Director, Preclinical External Innovation

LifeArc

London Area, United Kingdom

**Job Title:** Director, Preclinical External Innovation **Location:** London **Job Type:** Permanent *Agencies: We will only work with recruitment partners on our preferred supplier list and will not engage with speculative CVs submitted.* Are you passionate about making life science life changing and delivering impact for patients? We want to hear from you. **About the role:** As Director, Preclinical External Innovation, you will act as a key scientific leader accountable for delivering the impact of LifeArc’s external innovation budget and resources. You will define and lead the Preclinical external innovation strategy, devising and implementing innovative funding and collaboration programmes that will deliver LifeArc’s preclinical strategy. Working closely with Senior Directors and Directors in the Preclinical Pillar, and leading a team of Associate Directors and Principal Scientists, you will be accountable for the successful delivery of the programmes ensuring that each funding and collaboration programme, and individual funded project has clear milestones, objectives and risk mitigation plans. You will ensure that close contact is maintained with LifeArc’s funding recipients and collaborators, such that project issues are identified early and proactively, and are mitigated successfully to keep projects on track to deliver their intended outcomes. As Director, Preclinical External Innovation, you will also set clear objectives, KPIs, and metrics for the impact of the collective funded and collaborative preclinical portfolio. You will remain accountable for quarterly reporting to LifeArc’s Executive team and Board, fostering a culture of continuous improvement. **Key responsibilities:** * Lead the design and delivery of innovative funding calls and collaborative programmes aligned to organisational and Preclinical strategy. * Define and drive the external innovation strategy, working closely with senior leaders to deliver strategic priorities. * Oversee programme execution end\-to\-end, ensuring clear milestones, governance, risk management and measurable impact. * Establish and monitor KPIs, using data and insight to track performance, manage risk and drive continuous improvement. * Build and manage high\-value partnerships across internal teams and external stakeholders to maximise collaboration and impact. * Provide scientific and strategic leadership across programmes, ensuring robust assessment, informed decision\-making and high\-quality outcomes. * Lead, develop and mentor team members, fostering a collaborative, high\-performing and growth\-oriented culture. **Essential experience required:** * Successful recent track record defining and delivering external innovation strategies that have helped deliver scientific and portfolio objectives in a Pharma or Biotech environment. * Leadership of the review and prioritisation of proposals for funding, defining and implementing funding programmes. * An excellent understanding of the drug discovery and development process, gained in a Pharma or Biotech environment. * Substantial experience delivering impactful external projects involving academic, charity and industry partners with clear go/no\-go milestones. * Ability to critically assess scientific proposals, seek relevant expert advice when required, utilising internal and external subject matter experts. * Experience leading and developing team members, including setting clear and measurable objectives and supporting individuals to perform at their best. * Substantial experience in funding and grant management, with the credibility and judgement to advise and support applicants/stakeholders confidently and independently. * Strong understanding of stakeholder needs, with a clear commitment to delivering the best outcomes for LifeArc. **Education:** * PhD in a relevant life science discipline, preferable with additional relevant post\-doctoral research experience **Desirable:** * Strong financial and commercial acumen. * Knowledge of intellectual property and the ability to identify, manage and advise on IP implications for a range of stakeholders. **Skills \& abilities:** * Strategic thinker able to devise and deliver innovative External Innovation strategies in a Pharma or Biotech environment. * Ability to inspire direct reports and cross\-functional teams, influence internal and external stakeholders. * Excellent communication and interpersonal skills, able to establish strong relationships with a broad range of R\&D stakeholders at different seniority levels. * Deep scientific excellence, critical and analytical thinking, experienced problem solver. * A proactive mindset, willing to step in and take accountability in the situations of ambiguity. * Skilled at building relationships and fostering cross\-functional teamwork in a matrix environment. * Exceptional planning and progress monitoring skills, with a delivery mindset and excellent attention to detail. **About us:** LifeArc is a not\-for\-profit life science organisation, leading the way for change in rare diseases in the UK and supporting promising initiatives in global health. We seek out research in areas of unmet need that has great potential, providing support to help it become breakthroughs that change lives. **What we can offer you:** Focused on finding life changing solutions for underserved patients, our people thrive in an inclusive, and supportive environment that prioritises their health and wellbeing. Our multidisciplinary approach guarantees our people growth opportunities, while our culture of innovation and collaboration drives the impact we make delivering on our purpose of ‘putting patients at the centre of everything we do’. LifeArc is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences. As a Disability Confident Employer, we guarantee an interview to candidates with a disability or long\-term health condition who meet the essential criteria for the role. Please note that in certain situations, such as high volumes of applications, it may not be practical to interview all eligible candidates. In these cases, we may need to select those who best meet the essential criteria. (At LifeArc, the Disability Confident Scheme’s ‘minimum criteria’ is referred to as ‘essential criteria’) Salary will be determined by qualifications and experience along with other exceptional benefits. Because we understand everyone has different requirements, our flexible benefits allow you to choose those which are important to you. Our pension scheme offers employer contributions of up to 12%, private health insurance, and annual leave of 31 days PLUS bank holidays. Don’t meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds, for example, are less likely to apply to jobs unless they meet every single qualification. At LifeArc we are dedicated to building a diverse, inclusive, and authentic workplace, so whatever your background or lived experience, if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Our top priority is finding the best candidate, and you may be just right for this or other roles. We all have potential. At LifeArc, you’ll discover what you can really do with it.

Company-Specific

Director of Operations

Eucalyptus

London, England, UK

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **About The Role** We are looking for a **Director of Operations** to own the systems, structure, and governance that allow our supply chain and fulfilment operation to scale reliably as we grow into a more complex, multi\-brand business under the Hims \& Hers umbrella. This is a high\-ownership role sitting at the intersection of operations, supply chain, commercial delivery, and cross\-functional execution. You will be responsible for making sure the operation works \- not just today, but as we transition to the Hims \& Hers brand, treat more conditions, and grow order volumes over the next few years. You will report into the VP of Operations Assurance at Hims \& Hers, leading a small but growing team. **What You'll Do** * Strategy \& Planning: Define and own the annual supply chain strategy, OKRs, and volume forecasting, translating growth plans into resource, capex, and headcount. * Supply Chain \& Procurement: Manage end\-to\-end demand and supply planning, pharmaceutical and vendor relationships, and procurement governance across Rx and non\-Rx categories. * Order Management and Order Life Cycle: Manage Prescribe to Pharmacy process while executing exceptions and meeting appropriate SLA’s. * Delivery \& Patient Experience: Own courier strategy, carrier SLA management, and the delivery experience function as a retention lever. * Cost \& COGS: Own fulfilment cost per order and shipping targets, identifying and delivering initiatives to reduce COGS and wastage across the operation. * Fulfilment Engineering \& Systems: Own the roadmap for fulfilment systems (PMR, WMS, ERP) across our pharmacy and warehouse operations, partnering with engineering to deliver and govern them reliably at scale. * Inventory Control: Manage IC related responsibilities including day to day but also month and quarter close while ensuring appropriate accounting and compliance measures to meet accuracy commitments. * Cross\-functional Launches: Lead supply chain input into new product and brand launches, coordinating across Commercial, Clinical, and Growth as we expand under Hims \& Hers. * Team \& Org Design: Lead and grow a small team from day one, hiring key roles and building a high\-accountability culture as the operation scales. **About You** You are an experienced operations leader who thrives in high\-growth environments where the pace is fast and the problems are genuinely complex. You know how to build structure without creating bureaucracy, and how to hold a high bar on execution without slowing the business down. You are as comfortable in the weeds of a supply chain model or a fulfilment systems conversation as you are presenting a strategy to senior stakeholders. You are commercially sharp, operationally rigorous, and a natural cross\-functional partner. You are excited by the challenge of scaling an operation that is already moving quickly \- bringing the systems, governance, and team capability needed to support a more complex, multi\-brand business as Eucalyptus grows within the Hims \& Hers portfolio. **Skills And Experience** * 8–12 years of experience in supply chain, operations, or a related function, with at least 3–4 years in a director or head\-of level role with a team behind you * Proven track record of owning end\-to\-end supply chain or fulfilment operations at scale \- ideally in a high\-growth, high\-volume environment (e.g. e\-commerce, health, consumer goods, mobility) * Demonstrated ability to build and manage supplier and vendor relationships across complex, multi\-category supply chains * Strong commercial acumen \- able to own COGS targets, model cost initiatives, and communicate financial impact clearly * Experience working closely with product and engineering teams to define and deliver fulfilment system requirements \& transformations (e.g. WMS, ERP, order management) * Experience leading cross\-functional product and category launches from an operations perspective * Strong people leadership skills \- able to hire, develop, and performance manage a growing team * Excellent stakeholder management \- confident presenting to exec and SLT\-level audiences and partnering across commercial, clinical, and finance functions * Based in London, with willingness to travel to Birmingham \& Enfield on a regular basis **Why join Eucalyptus?** Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well\-being, fertility, skincare, and preventative health. **Here’s What Makes Joining Euc Unique** * What’s next \- Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. * Build something world\-changing \- We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast\-paced, and deeply rewarding. * Make real impact \- You will deliver work that directly shapes patient outcomes and scales evidence\-based care across markets. * Accelerate your growth \- You will have high ownership, continuous feedback, and dedicated development support. * Join a motivated team \- You will collaborate with talented peers to solve complex clinical and operational problems at scale. What’s ahead in the UK * Invest in your growth – Annual development budget plus 3 days of professional development leave * Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration * Support your well\-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you * Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year * Join a connected team – A vibrant office culture with regular socials, clubs, after\-school sport, and seasonal events *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Company-Specific

Video Editor (Social First)

MANUAL

London, England, UK

**The Opportunity** Voy is looking for a talented and creatively driven Video Editor to join our in\-house team. This role is ideal for someone who believes video isn’t just content, it’s a growth lever, a storytelling tool, and a way to genuinely change how people think and act. You’ll play a key role in editing and producing high\-impact, social\-first video content that brings our brand, mission and medical expertise to life. We’re looking for a hands\-on creator with strong storytelling instincts, a sharp eye for detail, and a deep understanding of how video performs across platforms. Someone who thrives in a fast\-paced environment, loves iterating on ideas, and knows how to maximise shoots and future\-proof content for ongoing testing and optimisation. As a Video Editor, you’ll own the editing, versioning and delivery, working closely with our in\-house production, creative and growth teams to turn insights into video that stops thumbs, builds trust, and drives action. **What You’ll Do** * Own the end\-to\-end editing process, delivering high\-quality, performance\-driven video content across multiple platforms * Produce variations, cut\-downs, and hooks optimised for different audiences, placements, and channels * Apply advanced editing techniques including colour grading, sound mixing, captioning, and motion graphics * Collaborate with creative, marketing, and growth teams to translate campaign goals and performance insights into effective video content * Transform complex or sensitive healthcare topics into clear, engaging, and human\-centred visual stories * Maximise the value of shoots by creating scalable content for ongoing testing and iteration * Organise and manage video assets, ensuring files are structured for efficient reuse and future optimisation * Contribute new creative ideas and continuously improve content performance based on trends and data **Who You Are** * 3\+ years of video editing experience, with a strong portfolio of social\-first and performance\-focused work * Advanced proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop) * Strong storytelling instincts with a sharp eye for pacing, composition, colour, and detail * Deep understanding of how video performs across platforms like Meta, TikTok, and YouTube * Data\-informed and performance\-focused, with the ability to iterate based on results * Highly organised with the ability to manage multiple projects and meet tight deadlines * Collaborative communicator, comfortable giving and receiving feedback across teams * Proactive and idea\-driven, staying current with video and social trends while applying sound judgment Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Company-Specific

Legal Counsel, Litigation & Regulatory (Health-Tech)

MANUAL

London, England, UK

Voy is looking for an exceptional Legal Counsel to own litigation, regulatory, and employment matters across a rapidly scaling health\-tech business. You'll join a lean, high\-autonomy legal function embedded in a company genuinely changing healthcare outcomes, operating across weight management, hormonal health, and hair loss at scale in the UK, Brazil, and Germany. This role sits at the intersection of law and operational complexity: you'll partner with Leadership, Clinical, Pharmacy, Product, and People teams to manage disputes, navigate pharmaceutical and medical device regulation, and provide practical employment law support — all in an environment that actively encourages using technology and AI to deliver legal solutions at scale. **What You'll Do** * Own the company's disputes strategy end\-to\-end, managing pre\-action correspondence, litigation, negotiation, and settlement, while controlling external counsel costs and ensuring proportionate handling. * Lead responses to regulatory investigations, enforcement activity, and information requests, coordinating internal stakeholders and evidence preservation. * Advise on the regulatory landscape for medicinal products and medical devices, including import requests, MA licensing, pharmacovigilance, and promotional/advertising review. * Support regulatory risk assessment for new products, services, and markets, working closely with Quality, Clinical, and Ops on safety reporting, complaints handling, and recalls. * Provide practical employment law advice across the full employee lifecycle, from contracts and policies through to disciplinary, grievance, exits, and restructures. * Manage employment disputes including ACAS early conciliation and Employment Tribunal matters, coordinating external employment counsel where needed. * Develop dispute playbooks, escalation pathways, and document retention/e\-discovery readiness to build institutional resilience. * Deliver in\-house legal training and build self\-serve guidance that enables the business to move quickly without unnecessary legal bottlenecks. **Who You Are** * Qualified solicitor or barrister in England and Wales (or equivalent common law jurisdiction), with 2\+ years of relevant contentious and/or regulatory experience. * Hands\-on experience advising on life sciences regulation, pharmaceuticals and/or medical devices, ideally from a leading firm or in\-house in a regulated sector. * Strong employment law capability, whether as a core pillar of your practice or through significant in\-house exposure. * An excellent drafter, confident producing high\-stakes correspondence, pleadings, instructions, and regulator\-facing submissions. * Pragmatic and commercially minded: you find the right answer for the business, not just the legally safe one, and you stay calm when things escalate. * A natural stakeholder manager, able to build trust quickly across clinical, operational, and commercial teams, and influence without authority. * Genuinely interested in using technology and AI to make legal functions operate at scale, this isn't a nice\-to\-have, it's part of how we work. * Comfortable with ambiguity and pace; you take ownership, set your own direction, and don't need a lot of hand\-holding to deliver. Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Company-Specific

Staff Product Manager – Platform

MANUAL

Eucalyptus

London, England, UK

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **About The Role (what You'll Be Doing)** As our People Lead for EMEA, you'll lead our regional people partnering team from London and act as the strategic and operational anchor for the people agenda across the region. You'll coach and develop a team of four, partner with our most senior leaders across EMEA, and set the standard for how partnering is delivered across every part of the employee lifecycle. This role reports to our Global Head of People Partnering (based in Australia) and works closely with our VP of People and Talent in the UK. The role is based in London with 3 days a week in our Old Street office. * Lead and grow the team: coach and develop four direct reports across People Adviser and People Partner levels, setting clear objectives, allocating portfolios so the right support reaches the right leaders, and building the team's confidence in stakeholder management, casework and commercial judgement. * Partner with senior leaders: act as the primary people partner to department and function heads across the region, while your team partners with their managers day to day. * Deliver the EMEA partnering strategy: aligned with our global model, decide where the team focuses, how support is prioritised, and what great partnering looks like across the region. * Own complex employee relations: be the escalation point for the most sensitive and high\-risk cases across the team's portfolios, including matters spanning multiple EMEA jurisdictions, and hold overall accountability for HR compliance and employment law risk. * Design and govern people programmes: own the design, calendar and governance of performance cycles, remuneration reviews, engagement initiatives and audits, with your team leading delivery within their portfolios. * Turn insight into action: consolidate people data and case patterns into a business\-wide narrative that shapes decisions on workforce planning, performance, reward and policy, and prioritise the improvement roadmap for our people systems and processes. **About You (who You Are)** **Skills and experience** * Deep people partnering and HR advisory experience gained in a high\-performance environment such as tech, a high\-growth scale\-up, or consulting. * Experience managing and developing direct reports, ideally within a partnering or advisory team, with a genuine investment in growing the capability and confidence of others. * Strong working knowledge of UK employment law and HR compliance, with the confidence to navigate employee relations across multiple jurisdictions, and a track record of guiding senior stakeholders through complex, sensitive matters. * Confident using people data to identify trends, tell a clear story and shape recommendations. * Strong programme and project management skills across the employee lifecycle, including performance cycles, remuneration reviews, audits and engagement programmes. * Comfortable flexing between hands\-on casework, team leadership and business\-level strategy, with a calm, credible presence when things get complex or sensitive. **Nice to haves** * Experience with German, South African or other international employment frameworks. * Experience leading a people team through rapid growth or organisational change. **Why join Eucalyptus?** Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men's health and well\-being, fertility, skincare, and preventative health. **Here's What Makes Joining Euc Unique** * What's next: our goal for the next three years is to support 1 million patients globally to live better for longer. We're launching into new conditions, demographics and geographies as we build a truly preventive healthcare ecosystem. * Build something world\-changing: we're on the path to becoming the world's largest international digital healthcare company. It will be challenging, fast\-paced and deeply rewarding. * Make real impact: you'll deliver work that directly shapes patient outcomes and scales evidence\-based care across markets. * Accelerate your growth: you'll have high ownership, continuous feedback and dedicated development support. * Join a motivated team: you'll collaborate with talented peers to solve complex clinical and operational problems at scale. **What's Ahead In The UK** * Invest in your growth: annual development budget plus 3 days of professional development leave. * Work flexibly: hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration. * Support your well\-being: private health insurance through Vitality, or opt for a monthly wellness allowance to spend on what matters most to you. * Take time off: 25 days of holiday, enhanced parental leave, and work from anywhere 3 weeks out of the year. * Join a connected team: a vibrant office culture with regular socials, clubs, after\-school sport and seasonal events. *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Company-Specific

Senior CRM Manager (US/CA)

HeliosX Group

London, England, UK

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is another significant year for HeliosX. Our ambition is to surpass £1\.1bn in revenue, continue expanding thoughtfully into new international markets and broaden our condition and treatment portfolio. As we scale, we're focused on building the technology, operational excellence and clinical capabilities that will support sustainable long\-term growth. Joining HeliosX now means helping shape the systems, teams and products that will define the next chapter of digital healthcare. You'll be solving complex problems at pace, working alongside exceptional people and building products that genuinely improve lives at scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** **The Opportunity** The Senior CRM Manager is a creative communications thinker, and get\-your\-hands\-dirty doer to help nail how we engage customers through CRM. They have excellent analytical, strategic and prioritisation skills, and a hunger to test and learn their way to success. They will shape how we communicate, how we segment and how we entice customers to transact, all the while helping them unlock more and more of the value they came to us for. **What You’ll Do** * Delivering overarching CRM strategy within US \& Canada markets * Work collaboratively with other areas of the business such as Product, Creative, Brand, Clinical and Analytics teams to create the most powerful multi\-channel CRM programmes * Deliver new and optimise existing processes and activities for engagement, efficacy and efficiency * Devise, implement and report on CRM initiatives which build customer lifetime value * Optimise and maintain the transactional suite of communications * Leverage the available data and segmentation to better understand our customers and identify areas of opportunity * Work closely with Analytics and Engineering to unlock data required to power campaigns * Continually test and learn to further optimise campaigns * Design, maintain and circulate regular reporting * Take responsibility for the NPS, Surveys and Reviews strategy * Keep on top of the latest trends and best practices in CRM and bring to the table * Knowledge\-share with other members of the team **What You’ll Bring To HeliosX** * Mid\-to\-senior direct\-to\-customer CRM experience * End\-to\-end delivery of automated CRM lifecycle initiatives, from strategy to analysis * Experience building campaigns using an Email Service Provider (ESP) * Experience using BI tools and strong Excel skills * Data\-driven, commercially astute and highly analytical * Creative problem\-solver with a can\-do, self\-starting attitude * Excellent communicator with strong stakeholder management and influencing skills * Able to multitask, prioritise effectively and work at pace across multiple projects * Comfortable working in fast\-paced, changing environments and prioritising by business need, effort and potential return * Strong English skills; Braze and strong HTML experience desirable **Life at HeliosX** At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission \- but we need more talented folks to join us if we want to achieve our global ambitions! **Benefits** Aside from working with our all\-star team, here are some of the other benefits you may be eligible for coming on board: * Generous equity allocations with significant upside potential * Annual leave allowance alongside public holidays * Private health insurance, along with pre\-existing condition, dental, and eye care cover * Pension scheme * Enhanced parental leave * Cycle\-to\-work scheme * Electric car scheme * Free Dermatica and MedExpress products every month, as well as family discounts * Annual home working and L\&D allowance * Free Headspace subscription, employee assistance programme, and discounted gym memberships

Company-Specific

Clinical Sales Specialist

CMR Surgical

Southampton, England, UK

**About CMR Surgical** At **CMR Surgical** , we're revolutionising the future of minimal access surgery with **Versius** , our next\-generation surgical robotic system. We're growing fast, and we’re on a mission to transform how surgery is delivered globally for the benefit of patients, clinicians, and healthcare systems. Our values— **Ambitious, Humble, People\-Focused, and Fair \& Responsible** define our approach to innovation, partnership, and growth. If you believe in making a meaningful difference in healthcare and want to be part of a purpose\-driven company with bold ambitions, now is the time to join us. CMR is an exciting and evolving company to be joining right now. Our commitment to our goal of building a world\-class medical devices company is underpinned by the ground\-breaking innovation of our next generation of surgical robots and a diverse team of talented and supportive individuals. We’re breaking new ground which makes working here exciting, it provides autonomy, opportunity and makes the things you do visible. Come and join us and see what you’re capable of. **About the Role** As Clinical Sales Specialist, you’ll play a key role in the growth of the Versius robotic programmes across the NHS and private sector, with a specific focus on procedures growth and new product launch and adoption. This is a field\-based role responsible for several accounts where you’ll own the implementation cycle—from pre\-contracting stakeholder engagement for the duration of the partnership— operating in close collaboration with cross\-functional colleagues and NHS clinical, operational and management teams. Ideal Locations: Dorset, Hampshire, West Surrey, West Sussex **Responsibilities** * Drive the utilisation of Versius across several accounts ensuring hospitals have the latest technology * Lead the clinical growth of Versius, from successful new installation implementation to ongoing sales of new technology and upgrades for the duration of the partnership whilst ensuring feedback is recorded and tracked * Open opportunities for capital sales teams to sell additional Versius * Actively involved in the implementation of systems for new accounts * Provide first class support to Healthcare Professionals (HCPs), engineering teams and Central Sterile Services Department (CSSD) * Implementation planning and coordination to influence internal and external stakeholders to ensure successful completion of all project phases, on time and within budget, while delivering an industry\-leading customer experience * Provide case support and troubleshooting in the Operating Room for surgical teams who are trained to use Versius * Support the sales and management team with internal planning and forecasting processes, record and track activity and progress using Salesforce and other commercial tools * Participate in educational, marketing and sales related activities and events We’re a rapidly developing company and roles can change and evolve. You’ll be willing to turn your hand to anything within the Commercial remit that supports the team with delivering its objectives. **About you** To be successful in this role, you’ll need to have/be: * Experience within the Operating Room with either a track record of successful sales into the NHS or private sector of surgical equipment or experience within a clinical environment relating to advanced technology * Demonstrated ability in multiple stakeholder management * Strong project management, prioritisation and organizational skills, being responsible for a variety of key planning and coordinating activities * Excellent interpersonal/communication skills, ability to build rapport and strong long\-term relationships * Strong business acumen and commercial understanding * Highly motivated, adaptable to change and solution\-oriented individual who enjoys operating in a fast\-paced environment. * Experience in robotic surgery, soft tissue surgical devices, or minimal access surgery (MAS) (desirable) * You will work as part of a closely networked commercial team, predominantly in a defined region, but will have a willingness to travel across the UK, with availability for several days away, and occasionally internationally **Why Join Us?** We offer a competitive salary and a great benefits package including a bonus, pension, healthcare and enhanced global parental leave pay. **Interested? We’d love to hear from you!** **This role requires candidates to have eligibility to work within the UK.** **Strictly no agencies**

Company-Specific

Senior Paid Social Manager - Germany

HeliosX Group

London, England, UK

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is another significant year for HeliosX. Our ambition is to surpass £1\.1bn in revenue, continue expanding thoughtfully into new international markets and broaden our condition and treatment portfolio. As we scale, we're focused on building the technology, operational excellence and clinical capabilities that will support sustainable long\-term growth. Joining HeliosX now means helping shape the systems, teams and products that will define the next chapter of digital healthcare. You'll be solving complex problems at pace, working alongside exceptional people and building products that genuinely improve lives at scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** **The Opportunity** Lead the paid social strategy and execution for the Weight Loss business in the German market, owning end\-to\-end performance from acquisition through long\-term value. You will combine deep platform expertise, commercial thinking and experimentation to scale the business, partnering closely with Creative, CRM, Analytics, CRO, Medical and Commercial teams. You will be responsible for driving sustainable growth through technical excellence, data\-driven decision making and continuous innovation. **What You’ll Do** * Own paid social performance for your market(s), driving acquisition, LTV/CAC and revenue targets across Meta and other platforms * Manage market budgets, forecasts and investment decisions to maximise commercial performance * Lead a data\-driven experimentation roadmap spanning audiences, creative, bidding, placements and landing pages * Analyse campaign and customer performance to generate actionable insights and drive continuous improvement * Partner with Analytics to ensure robust tracking, attribution and measurement across all paid social activity * Collaborate cross\-functionally with Creative, Brand, CRM and Product to deliver high\-performing, insight\-led campaigns * Stay ahead of platform developments, AI capabilities and industry trends, turning insight into performance gains * Line manage, coach and develop Paid Social Managers, building a high\-performing team culture * Set clear priorities and resource allocation to focus effort on the highest\-impact opportunities * Champion operational excellence, sharing best practices across the wider Paid Social team **What You’ll Bring To HeliosX** * Own paid social performance for your market(s), driving acquisition, LTV/CAC and revenue targets across Meta and other platforms * Manage market budgets, forecasts and investment decisions to maximise commercial performance * Lead a data\-driven experimentation roadmap spanning audiences, creative, bidding, placements and landing pages * Analyse campaign and customer performance to generate actionable insights and drive continuous improvement * Partner with Analytics to ensure robust tracking, attribution and measurement across all paid social activity * Collaborate cross\-functionally with Creative, Brand, CRM and Product to deliver high\-performing, insight\-led campaigns * Stay ahead of platform developments, AI capabilities and industry trends, turning insight into performance gains * Line manage, coach and develop team members, building a high\-performing team culture * Set clear priorities and resource allocation to focus effort on the highest\-impact opportunities * Champion operational excellence, sharing best practices across the wider Paid Social team **Life at HeliosX** At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission \- but we need more talented folks to join us if we want to achieve our global ambitions! **Benefits** Aside from working with our all\-star team, here are some of the other benefits you may be eligible for coming on board: * Generous equity allocations with significant upside potential * Annual leave allowance alongside public holidays * Private health insurance, along with pre\-existing condition, dental, and eye care cover * Pension scheme * Enhanced parental leave * Cycle\-to\-work scheme * Electric car scheme * Free Dermatica and MedExpress products every month, as well as family discounts * Annual home working and L\&D allowance * Free Headspace subscription, employee assistance programme, and discounted gym memberships

Company-Specific

Shift Manager

HeliosX Group

Royal Leamington Spa, England, UK

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is another significant year for HeliosX. Our ambition is to surpass £1\.1bn in revenue, continue expanding thoughtfully into new international markets and broaden our condition and treatment portfolio. As we scale, we're focused on building the technology, operational excellence and clinical capabilities that will support sustainable long\-term growth. Joining HeliosX now means helping shape the systems, teams and products that will define the next chapter of digital healthcare. You'll be solving complex problems at pace, working alongside exceptional people and building products that genuinely improve lives at scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** **The Opportunity** We're looking for a Shift Manager to oversee the shift fulfilment operations at our UK Fulfilment Hub in Royal Leamington Spa. This is a hands\-on leadership role where you'll inspire and develop your team while driving operational excellence. In this role you will be responsible for meeting customer promise dates and service level agreements, balancing cost, quality and productivity across all of our brands. Working closely with the Clinical Team, Supply Chain and Customer care you'll also help ensure our operations remain fully compliant, maintaining the high standards of care and quality our customers expect. If you're an experienced people leader who thrives in a fast\-paced operational environment, enjoys solving problems, and is passionate about delivering exceptional customer outcomes, we'd love to hear from you. ***This is a full\-time, permanent role, based on site in our Leamington Spa warehouse. Shifts will be on 4 days on \& 4 days off schedule, between the hours of 10am\-10pm.*** **What You'll Do** Team and Stakeholder Management * Oversee the in shift fulfilment operations at the site to ensure smooth running of operations. * Line manage Team Leads ensuring all direct reports are accountable for their given targets. * Collaborate with external stakeholders across Supply Chain, Pharmacy/Clinical, Customer Care, and Manufacturing functions to ensure the smooth running of operations. * Perform 1\-1 reviews and performance reviews with direct reports. Pharmacy and Fulfilment Operations * Ensuring SOPs are followed and ensuring a clean as you go policy to drive a high standard presentation across the site. * Manage an effective Resource Planning process to ensure the correctly skilled resource is in place at the right times. * Ensure accurate training records are maintained and drive cross functional training to ensure a good skill base within the team. * Manage the day to day relationship with any warehouse and locum agencies to ensure correct and timely supply of temporary labour. * Ensure daily activities are accurately recorded to ensure effective monitoring of productivity. * Responsible for daily reporting with ability to provide insight to any variance and work with the team to drive process or performance improvements. * Support the Operations Leadership team with continuous improvement and project work to drive performance and efficiency. Quality and Governance * Ensure operations remain compliant via clinical team guidance at all times. * Ensure processes are implemented in line with SOPs and adhered to by the team to ensure quality and compliance of operations. * Report in line with quality framework, ensuring data is accurately inputted by the team. * Be responsible for ensuring SOP’s, SSOW and Risk Assessment are signed, updated, and reviewed as required. Warehouse Management * Take accountability for warehouse security and health and safety, to ensure we provide a safe working environment. * Follow replenishment processes to ensure enough stock is available in the dispensary (escalating to Supply Chain when stock is low). **What You'll Bring To HeliosX** * Experience as a Shift Manager (ideally 5 years\+) within a warehouse environment. * Experience in high volume, fasting moving complex D2C fulfilment environments. * Strong understanding of operational excellence and process improvement. * Experience in pharmacy dispensary processes is advantageous, but not essential. * Strong leader with the ability to hold teams accountable to performance targets. * Process and data driven \- an ability to dive deep and a good level of data literacy (you can work with data in Excel and/or Google Sheets). * Strong stakeholder management \- you can influence across wider commercial, product / systems and supply chain functions. * Safety Management experience. * Process Improvement training advantageous. **Why work with us?** **Benefits** At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission \- but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all\-star team, here are the other benefits of coming on board: * Annual Leave Allowance * Private health insurance, along with pre\-existing medical conditions, dental and eye care cover * Pension scheme * Cycle\-to\-work Scheme * Electric Car Scheme * Free Dermatica and MedExpress products every month, as well as family discounts * Annual L\&D budget * Access to a Headspace subscription, employee assistance programme and discounted gym memberships

Company-Specific

Senior Paid Social Manager

HeliosX Group

London, England, UK

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is another significant year for HeliosX. Our ambition is to surpass £1\.1bn in revenue, continue expanding thoughtfully into new international markets and broaden our condition and treatment portfolio. As we scale, we're focused on building the technology, operational excellence and clinical capabilities that will support sustainable long\-term growth. Joining HeliosX now means helping shape the systems, teams and products that will define the next chapter of digital healthcare. You'll be solving complex problems at pace, working alongside exceptional people and building products that genuinely improve lives at scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** **The Opportunity** Lead the paid social strategy and execution for the Weight Loss business in the US market, owning end\-to\-end performance from acquisition through long\-term value. You will combine deep platform expertise, commercial thinking and experimentation to scale the business, partnering closely with Creative, CRM, Analytics, CRO, Medical and Commercial teams. You will be responsible for driving sustainable growth through technical excellence, data\-driven decision making and continuous innovation. **What You’ll Do** * Own paid social performance for your market(s), driving acquisition, LTV/CAC and revenue targets across Meta and other platforms * Manage market budgets, forecasts and investment decisions to maximise commercial performance * Lead a data\-driven experimentation roadmap spanning audiences, creative, bidding, placements and landing pages * Analyse campaign and customer performance to generate actionable insights and drive continuous improvement * Partner with Analytics to ensure robust tracking, attribution and measurement across all paid social activity * Collaborate cross\-functionally with Creative, Brand, CRM and Product to deliver high\-performing, insight\-led campaigns * Stay ahead of platform developments, AI capabilities and industry trends, turning insight into performance gains * Line manage, coach and develop Paid Social Managers, building a high\-performing team culture * Set clear priorities and resource allocation to focus effort on the highest\-impact opportunities * Champion operational excellence, sharing best practices across the wider Paid Social team **What You’ll Bring To HeliosX** * Own paid social performance for your market(s), driving acquisition, LTV/CAC and revenue targets across Meta and other platforms * Manage market budgets, forecasts and investment decisions to maximise commercial performance * Lead a data\-driven experimentation roadmap spanning audiences, creative, bidding, placements and landing pages * Analyse campaign and customer performance to generate actionable insights and drive continuous improvement * Partner with Analytics to ensure robust tracking, attribution and measurement across all paid social activity * Collaborate cross\-functionally with Creative, Brand, CRM and Product to deliver high\-performing, insight\-led campaigns * Stay ahead of platform developments, AI capabilities and industry trends, turning insight into performance gains * Line manage, coach and develop team members, building a high\-performing team culture * Set clear priorities and resource allocation to focus effort on the highest\-impact opportunities * Champion operational excellence, sharing best practices across the wider Paid Social team **Life at HeliosX** At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission \- but we need more talented folks to join us if we want to achieve our global ambitions! **Benefits** Aside from working with our all\-star team, here are some of the other benefits you may be eligible for coming on board: * Generous equity allocations with significant upside potential * Annual leave allowance alongside public holidays * Private health insurance, along with pre\-existing condition, dental, and eye care cover * Pension scheme * Enhanced parental leave * Cycle\-to\-work scheme * Electric car scheme * Free Dermatica and MedExpress products every month, as well as family discounts * Annual home working and L\&D allowance * Free Headspace subscription, employee assistance programme, and discounted gym memberships

Company-Specific

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