Healthcare & life sciences jobs

Clinical Vendor Partner

HeliosX Group

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is a step\-change year. Our ambition is to reach £1\.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world\-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** **The Opportunity** The Clinical Vendor Partner is a key hire for HeliosX as we scale. With a global footprint of 400\+ clinicians serving millions of patients, our Clinical Operations team is the engine of the service. A growing share of that delivery now runs through external partners, and this role owns those relationships end to end. You will be the bridge between our internal operations and our outsourced clinical workforce providers (currently Health Finder Pro, GPDQ, and Your World, with more to come). These partners handle more than half our order volume, so keeping them accountable, compliant, and cost\-effective is critical. You will hold providers to their SLAs, manage spend and invoicing, and lead a small team of Operations Coordinators to keep delivery running smoothly. This is a role for someone who can balance genuine partnership with firm accountability, and who is as comfortable in a performance review with a vendor as they are reconciling an invoice or building a capacity plan. **What You'll Do** * Own Performance Reporting: Maintain weekly performance reporting across all providers, run the scorecard reviews, and lead structured, accountability\-focused conversations when standards slip. * Lead \& Manage: Take direct management responsibility for a team of up to 3 Operations Coordinators, supporting their day\-to\-day delivery and development. * Plan Capacity: Use our Clinical Operations Capacity Model to make sure the right cover is in place at the right hours, adjusting shift requests against real\-time and forecasted demand. * Onboard Clinicians: Manage the end\-to\-end onboarding of new BPO clinicians, and lead offboarding conversations professionally and sensitively when needed. * Protect Compliance: Audit certifications, training, and licences across all provider pools, working with our Training and Governance teams to keep clinical standards high. * Control Spend: Own the invoicing process across providers, reconciling billed hours against actual output through Sage and Yooz, and partnering with Finance to resolve discrepancies fast. **What You'll Bring To HeliosX** * 3\+ years in vendor management, BPO operations, or a similar operational partnership role. * Proven people management experience, ideally leading small teams. * A strong track record of holding external partners accountable to SLAs and KPIs, with the confidence to push back constructively when standards are not met. * Experience managing end\-to\-end invoicing and reconciling billed activity against output (Sage, Yooz, or equivalent). * Strong data skills: comfortable using Google Sheets or BI tools to track performance, spot trends, and turn numbers into clear reporting. * Experience managing capacity against forecasted and real\-time demand to consistently meet SLAs. **Nice To Have** * Experience in digital health, health tech, or a regulated clinical environment. * Familiarity with Metabase or other SQL\-based BI tools. * Working knowledge of Zendesk, Slack, and Hubstaff. **Life at HeliosX** At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission \- but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all\-star team, here are the other benefits of coming on board: * Generous equity allocations with significant upside potential * 25 Days Holiday (\+ all the usual Bank Holidays) * Private health insurance, along with extra dental and eye care cover * Pension scheme * Enhanced parental leave * Cycle\-to\-work Scheme * Electric Car Scheme * Free Dermatica and MedExpress products every month, as well as family discounts * Home office allowance * Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)

Account Executive (Sales)

Doctify

**We’re Doctify** Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence. Founded in 2015 and backed by $30m\+ in funding, Doctify operates across 7 countries. We are uniting the global healthcare community, one trusted connection at a time. We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission. **About The Role** As we continue our global growth, we’re looking for an ambitious Account Executive (Sales) to join our commercial team and play a key role in driving new customer acquisition. This is a high activity, fast\-paced sales role focussed on high\-volume, transactional sales to healthcare professionals across various verticals. You’ll need to be comfortable managing a large number of leads and engaging in frequent outreach to hit ambitious revenue and activity targets. **You’ll be responsible for** * Driving revenue, engagement, and new customer acquisition through high\-volume outreach * Managing the full 360 sales cycle, from prospecting through to deal closure, while maintaining a robust pipeline of prospects * Consistently exceeding daily KPIs and monthly revenue targets, supported by your manager and the wider team * Conducting time efficient product demonstrations and presentations, tailored to the requirements of each customer * Becoming an expert on the Doctify product and a thought leader within the HealthTech field **About You** * You have 1\-3 years of sales experience, in high\-volume B2B or SaaS environments, and if you have local knowledge or experience that would be desirable but not required * You’re a confident communicator who thrives on outbound calling and selling virtually * Resilience and grit are second nature to you \- you bounce back quickly and keep moving, knowing that every no means the next yes is closer! * You’re energised by fast\-paced work and don’t shy away from change or a challenge * Last but by no means least \- you believe in our mission and want to be part of revolutionising the healthcare industry with us! **What We Offer** At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing. **🌴 Time off, flexibility \& balance** * 28 days annual leave (25 \+ 3 between Christmas and New Year), earning up to 30 days leave with tenure * 2 weeks of remote working annually (within 3\-hour time zone of HQ) * Hybrid working model * Enhanced Parental Leave * Medicash health cash plan **⭐ Setting you up for success** * Competitive, benchmarked compensation (base salary plus commission) * 3\-month immersive onboarding experience * Ongoing learning through expert\-led sessions, leadership insights, and soft\-skill development * Clear internal mobility pathways to accelerate your career **💙 The Uniquely Doctify Experience** * Daily team huddles to connect, share wins and spark ideas * Regional Lunch Clubs \& team socials powered by our Fun Police * Quarterly Doctifier nominated Impact Awards * Employee referral bonus: £700 (or local equivalent) per hire **🌍 Our Commitment to DEIB** Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life. As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive. We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at hiring@doctify.com.

Content & Creative Executive

Numan

**About Numan** Founded in 2018, we’ve already grown to be a 300\+ team distributed across the globe, united by a singular mission: empowering people to take control of their health. Numan is transforming health: we’ve built a cutting\-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations. Giving people the tools they need to maximise life. To deliver on our transformative mission, we are guided by our 5 company values: * Patients first. * Learn fast. * Own the quality. * Succeed together. * Care deeply. Backed by top\-tier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission! **The Role** We are looking for a Content \& Creative Executive to help build our VMS (Vitamins, Minerals, and Supplements) content engine. This role is a dynamic blend of content strategy, creative execution, and creator management designed to drive customer acquisition and scaled sales performance across our core digital storefronts. In this position, you will be the driving force behind our always\-on creative asset pipeline, directly impacting how our brand scales on high\-growth channels like TikTok Shop, Amazon, and Numan.com. **The Team** You will work within a lean, agile marketing ecosystem, collaborating directly with our Brand, Social, Growth, and Commercial teams. This cross\-functional setup ensures that your creative assets are perfectly aligned with our commercial strategies, conversion optimization experiments, and broader brand narratives. **You'll be:** * Planning structured content calendars and continuously developing fresh, high\-converting content concepts. * Researching digital trends and rapidly translating them into engaging hooks, scripts, and creative marketing angles. * Writing clear, comprehensive creator briefs and coordinating our network of UGC (User\-Generated Content) creators. * Editing short\-form videos and designing polished static assets for multi\-channel distribution. * Creating and optimizing high\-performing creative assets across Amazon, Numan.com, CRM flows, and our social media channels. * Analysing creative performance metrics to extract insights and continuously iterating on your designs to improve performance. * Working hand\-in\-hand with the Brand, Social, Growth, and Commercial cohorts to maintain a highly velocity, always\-on content pipeline. **We're looking for someone who:** * Brings 2\+ years of professional experience within content creation, social media management, or creative marketing teams. * Demonstrates a deep, intuitive understanding of TikTok, Instagram Reels, and the evolving mechanics of short\-form video conversion. * Possesses proficient, hands\-on experience with video editing tools (such as CapCut, Premiere Pro, or similar) and design platforms (such as Canva, Figma, or Adobe Creative Suite). * Exhibits excellent copywriting and storytelling skills with a sharp eye for commercial hooks. * Is highly organized, proactive, and exceptionally skilled at managing multiple asset\-production timelines simultaneously. * Thrives within a fast\-paced, performance\-driven environment where creative testing velocity is highly valued. **It's a bonus if you have:** * Experience creating or optimizing assets specifically tailored for Amazon or TikTok Shop storefronts. * Prior experience in a high\-growth D2C subscription or healthtech ecosystem. **Success Measures:** * Consistent delivery of high\-quality, on\-brand creative assets. * Increased content output and testing velocity across acquisition paid channels. * Measurable improvement in creative performance across both paid acquisition and owned ecosystem channels. * Faster turnaround times from initial conceptualization to final published content. * Seamless, efficient coordination of creators and external creative production pipelines. **Our Benefits Include...** 📈 \- Share options. 🏖 \- 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan). 🩺 \- Health insurance with Vitality . 🚘 \- Electric car salary sacrifice scheme with Octopus . 🧸 \- Enhanced maternity and parental leave. 🐥 \- Nursery benefit provided by YellowNest . 💼 \- Employee assistance programme (access to therapy, financial planning and discounts). ⚖️ \- Generous pension (includes both employee and employer contributions). 💻 \- Flexible working options, including a dog\-friendly office in Farringdon. 📚 \- Personal training and development budget via Learnerbly. 👟 \- Wellhub membership, giving you access to over 2,000 locations in the UK. 🚲 \- Cycle to work scheme. 🚆 \- Season ticket loan. % \- Discount on Numan products for your friends and family. 🤲 \- Paid volunteering days. 📅 \- An additional 2 weeks off once you reach your 5th anniversary with Numan. **Diversity at Numan** At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring. We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued. Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.

Cyber Security Lead

Doctify

We’re Doctify Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence. Founded in 2015 and backed by $30m\+ in funding, Doctify operates across 7 countries. We are uniting the global healthcare community, one trusted connection at a time. We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission. **About The Role** Security is foundational to the trust that patients place in our platform and the confidence that healthcare providers invest in their professional reputations. We process sensitive healthcare data across seven countries, operate a complex cloud\-native platform, and serve a rapidly growing community of patients and clinicians. Getting security right matters deeply. We’ve built solid and safe foundations; our cloud infrastructure, identity management, and application security are genuinely secure. Now we’re looking for a Cyber Security Lead to own security across the organisation, close the gaps that remain, and set us on a clear trajectory toward best\-in\-class security posture. This role is for a hands\-on leader with the vision and ambition to grow into a CISO as Doctify continues to scale. You’ll work closely with the COO on operational security priorities, partner with the VP Engineering on technical architecture and DevSecOps, and engage the full business on security culture. Depending on your approach and the business’s needs, you may lead a small internal team (DevSecOps and/or IT/endpoint) and/or manage outsourced security partners. You’ll be responsible for * Leadership, and ownership of security strategy \& roadmap: Owning and delivering a comprehensive, prioritised security plan; translating Doctify's risk profile into a clear programme of work that takes us from our current foundations towards best\-in\-class maturity, and reporting progress to executive and board level. * Endpoint security \& device management: Designing and implementing enterprise\-grade endpoint protection across all corporate devices; including EDR, mobile device management, patch management, and device trust controls, and balancing security rigour with a practical, user\-friendly approach. * Security operations \& visibility: Building out Doctify's security operations capability: integrating SIEM, centralising security event logging, and establishing an active security review process, whether through an internal function or a managed SOC partner. * Cloud \& platform security: Owning and continuously improving the security of our AWS and Google Workspace environments, applying CIS benchmarks and industry frameworks, and ensuring our cloud posture keeps pace with the platform's growth. * Application \& data security architecture: Partnering with the VP Engineering and engineering teams to embed security into the SDLC, from threat modelling and code review standards to secure data handling practices that protect the sensitive patient and clinician information we steward. * Governance, risk \& compliance: Maturing Doctify's security governance framework, maintaining Cyber Essentials certification, formalising risk management methodology, managing the risk register, and driving us towards ISO 27001 or equivalent. * Identity \& access management: Strengthening IAM across the organisation, improving SSO centralisation, access controls, and privileged access management to protect both internal systems and our patient and doctor\-facing products. * Security awareness \& culture: Championing security across the whole business; designing and running training programmes, phishing simulations, and regular communications that build genuine security awareness and a culture of shared ownership. * Incident response \& business continuity: Owning Doctify's incident response capability; ensuring the organisation can detect, contain, and recover from security events effectively, with clear playbooks, tested procedures, and appropriate communication protocols. * Vendor \& third\-party security: Defining and applying security requirements in supplier relationships, managing third\-party risk, and overseeing the performance of any outsourced security functions. * Patient \& clinician data protection: Taking ownership of our obligations around the security of healthcare data and working in close partnership with our Trust and Legal functions on GDPR compliance, data handling standards, and our broader regulatory posture. **About You** * You have a strong track record in senior security roles, ideally at a SaaS, healthtech, or data\-intensive scale\-up, and you're ready for a step up into a role with full organisational ownership. * You have broad technical depth across cloud security (AWS, Google Workspace), endpoint protection, application security, identity management, and security operations, and you're comfortable going deep where needed. * You are ambitious and strategic: you think in roadmaps, not just tickets, and you have the vision and energy to build towards a CISO role as Doctify continues to grow. * You are an exceptional communicator and able to translate complex, nuanced security challenges into clear language for a non\-technical executive team, board, and wider business. * You are hands\-on and pragmatic, comfortable making sound, proportionate decisions at pace in a scale\-up environment where priorities shift and resources require careful management. * You are familiar with security frameworks and standards including Cyber Essentials, ISO 27001, CIS Benchmarks, NIST, and UK GDPR. * Experience in a regulated environment, particularly one handling sensitive healthcare or personal health information, is a strong advantage. * You are based in the UK and able to work from our London office on a hybrid basis. * You are a natural leader and able to build, manage, and develop a small team and to hold outsourced partners to account, while remaining personally close to the work. * You are genuinely passionate about protecting the patients and doctors who rely on Doctify, and you bring that purpose and care into how you approach the role every day. **What We Offer** At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing. **🌴 Time off, flexibility \& balance** * 28 days annual leave (25 \+ 3 between Christmas and New Year), earning up to 30 days leave with tenure * 2 weeks of remote working annually (within 3\-hour time zone of HQ) * Hybrid working model * Enhanced Parental Leave * Medicash health cash plan **⭐ Setting you up for success** * Competitive, benchmarked compensation * 3\-month immersive onboarding experience * Ongoing learning through expert\-led sessions, leadership insights, and soft\-skill development * Clear internal mobility pathways to accelerate your career **💙 The Uniquely Doctify Experience** * Daily team huddles to connect, share wins and spark ideas * Regional Lunch Clubs \& team socials powered by our Fun Police * Quarterly Doctifier nominated Impact Awards * Employee referral bonus: £700 (or local equivalent) per hire **🌍 Our Commitment to DEIB** Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life. As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive. We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at hiring@doctify.com.

Expression of Interest (UK)

Heidi

**Who are Heidi?** Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge? We’re scaling quickly, and we’re looking for *exceptional* people who want to help shape the future of healthcare. **Why Submit an Expression of Interest** If you don’t see a current opening that matches your background or you’re simply excited about what we’re building, we’d love to hear from you. Submitting an Expression of Interest means joining our Heidi Talent Community. It’s a way to introduce yourself and stay connected as we continue to scale. When new opportunities align with your skills and interests, our Talent team will reach out. **Who We’re Looking For** * Are passionate about improving healthcare through technology * Excited to work for a mission\-driven organization * Thrive in fast\-paced environments * Value collaboration, creativity, and ownership * Bring curiosity, empathy, and a growth mindset **What You Can Expect** * Your profile will be reviewed by our Talent team * If there’s a potential fit with current or upcoming roles, we’ll reach out to chat * You’ll remain in our talent community, and we’ll keep you in the loop as Heidi continues to grow. *We encourage you to check back on our* *careers page* *for new openings regularly.* **Note on inclusivity** Heidi celebrates diversity and is committed to creating an inclusive environment for all team members. We encourage people from all backgrounds, identities, and experiences to express interest.

Strategy & Operations Manager - Patient Support

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * 130% YoY revenue growth and a 90% reduction in cash burn \- culminating in our $1\.15bn acquisition by Hims \& Hers in 2026, giving us the platform to take long\-term care global * Supported over 350k patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **About The Role** Building the world’s largest digital healthcare company means lots of exciting challenges. We will be: * Scaling \& improving our existing Weight offering * Launching new exciting product lines and treatments * Creating a world class mobile experience The Strategy \& Ops Manager will work on the most pressing projects in our function, acting as a ‘swiss army knife’ and reporting to the Head of Patient Operation. You will work closely with leaders in our business across different sites and complete strategic analysis, collaborate with clinical, operations, product and growth to execute on key initiatives, and be a thought partner to the leaders you work with. No day will be the same. If you’re hungry to make an impact, and excited to one day be a leader in a world\-class business \- this role is for you. What You'll Do You will own a portfolio of high\-impact initiatives (typically 2\+ at a time) that materially improve patient outcomes and drive meaningful business value for Juniper/Eucalyptus. This is an outcomes\-first role: you’ll be accountable for moving core metrics like retention, LTV, patient effort, CSAT/NPS, speed to resolution and contribution margin, not just delivering projects. **Build a category\-defining Patient Operations engine (patients choose us—and stay) with different project examples:** * Own the end\-to\-end retention and experience roadmap for the highest\-leverage patient journeys (e.g., onboarding → first outcomes, medication support, renewals, cancellations), identifying where trust breaks and redesigning journeys to reduce friction and increase long\-term adherence * Translate patient \+ commercial problems into clear hypotheses, measurable success metrics, and an execution plan that ships improvements fast and compounds over time * Drive step\-change performance in our operating model (triage, QA, macros, knowledge base, escalation paths), reducing repeat contacts and backlog while improving patient confidence and resolution quality * Define and operationalise world\-class service levels (SLAs), staffing models, and capacity plans across peaks, new launches and campaign periods—so we are predictably excellent at scale * Partner with Product/Engineering to build operational platform capabilities (automation, self\-serve, workflow tooling, dashboards) that reduce patient effort, improve quality, and lower cost\-to\-serve—directly improving contribution margin * Work cross\-functionally with Clinical Ops, Pharmacy, Supply Chain/Fulfilment and Growth to resolve systemic issues that harm patient experience (e.g., prescription delays, delivery issues, eligibility/information gaps) and prevent them recurring **Drive stakeholders to decisions and shipped outcomes (strategy → impact)** * Build business cases that quantify patient, revenue, and margin impact; influence prioritisation so the team invests in the highest\-return work * Lead cross\-functional delivery end\-to\-end: align scope, success metrics, dependencies and milestones; drive trade\-offs; unblock teams; and hold a high bar for pace and quality * Create clarity in ambiguity: define the “what” and “why,” then build the operating cadence and accountability to make it happen **Be a strategic owner for Patient Operations leadership** * Act as a thought partner to Patient Ops leaders on operating model, ownership, escalation governance, and workforce strategy as we scale across markets * Work with Analytics to build a measurement system that links patient experience to business performance (retention, adherence, patient effort, CSAT/NPS, resolution time, cost\-to\-serve, contribution margin), and turn insights into prioritised roadmaps that deliver durable improvements **About You** **Experience \& Background** * 5\+ years in high\-velocity, high\-ownership environments \- preferably including some time in consulting/banking and 1\-2 years in an strategy or operations role at a start\-up * Exceptional problem solver with structured thinking \- can break down ambiguous challenges, generate hypotheses, and test them systematically * Hands\-on \- not afraid of ‘rolling up the sleeves’ and getting the nitty gritty done to move projects forward * Strong communication and execution focus \- able to present complex ideas clearly and drive projects forward with incomplete information * Product sensibility \- understanding of how to design things people want, whether through formal product experience or adjacent roles * High agency and comfortable with ambiguity \- takes ownership, finds solutions, and thrives when priorities shift and new challenges emerge * Business acumen \& big\-picture thinking — can connect day\-to\-day work to the wider business context, and identify what will most immediately move outcomes for the function (patient \+ commercial) **Bonus Points** * Healthcare or regulated industry experience * Experience building propositions or products that drive behaviour change * Previous startup or scale\-up experience **So, Why Join Eucalyptus?** * Make real impact, fast \- We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else. Helping impact patients lives for the better from the moment you join Euc. * You’ll be supported to accelerate your career \- Regular feedback alongside our bi\-annual performance reviews, a professional development budget \& leave help ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential. * You’ll work with others who are incredibly passionate about what they do \- Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients. * We also offer a range of benefits including + Your own stake in the business with our employee options program + A monthly wellness allowance, for you to spend on whatever wellness means to you + A yearly personal development budget and 3 extra days of leave to continuously up\-skill yourself + 25 days holiday \+ bank holidays with an enhanced parental leave policy + A fun office with regular socials including after school sport, clubs, cycle kick offs and seasonal parties + Your own MacBook and more! * Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here or check us out on Instagram @eucalyptus.health *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Executive Assistant

Accurx

**Accurx is solving healthcare productivity for the NHS** For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system\-wide platform that helps every patient get gold\-standard, efficient, and joined\-up care. What started as a way for GPs to text a patient, has now evolved into an all\-in\-one digital toolkit used by 98% of GP practices and 68% (and growing!) of NHS Trusts. Our platform now powers **Total Triage** to manage patient demand, and **Self\-Book** that lets patients schedule their own appointments in seconds. We’ve automated routine care with **Patient Questionnaires** for long\-term conditions, while **Accumail** finally allows staff\-to\-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with **Accurx Scribe** , our AI\-powered note\-taker that drafts medical notes in real\-time. We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be. **How You'll Empower Our Tech And Product Leadership** As an Executive Assistant at Accurx, you'll be partnering with our Chief Product Officer and Chief Technology Officer, who joins later this year. Between them, they oversee roughly 130 AccuFolk and are responsible for all aspects of our products \- how it's built, how it looks and and how it works. You'll help them manage shifting workflows so they can stay laser\-focused on our company priorities, like our AI\-native shift and building a world\-class technology engine. * Strategic prioritisation: Running a constantly changing diary and scheduling meetings, ensuring both Execs are spending time on core company priorities and deadlines. * Stakeholder collaboration: Acting as the primary point of contact between Execs and internal or external stakeholders, seamlessly screening, drafting, and responding to emails. * Product \& Tech forum enablement: Working closely with the Chief of Staff (Product \& Tech) to ensure the smooth running of the Leadership forum and supporting executive oversight of key product, research, data, and design decisions. * Content and board preparation: Owning the preparation of high\-quality materials and presentations for the board on critical Product \& Tech matters. * Operational efficiency: Identifying and implementing process improvements within the assistant function while fostering a collaborative environment amongst other EAs. * Event and logistics coordination: Planning smart, cost\-efficient travel itineraries and organising internal and external events, including offsites, socials, and user events. **You should apply if...** * You have proven EA experience within tech: You are an experienced Executive Assistant who has supported C\-level executives in a fast\-paced tech startup or scale\-up environment. * Proactive forward\-thinking is your natural state: You excel at thinking multiple steps ahead, actioning potential next steps before the executives have even considered them. * You're a critical prioritisation partner: You are a critical thinker who has the ability to challenge executives on their priorities to keep them focused on what matters. * You use AI as your team mate: You've tried every tool and prompt to make your job easier and get stuff done quicker, and know what works for you and your execs * You're THE master of diaries and deadlines: You have excellent time management skills and a proven track record of managing busy diaries and correspondence under tight deadlines. * You have strong industry familiarity: You understand tech companies, enabling you to help leaders balance the urgent and the important. * You have flawless communication and detail: You have exceptional attention to detail along with strong oral and written communication skills suitable for different audiences. * You feel like you have strong values alignment: You showcase strong alignment with our core principles, including solving healthcare productovity, moving with urgency, and being relentlessly resourceful. **What’s in it for me?** You'll be joining an established but fast\-growing Tech for Good movement, where we're led by our Principles and our mission to solve healthcare productivity. * £60,000 \- £80,000 salary \+ share options up to £15,000 * Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life * Flexible working: We are an office first culture and ask that you’re in our (dog\-friendly) Shoreditch office 3 days a week, with core hours of 10am \- 4pm * Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year * Family matters: We offer enhanced parental leave, fertility support and parental loss support * We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! **Want to know more about the company or the hiring process?** Check out our Careers page and Candidate hub. **Find us across social media** : Medium, LinkedIn, X, Instagram and YouTube.

Business Development Manager

Accurx

**Accurx is solving healthcare productivity for the NHS** For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system\-wide platform that helps every patient get gold\-standard, efficient, and joined\-up care. What started as a way for GPs to text a patient, has now evolved into an all\-in\-one digital toolkit used by 98% of GP practices and 68% (and growing!) of NHS Trusts. Our platform now powers **Total Triage** to manage patient demand, and **Self\-Book** that lets patients schedule their own appointments in seconds. We’ve automated routine care with **Patient Questionnaires** for long\-term conditions, while **Accumail** finally allows staff\-to\-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with **Accurx Scribe** , our AI\-powered note\-taker that drafts medical notes in real\-time. We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be. **What you'll be working on as a Business Development Manager** We've grown the team a lot during the last year, and this has been driven by our success in in secondary care. The Business Development and Partnerships team are truly at the forefront of our mission to redefine acute care. This isn't about maintaining the status quo; it’s about architecting our footprint within the NHS from scratch, turning our cutting\-edge AI powered note\-taker **Accurx Scribe** into the new standard for clinical efficiency. * Forging a new market path: Leading our efforts in the complex acute care sector by identifying high\-value NHS Trusts and constructing a high\-velocity sales pipeline from zero. * Elevating partnerships: Moving past traditional vendor relationships to become a strategic advisor, aligning our vision with the long\-term transformation goals of NHS leadership. * Bridging tech and triage: Directly linking acute service pain points to our AI Scribe and Total Triage tools, proving their value through high\-stakes clinical pilots. * Evidencing impact: Generating the tangible data and "real\-world" proof points required to show how our solutions measurably improve patient outcomes and staff retention. * Scaling transformation: Translating successful local projects into broad, trust\-wide implementations that fundamentally change how healthcare is delivered. **You should apply if...** * You are a proven deal\-closer with a background in sales or partnerships and a history of nurturing high\-value, long\-term accounts. * You have a sophisticated grasp of the NHS landscape, specifically the inner workings and procurement nuances of Acute Trusts. * You’re a proven self\-starting strategist who takes full ownership of the sales lifecycle, from the first cold outreach to the final handshake. * You possess grit and intellectual agility to navigate a high\-growth environment, using evidence and insight to turn "no" into "how." * You maintain a data\-centric mindset, capable of leveraging analytics and automation to scale your impact without losing the human touch. * You are a collaborative powerhouse who enjoys working alongside Product and Client Success teams to ensure our technology solves genuine clinical problems. * You’re the definition of mission\-driven and thrive when the stakes are high, motivated by the opportunity to modernise healthcare infrastructure. **What’s in it for me?** You'll be joining an established but fast\-growing Tech for Good movement, where we're led by our **Principles** and our **mission** to solve healthcare productivity. * £55,000 \- £75,000 salary \+ share options up to £15,000 * Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life * Flexible working: We are an office first culture and ask that you’re in our (dog\-friendly) Shoreditch office 3 days a week, with core hours of 10am \- 4pm * Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year * Family matters: We offer enhanced parental leave, fertility support and parental loss support * We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! **Want to know more about the company or the hiring process?** Check out our **Careers page** and **Candidate hub** . **Find us across social media:** Medium, LinkedIn, X, Instagram and YouTube.

Account Executive

Healthtech 1

****We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible 💙**** The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest\-growing startup in the UK and 33rd fastest\-growing in Europe 🚀 **⛩️ Our Principles** Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech\-1: * 💙 Care deeply * 🏋️‍♀️ Work hard * 🤝 Be your word * 💬 Trust in radical truth and transparency * 🚀 Do your life's best work * 🥳 Find the fun Read more about our principles and our "why" in the Healthtech\-1 Handbook. ****🚀 The mission**** We have an ambitious mission: to unlock access to healthcare by navigating patients to the right place, first time. We’re going to create a world where every appointment is transparent and *bookable* , starting in General Practice. We're the team to do this \- We were previously ranked 8th fastest growing startup in UK and 33rd fastest in Europe. Now, we are hiring an Account Executive to help us get in front of more practices. Your core focus will be on full cycle sales from lead generation to closing and onboarding practices. You’ll be joining an ambitious sales team with prior experience at Monzo, Revolut, the Civil Service, the NHS, investment banking, consulting, and other VC\-backed startups. Everyone works in pairs to own a geographic patch. We work in pairs because we believe it encourages peer learning and healthy team culture. Progression works across three dimensions: * Closing bigger deals (larger ACV) * Selling more advanced products * Training/ coaching other members of the team This is a place to do your life’s best work. ****🎯 Goal expectations**** Our mission is to unlock access to healthcare. You will contribute by increasing appointment supply. This is achieved through selling more products to more practices. **Objective 1: Convert new practices** * You will own a geographical patch and do everything it takes to get at least 10 live practices a week. * You will hone your craft until you achieve a 70% demo\-to\-sign rate (demo conversion rate) and a 90% sign\-to\-live rate (funnelling). * You will represent the voice of Healthtech\-1 and take pride and care in every interaction with practices. **Objective 2: Generate leads** * You will create and implement high impact lead gen strategies (e.g. cold calling, email campaigns, events, field sales, referrals, etc.). * You will generate high quality leads using storytelling, data, and research. * You will fill a personal calendar of demos. **Objective 3: Improve team performance** * You will improve team processes on a weekly basis. * You will bring happy conflict in a loving way, no artificial harmony. * You will help the team aim for a stretch target of 15 practices live per person per week. * You aim to delight practices in every interaction and leave practices with a great impression of Healthtech\-1 regardless of if they buy or not. ****🔍 Scope of the role**** **You fully own:** * Your live practices target * The quality and effectiveness of your outbound campaigns * The GTM strategy for your geographic patch **You co\-own:** * The enrichment of your lead list * Keeping the CRM tidy and updated * Booking demos (shared responsibility with Junior Growth Specialists) **You influence (but do not own):** * The way we invest in and deliver inbound campaigns * Product direction via closing the customer feedback loop **You do not own:** * Account management * Product roadmap * ICB (enterprise) deals ****⚠️ This role is not for everyone**** This is a high\-agency, high\-expectation role in a fast\-moving healthtech environment. You probably won’t enjoy this role if you: * Prefer to be told what to do over figuring out what to do * Need significant training and supervision to improve * Aren't comfortable with honest feedback * Don't want to constantly push your work rate You will enjoy this role if you like owning your target and raising the bar around you. ***"You'll be joining a focussed high growth team that have ambitions to help every single practice in the country, and won't stop until they do so. We're humble, low ego and care deeply about doing our life's best work. This will be a ride of a lifetime."** \-\- Pete Huang, Cofounder \& Growth Lead.* ****📝 30/60 day plan**** **By day 30: Train up, earn trust and get moving 🏃** * Learn the main concepts + practice personas + how a practice works + the NHS system + our products * Build empathy for the NHS through direct exposure + Spend a few days as a GP practice receptionist to understand our customer deeply + Stretch goals, complete some admin! - process documents - complete a triage form - serve a patient - call a patient + Present your Old World to the team * Learn the healthtech\-1 style, then develop your authentic style + Watch a demo from each AE + Watch 10 demos + Listen to team mate’s cold calling (1 hour with each AE) + Reflect, summarise and share your style with your manager * Demo, close and onboard practices + independently deliver demos + all activity well documented in CRM + delivered demos at high throughput (assuming you have the leads) KPIs: - 🎯 10 practices live - 🎯 Conversion rate for registrations \>50% - 100 lead gen touch\-points a week, using at least 3 channels - Proactively report on pipeline activity and health (activity, conversion, results, duration) Average sign to live - No early churns **By day 60: Full speed and consistent results 🏎️** - You’ve high team, product, company knowledge \<1 support ask per 5 practices - You’re competent at completing the full life cycle * 100 lead gen touch\-points a week, using at least 5 channels * All activity well documented in CRM * 30 practices self\-generated and live in total * No early churns - You’re having team level impact * created 5 support / growth articles * delivered a knowledge share * you’ve helped a team member debug a problem KPIs: - 🎯 20 practices live a month - 🎯 Conversion rate for registrations \>60% - Proactively report on pipeline activity and health (activity, conversion, results, duration) Average sign to live ****✅ Must\-have traits**** * Bias to action \- fearless with getting on the phone, bias to action, takes rejection well * Storyteller \- High quality and persuasive incredible communicator internally and externally * Outcome driven \- focus on the big picture and business goals * Coach\-ability \- strong internal communication, be able to take on feedback and adjust plan * Tech savvy \- understand the stack; Attio etc * Team player \- low personal ego, brings happy conflict, and improves ways of working * Clear communicator \- communicates appropriately for the setting (e.g. concise or detailed as needed) * Hard working \- will go above and beyond to unlock access to healthcare * Personable and refreshing \- can build a relationship with a spoon, puts people at ease, makes them happy * Creative \- looks beyond the past and present, looking for new high impact opportunities **👍 Required Experience** * 2 years of sales experience * Worked in a fast paced startup environment ****😊 The hiring process**** * 15min fit check * Take home assessment (2\-3 hours) * 45min CV interview * 2\-day paid work trial at our offices * Principles interview with the founders * Offer and references! 🥳 **💙 A Bit About Us** 💙 We’re all NHS staff. We’re inside\-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in\-person communication and prefer candidates who want to work 4\+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business\-as\-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y

Implementation Manager

Accurx

**Accurx is where conversations happen with and about patients in the NHS** For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system\-wide platform that connects everyone through communication. What started as a way for GPs to text a patient, has now evolved into an all\-in\-one digital toolkit used by 98% of GP practices and 68% (and growing!) of NHS Trusts. Our platform now powers **Total Triage** to manage patient demand, and **Self\-Book** that lets patients schedule their own appointments in seconds. We’ve automated routine care with **Patient Questionnaires** for long\-term conditions, while **Accumail** finally allows staff\-to\-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with **Accurx Scribe** **,** our AI\-powered note\-taker that drafts medical notes in real\-time. We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be. **Gamechanging, right? Here's what you'll be getting stuck into to make it work** As an **Implementation Manager,** you’ll be the one making sure our most ambitious tools actually land and stick in Secondary care. You won't just be ticking boxes on a rollout list; you’ll be leading the charge on high\-impact transformations, like helping clinicians and admin teams move over to **Accurx Scribe** **.** You'll spend your time figuring out how these tools fit into the daily lives of clinicians, making sure they aren't just "installed," but are genuinely making things better for everyone. * Driving deep transformation: Leading big\-scale rollouts for complex products like Scribe, making sure we’re not just doing the basics but fundamentally changing how healthcare is delivered. * Strategic boundary\-setting: Standing firm on implementation plans and managing commercial expectations to ensure we deliver sustainable solutions without overcommitting. * Owning the AI journey: Becoming the go\-to expert on our emerging AI features, taking full ownership of how they are introduced to practices and scaled across the country. * Closing the feedback loop: Reviewing practice cohorts 6\-9 months after go\-live to see if they’re actually using the product as intended and figuring out how we can make it even better. * Scaling with smarts: Using our internal AI dashboards to handle the "heavy lifting" of data, so you can focus on the human side of implementation while we automate the repetitive bits. * Raising the bar: Constantly looking for ways to improve our processes—if something isn't working or could be more efficient, you’ll have the autonomy to change it. **You should apply if...** * You’ve been around the block with big rollouts: You have solid experience managing complex implementations in a fast\-paced business and you know how to keep a project moving. * You’re a "driver," not a "passenger": You don't wait to be told what to do; you dive into the context, spot the problems, and take the lead on solving them. * You can hold your own: You’re comfortable having tough conversations with stakeholders and can stay firm on what’s achievable * You’re a natural communicator: You can explain technical or complex changes in a way that feels clear, simple, and actually exciting for the people using them. * You’re relentlessly resourceful: When you hit a roadblock, you don't just stop \- you find a creative way over, under, or through it. * You care about the "why": You’re motivated by the idea of fixing healthcare communication and want to see the real\-world impact of your work on clinicians and patients. **What’s in it for me?** You'll be joining an established but fast\-growing Tech for Good movement, where we're led by our Principles and our mission to Solve Healthcare Productivity. * £45,000 \- £60,000 salary \+ share options up to £15,000 * Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life * Flexible Working: We are an office first culture and ask that you’re in our (dog\-friendly) Shoreditch office 3 days a week, with core hours of 10am\-4pm * Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year * Family matters: We offer enhanced parental leave, fertility support and parental loss support * We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! **Want to know more about the company or the hiring process?** Check out our Careers page and Candidate hub. **Find us across social media:** Medium, LinkedIn, X, Instagram and YouTube.

Influencer Lead

HeliosX Group

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is a step\-change year. Our ambition is to reach £1\.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world\-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** **The Opportunity** We are looking for an **Influencer Lead** to be the architect of our creator\-led growth engine. This is a high\-impact role designed for a strategic heavyweight who views influencer marketing not as a series of posts, but as a sophisticated, scalable acquisition channel. You will bridge the gap between creative storytelling and hard data science, moving the department beyond "manual" management toward a high\-output, automated, and performance\-driven ecosystem. Your mission is to define the global strategy and ensure that influencer marketing is a primary driver of long\-term brand equity and sustainable business growth. Reporting directly to the **Affiliate and Influencer Lead** , the successful candidate will own the global influencer strategy and define the frameworks that optimize **Customer Acquisition Cost (CAC) to Customer Lifetime Value (LTV) ratios** at scale. **What You’ll Do** * Global Roadmap: Define the 12–24 month strategy for the influencer channels, determining budget allocation across platforms, formats, verticals and regions. * Global Process Optimization: Design the global influencer playbook \- standardizing how we vet, brief, and measure creators to ensure scaling, measurable consistency. * Day\-to\-day Budgeting: Oversee budget delivered by global lead, ensuring a balanced influencer portfolio that enables experimentation risk with always\-on conversion consistency. * Experimentation: Own and delegate on a defined experimental roadmap to unlock scale through qualitative and incrementality testing. Develop and test commercial models beyond flat\-fees, including equity\-based partnerships, performance\-bonus tiers, and long\-term loyalty incentives. * People Management: Mentor a team of Managers and Juniors. You are responsible for team KPI delivery, workload balance, and professional growth. * Channel Advocacy: Act as an advocate for the influencer channel cross\-functionally. Ensure influencer insights are integrated into the wider brand narrative. * Campaign Amplification: Work with owned paid social channels to ensure creator content is seamlessly integrated into the paid social funnel to drive down overall blended CAC. * Tech and AI Streamlining: Evaluate and select the tech stack (SaaS platforms, AI vetting tools, CRM) to automate manual tasks such as discovery and reporting. Stay at the forefront of AI and platform algorithm shifts, adjusting the company's "moat" strategy to remain competitive. **What You’ll Bring To HeliosX** * Scale Specialist: You have a proven track record of taking an influencer or partnership program from a "pilot" stage to a considerable revenue driver. * Strategic Growth Mindset: You don't just execute; you build systems. You understand how influencer marketing fits into a wider Media Mix. * Expert Negotiator: You are comfortable in high\-pressure environments, negotiating with top\-tier talent agencies and management firms. * Leadership: Experience managing and developing high\-performing teams in a fast\-paced, "fail\-fast" growth environment. * Data Mastery: Advanced proficiency in data visualisation tools to build custom performance dashboards. * Advertising literacy: Understanding of global advertising laws and contract law (IP, usage rights, exclusivity). * Platform Expert: Deep knowledge of the creator economy tech landscape (e.g., Impact, CreatorIQ, Modash, or bespoke internal tools). **Life at HeliosX** At HeliosX, we’re building the future of healthcare. That means we need brilliant, mission\-driven people who are excited to innovate, scale, and create change. **Here’s What You Can Expect** * 25 Days Holiday (\+ public holidays) * Private healthcare, including dental and vision cover * Employee Pension with Smart Pension and enhanced parental leave * Cycle\-to\-work and Electric Car schemes * Free monthly products from Dermatica and MedExpress, plus family discounts * Home office allowance * Wellbeing perks: Headspace subscription, gym discounts, L\&D budget, and free Audible subscription

Founding Growth Marketer

Healthtech 1

****We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible 💙**** The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest\-growing startup in the UK and 33rd fastest\-growing in Europe 🚀 **⛩️ Our Principles** Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech\-1: * 💙 Care deeply * 🏋️‍♀️ Work hard * 🤝 Be your word * 💬 Trust in radical truth and transparency * 🚀 Do your life's best work * 🥳 Find the fun Read more about our principles and our "why" in the Healthtech\-1 Handbook. ****Founding Growth Marketer**** **🚀 Mission statement** Healthtech\-1 exists to unlock appointment access in the NHS. To get there, we need to put our products in front of GP practices, fast. We’re already in a quarter of GP practices in England and we’re not slowing down! As Founding Growth Marketer you’ll be an essential part of the growth team. We’re currently dependent on outbound activity from the sales team. But if we’re truly going to make a positive impact on the NHS and do it fast you need to help us turn the tables and make inbound leads a core channel. Doing so you will radically transform our growth. We would like you to initially focus on 2 marketing channels: content distribution and community, before moving onto other channels. Over time you’ll have the agency to create the growth marketing playbook that takes us to 100% of the country (and who knows, even beyond). If this excites you, get in touch 😊 **Opportunities for progression:** This is a founding role. As we grow, so does this function, and so does your remit. You’ll have the opportunity to build and lead a team. From day 1, you’ll have the agency to create the growth marketing playbook that takes us to 100% of the country. If this excites you, get in touch 😊 **🎯 Objectives \& Key Results in your first 3 months** **Objectives:** Nurture potential customers from problem unaware to interested in Healthtech\-1 **Key results:** * Generate 100 leads per month * Run 5 experiments * Set up accurate measurement and attribution * Growth team grade your handover process as 5/5 * Nurture an engaged community of 100 by running 3 high impact events **📅 Projects and milestones in your first 3 months** **By Month 1: Get the lay of the land \& implement quick wins** * Understood our context, our current state, and where the biggest opportunities are * Audited our existing marketing activity * Built a strategy for nurturing leads using content marketing (channel 1\) * Set up attribution tracking * Landing pages and website conversion improving with measurable uplift * Identified and implemented 3 quick wins * Generate 25 leads from channel 1 **By Month 2: Double down on signals and start the 2nd channel** * Built a strategy for community and events (channel 2\) * Identified and implemented 3 quick wins for this channel * Launched a referral or ambassador programme * Hosted at least one community\-building touchpoint * Generate 50 leads from all channels * Reporting is easy and accurate **By Month 3: Scale your channels** * Built automations that help you increase activity in both channels * Grow both channels to national coverage * Planned a quarter of community events * Generate 100 leads from all channels **🔍 Scope of the role** Hear it straight from the horse’s mouth/ his words 😂. Olly who leads Growth explains the role: (if video doesn't play, open here) **You fully own:** * Your north star metric (qualified leads generated) and reporting * Email campaigns * Paid channels * Content distribution (and opportunities to collaborate on content production with our content marketer) * Community \& events * Website optimisation * Consistency with brand and tone of voice consistency **You do not own:** * Video content creation (that's our content marketer's domain — you distribute) * Product decisions * Sales execution (though you'll work closely with the sales team on lead quality) **👍 Required Experience** * A generalist \- you've optimised multiple channels before * Analytically sharp \- you set up proper measurement, are comfortable with data, and make data driven decisions * Experimental mindset \- you form hypotheses, test them cheaply, and aren't precious when something doesn't work * Entrepreneurial \- startup or founder experience is a plus; you need to be comfortable with ambiguity and pace * A ‘real’ person \- you’re a great communicator and connect with NHS staff. Community is part of this job * Transparent \- you share what's working, flag what isn't, and don't need chasing for updates **👌 Nice To Have Experience** * Experience marketing to a professional or practitioner audience (e.g. healthcare, legal, finance, education) * Run a referral or ambassador programme before * Hands\-on experience with paid marketing * Built marketing automations **✨ Hiring process** * 👋 Intro chat \- we want to understand how you think \[20 mins] * 🤿 CV deep\-dive \- we'll go through your background in detail \[45 mins] * 💼 A paid in\-office work trial \- you'll work on a real problem with us \[6 hours] * ⛩️ Principles interview \- to understand your value system \[1 hour] * 🎉 Offer \- celebrate and get you set up for success! Other important bits: **Salary:** £55,000 \-£65,000 **Location:** Stratford (London) \- In office 4 days \- 1 WFH **💙 A Bit About Us** 💙 We’re all NHS staff. We’re inside\-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in\-person communication and prefer candidates who want to work 4\+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business\-as\-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23\). **🚀 An opportunity for real upside** 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it \- we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month \- see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth \& Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory \- 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over ti

Videographer & Editor (Social First)

MANUAL

**The Opportunity** Voy is looking for a talented and creatively driven Videographer \& Video Editor to join our in\-house team. Video sits at the heart of how we communicate our brand, explain complex healthcare topics and drive growth across paid and organic channels. This role will be central to producing high\-impact, social\-first video that connects with audiences and drives action. You’ll work closely with our in\-house production, creative and growth teams to bring Voy’s mission and medical expertise to life through compelling visual storytelling. From shooting and lighting to editing and delivering multiple performance\-ready versions, you’ll play a key role in turning insights into video content that stops thumbs, builds trust and helps more people access better healthcare. **What You’ll Do** * Plan, shoot and edit high\-quality, social\-first video content designed to perform across paid and organic channels. * Collaborate with the in\-house production team to maximise each shoot, capturing content that can be repurposed and tested across multiple formats and placements. * Deliver performance\-ready edits including colour grading, sound design, captioning and basic motion graphics. * Create multiple cut\-downs, hooks and variations optimised for different platforms including Meta, TikTok and YouTube. * Translate complex or sensitive healthcare topics into clear, engaging and human visual stories. * Work closely with creative, marketing and growth teams to develop video aligned with campaign goals and performance insights. * Organise and manage video assets to ensure footage, edits and project files remain accessible for future testing and iteration. * Contribute new creative ideas and stay up to date with evolving video, social and paid media trends. **Who You Are** * 3\+ years’ experience in videography and video editing with a strong portfolio or showreel demonstrating social\-first or performance\-driven content. * Advanced proficiency in Adobe Creative Suite, particularly Premiere Pro, After Effects and Photoshop. * Strong technical knowledge of cameras (Sony FX6, FX3 or A7S III), along with lighting and audio fundamentals. * A sharp creative eye for composition, pacing, colour and visual storytelling. * Strong understanding of how video performs across platforms such as Meta, TikTok and YouTube. * Comfortable working with UGC and patient\-filmed footage while maintaining high production standards. * Highly organised with the ability to manage multiple projects and deliver high\-quality work at speed. * Collaborative, proactive and comfortable working cross\-functionally in a fast\-paced environment. Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Clinical Sales Specialist South West UK

CMR Surgical

**About CMR Surgical** At **CMR Surgical** , we're revolutionising the future of minimal access surgery with **Versius** , our next\-generation surgical robotic system. We're growing fast, and we’re on a mission to transform how surgery is delivered globally for the benefit of patients, clinicians, and healthcare systems. Our values— **Ambitious, Humble, People\-Focused, and Fair \& Responsible** define our approach to innovation, partnership, and growth. If you believe in making a meaningful difference in healthcare and want to be part of a purpose\-driven company with bold ambitions, now is the time to join us. CMR is an exciting and evolving company to be joining right now. Our commitment to our goal of building a world\-class medical devices company is underpinned by the ground\-breaking innovation of our next generation of surgical robots and a diverse team of talented and supportive individuals. We’re breaking new ground which makes working here exciting, it provides autonomy, opportunity and makes the things you do visible. Come and join us and see what you’re capable of. **About the Role** As Clinical Sales Specialist, you’ll play a key role in the growth of the Versius robotic programmes across the NHS and private sector, with a specific focus on procedures growth and new product launch and adoption. This is a field\-based role responsible for several accounts where you’ll own the implementation cycle from pre\-contracting stakeholder engagement for the duration of the partnership operating in close collaboration with cross\-functional colleagues and NHS clinical, operational and management teams. **Responsibilities** * Drive the utilisation of Versius across several accounts ensuring hospitals have the latest technology * Lead the clinical growth of Versius, from successful new installation implementation to ongoing sales of new technology and upgrades for the duration of the partnership whilst ensuring feedback is recorded and tracked * Open opportunities for capital sales teams to sell additional Versius * Actively involved in the implementation of systems for new accounts * Provide first class support to Healthcare Professionals (HCPs), engineering teams and Central Sterile Services Department (CSSD) * Implementation planning and coordination to influence internal and external stakeholders to ensure successful completion of all project phases, on time and within budget, while delivering an industry\-leading customer experience * Provide case support and troubleshooting in the Operating Room for surgical teams who are trained to use Versius * Support the sales and management team with internal planning and forecasting processes, record and track activity and progress using Salesforce and other commercial tools * Participate in educational, marketing and sales related activities and events We’re a rapidly developing company and roles can change and evolve. You’ll be willing to turn your hand to anything within the Commercial remit that supports the team with delivering its objectives. **About You** To be successful in this role, you’ll need to have/be: * Experience within the Operating Room with either a track record of successful sales into the NHS or private sector of surgical equipment or experience within a clinical environment relating to advanced technology * Demonstrated ability in multiple stakeholder management * Strong project management, prioritisation and organizational skills, being responsible for a variety of key planning and coordinating activities * Excellent interpersonal/communication skills, ability to build rapport and strong long\-term relationships * Strong business acumen and commercial understanding * Highly motivated, adaptable to change and solution\-oriented individual who enjoys operating in a fast\-paced environment. * Experience in robotic surgery, soft tissue surgical devices, or minimal access surgery (MAS) (desirable) * You will work as part of a closely networked commercial team, predominantly in a defined region, but will have a willingness to travel across the UK, with availability for several days away, and occasionally internationally At CMR we’re building a diverse, inclusive, and authentic workplace; what matters most to us is that you identify with our values and are passionate about making a difference. **Why Join Us?** We offer a competitive salary and a great benefits package including a bonus, non\-contributory pension, private healthcare, generous annual leave allowance and enhanced global parental leave pay. **Interested? We’d love to hear from you!** **This role requires candidates to have eligibility to work within the UK.** **Strictly no agencies**

Performance Creative Strategist (Paid Social)

Voy

We're looking for a deeply curious and analytical Creative Strategist to be the brains behind our performance creative. You will be the critical link between data and ideas, responsible for uncovering insights in our campaign performance and translating them into powerful concepts for future ads. You will spend your days in our ad platforms and analytics dashboards, figuring out the ‘why’ behind what works, and using that knowledge to write the briefs that fuel our growth engine. This is a chance to move beyond guesswork and become a true creative scientist. You rely on both data and taste to develop winning formulas and see the direct impact of your insights on the company’s bottom line. You will work alongside world\-class channel managers and creatives in a high\-velocity testing environment where learning and iteration are paramount. This hybrid role is based three days per week in our London HQ. **What You’ll Do** * Analyse creative performance data – Conduct regular, in\-depth analysis of our advertising creative across all performance channels to identify trends, top performers, and areas for improvement. * Develop data\-informed creative hypotheses – Formulate clear, testable hypotheses based on your analysis. * Write compelling creative briefs – Translate your hypotheses and insights into concise, inspiring, and data\-rich briefs for internal and external creative partners. * Manage the creative feedback loop – Own the process of analysing test results and systematically sharing learnings with the creative and marketing teams to inform the next cycle of iteration. * Conduct competitor and market research – Be the team’s expert on the competitive landscape, constantly monitoring for new creative trends, angles, and formats that we can adapt and test. * Partner with channel managers – Work as a strategic partner to paid social and search managers, providing them with a steady stream of creative insights to improve their channel performance. **Who You Are** * 2\+ years of experience in a creative strategy, media buying, or performance marketing role where you were responsible for analysing ad creative performance. * An exceptional analytical thinker who has the ability to look at a spreadsheet of ad results and see a compelling story and actionable insights. * Highly proficient with native ad platforms (especially Meta Ads Manager and TikTok Ads Manager) and analytics tools (e.g. Google Analytics, Looker). * A natural\-born problem solver, driven by an insatiable curiosity to understand why some creative works and other creative fails. * An excellent communicator who can translate complex data into a simple, clear, and persuasive narrative for creative\- and data\-minded stakeholders. * A bridge\-builder between analytical and creative minds, earning the trust of both through your rigour and insight. * Extremely organised and able to manage multiple projects and data streams in a fast\-paced, high\-performance environment. Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Videographer & Editor (Social First)

Voy

**The Opportunity** Voy is looking for a talented and creatively driven Videographer \& Video Editor to join our in\-house team. Video sits at the heart of how we communicate our brand, explain complex healthcare topics and drive growth across paid and organic channels. This role will be central to producing high\-impact, social\-first video that connects with audiences and drives action. You’ll work closely with our in\-house production, creative and growth teams to bring Voy’s mission and medical expertise to life through compelling visual storytelling. From shooting and lighting to editing and delivering multiple performance\-ready versions, you’ll play a key role in turning insights into video content that stops thumbs, builds trust and helps more people access better healthcare. **What You’ll Do** * Plan, shoot and edit high\-quality, social\-first video content designed to perform across paid and organic channels. * Collaborate with the in\-house production team to maximise each shoot, capturing content that can be repurposed and tested across multiple formats and placements. * Deliver performance\-ready edits including colour grading, sound design, captioning and basic motion graphics. * Create multiple cut\-downs, hooks and variations optimised for different platforms including Meta, TikTok and YouTube. * Translate complex or sensitive healthcare topics into clear, engaging and human visual stories. * Work closely with creative, marketing and growth teams to develop video aligned with campaign goals and performance insights. * Organise and manage video assets to ensure footage, edits and project files remain accessible for future testing and iteration. * Contribute new creative ideas and stay up to date with evolving video, social and paid media trends. **Who You Are** * 3\+ years’ experience in videography and video editing with a strong portfolio or showreel demonstrating social\-first or performance\-driven content. * Advanced proficiency in Adobe Creative Suite, particularly Premiere Pro, After Effects and Photoshop. * Strong technical knowledge of cameras (Sony FX6, FX3 or A7S III), along with lighting and audio fundamentals. * A sharp creative eye for composition, pacing, colour and visual storytelling. * Strong understanding of how video performs across platforms such as Meta, TikTok and YouTube. * Comfortable working with UGC and patient\-filmed footage while maintaining high production standards. * Highly organised with the ability to manage multiple projects and deliver high\-quality work at speed. * Collaborative, proactive and comfortable working cross\-functionally in a fast\-paced environment. Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Engineering Manager

HeliosX Group

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is a step\-change year. Our ambition is to reach £1\.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world\-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** **About The Role** We need Engineering Managers who are builders at heart. We want people who thrive on shipping high\-impact work, think like product owners, and excel at clearing the path so their teams can execute at their full potential. At HeliosX, Engineering Managers drive the execution engine. You will be deeply embedded in the work to shape how your teams build, challenge them to improve, and help them succeed. This is a leadership role first. Your impact comes primarily through your teams rather than your own code output. You will manage around 8\-12 engineers across multiple small teams. Some teams might be one or two people; others might be six. The shape varies, but the job is the same: make those teams succeed. **What You'll Be Doing** * Drive execution. You set ambitious targets and hold teams accountable. You own the accuracy of commitments. When you assign feature leads to initiatives, you remain accountable for the performance throughout delivery. Delegation is not abdication. You must stay close enough to the technical details to understand challenges, unblock the team, and make the right calls on complexity. * Build and grow your people. You line\-manage every engineer on your teams. We expect you to hold a high bar for performance, give direct feedback, and proactively make changes when necessary. You also invest in high performers by stretching them with the right opportunities to support their development. * Improve how your teams work. Be relentless about making your teams more effective over time. This includes refining processes, adopting better tools, and improving how your teams use AI in their day\-to\-day work. If you find friction, remove it. * Shape what gets built. Your Product Manager counterparts own the "what and why," but you are their partner. You help refine ideas, identify opportunities to deliver value sooner, and provide early estimates. You assign the right technical leads and ensure work is broken down effectively. You also balance product delivery with platform investment to prevent excessive tech debt. * Drive technical excellence. You own the technical roadmap and architectural integrity. You don’t need to dictate the plan, but you must ensure the team is making good decisions. Keep the quality bar high. Ensure our systems are built to scale. * Prototype and explore. You use AI tools to rapidly explore, prototype ideas and test assumptions. While you are not on the critical path for implementation, you should be hands\-on enough to validate approaches and push the team's thinking. * Shape HeliosX Engineering. You will hire your future colleagues. You will also contribute to engineering\-wide culture and work alongside peers to raise the bar across the organization **Who You Are** * Management experience. You have line\-managed engineers before and handled the hard parts, such as performance management, difficult conversations, and navigating change. We care less about years of experience and more that you have done this for real. * Strong technical background. You have held at least a Senior Engineer role. You can look at a system design, a technical proposal, or a gnarly production issue and form a credible view. We are flexible on specific tech stacks but a Java background and at least some experience with React/Typescript are a plus. * Bias for action. You default to doing, not deliberating. You would rather ship something imperfect and iterate than wait for the perfect plan. * People and growth focus. You believe high\-performing teams start with people who feel supported, challenged, and trusted. * AI\-native mindset. You don't just use AI tools. You have changed how you and your teams work because of them. You have strong opinions on where AI genuinely accelerates delivery and where it is a distraction. * Comfort with ambiguity. You can operate in a fast\-moving environment where priorities shift and things aren't always neatly defined. You figure it out. **Why work with us?** At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission \- but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all\-star team, here are the other benefits of coming on board: * Generous equity allocations with significant upside potential * 25 Days Holiday (\+ all the usual Bank Holidays) * Private health insurance, along with extra dental and eye care cover * Employee Pension with Smart Pensions * Enhanced parental leave * Cycle\-to\-work Scheme * Electric Car Scheme * Free Dermatica and MedExpress products every month, as well as family discounts * Home office allowance * Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)

Director of Growth - Weight Loss

Voy

We’re looking for a world\-class Director of Growth to own our growth trajectory across our largest and most established product in the UK. In this role you will command a multi\-million\-pound budget and lead a cross\-functional team to drive acquisition, retention, and revenue in our core markets. You will be responsible for localising our global growth playbook and building the new strategies that will unlock the next phase of our European expansion. This is a rare chance to run a significant business unit within one of Europe’s fastest\-growing companies. You will have significant ownership from day one, a large budget, and a mandate to deliver results. You’ll orchestrate a team of specialists, partner with central leadership, and be directly accountable for hitting our ambitious regional targets as we scale past the £1B ARR milestone. This hybrid role is based three days per week in our London HQ. **What You’ll Do** * Own the growth P\&L – Forecast and manage a multi\-million\-pound annual budget, optimising spend across all channels to deliver against ambitious revenue and CAC efficiency targets. * Lead the growth organisation – Directly manage and develop a team of growth and marketing managers, fostering a culture of ownership, rigour, and high performance. * Develop and execute the growth strategy – Define the strategic priorities for Weight Loss, making key decisions on channel mix, budget allocation, and market\-specific campaigns. * Scale new and existing channels – Oversee the day\-to\-day operations and scaling of all acquisition and retention channels within the region, from performance marketing, CRO, CRM, and lifecycle. * Drive market expansion and localisation – Adapt global strategies for local market nuances, and develop the playbook for launching and scaling new products or entering new European countries. * Partner cross\-functionally – Work hand\-in\-hand with global leaders in product, brand, data, and commercial to ensure the needs of the UK and European markets are met. * Serve as the regional expert – Act as the primary voice for the UK within the global organisation, reporting on performance, risks, and opportunities to the executive team. **Who You Are** * 8\+ years of end\-to\-end growth leadership, with demonstrable success taking brands from eight to ten figures in revenue. * Proven P\&L ownership at scale; you have experience managing a budget of at least £10M\+ annually and being accountable for the top and bottom\-line results. * A true player\-coach who is equally comfortable setting a multi\-quarter strategy and deep\-diving into a campaign analysis with a marketing manager. * An inspiring people leader who has managed and built interdisciplinary teams; you set clear goals, give candid feedback, and empower your team to succeed. * Possess a deep understanding of the European consumer and media landscape, including the nuances of scaling across different countries, cultures, and regulatory environments. * Expert in performance marketing, with a strong working knowledge of lifecycle/CRM, CRO, and brand marketing. * Thrive in hyper\-growth and pace; you bias to action, love building process, and can navigate complexity with a calm, focused approach. * An excellent communicator who can influence C\-suite and board one minute and break down concepts for junior talent the next. Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Senior Clinical Account Executive

Healthtech 1

****We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible 💙**** The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest\-growing startup in the UK and 33rd fastest\-growing in Europe 🚀 **⛩️ Our Principles** Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech\-1: * 💙 Care deeply * 🏋️‍♀️ Work hard * 🤝 Be your word * 💬 Trust in radical truth and transparency * 🚀 Do your life's best work * 🥳 Find the fun Read more about our principles and our "why" in the Healthtech\-1 Handbook. **✨ The Role** We’re hiring a Senior Clinical Account Executive to help more GP practices adopt our platform. This opportunity is perfect for GPs wanting impact beyond the consulting room; this is your chance to shape the future of healthcare delivery while staying connected to patient outcomes. You’ll be part of a proven team with deep industry relationships and a track record of innovation. This role is perfect for clinicians ready to use their expertise in a strategic, commercial environment where your insights help us scale. What on offer: * Salary: £45,000 \- £75,000 \+ commission (depends on YOE and interview performance) * Location \- Stratford (E.London) \- 4 days onsite \& 1 WFH ****Why NHS staff end up thriving here**** The best people in this role deeply understand: * Pressure inside General Practice or the NHS * Patient access challenges * Reception and triage workflows * NHS operational realities * How difficult change can be inside the NHS Your clinical credibility and empathy will matter far more than “traditional sales experience”. You’ll spend your time: * Speaking directly with GP partners, Practice Managers, and their teams * Understanding operational pain points * Explaining how our products can support GP practices * Helping teams improve patient access * Guiding practices from sign\-up to go\-live ****What success looks like**** You’ll: * Own a geographic patch * Generate and close new practice opportunities * Build trusted relationships with clinicians and practice teams * Help practices successfully go live on the platform * Improve how we sell and support practices as we scale Targets are ambitious because the mission matters: * 15\+ practices live per month * High demo\-to\-close conversion * Fast onboarding and adoption ****Who this role suits**** You’ll enjoy this role if you: * Care deeply about improving access to healthcare * Want impact beyond a single practice or clinic * Enjoy communicating and influencing people * Like solving operational problems * Thrive in fast\-moving startup environments * Want ownership, progression, and autonomy You probably won’t enjoy this role if you: * Prefer highly structured NHS environments * Want a purely clinical role * Dislike commercial targets or outbound activity * Prefer slow decision\-making and consensus culture ****Growth \& progression**** Progression comes from: * Closing bigger and more strategic opportunities * Becoming a product expert * Coaching and mentoring others * Helping shape go\-to\-market strategy ****Ideal background**** We’d especially love to hear from people with experience in: * General Practice * Primary care operations * NHS transformation or commissioning * Clinical leadership * Practice management * Healthtech or digital health * Sales experience is preferred We care more about: * Being highly competitive and target driven * Clinical understanding * Communication skills * High ownership * Energy and adaptability * Ability to build trust quickly **💙 A Bit About Us** 💙 We’re all NHS staff. We’re inside\-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in\-person communication and prefer candidates who want to work 4\+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business\-as\-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23\). **🚀 An opportunity for real upside** 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it \- we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month \- see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth \& Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory \- 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five\-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension \- We operate a standard 3% employer contribution and employees auto\-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit \- A one\-off benefit to support living closer to the office: £5,000 if you live within a 30\-minute walk, or £2,500 within a 30\-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! **🌈 Inclusive \& Diverse by Design** We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin \- essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're activ

Customer Success Associate

Healthtech 1

****Let's make the NHS the most advanced healthcare system in the world 💙**** The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. So we’re on a mission to fix it with technology that actually works. We love the NHS because it’s accessible to all, free at the point of delivery and employs millions up and down the UK. But we've all read the headlines. It's under intense pressure with rising costs, GP strikes, budget uncertainty and an ageing population. Which means longer wait times, fewer appointments and lower quality care for the people who need of it most. *The NHS is beautiful, but broken.* The largest cost (£66bn\+) is staff, who spend a ridiculous amount of time on mundane admin. 35% of NHS staff are employed to complete administrative work all day, every day. And that's where we're making a difference. We're focused on relentlessly automating repetitive processes within the NHS. And we’ve had great early success. Our first product, Automated Registrations, is already used by 24% of GP practices in England. With this wedge in the market, we're now building more powerful tech that unlocks access to healthcare for the entire nation. Check out bookable.health for a sneak peek. **⛩️ Our Principles** Exciting challenges lie ahead—guided by our principles, we’ll meet these challenges with a thoughtful and caring approach to support our community of NHS GP practices. These principles drive everything we do at Healthtech\-1: * 💙 Care deeply * 🏋️‍♀️ Work hard * 🤝 Be your word * 💬 Trust in radical truth and transparency * 🚀 Do your life's best work * 🥳 Find the fun Read more about our principles in the Healthtech\-1 Handbook. This is not a traditional Customer Success role. You’ll sit at the centre of product adoption, customer growth, and operational execution and owning the most critical stage of the customer journey and helping turn early traction into long\-term success. If you thrive in fast\-paced environments, enjoy solving problems, and want to play a key role in scaling a HealthTech startup, we’d love to hear from you. **Snapshot of what's on offer:** **Salary:** Starting at £45,000 \+ equity **Office Location:** \- Stratford (E.London) \- 4 days onsite \& 1 WFH **What You’ll Be Responsible For** **Customer Onboarding \& Adoption** * Own onboarding for new customers from initial activation through to successful adoption * Lead consultative onboarding calls via video and phone, focused on customer outcomes rather than simple product walkthroughs * Drive early engagement and ensure customers are actively using the platform * Demonstrate measurable ROI within the first 90 days through improved workflows, adoption, and customer outcomes * Act as the primary point of contact during the early customer lifecycle * Tailor onboarding approaches based on customer needs while balancing efficiency and personalisation **Product Launch \& Growth** * Drive the successful rollout and scaling of new flagship products * Drive upsell opportunities across existing customers and contribute to wider growth targets * Identify and manage early adopter customers to ensure strong activation and retention * Troubleshoot customer issues in real\-time to create a smooth and successful launch experience **Product Operations \& Process Building** * Build and refine onboarding, support, and operational processes from scratch * Use AI tools and automation to improve onboarding, tracking, and internal workflows * Create scalable playbooks and documentation for future product rollouts * Track customer usage, feature adoption, and rollout performance **Customer Insights \& Cross\-Functional Collaboration** * Gather structured and unstructured customer feedback * Translate customer insights into actionable product and operational improvements * Work closely with Product, Engineering, Sales, and Account Management teams to improve customer experience and drive adoption * Identify recurring issues, feature gaps, and opportunities for optimisation **What Success Looks Like In Your First 3 Months** * Upsell target delivered on time, with strong activation among early adopters * A clear, repeatable onboarding playbook that did not exist before you joined * Product and engineering trust you as the voice of the customer * Retention and usage metrics are being tracked and showing early positive signals **By Month 1: Get up to speed, start onboarding** * Understand the product, the customer base, and where the biggest opportunities are * Map existing customers by upsell readiness and product fit * Shadow customer calls and get hands\-on with all internal tools * Kick off first upsell conversations and launch initial onboardings * Identify and implement 3 quick wins to improve the onboarding experience **By Month 2: Full upsell sprint \- scale outreach and drive activation** * Refine the upsell pitch based on what is working; cut what is not * Scale outreach using AI tooling to automate follow\-ups and personalise at volume * Run structured feedback sessions and write first batch of product improvement tickets **By Month 3: Target hit \- now build for what's next** * Hit the target and make sure customers are using the product to its full potential * Audit the full customer journey and formalise onboarding and support processes * Set up dashboards and tracking for adoption, usage, and churn signals * Design a post\-onboarding check\-in cadence to maintain engagement * Deliver a retrospective: what worked, what did not, and what comes next ****About You**** * 1\+ years experience in a customer\-facing, operational, commercial, or startup environment * Excellent communication skills with confidence running calls and building rapport quickly * Commercially minded with the ability to connect product usage to customer value and outcomes * Highly organised and comfortable managing multiple customers and priorities simultaneously * Energised by fast\-paced environments and excited by solving problems * Proactive, adaptable, and willing to operate as a generalist where needed * Interested in AI, operational efficiency, and helping build scalable systems * Ambitious and motivated to grow quickly within Customer Success, Operations, or Growth * Passionate about improving healthcare through technology **💙 A Bit About Us** 💙 We’re all NHS staff. We’re inside\-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH. We highly prioritise in\-person communication and prefer candidates who want to work 4\+ days a week in the office. Our anchor days are Mon, Tues and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business\-as\-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23\). **🚀 An opportunity for real upside** 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it \- we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥗 Health and fitness budget of £60 per month \- see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth \& Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory \- 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five\-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5

Founding Product Engineer - Backend Leaning

Healthtech 1

****We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible 💙**** The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest\-growing startup in the UK and 33rd fastest\-growing in Europe 🚀 **⛩️ Our Principles** Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech\-1: * 💙 Care deeply * 🏋️‍♀️ Work hard * 🤝 Be your word * 💬 Trust in radical truth and transparency * 🚀 Do your life's best work * 🥳 Find the fun Read more about our principles and our "why" in the Healthtech\-1 Handbook. ****What we’re looking for**** This is for a product\-minded full stack founding engineer who wants to move with extreme urgency and have complete autonomy. You'll help build and scale our product, working across teams and directly with our customers. What we're looking for: * You are operating at a senior or lead level and have 5\+ years of experience, with expertise in React and TypeScript * You’ve experienced a startup or scale up especially at an early stage. You’ve been part of a small squad of high performing engineers and you weren’t just “one of many” * You may have a founders/entrepreneurial mindset or have been a technical founder yourself and get the early stage growth journey * You pride yourself on producing high quality code which scales effectively into different environments * You feel accountable for the end\-to\-end solution and can build our product which can handle various NHS "oddities" * You understand and mitigate the risks of distributed systems, ensuring code that is failsafe even in the cases where things go wrong * You thrive with autonomy, responsibility, and building things that truly matter. **Tech environment** * Fullstack (Backend leaning): TypeScript or similar * APIs: Designing and consuming scalable, well\-structured services * Data: Working with production systems and performance considerations * Experience in scaling product environments or high\-stakes domains (health, finance, infra) is a strong advantage. **What Success Looks Like** * You ship intuitive, high\-quality user experiences that clinicians and patients rely on daily * You influence product direction, not just implementation * You identify and solve performance and usability challenges before they become problems * You become a trusted voice across engineering, product, and design * The team delivers faster and better because of you! **Whats on Offer:** **Salary:** £90\-125,000k \+ equity **Location:** London (Stratford) \- Onsite 4 days **💙 A Bit About Us** 💙 We’re all NHS staff. We’re inside\-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in\-person communication and prefer candidates who want to work 4\+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business\-as\-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23\). **🚀 An opportunity for real upside** 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it \- we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month \- see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth \& Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory \- 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five\-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension \- We operate a standard 3% employer contribution and employees auto\-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit \- A one\-off benefit to support living closer to the office: £5,000 if you live within a 30\-minute walk, or £2,500 within a 30\-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! **🌈 Inclusive \& Diverse by Design** We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin \- essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.

User Support Operations Manager (Product)

Accurx

**Accurx is solving healthcare productivity for the NHS** For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system\-wide platform that helps every patient get gold\-standard, efficient, and joined\-up care. What started as a way for GPs to text a patient, has now evolved into an all\-in\-one digital toolkit used by 98% of GP practices and 68% (and growing!) of NHS Trusts. Our platform now powers **Total Triage** to manage patient demand, and **Self\-Book** that lets patients schedule their own appointments in seconds. We’ve automated routine care with **Patient Questionnaires** for long\-term conditions, while **Accumail** finally allows staff\-to\-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with **Accurx Scribe** , our AI\-powered note\-taker that drafts medical notes in real\-time. We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be. **That sounds cool \- what does the User Support Operations Manager have to do with it?** Healthcare teams rely on Accurx every single day; and when we ship new features, they need to land smoothly. As **User Support Operations Manager (Product)** , you are the essential bridge between our frontline support operations and the product teams. As we ramp up our product launches, you'll ensure we keep pace with the roadmap without sacrificing quality, looking across all pods at once, turning reactive support into strategic insight. This is a Manager\-level role for a structured project manager who can set the plan, define the timeline, and hold people accountable to a high "definition of done." **The challenges you'll solve as a User Support Operations Manager** * Launch Sign\-off: You own launch readiness and success, providing the formal confirmation of "we are ready" or "we are not ready" for every release across User Support. * Operational Excellence: You will build and maintain launch playbooks, setting standard checklists to ensure we remain coordinated as our launch volume increases. * Post\-Launch Insight: You will own post\-launch reporting and act as a key stakeholder in retrospectives, synthesising what went well and what users struggled with into actionable narratives. * Cross\-Functional Coordination: You will act as the point of contact for product teams, using Slack and Linear to manage visibility, track progress, and ensure support has a voice in product decisions. * Data Integrity \& Insight: You will define tagging taxonomies in Intercom to ensure we are capturing the right data to turn user friction into actionable narratives for product teams. * People Management: You line manage a team (:2\-3 people), owning their performance reviews, career development, and delivery against pod priorities. * Pod Accountability: You will run pod leads syncs, setting weekly priorities, ensuring consistency across all workstreams and flagging capacity risks to leadership. * Maintaining the Frontline Connection: You will spend :15% of your time online as a senior resource responding directly to users, ensuring you stay grounded in the current product experience. * Extended Support: As part of the User Support team, you will participate in the senior weekend cover rota to ensure our users are supported seven days a week. **You should apply if...** * You are a Launch Expert: You have a proven track record of coordinating successful product launches in a fast\-paced environment. * You deliver Complex Projects: You have strong project management skills and are comfortable managing multiple concurrent timelines and cross\-functional stakeholders. * You possess "Owner" Energy: You have an accountable mindset, setting high standards and holding people to them rather than simply chasing a to\-do list. * You are Data Literate: You are comfortable interpreting user data and adoption metrics to ensure we are capturing the right insights for the business. * You are a Collaborative Leader: You have experience managing senior individual contributors and can work constructively across product, engineering, and design. * You have the right background: You're a seasoned User Support Manager or Support Operations lead with a proven track record of managing product releases in a fast\-moving SaaS or HealthTech environment, someone who can lead a team of specialists to deliver high\-quality help content and tagging taxonomies under tight deadlines. **What's in it for me?** You'll be joining an established but fast\-growing Tech for Good movement, where we're led by our **Principles** and our **mission** to Solve Healthcare Productivity. * £45,000 – £57,000 salary \+ share options up to £15,000 * Benefits to suit you: £400 flexible benefits budget via Happl — spend it on private health insurance, wellness providers and more * Flexible Working: We are an office first culture and ask that you're in our (dog\-friendly) Shoreditch office 3 days a week * Family matters: We offer enhanced parental leave, fertility support and parental loss support * We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! **Want to know more about the company or the hiring process?** Check out our **Careers page** and **Candidate hub** . **Find us across social media:** Medium, LinkedIn, X, Instagram and YouTube.

Strategy & Operations Manager

MANUAL

We are seeking a Strategy \& Ops Manager to drive growth and operational efficiency initiatives across our business. In this role, you will take on end\-to\-end ownership and accountability for driving impactful projects aimed at enhancing our patients' journey, unlocking new areas of growth, and ensuring exceptional experiences at every touchpoint. This is an ideal role for generalists who want to challenge themselves in a fast\-paced environment and are hungry to execute and drive immediate impact. What you'll do * Solve problems: Collaborate with diverse teams across Voy to identify and address challenges, with a focus on building, launching, and scaling efficient processes that drive growth. * Build and innovate: Develop and experiment with new approaches to enhance patient satisfaction and growth, utilising data\-driven insights to continuously refine and optimise your solutions. * Take end\-to\-end project ownership: Take charge of projects from inception to execution, including strategic planning, implementation, and thorough performance reporting. * Drive operational excellence: Lead efforts to instil operational best practices across teams, driving efficiencies and elevating delivery standards. * Learn and iterate: Assess both operational and financial implications of initiatives, leveraging insights to iterate and improve strategies over time. What we need from you * You have 5\+ years of experience in strategy, operations, product, growth or other related areas. * You have analytics experience in building financial models and defining performance tracking to measure the success of your initiatives. * You have bias for action and a track record of leading initiatives, hitting goals, and succeeding in a cross\-functional team environment. * You excel as a generalist who can build the overarching strategy and go deep into specific issues and processes to drive continuous improvement. * You bring structure, organisation, and focus to your work and work with cross\-functional teams, including product, tech, marketing, finance, and legal. * You have a university degree in business or quantitative fields. What we offer * Generous stock option plan * Private medical insurance * Cycle to work scheme * Electric car scheme * Gym and wellness benefit with Gympass * Hybrid role based in Bermondsey 3 days a week with breakfast and lunch once a week * 25 days holidays and generous parental leave \& flexible working policies * A growing team with plenty of opportunities for progression, ownership of goals and a direct impact to MANUAL * Join in the early stages of one of the most promising start\-ups in the health \& wellness space Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Lead Software Engineer

MANUAL

MANUAL is a fast growing Healthtech scale\-up, aiming to be the healthcare provider that millions of people trust as their partner to a long and healthy life. Our platform allows users to quickly and safely diagnose possible conditions, get treatment and support them afterwards to live a higher quality life. To do this we are building an all in one healthcare platform which brings together world leading medical expertise and technical excellence. We are hiring an Engineering Manager to join our team! You will contribute to our mission to improve our patients' health and their lives, with the development of our web applications, leading a cross\-functional team. What you will do **Lead a delivery team** * Lead a small, cross\-functional team of frontend \& backend engineers, working closely Product Managers, Designers, QAs, Data Scientists, business stakeholders and domain experts * Be the technical partner to the product manager and partner teams to evaluate the feasibility and efficient delivery of new product features and improvements * Together with the team, shape up product ideas into delivery plans, and then turn these plans into successful product launches * Contribute to your team’s delivery with hands on work \- from architectural design, to implementation \& testing and deployment \& operations **Grow and develop your teammates** * Support the growth of your teammates by regularly providing actionable feedback, growth opportunities and stretch goals * Help the team get closer to our customers and actively participate when solving their problems and needs. **Guide optimal technical decisions \& continuous improvement of our engineering practices** * Guide your team on making optimal technical decisions and implementations, adhering to the adopted practices and making the appropriate practical tradeoffs for the situation at hand * Ensure the quality and robustness of your team’s work, by utilising the right mix of unit, integration, E2E and manual testing * Collaborate with the other Team Leads and the Engineering Leadership on the continuous improvement and evolution of our process, ways of working and tech stack Who you are * An experienced Engineering Manager that enjoys product centric roles and the ability to move the needle. * Experience work as a Lead Software Engineer or Engineering Manager is a fast moving product centric business. * Full product lifecycle experience * Experience with working in broader cross functional teams with business stakeholders * Familiarity with business and commercial metrics to measure the impact of your work. * Familiarity with engineering metrics to measure the impact of your team * Solid understanding of architecture, programming concepts and patterns, TDD and unit testing * Great verbal and written communication skills and the ability to explain complex ideas in a simple way to non\-engineering teammates * A strong desire to learn and to contribute to the team’s work * Ability to work from our London HQ (Bermondsey / London Bridge) 3 days per week **Other Skills You Might Have** * A degree in Computer Science or equivalent is a plus * Experience with A/B testing and feature flags * An eye for user behaviour and design What we offer * Generous stock option plan * Private medical insurance * Gym \& wellness benefit with Wellhub * Remote opportunity / Hybrid role based in London Bridge with lunch once per week * Cycle to work scheme * Electric car scheme * 25 days holidays and generous parental leave \& flexible working policies * Annual company retreat * A fun and friendly working environment with sharp and motivated co\-workers * Join in the early stages of one of the most promising scale\-ups in the health \& wellness space Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Senior Finance Analyst

Numan

**About Numan** Founded in 2018, we’ve already grown to be a 300\+ team distributed across the globe, united by a singular mission: empowering people to take control of their health. Numan is transforming health: we’ve built a cutting\-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations. Giving people the tools they need to maximise life. To deliver on our transformative mission, we are guided by our 5 company values: * Patients first. * Learn fast. * Own the quality. * Succeed together. * Care deeply. Backed by top\-tier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission! **The role:** We are looking for an ambitious and analytically minded individual to join our FP\&A team. This role will play an important part in strengthening management reporting, delivering clear commercial insights and supporting planning processes across the business. Working closely with the Senior FP\&A Manager and stakeholders across Product, Operations and Leadership, you will help improve how financial and operational performance is understood and communicated. This is an excellent opportunity for someone who enjoys solving problems, working with data and contributing to scalable reporting and planning processes in a fast\-paced, high\-growth environment. **What you'll do:** * Produce and continuously elevate weekly flash reports, monthly trading packs, and KPI reporting. * Partner with stakeholders to understand their data needs, translating financial and operational metrics into concise narratives that highlight trends, risks, and opportunities. * Support the preparation of high\-impact presentations for leadership, board members, and investors. * Support the annual budgeting, reforecasting, and long\-range planning processes. * Maintain and improve dynamic forecasting models, assumptions, and planning methodologies. * Conduct scenario modeling and ad\-hoc planning exercises to improve forecast accuracy and business agility. * Deliver robust financial modeling and ad\-hoc analysis to evaluate new initiatives, investments, and growth opportunities. * Build business cases and perform scenario analyses to assess commercial risks and returns, turning complex datasets into clear recommendations. * Challenge existing processes to simplify, automate, and scale how Finance supports the business. * Leverage AI tools and emerging technologies to boost productivity and advance reporting capabilities. * Work closely with Data and cross\-functional teams to improve data quality and access to information. **What we're looking for:** * Proven experience in FP\&A, commercial finance, business analytics, or a highly analytical corporate role. * Exposure to a fast\-paced environment—experience within Technology, Digital Health, Subscription, or D2C businesses is highly advantageous but not essential. * Solid exposure to management reporting, budgeting, and forecasting cycles. * Advanced Excel skills with the ability to build and maintain complex, scalable financial models. * Confidence working with large datasets; experience using BI/visualisation tools like Power BI, Looker, or similar. * Highly proficient or eager to leverage AI tools and emerging technologies to optimize workflows. * Ability to simplify complex data and confidently present insights to influence cross\-functional stakeholders. * A proactive problem\-solver who naturally connects financial analysis to real\-world business outcomes. * Comfortable operating and thriving in an evolving, fast\-paced environment. * Enjoys building cross\-functional relationships and working toward shared goals. **Our Benefits Include...** 📈 \- Share options. 🏖 \- 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan). 🩺 \- Health insurance with Vitality . 🚘 \- Electric car salary sacrifice scheme with Octopus . 🧸 \- Enhanced maternity and parental leave. 🐥 \- Nursery benefit provided by YellowNest . 💼 \- Employee assistance programme (access to therapy, financial planning and discounts). ⚖️ \- Generous pension (includes both employee and employer contributions). 💻 \- Flexible working options, including a dog\-friendly office in Farringdon. 📚 \- Personal training and development budget via Learnerbly. 👟 \- Wellhub membership, giving you access to over 2,000 locations in the UK. 🚲 \- Cycle to work scheme. 🚆 \- Season ticket loan. % \- Discount on Numan products for your friends and family. 🤲 \- Paid volunteering days. 📅 \- An additional 2 weeks off once you reach your 5th anniversary with Numan. **Diversity at Numan** At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring. We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued. Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.

Group FP&A Manager

Cera

**Reports to:** Director of FP\&A **Direct reports:** None (individual contributor) **Key stakeholders:** CFO, Group Financial Controller, Management Accounts team, FP\&A Business Partnering team, investors and lenders **Location:** Hybrid – London (Camden HQ, 2 days per week) **Employment type:** Full\-time, permanent **About Cera:** Cera is one of the UK’s leading providers of digital\-first home healthcare, delivering high\-quality care that enables people to live well and independently in their own homes. As we continue to scale – organically and through acquisition – we are investing in a best\-in\-class finance function that drives performance and underpins our long\-term ambition. **The Role:** We are appointing a Group FP\&A Manager into the Group Finance team. This is a group\-level role – not an operational business partnering one – focused on the financial machinery that ties the whole business together: group planning and consolidation, long\-range and cash flow modelling, covenant compliance, and the month\-end and board reporting that the CFO and the Board rely on. The role spans two connected areas. First, commercial decision support – turning the numbers into clear insight and recommendations for the CFO, the Board and senior management, and helping the business understand the commercial and contractual constructs behind the figures. Second, the modelling and reporting that underpin it – the long\-range plan, group cash flow and covenant models, and the month\-end and Board reporting. Modelling is the means here, not the end: the value is in the judgement and recommendations the analysis supports. This is a senior, autonomous appointment with substantial exposure to the CFO, the Board and external investors. We are looking for someone who can own their output end\-to\-end, who brings sharp commercial judgement and a working grasp of the legal and contractual frameworks finance operates within, and who applies disciplined self\-review to their work. **Key Responsibilities:** **Commercial insight \& decision support** Translate group performance and forecasts into clear commercial insight and actionable recommendations for the CFO, the Board and senior management – not just what the numbers are, but what they mean and what to do about them. Interpret the commercial and contractual constructs behind the financials – facility agreements, contracts and deal terms – and explain their financial implications in plain terms to finance and non\-finance stakeholders. Act as a credible thought partner to senior decision\-makers, framing the right questions and bringing a clear point of view rather than simply presenting data. **Group planning, budgeting \& consolidation** Consolidate the operational (regional and branch) budgets with central support function and technology overheads into a single, coherent group view of P\&L, balance sheet and cash flow. Own the group budget and in\-year reforecast build, reconciling bottom\-up operational plans against top\-down group targets and clearly bridging the difference. Maintain a clean line of sight from operational performance through to group and statutory reporting, ensuring consistency of assumptions across the planning stack. **Long\-range planning \& financial modelling** Build and maintain the integrated 3\-year and 5\-year business plan model – a fully linked three\-statement model (P\&L, balance sheet, cash flow) used for strategic planning, funding and investor engagement. Build and maintain mid\- and long\-term cash flow forecasts, including liquidity headroom, working capital dynamics and the cash impact of growth and acquisitions. Design models to be modular and dynamic so they can absorb new acquisitions, integrate target financials, and be refreshed continuously as the group evolves – a core requirement given Cera’s acquisitive growth strategy. Maintain clear, documented assumptions and version control so models remain auditable and trusted by the CFO, Board and external parties. **Covenant compliance \& scenario modelling** Build and maintain covenant compliance models against the group’s facility agreements (e.g. leverage, interest cover, cash flow covenants), tracking headroom and forecasting compliance forward. Run scenario and sensitivity analysis – base, upside and downside cases – stress\-testing the plan and covenant position against changes in growth, margin, financing and acquisition activity. Provide the CFO with timely, decision\-ready analysis ahead of lender reporting, refinancing and funding events. **Group reporting – month\-end \& Board** Prepare and draft the group finance decks at month\-end, presenting performance against budget and forecast with a clear, commercial narrative on the drivers. Prepare and draft the quarterly Board reporting pack, distilling group performance, cash, covenants and outlook into the few things that matter to the Board. Lead a refresh of the reporting suite – sharpening content, structure and insight – so reporting prompts decisions rather than simply recording history. Partner with the Management Accounts team to ensure the EPM chart of accounts and reporting dimensions are structured to deliver optimal insight and clarity – enabling performance to be sliced cleanly by region, function, entity and cost type. **Investor \& ad hoc support** Act as a key point of contact for investor and lender information requests, producing accurate, well\-presented analysis to tight deadlines. Support transaction and M\&A activity – modelling acquisition cases, integration impact and funding requirements – in a frequently acquisitive group. Respond to ad hoc modelling and analysis requests from the CFO and senior stakeholders, framing the question, building the analysis and owning the answer. **Stakeholder engagement** Work directly with the CFO and senior stakeholders both within and outside Finance, communicating complex financial analysis with clarity and confidence. Build strong working relationships across Group Finance, Management Accounts and operational finance to keep models and reporting joined\-up and reliable. **Skills \& Experience:** Big 4 trained and qualified (ACA or equivalent), ideally with a corporate finance, transaction services or deals background. Strong commercial judgement – able to move beyond the numbers to interpret commercial constructs, draw out implications and make clear recommendations to the CFO and Board. Working command of the commercial and legal frameworks finance operates within – facility agreements, covenants and contracts – with the confidence to model and interpret them. Excellent financial modelling skills – best\-in\-class integrated three\-statement, cash flow and covenant modelling, with the discipline to build models that are dynamic, well\-structured and auditable. Treated here as essential craft rather than the whole job. Comfortable working autonomously in a senior, individual\-contributor role – someone who owns their output end\-to\-end and applies disciplined self\-review. Bright and confident, credible with senior stakeholders, and able to operate calmly under the deadlines of month\-end, Board and investor reporting. Experience in an acquisitive, multi\-entity and/or investor\-backed group is a strong advantage; experience consolidating across regions, functions and entities is highly valued. Working familiarity with EPM / consolidation and planning tools, and a clear view on how chart\-of\-accounts and dimensional design drive reporting quality. Practical fluency with AI tools (Claude in particular) and a view on how they can accelerate modelling and analysis is a distinct advantage. Awareness of corporate finance and capital structure – enough to provide an extra pair of hands when needed – is a plus, but is not a core part of this role **What We Offer:** A senior, high\-visibility role in Group Finance at a business scaling rapidly with a clear strategic agenda. Direct exposure to the CFO, the Board and external investors, with genuine ownership of the group’s core models and reporting. The opportunity to shape how the group plans, models and reports as it continues to grow by acquisition. A values\-driven organisation focused on the quality of care we deliver. Competitive senior package and clear scope for professional development.

Senior Product Manager

Patchwork Health

**About Us** Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co\-created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date. Patchwork offers a range of different solutions, including temporary staff banks, which enable organisations to source temporary staff from their own pool of approved workers; ‘collaborative staff banks', which help healthcare organisations team up with others in the same region to widen and share their temporary staffing pools; an innovative new rostering solution which enables more flexible, sustainable staffing for permanent healthcare staff; and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies when necessary. Patchwork Insights also provides managers with comprehensive data oversight, to monitor staffing trends, shift fill rates and pay rate escalations, and reliably plan ahead to prevent staffing gaps. Patchwork Health has been recognised as HSJ's 2022 Staffing Solution of the Year, and have recently received the prestigious HSJ Partnership Award and the Spectator's Economic Innovator of the Year Award. **The Role** Patchwork's Product Team resides within the Technology business area. The team is made up of Product Managers and Product Designers. Product Managers are responsible for creating and executing on informed, disruptive, and strategic product roadmaps that bring value to our customers and to the business and Product Designers are responsible for taking complex and often manual industry processes and translating them into intuitive, smart and usable experiences across our product suite. We work closely together as one Product Team to be a key driving force in bringing to market and evolving Patchwork's workforce management solutions. Working within a multidisciplinary team to execute with best practices, innovate, and expand Patchwork's value propositions throughout existing and new markets, and shape a culture of quality and expertise. All Product Managers at Patchwork own the outcome, lead with confidence on their products and must be highly empathetic, prioritise quality, and make informed decisions using data and insights. This role gives the autonomy to tackle the most impactful problems that make a positive difference in the lives of staff within the NHS. Senior Product Managers will work to embed design strategies and provide peer\-to\-peer technical design leadership within the Product Team. **Responsibilities** **Technical Leadership** * Providing subtle leadership, guidance and mentorship to others, helping to define product strategies and solutions, embedding good practices, and sharing new ideas with the wider Product Team. * Be a leader in agile processes by demonstrating ideal standards in gathering requirements, managing an agile backlog, writing user stories, and leading squad refinement sessions. * Ability to lead from within a technical squad, across multiple cross\-functional stakeholders, without authority **Product Management** * Defining your product area's strategic roadmap through multidisciplinary and continuous product discovery, and performance tracking * Defining and driving product outcomes through your roadmap, backlog, and collaboration cross functionally, specifically including the Client Operations teams. * Driving strategic and tactical go\-to\-market and rollout activities through cross functional leadership and collaboration **Analytics \& Insights** * Analysing and synthesising insights (e.g. user feedback, product data, sales pipeline, market intel etc.) to drive data\-informed product decisions. * Leveraging quantitative and qualitative insights, internal discussions, and external discovery to continuously prioritise and manage the backlog. * Tracking and monitoring product metrics to measure product success for each target segment and market. **Collaboration** * Demonstrating exceptional external stakeholder management, participating and leading in client meetings as required * Demonstrating exceptional internal stakeholder management collaborating cross\-departmentally to gather requirements and communicating effectively with non\-technical stakeholders to explain concepts and decisions. * Working collaboratively with Technology to build an effective and open relationship and strong collaborative relationships with your agile squad(s). * Working collaboratively with Revenue to support sales efforts and educate stakeholders on product capabilities, new features, and future roadmaps **Documentation** * Creating and maintaining documentation such as product 1\-pagers and product requirement documents; and upholding good standards of technical documentation within the Product Team * Creating and iterating on internal documentation to support and improve ways of working and foster learning and development within the Product Team **Research \& Innovation** * Keeping up with industry trends, emerging technologies, and best practice * Evaluating new tools, technologies, and methodologies to drive continuous improvement **Requirements** **Essential** * Demonstrable experience working in Product Management within an agile environment within SaaS products. * Experience building, communicating, and executing on strategic product roadmaps * Demonstrable experience in delivery and measuring value to a wide range of customers through your product roadmap * Skilled in communicating your work, process, and product decisions to cross\-functional stakeholders, and regularly seek feedback to improve. * Drive to prioritise team success and winning together. * Results and quality\-driven, demonstrating value consistently and improving on quality and approach. * Ability to define and articulate problems in simple terms, and explore solutions with the right balance of simplicity, flexibility and impact * Able to share your opinions and always open to cross\-examining and adapting your perspective when encountering new perspectives and evidence * Passionate for a challenge and to challenge others to drive success. * Eagerness to work with multiple people and be a self\-starter. * Prideful in attention to detail. * Tech savvy and adaptable to new technologies and systems. * Ability and passion to work in a fast\-paced scale\-up team environment, embracing its challenges and opportunities. **Nice to Have** * Experience building and launching new to market products. * Experience in a tech start\-up/scale\-up. * Experience or knowledge of the NHS, healthcare, or healthtech industry. * Experience or knowledge of workforce applications * Qualifications in a related field i.e., Computer Science or Product Design (examples) **Benefits** Salary Range: £80,000\-85,000 * Hybrid and flexible workplace * Cycle Scheme * Tech Loan Scheme * Employee Assistance Programme (Health Assured) * Personal Learning \& Development Budget * Flexible income options via Stream * Dog friendly London Hub * Vibrant and fun London Hub with unlimited refreshments \& games * Access to co\-working spaces across the UK ****The Small Print**** We are unable to provide individual feedback on each application. If you have not heard from us within two weeks, you have not been selected for an interview. We pledge to always provide feedback to applicants who interview with us. *Patchwork is an inclusive employer, and is committed to not only meeting legal requirements and standards, but our own diversity, equality, and inclusivity policies and pledges throughout all stages of the employee lifecycle. For more information on our pledges and policies, please refer to our website or reach out to Patchwork's Talent Team.*

Senior Privacy Manager

Accurx

**💬 Accurx is solving healthcare productivity for the NHS.** For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system\-wide platform that helps every patient get gold\-standard, efficient, and joined\-up care. What started as a way for GPs to text a patient has now evolved into an all\-in\-one digital toolkit used by 98% of GP practices. Our platform now powers **Total Triage** to manage patient demand, and **Self\-Book** , which lets patients schedule their own appointments in seconds. We’ve automated routine care with **Patient Questionnaires** for long\-term conditions, while **Accumail** finally allows staff\-to\-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with **Accurx Scribe** , our AI\-powered note\-taker that drafts medical notes in real\-time. We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be. **Challenges you’ll solve...** * Own our privacy frameworks end\-to\-end: Maintain and continuously improve the ROPA, data mapping and third\-party risk programme so they're accurate, scalable and understood by the people who use them. * Lead the DPIA process: Run end\-to\-end assessments for new products, features and integrations, ensuring higher\-risk processing gets proper scrutiny and a consistent standard of output. * Be the internal authority on NHS IG: Lead our annual DSPT submission and own day\-to\-day NHS Information Governance compliance, building deep expertise the business can rely on. * Act as the primary advisory point: Handle the majority of data protection and IG queries from across the business, giving practical, well\-reasoned guidance and knowing when to escalate. * Own supplier due diligence: Lead vendor privacy reviews, including DPA reviews, TIAs, DPIAs for high\-risk suppliers and security questionnaire reviews. * Handle individual rights requests: Lead on complex or sensitive DSRs, ensuring responses are accurate, timely and well\-considered. * Build privacy culture: Design and deliver training and awareness activities that make privacy feel practical and relevant, not a blocker. **You should apply if...** * You have 4\+ years in privacy or data protection, ideally with exposure to health\-tech, NHS IG or high\-growth technology environments * You're comfortable driving work forward independently \- you make confident calls, own your outputs and know when to escalate * You have a strong working knowledge of UK GDPR, DPA 2018, and PECR applied to SaaS products * You've built or maintained privacy frameworks before (ROPA, DPIA programmes, third\-party risk management) and understand what makes them work in practice * You see yourself as an enabler, you enjoy working with product and engineering teams and help them build compliance rather than slowing them down * You're a clear, practical communicator who can translate legal requirements into guidance that non\-specialists will actually act on * You hold or are working towards a recognised privacy certification (CIPP/E, CIPM, ISEB BCS) **What’s in it for me?** You'll be joining an established but fast\-growing Tech for Good movement, where we're led by our Principles and our mission to solve healthcare productivity. * £65,000 \- £80,000 salary \+ share options up to £15,000 * Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life * Flexible working: We are an office first culture and ask that you’re in our (dog\-friendly) Shoreditch office 3 days a week, with core hours of 10am \- 4pm * Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year * Family matters: We offer enhanced parental leave, fertility support and parental loss support * We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

Technical Customer Support Lead - Stockholm or London

Tandem Health

**Build something monumental for Healthcare!** At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform \- designed by clinicians, for clinicians \- is built on deep insight into real\-world pain points, with intuitive medical notes and workflows that truly support patient care. We’re a fast\-scaling health\-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you! ***Please Note: As we enter the summer vacation period, responses to applications will be delayed throughout July. We appreciate your patience while the team takes a well\-earned break. We'll be back in full force from August!*** **About The Role** Tandem Health is building technology that helps clinicians work more effectively, safely, and sustainably. As we scale, we want our support experience to be fast, reliable, and increasingly automated. Today, much of our clinician support is handled manually, with trained clinicians and internal teams responding to questions through Intercom. We are looking for a Technical Customer Support Lead to improve this. In this role, you will leverage the latest developments in AI to build a tech\-enabled customer support function that is as automated as possible, while still maintaining excellent clinician satisfaction and clear human escalation paths when needed. You will own and improve our support setup in Intercom, creating better triage, automation, documentation, routing, and escalation processes. Your work will help clinicians get faster, higher\-quality support, while giving our Engineering and Medical Operations teams more time back. This role is based in Stockholm and requires strong Swedish and English language skills. You will support clinicians in Sweden as well as other markets, including the UK. What you will do * Build an AI\-enabled first line of support for clinicians, using Intercom and other tools to automate common questions and workflows. * Own and improve our Intercom setup, including inbox structure, workflows, bots, macros, tagging, routing, and reporting. * Create a clear triage and escalation system so support issues are prioritised and routed to the right team. * Identify recurring support themes and turn them into automation, help centre content, playbooks, or product feedback. * Work closely with Product \& Engineering and Medical Operations teams to resolve issues and reduce manual support load. * Build and maintain support documentation, internal guides, clinician\-facing content, and troubleshooting workflows. * Define when support should be automated, when a human should step in, and when issues should escalate. * Track support performance, including response times, resolution times, automation rate, escalation rate, and clinician satisfaction. What you bring * Experience in technical support, customer operations, support operations, product operations, or a similar role. * Strong interest in AI and automation, with excitement about applying new tools to real operational problems. * Experience working with Intercom or a similar customer support platform. * A technical mindset: you can investigate issues, understand product behaviour, and work effectively with Product and Engineering. * A systems mindset: you do not just want to answer the same question repeatedly; you want to build a better support system. * Strong written and verbal communication skills in Swedish and English. * Good judgement around when to automate, when to involve a human, and when to escalate. * Comfort creating documentation, workflows, playbooks, and support processes from scratch. * A strong customer focus and care for delivering a high\-quality clinician experience. Bonus points * Experience building AI\-powered or highly automated support workflows. * Experience with Intercom Fin, Zendesk AI, Ada, Decagon, Sierra, ChatGPT\-based workflows, or similar tools. * Experience in healthcare, clinical operations, regulated products, or other safety\-sensitive environments. * Familiarity with support analytics, product feedback loops, bug reporting, or QA processes. * Experience helping a support function move from manual and reactive to structured, scalable, and automated. **Location** We believe the best ideas happen when we’re together. This is a full\-time role based in either Stockholm or London (with strong preference for Stockholm) where you will work primarily in order to collaborate, connect, and build our culture. **How To Apply** We adopt a continuous selection process, so please make sure to apply with your CV in English. Our interview process consists of stages: * Screening interview with Talent Acquisition * First interview with Head of Commercial Excellence * Second interview with our CEO * Working Day \- Join us in the Stockholm office for a day to experience our culture firsthand, collaborate with our team, and see how you work in action. **Benefits** * Competitive salary \& company stock options * 30 days/year of paid vacation * 5,000 SEK wellness allowance (friskvårdsbidrag) plus an additional 6,000 SEK yearly to spend on other health related initiatives * Generous Parental leave top\-up for new parents * Private Medical Insurance to stay healthy * Mental health support through our partner Mindler * Pension program * Social and team\-building activities (off\-sites, after works, winter/summer parties) * An opportunity to make a real positive impact in the world of healthcare * Work with some of the best minds in AI, healthcare, and engineering. *We review our benefits packages on a regular basis and might modify our benefits from time to time.* **Culture at Tandem** At Tandem, we move fast, think big, and take ownership. We're a high\-performing, diverse team with a shared drive to change the future of healthcare \- and we’re just getting started. Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together. Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites \- blending global reach with real human connection. We hire for talent, potential, and attitude \- valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change. *Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.*

Head of Clinical Innovation

Doccla

**🌍 A Bit About Us** We’re **Doccla** , and we’re redefining where and how healthcare is delivered. Our Virtual Ward and Remote Monitoring Solutions enable hospitals and health systems to care for patients at home. We support patients across the full care journey from early discharge and acute recovery to long\-term condition management and proactive care. We provide everything clinicians need to deliver safe, effective Virtual Care: medical\-grade devices, logistics, patient onboarding, EHR integration, and an end\-to\-end clinical platform built around real\-world workflows. We currently work with **over 60% of NHS ICBs** and supporting health systems across the including **UK, Ireland, France, and the DACH region** to reduce hospital pressure, improve outcomes, and create a more resilient model of care. We’re backed by top European investors, having secured **£35m in Series B funding** led by Lakestar, with participation from Elaia, General Catalyst, Speedinvest, and Bertelsmann. **🚀 Why Join Us?** This is your chance to join **Doccla at a key stage in our growth** . We’re building the category leader in Virtual Care and Remote Patient Monitoring. You’ll be part of a highly entrepreneurial, mission\-driven team that combines expertise across clinical, technical, commercial, and operational domains. We’re solving real problems for patients and health systems and growing fast. ****🧑‍⚕️** What You’ll Do as a Head of Clinical** The Head of Clinical Innovation is a senior clinical leadership role responsible for translating Doccla's clinical model into safe, evidence\-based, and commercially impactful products and pathways. The postholder provides the primary clinical interface between product development, regulatory compliance, and evidence generation ensuring that Doccla's technology and care model remain at the frontier of remote patient monitoring and proactive care. This role sits within the CMO function and works in close partnership with the Chief Product Officer, commercial pathway leads, and external NHS partners. ****✅** Key Responsibilities** **CLINICAL PRO** * Lead the clinical input into product development priorities, including AI\-enabled features, RPM device integration, and internal operational tooling. * Provide overall clinical sign\-off for new and updated product features, ensuring alignment with Doccla's clinical model and patient safety obligations. * Lead DCB0129 / DCB0160 clinical safety compliance in partnership with the Clinical Safety Officer, including ongoing review and maintenance of the Hazard Log. * Contribute to post\-market surveillance activities, reviewing real\-world clinical performance data and translating findings into product and pathway improvements. * Chair or contribute to monthly cross\-functional Clinical Safety Meetings, supporting preparation, facilitation, and governance administration. * Clinical for implementation and associated pathway development * Support delivery and implementation of virtual ward clients, ensuring pathways are evidence\-based, operationally deliverable, and aligned to commissioner expectations. * Support design and delivery of proactive care pathways, working with commercial and pathway leads to translate clinical evidence into scalable service models. * Provide senior clinical input into commercial workshop programmes and bid development (SPRINT), particularly where pathway design or clinical credibility is central to the proposition. * Clinical leadership for customer governance interface **EVIDENCE GENERATION \& MDR COMPLIANCE** * Support Doccla's MDR evidence strategy, including the development of Clinical Evaluation Protocols (CEP) and Clinical Evaluation Reports (CER). * Provide clinical sign\-off for all MDR documentation, ensuring compliance with EU MDR Article 61 and associated MDCG guidance. * Support NICE EVA (ARI) submission process for acute respiratory remote monitoring platforms. * Lead state\-of\-the\-art literature reviews and clinical evaluation activities in support of regulatory submissions, ongoing post\-market clinical follow\-up (PMCF), Doccla clinical interventions. **INCIDENT MANAGEMENT \& CLINICAL RISK (PRODUCT\-FOCUSED)** * Lead the organisation's clinical incident management process for product and device\-related incidents, working with clinical, quality, and regulatory colleagues to triage, investigate, and close. * Maintain oversight of product\-related entries on the organisational Risk Register in partnership with the Clinical Governance Manager. * Provide clinical leadership for MHRA device alerts and safety notifications relevant to Doccla's product portfolio. ****💡** What We’re Looking For** **Essential** * Minimum 5 years certified General Practitioner (GP) in the UK, with active licence to practise * Demonstrable experience in digital health, medtech, or NHS clinical informatics * Working knowledge of MHRA / EU MDR, DCB0129/0160, and clinical safety frameworks * Track record of contributing to clinical product development in a regulated environment * Ability to synthesise clinical evidence and translate it into practical product and pathway decisions * Comfortable operating at the interface of clinical, commercial, and technical functions **Desirable** * Experience of CER/CEP production or NICE submission processes * Familiarity with remote patient monitoring, virtual wards, or proactive care models * Experience working with NHS trust partners in a vendor or partnership capacity * Postgraduate qualification in clinical leadership, health informatics, or medical education **🧠 How We Work** We empower everyone at Doccla to take ownership of their work and the company's mission. We act ethically and always put patient safety and outcomes first. To thrive here, you’ll need a **can\-do attitude** and an **action\-oriented approach** , along with a **willingness to learn and grow** through open feedback. We’re a **hybrid team** , with offices in **London, Denmark, Germany** . Most of our team is London\-based and enjoys in\-person time at our WeWork HQ 1–3 days per week, where you’ll find great lunch, barista coffee, and a pet\-friendly space. Some of our teams are **fully remote** , depending on the team and responsibilities. This includes our **Engineering, Clinical \& Patient Support** teams. **🎁 What You’ll Get** **Annual Leave \& Holidays** 🌴 25 days annual leave \+ up to 8 UK bank holidays \[this varies depending on the role] 🔄 Option to buy or sell holidays **Remote Working** 🏡 Flexible remote options 💻 Remote working stipend **Financial Benefits** 📈 Employee stock options 💸 4% pension on full basic pay 🛡️ 4x salary life insurance **Health \& Wellness** 🩺 Private health insurance 🫄 4 months full pay for birthing parent\* 👶🏽 4 weeks full pay for non\-birthing parent\* 👶🏽 Phased return back to paid work 🤒 Sick pay **In\-Office Perks (London HQ)** 🍝 Free daily lunch 🐶 Pet\-friendly office **Other Benefits** 📚 £500 L\&D budget per person 🚲 Cycle to work scheme **Via Smart Health** 🧑‍⚕️ 24/7 GP appointments 🧠 Mental health support 🥗 Nutrition \& fitness advice 🧪 Second opinions \& health checks **🏆 In Return for Your Hard Work** * A competitive compensation package (base \+ stock options), with half\-year and annual performance reviews * The chance to work on patient\-first, system\-level healthcare challenges in one of Europe’s leading healthtech companies * Opportunities for growth and leadership we want you to challenge the status quo, own your impact, and continue developing, with our full support **🤝 Diversity at Doccla** We embrace diversity. To build a great product, we need a team with a wide range of perspectives, backgrounds, and experiences. We’re committed to equal opportunity hiring regardless of race, religion, gender identity, sexual orientation, age, disability, or background. If you're excited about the role, we encourage you to apply even if your experience doesn't match every point. **🔐 Safer Recruitment** We are committed to safer recruitment practices. As Doccla is a CQC registered company, a **Disclosure and Barring Service (DBS) check** will be required for all roles. It is an offence to apply for such work if you are barred from working with children or vulnerable adults.