Healthcare & life sciences jobs

Customer Success Manager (Enterprise)

Heidi

**Who We Are** Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide. Backed by nearly $100 million in funding, we're growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. **The Role** We're hiring a strategic and commercially astute Enterprise Customer Success Manager to lead the end\-to\-end lifecycle for our most complex and valuable customers. Based in Sydney, Melbourne, New York, or London, you'll own a portfolio of 3 to 6 large hospital systems, health networks, and strategic healthcare organisations (250\+ users each), serving as a trusted strategic partner who shapes deployment strategy, drives measurable clinical and operational outcomes, and expands Heidi's footprint across multi\-site enterprises. This is a senior role. You'll work closely with Implementation Specialists and Account Executives from pre\-sales through to long\-term value realisation, balancing strategic partnership with hands\-on execution. **What You Will Do** * Own the enterprise lifecycle: Lead the full customer relationship from pre\-sales scoping and pilot design through implementation, adoption, expansion, and renewal. Build success plans that map customer goals to measurable clinical and operational outcomes. * Build executive partnerships: Earn trusted, long\-term relationships across C\-suite (CIO, CMO, COO, CEO), clinical leadership, IT, and operations. Tailor your engagement to what each stakeholder cares about. * Lead multi\-site rollouts: Drive sophisticated implementations with formal governance, detailed plans, and cross\-functional coordination. Manage workflow change through structured reinforcement: training waves, competency assessments, and coaching. * Engage in pre\-sales and pilots: Work alongside Account Executives and Implementation Specialists to shape deployment strategy, scope pilots for success, and run customer\-facing demos when needed. * Translate data into action: Synthesise enterprise usage and outcome metrics into clear narratives. Adjust depth and style for IT, ops, and exec audiences. Use data to decide where to intensify training, redesign workflow, or expand. * Own commercial outcomes: Lead renewal conversations with strong value narratives. Identify and execute expansion opportunities backed by adoption maturity and outcome data. Partner with AEs to close. * Prove value: Build evaluation frameworks for pilots and rollouts grounded in clinical and operational KPIs. Use outcome data to shape multi\-year value narratives that strengthen commercial positioning. * Orchestrate cross\-functionally: Provide concise, complete context to Product, Engineering, Implementation, GTM, and Support. Surface risk early, drive decisions during ambiguity. * Shape the playbook: Contribute to the frameworks, tools, and ways of working that turn complex enterprise programmes into scalable, repeatable rollouts. **What We Will Look For** * Experience: 5\+ years in SaaS customer success or client\-facing roles, with at least 3 years managing enterprise accounts (250\+ users, high\-value ARR). * Full\-lifecycle ownership: Proven track record across scoping, implementation, adoption, expansion, and renewal in complex enterprise environments. * Executive presence: Builds trusted relationships with C\-suite, clinical leaders, and technical stakeholders. Earns credibility quickly. * Change management: Experience leading multi\-site rollouts that drive genuine behaviour change and sustained adoption. * Commercial acumen: Strong on expansion, complex renewals, and contributing to NRR and portfolio growth. * Data\-driven: Translates usage patterns and outcomes into strategic insights for customers and internal teams. * Communication range: Adapts depth and style fluently from frontline clinicians to board\-level executives. * Pre\-sales comfort: Willing and able to scope deals, design pilots, and run demos alongside Sales. * Healthcare a bonus: Familiarity with clinical workflows, hospital systems, or large health networks helps you ramp faster. **The Way We Work** * Build to Last We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day. * Own Your Practice Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together. * Move Fast, Stay Steady We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make. * Make Others Better Honest feedback, steady support, and shared growth keep our teams improving together. **Why you will flourish with us** * Flexible hybrid working, with 3 days in the office * Monthly $150 AUD benefit to invest in your physical and mental wellbeing * Recharge Days after major milestones and busy periods * A generous personal development budget of $1000 AUD per annum * Become an owner, with shares (equity) in the company, if Heidi wins, we all win * A one\-time home office setup contribution * 26 weeks paid parental leave for primary carers, 18 weeks for secondary carers * A fertility support benefit of $10,000 AUD covering IVF, egg freezing or sperm freezing * 10 days per year dedicated to supporting clinicians in maintaining accreditation * The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups * If you have an impact quickly, the opportunity to fast track your startup career! Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.

Deployed Product Manager, Health Systems

Heidi

**Howdy, We’re Heidi 👋** “The AI startup growing faster than Canva” That’s what the Financial Review called us. In 18 months, we supported over 73 million patient visits and become one of the fastest\-growing companies in the world. We pivoted from broad healthcare AI to building Earth’s finest AI Care Partner. Today, we support over 2 million patient sessions weekly across 116 countries and over 110 languages. Hundreds of thousands of clinicians use Heidi to complete documentation. Our mission is simple: strengthen the human connection at the heart of healthcare. We’ve found product\-market fit with individual clinicians through our freemium medical scribe, transforming unstructured clinical visits into structured text artefacts. Clinicians and organizations quite like it. Now, we embark upon consuming more than just documentation. Every new job a clinician delegates to Heidi makes patients feel more attended to, cleans up health system logjams, and lets clinicians be clinicians again. That’s where you come in. **The role** We're looking for a Product Manager who owns a portfolio of health system accounts and builds product that works in their environments. You are accountable for both the product and the revenue it generates. You will be embedded with health systems across the Americas, working alongside a commercial partner. You go on\-site, observe clinical workflows, map what you see against Heidi's capabilities, and make build\-vs\-configure trade\-offs. What you build for one account should make the next deployment faster; over time, deployment problems become configuration problems. You will partner closely with Heidi's Americas commercial team and core engineering teams. You need the activation energy to break down doors with customers and the product instinct to know when a shortcut today will cost three deployments tomorrow. We don't care about logos; the traditional insignia of competence. We'll evaluate senior well\-credentialed candidates and young, hungry hopefuls alike. **What You’ll Do** * Own product and revenue outcomes for a portfolio of Americas health system accounts * Go on\-site with customers, observe workflows, and produce specs for discrete capabilities that Heidi can build and bill for * Make build\-vs\-configure trade\-offs for every engagement * Own sprint delivery for your accounts: prioritise work, unblock engineers, make daily trade\-off decisions between speed and reusability * Build extensible product so what you ship for one account becomes a configurable module for the next * Partner with your commercial counterpart to prioritise across accounts, negotiate scope, and manage customer expectations * Connect field signal back to core product: attend rituals, surface learnings, advocate for shared investment when you see the same pattern repeating * Drive adoption within customer accounts until clinicians use it daily * Navigate compliance and regulatory requirements as product constraints **If we’d worked together the last 6 weeks, you’d have:** * Spent two days on\-site at a 200\-physician health system, observed documentation workflows across three specialties, and came back with three discrete PRDs that changed a core team's sprint priorities * Identified that an orthopaedic group's pre\-charting workflow broke because of a non\-standard EMR integration; assembled a fix from existing capabilities and shipped it without waiting for a platform release * Written a deployment playbook from your first account that made the second engagement two weeks shorter * Built a relationship with a chief medical informatics officer who now advocates for Heidi internally and opens doors to department heads you'd otherwise never reach * Made a commercial trade\-off with your partner: deprioritised a small account's feature request to accelerate a larger deal that proved a use case worth three future deployments **What You’ll Need** * BA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or related) * 4\+ years in product roles, though we care more about what you've shipped than years on the clock * A romantic streak about software and a belief that great design transforms someone's day * You build with AI tools (Cursor, Claude Code, whatever ships faster) and can show what you've made with them * Fluency with core LLM concepts and systems (prompting, fine\-tuning, embeddings, retrieval, evaluation) and the judgment to translate these into reliable, user\-facing products * You default to building over requesting * Strong opinions, weakly held; you'll shift the room when you're right * Data fluency with diagnostic teeth; you can read adoption dashboards and distinguish a training problem from a product problem from an integration problem **If you answer ‘NO’ to these questions, this may not be the job for you:** * Are you an execution powerhouse? * Have you shipped something this week? * Are you good at games? * Did you have a weird teenage hobby? * Are you able to execute without a legion of data analysts, product marketers, and research coordinators at your beck and call? * Does the prospect of making health systems a lot nicer make you feel fuzzy inside? **Why Heidi?** Our health systems hurt everybody. Systems are log\-jammed, clinicians' lives degrade in quality, and patients churn through the meat\-grinder. This is neither a special nor interesting insight. However, it means we're solving a real problem. Hundreds of thousands of clinicians use Heidi. Every clinician using Heidi gets hours back in their day. This is the starting point to build the product of your dreams: immense distribution, and a world of potential. You'll join a team that doesn't celebrate fundraise milestones, imaginary valuations, and glossy PR. We live and breathe the pain of modern health systems, and won't rest until we've exacted the change we'd like to see. We're medicos, engineers, and designers who've felt (on every side of the equation) what non\-care feels like \- the moral and practical toll as a provider or receiver. The bad news is it's not an easy job \- you will tear your hair out more than once. Modern technology company concepts don't transpose into healthcare easily. The lows are really low. The good news is you will trust and admire everybody you work with, and rest easy knowing you're doing THE defining work of your career. The highs are blindingly high. **Heidi will take care of you.** We offer healthcare, dental and vision benefits, a 401k with 3% company match, a $700 annual learning and development budget, a $100/month health and wellness allowance, a $500 home office budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to $7,000, four weeks of work from anywhere per year, and serious equity. True A\-players progress extremely fast here. The nature of the scale\-up game is demanding, but we don't track hours or micromanage \- you're trusted to perform. We value mental health and adapt to your schedule. We operate on outcomes \> inputs, not process theatre. We all take the bins out, metaphorically and literally.

Paid Social Executive

HeliosX Group

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is a step\-change year. Our ambition is to reach £1\.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world\-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** **About The Role** We’re looking for a detail\-oriented and performance\-driven Paid Social Executive to support the delivery and optimisation of campaigns across platforms including Meta and TikTok. This role is analytical and execution focused, with success measured through campaign performance, creative testing outcomes, and contribution to acquisition growth. You’ll be hands\-on in launching and monitoring campaigns, implementing creative tests, maintaining account hygiene, and using data to identify optimisation opportunities and performance insights. Working closely with growth, influencer, and creative teams, you’ll support a fast\-paced testing environment and contribute across the full campaign lifecycle. This is a hybrid role requiring attendance at the office in Central London 1\-2 days a week. **What You’ll Be Doing** * Support the activation of paid social campaigns across paid social platforms such as Meta, TikTok \& Reddit. * Accurately implement new creative builds, ensuring that activity launches on time and to requirements, maintaining a high standard of quality assurance. * Deploy experiments and A/B tests under the guidance and supervision of managers. * Contribute to campaign optimisation, using platform and third\-party data sources to identify what is working, what needs improving, and where performance can be pushed further. * Support ongoing monitoring of campaign delivery, keeping a close eye on budget pacing and KPI tracking across all active campaigns. * Maintain strong account hygiene; ensuring naming conventions are accurate, advert disapproval / delivery errors are addressed promptly, and that URLS and tracking are functioning as expected. * Proactively identify trends in campaign performance, feeding insights into team discussions and strategic decisions. * Support the production of weekly/monthly acquisition performance reporting, utilising a variety of tools such as MS Excel, Metabase \& Amplitude. * Prepare and deliver weekly creative insight reporting to help inform advert concept development and iteration. * Track and record experiment results, summarising findings and suggesting outcomes. * Execute competitor and industry research. * Proactively update internal and external teams on status of priorities, performance, and roadmap projects. * Collaborate closely with paid influencer \& growth creative teams, to help maintain the momentum of our high\-velocity creative testing cycle. * Help ensure the creative production cycle is moving at pace; updating trackers, and supporting the planning and scheduling of upcoming creative tests. **Who You Are** * 1 year experience in a hands\-on paid social role working on performance focused campaigns (in house or at an agency). * Familiarity with third\-party analytics tools such as Google Analytics, Metabase, or Amplitude would be a bonus. * Solid understanding of Meta ads manager, with the ability to accurately activate new creatives and account optimisations. * Strong data fluency in MS Excel/Google Sheets; including pivot tables, charts, formulas and VLOOKUPs. * Ability to manipulate, visualise, and extract meaningful insights from data to tell a clear, compelling story. * Good knowledge of paid social best practices and tracking fundamentals (i.e. pixels, UTM parameters, and attribution) * Confident and clear communicator, comfortable contributing to team discussions both in writing and verbally. * Natural curiosity and proactive; you seek out solutions, rather than waiting to be directed. * Strong attention to detail, particularly when building campaigns or working with data. * Highly organised, with the ability to manage multiple tasks and deadlines simultaneously. * Collaborative team player who works well cross\-functionally. **Life at HeliosX** At HeliosX, we’re on a mission to improve healthcare for everyone. Our team includes engineers, scientists, clinicians, pharmacists, marketers, and customer care specialists, all working together to build category\-leading healthcare brands. **In Return, We Offer** * Generous equity allocations with significant upside potential * 25 Days Holiday (\+ all the usual Bank Holidays) * Private health insurance, along with extra dental and eye care cover * Pension scheme * Enhanced parental leave * Cycle\-to\-work Scheme * Electric Car Scheme * Free Dermatica and MedExpress products every month, as well as family discounts * Home office allowance * Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside Audible subscription)

Launcher - International Expansion

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * 130% YoY revenue growth and a 90% reduction in cash burn \- culminating in our $1\.15bn acquisition by Hims \& Hers in 2026, giving us the platform to take long\-term care global * Supported over 350k patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **Why this role exists** International expansion has been the growth engine behind many of the defining consumer technology companies of our time \- Uber, Airbnb, Doordash, Revolut. Our ambition is to be the next version of this in digital health: the world’s leading international consumer health platform. Following our acquisition by Hims \& Hers, international expansion is the top priority for Eucalyptus. We’re building the international arm of the leading consumer health platform globally and we’re growing the team responsible for making that happen. Our international expansion team owns everything from evaluating whether we should enter a market, to launching and scaling within it. We move fast, operate with high autonomy, and hold ourselves accountable to outcomes. **We See Our International Expansion Work In Three Phases** * Select new markets: Evaluate new markets, build the business case, make the go/no\-go call * Launch new markets: Own a market from post\-due\-diligence to first patient iii. Scale launched markets: Win in launched markets by placing data\-driven bets and owning the P\&L Depending on where you join and where the business needs you, you'll own one of these phases. As we grow, you will move across all three. **What You’ll Be Doing (why this role is interesting)** **If you're working on selecting new markets:** You are the person we drop into a country and trust to come back with an answer. That means owning the full due diligence process: competitive landscape, regulatory environment, commercial sizing, pharmacy infrastructure, and pharma partnership opportunities. You'll meet with the people who know the market: potential pharmacy partners, pharma companies, advisors, industry experts and you'll synthesise everything into an investment thesis that gives leadership what they need to go/no\-go decision. **If you're working on launching a new market:** You are the end\-to\-end owner of a market launch \- from the first local hire to the first patient acquired. You'll navigate systems, tools, and regulatory environments that nobody has mapped for you yet. You'll build the local team, sign the first pharmacy partner, and keep every workstream moving through rigorous project management and execute every workstream to a world\-class standard. **If you're working on scaling a launched market:** You own the P\&L. You run experiments to improve the funnel, make data\-driven bets, and build the systems that let your team do the same. You'll hire and develop local talent, hold them accountable to OKRs, and identify the next opportunity to win in that market. **Skills And Experience** **About You (Who We’re Looking For)** * You have at least 6\+ years experience working in a high pressure environment such as law, consulting (MBB preferred), investment banking, or as an Operator, preferably in a recent high\-growth startup. Experience across both areas is highly valued. We are open to considering candidates with other experiences, however we operate at the intensity of these types of organisations and are uncompromising on our expectations * Commercial modelling: You can build a commercial model from scratch, make your assumptions explicit, and defend them * Business understanding \& due diligence: You quickly grasp what makes a market successful for Eucalyptus, what the unit economics depend on, and how different markets compare. You use that understanding to frame your research and produce a clear, structured point of view on a go/no go decision. * Due diligence: You can research a new market independently and produce a clear, structured answer * Negotiation: You've had real commercial conversations with partners, suppliers, pharma companies and moved them forward * Project management: You've run complex cross\-functional workstreams with real accountability * Communication: You write tight investment theses and clear slide decks * Founder mindset: You operate like a founder and enjoy the hustle of getting things done. You are an example of resilience and ownership \- when something breaks you fix it, you don’t wait for others. * Data \& SQL (Nice to have): You're comfortable getting your own answers from data \- writing SQL queries, building dashboards, and stress\-testing your own assumptions without waiting for an analyst to do it for you. **Behaviours \& Attitudes** * You act like an owner and lead with humility * You're resilient and adaptable * You move fast * You think from first principles **Who You'll Be Working With** This role reports to Alejandro Ugarte Limer, Head of International Expansion, and you'll work day\-to\-day with: * Deniz Ekmekci (Chief of Staff, VP International) * Owi Weerawardena (Interim GM, Canada) * Benjamin Emmanuel (Launcher \- International Expansion) * Jordan McTeare (Head of International Growth \& Performance) * Ryan Nolan (VP, International Expansion) The international expansion team is small, high\-ownership, and fast moving. The people on it are some of the best operators in the business. **Why join Eucalyptus?** Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well\-being, fertility, and skincare. **Here’s What Makes Joining Euc Unique** * What’s next \- Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. * Build something world\-changing \- We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast\-paced, and deeply rewarding. iii. **Make real impact** \- You will deliver work that directly shapes patient outcomes and scales evidence\-based care across markets. * Accelerate your growth \- You will have high ownership, continuous feedback, and dedicated development support. * Join a motivated team \- You will collaborate with talented peers to solve complex clinical and operational problems at scale. **What’s Ahead In The UK** * Be an owner – Your own stake in the business with our employee options program * Invest in your growth – Annual development budget plus 3 days of professional development leave iii. Support your well\-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you * Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year * Join a connected team – A vibrant office culture with regular socials, clubs, after\-school sport, and seasonal events *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Account Manager

Anima

I quit medicine because I kept watching patients die needlessly, for avoidable reasons. In almost every case, the science and the clinicians were fine. It was the system around them that failed: the way information moved, the way decisions got routed, and the way fragmented teams and fragmented data turned solvable problems into tragedy. Our mission is human wellbeing, and we're focusing on the breakthrough technology of personalised medicine. Since the beginning, our proprietary insight has always been that the company to create a true active learning data engine with a loss function against human wellbeing would be the one to crack it, becoming one of the most impactful companies in the world as a result. We're now in 1,100\+ clinics, across 4 product lines, serve \>20% of the UK population, and have solved \>5\.7 million patient cases in the past 12 months alone, saving an estimated 8,600 lives. We are cash flow positive, growing fast, and have a tight crew of \~35 people. Multiple trillion\-dollar companies will be built in healthcare over the next two decades, and we intend to be one of them. We have a knights of the round table culture with a flat hierarchy, where we empower builders to have outsized impact on millions of lives, and where we collaboratively converge on the optimal action without dogma or ego. We're all here to serve a greater mission than ourselves. The closest analogy for our culture is probably Firefly (the TV series): a small crew on a ship at the frontier, each person exceptional in a specific way, deeply loyal to each other and the mission, resourceful under constraints, and having a genuinely good time doing something that matters. We're carefully curated, lean, and wholeheartedly in. If you want your skills to be at the highest possible stakes, you belong at Anima. Your work here will save lives. * Shun Please note this role is only open to those based in the UK. Applicants from Europe will be considered if they are able to travel to the UK regularly for customer visits. **We’re Looking For Someone Who** * Has 3\+ years revenue closing experience in B2B SaaS, with a track record of consistently hitting quota. * Has experience running a full sales cycle within an existing customer base, from discovery and commercial framing through negotiation to close. You have strong commercial acumen and can build compelling business cases that tie product value to practice\-level outcomes. * Is a hunter who thrives on revenue targets, is disciplined in pipeline management, and relentless in pursuing expansion across a large book of accounts. * Is in the UK / European timezone and can do site visits to UK customers. **What To Expect In The Role** * You’ll work in one of the most important parts of the business with a mission\-driven team. We’re a tight knit unit working relentlessly to drive growth. * You’ll deliver real, tangible value that grows Anima’s impact. Your north star metric is expansion ARR closed. Everything you do ladders up to growing revenue from the existing customer base. * You’ll own expansion revenue across a defined book of GP practices — identifying, qualifying and closing upsell and cross\-sell across all Anima product lines. * You'll run the full sales cycle within your accounts, from identifying pain points and building champion relationships through to commercial framing, negotiation and close. * You’ll learn at an exponential rate. You’ll manage complex deal cycles involving multiple stakeholders and competitive displacement of incumbents.

Regional Recruiter

Cera

**Position:** Regional Recruiter **Contract type:** Full Time, Permanent, remote flexibility (South Wales) **About Cera:** Cera’s vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference. We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care. **The role:** As one of our Regional Recruiters you’ll be the first point of contact to our candidates that are interested in working with us as one of our Professional Carers. You’ll be responsible for ensuring that the experience for our candidates is first class, and that they are suitable and match the requirements of the role. **You’ll be responsible for:** Engagement of inbound applicants ⦁ Ensuring that candidates are communicated with swiftly, meeting our goal of first contact within 30 minutes of application ⦁ Communicating Cera proposition to prospective candidates in an accurate and positive light ⦁ Collect any required information from the candidate to support the recruitment process ⦁ Ensure each candidate has the necessary information and knowledge to make an informed choice on joining Cera Care ⦁ Objectively assess candidate suitability to work for Cera and make conditional job offers to selected candidates ⦁ Generate referrals from candidates ⦁ Follow up on successful candidates, ensuring right to work checks are complete and a smooth handover to the compliance team ⦁ Escalate issues and blockages to Regional Team Manager in a timely fashion ⦁ Liaise with branches to clarify specific needs Engagement with other potential candidates ⦁ Review Talent Bank candidates to identify potential candidates ⦁ Use and maximise direct sourcing channels when there is a requirement to generate more candidates Systems and documentation ⦁ Management of the recruiter dashboard by ensuring all recruitment activity is updated in real time ⦁ Use the ATS to record and time stamp all communication with candidates and ensure they are moved to the relevant status in real time **What we offer** ⦁ We offer flexible working hours and remote working arrangements ⦁ Training and development for your role and future career development ⦁ Discretionary bonus ⦁ Lifeworks discount platform and Employee Assistance Programme ⦁ Mobile phone and other required tech equipment ⦁ Service awards ⦁ Recognition awards ⦁ Company pension scheme ⦁ 25 days holiday with bank holidays on top ⦁ Employee Assistance Programme Cera is growing fast. We’re at a pivotal point in our growth. Our app proactively tracks and monitors the health of our customers, enabling families and medical professionals to have visibility of changes in health and well being status. Using AI to predict potential health concerns, we’re able to help our customers avoid unnecessary hospital visits, whilst protecting vital NHS resources. As our business grows, so does our team, and the People team is at the heart of bringing in the best candidates for Cera \- those who have the technical skills, and who embody our culture. You'll be Cera’s ambassador, talking to people about how we're passionate about building a great team of individuals motivated to work together to achieve our vision “To revolutionise care for the better, for our users and society”. You care deeply about the experience of your candidates, and you’ll pay attention to all the details that make their journey through the hiring process the best it can be from start to finish. **Life at Cera** We’re committed to creating an inclusive workforce. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from. Where you value yourself and feel proud of who you are. Where individuality is a source of confidence, because difference makes the world a better place. Our team is made up of academics, innovators, start\-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best\-in\-class carers, empowered by technology. You have the opportunity to join a purpose\-driven company at the tipping point of transformation. You’ll play a key part in the evolution of Cera and make a real impact, now and in the future.

Head of Clinical Trial Operations

Oviva

**Job Description** At Oviva, we’re on a mission to make sustainable, personalized, clinically effective care accessible to everyone as we build Europe’s leading AI\-powered chronic care platform. Our digital programmes help people manage weight\-related illnesses by focusing on what matters most: improving health, building confidence, and enhancing quality of life. To date, we have supported over one million people across the UK, Switzerland, and Germany. Our mission is powered by a dedicated team operating across four countries, including our hub in Poland. Every conversation, coaching session, and line of code brings us closer to a healthier future. Our journey is accelerating: In 2026, we secured €200 million in Series D funding led by Kinnevik and a group of leading global investors. This investment fuels our next phase of growth, allowing us to scale our AI\-enabled chronic care platform across Europe and expand our support to even more people living with chronic conditions. Join us, and be part of the team making that future possible! **The Role** As the Head of Clinical Trial Operations, you own the operational delivery engine for clinical trials at Oviva. This is a vital "builder" role designed for an execution\-focused leader who creates operational clarity, structures processes, and actively drives delivery as we scale. You are directly responsible for ensuring that all trials \- whether virtual, physical, or hybrid \- meet their critical launch and completion targets. By personally building and executing the infrastructure required for tech\-enabled, data\-driven trial delivery, you directly contribute to Oviva's mission of remaining Europe’s leader in digital health. **Job requirements** * A relevant qualification and 8 years of related clinical operations experience, or an advanced degree with 5\-6 years of experience. * Significant experience within a sponsor or hybrid sponsor/CRO environment. * Proven track record of leading clinical studies, ideally across Germany, Switzerland, and/or the United Kingdom. * Demonstrated knowledge and hands\-on application of ICH\-GCP, ISO 14155, EU MDR, DiGA requirements, and relevant national regulatory frameworks. * Proven experience of people management and leading a team. * Fluency in English is required. German fluency is a strong advantage for navigating the German healthcare landscape. * A genuinely hands\-on approach: comfortable dropping into study\-level work when the situation demands it, energized by ambiguity, and focused on proactive problem\-solving. **Job responsibilities** * Active Trial Delivery \& Direct Execution: Drive day\-to\-day study execution across active portfolios, stepping in directly to manage timelines and ensure patient enrollment targets are met across virtual, site\-based, and hybrid delivery models. * Tactical Vendor \& Partner Management: Direct external vendors and research organizations with a hands\-on approach, reviewing specific line items, participating in performance reviews, and negotiating directly when vendors miss timelines or budgets. * Direct Bottleneck Resolution \& Team Co\-Piloting: Actively coach and work alongside your team of 3 Clinical Trial Managers, rolling up your sleeves to map out solutions and execute recovery plans when recruitment or site activations lag. * Building \& Deploying Practical Infrastructure: Personally design, build, and roll out standardized operational toolkits, checklists, and frameworks for trial management to reduce trial setup times and eliminate reliance on informal knowledge. * Portfolio Tracking \& Data Maintenance: Maintain real\-time visibility into study metrics, budgets, and compliance, tracking study burn\-rates and operational risks to provide data\-driven action plans to senior leadership. **Job benefits** * A mission\-driven environment focused on making a real\-world impact. * High\-growth opportunities with a clear path to broader strategic leadership. * A flexible remote/hybrid work culture across the UK, Germany, Switzerland and Poland. * Annual learning \& development budget. * Home working allowance and flexible working hours. * Competitive compensation, benefits, and inclusive policies (enhanced leave, etc.) Having a culture that people want to work in, is very important to us. We do this by keeping our values at the forefront of everything we do: We put the patient first. We empower our teams. We make it happen Oviva is passionate about creating an inclusive culture that celebrates diverse voices and perspectives. We are proud to be a Disability Confident Employer and welcome applicants from all backgrounds and identities. Ready to help shape the future of digital healthcare? Apply today.

Clinical Education & Market Development Manager (M.D.) - Mexico

AMBOSS

**Overview** As a Clinical Education \& Market Development Manager for México, you will play a pivotal role in transforming medical learning and clinical practice for medical students and doctors in Latin America and México. As a member of our Latin American team, you'll leverage your medical expertise to help us bring the next\-generation resource to medical students and physicians. In this role, you’ll use your medical background and regional knowledge to build meaningful connections, develop creative growth strategies, and bring high\-quality medical learning resources to future and current physicians. You’ll work closely with our Latin American team, including marketing, product, and institutional sales experts, to grow our presence, strengthen partnerships, and support initiatives that make a real difference for medical professionals in your region. **What You'll Do** * Shape Local Strategies: Work with the team to design and implement marketing and outreach plans tailored to your markets. * Grow Our Community: Develop and lead strategies to reach new medical students, doctors, and institutions, helping them discover and benefit from our platform. * Build Partnerships: Connect with medical associations, universities, and student organizations to create collaborations that expand access and awareness. * Lead key Campaigns: Help plan and run regional campaigns, roadshows, events, and webinars that engage and inspire the medical community. * Measure Impact: Track progress and share insights to improve future strategies and celebrate successes. **Qualifications** * You must be a licensed medical doctor (physician) in Latin America; * You must be a native Spanish speaker and fluency in English (C1/C2\); * In\-depth understanding of the Mexican medical education system, especially ENARM **You Bring** * Effective communication skills in ES and EN \- both internally and externally, coupled with strong presentation abilities * Results\-oriented \- make changes based on qualitative feedback from key opinion leaders and quantitative KPIs * Creativity and innovative thinking \- approaching projects from a unique perspective to come up with fresh, original ideas. * Exceptional writing abilities \- crafting compelling copy that captivates audiences, with a mastery of grammar, punctuation, and sentence structure **You'll Love This Role, If You Have** * An Entrepreneurial mindset, thriving in dynamic environments and driving success initiatives. * Commitment to honesty and authenticity, fostering transparency and trust. * Insatiable curiosity, continuously seeking to expand knowledge and understanding. * Unwavering enthusiasm and determination to overcome challenges and achieve ambitious goals **About AMBOSS** We believe that diversity is a powerful driver of innovation and progress. That’s why we are committed to fostering an inclusive, respectful, and supportive environment where everyone—regardless of gender, age, ethnic or cultural background, religion, disability, sexual orientation, gender identity—is valued and given equal opportunity to thrive. We warmly welcome people of all backgrounds to help us fulfil our mission: **Empowering all medical professionals to provide the best possible care!** Even if you don’t meet every single point in the job description, we still encourage you to apply. We’d love to hear from you!

Senior QA & L&D Customer Service Manager

HeliosX Group

HeliosX is hiring its first Senior Quality \& Enablement Manager. This role is a high\-ownership role, sitting at the intersection of Learning \& Development and Quality Assurance within Customer Care. You'll inherit foundational frameworks in both L\&D and QA, to transform them into best\-in\-class, scalable systems, directly raising the bar on agent performance, customer experience \& compliance across a fast\-scaling, regulated HealthTech environment. You'll operate as a credible hands\-on leader: equally comfortable setting strategy and executing it. Partnering with CS Leadership, Team Leaders, Operations, Clinical teams and Vendor Management, you'll ensure quality and learning are consistently embedded across in\-house and BPO delivery channels. This is an individual contributor role to start, with a clear trajectory toward building and leading a team. **What you’ll be doing:** **L\&D Ownership** * Take ownership of the existing L\&D framework and evolve it into a scalable learning infrastructure * Define clear pathways from new hire onboarding through to continuous development and role progression * Establish training standards, governance \& documentation practices that hold across internal teams and BPO partners * Design and deliver onboarding programmes, change training, policy updates \& performance improvement initiatives that are practical, engaging \& fit for a regulated healthcare context * Own the L\&D roadmap, keeping it aligned to business priorities, regulatory requirements \& QA findings **Quality Assurance Ownership** * Take ownership of the existing QA framework and lead a structured review, redefining methodology, scoring rubrics, calibration processes \& governance from first principles * Ensure the QA framework reflects the standards of a regulated HealthTech environment: compliance, clinical safety, and customer experience all embedded * Run calibration sessions across internal teams and BPO partners * Own QA reporting: translating data into clear, actionable recommendations for CS Leadership * Drive QA as a performance lever, not a compliance exercise **Performance \& Continuous Improvement** * Build a closed feedback loop between QA findings and training design * Track and report on key metrics: QA scores, CSAT, resolution rate, training completion, and SLA adherence * Proactively identify capability gaps and design interventions before they become performance problems * Leverage AI across workflows wherever it can meaningfully elevate the CS organisation **What you'll bring to the role:** * 5\+ years across L\&D and/or QA within a Customer Service or operational environment, with genuine depth in both disciplines, not just exposure * Proven experience designing QA frameworks from scratch or significantly overhauling existing ones, including methodology, calibration, and performance reporting * Strong instructional design and facilitation skills, with the ability to build training that lands across diverse audiences. * Analytical: Able to interpret quality \& performance data and turn it into clear recommendations, not just reporting * Experience operating across in\-house and BPO/outsourced delivery models * Background in a regulated environment: HealthTech, healthcare, fintech, or similar * International or global scope experience * The ability to influence and drive change without formal authority across a complex, cross\-functional stakeholder environment

Customer Support Engineer - UK

Heidi

**Who is Heidi?** Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge? **About Your Role** As a **Support Engineer at Heidi Health** , you’ll apply deep technical expertise to diagnose, resolve, and prevent complex issues in our AI\-powered healthcare product. Your work directly impacts product reliability, customer trust, and Heidi’s ability to scale safely in high\-stakes clinical environments. By owning technical issues end\-to\-end and partnering closely with engineering and product teams, you’ll play a critical role in supporting clinicians, improving patient care, and contributing to the long\-term success of our company. **What You’ll Do** * Act as a direct point of contact for customers on complex or technical issues via chat, email, and phone, particularly for escalated or high\-impact cases. * Become a product expert, developing a deep understanding of how Heidi works and how customers use it in real\-world clinical contexts. * Provide exceptional technical support by clearly understanding customer needs, communicating effectively, and resolving issues accurately and efficiently. * Perform in\-depth analysis and debugging of complex technical issues, applying sound judgment and care in high\-trust healthcare environments. * Own customer issues from initial contact through to resolution, ensuring timely, accurate responses within agreed service levels. * Collaborate closely with engineering and product teams to understand, reproduce, and resolve complex technical problems \- ensuring escalations are clearly documented well\-scoped, and aligned with customer impact. * Monitor server health, system status, and bug reports, taking immediate action to mitigate impact, escalate critical issues, and prevent recurring problems. * Proactively identify systemic or recurring issues and contribute to improvements across tooling, processes, and systems that increase product reliability, support efficiency, and the team’s ability to scale, including helping identify and address recurring issues. **Who You Are** * 2\+ years’ experience in a support engineer role. * A proactive individual who thrives in a fast\-paced startup environment and enjoys collaborating with an international team dedicated to building impactful AI experiences. * Strong problem\-solving skills with the ability to think critically and learn on the fly. * Strong customer focus \- you excel at and genuinely enjoy helping customers. * Excellent communication skills, including the ability to question, clarify, empathise, use appropriate tone and the ability to explain technical concepts to non\-technical users in a clear, empathetic manner. * Understanding of web development, with some experience using Python, React, Node, FastAPI, and MongoDB. **What do we believe in?** Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership. * Live Forever \- Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. * Practice Ownership \- Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. * Small Cuts Heal Faster \- Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. * Make others better \- Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering. **Why join Heidi Health?** * Real product momentum. We're not trying to generate interest, we're channeling it. * Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. * Unmatched impact. Play a pivotal role at a critical growth moment \- working on a product that delivers tangible, real\-world value to clinicians and patients every day. * Work alongside world\-class talent. Join a team of operators and builders who've scaled unicorns. * Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend. * Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. * Fertility support. £7,000 one\-off payment, eligibility applies. * Learning \& development. £700 per year for courses, books, memberships, conferences and more. * Home office budget. £500 one\-off to set up a workspace you actually want to work in. * Recharge days after major milestones and busy periods so you can reset and come back strong. * Work from anywhere for up to 4 weeks per year, wherever the world takes you. * Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. * Flexibility that works. A hybrid environment, with 3 days in the office. **Heidi’s commitment to Diversity, Equity and Inclusion** Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.

Launcher Associate - International Expansion

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * 130% YoY revenue growth and a 90% reduction in cash burn \- culminating in our $1\.15bn acquisition by Hims \& Hers in 2026, giving us the platform to take long\-term care global * Supported over 350k patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **Why this role exists** International expansion has been the growth engine behind many of the defining consumer technology companies of our time \- Uber, Airbnb, Doordash, Revolut. Our ambition is to be the next version of this in digital health: the world’s leading international consumer health platform. Following our acquisition by Hims \& Hers, international expansion is the top priority for Eucalyptus. We’re building the international arm of the leading consumer health platform globally and we’re growing the team responsible for making that happen. Our international expansion team owns everything from evaluating whether we should enter a market, to launching and scaling within it. We move fast, operate with high autonomy, and hold ourselves accountable to outcomes. **We See Our International Expansion Work In Three Phases** * Select new markets: Evaluate new markets, build the business case, make the go/no\-go call * Launch new markets: Own a market from post\-due\-diligence to first patient iii. Scale launched markets: Win in launched markets by placing data\-driven bets and owning the P\&L Depending on where you join and where the business needs you, you'll own one of these phases. As we grow, you will move across all three. **What You’ll Be Doing (why this role is interesting)** **If you're working on selecting new markets:** You are the person we drop into a country and trust to come back with an answer. That means owning the full due diligence process: competitive landscape, regulatory environment, commercial sizing, pharmacy infrastructure, and pharma partnership opportunities. You'll meet with the people who know the market: potential pharmacy partners, pharma companies, advisors, industry experts and you'll synthesise everything into an investment thesis that gives leadership what they need to go/no\-go decision. **If you're working on launching a new market:** You are the end\-to\-end owner of a market launch \- from the first local hire to the first patient acquired. You'll navigate systems, tools, and regulatory environments that nobody has mapped for you yet. You'll build the local team, sign the first pharmacy partner, and keep every workstream moving through rigorous project management and execute every workstream to a world\-class standard. **If you're working on scaling a launched market:** You own the P\&L. You run experiments to improve the funnel, make data\-driven bets, and build the systems that let your team do the same. You'll hire and develop local talent, hold them accountable to OKRs, and identify the next opportunity to win in that market. **Skills And Experience** **About You (Who We’re Looking For)** * You have at least 2\+ years experience working in a high pressure environment such as law, consulting (MBB preferred) or investment banking or 3\+ years working as an operator, preferably in a recent high\-growth startup. Experience across both ares is highly valued. We are open to considering candidates with other experiences, however we operate at the intensity of these types of organisations and are uncompromising on our expectations * Commercial modelling: You can build a commercial model from scratch, make your assumptions explicit, and defend them * Business understanding \& due diligence: You quickly grasp what makes a market successful for Eucalyptus, what the unit economics depend on, and how different markets compare. You use that understanding to frame your research and produce a clear, structured point of view on a go/no go decision. * Due diligence: You can research a new market independently and produce a clear, structured answer * Negotiation: You've had real commercial conversations with partners, suppliers, pharma companies and moved them forward * Project management: You've run complex cross\-functional workstreams with real accountability * Communication: You write tight investment theses and clear slide decks * Founder mindset: You operate like a founder and enjoy the hustle of getting things done. You are an example of resilience and ownership \- when something breaks you fix it, you don’t wait for others. * Data \& SQL (Nice to have): You're comfortable getting your own answers from data \- writing SQL queries, building dashboards, and stress\-testing your own assumptions without waiting for an analyst to do it for you. **Behaviours \& Attitudes** * You act like an owner and lead with humility * You're resilient and adaptable * You move fast * You think from first principles **Who You'll Be Working With** This role reports to Alejandro Ugarte Limer, Head of International Expansion, and you'll work day\-to\-day with: * Deniz Ekmekci (Chief of Staff, VP International) * Owi Weerawardena (Interim GM, Canada) * Benjamin Emmanuel (Launcher \- International Expansion) * Jordan McTeare (Head of International Growth \& Performance) * Ryan Nolan (VP, International Expansion) The international expansion team is small, high\-ownership, and fast moving. The people on it are some of the best operators in the business. **Why join Eucalyptus?** Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well\-being, fertility, and skincare. **Here’s What Makes Joining Euc Unique** * What’s next \- Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. * Build something world\-changing \- We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast\-paced, and deeply rewarding. iii. **Make real impact** \- You will deliver work that directly shapes patient outcomes and scales evidence\-based care across markets. * Accelerate your growth \- You will have high ownership, continuous feedback, and dedicated development support. * Join a motivated team \- You will collaborate with talented peers to solve complex clinical and operational problems at scale. **What’s Ahead In The UK** * Be an owner – Your own stake in the business with our employee options program * Invest in your growth – Annual development budget plus 3 days of professional development leave iii. Support your well\-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you * Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year * Join a connected team – A vibrant office culture with regular socials, clubs, after\-school sport, and seasonal events *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Clinical Template Officer

Heidi

**Who Are We** Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge? **The role** As a **Clinical Template Officer** , you sit within the Medical Knowledge Team, working closely with regional Customer Success to shape how clinicians experience Heidi. You will review real clinical documentation, interpret how different clinicians structure their notes, and translate that into high\-quality, customisable templates that work seamlessly within Heidi. You will be involved in the onboarding process by partnering with Customer Success and Go\-To\-Market teams to build templates that give new users immediate value from day one. Beyond onboarding, you'll engage directly with existing users to refine their templates — identifying friction, improving outputs, and ensuring the product continues to meet their clinical needs. You will also drive template masterclasses and educational initiatives to help users become self\-sufficient and unlock Heidi's full potential. You will triage and respond to user inquiries with clinical understanding and product knowledge, resolving issues quickly and building trust with the clinicians who rely on Heidi daily. It's a perfect role for an early\-career clinician who is sharp, organised, and eager to apply their clinical training in a fast\-moving health\-tech environment where their expertise directly shapes the product. **What You’ll Do** * Use your clinical knowledge to review clinical document examples provided by our users and transform them into customisable, high\-quality note and document templates that are compatible with Heidi. * Collaborate with Heidi’s Customer Success, Go\-To\-Market \& Medical Knowledge teams to understand new user’s clinical requirements and develop new templates during customer onboarding. * Participate in template training and education initiatives for Heidi’s users. * Develop a deep understanding of Heidi and how our clients use the product in their clinical practice and workflows. * Engage with current Heidi users directly to optimise \& enhance their existing templates and help them to achieve their desired outputs. * Provide exceptional customer support to our users by promptly triaging and responding to inquiries to resolve their issues and queries. * Learn to use a wide variety of AI and software tools to help you work more efficiently. **What We Will Look For** * Early career medical, nursing, allied, mental health, veterinary, or dental professionals who are keen to start a career in healthtech with a focus on AI and content. Non\-clinicians will not be considered for this role. * A quick learner who can learn the ropes of Heidi's product, and is able to work autonomously with high levels of accountability. * Organised individuals who manage their time effectively. * Highly motivated with strong written and verbal communication skills. * Genuine excitement about Heidi's mission to transform clinical care and the potential of AI in healthcare. * Prior experience with software tools like Notion, Loom, ChatGPT, Claude and Intercom is advantageous, but not required. * Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. **What do we believe in?** Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership. * Live Forever \- Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. * Practice Ownership \- Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. * Small Cuts Heal Faster \- Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. * Make others better \- Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering. **Why you should join Heidi** * Real product momentum. We’re not trying to generate interest, we’re channeling it. This is a rare chance to create a global impact as you immerse yourself in Australia’s fastest growing start\-up. * Unmatched impact. Play a pivotal role at a critical growth moment \- all while working on a product that delivers tangible value to clinicians and patients every day. * Work alongside world\-class talent. Join a team of operators and builders who’ve scaled unicorns. * Global reach. Help shape our international expansion as we bring Heidi to key international markets. * Growth and balance. Enjoy a personal development budget, dedicated wellness days, and your birthday off to recharge. **Heidi's commitment to Diversity, Equity, and Inclusion** Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all. Help us reimagine primary care and change the face of healthcare in Australia and then around the world.

Product Manager, Apps

Heidi

**Howdy, We’re Heidi 👋** “The AI startup growing faster than Canva” That’s what the Financial Review called us. In 18 months, we supported over 73 million patient visits and become one of the fastest\-growing companies in the world. We pivoted from broad healthcare AI to building Earth’s finest AI Care Partner. Today, we support over 2 million patient sessions weekly across 116 countries and over 110 languages. Hundreds of thousands of clinicians use Heidi to complete documentation. Our mission is simple: strengthen the human connection at the heart of healthcare. We’ve found product\-market fit with individual clinicians through our freemium medical scribe, transforming unstructured clinical visits into structured text artefacts. Clinicians and organizations quite like it. Now, we embark upon consuming more than just documentation. Every new job a clinician delegates to Heidi makes patients feel more attended to, cleans up health system logjams, and lets clinicians be clinicians again. That’s where you come in. **The role** We’re looking for a Product Manager who obsesses over the surfaces clinicians touch hundreds of times per day. Someone who believes consumer\-grade craft belongs in B2B software. You will own Heidi’s client platforms (iOS, Android, and desktop) that over 200,000 clinicians use daily. Every interaction, every millisecond of latency, every pixel matters when clinicians are mid\-consultation with patients. You will partner closely with engineering, design, and platform teams to continuously raise the bar on quality and reliability across every surface. This role will be based in either our Sydney or Melbourne office. We don’t care about logos; the traditional insignia of competence. We’ll evaluate senior well\-credentialed candidates and young, hungry hopefuls alike. **What You’ll Do** * Own product strategy and roadmap for Heidi’s client platforms (iOS, Android, Desktop), setting clear goals and being held accountable to achieving them * Obsess over performance; every frame drop, every loading spinner, every crash is personal to you * Navigate platform constraints and opportunities across iOS, Android, and Electron, knowing when to build native vs cross\-platform * Own mobile monetisation strategy including App Store T\&Cs, onboarding optimisation, and payment pathways * Think native\-first: leverage iOS/Android platform capabilities (Bluetooth, native calling, camera, clipboard) for clinician workflows * Ship meaningful improvements by working closely with engineering and design, understanding that small changes affect millions of sessions weekly * Partner with hardware teams on design\-engineering tradeoffs when software meets device (wearables, ambient surfaces) * Sweat the details that separate good software from beloved software; microinteractions most PMs wouldn’t notice * Maintain high standards for issue\-tracking hygiene, design system consistency, and team shipping practices * Build strong relationships with Apple, Google, and platform teams to stay ahead of OS changes **If we’d worked together the last 6 weeks, you’d have:** * Fixed a customer\-reported crash and had them re\-engage with the app within the week * Run a beta with 3\-4 customer testers, gathered real feedback on IA/UX, and iterated based on what you learned * Identified a platform\-specific problem (iOS tracking gap, Android performance regression) and created a clear remediation path * Started a project on your own initiative to improve mobile monetisation discovery * Submitted a code fix yourself when you got frustrated waiting (Swift tweak, Android feedback merged) **What You’ll Need** * BA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or related) * 4\+ years shipping consumer products across mobile and desktop, though we care more about what you’ve built than time served * A romantic streak about software and a belief that great design transforms someone’s day * Deep platform fluency with opinions about when to diverge vs converge across iOS and Android * Performance obsession; you’ve profiled apps, optimised render loops, and know what causes jank * Consumer product craft in B2B contexts where you refused to compromise on polish * You build with AI tools (Cursor, Claude Code, whatever ships faster) and can show what you’ve made with them * Fluency with core LLM concepts and systems (prompting, fine\-tuning, embeddings, retrieval, evaluation) and the judgment to translate these into reliable, user\-facing products * You default to building over requesting * Strong opinions, weakly held; you’ll shift the room when you’re right * Data fluency with diagnostic teeth; you can read Amplitude dashboards and diagnose platform\-specific problems **If you answer ‘NO’ to these questions, this may not be the job for you:** * Are you an execution powerhouse? * Have you shipped something this week? * Are you good at games? * Did you have a weird teenage hobby? * Are you able to execute without a legion of data analysts, product marketers, and research coordinators at your beck and call? * Does the prospect of making health systems a lot nicer make you feel fuzzy inside? **Why Heidi?** Our health systems hurt everybody. Systems are log\-jammed, clinicians' lives degrade in quality, and patients churn through the meat\-grinder. This is neither a special nor interesting insight. However, it means we're solving a real problem. Hundreds of thousands of clinicians use Heidi. Every clinician using Heidi gets hours back in their day. This is the starting point to build the product of your dreams: immense distribution, and a world of potential. You'll join a team that doesn't celebrate fundraise milestones, imaginary valuations, and glossy PR. We live and breathe the pain of modern health systems, and won't rest until we've exacted the change we'd like to see. We're medicos, engineers, and designers who've felt (on every side of the equation) what non\-care feels like \- the moral and practical toll as a provider or receiver. The bad news is it's not an easy job \- you will tear your hair out more than once. Modern technology company concepts don't transpose into healthcare easily. The lows are really low. The good news is you will trust and admire everybody you work with, and rest easy knowing you're doing THE defining work of your career. The highs are blindingly high. **Heidi will take care of you** . We offer a $1,000 annual learning and development budget, a $150/month health and wellness allowance, a $500 home office budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to $10,000, four weeks of work from anywhere per year, and serious equity. True A\-players progress extremely fast here. The nature of the scale\-up game is demanding, but we don't track hours or micromanage \- you're trusted to perform. We value mental health and adapt to your schedule. We operate on outcomes \> inputs, not process theatre. We all take the bins out, metaphorically and literally.

Data Health Analyst

Doctify

We’re Doctify Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence. Founded in 2015 and backed by $30m\+ in funding, Doctify operates across 7 countries. We are uniting the global healthcare community, one trusted connection at a time. We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission. **About The Role** We’re looking for a technically strong Data Analyst to help build and maintain a world\-class database that powers Doctify’s growth. This is a hands\-on, technical role. Industry experience is not required, so recent graduates are welcome to apply, but we’re looking for someone with genuine technical depth who can work independently, bring their own ideas for automation, and raise the standard of the data we hold. You’ll be responsible for * Processing and formatting data into the Doctify database, creating a clean, efficient and actionable store of data. * Designing and building new methods to automate profile enrichment at scale. * Working with third\-party data suppliers to source, evaluate and improve our data. * Rigorously checking the data we hold and acquire for inaccuracies and duplicates, ensuring records are complete, accurate, and genuinely helpful to patients. * Defining and monitoring data\-quality standards, and proactively flagging issues before they reach the sales, marketing or patient\-facing teams. **About You** You will have \- * Education: A degree in a STEM discipline (e.g. Computer Science, Mathematics, Statistics, Engineering, Physical or Life Sciences). No prior industry experience is required, and recent graduates are encouraged to apply. * Python: Strong working proficiency in Python for data analysis (Pandas), including writing your own scripts. This can be demonstrated through study, personal projects or work. * Excel: Advanced Excel, including lookups (VLOOKUP/XLOOKUP), data manipulation across large datasets, and confidence joining, splitting and reshaping data. * LLMs: Hands\-on experience using LLMs (ChatGPT, Gemini or similar) both through the interface and via API, including practical prompt construction. **What We Offer** At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing. **🌴 Time off, flexibility \& balance** * 28 days annual leave (25 \+ 3 between Christmas and New Year), earning up to 30 days leave with tenure * 2 weeks of remote working annually (within 3\-hour time zone of HQ) * Hybrid working model * Enhanced Parental Leave * Medicash health cash plan **⭐ Setting you up for success** * Competitive, benchmarked compensation * 3\-month immersive onboarding experience * Ongoing learning through expert\-led sessions, leadership insights, and soft\-skill development * Clear internal mobility pathways to accelerate your career **💙 The Uniquely Doctify Experience** * Daily team huddles to connect, share wins and spark ideas * Regional Lunch Clubs \& team socials powered by our Fun Police * Quarterly Doctifier nominated Impact Awards * Employee referral bonus: £700 (or local equivalent) per hire **🌍 Our Commitment to DEIB** Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life. As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive. We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at hiring@doctify.com.

Data Analyst

MANUAL

VOY is a fast growing Healthtech scale\-up, aiming to be the healthcare provider that millions of people trust as their partner to a long and healthy life. Our platform allows users to quickly and safely diagnose possible conditions, get treatment and support them afterwards to live a higher quality life. To do this we are building an all in one healthcare platform which brings together world leading medical expertise and technical excellence. We are looking for a talented Data Analyst to join our growing Data team and help drive smarter, data\-informed decisions across the organisation. The Opportunity This is a high\-impact role where the insights you surface and the dashboards you build directly influence how our teams operate and how well we support our patients. Who you are * You have strong SQL skills and can write queries confidently to extract, transform and analyse data * You're comfortable with data visualisation tools and understand how to design dashboards that are intuitive and actionable * You think carefully about data \-what metrics mean, what the data is actually telling you, and how to communicate it clearly * You're curious and self\-driven, comfortable exploring datasets to uncover insights and answer difficult questions * You're a natural communicator who can translate analytical findings into clear, actionable recommendations * You collaborate well with both technical and non\-technical stakeholders and take ownership end\-to\-end * You're excited about working in a fast\-paced environment and motivated by the idea that your work helps improve patient outcomes at scale What you will do *Translate data into insight* * Conduct ad\-hoc analyses to answer business questions from stakeholders across Operations, Finance, Clinical and Programme teams * Identify trends, patterns and anomalies in operational and clinical data that impact service delivery and patient outcomes * Present findings in clear, compelling ways that drive decision\-making across the organisation *Build and maintain dashboards \& reports* * Design and build dashboards in Looker that track key metrics across the business \- from programme delivery KPIs to financial performance * Develop automated reports that keep stakeholders informed without requiring manual updates * Ensure dashboards are accurate, performant and easy to navigate for end users *Contribute to data quality \& modelling* * Write clear, optimised SQL to query and manipulate data reliably * Collaborate with the Data Engineering team on data modelling, dbt transformations and data governance * Identify and escalate data quality issues and help ensure consistency across systems * Help define and track metrics that matter, ensuring every KPI is well understood and correctly calculated *Partner across teams* * Work closely with stakeholders across Operations, Clinical, Finance and Programme Delivery to understand their data needs * Communicate complex data concepts in a way that's accessible to non\-technical stakeholders * Help drive adoption of data\-driven thinking and self\-serve analytics across the organisation What we need from you * 2\-4 years of experience in a data analyst, business analyst or similar analytics role * Proficiency in SQL \- you can write queries to explore, filter, join and aggregate data reliably * Experience with at least one BI/visualisation tool (Looker, Tableau, Power BI, or similar) * Familiarity with modern data stacks and tools (BigQuery, Snowflake, PostgreSQL, dbt are all helpful) * Strong analytical and problem\-solving skills with an eye for detail * Excellent communication skills \- able to explain complex findings clearly to diverse audiences * This is a hybrid role requiring 3 days per week in the office *Experience you may have* * A degree in a quantitative subject (Statistics, Mathematics, Computer Science, Economics, etc.) * Experience in healthcare, public health or regulated industries * Exposure to Python or R for data analysis and statistical work * Experience working in fast\-growing, high\-impact environments * Familiarity with dbt or other data transformation frameworks ***Please note that this is a hybrid role with a requirement of in office presence, 3 days per week*** Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Trials Manager - Clinical AI Research

Heidi

**Who We Are** Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals \- supporting 73 million patient visits in 116 countries. Today, more than ten million patient visits per month are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. **The Role** Heidi Health is building the operating system for clinical care. Our Clinical AI Research team runs a growing global portfolio of studies \- from internal evaluation and post\-market surveillance through to product pilots, safety simulation work, academic deployment trials, and the early stages of health\-economic and regulatory\-grade evidence generation. As Trials Manager, you will be the operational backbone of that portfolio: owning coordination across sites, regulators, academic partners, and internal teams to keep our trials running on time, on protocol, and audit\-ready. This is a hands\-on, high\-ownership role reporting directly to the Head of Clinical AI Research. It suits someone who is equally comfortable writing a trial management plan, chasing a site ethics submission, and building a Notion dashboard to track enrolment across five countries. **What You’ll Do** * Coordinating day\-to\-day operations across a portfolio of concurrent trials — pilots, safety simulations, academic deployment studies, and post\-market surveillance * Owning trial documentation: protocols, TMFs, informed consent processes, site agreements, and regulatory submissions packages * Liaising with ethics boards, notified bodies, NHS/health system partners, and academic collaborators across multiple geographies * Supporting regulatory submissions for medical devices under UKCA, EU MDR, and FDA frameworks — preparing technical file contributions and clinical evaluation report inputs * Building and maintaining trial tracking systems so the research team and leadership have real\-time visibility of status, risk, and milestones * Onboarding and managing external research sites; training site staff on protocol and data collection procedures * Working with clinical, product, and engineering teams to design study procedures that are operationally feasible and scientifically sound * As the programme matures: supporting health\-economic evaluation work and evidence packages for national recommendation bodies (e.g. NICE, NHS England) **What We’re Looking For** * Proven experience managing clinical trials or research studies end\-to\-end, ideally in medical devices, digital health, or diagnostics * Familiarity with NHS research governance (HRA approval, IRAS, R\&D sign\-off processes) * Exposure to health\-economic studies or NICE evidence review processes * Experience working with academic clinical partners or research networks * Experience preparing or contributing to regulatory submissions or technical documentation * Strong GCP certification (or willingness to certify immediately) * Excellent project management skills \- able to hold multiple workstreams across geographies without dropping detail * Comfort operating in a fast\-moving, ambiguous environment where not every * process is yet defined **Bonus Is You Have** * Experience with AI/software as a medical device (SaMD) or digital therapeutics * Working knowledge of medical device regulatory frameworks — UKCA, EU MDR, and/or FDA — and their implications for clinical investigation design and documentation **What Success Looks Like In The First 12 Months** * All active trials have clean, audit\-ready documentation and a clear status dashboard * No trial milestone slips for operational reasons within your control * At least one regulatory submission package coordinated end\-to\-end * A repeatable site onboarding process that can scale as the portfolio grows **What do we believe in?** Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership. * Live Forever \- Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. * Practice Ownership \- Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. * Small Cuts Heal Faster \- Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. * Make others better \- Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering. **Why you should join Heidi 🚀** * Real product momentum. We’re not trying to generate interest, we’re channeling it. * Equity from day one. When Heidi wins, you win. You’ll share directly in the success you help create. * Unmatched impact. Play a pivotal role in defining and scaling customer success at a critical growth moment \- all while working on a product that delivers tangible value to clinicians and patients every day. * Work alongside world\-class talent. Join a team of operators and builders who’ve scaled unicorns. * Global reach. Help shape our international expansion as we bring Heidi to key international markets. * Growth and balance. Enjoy a personal development budget, dedicated wellness days, one month work from anywhere in the world and your birthday off to recharge. * Flexibility that works. A hybrid environment, with 3 days in the office. **Heidi’s commitment to Diversity, Equity and Inclusion** Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.

Product Designer (Staff / Principal Level)

Anima

I quit medicine because I kept watching patients die needlessly, for avoidable reasons. In almost every case, the science and the clinicians were fine. It was the system around them that failed: the way information moved, the way decisions got routed, and the way fragmented teams and fragmented data turned solvable problems into tragedy. Our mission is human wellbeing, and we're focusing on the breakthrough technology of personalised medicine. Since the beginning, our proprietary insight has always been that the company to create a true active learning data engine with a loss function against human wellbeing would be the one to crack it, becoming one of the most impactful companies in the world as a result. We're now in 1,100\+ clinics, across 4 product lines, serve \>20% of the UK population, and have solved \>5\.7 million patient cases in the past 12 months alone, saving an estimated 8,600 lives. We are cash flow positive, growing fast, and have a tight crew of \~35 people. Multiple trillion\-dollar companies will be built in healthcare over the next two decades, and we intend to be one of them. We have a knights of the round table culture with a flat hierarchy, where we empower builders to have outsized impact on millions of lives, and where we collaboratively converge on the optimal action without dogma or ego. We're all here to serve a greater mission than ourselves. The closest analogy for our culture is probably Firefly (the TV series): a small crew on a ship at the frontier, each person exceptional in a specific way, deeply loyal to each other and the mission, resourceful under constraints, and having a genuinely good time doing something that matters. We're carefully curated, lean, and wholeheartedly in. If you want your skills to be at the highest possible stakes, you belong at Anima. Your work here will save lives. * Shun Please note this role is only open to those based in the UK. **We’re Looking For Someone Who** * Has 4\+ years experience doing 0\-1 design work at a high\-growth startup. Maybe you were the founding product designer or part of a small team that made a tangible impact. * Is obsessed with design and truly loves the craft. You’ve cultivated a meticulous eye for aesthetics and care deeply about every detail. * Has experience in frontend development. That may be working with Cursor or Claude Code to ship contributions to production. * Is both intellectually rigorous and highly empathic. You’re often able to intuit a user’s situation, motivation, and desired outcome, even with minimal research, and translate these into optimal interactions and interfaces. * Is a self\-starter who values ownership. You’re comfortable prioritising and working iteratively; guided by user feedback, data, and company goals, without hand\-holding. * Is a competent product manager and isn’t afraid of code. Maybe you came to design from product management or engineering. * Is a clear and compelling communicator. When sharing work with your team or customers, you make an impact and inspire others to listen; even when there’s pushback. * Is a team\-player who thrives when working with others. * Is driven and wants to play their part in redesigning healthcare. **What To Expect In The Role** * A design\-first culture * High autonomy and ownership. You’ll lead the design for multiple new opportunities, end\-to\-end. * Intellectually challenging projects that will save lives. For example, how might we make it faster for our clinical users to send appointment invites to patients? This path can be traversed by clinical users hundreds of times a day, ensuring people like you and me get the care they need. * Close connection with our customers. You’ll work closely with the Anima Champions community; our most fanatical and vocal customers. You’ll join customer calls and visit GP practices to develop a deep understanding of their problems, wants, and needs. * The chance to work with exceptional product builders who deeply respect design. Like Skupie, who put the first self\-driving semis on Canadian roads. Or Souradip, a doctor with a PhD who’s won awards for his technical achievements. Both are lead engineers at Anima. * Influence over our strategy. You’ll shape our roadmap and ensure that we prioritise and build products that lead to the highest total network value deltas. We don’t have Product Managers (and we may never), so both thinking and execution will be required. * A chance to build the design machine for the future. You’ll help formalise our design standards and scale our design tools so we keep shipping features that result in a high retention delta.

Head of Privacy

HeliosX Group

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is a step\-change year. Our ambition is to reach £1\.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world\-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** **About The Role** HeliosX is seeking a Head of Privacy to own and lead global privacy and data protection across the organisation. Reporting to the General Counsel, this role will set and drive the company’s privacy strategy, embed privacy\-by\-design across products and operations, and enable compliant, scalable use of data (including health data) to support innovation, international expansion and responsible commercialisation.This is a high\-impact, senior legal role with significant autonomy and visibility. The role focuses on legal privacy and regulatory strategy and risk. Day\-to\-day information security operations and non\-legal compliance execution sit with the relevant functional owners, with strong partnership and governance across these teams. Privacy and data protection are central to HeliosX’s growth, product strategy and regulatory credibility. This role is critical in enabling the business to scale internationally, innovate responsibly and manage regulatory, reputational and enforcement risk in a highly scrutinised environment. **What You'll Be Doing** * Own and lead the organisation’s global privacy and data protection strategy, including the use of special category (health) data. * Act as the final internal decision\-maker on privacy and data protection matters within agreed risk appetite, providing clear, pragmatic direction to the business and the Head of Legal. * Partner with and advise the Head of Legal on cross\-functional and board\-level risk trade\-offs where privacy intersects with broader legal, regulatory or commercial considerations. * Design, implement and continuously improve scalable privacy governance, including oversight of: + data mapping / RoPA + DPIAs and privacy risk assessments + internal privacy policies and standards + training and awareness programmes + Building and scaling datasets as a commercial asset + privacy incident escalation and reporting * Establish privacy KPIs and reporting for senior leadership. * Lead engagement with data protection authorities and regulators, including managing responses to inquiries, data incidents, investigations, audits and formal correspondence, working with external counsel where appropriate. * Monitor and advise on privacy regulatory developments across relevant jurisdictions (including UK, EU, US and other international markets) and incorporate the impact of further expansion on the global privacy program and data strategy. * Partner closely with product, engineering and data teams to embed privacy\-by\-design into product development, experimentation, analytics and growth initiatives. * Lead on privacy and data protection aspects of AI and automated decision\-making, including DPIAs, lawful basis, transparency, data minimisation, governance and human oversight. * Support responsible data use and data commercialisation initiatives in a way that balances innovation with regulatory and ethical considerations. * Own privacy readiness for international expansion, including market\-entry assessments, localisation considerations and cross\-border data transfer strategies. * Draft, review and negotiate data\-related agreements, including DPAs, joint controller arrangements and data\-sharing agreements. * Lead privacy input into partner and vendor assessments. * Build and lead a small but growing privacy function (legal and/or privacy professionals), setting priorities, mentoring team members and establishing effective operating rhythms. **Experience** **Who you are:** * Qualified lawyer (UK / EU preferred). * 8\+ years PQE (or equivalent experience) with deep, hands\-on privacy expertise in\-house and/or in leading private practice. * Proven experience owning privacy strategy and decision\-making in a regulated, high\-growth and data\-intensive environment. * Expert knowledge of UK GDPR and EU GDPR, including advising on the use of special category data. Experience with other regimes (e.g. the Americas or APAC) is advantageous. * Demonstrable experience influencing and advising senior stakeholders across product, engineering, data, commercial and clinical teams. * Deep understanding of privacy risks and controls in modern digital products and advanced analytics in a direct to consumer business. * Excellent drafting, negotiation and communication skills, with the ability to translate complex privacy issues into clear and actionable guidance. * Experience working in or advising a healthtech, digital health or consumer healthcare business or any other sector handling special category data would be preferred. * Experience building or scaling a privacy function within a fast\-paced, high\-growth organisation. * Exposure to privacy considerations in international market expansion, including outside the UK/EU. * Familiarity with data ethics frameworks and responsible innovation best practices. **Why work with us?** At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission \- but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all\-star team, here are the other benefits of coming on board: * Generous equity allocations with significant upside potential * 25 Days Holiday (\+ all the usual Bank Holidays) * Private health insurance, along with extra dental and eye care cover * Employee Pension with Smart Pension * Enhanced parental leave * Cycle\-to\-work Scheme * Electric Car Scheme * Free Dermatica and MedExpress products every month, as well as family discounts * Home office allowance * Access to a Headspace subscription, discounted gym memberships, and a learning and development budget

Strategy & Operations Manager

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * 130% YoY revenue growth and a 90% reduction in cash burn \- culminating in our $1\.15bn acquisition by Hims \& Hers in 2026, giving us the platform to take long\-term care global * Supported over 350k patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **About The Role** Building the world’s largest digital healthcare company means lots of exciting challenges. We will be: * Scaling \& improving our existing Weight offering * Launching new exciting product lines and treatments * Creating a world class mobile experience The Strategy \& Operations Manager will work on the most pressing projects in the business, acting as a ‘swiss army knife’ and reporting to the Head of Strategic Initiatives. You will work closely with leaders in our business such as our VP of Operations and Chief Commercial Officerm and complete strategic analysis, collaborate with clinical, operations, product and growth to execute on key initiatives, and be a thought partner to the leaders you work with. No day will be the same; and your career path is yours to forge \- for example, you could transition to leading a product line or function over time. If you’re hungry to make an impact, and excited to one day be a leader in a world\-class business \- this role is for you. What You'll Do You will lead two or more projects at a time. Examples include: **Driving ‘special projects’ in an existing product line** * Scoping and delivering cross\-functional initiatives (e.g., improving efficiency in a patient service team; a new retention initiative) * Identifying and negotiating with a new brand partner (e.g., gym partnership) * Leading commercial analysis and design of new offers within a product line (e.g., discounts, bundling, tiering) * Work closely with our technology teams to define new features to resolve problems or deliver more value to our patients **Drive stakeholders forward** * Contribute to the strategic planning process each Cycle to determine where the business can deliver the most patient \& commercial value * Project manage major projects, ensuring stakeholders understand key requirements, deliver on time, and to a high bar **Acting as a leader’s strategic partner** * Supporting a leader set\-up a new reporting or operating model for key initiatives * Working with analytics to deliver performance insights and make recommendations on changes **About You** **Experience \& Background** * 3\-4\+ years in high\-velocity, high\-ownership environments \- preferably including 2\+ years in consulting/banking and 1\-2 years in an strategy or operations role at a start\-up * Exceptional problem solver with structured thinking \- can break down ambiguous challenges, generate hypotheses, and test them systematically * Hands\-on \- not afraid of ‘rolling up the sleeves’ and getting the nitty gritty done to move projects forward * Strong communication and execution focus \- able to present complex ideas clearly and drive projects forward with incomplete information * Product sensibility \- understanding of how to design things people want, whether through formal product experience or adjacent roles * High agency and comfortable with ambiguity \- takes ownership, finds solutions, and thrives when priorities shift and new challenges emerge **Bonus Points** * Healthcare or regulated industry experience * Experience building propositions or products that drive behaviour change * Previous startup or scale\-up experience **Why This Role Is Exciting** * Build from zero. You’ll shape a new brand and product from the ground up—and see your work in the hands of thousands of patients. * Join the founding team. Play a pivotal role in something with real\-world impact, at the intersection of health, tech, and behaviour change. * Accelerate your growth. This is a chance to learn quickly, stretch your skills, and take on real ownership in a supportive, fast\-moving environment. * Drive real outcomes \- see your strategic work translate into better patient experiences and business results **So, Why Join Eucalyptus?** * Make real impact, fast \- We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else. Helping impact patients lives for the better from the moment you join Euc. * You’ll be supported to accelerate your career \- Regular feedback alongside our bi\-annual performance reviews, a professional development budget \& leave help ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential. * You’ll work with others who are incredibly passionate about what they do \- Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients. * We also offer a range of benefits including + Your own stake in the business with our employee options program + A monthly wellness allowance, for you to spend on whatever wellness means to you + A yearly personal development budget and 3 extra days of leave to continuously up\-skill yourself + 25 days holiday \+ bank holidays with an enhanced parental leave policy + A fun office with regular socials including after school sport, clubs, cycle kick offs and seasonal parties + Your own MacBook and more! * Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here or check us out on Instagram @eucalyptus.health *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Expression of Interest (AU)

Heidi

**Who Are Heidi** Heidi is on a mission to half the time it takes to deliver world class care. We believe that in 2050 every clinician will practice with AI systems that free them from administrative burden and increase the quality and accessibility of care to patients across the world. Today, we have a suite of tools that modernize documentation. Tomorrow, we’ll equip every healthcare org with AI assistants that undo the tediums of clinical \& non clinical work. Our team is a potent mosaic of sage, accomplished leaders \& brilliant polymaths hungry to prove it. We achieve in 6 months what it takes our competitors 4 years to do. We’ve recently secured Series B funding from lead US and UK investors to supercharge the incomprehensible growth we’re seeing. We’re scaling quickly, and we’re looking for *exceptional* people who want to help shape the future of healthcare. **Why Submit an Expression of Interest** If you don’t see a current opening that matches your background or you’re simply excited about what we’re building, we’d love to hear from you. Submitting an Expression of Interest means joining our Heidi Talent Community. It’s a way to introduce yourself and stay connected as we continue to scale. When new opportunities align with your skills and interests, our Talent team will reach out. **Who We’re Looking For** * Are passionate about improving healthcare through technology * Excited to work for a mission\-driven organization * Thrive in fast\-paced environments * Value collaboration, creativity, and ownership * Bring curiosity, empathy, and a growth mindset **What You Can Expect** * Your profile will be reviewed by our Talent team * If there’s a potential fit with current or upcoming roles, we’ll reach out to chat * You’ll remain in our talent community, and we’ll keep you in the loop as Heidi continues to grow. *We encourage you to check back on our* *careers page* *for new openings regularly.* **Note on inclusivity** Heidi celebrates diversity and is committed to creating an inclusive environment for all team members. We encourage people from all backgrounds, identities, and experiences to express interest.

Business Development Manager - EU/US

Skin Analytics

**Want to join a team of passionate people who want to build a future where no one dies from skin cancer?** 👋 **About us** Skin Analytics is an award\-winning, health tech company that deploys world\-leading skin cancer pathways using AI as a medical device, DERM. Following our recent £15M series B funding, regulatory milestones hit, and doubling from 50 to 100 headcount in 2025, we're ready to scale further internationally, making history for AI in healthcare and the future of dermatology. We're proud to epitomise AI for good \- with a Class III CE mark, DERM is the only AI as a medical device approved to make clinical decisions autonomously in the cancer space, as well as being the first company to receive a NICE recommendation for use across the NHS.\* DERM is deployed at more than 28 NHS organisations where we enable patients to gain significantly quicker access to skin cancer diagnosis. If that's not enough, we also collaborate with some of the largest health insurers to reach patients in their own homes. We are a team of passionate people on a mission to build a future where no one dies from skin cancer. **The role** The Business Development Manager \- EU role is responsible for identifying, pursuing, and securing new business opportunities outside of the UK, targeting Private Medical Insurers, (Private) Hospital groups, Dermatology Clinics, and Regulated Retail environments. This role focuses on expanding the company’s presence in Europe and other regions where we have regulatory clearance (excluding the US). This role qualifies for an uncapped commission structure. **Key Responsibilities** * Drive new ARR for an assigned international region by identifying and securing new business, prioritising opportunities that meet international company objectives. * Maintain strategic discipline through focus on ICP’s and high intent prospects, ensuring maximum sales efficiency and effectiveness. * Leading end\-to\-end sales processes from prospecting to contract negotiation to closing. * Own and manage the sales pipeline, ensuring sufficient volume and progress of deal opportunities through to completion. * Own the revenue forecast for your remit as well as the actions required to mitigate deals at risk and accelerate highest value opportunities * Track, analyse and report on sales data and pipeline metrics accurately and timely to identify areas for improvement and take action. * Develop and maintain relationships with the relevant international key opinion leaders * Represent the company at industry events, conferences, and meetings to enhance visibility. * Collaborate with internal teams to ensure seamless onboarding and implementation of new clients, and feed back customer insights patterns to our product and engineering teams. **Requirements** **Qualifications:** * 5\+ years selling into the international healthcare space, ideally a technology / software product. * Good understanding of market access models in different European countries, or of a cluster of European countries with healthcare system similarity. * Proven problem solving, analytical and negotiation skills. * Ability to explain complex ideas simply plus attention to detail. * Ability to translate customer needs and business outcomes in value adding proposals * Ability to design compelling commercials and negotiate on mutual long term value creation with customers. * Good understanding of cultural differences, having worked with clients in multiple different countries. * Ability to pivot quickly on GTM strategy and commercial tactics, and juggle multiple priorities in a fast paced environment (bias for action and growth mindset) ****Benefits**** 💰 Competitive salary **📈** Share options package \- all our employees have ownership in the company 🏥 Private healthcare 💸 Company pension incl. salary sacrifice options 🌴 25 days annual leave \+ 5 day company shutdown in August \+ bank holidays 👪 Enhanced parental leave \- includes adoption \& foster 🐣 Yellownest Salary Sacrifice Nursery Scheme \- save with workplace nursery scheme **🚲** Bike to work scheme 💻 Training budget 🤝 Weekly catch\-ups, monthly meetings to talk about you, your ambitions and work on your development 🎊 Lots of fun social activities! **Our Values** **🌱 Building a Strong Foundation** **🎓 Always Learning** **🏅 Lead from the Front** **💪 Tough and Resilient** **The Real Stuff** Skin Analytics embraces and is committed to diversity and equal opportunities. We are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you need any adjustments during our hiring process, you can indicate that at the next step. **AI usage in our hiring process** If you submit an application to us, you will consent to AI playing a role in your hiring process. No hiring decision is ever made by an algorithm alone. Every AI\-generated summary, screening result, or note is reviewed, verified, and, if necessary, corrected by a member of our recruitment team. Humans make the final call on who moves forward and who receives an offer. You can find more information about how we use AI in our hiring process here.

Customer Success Manager

Heidi

**Who Are Heidi** Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across ANZ, the USA, UK, Canada, and Europe, partnering with major health systems We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge? **The Role** As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care \- helping hospitals, clinics, and clinicians across Germany adopt and love Heidi. You’ll manage the full customer journey for both public and private hospital deployments, ensuring seamless implementation, strong clinician engagement, and measurable impact on patient care. This role is ideal for someone with a medical background (e.g. former doctor, nurse, or allied health professional) who’s excited to drive digital transformation in healthcare. **What You’ll Do** * Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers, ensuring they achieve measurable success and realise value. * Lead onboarding \& training: Lead onboarding of new customers from planning, training through to go\-live, delivering seamless integrations into customer workflows. * Track and improve metrics along customer journey like time\-to\-first\-value and early activation. * Drive strategic adoption: Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians. * Enhance Retention \& Growth: Identify expansion opportunities, mitigate churn risks and work cross\-functionally to deepen product engagement. * Customer advocacy: Build executive\-level relationships and become the voice of the customer internally, advocating for their needs and priorities and showcasing wins. * Continuous engagement: Deliver value at every touchpoint through proactive check\-ins, success planning, and education strategies. Think and act strategically to scale your impact. * Resolve operational blockers: Collaborate with product, engineering, and support teams to ensure a smooth customer experience. * Feedback insights: Gather and share insights to influence product development and feature prioritisation. **What We’re Looking For** * 2\+ years in a customer success role at a SaaS company, with proven ability to own the full lifecycle * Familiarity with Germany’s healthcare ecosystem (both public and private). * Exceptional communication and collaboration skills, with the ability to effortlessly set and manage expectations with customers and cross\-functional teams. * Highly organised and can confidently manage multiple projects and competing priorities, while maintaining attention to detail and quality. * Self\-starter with a bias for action, comfortable navigating fast\-paced and ambiguous environments. Attitude is more important than experience \- if you are hungry, competitive, and motivated, with a knack for problem solving and relationship\-building, we want to hear from you. **What do we believe in?** Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership. * Live Forever \- Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. * Practice Ownership \- Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. * Small Cuts Heal Faster \- Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. * Make others better \- Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering. **Why you will flourish with us 🚀?** * Additional paid day off for your birthday and wellness days * A generous personal development budget of $500 per annum * Learn from some of the best engineers and creatives, joining a diverse team * The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups * If you have an impact quickly, the opportunity to fast track your startup career! \-\- Wer ist Heidi Heidi entwickelt einen **KI\-Versorgungspartner** , der Ärztinnen und Ärzte in jedem Schritt ihrer Arbeit unterstützt, von der Dokumentation bis zur Patientenversorgung. Unser Ziel ist es, die Kapazität des Gesundheitssystems zu **verdoppeln** , ohne dabei die Menschlichkeit in der Versorgung zu verlieren. In nur 18 Monaten hat Heidi über **18 Millionen Stunden** an medizinisches Personal zurückgegeben und mehr als **73 Millionen Patientenkontakte** unterstützt. Heute werden jede Woche über **zwei Millionen Patientenkontakte** in **116 Ländern** und über **110 Sprachen** von Heidi begleitet. Gegründet von Ärztinnen und Ärzten vereint Heidi Mediziner:innen, Ingenieur:innen, Designer:innen, Wissenschaftler:innen, Kreative und Mathematiker:innen – alle mit einem gemeinsamen Ziel: **die menschliche Verbindung im Herzen der Medizin zu stärken.** Mit einer Gesamtfinanzierung von fast **100 Millionen US\-Dollar** expandiert Heidi derzeit in **Australien/Neuseeland, den USA, Großbritannien, Kanada und Europa** , in Zusammenarbeit mit führenden Gesundheitssystemen. Wir bewegen uns schnell, wo es zählt, und bleiben dabei in dem verwurzelt, was sich bewährt hat – um die nächste Ära des Gesundheitswesens zu gestalten. **Bereit für die Herausforderung?** **Die Rolle** Als **Customer Success Manager** bei Heidi Health bist du die Brücke zwischen Technologie und Versorgung – du hilfst Krankenhäusern, Kliniken und Ärztinnen/Ärzten in ganz Deutschland, Heidi zu implementieren und zu lieben. Du begleitest die gesamte Customer Journey – von Implementierung und Schulung bis zur nachhaltigen Nutzung – und stellst sicher, dass Heidi nahtlos eingeführt wird, Ärztinnen und Ärzte begeistert und die Versorgung messbar verbessert. Diese Rolle ist ideal für jemanden mit **medizinischem Hintergrund** (z. B. Ärztin/Arzt, Pflegekraft oder Therapeut:in), der oder die Lust hat, die **digitale Transformation im Gesundheitswesen** aktiv mitzugestalten. **Deine Aufgaben** * Kundenerfolg sicherstellen: Du bist strategische:r Partner:in für ein Portfolio an Heidi\-Kund:innen und sorgst dafür, dass sie messbare Ergebnisse erzielen und echten Mehrwert erfahren. * Onboarding \& Training: Du leitest das Onboarding neuer Kund:innen – von der Planung über die Schulung bis zum Go\-Live – und integrierst Heidi reibungslos in bestehende Arbeitsabläufe. * Kennzahlen verbessern: Du verfolgst und optimierst Kennzahlen entlang der Customer Journey, z. B. Time\-to\-First\-Value und Aktivierungsraten. * Strategische Nutzung fördern: Du entwickelst und setzt maßgeschneiderte Adoptionspläne um, um die Nutzung und Zufriedenheit zu maximieren und Heidi langfristig zu etablieren. * Retention \& Wachstum: Du identifizierst Expansionsmöglichkeiten, minimierst Abwanderungsrisiken und arbeitest funktionsübergreifend, um die Produktbindung zu vertiefen. * Kundenvertretung: Du baust Beziehungen auf Führungsebene auf, vertrittst die Stimme der Kund:innen intern und hebst ihre Erfolge hervor. * Kontinuierliches Engagement: Du schaffst Mehrwert bei jedem Kontaktpunkt – durch proaktive Check\-ins, Erfolgsplanung und Wissensvermittlung. * Operative Hürden lösen: Du arbeitest eng mit Produkt\-, Engineering\- und Support\-Teams zusammen, um ein reibungsloses Kundenerlebnis zu gewährleisten. * Feedback \& Insights: Du sammelst Kundenfeedback und leitest daraus Impulse für Produktentwicklung und Priorisierung ab. **Was wir suchen** * Mindestens 2 Jahre Erfahrung in einer Customer\-Success\-Rolle in einem SaaS\-Unternehmen, mit nachweislicher Verantwortung über den gesamten Kundenlebenszyklus * Vertrautheit mit dem deutschen Gesundheitssystem (öffentlich und privat) * Ausgezeichnete Kommunikations\- und Teamfähigkeiten, mit der Fähigkeit, Erwartungen mit Kund:innen und internen Teams souverän zu steuern * Hohe Organisationsfähigkeit – du kannst mehrere Projekte gleichzeitig managen, ohne Qualität und Details aus den Augen zu verlieren * Eigeninitiative und Umsetzungsstärke, mit Wohlfühlen in dynamischen, teils unklaren Umgebungen **Einstellung ist wichtiger als Erfahrung** – wenn du ehrgeizig, lösungsorientiert, wettbewerbsfreudig und beziehungsstark bist, möchten wir dich kennenlernen! **Woran wir glauben** Heidi baut für die Zukunft des Gesundheitswesens, nicht nur für das nächste Quartal. Unsere Ziele sind ehrgeizig, weil die Weltgesundheit es verlangt. Wir glauben an Fortschritt durch Präzision, Tempo und Eigenverantwortung. * Live Forever: Jede Veröffentlichung bringt die Versorgung voran – sicher, messbar und nachhaltig. Daten leiten uns, aber Patient:innen definieren, was wirklich zählt. * Practice Ownership:

Head of Growth

Voy

**About Voy** Since 2019, Voy has transformed the health of more than 20 Lakh members globally across the Europe, Germany, Brazil, and we’re now in India to administer evidence\-based, science\-led medical care. Voy India, previously EarlyFit, is India’s first full\-stack metabolic health and weight loss platform. Built at the intersection of healthcare, science, and consumer technology, we have combined GLP\-1, medical expertise, endocrinologist\-led care, diagnostics, nutrition coaching, and ongoing behavioural support into one seamless experience. **What You'll Do ?** * Own and drive end\-to\-end growth strategy across Meta, Google, and other paid acquisition channels. Optimize funnels, take feedback from Sales teams * Build and manage strategic partnerships to unlock new growth opportunities and revenue streams. * Collaborate cross\-functionally with Product, Creative, CRM, and Analytics teams to improve conversion and retention. * Be the right hand for the Founders **What We're Looking For** * 10\-15 years of experience in Growth Marketing or Performance Marketing, preferably in consumer internet, D2C, or healthtech. * Expertise in managing Meta and Google. * Strong understanding of attribution, funnel optimisation, and growth analytics. * Stakeholder management and team leadership

Founding Product Engineer

Healthtech 1

We want you to help rebuild the NHS with technology that actually works The NHS is one of the most ambitious ideas in modern society: world\-class healthcare, free at the point of use.But today, it’s under pressure from rising demand, constrained resources, and systems that weren’t built for modern care. We’re here to fix that. At Healthtech\-1, we’re building the technology to unlock access to healthcare getting patients to the right appointment the first time. This isn’t about marginal gains. It’s about rebuilding critical infrastructure for millions of people. **Why this role matters** 35% of NHS staff time is spent on admin. That’s the opportunity. Our first product is already used by 26% of GP practices in England, and we’re now scaling a platform that transforms how patients and clinicians interact with healthcare. As one of our Founding Product Engineers, you’ll own and shape the experiences used every day by patients and clinicians where performance, clarity, and reliability directly impact care. **What we’re looking for** This is for a product\-minded full stack engineer who wants to move with extreme urgency and have complete autonomy. You'll help build and scale our product, working across teams and directly with our customers. * You are operating at a senior or lead level and have 5\+ years of experience, with expertise in React and TypeScript. * You’ve experienced a startup or scale up especially at early stage. You’ve been part of a small squad of high performing engineers and you weren’t just “one of many” * Are comfortable owning ambiguous problems end\-to\-end * Care deeply about user experience, performance, and simplicity \- you seek the feedback loop! * You constantly raise the bar for both engineering and product not just internally but in our customers eyes. * Someone that thrives in autonomy, responsibility, and building things that truly matter. **Tech environment** * Fullstack (Backend leaning): React, TypeScript (core focus) * APIs: Designing and consuming scalable, well\-structured services * Data: Working with production systems and performance considerations * AI: Integrating modern AI models into real\-world healthcare workflows * Experience in scaling product environments or high\-stakes domains (health, finance, infra) is a strong advantage. **What success looks like** * You ship intuitive, high\-quality user experiences that clinicians and patients rely on daily * You influence product direction, not just implementation * You identify and solve performance and usability challenges before they become problems * You become a trusted voice across engineering, product, and design * The team delivers faster and better because of you **Why this role is different** Here you’ll work directly with real users, not abstract requirements and you have genuine ownership over both product and technical decisions. On top of that you'll: * Build software that redefines patient access to care * Help shape not just the product….but how we build it * Build technology that actually matters at national scale * Solve complex, meaningful problems with real\-world constraints * Work in a high\-performing, product\-led team * Have real ownership, real responsibility, and real impact We’re based inside a GP practice, so you can walk downstairs and see the real\-world impact of your work.

Automation Solutions Engineer - Workato

Semble

Are you looking to impact and be part of something special, such as shaping the future of healthcare? Do you love solving complex problems and want your work to make a difference? Sound like you? Keep reading. **The rol** e We're hiring a Solutions Engineer to join our Technical Solutions team. We're technical problem solvers: when a customer has a specific need, we draw on the full range of capabilities Semble offers \- our public API, Semble Connect (our automation and integration platform built on Workato), low\-code tooling, and AI \- to design and deliver the right solution, including integrations with other systems in their ecosystem. This is an end\-to\-end role focused primarily on existing customers. You'll lead discovery, translate business requirements into solution designs, build and test the solutions, and own the go\-live. You'll work closely with our Customer Success and Implementation teams, and support Sales on technical scoping, demos, and proof of concepts when deals need technical depth. At Semble, we are on a mission to enable health professionals to amplify their impact. We improve the way healthcare is delivered to millions of people by providing doctors and their teams with powerful, innovative, intuitive, and secure software. Our cloud\-based clinical system is already used by thousands of clinicians, making their lives easier and saving them money, while structuring their health data to help research. We are a passionate and driven team, proud to unite under strong cultural dri **vers:** * Impact \- We do work that matters. * Collaboration – We are in it together. * Human touch – We care deeply. We are also quick to embrace new technologies: we have rapidly adopted AI internally, and we are always looking to work with people who are excited to augment their work with AI. Location: UK remote with some travel to our London head office and to meet some customers across the UK. **Why join Semble?** * Be part of something big: join a mission\-driven company transforming healthcare * Work with exceptional people: you’ll be surrounded by a smart, ambitious, and supportive team with a great team culture * Growth opportunities: join a company on an exciting growth journey, with ample opportunity for professional development. **What you’ll do** * Run discovery with customers to understand their current processes, identify automation and integration opportunities, and turn those into clear solution designs and delivery plans. * Design, build, and test solutions and integrations using the right tool for the job \- our public API, Semble Connect (Workato Embedded), low\-code tooling, AI capabilities, webhooks, and where needed, light custom logic. * Act as the technical lead for customers through implementation and go\-live, managing stakeholder communication and ensuring a smooth handover. * Own the monitoring, troubleshooting, and optimisation of the automations you build \- you're accountable for what you ship. * Create and maintain technical documentation, integration diagrams, and implementation guides for customers and internal teams. * Work with Product and Engineering to feed back integration patterns, gaps, and customer requirements that should influence the roadmap. * Support Sales during the sales cycle: technical scoping, answering prospects' technical and security questions, demos, and proof of concepts for complex opportunities. * Champion our public API \- guide customers and partners on how to build against it for their own integrations. **What we are looking for:** * You communicate clearly with customers and non\-technical stakeholders, and you enjoy doing so. * You're a hands\-on builder with experience designing and delivering technical workflows, integrations, and automations in a customer\-facing role \- whether as a Solutions Consultant, Implementation Engineer, Technical Specialist, or similar. * You're comfortable leading technical discovery with customers, shaping requirements, and turning them into a credible delivery plan. * You have solid technical foundations: building integrations with APIs, data models, workflow logic, authentication, and cloud fundamentals. * You combine commercial judgment with technical ability: you scope responsibly, know when something is out of bounds, and design for safe, successful delivery. * You thrive when there's no existing playbook and you're building the approach from scratch.You document well \- you understand that good work isn't just built, it's communicated. * You take compliance and data protection seriously; working in a healthcare environment requires it. **Nice to haves** * Experience in B2B SaaS, healthtech, or another regulated industry.Hands\-on experience with Workato, Mulesoft, Zapier, or similar.Experience using AI tools or LLM APIs to build solutions or accelerate your own work. * Familiarity with health data standards and interoperability concepts (FHIR, HL7, SSO, identity brokers).Experience working with Product and Engineering teams to influence roadmap decisions based on customer integration needs. **What you’ll get in return** * The great feeling coming with knowing you do something that matters: shaping the future of healthcare * £80,000–£100,000 package (based on your experience, seniority and the value you bring). * Autonomy and ownership– we’ll set the vision and share the context, then we trust you to run with things \- that’s the reason we hire you! * 36 days off: 25 holidays \+bank holidays \+3 extra days (birthday and ‘feel good’ days) \- that we will expect you to actually take so you can recharge and rest. * Private Health Insurance – covering physical and mental health, as well as dental and optical! * Hybrid \& flexible work environment – work from anywhere in the UK, with also some flexibility to work across Europe. * You decide how much or how little you go to the office. * Work alongside an inspiring team – our two founders have started Semble after a successful startup exit, and your future colleagues are all knowledgeable and innovators in their field. We welcome applications from people of all backgrounds and all walks of life, including any typically underrepresented groups in the technology industry. We also encourage applications from disabled and neurodiverse candidates, so if there are any adjustments we can make to support you throughout the recruitment process, please do let us know.

Clinical Research Scientist - Medical Affairs

Skin Analytics

**Want to join a team of passionate people who want to build a future where no one dies from skin cancer?** 👋 **About us** Skin Analytics is an award\-winning, health tech company that deploys world\-leading skin cancer pathways using AI as a medical device, DERM. Following our recent £15M series B funding, regulatory milestones hit, and doubling from 50 to 100 headcount in 2025, we're ready to scale further internationally, making history for AI in healthcare and the future of dermatology. We're proud to epitomise AI for good \- with a Class III CE mark, DERM is the only AI as a medical device approved to make clinical decisions autonomously in the cancer space, as well as being the first company to receive a NICE recommendation for use across the NHS.\* DERM is deployed at more than 28 NHS organisations where we enable patients to gain significantly quicker access to skin cancer diagnosis. If that's not enough, we also collaborate with some of the largest health insurers to reach patients in their own homes. We are a team of passionate people on a mission to build a future where no one dies from skin cancer. ***This research scientist role supports and advances the clinical evaluation of AI Medical Devices. You would be responsible for the design and delivery of regulatory and technical documentation across the AI product lifecycle, including literature searches and clinical investigations. In addition, you’d also be responsible for scientific communication and dissemination. We strongly encourage Scientific Postdocs. Medical Doctors and individuals with experience in the evaluation of AI Medical Devices to apply.*** *Please note: we are looking for candidates to be based in and around London and are happy to come to our London office 3 times per week. If you are based outside of London, you must be happy to frequently travel to our office. If you are an MD looking for a fellowship, or would like a fixed term contract for another reason, let us know as we might be able to support this.* **Responsibilities** * Build the evidence base for new and updated AI medical devices by designing evidence generation activities to address identified research questions. * Contribute to the strategic and timely delivery of all clinical investigation activities, from design to dissemination. * Conduct State\-of\-the\-Art (SOTA) literature reviews and meta\-analyses to contextualize product safety and performance. * Support the development of Clinical Evaluation Plans (CEPs) and Clinical Study Reports (CSRs) to support regulatory submissions in Europe, the US and other geographies. * Write and maintain Clinical Evaluation Reports (CERs) in accordance with EU MDR and global regulatory frameworks. * Collaborate with Regulatory and Product teams to provide timely and accurate technical documentation for pre\- and post\-market submissions. * Support publication of clinical study and real world data in peer\-reviewed journals and at international conferences (abstracts, posters, presentations). * Develop evidence summaries, scientific claims documents, and clinical value narratives tailored to clinicians, patients, regulators and payers. **Required Experience** * Advanced degree in relevant field \- e.g. Medical Doctor, PhD, or Master’s in Life Sciences, Biomedical Engineering, Statistics, or Public Health. * Experience in medical writing (e.g. peer\-reviewed publications), ideally in the clinical evaluation of AI medical devices. * Ability to manage multiple projects with competing deadlines without compromising on standards. * Excellent communication skills with the ability to communicate complex scientific concepts clearly. * Strong attention to detail, analytical mindset and a proactive approach to problem\-solving. * Conduct and publication of systematic reviews and meta\-analyses. * Proficiency with reference management tools (e.g. EndNote, Mendeley, etc) and document collaboration platforms (e.g. Google Suite). * Knowledge of statistical methods and principles commonly applied in clinical research and regulatory documentation. **Nice to have (but we can teach you)** * Ability to use statistical programming and data analysis tools (e.g. R, Python or Stata). * Familiarity with global regulatory and quality management standards (e.g. EU MDR, FDA, ISO 13485\), possibly evidenced by a relevant certification (e.g. RAPS) * Medical writing experience \- e.g. CERs, CEPs and CSRs ****Benefits**** 💰 Competitive salary **📈** Share options package \- all our employees have ownership in the company 🏥 Private healthcare 💸 Company pension incl. salary sacrifice options 🌴 25 days annual leave \+ 5 day company shutdown in August \+ bank holidays 👪 Enhanced parental leave \- includes adoption \& foster 🐣 Yellownest Salary Sacrifice Nursery Scheme \- save with workplace nursery scheme **🚲** Bike to work scheme 💻 Training budget 🤝 Weekly catch\-ups, monthly meetings to talk about you, your ambitions and work on your development 🎊 Lots of fun social activities! **Our Values** **🌱 Building a Strong Foundation** **🎓 Always Learning** **🏅 Lead from the Front** **💪 Tough and Resilient** **The Real Stuff** Skin Analytics embraces and is committed to diversity and equal opportunities. We are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you need any adjustments during our hiring process, you can indicate that at the next step. **AI usage in our hiring process** If you submit an application to us, you will consent to AI playing a role in your hiring process. No hiring decision is ever made by an algorithm alone. Every AI\-generated summary, screening result, or note is reviewed, verified, and, if necessary, corrected by a member of our recruitment team. Humans make the final call on who moves forward and who receives an offer. You can find more information about how we use AI in our hiring process here.

People Data & Reward Analyst - 6 month FTC

Accurx

**Accurx is solving healthcare productivity for the NHS** For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system\-wide platform that helps every patient get gold\-standard, efficient, and joined\-up care. What started as a way for GPs to text a patient, has now evolved into an all\-in\-one digital toolkit used by 98% of GP practices and 68% (and growing!) of NHS Trusts. Our platform now powers **Total Triage** to manage patient demand, and **Self\-Book** that lets patients schedule their own appointments in seconds. We’ve automated routine care with **Patient Questionnaires** for long\-term conditions, while **Accumail** finally allows staff\-to\-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with **Accurx Scribe** , our AI\-powered note\-taker that drafts medical notes in real\-time. We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be. **That sounds cool — what does a People Data \& Reward Analyst have to do with it?** This is a 6\-month fixed term contract focused on three key areas of initial build and set\-up work: establishing robust reward processes, delivering people analytics dashboards, and supporting the implementation of a new AI\-powered HR system. The role is designed to create lasting foundations that can be maintained by the wider People team once complete. **The challenges you'll solve as a People Data \& Reward Analyst** **Project 1: Reward Processes \& Pay Review** * Salary Banding Review: Design and document an annual salary banding review process, conduct external benchmarking, produce recommendations for senior stakeholders, and create templates to make the process repeatable in future years. * Annual Pay Review (October 2026\): Support the end\-to\-end pay review cycle, prepare budget modelling and scenario planning, coordinate across People and Finance teams, and produce communications and manager guidance for rollout. * Benefits Renewal Preparation (December 2026\): Review the current benefits package against market benchmarks and employee feedback, manage broker relationships, and provide recommendations ahead of the December renewal window. * Gender Pay Gap Reporting: Complete gender pay gap analysis and reporting, including narrative commentary for publication, with actionable recommendations to support reduction over time. **Project 2: People Analytics Dashboards** * Dashboard Design \& Build: Work with the internal data team to scope and build priority dashboards in Microsoft Power BI (e.g. headcount, attrition, recruitment pipeline, DEI metrics, engagement), designed for ease of maintenance by the existing team. * Reporting Standardisation: Standardise regular People \& Talent KPI reports, integrate engagement survey data into the dashboard suite, and provide training and documentation so the team can maintain everything post\-contract. **Project 3: HR System Implementation (Harriet HR)** * System Implementation Support: Contribute to scoping and planning the rollout of Harriet HR, Accurx's new AI\-powered HR system, supporting integration with existing systems and embedding data integrity and GDPR compliance throughout. * Automated Workflows: Identify, scope, implement and test automation opportunities connected to Harriet HR (e.g. onboarding, contract generation, leaver processes), and create user guides to support adoption. * Systems Optimisation: Ensure Harriet HR is configured to deliver a great employee experience, with all people data managed in accordance with GDPR and clear documentation for ongoing maintenance. **You should apply if...** * You have strong data analysis, reporting and visualisation skills — ideally with hands\-on Microsoft Power BI experience. * You're proficient in MS Excel (pivot tables, VLOOKUPs) and comfortable managing large volumes of raw data. * You have experience working with HR/People systems, ideally including involvement in a system implementation. * You've supported a pay review cycle and/or reward benchmarking process before. * You bring excellent attention to detail and can produce high quality work to tight deadlines. * You're a strong project manager, able to juggle multiple workstreams simultaneously. * You're comfortable working with GDPR and data privacy requirements in a People context. **What's in it for me?** You'll be joining an established but fast\-growing Tech for Good movement, where we're led by our **Principles** and our **mission** to Solve Healthcare Productivity. * £45,000 – £60,000 salary (pro\-rated) * Flexible Working: We are an office first culture and ask that you're in our (dog\-friendly) Shoreditch office 3 days a week, with core hours of 10am–4pm * Time off: You'll get 28 pro\-rated days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year * Family matters: We offer enhanced parental leave, fertility support and parental loss support * We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! **Want to know more about the company or the hiring process?** Check out our **Careers page** and **Candidate hub** . **Find us across social media:** Medium, LinkedIn, X, Instagram and YouTube.

Product Engineer (Senior)

Accurx

📍London/ Hybrid £80,000 \- £115,000 \+ £30,000 share options \+ Benefits **💬 Accurx is where conversations happen with and about patients.** For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. We’re changing that by building a single, system\-wide platform that connects everyone through communication. What started as a way for GPs to text a patient has now evolved into an all\-in\-one digital toolkit used by 98% of GP practices. Our platform now powers **Total Triage** to manage patient demand, and **Self\-Book** , which lets patients schedule their own appointments in seconds. We’ve automated routine care with **Patient Questionnaires** for long\-term conditions, while **Accumail** finally allows staff\-to\-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with **Accurx Scribe** , our AI\-powered note\-taker that drafts medical notes in real\-time. **The team** Our engineers have sat in GP waiting rooms. They've watched practice managers juggle three systems at once to send a single message to a patient. They build for that person. What sets our Product Engineers apart is that they own the problem, not just the code. They shape what gets built and how \- working with Product, Design and Clinical from the earliest stages \- and they stay with the systems they build as they evolve. They bring engineering judgment into product decisions, and product thinking into engineering ones. Our stack is primarily C\# on the backend, TypeScript and React on the frontend, running on Azure. ML/AI work uses Python. We don't expect you to know all of it \- we expect you to follow a problem wherever it leads. **What You'll Be Doing** * Owning features end\-to\-end: from refining the problem with clinicians and product managers through to architecture, implementation, rollout, and long\-term evolution * Engaging directly with NHS GPs, practice staff and patients to build a genuine understanding of the problems you're solving — research sessions, visiting practices * Designing architecture and API boundaries with the broader system in mind, not just the immediate surface * Holding the quality bar for what you ship: not just that the code works, but that the product is reliable, intuitive and safe in a clinical context * Making the architectural calls that keep our codebase sustainable — improving system health alongside shipping features, not instead of it * Pushing back constructively when something is wrong, and committing fully when a decision has been made **What Experience You Need To Be Successful** * Comfortable building production software across the stack \- you might be strongest in backend or frontend, but you can follow a problem across both to own a feature end\-to\-end * Proven ability to reason about systems \- breaking ambiguous problems into tractable pieces, spotting trade\-offs and second\-order effects before they become incidents * Comfortable with ambiguity and early\-stage problem definition; you shape the work rather than wait for a finished spec * You treat engineering quality as part of the job \- managing technical debt pragmatically, reviewing AI\-generated output critically, and pushing for the right architectural decisions under real constraints * Curiosity about AI tools and how they change the way you work, with the judgment to know when to rely on them and when not to **What we’re looking for to demonstrate as a Product Engineer at Accurx** * You start from the user problem, not the technology. You know what to build, what not to build, and why. In the AI era, that also means knowing what to delegate, what needs human judgment, and what shouldn't exist at all. * You can break ambiguous problems into tractable pieces and see how those pieces connect across boundaries. You spot seams, trade\-offs, and second\-order effects — thinking both from big to small and small to big. * You can pick up unfamiliar code, systems, and assess AI\-generated output. You spot flaws before being told, and you understand why something is wrong. * You have strong expertise in at least one area and can use it to build, debug, and improve real systems effectively. You know what “great” looks like in your domain and can reliably get there. * You own outcomes, not just tasks. You influence across teams, navigate disagreement to reach the right answer, own your mistakes, and push hard for the wins that matter. * You actively experiment with AI tools to push the boundaries of what's possible today, with the scepticism to avoid overhyping what they can do. * You're actively learning and experimenting with AI tools, pushing the boundary of what's possible today, with the healthy scepticism that keeps you from overhyping what they can do. **What’s in it for me?** You'll be joining an established but fast\-growing Tech for Good movement, where we're led by our Principles and our mission to fix healthcare communication. * £80,000 \- £115,000 salary \+ £30,000 share options * Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life * Flexible working: We are an office\-first,, culture and ask that you’re in our (dog\-friendly) Shoreditch office 3 days a week, with core hours of 10am \- 4pm * Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year * Family matters: We offer enhanced parental leave, fertility support and parental loss support * We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

Marketplace Executive

Numan

**About Numan** Founded in 2018, we’ve already grown to be a 300\+ team distributed across the globe, united by a singular mission: empowering people to take control of their health. Numan is transforming health: we’ve built a cutting\-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations. Giving people the tools they need to maximise life. To deliver on our transformative mission, we are guided by our 5 company values: * Patients first. * Learn fast. * Own the quality. * Succeed together. * Care deeply. Backed by top\-tier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission! **The role** We are seeking a Marketplace Executive to support the growth and day\-to\-day management of our supplements business across third\-party platforms. This is a great opportunity for someone earlier in their eCommerce or marketplace career to develop hands\-on experience in a fast\-growing consumer health business. Working closely with your manager and wider Growth team, you will help manage and optimise our presence across platforms such as Amazon and other emerging marketplaces. The role will focus on driving marketplace sales and profitability, analysing performance, and identifying opportunities to improve listings, visibility, and sales. You will play an important role in driving the continued growth of our UK Amazon business while helping the team explore opportunities to expand into new channels and international marketplaces. **You’ll be:** * Owning the execution of Numan’s marketplace strategy across platforms such as Amazon, TikTok Shop, and other key marketplaces. * Managing day\-to\-day marketplace operations, including sales trends, advertising performance, pricing, inventory levels, and monitoring listings. * Owning marketplace optimisation, including improving product listings, imagery, keywords, and content to support visibility and conversion. * Analysing marketplace data and competitor activity to identify insights and opportunities for growth. * Identifying and supporting new marketplace launches and channel expansion, including helping prepare listings and operational requirements for new regions or platforms. * Tracking key performance indicators (KPIs) and producing regular reports to support data\-driven decision making. * Ensuring product listings remain accurate, compliant with marketplace policies, and aligned with Numan’s brand standards. * Collaborating with internal teams including Growth, Brand, and Operations to support marketplace initiatives. **We’re looking for someone who has:** * Experience with Amazon or other marketplace platforms, either through a previous role, internship, agency work, or personal projects. * Experience with Amazon Advertising or other marketplace PPC tools. * A strong interest in eCommerce and digital marketplaces, with a desire to develop expertise in this area. * Familiarity with Amazon Seller Central or Vendor Central (or a willingness to learn quickly). * An analytical mindset and comfort working with data to identify trends and performance insights. * A proactive, self\-starting, and organised approach, with the ability to manage multiple tasks and priorities independently. * Strong attention to detail, particularly when managing listings, content, and product information. * Clear communication skills and the ability to collaborate effectively across teams. * Good Excel or spreadsheet skills, with an interest in using data to inform decisions. **Nice to have:** * Experience working with eCommerce tools, analytics platforms, or marketplace management software. * Interest in international eCommerce and marketplace expansion. **Our Benefits Include...** 📈 \- Share options. 🏖 \- 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan). 🩺 \- Health insurance with Vitality . 🚘 \- Electric car salary sacrifice scheme with Octopus . 🧸 \- Enhanced maternity and parental leave. 🐥 \- Nursery benefit provided by YellowNest . 💼 \- Employee assistance programme (access to therapy, financial planning and discounts). ⚖️ \- Generous pension (includes both employee and employer contributions). 💻 \- Flexible working options, including a dog\-friendly office in Farringdon. 📚 \- Personal training and development budget via Learnerbly. 👟 \- Wellhub membership, giving you access to over 2,000 locations in the UK. 🚲 \- Cycle to work scheme. 🚆 \- Season ticket loan. % \- Discount on Numan products for your friends and family. 🤲 \- Paid volunteering days. 📅 \- An additional 2 weeks off once you reach your 5th anniversary with Numan. **Diversity at Numan** At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring. We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued. Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.

Product Engineer (Staff)

Accurx

📍London/ Hybrid £115,000 \- £135,000 \+ £50,000 share options \+ Benefits **💬 Accurx is where conversations happen with and about patients.** For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. We’re changing that by building a single, system\-wide platform that connects everyone through communication. What started as a way for GPs to text a patient has now evolved into an all\-in\-one digital toolkit used by 98% of GP practices. Our platform now powers **Total Triage** to manage patient demand, and **Self\-Book** , which lets patients schedule their own appointments in seconds. We’ve automated routine care with **Patient Questionnaires** for long\-term conditions, while **Accumail** finally allows staff\-to\-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with **Accurx Scribe** , our AI\-powered note\-taker that drafts medical notes in real\-time. **The team** Our engineers have sat in GP waiting rooms. They've watched practice managers juggle three systems at once to send a single message to a patient. They build for that person. What sets our Product Engineers apart is that they own the problem, not just the code. They shape what gets built and how \- working with Product, Design and Clinical from the earliest stages \- and they stay with the systems they build as they evolve. They bring engineering judgment into product decisions, and product thinking into engineering ones. Our stack is primarily C\# on the backend, TypeScript and React on the frontend, running on Azure. ML/AI work uses Python. We don't expect you to know all of it \- we expect you to follow a problem wherever it leads. **What You'll Be Doing** * Owning features end\-to\-end: from refining the problem with clinicians and product managers through to architecture, implementation, rollout, and long\-term evolution * Engaging directly with NHS GPs, practice staff and patients to build a genuine understanding of the problems you're solving — research sessions, visiting practices * Designing architecture and API boundaries with the broader system in mind, not just the immediate surface * Holding the quality bar for what you ship: not just that the code works, but that the product is reliable, intuitive and safe in a clinical context * Making the architectural calls that keep our codebase sustainable — improving system health alongside shipping features, not instead of it * Pushing back constructively when something is wrong, and committing fully when a decision has been made **What Experience You Need To Be Successful** * Comfortable building production software across the stack \- you might be strongest in backend or frontend, but you can follow a problem across both to own a feature end\-to\-end * Proven ability to reason about systems \- breaking ambiguous problems into tractable pieces, spotting trade\-offs and second\-order effects before they become incidents * Comfortable with ambiguity and early\-stage problem definition; you shape the work rather than wait for a finished spec * You treat engineering quality as part of the job \- managing technical debt pragmatically, reviewing AI\-generated output critically, and pushing for the right architectural decisions under real constraints * Curiosity about AI tools and how they change the way you work, with the judgment to know when to rely on them and when not to **What we’re looking for to demonstrate as a Product Engineer at Accurx** * You start from the user problem, not the technology. You know what to build, what not to build, and why. In the AI era, that also means knowing what to delegate, what needs human judgment, and what shouldn't exist at all. * You can break ambiguous problems into tractable pieces and see how those pieces connect across boundaries. You spot seams, trade\-offs, and second\-order effects — thinking both from big to small and small to big. * You can pick up unfamiliar code, systems, and assess AI\-generated output. You spot flaws before being told, and you understand why something is wrong. * You have strong expertise in at least one area and can use it to build, debug, and improve real systems effectively. You know what “great” looks like in your domain and can reliably get there. * You own outcomes, not just tasks. You influence across teams, navigate disagreement to reach the right answer, own your mistakes, and push hard for the wins that matter. * You actively experiment with AI tools to push the boundaries of what's possible today, with the scepticism to avoid overhyping what they can do. * You're actively learning and experimenting with AI tools, pushing the boundary of what's possible today, with the healthy scepticism that keeps you from overhyping what they can do. **What’s in it for me?** You'll be joining an established but fast\-growing Tech for Good movement, where we're led by our Principles and our mission to fix healthcare communication. * £115,000 \- £135,000 salary \+ £50,000 share options * Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life * Flexible working: We are an office\-first,, culture and ask that you’re in our (dog\-friendly) Shoreditch office 3 days a week, with core hours of 10am \- 4pm * Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year * Family matters: We offer enhanced parental leave, fertility support and parental loss support * We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!