trust, fast decision\-making — with the backing and resources of an established company. Co\-founded by Dr Rangan Chatterjee, our mission is simple but ambitious: shift healthcare from reactive treatment to proactive prevention. You’ll join the core product engineering team responsible for building and scaling our Expo / React Native app. This is not a ticket\-taking role. You’ll own major mobile features end\-to\-end, influence architecture and product direction, and help shape how thousands (and eventually millions) of people understand and improve their health over time. If you care about craft, autonomy, and building something meaningful — this is a rare chance to do all three. **What You’ll Do** * Own major mobile features end\-to\-end in our Expo / React Native app, from concept to production. * Collaborate closely with product and design to shape UX, technical architecture and delivery strategy. * Make product and engineering decisions, not just implement predefined specs. * Drive improvements in app performance, reliability and maintainability as we scale. * Architect scalable patterns for state management, API integration and offline\-first experiences. * Champion high engineering standards: testing, observability, code quality and thoughtful reviews. * Use AI tools responsibly to accelerate development while maintaining quality and correctness. * Ship high\-quality features independently, with minimal oversight, in a fast\-moving environment. **Who You Are** * 5\+ years of frontend engineering experience with strong software fundamentals. * Deeply experienced with TypeScript, React Native and Expo. * Takes full ownership of projects and sees them through to measurable impact. * Product\-minded: cares about UX, user outcomes and craft — not just code. * Comfortable operating in ambiguity and making sound technical judgement calls. * Pragmatic and execution\-focused — you ship, iterate and improve. * Experienced in fast\-moving consumer startups, scaleups or design\-focused teams. * Confident using AI tools thoughtfully — accelerating output without compromising engineering quality. Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Senior Clinical Scientist

CMR Surgical

**About CMR Surgical** At **CMR Surgical** , we're revolutionising the future of minimal access surgery with **Versius** , our next\-generation surgical robotic system. We're growing fast, and we’re on a mission to transform how surgery is delivered globally for the benefit of patients, clinicians, and healthcare systems. Our values— **Ambitious, Humble, People\-Focused, and Fair \& Responsible** define our approach to innovation, partnership, and growth. If you believe in making a meaningful difference in healthcare and want to be part of a purpose\-driven company with bold ambitions, now is the time to join us. CMR is an exciting and evolving company to be joining right now. Our commitment to our goal of building a world\-class medical devices company is underpinned by the ground\-breaking innovation of our next generation of surgical robots and a diverse team of talented and supportive individuals. We’re breaking new ground which makes working here exciting, it provides autonomy, opportunity and makes the things you do visible. Come and join us and see what you’re capable of. **About the Role** As a Senior Clinical Scientist, you will be contributing to CMR Surgical by providing clinical evidence regarding the safe and effective use of Versius in patients. You will be part of the team that handles all clinical and pre\-clinical studies including pilot, pivotal, and post\-market studies. This role is offered on a hybrid basis, with a minimum of 3 days a week being based in the office. The job title for this role is to be finalised. If this remains as Senior Clinical Scientist Health \& Care Professions Council (HCPC) membership will be required. This can be discussed during the application process. **Responsibilities** * Draft clinical trial protocols, informed consent forms, and investigator brochures * Help manage ongoing clinical trials through data monitoring, safety reporting, and coordinating with site study teams and/or CROs * Contribute to interpretation of trial results and draft clinical trial reports * Lead critical assessment of scientific literature including targeted and systematic reviews * Support the team in design and execution of pre\-clinical studies * Support regulatory submissions and post\-market surveillance activities We’d expect you to be willing to turn your hand to anything within the remit that helps the team deliver its objectives. **About you** To be successful in this role, you’ll need to have/be: * Master’s or PhD degree in a relevant discipline * Experience working as a scientist in clinical research including successful delivery of clinical trials (in academia or industry) mandatory * Deep understanding of trial methodology, design, and regulations including ICH\-GCP and ISO\-14155 * Experience in design, documentation, data management, and interpretation of clinical trials results * Understanding of research science and product development processes * Good communication and ability to work well in a team At CMR we’re building a diverse, inclusive, and authentic workplace; what matters most to us is that you identify with our values and are passionate about making a difference. **Why Join Us?** We offer a competitive salary and a great benefits package including a bonus, pension, healthcare and enhanced global parental leave pay. **Interested? We’d love to hear from you!** **This role requires candidates to have eligibility to work within the UK.** **Strictly no agencies**

Senior UX & Service Designer

Doccla

**🌍 A Bit About Us** We’re **Doccla** , and we’re redefining where and how healthcare is delivered. Our Virtual Ward and Remote Monitoring Solutions enable hospitals and health systems to care for patients at home. We support patients across the full care journey from early discharge and acute recovery to long\-term condition management and proactive care. We provide everything clinicians need to deliver safe, effective Virtual Care: medical\-grade devices, logistics, patient onboarding, EHR integration, and an end\-to\-end clinical platform built around real\-world workflows. We currently work with **over 60% of NHS ICBs** and supporting health systems across the including **UK, Ireland, France, and the DACH region** to reduce hospital pressure, improve outcomes, and create a more resilient model of care. We’re backed by top European investors, having secured **£35m in Series B funding** led by Lakestar, with participation from Elaia, General Catalyst, Speedinvest, and Bertelsmann. **🚀 Why Join Us?** This is your chance to join **Doccla at a key stage in our growth** . We’re building the category leader in Virtual Care and Remote Patient Monitoring. You’ll be part of a highly entrepreneurial, mission\-driven team that combines expertise across clinical, technical, commercial, and operational domains. We’re solving real problems for patients and health systems and growing fast. **🧑‍⚕️ What You’ll Do as a Senior UX \& Service Designer** Our mission is to find patients before they deteriorate, get them enrolled, and keep them engaged for long enough to change their outcome. Everything downstream depends on those three things working. Ensuring we have a seamless journey that runs across our apps, voice channels, SMS, emails, letters, support scripts, logistics processes and the physical box that arrives at someone's door is what this role is all about. You are the voice of the patient and their advocate in all our design and service decisions. This is not a role that produces artefacts. It is a role that moves enrollment, onboarding and engagement rates, and is accountable for doing so. Own the end\-to\-end experience for proactive care patients and the teams who support them, across every touchpoint: * UX in our apps * Voice experience * Patient\-facing communications \& content (SMS, email, letter, video, leaflets) * Scripts for Patient Support and Enrolment Specialists * Operational and logistics processes * Physical devices and the contents of the Doccla box **Specifically:** * Map the key journeys and improve patient experience. Find the gaps that are limiting enrolment, onboarding and engagement, and close them. Mapping is a tool for finding the solutions, not a deliverable in itself. We’re looking for someone with a bias to action. * Own the numbers. Translate our company and team north star metrics into granular, patient\-level tracking. Work with our data team to make sure it's instrumented. Read it. Use it to decide what to work on and to prove whether what you shipped worked. * Design for people who are not like you. Elderly patients, low digital literacy, sensory and cognitive impairment, carers acting on someone else's behalf, people who are unwell and anxious, non\-native speakers. This is the core design challenge here and your critical mission. * Run research with patients. Open\-ended discovery and focused usability testing. You recruit, you run it, you synthesise, you act on it. * Own content design and tone of voice across patient\-facing communications. The words are part of the experience. * Work hand\-in\-hand with the Enrol and Engage PMs, and with engineers through to implementation. The further you can reach into the build to reduce handoffs, the better. * Collaborate across the business \- tech, operations and logistics, clinical, regulatory and commercial. This is not a traditional product design role. As much as the impact will come from improvements beyond our software as from within. * Contribute to the design system. Ensure we have a consistent look and feel across our experiences and enable PMs and engineers to self\-serve. * Usability testing. Supporting our regulatory commitments to ensuring usability, including; use\-related requirements and risk analysis, formative evaluation through design, summative validation, and supporting the maintenance of the usability engineering file. **✅ What Experience You’ll Bring To The Team** * 5\+ years professional design experience * Startup or scale\-up environment * A genuine blend of UX and service design: * UX / product design: wireframes, prototypes and polished production\-ready designs, plus the judgement to know which is needed when * Service design: journey mapping and service blueprinting * Research: both open\-ended discovery and focused usability testing * Native user of AI in your day\-to\-day work * Experience designing for non\-expert or vulnerable users * Evidence you moved a number. You can name the metric, the change you made, the result, and how you know it was you ****Nice to have**** * Health tech * Regulated industry * Software, hardware and service\-based products together * Experience designing generative AI experiences (voice, LLM\-mediated interfaces) * Front\-end development skills, or a real appetite to grow into it **🧠 How We Work** We empower everyone at Doccla to take ownership of their work and the company's mission. We act ethically and always put patient safety and outcomes first. To thrive here, you’ll need a **can\-do attitude** and an **action\-oriented approach** , along with a **willingness to learn and grow** through open feedback. We’re a **hybrid team** , with offices in **London, Denmark, Germany** . Most of our team is London\-based and enjoys in\-person time at our WeWork HQ 1–3 days per week, where you’ll find great lunch, barista coffee, and a pet\-friendly space. Some of our teams are **fully remote** , depending on the team and responsibilities. This includes our **Engineering, Clinical \& Patient Support** teams. **This role requires significant in person collaboration and we expect the successful candidate to spend minimum 1 day per week in our London HQ.** **🎁 What You’ll Get** **Annual Leave \& Holidays** 🌴 25 days annual leave \+ up to 8 UK bank holidays \[this varies depending on the role] 🔄 Option to buy or sell holidays **Remote Working** 🏡 Flexible remote options 💻 Remote working stipend **Financial Benefits** 📈 Employee stock options 💸 4% pension on full basic pay 🛡️ 4x salary life insurance **Health \& Wellness** 🩺 Private health insurance 🫄 4 months full pay for birthing parent\* 👶🏽 4 weeks full pay for non\-birthing parent\* 👶🏽 Phased return back to paid work 🤒 Sick pay **In\-Office Perks (London HQ)** 🍝 Free daily lunch 🐶 Pet\-friendly office **Other Benefits** 📚 £500 L\&D budget per person 🚲 Cycle to work scheme **Via Smart Health** 🧑‍⚕️ 24/7 GP appointments 🧠 Mental health support 🥗 Nutrition \& fitness advice 🧪 Second opinions \& health checks **🏆 In Return for Your Hard Work** * A competitive compensation package (base \+ stock options), with half\-year and annual performance reviews * The chance to work on patient\-first, system\-level healthcare challenges in one of Europe’s leading healthtech companies * Opportunities for growth and leadership we want you to challenge the status quo, own your impact, and continue developing, with our full support **🤝 Diversity at Doccla** We embrace diversity. To build a great product, we need a team with a wide range of perspectives, backgrounds, and experiences. We’re committed to equal opportunity hiring regardless of race, religion, gender identity, sexual orientation, age, disability, or background. If you're excited about the role, we encourage you to apply even if your experience doesn't match every point. **🔐 Safer Recruitment** We are committed to safer recruitment practices. As Doccla is a CQC registered company, a **Disclosure and Barring Service (DBS) check** will be required for all roles. It is an offence to apply for such work if you are barred from working with children or vulnerable adults.

Dispensing Assistant

HeliosX Group

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is another significant year for HeliosX. Our ambition is to surpass £1\.1bn in revenue, continue expanding thoughtfully into new international markets and broaden our condition and treatment portfolio. As we scale, we're focused on building the technology, operational excellence and clinical capabilities that will support sustainable long\-term growth. Joining HeliosX now means helping shape the systems, teams and products that will define the next chapter of digital healthcare. You'll be solving complex problems at pace, working alongside exceptional people and building products that genuinely improve lives at scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** **About The Role** Are you detail\-oriented, organised, and passionate about delivering safe, accurate pharmaceutical care? HeliosX is looking for a dedicated Dispensing Assistant to support our growing online pharmacy operations. This is an exciting opportunity to play a key role in ensuring patients receive their medications safely, efficiently, and in full compliance with regulatory standards. ***This is a full\-time, permanent role, based on site in our Leamington Spa warehouse. Shifts will be on 4 days on \& 4 days off schedule, between the hours of 10am\-10pm.*** **What You’ll Be Doing** As a key member of our pharmacy operations team, you’ll play a hands\-on role in dispensing medications across a range of our services – from GLP\-1 weight loss treatments to dermatology, men’s health, and more – supporting each patient’s journey with care and accuracy. Working closely with our pharmacists and packing team, you’ll help ensure medications are processed with precision and dispatched rapidly – meeting our customer promise to patients of safe, high\-quality care, delivered in record time. Your day\-to\-day responsibilities would include: * Accurately selecting and labelling pharmaceutical products according to prescriptions and SOPs * Printing medication labels and GP letters * Safely dispatching medications to patients * Maintaining accurate and compliant Patient Medication Records (PMRs) * Identifying and flagging any medicine\-related issues to the Pharmacist * Handling stock control, storage, and expiry checks * Processing returns and managing stock logs * Organising batch sheets with expiry dates in mind * Ensuring GP letters are sent out and following up with patients **What You’ll Bring** * NVQ Level 2 (or equivalent) in Dispensing Assistant training, accredited and completed under a Responsible Pharmacist or ACT * An eye for detail and strong organisational skills * Confidence using IT systems * Comfortable working in a high\-volume, fast\-paced environment * Previous pharmacy or warehouse experience is a bonus – but not essential **Why work with us?** **Benefits** At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission \- but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all\-star team, here are the other benefits of coming on board: * 23\.5 days holiday including UK Bank Holidays * Private health insurance, along with extra dental and eye care cover * Employee Pension with Smart Pensions * Cycle\-to\-work Scheme * Free Dermatica and MedExpress products every month, as well as family discounts * Access to a Headspace subscription, discounted gym memberships, and a learning and development budget

Lead Product Designer, London, UK

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story:** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **Our Growth Story:** * 130% YoY revenue growth and a 90% reduction in cash burn \- culminating in our $1\.15bn acquisition by Hims \& Hers in 2026, giving us the platform to take long\-term care global * Supported over 350k patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada You're a talented Senior Product Designer with a passion for health and excitement about building our expanding healthcare platform. You enjoy working in dynamic environments, solving complex problems, and creating thoughtful, user\-centred design solutions that make a real impact. ****In This Role, You Will:**** * Own a problem area across connected surfaces, not a queue of screens, from definition to delivery. * Research it, design it, write it, test it, measure it, iterate. You drive it without waiting for a spec. * Move commercial outcomes on your surface: activation, conversion through regulated intake, retention, adherence. You know which metric you are moving and why. * Create designs that build trust and hold up in a regulated market. ****What Good Looks Like**** * Scope: you own a problem area end to end. * Impact: you moved a meaningful metric and can show the before and after. * Influence: you raise the bar around you. You give sharp critique. You make junior designers better without being asked to. ****About You (who You Are)**** You're a talented Senior Product Designer with a passion for health and excitement about building our expanding healthcare platform. You enjoy working in dynamic environments, solving complex problems, and creating thoughtful, user\-centred design solutions that make a real impact. ****Skills \& Experience**** * Problem definition. You shape the problem, not just the pixels. Using research, data and the input of others, you break the ambiguity down and package it back up into something the team can build. The signal is evidence you helped define the right problem, not just made the screens. * Visual craft. Non\-negotiable. Typography, spacing, colour, motion and micro\-interactions, used with intent, not decoration. Weak craft is a no, whatever the strategy talk. * Accessibility. You design inclusively without being asked. You know why the standard exists, not just what it says, and it shows in judgement calls a checklist cannot make. * Systems thinking. You design across surfaces, from mobile to emerging platforms like AI\-native interfaces, and contribute to the system others build on. Infrastructure compounds. Single screens do not. * Product and commercial sense. You shaped what got built. Metrics, research and commercial awareness sit next to the work. Craft in isolation moves nothing. * Communication. Clear, specific, opinionated. You say what you decided and why, and you are just as clear on what you chose not to do and why. * Working in the open. You share early and often, and you use critique to sharpen the work. You lift the quality of every review you join. ****How You Work With AI**** * LLMs are already embedded in your workflow. * You prototype in tools like Claude Code and Cursor to test ideas in real code, not just mock them up. Tighter build\-measure\-learn loops. * The signal is workflow, not tool count. Judgement spent where it counts. **The full stack** We expect you to work end to end, from problem definition and research to information architecture and UX writing. * Your own research and usability testing. * Validation and experimentation. You set up A/B tests and read them honestly. * UX writing. In a regulated market, this is craft and compliance at once. * Problem definition. Break it down. Package it back up. **Your portfolio** Show problem solving that moved a commercial lever, not just well\-made screens. We want evidence of the outcome, the craft behind it, the care in the finish, how you contributed to the Design System, and where AI tightened your process. How you write it says as much as what you show. Concise and clear is a signal of how you communicate. Applications without a portfolio will not be considered. ****Experience**** Typically 5 to 8 years in product design, with a track record of owning problems end to end and influencing direction at a team level. **Behaviours \& attitude** * Patient\-first mindset. You put patient outcomes first. Every decision weighs commercial growth against clinical safety and care, and you don't let one erode the other. You understand real health journeys well enough to make them simple, accessible and worth trusting. * Collaborative creation. You work well across product, engineering and clinical, and you know a good idea can come from any of them. You listen to feedback and take it on, using it to make the work better. * Curiosity. You ask why before how. You stay curious about the patient, the problem and the tools you use to solve it, and you're comfortable being a beginner when something new is worth learning. **Why join Eucalyptus?** Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well\-being, fertility, and skincare. ****Here’s What Makes Joining Euc Unique:**** * What’s next \- Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. * Build something world\-changing \- We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast\-paced, and deeply rewarding. * Make real impact \- You will deliver work that directly shapes patient outcomes and scales evidence\-based care across markets. * Accelerate your growth \- You will have high ownership, continuous feedback, and dedicated development support. * Join a motivated team \- You will collaborate with talented peers to solve complex clinical and operational problems at scale. What’s ahead in the UK * Be an owner – Your own stake in the business with our employee options program * Invest in your growth – Annual development budget plus 3 days of professional development leave * Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration * Support your well\-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you * Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year * Join a connected team – A vibrant office culture with regular socials, clubs, after\-school sport, and seasonal events *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Head of Growth Marketing - Testosterone Replacement Therapy

MANUAL

Voy is a leading preventive healthcare platform for men and women, with core clinical pathways across weight management, hormone treatments, dermatology and mental health. The business is scaling fast \- $675m annualised revenue, growing \~130% YoY, operating across the UK, Brazil, Germany and India. Within Voy, the Testosterone Replacement Therapy (TRT) category is one of our fastest\-growing and most strategically important lines. We're the largest private TRT provider outside the US, with 250,000\+ men tested for low testosterone, a published outcomes study with Harvard Medical School covering 9,500 patients, and a clinical authority team led by Dr Jeff Foster (co\-author of the UK's national testosterone guidelines). Despite that, TRT in the UK sits roughly where female HRT did a decade ago: clinically common, culturally stigmatised, and largely absent from mainstream conversation. The category is on the cusp of a cultural shift, and we intend to lead it. We're hiring a Head of Growth Marketing to take the TRT category from where it is today to category\-defining scale \- building both the acquisition engine and the cultural conversation that gets us there. You'll have full ownership of growth strategy, a meaningful budget, and the chance to build the team and infrastructure to match the ambition. This is a rare role: the commercial scale and operational rigour of a $675m business, combined with the category\-defining mission of changing how the UK talks about men's hormone health. **What You’ll Be Doing** * Own the overarching growth plan, achieving 100% yoy growth in acquisitions * Lead the growth marketing strategy for category awareness and stigma reduction \- partnering with PR and clinical teams to translate cultural relevance into measurable acquisition outcomes * Lead end\-to\-end creative campaign development \- from concept through media planning, creative production, and performance optimisation * Act as the primary growth\-side client for our PR agency \- defining objectives, measuring impact on acquisition, and ensuring patient stories, clinical research, and celebrity partnerships translate into commercial outcomes * Own the integrity of the patient experience from first impression to activation \- driving alignment with product, lifecycle, and operations to ensure the funnel converts efficiently end\-to\-end * Own the P\&L for paid and earned acquisition \- accountable for CAC, payback period, contribution margin, and revenue contribution to the category * Define where the next growth will come from \- identifying whitespace, emerging channels, and new audience bets before they're obvious * Set acquisition targets and growth investment plans in partnership with Finance, defining the unit economics, payback expectations, and budget allocation that underpin the category P\&L * Serve as the senior voice on growth in cross\-functional planning, influencing product roadmap, pricing, and GTM decisions Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Service Manager (12-month Fixed Term Contract)

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **About The Role** The Services team is at the heart of how Juniper delivers outcomes for patients. We run one of the world's fastest\-scaling health coaching operations — directly responsible for the engagement, retention, and weight loss outcomes of our patient base — and we're looking for a **Strategy \& Operations Associate** to cover a maternity leave on a **1\-year fixed\-term contract** . This is a project\-heavy, cross\-functional role with a lot of variety. You'll work on pressing operational and strategic challenges in the Services function, translating strategy into execution and reporting to the Head of Services. In practice, that means designing and improving the systems, processes, and ways of working that allow us to deliver a great coaching experience at scale. This role does not include direct people management, but you'll work closely with Health Coaching Team Leads and other cross\-functional stakeholders (products/ operations/ clinical team) to drive projects from hypothesis to completion. No two weeks will look the same. If you're someone who gets stuck in, enjoys problem solving, thrives in ambiguity and wants to do work that improves how we deliver care at scale and affects patient outcomes — this role is for you. What You'll Do You'll own a mix of projects and ongoing operational work (typically 2\-3\+ things at a time) that improve patient outcomes and drive meaningful business value for Eucalyptus. You'll be accountable for moving core team metrics like engagement with our services, retention, quality of support, and safe practicing within the Health Coaching team. **Drive operational excellence in how we deliver coaching at scale** * Design and optimise the systems and processes coaching teams use day\-to\-day, to improve efficiency and scalability and ensure we can deliver a consistent, high\-quality service as we continue to grow * Contribute to effective capacity planning, coverage, and resource allocation across the team to meet demand and maintain quality standards * Spot inefficiencies and fix them — whether that's a broken process, a gap in our tooling, or something that worked at a smaller scale but doesn't anymore * Translate patient and commercial problems into clear hypotheses, measurable success metrics, and execution plans that ship improvements fast * Use data and operational insights to inform future service design, ensuring the function scales effectively with business growth **Lead cross\-functional initiatives end\-to\-end** * Act as a primary point of contact for mid\-level and senior stakeholders, translating strategic priorities into clear execution plans across the HC team, taking priorities and turning them into clear plans the team can actually deliver * Work with product, clinical, and operations teams to improve how coaching fits into the broader patient experience * Own projects end\-to\-end: define what needs to happen, keep things on track, remove blockers, and see them through to completion \- holding a high bar for pace and quality. **Be a strategic thought partner to Services leadership** * Track and improve key performance metrics (engagement, retention, quality, safety), intervening where needed to drive results * Use data to make the case for what we should prioritise, and to inform decisions about how the team is structured and resourced * Feed into planning cycles with practical insights grounded in internal team context relevant to your work **About You** * 3\+ years in operations, strategy, or a similar generalist role — ideally at a fast\-growing company * Confident with data — proficient in Google Sheets and able to draw practical conclusions from numbers to inform decisions and plans * Hands\-on operational experience — you've improved processes, managed systems, and run projects from start to finish * Strong communicator — comfortable working with senior stakeholders, translating goals into clear plans, and keeping people aligned as things change * A creative, positive problem\-solver — you take initiative, find solutions, and stay constructive and flexible when things get complicated * Strong collaborator — you care more about getting things done than getting credit, and you're happy to do the unglamorous work when it's needed * Commercially aware — you understand how the business makes money and can connect your work to what actually matters **Bonus points** * Familiarity with health coaching, nutrition, or patient\-facing services * Experience in digital health or a health\-adjacent industry * Background at a startup or scale\-up * People management experience (not a requirement, but useful — some project management elements form part of the role) **Why This Role Is Exciting** * Work on things that matter. The Services team is directly responsible for patient outcomes — your work will have a real impact on the health and wellbeing of thousands of people. * Own work end\-to\-end. You'll drive operational and strategic projects from problem definition through to delivery, with accountability for the outcome. * Grow quickly. You'll get a lot of variety, real ownership, and the chance to work across strategy, operations, and delivery in a fast\-moving environment. * Work with great people. You'll be part of a high\-performance team that cares deeply about patients and holds a high bar for quality. **So, Why Join Eucalyptus?** * Make real impact, fast \- We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else. Helping impact patients lives for the better from the moment you join Euc. * You’ll work with others who are incredibly passionate about what they do \- Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients. * Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here or check us out on Instagram @eucalyptus.health *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Regulatory Lead

Healthtech 1

****We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible 💙**** The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest\-growing startup in the UK and 33rd fastest\-growing in Europe 🚀 **⛩️ Our Principles** Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech\-1: * 💙 Care deeply * 🏋️‍♀️ Work hard * 🤝 Be your word * 💬 Trust in radical truth and transparency * 🚀 Do your life's best work * 🥳 Find the fun Read more about our principles and our "why" in the Healthtech\-1 Handbook. **🚀 The mission** We have an ambitious mission: to unlock access to healthcare by making every appointment in the NHS *bookable* . To reach national scale, our products must be clinically safe, evidence\-backed, and trusted by every layer of the NHS – from frontline clinicians to national bodies. We believe that Bookable Navigator needs to be a Class IIa medical device. **🎯 Goal expectations** We’re hiring a Regulatory Lead to achieve the Class IIa medical device status required to provide AI care navigation and appointment booking within the NHS App. You will be part of our exciting new Clinical Team, comprising 2 CSOs and 1 regulatory lead. You’ll report to Raj (co\-founder), and work closely and cross\-functionally with our product teams. ****📅 Your 30/60/90 day plan**** ****By day 30: Receive the baton and get up to speed**** You will have: * Work closely with our Clinical Safety Officer, Ria, to understand our clinical safety system and processes, products and risks so that you can work independently. * Deliver a full gap analysis against IIa requirements. * Contribute to and smoothly continue our medical\-device strategy \& implementation plan (Class IIa. UKCA \+/ CE). Output: A Class IIa device strategy document approved by Raj, Lydia, Dom with clear timelines. ****By day 60: Implement**** You will have: * Completed major parts of the MHRA class IIa technical file. * Gathered early clinical \+ operational evidence for Bookable Navigator. * Lead the post\-market surveillance process and reporting cadence. * Led implementation and employee adoption of ISO13485 with a focus on usability and simplicity. Output: An operational clinical\-safety system with evidence collection underway. ****By day 90: Publish**** You will have: * Finished the technical file and planned the Class IIa steps . * Published and marketed your first piece of evidence demonstrating the positive health outcomes of better care navigation e.g. shorter times from request to care, increased likelihood of the patient seeing the same clinician, or cost savings from patients seeing pharmacy instead of GP, or GP instead of hospital. Output: Healthtech\-1 is positioned as a clinically trustworthy product ready for national scale. ****🔍 Scope of the role**** ****You fully own:**** * Class IIa medical device strategy and technical file * Post\-market surveillance and ongoing governance * Evidence generation for NHS App integration * Authoring academic papers, white papers, and clinical explainers for ICBs ****You co\-own (with product and engineering):**** * Safety requirements in PRDs, design reviews, and release gates * Data required for safety monitoring and risk detection * Risk mitigations that require product changes or design decisions ****You influence (but do not own):**** * Product roadmap * NHS regional relationships and ICB commercial strategy * IG, cyber security, and non clinical compliance ****You do not own:**** * Day to day delivery * Commercial targets * Engineering resourcing or timelines **☺️ Your traits** * You are a strong communicator and change manager \- you make heavyweight processes feel lightweight * You are detail\-oriented * You are commercially and numerically fluent (you will need to work closely with our Head of Finance on forecasting, budget strategy and grant applications) **👍 Required Experience** * You must have led a MDR or CE certification process before (class 2 or class 3\), in consultancy and/ or in\-house **👌 Nice To Have Experience** * Experience with software certification specifically (as opposed to hardware) * Previous research experience **💙 A Bit About Us** 💙 We’re all NHS staff. We’re inside\-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in\-person communication and prefer candidates who want to work 4\+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business\-as\-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23\). **🚀 An opportunity for real upside** 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it \- we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month \- see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth \& Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory \- 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five\-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension \- We operate a standard 3% employer contribution and employees auto\-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit \- A one\-off benefit to support living closer to the office: £5,000 if you live within a 30\-minute walk, or £2,500 within a 30\-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! **🌈 Inclusive \& Diverse by Design** We care about building a product that is loved and a culture that is rich in perspectives, experie

Special Projects Associate

Healthtech 1

****We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible 💙**** The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest\-growing startup in the UK and 33rd fastest\-growing in Europe 🚀 **⛩️ Our Principles** Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech\-1: * 💙 Care deeply * 🏋️‍♀️ Work hard * 🤝 Be your word * 💬 Trust in radical truth and transparency * 🚀 Do your life's best work * 🥳 Find the fun Read more about our principles and our "why" in the Healthtech\-1 Handbook. ****✨ The role**** This is not a traditional Customer Success role. You’ll sit at the centre of product adoption, customer growth, and operational execution and owning the most critical stage of the customer journey and helping turn early traction into long\-term success. If you thrive in fast\-paced environments, enjoy solving problems, and want to play a key role in scaling a HealthTech startup, we’d love to hear from you. **Salary:** Starting at £45,000 \+ equity **Office Location:** \- Stratford (E.London) \- 4 days onsite \& 1 WFH ****🙋‍♀️ What You’ll Be Responsible For**** **Customer Onboarding \& Adoption** * Own onboarding for new customers from initial activation through to successful adoption * Lead consultative onboarding calls via video and phone, focused on customer outcomes rather than simple product walkthroughs * Drive early engagement and ensure customers are actively using the platform * Demonstrate measurable ROI within the first 90 days through improved workflows, adoption, and customer outcomes * Act as the primary point of contact during the early customer lifecycle * Tailor onboarding approaches based on customer needs while balancing efficiency and personalisation **Product Launch \& Growth** * Drive the successful rollout and scaling of new flagship products * Drive upsell opportunities across existing customers and contribute to wider growth targets * Identify and manage early adopter customers to ensure strong activation and retention * Troubleshoot customer issues in real\-time to create a smooth and successful launch experience **Product Operations \& Process Building** * Build and refine onboarding, support, and operational processes from scratch * Use AI tools and automation to improve onboarding, tracking, and internal workflows * Create scalable playbooks and documentation for future product rollouts * Track customer usage, feature adoption, and rollout performance **Customer Insights \& Cross\-Functional Collaboration** * Gather structured and unstructured customer feedback * Translate customer insights into actionable product and operational improvements * Work closely with Product, Engineering, Sales, and Account Management teams to improve customer experience and drive adoption * Identify recurring issues, feature gaps, and opportunities for optimisation ****🎯 What Success Looks Like in your first 3 months**** * Upsell target delivered on time, with strong activation among early adopters * A clear, repeatable onboarding playbook that did not exist before you joined * Product and engineering trust you as the voice of the customer * Retention and usage metrics are being tracked and showing early positive signals **By Month 1: Get up to speed, start onboarding** * Understand the product, the customer base, and where the biggest opportunities are * Map existing customers by upsell readiness and product fit * Shadow customer calls and get hands\-on with all internal tools * Kick off first upsell conversations and launch initial onboardings * Identify and implement 3 quick wins to improve the onboarding experience **By Month 2: Full upsell sprint \- scale outreach and drive activation** * Refine the upsell pitch based on what is working; cut what is not * Scale outreach using AI tooling to automate follow\-ups and personalise at volume * Run structured feedback sessions and write first batch of product improvement tickets **By Month 3: Target hit \- now build for what's next** * Hit the target and make sure customers are using the product to its full potential * Audit the full customer journey and formalise onboarding and support processes * Set up dashboards and tracking for adoption, usage, and churn signals * Design a post\-onboarding check\-in cadence to maintain engagement * Deliver a retrospective: what worked, what did not, and what comes next ****👋 About You**** * 1\+ years experience in a customer\-facing, operational, commercial, or startup environment * Excellent communication skills with confidence running calls and building rapport quickly * Commercially minded with the ability to connect product usage to customer value and outcomes * Highly organised and comfortable managing multiple customers and priorities simultaneously * Energised by fast\-paced environments and excited by solving problems * Proactive, adaptable, and willing to operate as a generalist where needed * Interested in AI, operational efficiency, and helping build scalable systems * Ambitious and motivated to grow quickly within Customer Success, Operations, or Growth * Passionate about improving healthcare through technology **💙 A Bit About Us** 💙 We’re all NHS staff. We’re inside\-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in\-person communication and prefer candidates who want to work 4\+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business\-as\-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23\). **🚀 An opportunity for real upside** 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it \- we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month \- see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth \& Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory \- 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five\-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is wh

Senior People Partner

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **About The Role (What You’ll Be Doing)** As a Senior People Partner, you’ll be a strategic advisor, trusted challenger, and operational leader \- enabling high\-performing teams to thrive. You’ll work directly with business leaders to shape culture, grow capability, and drive people decisions that are commercially sound, context\-aware, and grounded in care. **Strategic Partnership** You'll partner across two core areas: * Coach for Impact: Partner with leaders to understand their goals, challenge assumptions, and influence stronger, more deliberate decisions. Support them to lead with clarity, confidence, and consistency. * Build Leadership Capability: Equip leaders to have the right conversations, especially when expectations aren’t being met. Drive accountability and shape approaches to performance, reward, and recognition that are fair, consistent, and aligned to business goals. * Resolve Complex Issues: Provide expert, context\-aware guidance on nuanced people matters, including underperformance, complaints, employee disputes, and visa requirements, across multiple markets. * Think Two Steps Ahead: Anticipate business shifts, identify risks and opportunities early, and shape workforce strategy and planning accordingly. **People Operations And Enablement** * Use Data to Influence: Bring clarity through metrics. Use insights to support planning, performance management, compensation, and engagement. * Improve What We Own: Continuously iterate on our People Systems, and Processes — making them clearer, leaner, and more scalable. * Deliver at Scale: Own or support the delivery of key people programs, including performance and remuneration cycles, engagement initiatives, audits, and other critical touchpoints \- ensuring they land with consistency and impact. **About You (Who You Are)** * 5\+ years in a strategic HR Manager or People Business Partner role within a high\-performance environment (e.g. tech, high\-growth startup, or consulting) * Strong understanding of UK employment law and HR compliance (bonus points for familiarity with German or South African employment frameworks) * Experience managing direct reports and supporting people leaders across functions * Proficient in tracking and interpreting people metrics to inform decisions and improve outcomes * Excellent project management skills with a proven ability to lead initiatives across the employee lifecycle, including performance reviews, remuneration cycles, and audits **Behaviours \& Attitudes** * Commercially minded and strategic, you balance business priorities with empathy and sound judgement * Highly collaborative and adaptable, with the ability to thrive in fast\-paced, ambiguous environments * Strong sense of ownership—able to manage multiple priorities and deliver reliably * Detail\-oriented and organised, with a bias for execution and continuous improvement **Why join Eucalyptus?** Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well\-being, fertility, and skincare. **Here’s What Makes Joining Euc Unique** * What’s next \- Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. * Build something world\-changing \- We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast\-paced, and deeply rewarding. * Make real impact \- You will deliver work that directly shapes patient outcomes and scales evidence\-based care across markets. * Accelerate your growth \- You will have high ownership, continuous feedback, and dedicated development support. * Join a motivated team \- You will collaborate with talented peers to solve complex clinical and operational problems at scale. **What’s Ahead In The UK** * Invest in your growth – Annual development budget plus 3 days of professional development leave * Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration * Support your well\-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you * Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year * Join a connected team – A vibrant office culture with regular socials, clubs, after\-school sport, and seasonal events *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Senior/ Staff Software Engineer

Healthtech 1

****We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible 💙**** The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest\-growing startup in the UK and 33rd fastest\-growing in Europe 🚀 **⛩️ Our Principles** Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech\-1: * 💙 Care deeply * 🏋️‍♀️ Work hard * 🤝 Be your word * 💬 Trust in radical truth and transparency * 🚀 Do your life's best work * 🥳 Find the fun Read more about our principles and our "why" in the Healthtech\-1 Handbook. ****What we’re looking for**** This is for a product\-minded full stack senior or staff software engineer who wants to move with extreme urgency and have complete autonomy. You'll help build and scale our product, working across teams and directly with our customers. What we're looking for: * You are operating at a senior or lead level and have 7\+ years of experience * You're comfortable owning ambiguous problems end\-to\-end. You may have a founders/entrepreneurial mindset or have been a technical founder yourself. * You’ve experienced a startup or scale up especially at an early stage. You’ve been part of a small squad of high performing engineers and you weren’t just “one of many”. * You care deeply about user experience, performance, and simplicity \- you seek the feedback loop! * You constantly raise the bar for both engineering and product. * You pride yourself on producing high quality code which scales effectively into different environments. * You understand and mitigate the risks of distributed systems, ensuring code that is failsafe even in the cases where things go wrong. * Someone that thrives in autonomy, responsibility, and building things that truly matter. **Tech environment:** * Fullstack (Backend leaning): TypeScript or similar * APIs: Designing and consuming scalable, well\-structured services * Data: Working with production systems and performance considerations * AI: Integrating modern AI models into real\-world healthcare workflows * Experience in scaling product environments or high\-stakes domains (health, finance, infra) is a strong advantage. **What Success Looks Like** * You ship intuitive, high\-quality user experiences that clinicians and patients rely on daily * You influence product direction, not just implementation * You identify and solve performance and usability challenges before they become problems * You become a trusted voice across engineering, product, and design * The team delivers faster and better because of you! **What’s on Offer Salary:** £90\-130,000k (DOE) \+ founding\-level equity **Location:** London (Stratford) \- Onsite 4 days **💙 A Bit About Us** 💙 We’re all NHS staff. We’re inside\-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in\-person communication and prefer candidates who want to work 4\+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business\-as\-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23\). **🚀 An opportunity for real upside** 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it \- we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month \- see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth \& Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory \- 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five\-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension \- We operate a standard 3% employer contribution and employees auto\-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit \- A one\-off benefit to support living closer to the office: £5,000 if you live within a 30\-minute walk, or £2,500 within a 30\-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! **🌈 Inclusive \& Diverse by Design** We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin \- essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen. Compensation Range: £90K \- £130K

Senior Paid Search Specialist

MANUAL

We're looking for a world\-class **Senior** **Paid Search Specialist** to own one of our most important acquisition channels across the UK, with the opportunity to scale it internationally. You'll have end\-to\-end ownership of a multi\-million\-pound budget and be responsible for the strategy, automation, measurement, and optimisation that drives profitable growth. This is a role for someone who loves building. You'll combine analytical rigour with technical execution, designing automated bidding systems, leveraging AI to scale your impact, and developing search strategies that outperform competitors in one of the UK's most competitive digital markets. You'll work closely with our Data, Product, and CRO teams, have direct access to leadership, and play a key role in shaping how search operates at Voy as we continue expanding globally. **What You'll Do** * Own Paid Search end\-to\-end, managing a multi\-million\-pound budget across the UK while delivering against CAC, LTV, volume, and revenue targets. * Build and continuously improve automated bidding systems using value\-based bidding, scripts, APIs, and custom logic. * Leverage AI and automation across the channel, from search query mining and ad copy generation to budget allocation, reporting, and workflow optimisation. * Develop sophisticated auction strategies, including competitor conquesting, brand defence, impression share optimisation, and efficient market coverage. * Dive deep into performance data, attribution, search query reports, and incrementality analysis to understand exactly what is driving growth. * Partner closely with Data, Engineering, and CRO teams to improve measurement, attribution, Quality Score, and conversion performance. * Forecast channel performance and make commercial decisions backed by robust analysis and experimentation. * Build scalable playbooks that enable successful expansion of Paid Search into international markets. **Who You Are** * You have 3\+ years of experience managing Paid Search at significant scale, ideally within a highly competitive consumer business. * You're highly analytical, comfortable working directly with raw data, advanced spreadsheets, and SQL rather than relying solely on dashboards. * You have hands\-on experience building automated bidding strategies using Google Ads Scripts, APIs, or other custom automation. * You're AI\-native, regularly using LLMs to improve analysis, automate workflows, generate creative, and increase operational efficiency. * You think strategically about search, understanding competitor dynamics, auction mechanics, conquesting, and long\-term market positioning. * You take full ownership of your channel and are comfortable operating as a high\-impact individual contributor. * You move quickly, enjoy solving complex commercial problems, and back every recommendation with data. * You're excited by the opportunity to build from first principles, continuously improving how Paid Search operates as the business scales globally. Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Consumer Insights Specialist

HeliosX Group

HeliosX is hiring a Customer Insight Specialist to scale our CX insight capabilities \& contribute to developing a genuinely impactful VoC programme. If you are obsessed with implementing better ways to understand what really matters to customers, find joy in driving action \& tangible business impact, this is the role for you. You'll ensure HeliosX's decision\-making is rooted in evidence\-based customer understanding, going beyond metrics like NPS, CSAT \& TrustPilot score to uncover what truly drives customer experience. You’ll be responsible for translating a wide variety of Voice of Customer (VoC) signals into clear, data\-driven, actionable insights for a wide range of teams, from Execs to Brand, Product, CS, Ops \& many more. You will directly shape strategic priorities by being a leading contributor to our VoC programme \& help teams confidently prioritise the most valuable opportunities for both our customers \& the business. **What you’ll be doing:** * Own \& improve how we measure \& monitor CX across the full customer lifecycle, from awareness through retention \& reactivation, identifying key drivers \& blockers at each stage * Manage \& optimise our VoC analytics platforms \& capabilities, using your expertise in triangulating qualitative \& quantitative signals from data sources such as customer surveys, support tickets \& social listening platforms * Develop \& continue innovating on mixed\-method approaches to combine qualitative customer feedback with operational, behavioural \& commercial data to effectively shape business priorities * Champion the use of technologies, including AI, to deeply understand consumer priorities, surface emerging trends faster \& generate compelling insight outputs * Partner closely with our Business Analytics, Customer Support, Product, UXR \& Commercial teams to uncover quantifiable customer retention opportunities * Embed evidence\-based customer perspectives into decision\-making processes all across the business, influencing both short\-term experiments \& long\-term business strategy * Implement an effective customer insights reporting system, including monthly insights reports, cross\-functional presentations, and live VoC dashboards tailored to different teams **What you'll bring to the role:** * **Seniority** : 5\+ years in Customer Insights, Customer Research, or CX Insight roles, ideally in a fast\-paced D2C environment, with a proven track record of driving business results \& shaping cross\-functional roadmaps * **VoC programme experience** : You have demonstrated experience managing end\-to\-end Voice of the Customer (VoC) or CX programs, alongside familiarity with VoC or CX research \& analytics platforms (e.g., Qualtrics, Chattermill, SentiSum). * **Research skills** : You are proficient at personally running quantitative research studies end\-to\-end, particularly customer experience surveys (e.g., NPS, exit/churn, CSAT, RI), including designing, setting up, launching \& analysing yourself * **Analytical skills:** You are an expert working with high\-volume, multi\-source feedback data \& using rigorous statistical methods, technology \& critical sense to assess patterns, distinguishing between actionable insights and noise. * **Communication style** : You are an engaging communicator at all levels of the organisation, with a track record of collaborating with \& influencing Leadership, Product, Marketing, Strategy \& Operations teams **Why work with us?** At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of marketeers, scientists, clinical researchers, physicians, pharmacists, engineers, and customer care specialists committed to our mission \- but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all\-star team, here are the other benefits of coming on board: * 25 days holiday plus UK Bank Holidays (excluding two per year) * Private health insurance, along with extra dental and eye care cover * Pension scheme * Enhanced parental leave * Cycle\-to\-work Scheme * Electric Car Scheme * Free Dermatica and MedExpress products every month, as well as family discounts * Home office allowance * Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside audible subscription)

Finance Manager

Doccla

**🌍 A Bit About Us** We’re **Doccla** , and we’re redefining where and how healthcare is delivered. Our Virtual Ward and Remote Monitoring Solutions enable hospitals and health systems to care for patients at home. We support patients across the full care journey from early discharge and acute recovery to long\-term condition management and proactive care. We provide everything clinicians need to deliver safe, effective Virtual Care: medical\-grade devices, logistics, patient onboarding, EHR integration, and an end\-to\-end clinical platform built around real\-world workflows. We currently work with **over 60% of NHS ICBs** and supporting health systems across the including **UK, Ireland, France, and the DACH region** to reduce hospital pressure, improve outcomes, and create a more resilient model of care. We’re backed by top European investors, having secured **£35m in Series B funding** led by Lakestar, with participation from Elaia, General Catalyst, Speedinvest, and Bertelsmann. **🚀 Why Join Us?** This is your chance to join **Doccla at a key stage in our growth** . We’re building the category leader in Virtual Care and Remote Patient Monitoring. You’ll be part of a highly entrepreneurial, mission\-driven team that combines expertise across clinical, technical, commercial, and operational domains. We’re solving real problems for patients and health systems and growing fast. **🧑‍⚕️ What You’ll Do As a Finance Manager** Finance here is levelling up. Our close is AI\-assisted we recently cut it from 10 days to 3 and NetSuite sits at the core of a systems stack we are rebuilding for cleaner, faster data. You would be the first hire into a new team built for that next stage. This is a role for someone with a builder's mindset: you are not here to maintain the status quo, you are here to build what comes next. You do not need to arrive knowing our stack we will train you on NetSuite and our AI tooling; what you bring is the fundamentals and the ambition. **✅ What You Will Own** * AI\-enabled finance. AI agents run in our close, reconciliation and reporting workflows today. You will run, improve and extend them curiosity matters more than prior experience. * Financial systems. Grow into hands\-on NetSuite ownership: users, workflows, integrations. We will train you; you bring the appetite. Partner with IT to make our data cleaner and faster. * Month\-end close. Run the entity\-level close across our UK and European entities accruals, prepayments, payroll journals, intercompany feeding a swift, high\-quality consolidated close. You own the checklist; your manager reviews. * Reconciliations and controls. In a traditional finance role, this would eat half your time. Here, AI and systems have made it incredibly efficient expect closer to 15%, covering reconciliations plus ownership of AR and AP: invoicing, collections and supplier payments. Still hands\-on where it counts, but the real opportunity is the builder's mindset: keep optimising our AI flows to shrink this further, freeing you up for more impactful work. * Reporting. Monthly management accounts produced accurately and explained clearly, with analysis worked on alongside your manager numbers people can act on, not just read. * Audit support. Own audit deliverables and keep every close audit\-ready: clean schedules, fast responses, credible numbers. **What Great Looks Like** * 3 months: running our entity (2\) closures end\-to\-end with review\-only oversight; reconciliations current; NetSuite mapped. * 6 months: the operational core is running faster and better under you close cycle down, AI improvements shipped, audit prep self\-sufficient. * 12 months: operating at FC level contributing to consolidation, trusted across the business, with the Financial Controller step a live conversation. **Must Have** **💡 What We’re Looking For** * A builder's mindset: you instinctively automate, document and improve rather than repeat manual work. * Genuine curiosity about AI in finance AI agents are part of the toolkit here, and you will help make them better. * Newly qualified accountant (ACA / ACCA / CIMA) or 5\+ years of accounting experience including month\-end close. * Strong double\-entry fundamentals: you can build and defend a balance sheet reconciliation and explain every journal you post. * An understanding of audit expectations you know what an audit\-ready month\-end close looks like. **Nice to have:** * Hands\-on ERP experience (NetSuite or comparable) helpful, not required; we will train you. * Multi\-entity / multi\-currency close experience (we operate in GBP and EUR). * Scale\-up, health tech or healthcare services background. **🧠 How We Work** We empower everyone at Doccla to take ownership of their work and the company's mission. We act ethically and always put patient safety and outcomes first. To thrive here, you’ll need a **can\-do attitude** and an **action\-oriented approach** , along with a **willingness to learn and grow** through open feedback. We’re a **hybrid team** , with offices in **London, Denmark, Germany** . Most of our team is London\-based and enjoys in\-person time at our WeWork HQ 1–3 days per week, where you’ll find great lunch, barista coffee, and a pet\-friendly space. Some of our teams are **fully remote** , depending on the team and responsibilities. This includes our **Engineering, Clinical \& Patient Support** teams. **🎁 What You’ll Get** **Annual Leave \& Holidays** 🌴 25 days annual leave \+ up to 8 UK bank holidays \[this varies depending on the role] 🔄 Option to buy or sell holidays **Remote Working** 🏡 Flexible remote options 💻 Remote working stipend **Financial Benefits** 📈 Employee stock options 💸 4% pension on full basic pay 🛡️ 4x salary life insurance **Health \& Wellness** 🩺 Private health insurance 🫄 4 months full pay for birthing parent\* 👶🏽 4 weeks full pay for non\-birthing parent\* 👶🏽 Phased return back to paid work 🤒 Sick pay **In\-Office Perks (London HQ)** 🍝 Free daily lunch 🐶 Pet\-friendly office **Other Benefits** 📚 £500 L\&D budget per person 🚲 Cycle to work scheme **Via Smart Health** 🧑‍⚕️ 24/7 GP appointments 🧠 Mental health support 🥗 Nutrition \& fitness advice 🧪 Second opinions \& health checks **🏆 In Return for Your Hard Work** * A competitive compensation package (base \+ stock options), with half\-year and annual performance reviews * The chance to work on patient\-first, system\-level healthcare challenges in one of Europe’s leading healthtech companies * Opportunities for growth and leadership we want you to challenge the status quo, own your impact, and continue developing, with our full support **🤝 Diversity at Doccla** We embrace diversity. To build a great product, we need a team with a wide range of perspectives, backgrounds, and experiences. We’re committed to equal opportunity hiring regardless of race, religion, gender identity, sexual orientation, age, disability, or background. If you're excited about the role, we encourage you to apply even if your experience doesn't match every point. **🔐 Safer Recruitment** We are committed to safer recruitment practices. As Doccla is a CQC registered company, a **Disclosure and Barring Service (DBS) check** will be required for all roles. It is an offence to apply for such work if you are barred from working with children or vulnerable adults.

Pharmacy Support Worker

Voy

We are looking to hire a Pharmacy Support Worker to assist with the day to day operations of the pharmacy. You will report in to the Production Manager. This is an ideal role for someone who wants to challenge themselves in a fast\-paced environment and support the packaging of pharmaceuticals in order to deliver all orders to our customers on\-time! If you like a challenge, this role is for you! **What You’ll Be Doing** Working with the team to ensure all orders are fulfilled on the day. Preparation of stock by unboxing large volumes of consumables and organising. Packing stock to fulfil orders in line with the company KPIs. Processing returned orders in line with the SOPs. Keeping the warehouse clean \& tidy. Supporting general stock keeping tasks. **What We Need From You** A keen eye for detail Handle and package large quantities of items safely Ability to confidently handle stock counts in a timely manner The ability to be able to work in a fast paced environment Confidence in their approach to work to strict deadlines and support the team Ability to work full time between the hours of 8am to 4pm, with some weekend working required **What We Offer** Annual salary of £26,162 Private medical insurance Gym \& wellness benefit with Wellhub A fun and friendly working environment with motivated co\-workers working towards the same end goal. Cycle to work scheme Electric car scheme 25 days holidays plus bank holidays and generous parental leave Join in the early stages of one of the most promising scale\-ups in the healthcare space **Our interview process** An initial screening call with our recruiter A 2 hour on\-site trial followed by a more in\-depth interview with the Senior Operations Manager Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Lifecycle Manager

MANUAL

**The opportunity** You'll join the Lifecycle team at Voy, sitting at the intersection of marketing, product, data, and clinical. The team owns email, SMS, push, and in\-app channels as genuine performance drivers — not just communication tools — and is focused on scaling Lifecycle attributed revenue 2x. You'll work alongside Lifecycle Marketing Managers who move fast, experiment constantly, and care about commercial outcomes. This role gives you direct ownership of campaigns that move core growth metrics: CVR, CAC, retention rate, and LTV. You'll have the autonomy to run experiments, shape segmentation strategy, and write copy that converts — with the data infrastructure to see the impact of your work clearly. **What You'll Do** * Design and execute campaigns that drive lead conversion, first\-time buyers, reactivation, and long\-term retention across email, SMS, push, and in\-app. * Build and optimise automated flows and trigger\-based campaigns using customer behaviour data to improve engagement and CVR at every funnel stage. * Own A/B testing across all Lifecycle channels — develop hypotheses, run experiments, and apply learnings to meaningfully move conversion rates. * Write high\-impact copy tailored to audience segments and funnel stages, from first\-touch nurture to win\-back sequences. * Track campaign and funnel performance in Looker, Metabase, and Mixpanel — identify optimisation opportunities and feed them back into execution. * Partner with Lifecycle Marketing Managers to translate customer data into segmentation strategies that improve targeting precision and campaign ROI. * Contribute to scaling Lifecycle as a channel by documenting what works, building repeatable templates, and improving operational efficiency across campaigns. **Who You Are** * Takes full ownership of campaigns end\-to\-end — from brief to build to performance analysis — without needing to be chased. * Data\-informed by default: you reach for the numbers before forming an opinion, and you know how to turn experiment results into actionable next steps. * Experienced building in Lifecycle platforms (Customer.io or similar) and confident working across email, SMS, push, and in\-app channels. * A strong copywriter who can craft converting messaging for different segments, funnel stages, and channel formats. * Thrives in a test\-and\-learn culture — you launch quickly, fail constructively, and scale what works. * Commercially minded: you understand how Lifecycle metrics connect to business outcomes and can prioritise accordingly. * Bonus: experience in DTC, healthtech, or consumer startups; familiarity with HTML email builds. Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Product/Graphic Designer - Lifecycle & Growth

Voy

**The opportunity** You'll join the Lifecycle and Growth team at Voy, working at the intersection of design craft and production infrastructure. We're building the template system that powers lifecycle, email, and landing page output at scale — and this role exists to design it. You'll create a comprehensive library of high\-quality, reusable templates that our AI tools and production team can execute against, freeing strategists to focus on performance rather than production. This is a systems\-thinking design role with real commercial impact. The work you do will directly shape how Voy communicates with customers across multiple brands and markets — and how efficiently we can do it at scale. **What You'll Do** * Design a full suite of email templates across acquisition, retention, and referral for multiple Voy brands. * Build modular landing page templates that can be adapted across categories, campaigns, and markets. * Create a design system with clear rules, components, and variants that non\-designers can work within confidently. * Partner with Lifecycle Managers and Creative Strategists to translate performance needs into effective template structures. * Document templates in a way that trains AI creation tools to produce on\-brand output at scale. * QA output from offshore editors and AI tools against your design standards, maintaining quality across the production pipeline. **Who You Are** * A systems thinker who designs for reuse and scale, not just individual executions. * Has a strong portfolio across email, landing pages, and digital marketing assets — with evidence of scalable design system work. * Comfortable at the intersection of craft and production: you care deeply about quality and think in components and variants. * Familiar with AI design tools and how to structure templates for AI\-assisted production workflows. * Works fast, makes decisions independently, and doesn't need to be pointed at every problem. * Bonus: experience in DTC, health, or subscription brands. Tools: Figma, plus familiarity with email production tools (Klaviyo, Iterable, or similar). Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?