Healthcare & life sciences jobs

Clinical Engineer

Anima

I quit medicine because I kept watching patients die needlessly, for avoidable reasons. In almost every case, the science and the clinicians were fine. It was the system around them that failed: the way information moved, the way decisions got routed, and the way fragmented teams and fragmented data turned solvable problems into tragedy. Our mission is human wellbeing, and we're focusing on the breakthrough technology of personalised medicine. Since the beginning, our proprietary insight has always been that the company to create a true active learning data engine with a loss function against human wellbeing would be the one to crack it, becoming one of the most impactful companies in the world as a result. We're now in 1,100\+ clinics, across 4 product lines, serve \>20% of the UK population, and have solved \>5\.7 million patient cases in the past 12 months alone, saving an estimated 8,600 lives. We are cash flow positive, growing fast, and have a tight crew of \~35 people. Multiple trillion\-dollar companies will be built in healthcare over the next two decades, and we intend to be one of them. We have a knights of the round table culture with a flat hierarchy, where we empower builders to have outsized impact on millions of lives, and where we collaboratively converge on the optimal action without dogma or ego. We're all here to serve a greater mission than ourselves. The closest analogy for our culture is probably Firefly (the TV series): a small crew on a ship at the frontier, each person exceptional in a specific way, deeply loyal to each other and the mission, resourceful under constraints, and having a genuinely good time doing something that matters. We're carefully curated, lean, and wholeheartedly in. If you want your skills to be at the highest possible stakes, you belong at Anima. Your work here will save lives. * Shun **Do you want to build a product that will save lives?** Long before the "vertical AI" craze, we were obsessed with active reinforcement learning—a niche field in 2021 that the world, pre\-ChatGPT, largely ignored. Our trajectory has been unwavering since our YC application: achieving the "holy grail" of personalized medicine and deep phenotyping. This is powered by our proprietary active learning architecture \- a system we codified in a 2021 patent that anticipated the Sparse Mixture of Experts (MoE) and active learning loops now foundational to modern LLMs. While others are just arriving at the party, we’ve spent years executing a plan to build what is now one of the world’s largest, highest\-quality labeled datasets. As a Clinical Engineer, you'll use your medical training to solve novel technical problems that will save lives. **We’re Looking For Someone Who** * Has a medical degree and can code. * Competent in TS and JS, with a track record of learning new languages. * Has experience with frameworks/libraries like Angular, Node and React. * Has experience with AWS (e.g. APIG, SQS, DynamoDB, Lambda, Cognito, Amplify, CloudFormation) and/or hungry to learn. * Is obsessive about UX and optimises for this over arbitrary technical goals. * Is driven, impatient to grow and wants their shot to change the world. **What To Expect In The Role** - You’ll work with an incredibly smart team. Like Michael who built a working CPU from logic dates at age 16 and co\-founded YC\-backed Embark Trucks, the first self\-driving vehicle on Canadian roads. Or Souradip, who built an acoustic fall detector using on\-device deep learning; he’s also an MB/PhD from Cambridge who’s published in top medical journals. You’ll own your projects end to end and ship fast. Like Alex who built ‘Slack for medical teams’ supporting 1000s of channels per organisation and a real time single source of truth for patient data in 4 weeks. Or Dennis who built and shipped a lightning fast cloud document library for clinics in a few days with \<100ms traversals through preloading. - You’ll work on a well\-established stack that’s already highly scalable, cost effective, secure and performant with minimal to zero ops. - You’ll learn new technologies; whatever is needed to solve the problem. We are tech agonistic, and collectively choose the best tools for the job. We’re constantly looking to maximise our productivity and minimise what we call “discounted dev time cost” for shipping features. **Our current stack** We have 2 separate fully functional web apps in prod: one for clinical users and one for patients. Angular, React and Electron, Mixpanel/Posthog for analytics, a fully serverless backend in AWS (Cognito, Appsync GraphQL, Lambda, DynamoDB). We have good functional \& unit test coverage and CI/CD.

Engineering Facilities Specialist

HeliosX Group

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is another significant year for HeliosX. Our ambition is to surpass £1\.1bn in revenue, continue expanding thoughtfully into new international markets and broaden our condition and treatment portfolio. As we scale, we're focused on building the technology, operational excellence and clinical capabilities that will support sustainable long\-term growth. Joining HeliosX now means helping shape the systems, teams and products that will define the next chapter of digital healthcare. You'll be solving complex problems at pace, working alongside exceptional people and building products that genuinely improve lives at scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** **The Opportunity** HeliosX is looking for an Engineering Facilities Specialist to lead the development and delivery of world\-class engineering, facilities and infrastructure operations at our Leamington Spa site. This is an opportunity to drive operational excellence by implementing innovative engineering solutions and the latest automation technologies that increase productivity, reduce operational dependencies and deliver measurable returns on investment. You'll take ownership of the UK Engineering, Facilities and Infrastructure function, identifying opportunities to improve processes, optimise performance and create scalable engineering standards that will support future HeliosX site launches globally. From shaping long\-term engineering strategy to ensuring the smooth running of day\-to\-day facilities operations, you'll play a pivotal role in enabling our continued growth. This role is ideal for a proactive, hands\-on engineering professional who thrives in a fast\-paced, high\-growth environment. If you enjoy solving complex challenges, driving continuous improvement and building scalable solutions that make a lasting impact, we'd love to hear from you. **What You'll Do** Facility Management * Identify, select and manage end\-to\-end service partners, including ongoing contract management and performance reviews. * Oversee the installation, maintenance and compliance of fire protection systems. * Manage waste and recycling services, ensuring operational efficiency and regulatory compliance. * Coordinate the installation, servicing and maintenance of forklift trucks (FLT). * Ensure the effective operation and maintenance of refrigeration and freezer infrastructure. * Lead the installation, inspection and maintenance of warehouse racking systems. * Manage conveyor systems and mechanical handling equipment to maximise operational performance and reliability. * Oversee pallet management processes to support efficient warehouse operations. * Ensure full compliance with all relevant health, safety and engineering legislation, maintaining accurate documentation and records. * Manage contractors and third\-party suppliers, ensuring safe working practices and high\-quality service delivery. Security * Select and appoint contractors, negotiating commercial terms to ensure value, quality and service excellence. * Ensure overage and protection levels across the site during operational hours and out of hours. * Oversee site access control systems and procedures, ensuring security, compliance and operational effectiveness. Innovation * Embed a culture of innovation with engineering at its heart looking to leverage new technology into new ways of working. Unlocking labour savings as we scale. * Mechanical handling solutions, box to person, pick by light, voice, automated guided vehicles \- looking to increase accuracy and operational costs. * Automation opportunities around unloading, picking, packing, lab activities, counting, sealing, despatch and loading within the operation. * Constantly exploring and presenting future capabilities that could be incorporated into the groups operations. * Project scoping, planning and deployment **Experience** **What you'll bring to HeliosX** * At least 10 years of expertise across engineering operations. * At least 5 years experience in a similar senior role or equivalent. * Experience of unlocking cost and or capabilities to the business via the use of engineering solutions. * Track record of delivering substantial changes projects / programmes across multiple locations / territories. * Start\-up / scale\-up experience, demonstrating working in high growth operations with both scale and complexity. * Rigorous attention to detail including proven ability to manage multiple, competing priorities simultaneously. * Proven ability to work independently with a high degree of accountability, while also being able to collaborate cross\-functionally. * A leader of programmes and critical thinker with an eye for continuous improvement. **Skills** * Minimum of a Bachelors’ engineering degree or equivalent demonstrable experience * Ability to effectively present information to senior leadership * Working knowledge of multiple building management systems * IT proficient * Data driven with the ability to master complex business problems. * Great communication skills across various stakeholder management. **Why work with us?** At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission \- but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all\-star team, here are the other benefits of coming on board: * Generous equity allocations with significant upside potential * Annual leave allowance alongside public holidays * Private health insurance, along with pre\-existing condition, dental, and eye care cover * Pension scheme * Enhanced parental leave * Cycle\-to\-work scheme * Electric car scheme * Free Dermatica and MedExpress products every month, as well as family discounts * Annual home working and L\&D allowance * Free Headspace subscription, employee assistance programme, and discounted gym membership

Head of Business Development

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **About The Role (What You'll Be Doing)** We’re seeking a Head of Business Development to own the biggest strategic partnerships levers in our business. Our Business Development team is responsible for doing commercial deals that unlock the biggest strategic levers in our business \- think insurers, governments, pharmaceutical companies, and any other major supplier. You will have global ownership of any relationship that can step\-change our growth or margin profile, and you will work closely with our local market GMs to unlock said growth or margin. Your role is equal parts strategy and commercial execution. You will be responsible for opening new distribution channels and creating moats for our global business by driving strategic commercial partnerships. * Drive partnerships strategy: you will own the development of our partnerships strategy. This includes proactively creating new partnership models and sourcing, pitching and executing the best partners in each category. * Own (and win new) global relationships: Own relationships with C\-suite and SVP\-level with global supplier, insurer, government and pharmaceutical partners. You’ll be responsible for sourcing, pitching and executing new partnerships at this senior level. You should understand our business model intimately, how we bring value to partners in our ecosystem and be able to pitch this compellingly * Create new commercial models: we’re at the edge of innovation for digital preventative health and we are often the first time our partners have used a distribution channel like ours. You will need to create new partnership models from scratch, often including reimagining commercial models from first principles and creating new legal structures across multiple jurisdictions * Negotiation: You’ll negotiate these partnerships on behalf of Eucalyptus. You’ll often be the most senior sponsor in the room and will be expected to guide our GMs on the right strategy and position to get the deal done. As the value of these deals can be 8\-9 figures we expect you are able to masterfully understand the counterparty’s objective function and design the optimal deal for Eucalyptus that is a win for both sides * Commercial decision making: you will ultimately own whether a partnership is value accretive to your GM’s market and the broader Eucalyptus group. You should have internalised our P\&L, its key levers and be able to mental\-math your way through real time calculations of the impact of different deal structures in live negotiations. * High context: This role reports directly into our senior leadership team and is one of the most important commercial levers in our business. You will have context and input on some of our highest stakes strategic thinking, and have the responsibility and expectations that accompanies this context. **About You (Who You Are)** **Skills and experience** * 8\+ years of experience across investment banking/consulting/private equity at high performing shops, or in a similar BD/Corp dev function of a hypergrowth business servicing large regulated enterprises * Strategic mindset: ability to quickly understand strategy \& drivers of our business, turn them into partnership theses and then find commercial models that drive long term value for both sides and create moats for our business * Elite negotiation: this role is best suited to someone who has experience with, and a genuine passion for, negotiating commercial deals. We’re looking for candidates who understand the incentives of all parties in a negotiation, who holds the leverage and have the charisma to get the right outcome for our business in this context * Numerical fluency: you can quickly internalise the key levers of a P\&L and do real time mental math to understand how different commercial structures will impact our business * Hypergrowth hustle: you will be dealing with (mostly) large enterprises but our business needs to move quickly. You should be able to demonstrate you know how to get deals done with large corporates but still operate with the core belief that speed is all that matters for a business at our stage * Leadership: proven ability to lead teams to execute deals (across legal/compliance, finance and tax, commercial stakeholders, data and engineering) * Ambition: you have the ability to visualise our pathway to the world’s leading preventative healthcare company and are excited by this challenge **Behaviours \& Attitudes** * You act like an owner and lead with humility * You energise and align those around you * You get a kick out of solving tough problems quickly * You hold yourself and others to the highest bar * You’re deeply curious and never satisfied with "good enough" * You’re resilient, adaptable, and unafraid of ambiguity **Why join Eucalyptus?** Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well\-being, fertility, and skincare. **Here’s What Makes Joining Euc Unique** * What’s next \- Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. * Build something world\-changing \- We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast\-paced, and deeply rewarding. * Make real impact \- You will deliver work that directly shapes patient outcomes and scales evidence\-based care across markets. * Accelerate your growth \- You will have high ownership, continuous feedback, and dedicated development support. * Join a motivated team \- You will collaborate with talented peers to solve complex clinical and operational problems at scale. What’s ahead in the UK * Be an owner – Your own stake in the business with our employee options program * Invest in your growth – Annual development budget plus 3 days of professional development leave * Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration * Support your well\-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you * Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year * Join a connected team – A vibrant office culture with regular socials, clubs, after\-school sport, and seasonal events *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Strategy & Operations - International Expansion

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **Why this role exists** International expansion has been the growth engine behind many of the defining consumer technology companies of our time \- Uber, Airbnb, Doordash, Revolut. Our ambition is to be the next version of this in digital health: the world’s leading international consumer health platform. Following our acquisition by Hims \& Hers, international expansion is the top priority for Eucalyptus. We’re building the international arm of the leading consumer health platform globally and we’re growing the team responsible for making that happen. Our international expansion team owns everything from evaluating whether we should enter a market, to launching and scaling within it. We move fast, operate with high autonomy, and hold ourselves accountable to outcomes. **We See Our International Expansion Work In Three Phases** * Select new markets: Evaluate new markets, build the business case, make the go/no\-go call * Launch new markets: Own a market from post\-due\-diligence to first patient iii. Scale launched markets: Win in launched markets by placing data\-driven bets and owning the P\&L Depending on where you join and where the business needs you, you'll own one of these phases. As we grow, you will move across all three. **What You’ll Be Doing (why this role is interesting)** **If you're working on selecting new markets:** You are the person we drop into a country and trust to come back with an answer. That means owning the full due diligence process: competitive landscape, regulatory environment, commercial sizing, pharmacy infrastructure, and pharma partnership opportunities. You'll meet with the people who know the market: potential pharmacy partners, pharma companies, advisors, industry experts and you'll synthesise everything into an investment thesis that gives leadership what they need to go/no\-go decision. **If you're working on launching a new market:** You are the end\-to\-end owner of a market launch \- from the first local hire to the first patient acquired. You'll navigate systems, tools, and regulatory environments that nobody has mapped for you yet. You'll build the local team, sign the first pharmacy partner, and keep every workstream moving through rigorous project management and execute every workstream to a world\-class standard. **If you're working on scaling a launched market:** You own the P\&L. You run experiments to improve the funnel, make data\-driven bets, and build the systems that let your team do the same. You'll hire and develop local talent, hold them accountable to OKRs, and identify the next opportunity to win in that market. **Skills And Experience** **About You (Who We’re Looking For)** * You have at least 2\+ years experience working in a high pressure environment such as law, consulting (MBB preferred) or investment banking or 3\+ years working as an operator, preferably in a recent high\-growth startup. Experience across both ares is highly valued. We are open to considering candidates with other experiences, however we operate at the intensity of these types of organisations and are uncompromising on our expectations * Commercial modelling: You can build a commercial model from scratch, make your assumptions explicit, and defend them * Business understanding \& due diligence: You quickly grasp what makes a market successful for Eucalyptus, what the unit economics depend on, and how different markets compare. You use that understanding to frame your research and produce a clear, structured point of view on a go/no go decision. * Due diligence: You can research a new market independently and produce a clear, structured answer * Negotiation: You've had real commercial conversations with partners, suppliers, pharma companies and moved them forward * Project management: You've run complex cross\-functional workstreams with real accountability * Communication: You write tight investment theses and clear slide decks * Founder mindset: You operate like a founder and enjoy the hustle of getting things done. You are an example of resilience and ownership \- when something breaks you fix it, you don’t wait for others. * Data \& SQL (Nice to have): You're comfortable getting your own answers from data \- writing SQL queries, building dashboards, and stress\-testing your own assumptions without waiting for an analyst to do it for you. **Behaviours \& Attitudes** * You act like an owner and lead with humility * You're resilient and adaptable * You move fast * You think from first principles **Who You'll Be Working With** This role reports to Alejandro Ugarte Limer, Head of International Expansion, and you'll work day\-to\-day with: * Deniz Ekmekci (Chief of Staff, VP International) * Owi Weerawardena (Interim GM, Canada) * Benjamin Emmanuel (Launcher \- International Expansion) * Jordan McTeare (Head of International Growth \& Performance) * Ryan Nolan (VP, International Expansion) The international expansion team is small, high\-ownership, and fast moving. The people on it are some of the best operators in the business. **Why join Eucalyptus?** Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well\-being, fertility, and skincare. **Here’s What Makes Joining Euc Unique** * What’s next \- Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. * Build something world\-changing \- We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast\-paced, and deeply rewarding. iii. **Make real impact** \- You will deliver work that directly shapes patient outcomes and scales evidence\-based care across markets. * Accelerate your growth \- You will have high ownership, continuous feedback, and dedicated development support. * Join a motivated team \- You will collaborate with talented peers to solve complex clinical and operational problems at scale. **What’s Ahead In The UK** * Be an owner – Your own stake in the business with our employee options program * Invest in your growth – Annual development budget plus 3 days of professional development leave iii. Support your well\-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you * Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year * Join a connected team – A vibrant office culture with regular socials, clubs, after\-school sport, and seasonal events *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Customer Success Manager

Anima

I quit medicine because I kept watching patients die needlessly, for avoidable reasons. In almost every case, the science and the clinicians were fine. It was the system around them that failed: the way information moved, the way decisions got routed, and the way fragmented teams and fragmented data turned solvable problems into tragedy. Our mission is human wellbeing, and we're focusing on the breakthrough technology of personalised medicine. Since the beginning, our proprietary insight has always been that the company to create a true active learning data engine with a loss function against human wellbeing would be the one to crack it, becoming one of the most impactful companies in the world as a result. We're now in 1,100\+ clinics, across 4 product lines, serve \>20% of the UK population, and have solved \>5\.7 million patient cases in the past 12 months alone, saving an estimated 8,600 lives. We are cash flow positive, growing fast, and have a tight crew of \~35 people. Multiple trillion\-dollar companies will be built in healthcare over the next two decades, and we intend to be one of them. We have a knights of the round table culture with a flat hierarchy, where we empower builders to have outsized impact on millions of lives, and where we collaboratively converge on the optimal action without dogma or ego. We're all here to serve a greater mission than ourselves. The closest analogy for our culture is probably Firefly (the TV series): a small crew on a ship at the frontier, each person exceptional in a specific way, deeply loyal to each other and the mission, resourceful under constraints, and having a genuinely good time doing something that matters. We're carefully curated, lean, and wholeheartedly in. If you want your skills to be at the highest possible stakes, you belong at Anima. Your work here will save lives. * Shun Please note this role is only open to those based in the UK. Applicants from Europe will be considered if they are able to travel to the UK regularly for customer visits. **We’re Looking For Someone Who** * Has 3\+ years in B2B SaaS Customer Success at a high\-growth startup. You understand what it takes to onboard, retain and grow complex accounts in a fast\-paced environment. * Has a track record of driving retention and surfacing expansion opportunities. You’ve protected revenue, reduced churn, and built the playbooks to make it repeatable. * Is a gifted relationship builder who reads people fast, earns trust quickly, and can coach clinicians and practice managers toward real behaviour change. * Is obsessed with customer experience. You go to extreme lengths to deliver an exceptional customer experience. * Is self\-starting and organised. You are intrinsically motivated and are always on top of everything you need to do. * Is in the UK / European timezone and can do site visits to UK customers. **What To Expect In The Role** * You’ll work in one of the most important parts of the business with a mission\-driven team. We’re a tight knit unit working relentlessly to drive unprecedented growth and retention for the company. * You’ll own a portfolio of Anima customers end to end. That means onboarding new clinics, driving adoption, fanaticism and best\-in\-class customer retention. * You’ll protect and grow the existing revenue base by building deep relationships, spotting churn risks early and driving expansion conversations. * You’ll be a powerful conduit between users and our product teams, translating clinical and administrative pain points into actionable insights that shape future iterations of Anima. * You’ll build and iterate on CS playbooks, processes and data\-driven frameworks that make user fanaticism repeatable and scalable as we grow from hundreds of practices to thousands.

Professional Education Trainer - Training Delivery

CMR Surgical

**About CMR Surgical** At **CMR Surgical** , we're revolutionising the future of minimal access surgery with **Versius** , our next\-generation surgical robotic system. We're growing fast, and we’re on a mission to transform how surgery is delivered globally for the benefit of patients, clinicians, and healthcare systems. Our values— **Ambitious, Humble, People\-Focused, and Fair \& Responsible** define our approach to innovation, partnership, and growth. If you believe in making a meaningful difference in healthcare and want to be part of a purpose\-driven company with bold ambitions, now is the time to join us. CMR is an exciting and evolving company to be joining right now. Our commitment to our goal of building a world\-class medical devices company is underpinned by the ground\-breaking innovation of our next generation of surgical robots and a diverse team of talented and supportive individuals. We’re breaking new ground which makes working here exciting, it provides autonomy, opportunity and makes the things you do visible. Come and join us and see what you’re capable of. **About the Role** As a Professional Education Trainer in the Global Professional Education team, you will be primarily responsible for delivering the training of the Versius system for surgical teams and trainee surgeons helping to ensure the competent setup and operation of the Versius robotic system in the UK and Europe. You will also support training development of content and resources for training. You will be an integral part of the Global Professional Education team and will work with other team members in the development, and coordination of best\-in\-class training programs. You will develop and be involved in Professional Education project work, alongside supporting other internal teams in collaborative projects. You will actively contribute to the feedback analysis of the training programmes and identifying areas for improvement of courses based on customer needs. **Responsibilities** * Support the design and delivery of all elements of the Versius training pathway including e\-learning, Virtual Reality training programmes, Versius supervised practical training, proctors, and telepresence alongside the Global Professional Education Curriculum team. * Support and deliver Training Programmes run in association with societies and colleges within Europe (primarily UK), delivering both online and in\-person training sessions. * Support regions where they have identified local customer\-facing team training gaps and plan refresher or targeted training where required. * Be a part of the Global Professional Education team assessing the training programme – reviewing feedback, attending trainings to assess quality assurance, and implementing improvements and coaching if needed. * Support training delivery for formative and summative usability studies both in Cambridge and in the US. We’d expect you to be willing to turn your hand to anything within the remit that helps the team deliver its objectives. **About you** To be successful in this role, you’ll need to have/be: * Previous education in training programme delivery. * Previous experience working either as an industry representative or healthcare professional in an operating room environment. * Knowledge of surgical environment, terminology, common surgical procedures, ideally minimally invasive procedures. * Excellent verbal and written presentation skills including a clear and concise writing and presentation style, particularly when describing technical content. * Be strong team player, able to effectively operate as part of a cross\-functional team, and successfully interact and build strong relationships with clinicians, engineers, medical professionals, and business partners and other opinion leaders. * Comfortable working with highly technical material, and strong ability to present the complex in clear, simple terms. * Ability to meet deadlines, work independently, and use MS Office applications. * Fluent in English (or native language equivalent) and an additional European language(s) is desirable. * Experience of delivering training on surgical robotic platform. **Why Join Us?** We offer a competitive salary and a great benefits package including a bonus, pension, healthcare and enhanced global parental leave pay. **Interested? We’d love to hear from you!** **This role requires candidates to have eligibility to work within the UK.** **Strictly no agencies**

Backend Software Engineer - New Bets

Heidi

**Who is Heidi?** Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In the last 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge? **The Role** The New Bets squad builds Heidi's next products. Scribe already powers millions of patient visits a week, and Evidence and Remote are scaling behind it. Your job, alongside the New Bets PM and Team, is to build what comes next. This is zero\-to\-one engineering with a distribution advantage most early products never get. Your v1s don't launch into silence, instead they go in front of clinicians who already open Heidi every day, and who will tell you within a week whether you have built something they need. The squad is small on purpose. You'll build the whole thing: the React front end, the Python services behind it, and the prompts, retrieval and eval harnesses that make an LLM feature safe enough to put in front of a clinician. When a bet needs an onboarding flow, a data migration or a quick internal dashboard, that's you too. There's no one else to hand it to, so you will own the build from PoC through to production. Some of what you build will be killed. Ultimately, most bets don't survive contact with a real clinic, and the winners graduate into staffed product lines that inherit your code. For this to work, the code that dies has to have been fast to write, and the code that lives has to be worth inheriting. To fit in well with this team, you need to be the engineer who ships, ideally with: a few years of production software behind you, real judgment about what's good enough for a prototype versus what has to be right, and the appetite to own more surface area than any normal role would give you. If you're mid\-level and impatient about it, this role is a fast\-track to exposing yourself to complex problems and pushing towards a Senior level. **What You'll Do** * Build new products end to end: React/TypeScript front ends, Python services, and the LLM and voice pipelines in between * Turn a one\-page thesis into a working v0 in days, then decide with the PM what deserves a v1 * Make AI features trustworthy and compliant: prompting, retrieval and evals that hold up in a real clinic, not just in a demo * Ship weekly, demo what you shipped, and let real usage settle arguments * Spend time with clinicians to deeply understand how they actually work, and the blockers they face daily * Work with our commercial teams to understand the business case behind what we build * Instrument everything: usage, latency, failure modes. The scale\-or\-kill call runs on data you built the pipes for * Hand winners over well: when a bet graduates, either you will continue to develop and maintain it, or a staffed team will pick up your codebase **What You Will Need** * 3\+ years shipping production software, we care much more about what you've shipped rather than time in seat * Full\-stack fluency: Python on the back end, React/TypeScript on the front, comfortable owning everything from the schema to the UI * Working fluency with LLM systems: prompting, retrieval, embeddings, evaluation and the judgment to build around their probabilistic nature * You build with AI tools (Cursor, Claude Code, whatever ships faster) and can show what you've made with them * Cloud fluency (AWS or GCP): you can stand up your own infrastructure and CI/CD and get code to users without a platform team * A testing\-in\-production mindset: observability and feedback loops, because "works on my machine" doesn't survive a clinic * Product instincts: you ask what the user is trying to do, and you'll argue with the PM when the ticket is wrong * Speed as a habit, with weekly demos and a bias to ship over a bias to plan * Strong opinions, weakly held: you'll shift the room when you're right * Healthcare experience isn't required, but a genuine passion for wanting healthcare to work better is important **What do we believe in?** Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership. * Live Forever \- Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. * Practice Ownership \- Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. * Small Cuts Heal Faster \- Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. * Make others better \- Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering. **Why you should Join Heidi 🚀** * Real product momentum. We're not trying to generate interest, we're channeling it. * Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. * Unmatched impact. Play a pivotal role at a critical growth moment \- working on a product that delivers tangible, real\-world value to clinicians and patients every day. * Work alongside world\-class talent. Join a team of operators and builders who've scaled unicorns. * Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend. * Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. * Fertility support. £7,000 one\-off payment, eligibility applies. * Learning \& development. £700 per year for courses, books, memberships, conferences and more. * Home office budget. £500 one\-off to set up a workspace you actually want to work in. * Recharge days after major milestones and busy periods so you can reset and come back strong. * Work from anywhere for up to 4 weeks per year, wherever the world takes you. * Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. * Flexibility that works. A hybrid environment, with 3 days in the office. **Heidi’s commitment to Diversity, Equity and Inclusion** Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.

Account Executive (Sales)

Doctify

**We’re Doctify** Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence. Founded in 2015 and backed by $30m\+ in funding, Doctify operates across 7 countries. We are uniting the global healthcare community, one trusted connection at a time. We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission. **About The Role** As we continue our global growth, we’re looking for an ambitious Account Executive (Sales) to join our commercial team and play a key role in driving new customer acquisition. This is a high activity, fast\-paced sales role focussed on high\-volume, transactional sales to healthcare professionals across various verticals. You’ll need to be comfortable managing a large number of leads and engaging in frequent outreach to hit ambitious revenue and activity targets. **You’ll be responsible for** * Driving revenue, engagement, and new customer acquisition through high\-volume outreach * Managing the full 360 sales cycle, from prospecting through to deal closure, while maintaining a robust pipeline of prospects * Consistently exceeding daily KPIs and monthly revenue targets, supported by your manager and the wider team * Conducting time efficient product demonstrations and presentations, tailored to the requirements of each customer * Becoming an expert on the Doctify product and a thought leader within the HealthTech field **About You** * You have 1\-3 years of sales experience, in high\-volume B2B or SaaS environments, and if you have local knowledge or experience that would be desirable but not required * You’re a confident communicator who thrives on outbound calling and selling virtually * Resilience and grit are second nature to you \- you bounce back quickly and keep moving, knowing that every no means the next yes is closer! * You’re energised by fast\-paced work and don’t shy away from change or a challenge * Last but by no means least \- you believe in our mission and want to be part of revolutionising the healthcare industry with us! **What We Offer** At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing. **🌴 Time off, flexibility \& balance** * 28 days annual leave (25 \+ 3 between Christmas and New Year), earning up to 30 days leave with tenure * 2 weeks of remote working annually (within 3\-hour time zone of HQ) * Hybrid working model * Enhanced Parental Leave * Medicash health cash plan **⭐ Setting you up for success** * Competitive, benchmarked compensation (base salary plus commission) * 3\-month immersive onboarding experience * Ongoing learning through expert\-led sessions, leadership insights, and soft\-skill development * Clear internal mobility pathways to accelerate your career **💙 The Uniquely Doctify Experience** * Daily team huddles to connect, share wins and spark ideas * Regional Lunch Clubs \& team socials powered by our Fun Police * Quarterly Doctifier nominated Impact Awards * Employee referral bonus: £700 (or local equivalent) per hire **🌍 Our Commitment to DEIB** Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life. As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive. We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at hiring@doctify.com.

Product Designer (Staff / Principal Level)

Anima

I quit medicine because I kept watching patients die needlessly, for avoidable reasons. In almost every case, the science and the clinicians were fine. It was the system around them that failed: the way information moved, the way decisions got routed, and the way fragmented teams and fragmented data turned solvable problems into tragedy. Our mission is human wellbeing, and we're focusing on the breakthrough technology of personalised medicine. Since the beginning, our proprietary insight has always been that the company to create a true active learning data engine with a loss function against human wellbeing would be the one to crack it, becoming one of the most impactful companies in the world as a result. We're now in 1,100\+ clinics, across 4 product lines, serve \>20% of the UK population, and have solved \>5\.7 million patient cases in the past 12 months alone, saving an estimated 8,600 lives. We are cash flow positive, growing fast, and have a tight crew of \~35 people. Multiple trillion\-dollar companies will be built in healthcare over the next two decades, and we intend to be one of them. We have a knights of the round table culture with a flat hierarchy, where we empower builders to have outsized impact on millions of lives, and where we collaboratively converge on the optimal action without dogma or ego. We're all here to serve a greater mission than ourselves. The closest analogy for our culture is probably Firefly (the TV series): a small crew on a ship at the frontier, each person exceptional in a specific way, deeply loyal to each other and the mission, resourceful under constraints, and having a genuinely good time doing something that matters. We're carefully curated, lean, and wholeheartedly in. If you want your skills to be at the highest possible stakes, you belong at Anima. Your work here will save lives. * Shun Please note this role is only open to those based in the UK. **We’re Looking For Someone Who** * Has 4\+ years experience doing 0\-1 design work at a high\-growth startup. Maybe you were the founding product designer or part of a small team that made a tangible impact. * Is obsessed with design and truly loves the craft. You’ve cultivated a meticulous eye for aesthetics and care deeply about every detail. * Has experience in frontend development. That may be working with Cursor or Claude Code to ship contributions to production. * Is both intellectually rigorous and highly empathic. You’re often able to intuit a user’s situation, motivation, and desired outcome, even with minimal research, and translate these into optimal interactions and interfaces. * Is a self\-starter who values ownership. You’re comfortable prioritising and working iteratively; guided by user feedback, data, and company goals, without hand\-holding. * Is a competent product manager and isn’t afraid of code. Maybe you came to design from product management or engineering. * Is a clear and compelling communicator. When sharing work with your team or customers, you make an impact and inspire others to listen; even when there’s pushback. * Is a team\-player who thrives when working with others. * Is driven and wants to play their part in redesigning healthcare. **What To Expect In The Role** * A design\-first culture * High autonomy and ownership. You’ll lead the design for multiple new opportunities, end\-to\-end. * Intellectually challenging projects that will save lives. For example, how might we make it faster for our clinical users to send appointment invites to patients? This path can be traversed by clinical users hundreds of times a day, ensuring people like you and me get the care they need. * Close connection with our customers. You’ll work closely with the Anima Champions community; our most fanatical and vocal customers. You’ll join customer calls and visit GP practices to develop a deep understanding of their problems, wants, and needs. * The chance to work with exceptional product builders who deeply respect design. Like Skupie, who put the first self\-driving semis on Canadian roads. Or Souradip, a doctor with a PhD who’s won awards for his technical achievements. Both are lead engineers at Anima. * Influence over our strategy. You’ll shape our roadmap and ensure that we prioritise and build products that lead to the highest total network value deltas. We don’t have Product Managers (and we may never), so both thinking and execution will be required. * A chance to build the design machine for the future. You’ll help formalise our design standards and scale our design tools so we keep shipping features that result in a high retention delta.

Professional Education Trainer - Training Development

CMR Surgical

**About CMR Surgical** At **CMR Surgical** , we're revolutionising the future of minimal access surgery with **Versius** , our next\-generation surgical robotic system. We're growing fast, and we’re on a mission to transform how surgery is delivered globally for the benefit of patients, clinicians, and healthcare systems. Our values— **Ambitious, Humble, People\-Focused, and Fair \& Responsible** define our approach to innovation, partnership, and growth. If you believe in making a meaningful difference in healthcare and want to be part of a purpose\-driven company with bold ambitions, now is the time to join us. CMR is an exciting and evolving company to be joining right now. Our commitment to our goal of building a world\-class medical devices company is underpinned by the ground\-breaking innovation of our next generation of surgical robots and a diverse team of talented and supportive individuals. We’re breaking new ground which makes working here exciting, it provides autonomy, opportunity and makes the things you do visible. Come and join us and see what you’re capable of. **About the Role** As a Professional Education Trainer in the Global Professional Education team, you will be primarily re\-sponsible for the development of the training of the Versius system for surgical teams and trainee sur\-geons helping to ensure the competent setup and operation of the Versius robotic system. You will also support training development of content and resources for internal training, as well as delivering training to customers and internally. You will be an integral part of the Global Professional Education team and will work with other team members in the development, and coordination of best\-in\-class training programs. You will develop and be involved in Professional Education project work, alongside supporting other internal teams in collaborative projects. You will actively contribute to the feedback analysis of the training programmes and identifying areas for improvement of courses based on customer needs. This role is offered on a hybrid basis, with a minimum of 3 days a week being based in the office. **Responsibilities** * Support the design and delivery of all elements of the Versius training pathway including e\-learning, Virtual Reality training programmes, Versius supervised practical training, proctors, and telepresence alongside the Global Professional Education Curriculum team. * Develop content and resources used in the delivery of customer and internal training, including eLearning modules, videos and learning tools. * Be a part of the Global Professional Education team assessing the training programme \- reviewing feedback, attending trainings to assess quality assurance, and implementing improvements and coaching if needed. * Support training delivery for formative and summative usability studies both in Cambridge and in the US. We’d expect you to be willing to turn your hand to anything within the remit that helps the team deliver its objectives. **About you** * Previous education in training programme delivery * Previous experience in instructional design and the development of education tools, including eLearning and video resources, LMS management and associated software * Previous experience working either as an industry representative or healthcare professional in an operating room environment. * Knowledge of surgical environment, terminology, common surgical procedures, ideally minimally invasive procedures * Excellent verbal and written presentation skills including a clear and concise writing and presentation style, particularly when describing technical content. * Be a strong team player, able to effectively operate as part of a cross\-functional team, and successfully interact and build strong relationships with clinicians, engineers, medical professionals, and business partners and other opinion leaders. * Comfortable working with highly technical material, and strong ability to present the complex in clear, simple terms. * Ability to meet deadlines, work independently, and use MS Office applications. * Fluent in English (or native language equivalent) and an additional European language(s) is desirable. * Experience of delivering training on a surgical robotic platform. A requirement to travel internationally as tasking dictates and be flexible in working hours to accommodate weekend training events. **Why Join Us?** We offer a competitive salary and a great benefits package including a bonus, pension, healthcare and enhanced global parental leave pay. **Interested? We’d love to hear from you!** **This role requires candidates to have eligibility to work within the UK.** **Strictly no agencies**

Join our talent pool!

Healthtech 1

****We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible 💙**** The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest\-growing startup in the UK and 33rd fastest\-growing in Europe 🚀 **⛩️ Our Principles** Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech\-1: * 💙 Care deeply * 🏋️‍♀️ Work hard * 🤝 Be your word * 💬 Trust in radical truth and transparency * 🚀 Do your life's best work * 🥳 Find the fun Read more about our principles and our "why" in the Healthtech\-1 Handbook. ****Don't see the right role right now?**** Stay on our radar 💙 ****👯 Join our Talent Pool!**** We don't always have the right role open at the right time, but that doesn't mean we're not interested in you. Our Talent Pool is the simplest way to put your hand up and say you want to work with us. When we start hiring, it's one of the first places we look! ****🙌 How it works**** Join once, and we'll take it from there. We'll match you to relevant roles as they open up. We won't reach out unless there's a genuine reason to, but when there is, we'll move quickly 😉 ****👍 Who's it for?**** Everyone! ****👀 Will I hear about roles before they're advertised?**** Often, yes. We reach out to people in our Talent Pool before we post publicly. Being in the pool gives you a head start. ****📞 Can I speak to someone from the team?**** We'd love to! We can't always make time for every conversation, but if we think there's a strong fit, we'll be in touch to set something up. **💙 A Bit About Us** 💙 We’re all NHS staff. We’re inside\-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in\-person communication and prefer candidates who want to work 4\+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business\-as\-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23\). **🚀 An opportunity for real upside** 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it \- we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month \- see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth \& Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory \- 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five\-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension \- We operate a standard 3% employer contribution and employees auto\-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit \- A one\-off benefit to support living closer to the office: £5,000 if you live within a 30\-minute walk, or £2,500 within a 30\-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! **🌈 Inclusive \& Diverse by Design** We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin \- essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.

CRM & Lifecycle Lead, UK

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **About The Role (What You’ll Be Doing)** We’re seeking a Senior CRM Manager take the lead in shaping Juniper’s lifecycle and retention strategy. In this role, you’ll create engaging, data\-driven campaigns that guide and support patients throughout their journey, directly influencing how they experience Juniper and perceive the value we provide. Your work will be pivotal in ensuring patients feel supported, informed, and motivated to continue their treatment journey with confidence. As we expand our range of services and build an ecosystem focused on delivering long\-term health, we aim to use lifecycle marketing to foster meaningful relationships that extend beyond the time patients spend on medication. This role requires a creative and strategic mindset, with the ability to work cross\-functionally to design lifecycle initiatives that are impactful, innovative, and deeply aligned with Juniper’s patient\-first ethos. This is not about sending generic campaigns or driving vanity metrics. Your role will be integral to building a truly patient\-centric lifecycle strategy. **In Short, This Role Includes** * Developing and executing lifecycle marketing campaigns that engage, educate, and retain patients across all direct channels available (think email, push, SMS, and in\-app messaging). * Using data and insights to personalise communications for specific cohorts and stages in the patient journey. * Leveraging content to create and share high\-quality, impactful messaging related to nutrition, weight loss, and health that inspires and informs patients. * Thinking creatively to develop innovative campaigns, such as automated onboarding flows, retention touchpoints, and reactivation strategies. * Collaborating cross\-functionally with marketing, product, and analytics teams to ensure lifecycle initiatives align with business goals and patient needs. * Continuously testing and optimising campaigns through A/B testing, ensuring we’re always learning and improving. * Tracking and reporting on key engagement and retention metrics to measure the impact of your work and inform future strategies. **About You (Who You Are)** * At least 4 years of experience in lifecycle marketing, CRM, ideally within a fast\-paced or startup environment. * Confident using technology, with proficiency in marketing automation tools (e.g., Klaviyo, Customer.io, Braze) and familiarity with analytics platforms (eg. Tableau, Mixpanel, Metabase) * Data\-driven \- comfortable using insights from existing data to identify gaps in the patient journey and opportunities for optimisation, experience running A/B tests * Strong written communication skills, with a knack for creating engaging and empathetic content. * Passionate about patient experience and problem\-solving, with a demonstrated interest in health and wellness. * Highly organised, independent, and able to collaborate effectively within a team. * Thrives in a fast\-paced environment, excited by creative problem\-solving and innovation **Why join Eucalyptus?** Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well\-being, fertility, skincare, and preventative health. **Here’s What Makes Joining Euc Unique** * What’s next \- Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. * Build something world\-changing \- We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast\-paced, and deeply rewarding. * Make real impact \- You will deliver work that directly shapes patient outcomes and scales evidence\-based care across markets. * Accelerate your growth \- You will have high ownership, continuous feedback, and dedicated development support. * Join a motivated team \- You will collaborate with talented peers to solve complex clinical and operational problems at scale. What’s ahead in the UK * Be an owner – Your own stake in the business with our employee options program * Invest in your growth – Annual development budget plus 3 days of professional development leave * Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration * Support your well\-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you * Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year * Join a connected team – A vibrant office culture with regular socials, clubs, after\-school sport, and seasonal events *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.* *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Senior Backend Engineer - UK

Heidi

**Who is Heidi?** Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge? **The Role** A Senior Software Engineer responsible for the execution of the backend features, with a deep technical understanding and how it translates to representing user needs. You will have operated in a hyper growth startup with experience building SaaS products. You will also have a deep understanding of the key challenges engineers face and a firm grasp on design principles in prioritizing key features and capabilities. Your superpower is how to bridge the gap between technical specifics and business needs effortlessly and turn high\-level designs into real\-world solutions. You thrive in challenging situations, and you appreciate the dynamics of a flexible, flat\-structured work environment. You are quick to grasp the nuances and complexities of developing an AI product healthcare internationally. We know that brilliant people can come from unlikely places; if you have a proven track record of shipping spectacular technically challenging products and features, regardless of industry, we want to meet you. **What You'll Do** Ultimately you will have the opportunity to work with the engineering mastermind behind Heidi developing AI products which will change the face of healthcare * Autonomously deliver beautiful \& robust code with considerations on code structure design and scalability. * Implement and optimize data storage solutions. * Design, build, and maintain high\-performance backend systems using Python. * Architect and manage cloud infrastructure, ensuring scalability and reliability. * Develop and manage message queue systems for real\-time data processing. * Collaborate with frontend and AI teams to integrate new features and enhance existing APIs. * Optimize API performance and handle API versioning, documentation, and testing. **What We’ll Look For** * Strong sense of ownership \& strong problem\-solving skills. * 5\+ years of backend development experience. * Solid experience with MongoDB and Redis for data management. * Experience building \& managing message queue systems at scale. * Writing testable, effective and communicative code * Data modeling, design patterns, understanding trade\-offs * Deep understanding of API design principles, including security, versioning, and performance. * Data \& application security knowledge and skills * Experience in integrating with third\-party systems * Competent with source code control and CI/CD pipeline technologies. * Architecting and building highly available, scalable, secure \& performant systems **What do we believe in?** Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership. * Live Forever \- Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. * Practice Ownership \- Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. * Small Cuts Heal Faster \- Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. * Make others better \- Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering. **Why you should Join Heidi 🚀** * Real product momentum. We're not trying to generate interest, we're channeling it. * Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. * Unmatched impact. Play a pivotal role at a critical growth moment \- working on a product that delivers tangible, real\-world value to clinicians and patients every day. * Work alongside world\-class talent. Join a team of operators and builders who've scaled unicorns. * Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend. * Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. * Fertility support. £7,000 one\-off payment, eligibility applies. * Learning \& development. £700 per year for courses, books, memberships, conferences and more. * Home office budget. £500 one\-off to set up a workspace you actually want to work in. * Recharge days after major milestones and busy periods so you can reset and come back strong. * Work from anywhere for up to 4 weeks per year, wherever the world takes you. * Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. * Flexibility that works. A hybrid environment, with 3 days in the office. **Heidi’s commitment to Diversity, Equity and Inclusion** Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.

Senior Product Manager

Healthtech 1

****We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible 💙**** The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest\-growing startup in the UK and 33rd fastest\-growing in Europe 🚀 **⛩️ Our Principles** Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech\-1: * 💙 Care deeply * 🏋️‍♀️ Work hard * 🤝 Be your word * 💬 Trust in radical truth and transparency * 🚀 Do your life's best work * 🥳 Find the fun Read more about our principles and our "why" in the Healthtech\-1 Handbook. **🚀 The mission as senior product manager** We have an ambitious mission: to make every appointment within the NHS *bookable* . We’re looking for a product leader to take our flagship product Bookable to national scale. You will report to Raj (Cofounder and CEO), run a product team and work closely with other teams. You’ll help shape product strategy to overcome our challenges to reaching national scale, and then plan, build, test and deliver elements of the product to reach our vision for Bookable. **🎯 Goal expectations** * Build a successful marketplace experience + Focus on improving healthy unit economics, MoM patient registration volume, appointment utilisation, patient and practice satisfaction + Improve patient experience by reducing friction in the Bookable flow, minimise did\-not\-attends (DNAs) and help patients navigate to the right GP surgery for them + Support GTM on supply + Input and help other product teams including AI Care Navigation + Working with cofounders to translate vision into results and delivery * Grow the marketplace + Optimise conversion funnel from search to completed patient registration + Develop and test acquisition strategies across multiple channels including organic inc. SEO, PPC and referrals, aiming to improve CAC + Build retention mechanisms to extend LTV on both supply and demand side * Market acceptance + Collaborate with our customer practices to build Bookable \- run working groups, proactively seek feedback and build great relationships with our incredible customers! + Work to understand complex market dynamics and shape product design to reach market acceptance. + Work with our Clinical Safety Officer to establish Bookable’s clinical and operational impact with high\-quality evidence from multiple pilot sites **✅ Must have traits** * Team improver and player \- show what excellent product management looks like, no ego, embrace healthy conflict, coachable and responsive to feedback * Personable and refreshing \- great interpersonal skills, can build rapport with anyone, put people at ease and makes them happy, incredible communicator who crafts compelling stories * Data\-driven and organised \- comfortable with our tech stack e.g. SQL/Metabase, brings structure to chaos, meticulous attention to detail, honesty to face the metrics whatever they show * Bias to action \- owner mentality, ready to pick up the phone and talk to our customers, takes rejection well, move fast and fix things, outcome\-driven * Enjoy speaking to users \- we work in a GP practice so you have ample access to your users (patients and clinicians). You should be excited to speak to users regularly * Creative and challenging \- look beyond the present for high\-impact opportunities, challenge the status quo, improve processes * Clinical safety first \- deep level of care and motivation to spot where things might go wrong and call in our in\-house clinical expertise —patient safety is non\-negotiable **👍 Required Experience** * 5\+ years of product management experience taking products from idea to delivery at a high\-quality product organisation * 2\+ marketplace or growth PM experience (particularly in healthcare) strongly preferred * Demonstrated success improving marketplace metrics * Proven track record of iterating the systems by which companies create alignment on what to build and communicate with users **💙 A Bit About Us** 💙 We’re all NHS staff. We’re inside\-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in\-person communication and prefer candidates who want to work 4\+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business\-as\-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23\). **🚀 An opportunity for real upside** 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it \- we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month \- see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth \& Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory \- 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five\-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension \- We operate a standard 3% employer contribution and employees auto\-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit \- A one\-off benefit to support living closer to the office: £5,000 if you live within a 30\-minute walk, or £2,500 within a 30\-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! **🌈 Inclusive \& Diverse by Design** We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a compa

Strategy & Operations Associate (12-month Fixed Term Contract)

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **About The Role** The Services team is at the heart of how Juniper delivers outcomes for patients. We run one of the world's fastest\-scaling health coaching operations — directly responsible for the engagement, retention, and weight loss outcomes of our patient base — and we're looking for a **Strategy \& Operations Associate** to cover a maternity leave on a **1\-year fixed\-term contract** . This is a project\-heavy, cross\-functional role with a lot of variety. You'll work on pressing operational and strategic challenges in the Services function, translating strategy into execution and reporting to the Head of Services. In practice, that means designing and improving the systems, processes, and ways of working that allow us to deliver a great coaching experience at scale. This role does not include direct people management, but you'll work closely with Health Coaching Team Leads and other cross\-functional stakeholders (products/ operations/ clinical team) to drive projects from hypothesis to completion. No two weeks will look the same. If you're someone who gets stuck in, enjoys problem solving, thrives in ambiguity and wants to do work that improves how we deliver care at scale and affects patient outcomes — this role is for you. What You'll Do You'll own a mix of projects and ongoing operational work (typically 2\-3\+ things at a time) that improve patient outcomes and drive meaningful business value for Eucalyptus. You'll be accountable for moving core team metrics like engagement with our services, retention, quality of support, and safe practicing within the Health Coaching team. **Drive operational excellence in how we deliver coaching at scale** * Design and optimise the systems and processes coaching teams use day\-to\-day, to improve efficiency and scalability and ensure we can deliver a consistent, high\-quality service as we continue to grow * Contribute to effective capacity planning, coverage, and resource allocation across the team to meet demand and maintain quality standards * Spot inefficiencies and fix them — whether that's a broken process, a gap in our tooling, or something that worked at a smaller scale but doesn't anymore * Translate patient and commercial problems into clear hypotheses, measurable success metrics, and execution plans that ship improvements fast * Use data and operational insights to inform future service design, ensuring the function scales effectively with business growth **Lead cross\-functional initiatives end\-to\-end** * Act as a primary point of contact for mid\-level and senior stakeholders, translating strategic priorities into clear execution plans across the HC team, taking priorities and turning them into clear plans the team can actually deliver * Work with product, clinical, and operations teams to improve how coaching fits into the broader patient experience * Own projects end\-to\-end: define what needs to happen, keep things on track, remove blockers, and see them through to completion \- holding a high bar for pace and quality. **Be a strategic thought partner to Services leadership** * Track and improve key performance metrics (engagement, retention, quality, safety), intervening where needed to drive results * Use data to make the case for what we should prioritise, and to inform decisions about how the team is structured and resourced * Feed into planning cycles with practical insights grounded in internal team context relevant to your work **About You** * 3\+ years in operations, strategy, or a similar generalist role — ideally at a fast\-growing company * Confident with data — proficient in Google Sheets and able to draw practical conclusions from numbers to inform decisions and plans * Hands\-on operational experience — you've improved processes, managed systems, and run projects from start to finish * Strong communicator — comfortable working with senior stakeholders, translating goals into clear plans, and keeping people aligned as things change * A creative, positive problem\-solver — you take initiative, find solutions, and stay constructive and flexible when things get complicated * Strong collaborator — you care more about getting things done than getting credit, and you're happy to do the unglamorous work when it's needed * Commercially aware — you understand how the business makes money and can connect your work to what actually matters **Bonus points** * Familiarity with health coaching, nutrition, or patient\-facing services * Experience in digital health or a health\-adjacent industry * Background at a startup or scale\-up * People management experience (not a requirement, but useful — some project management elements form part of the role) **Why This Role Is Exciting** * Work on things that matter. The Services team is directly responsible for patient outcomes — your work will have a real impact on the health and wellbeing of thousands of people. * Own work end\-to\-end. You'll drive operational and strategic projects from problem definition through to delivery, with accountability for the outcome. * Grow quickly. You'll get a lot of variety, real ownership, and the chance to work across strategy, operations, and delivery in a fast\-moving environment. * Work with great people. You'll be part of a high\-performance team that cares deeply about patients and holds a high bar for quality. **So, Why Join Eucalyptus?** * Make real impact, fast \- We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else. Helping impact patients lives for the better from the moment you join Euc. * You’ll work with others who are incredibly passionate about what they do \- Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients. * Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here or check us out on Instagram @eucalyptus.health *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Lead Product Designer, London, UK

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story:** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **Our Growth Story:** * 130% YoY revenue growth and a 90% reduction in cash burn \- culminating in our $1\.15bn acquisition by Hims \& Hers in 2026, giving us the platform to take long\-term care global * Supported over 350k patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada You're a talented Lead Product Designer with a passion for health and excitement about building our expanding healthcare platform. You enjoy working in dynamic environments, solving complex problems, and creating thoughtful, user\-centred design solutions that make a real impact. ****In This Role, You Will:**** * Own a problem area across connected surfaces, not a queue of screens, from definition to delivery. * Research it, design it, write it, test it, measure it, iterate. You drive it without waiting for a spec. * Move commercial outcomes on your surface: activation, conversion through regulated intake, retention, adherence. You know which metric you are moving and why. * Create designs that build trust and hold up in a regulated market. ****What Good Looks Like**** * Scope: you own a problem area end to end. * Impact: you moved a meaningful metric and can show the before and after. * Influence: you raise the bar around you. You give sharp critique. You make junior designers better without being asked to. ****About You (who You Are)**** You're a talented Lead Product Designer with a passion for health and excitement about building our expanding healthcare platform. You enjoy working in dynamic environments, solving complex problems, and creating thoughtful, user\-centred design solutions that make a real impact. ****Skills \& Experience**** * Problem definition. You shape the problem, not just the pixels. Using research, data and the input of others, you break the ambiguity down and package it back up into something the team can build. The signal is evidence you helped define the right problem, not just made the screens. * Visual craft. Non\-negotiable. Typography, spacing, colour, motion and micro\-interactions, used with intent, not decoration. Weak craft is a no, whatever the strategy talk. * Accessibility. You design inclusively without being asked. You know why the standard exists, not just what it says, and it shows in judgement calls a checklist cannot make. * Systems thinking. You design across surfaces, from mobile to emerging platforms like AI\-native interfaces, and contribute to the system others build on. Infrastructure compounds. Single screens do not. * Product and commercial sense. You shaped what got built. Metrics, research and commercial awareness sit next to the work. Craft in isolation moves nothing. * Communication. Clear, specific, opinionated. You say what you decided and why, and you are just as clear on what you chose not to do and why. * Working in the open. You share early and often, and you use critique to sharpen the work. You lift the quality of every review you join. ****How You Work With AI**** * LLMs are already embedded in your workflow. * You prototype in tools like Claude Code and Cursor to test ideas in real code, not just mock them up. Tighter build\-measure\-learn loops. * The signal is workflow, not tool count. Judgement spent where it counts. **The full stack** We expect you to work end to end, from problem definition and research to information architecture and UX writing. * Your own research and usability testing. * Validation and experimentation. You set up A/B tests and read them honestly. * UX writing. In a regulated market, this is craft and compliance at once. * Problem definition. Break it down. Package it back up. **Your portfolio** Show problem solving that moved a commercial lever, not just well\-made screens. We want evidence of the outcome, the craft behind it, the care in the finish, how you contributed to the Design System, and where AI tightened your process. How you write it says as much as what you show. Concise and clear is a signal of how you communicate. Applications without a portfolio will not be considered. ****Experience**** Typically 8 years or more in product design, with a track record of owning a domain, building systems others depend on, and developing other designers. **Behaviours \& attitude** * Patient\-first mindset. You put patient outcomes first. Every decision weighs commercial growth against clinical safety and care, and you don't let one erode the other. You understand real health journeys well enough to make them simple, accessible and worth trusting. * Collaborative creation. You work well across product, engineering and clinical, and you know a good idea can come from any of them. You listen to feedback and take it on, using it to make the work better. * Curiosity. You ask why before how. You stay curious about the patient, the problem and the tools you use to solve it, and you're comfortable being a beginner when something new is worth learning. **Why join Eucalyptus?** Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well\-being, fertility, and skincare. ****Here’s What Makes Joining Euc Unique:**** * What’s next \- Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. * Build something world\-changing \- We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast\-paced, and deeply rewarding. * Make real impact \- You will deliver work that directly shapes patient outcomes and scales evidence\-based care across markets. * Accelerate your growth \- You will have high ownership, continuous feedback, and dedicated development support. * Join a motivated team \- You will collaborate with talented peers to solve complex clinical and operational problems at scale. What’s ahead in the UK * Be an owner – Your own stake in the business with our employee options program * Invest in your growth – Annual development budget plus 3 days of professional development leave * Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration * Support your well\-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you * Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year * Join a connected team – A vibrant office culture with regular socials, clubs, after\-school sport, and seasonal events *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Strategy & Operations Manager

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **About The Role** Building the world’s largest digital healthcare company means lots of exciting challenges. We will be: * Scaling \& improving our existing Weight offering * Launching new exciting product lines and treatments * Creating a world class mobile experience The Strategy \& Operations Manager will work on the most pressing projects in the business, acting as a ‘swiss army knife’ and reporting to the Head of Strategic Initiatives. You will work closely with leaders in our business such as our VP of Operations and Chief Commercial Officer and complete strategic analysis, collaborate with clinical, operations, product and growth to execute on key initiatives, and be a thought partner to the leaders you work with. No day will be the same; and your career path is yours to forge \- for example, you could transition to leading a product line or function over time. If you’re hungry to make an impact, and excited to one day be a leader in a world\-class business \- this role is for you. What You'll Do You will lead two or more projects at a time. Examples include: **Driving ‘special projects’ in an existing product line** * Scoping and delivering cross\-functional initiatives (e.g., improving efficiency in a patient service team; a new retention initiative) * Identifying and negotiating with a new brand partner (e.g., gym partnership) * Leading commercial analysis and design of new offers within a product line (e.g., discounts, bundling, tiering) * Work closely with our technology teams to define new features to resolve problems or deliver more value to our patients **Drive stakeholders forward** * Contribute to the strategic planning process each Cycle to determine where the business can deliver the most patient \& commercial value * Project manage major projects, ensuring stakeholders understand key requirements, deliver on time, and to a high bar **Acting as a leader’s strategic partner** * Supporting a leader set\-up a new reporting or operating model for key initiatives * Working with analytics to deliver performance insights and make recommendations on changes **About You** **Experience \& Background** * 3\-4\+ years in high\-velocity, high\-ownership environments \- preferably including 2\+ years in consulting/banking and 1\-2 years in an strategy or operations role at a start\-up * Exceptional problem solver with structured thinking \- can break down ambiguous challenges, generate hypotheses, and test them systematically * Hands\-on \- not afraid of ‘rolling up the sleeves’ and getting the nitty gritty done to move projects forward * Strong communication and execution focus \- able to present complex ideas clearly and drive projects forward with incomplete information * Product sensibility \- understanding of how to design things people want, whether through formal product experience or adjacent roles * High agency and comfortable with ambiguity \- takes ownership, finds solutions, and thrives when priorities shift and new challenges emerge **Bonus Points** * Healthcare or regulated industry experience * Experience building propositions or products that drive behaviour change * Previous startup or scale\-up experience **Why This Role Is Exciting** * Build from zero. You’ll shape a new brand and product from the ground up—and see your work in the hands of thousands of patients. * Join the founding team. Play a pivotal role in something with real\-world impact, at the intersection of health, tech, and behaviour change. * Accelerate your growth. This is a chance to learn quickly, stretch your skills, and take on real ownership in a supportive, fast\-moving environment. * Drive real outcomes \- see your strategic work translate into better patient experiences and business results **So, Why Join Eucalyptus?** * Make real impact, fast \- We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else. Helping impact patients lives for the better from the moment you join Euc. * You’ll be supported to accelerate your career \- Regular feedback alongside our bi\-annual performance reviews, a professional development budget \& leave help ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential. * You’ll work with others who are incredibly passionate about what they do \- Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients. * We also offer a range of benefits including + Your own stake in the business with our employee options program + A monthly wellness allowance, for you to spend on whatever wellness means to you + A yearly personal development budget and 3 extra days of leave to continuously up\-skill yourself + 25 days holiday \+ bank holidays with an enhanced parental leave policy + A fun office with regular socials including after school sport, clubs, cycle kick offs and seasonal parties + Your own MacBook and more! * Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here or check us out on Instagram @eucalyptus.health *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Senior Legal Counsel (Commercial)

Cera

**Position:** Senior Legal Counsel (Commercial) **Reporting to:** General Counsel **Contract Type:** Permanent **Location:** Hybrid working with some office presence in London **Direct reports:** Commercial Legal Counsel and the Immigration Team **About Cera:** Cera’s mission is to transform health and social care, enabling people to live longer, healthier lives in the comfort of their own homes. As we continue to grow rapidly, we offer our team members unparalleled opportunities for professional development and career progression. Cera is a digital\-first healthcare\-at\-home company delivering care, nursing, telehealth and repeat prescription services in people’s homes via technology. In under five years, Cera has expanded to 10,000\+ staff across the UK and Germany, delivering 40,000\+ healthcare visits a day, and has grown from zero to nearly £250m revenues. Every day, Cera delivers healthcare services equivalent to 40 hospitals or 1,000 care homes, and has grown 100\-fold over the past two years making it one of the fastest growing businesses in Europe. Cera currently holds more than 160\+ partnerships with the NHS and local authorities, and the company’s technology is used by 2,000\+ businesses nationwide. Its technology predicts health deteriorations in patients 30\-fold faster than traditional care companies, with its Professional Carers and Nurses responding to over 5,000 ‘high risk’ alerts each day. Since the outset of the COVID\-19 pandemic, Cera has delivered 10 million healthcare visits in people’s homes, created 10,000 jobs, and licensed its recruitment technology to the UK Government Department of Health to recruit 50,000\+ people into healthcare careers. **What we’re looking for:** We seek an experienced commercial lawyer, approximately 5–7 years PQE, to lead our commercial legal function. Reporting to the General Counsel, you will take day\-to\-day ownership of Cera’s commercial and public sector contracting and will have line management responsibility for a Commercial Legal Counsel and for our Immigration Team. You will advise on a diverse range of matters, including government and public sector procurement, IT and software licensing, intellectual property, commercial contracts, data protection, M\&A, fundraising, regulatory and general commercial law advisory work. **Key Responsibilities:** **Lead and develop Cera’s commercial legal and immigration capability, including:** ● Line managing, supervising and developing a Commercial Legal Counsel – allocating work, reviewing output and providing technical support ● Line managing the Immigration Team, with oversight of the company’s sponsor licence and right to work compliance and escalation of material risks to the General Counsel ● Acting as the principal commercial legal point of contact for the business and deputising for the General Counsel where required **Draft, review, negotiate, and advise on a variety of commercial agreements, including:** ● Service agreements with local authorities (e.g. block and spot contracts) ● Supplier and subcontractor agreements ● Framework agreements and tender documentation ● Employment agency contracts for temporary staff ● Client care contracts for private service users **Lead on government and public sector procurement, including:** ● Advising bid teams on tenders and framework competitions run by local authorities and the NHS ● Advising on compliance with the Procurement Act 2023 and legacy procurement rules, including transparency and contract change notices, conflicts of interest, exclusion grounds and permitted contract modifications ● Handling clarification questions, standstill periods, debriefs and procurement challenges, and liaising with contracting authorities on award and mobilisation **Advise on data protection and privacy in collaboration with the Cera DPO, including:** ● Ensuring compliance with GDPR and UK data protection laws when handling sensitive personal data (e.g. client health records) ● Drafting and reviewing privacy policies, data processing agreements, and data\- sharing arrangements ● Responding to Data Subject Access Requests **Protect and commercialise the company’s intellectual property and technology assets, including:** ● Reviewing and advising on trademarks, copyrights, and branding materials ● Drafting IP clauses in contracts to secure ownership of work created by third parties ● Reviewing and advising on IT services contracts, SaaS, and IP licensing agreements ● Drafting and negotiating IT and software licensing agreements, including SaaS, cloud, hosting, data licensing, reseller and development agreements, together with support, security and service level terms ● Advising on the licensing\-in and licensing\-out of Cera’s proprietary technology, including licences to public sector bodies and third party businesses **Ensure compliance with industry regulations, including:** ● Working with the Quality Team to meet Care Quality Commission standards and safeguarding obligations ● Addressing Procurement Act 2023 requirements **Manage dispute resolution, including:** ● Managing disputes with suppliers or customers by providing litigation advice ● Liaising with external counsel when necessary **Key Skills \&Experience Required** **Essential:** ● Qualified solicitor in England \& Wales with approximately 5\-7 years PQE in commercial law or a related field (strong candidates with other levels of experience will be considered). ● Experience drafting and negotiating commercial contracts across various types. ● Demonstrable experience of government and public sector procurement, including the Procurement Act 2023 gained in private practice or in\-house. ● Experience of supervising, mentoring or line managing others, or demonstrable readiness to take on line management responsibility. ● General understanding of TUPE. ● Knowledge of GDPR/data protection regulations and their practical application in a business setting. ● Strong analytical and problem\-solving skills, with the ability to manage competing priorities in a fast\-paced environment. ● Excellent communication skills to engage with stakeholders at all levels of the business. ● Ability to manage and liaise with external counsel. ● Proactive, detail\-oriented approach to work. ● A team player with excellent interpersonal skills. **Desirable, though not essential:** ● Previous experience in the health or social care. ● Understanding of employment law or regulatory frameworks affecting domiciliary care businesses. ● Experience drafting and negotiating IT, software and SaaS licensing agreements, including IP ownership, data, security and service level provisions. ● Working knowledge of intellectual property law, including the protection, licensing and commercialisation of software and brand assets. ● Experience gained in\-house in a fast\-growth, multi\-site or regulated business. **What we offer:** ● 25 days holiday \+ your birthday off as well as bank holidays ● Mobile phone and other required tech ● Company pension scheme ● Training and development for your role and future career, including ongoing legal training, mentoring and guidance from the General Counsel, and support for your professional growth ● Service and Recognition awards ● Access to our We Care’ employee benefits platform (discounts and cashback at 800\+ retailers) ● Employee Assistance Programme ● Eye care vouchers **Life at Cera:** We champion diversity, inclusion and well\-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds and people with disabilities are encouraged to apply. Our team is made up of academics, innovators, start\-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best\-in\- class carers, empowered by technology.

Senior Product Manager - New Bets

Heidi

**Who is Heidi?** Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge? The Role Heidi's core products are expanding in both scope and reach. Scribe already powers more than 3 million patient consultations a week, and Evidence and Remote are scaling behind it. We're now building out the New Bets function to create the next wave of new products. This is a zero\-to\-one product role inside a company that already has proven impact and partnerships with the NHS, which is the combination every early\-stage PM wants and almost never gets. Most v1s launch into silence. Yours go in front of clinicians who already open Heidi every day, and who will tell you within a week whether you've built something they need. You can ship on a Tuesday, watch a GP use it on a Thursday, and know where you stand by Friday. In addition to the external feedback loop, within the London Office, we have Clinicians sat within Customer Success, Regulatory Compliance and GTM, so there is plenty of lived experience within reach. You'll own new bets end to end, not features on someone else's roadmap. You take a problem space from conviction to evidence: frame it, size the prize, prototype it, put it in front of real clinicians, and make the call. A few bets become Heidi's next product line. Most don't. Killing them cleanly, quickly and without ceremony is as much the craft as scaling the winners. A small dedicated squad sits alongside you to build and test. If it needs a pilot scoped with a health system, you scope it. If it needs a landing page, you write it. You might already be a PM. You might be a strategy consultant who is tired of recommending and wants to own what happens next. You might have run operations and spent the last two years fixing the product from the outside. The title matters less than the pattern: you build things, you move fast, and ambiguity makes you sharper, not slower. What you'll do * Own each bet end to end: the problem it goes after, why it matters now, and the goals and success metrics you set and are held accountable to * Take each bet from thesis to evidence \- frame the problem, size the prize and define what "working" means before anything gets built * Prototype fast, often yourself: a v0 built in Cursor or Claude Code beats a sprint of engineering time spent on the wrong thing * Get out of the building: sit in clinics, watch how visits actually run and turn what you see into the next sprint * Design pilots with commercial and regional teams that produce a decision. Think real accounts, real usage, honest numbers * Make the scale\-or\-kill call and own the narrative with founders, leadership and customers * Do whatever the bet needs: pricing, positioning, onboarding, the launch email. There's no one else to hand it to, which is the point * Graduate the winners into staffed product lines with roadmaps someone else can run, then start again If we'd worked together the last 6 weeks, you'd have: * Taken a bet from a one\-page thesis to a working prototype in front of clinicians, and rewritten the thesis because of what they did with it * Built the first version yourself in Claude Code over a weekend, because waiting for a sprint felt slower than learning * Spent half\-days with three customer accounts watching how the product fits (or doesn't) into a real clinical day, and come back with discrete tickets that changed the next sprint * Killed a bet you liked, written the honest two\-paragraph post\-mortem and had the squad pointed at the next one by Monday * Scoped a paid pilot with commercial for a product that didn't exist a month ago, with success metrics in place * Walked the founders through a scale\-or\-kill recommendation and changed the roadmap with it What you'll need * 4\+ years in product, strategy consulting, operations or within a founding team — we care more about what you've owned and shipped than the title on your CV * Proof you build: a product with real users, an internal tool your old team still runs, a business, a prototype that got funded. Something that exists because you made it exist * Analytical horsepower: you can size a market, structure an ambiguous problem and build a model that tells the truth rather than the story you wanted * The discipline to define kill criteria before you fall in love with an idea, and the stomach to act on them * Speed as a habit, with weekly demos and a bias to ship over a bias to plan * You build with AI tools (Cursor, Claude Code, whatever ships faster) and can show what you've made with them * Fluency with core LLM concepts and systems (prompting, fine\-tuning, embeddings, retrieval, evaluation) and the judgment to translate these into reliable, user\-facing products * A romantic streak about software and a belief that great design transforms someone's day * Strong opinions, weakly held: you'll shift the room when you're right **The Way We Work** * Build to Last We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day. * Own Your Practice Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together. * Move Fast, Stay Steady We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make. * Make Others Better Honest feedback, steady support, and shared growth keep our teams improving together. **Why you should join Heidi 🚀** * Real product momentum. We're not trying to generate interest, we're channelling it. * Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. * Unmatched impact. Play a pivotal role at a critical growth moment \- working on a product that delivers tangible, real\-world value to clinicians and patients every day. * Work alongside world\-class talent. Join a team of operators and builders who've scaled unicorns. * Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend. * Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. * Fertility support. £7,000 one\-off payment, eligibility applies. * Learning \& development. £700 per year for courses, books, memberships, conferences and more. * Home office budget. £500 one\-off to set up a workspace you actually want to work in. * Recharge days after major milestones and busy periods so you can reset and come back strong. * Work from anywhere for up to 4 weeks per year, wherever the world takes you. * Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. * Flexibility that works. A hybrid environment, with 3 days in the office. **Heidi’s commitment to Diversity, Equity and Inclusion** Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.

Senior Sales Manager – Mid Market & SMB

Heidi

**Who We Are** In 18 months, Heidi has given back more than 18 million hours to clinicians \- supporting 73 million patient visits across 116 countries and 110\+ languages. Today, more than two million visits every week are powered by Heidi worldwide. We're building the world's best AI Care Partner \- working with clinicians before, during, and after every visit. Founded by clinicians, built by clinicians, engineers, designers, scientists, creatives and mathematicians — all working toward one shared purpose: to strengthen the human connection at the heart of care. Hundreds of thousands of clinicians already use Heidi. They quite like it. Now we’re scaling what comes next. **Why this role exists** We turned on the taps of PLG \- and clinicians showed up. Now we have a much bigger opportunity, turning that clinician love into organisation\-wide adoption. And it’s not just about Ambient Voice Technology (AVT) * Heidi Scribe → our entry point * Heidi Comms → patient interaction and workflow * Heidi Evidence → trusted clinical intelligence * Heidi Remote → hardware that removes the need for a phone * Next: agentic workflows that automate entire parts of care delivery **The role** You will lead our **Mid\-Market \& SMB business across UK\&I** , owning: * Primary Care SMB (AEs \+ SDRs) * Private Market Mid\-Market \& SMB (AEs, SDRs, BDRs) This is primarily a **new business role** , but in reality it’s: **land → expand → scale.** You are not just running a team. You are building the system the team runs on, this includes playbooks, structure and standards. **What You’ll Own And Architect** * Sales process and methodology (MEDDPICC, Command of the Message, or custom) * Segment\-specific playbooks (SMB vs Mid\-Market) * Territory design (with Head of Sales \+ RevOps) * Tech stack and tooling * AI enablement across every stage of the sales process * Hiring plan and team structure * Build and run both inbound and outbound pipeline engines * Own pipeline creation → conversion → expansion * Work closely with Marketing to build events and partnerships playbooks * Stay close to deals — especially the biggest and most strategic * Coach your team relentlessly to improve performance and outcomes We are looking for a **builder of playbooks** , not just someone who executes them. **What You’ll Need** * You’ve operated in both high\-velocity and more complex, multi\-stakeholder sales environments * Strong experience managing pipeline, forecasting, and conversion * A clear point of view on sales methodology * A passion for coaching and developing people * Comfort operating in a fast\-moving, ambiguous environment * Strong collaboration across Marketing, CS, Product, RevOps, and Enablement * Technical curiosity \- you understand APIs, integrations, and customer workflows **What Makes Someone Exceptional In This Role** * You are obsessed with developing your team and performance \- especially through AI * You can introduce and coach enterprise\-grade rigour without slowing the team down * You care deeply about how healthcare actually works * You’re hands\-on — you help close the biggest deals and take zero credit * You run a “playbook company” style process without the toxicity * You lose sleep thinking about how to improve performance using AI **If you read this and think “not me”** * Do you need a perfect playbook handed to you before you start? * Are you more comfortable reviewing pipeline than creating it? * Are you uncomfortable about your line manager using movie quotes often? **What do we believe in?** Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership. * Live Forever \- Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. * Practice Ownership \- Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. * Small Cuts Heal Faster \- Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. * Make others better \- Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering. **Why you should join Heidi** * Real product momentum. We're not trying to generate interest, we're channeling it. * Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. * Unmatched impact. Play a pivotal role at a critical growth moment \- working on a product that delivers tangible, real\-world value to clinicians and patients every day. * Work alongside world\-class talent. Join a team of operators and builders who've scaled unicorns. * Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend. * Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. * Fertility support. £7,000 one\-off payment, eligibility applies. * Learning \& development. £700 per year for courses, books, memberships, conferences and more. * Home office budget. £500 one\-off to set up a workspace you actually want to work in. * Recharge days after major milestones and busy periods so you can reset and come back strong. * Work from anywhere for up to 4 weeks per year, wherever the world takes you. * Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. * Flexibility that works. A hybrid environment, with 3 days in the office. **Heidi’s commitment to Diversity, Equity and Inclusion** Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.

Digital User Experience Lead (CRO)

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **The opportunity** We believe in the balance between innovation and incremental changes and we invest in both. You'll own a structured, always\-on programme of experimentation across our key digital surfaces: landing pages, assessment flows, activation, and onboarding, with a clear ambition to expand into post sales and lifecycle touchpoints as the programme matures. You'll bring both the scientific rigour to run experiments that actually mean something, and the strategic instinct to know *which* experiments are worth running in the first place. You'll build a living, learnings\-driven roadmap that feeds directly into what comes next. **What You'll Do** **Turn data and insight into sharper hypotheses** * Combine multiple signals — funnel analytics, behavioural data, session recordings, patient research, support themes — to develop a genuine point of view on why the experience is performing or underperforming * Run structured discovery each quarter that directly changes at least one roadmap priority; not just 'here's what the data says' but 'here's what we should do about it' * Write read\-outs that go beyond the result: what did we learn about patient behaviour? What does this change about our next hypothesis? What did we rule out? **Build and own a structured experimentation programme** * Build a clear hypothesis and experimentation framework based on both qualitative and quantitative insight, and not doing it because “my gut told me so”. * Sequence experiments deliberately: validate assumptions cheaply before committing to big builds; test the riskiest hypotheses first * Maintain a clear, always\-current view of what you're testing, why you're testing it, and what you expect to learn — not a backlog of ideas, but a coherent programme with a through\-line * Ensure every test has a purpose that maps back to a strategic question about the patient experience **Set experiments up to actually tell you something** * Write rigorous briefs: clear hypothesis, defined primary metric, pre\-specified success criteria, correct sample size, and expected run time before running a test. * Understand the difference between statistical significance and practical significance and never call a test early, on gut feel, or because the numbers look good in week two * After every experiment, update the roadmap based on what you learned, not just what you planned; dead ends are as valuable as wins if you know what to do with them * Build a compounding library of knowledge about what works on our surfaces such as patterns, principles, and reusable frameworks the whole team can draw on **Work cross\-functionally to ship** * Collaborate with design, product managers, growth marketing, and clinical to move tests through from brief to launch without delays accumulating * Flag dependencies and risks before they become blockers; communicate clearly enough that the team always knows where things stand **Who We're Looking For** **You think of experiments as a way to validate your thinking, not just a test.** You don't have a list of things to try: you have a framework for how you decide what to test, in what order, and why. Your roadmap tells a story: here's our current strategic focus, here's the evidence behind it, and here's what we'll do next depending on what we learn. **You're statistically literate and uncompromising about it.** You understand statistical power, sample size, significance, and confidence intervals, not as boxes to tick, but as tools you use to protect the integrity of your conclusions. You've told stakeholders "we can't call this yet" and held the line. You know that a poorly run experiment is worse than no experiment at all. **You're a systematic hypothesis builder.** Before you test anything, you know what question you're answering, what you expect to happen, and what you'll conclude if the result goes either way. You don't start from "let's try this". You start from "here's what we believe, here's why, and here's how we'll know if we're wrong." **You synthesise insight across sources.** You don't trust one metric or one data type. You combine quantitative funnel data with qualitative signals: user research, session recordings, support themes to build a richer picture of what patients are experiencing, and you use that to write better hypotheses. **You're obsessed with the 'so what'.** Results without implications don't interest you. Every read\-out you write answers the question: what do we now know that we didn't before, and how does it change what we do next? **You own outcomes, not just execution.** You track the metric post\-launch, diagnose what happened, and come back with a next bet and not just a wrap\-up. When something doesn't work, you treat it as data, not a failure. **The scope** Today, you'll own experimentation across our core web surfaces — landing pages, quiz flows, and purchase funnels. This is the heartbeat of our digital acquisition and activation experience. Over time, the scope will extend into post sales and other touchpoints as we build a more connected, end\-to\-end view of patient optimisation. You'll work at the intersection of growth marketing, product management, UX, research, and conversion strategy, bringing both the analytical depth to run a credible programme and the patient empathy to know what's actually worth improving. *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

GTM Operations Analyst

Heidi

**We’re Heidi.** We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2\.5 million patient sessions a week across 190\+ countries. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s healthcare capacity and strengthen the human connection at its heart. We found product\-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again. If you don’t choose easy and you want to build something way bigger than yourself then, choose the challenge, choose Heidi. **The role** This is a commercially focused GTM Operations role supporting Heidi’s UK and European markets. You’ll report to the Head of GTM Operations and work closely with leaders across Sales, Customer Success, Marketing and Finance, as well as our central Analytics and GTM Engineering teams. Your job is to turn commercial direction into an operating model the region can actually use. When leaders agree how we should forecast, segment accounts, organise territories or manage the customer lifecycle, you’ll build the models, processes, reporting and tooling that make it work day to day. Doing that well means working beyond the CRM. You’ll use HubSpot, Databricks and Omni to bring together commercial and product data, pressure\-test assumptions and turn what you find into better decisions and processes. This role suits someone who enjoys both sides of GTM Operations: working through commercial problems with leaders, then doing the hands\-on work to make the solution stick. **What You’ll Do** * Turn commercial plans into working operations. Partner with the Head of GTM Operations and regional leaders to operationalise decisions on segmentation, territories, coverage, capacity, quotas and commissions. Build the models, processes and operating cadences that allow teams to execute them consistently. * Connect the full customer lifecycle. Build and improve the processes between Marketing, Sales and Customer Success, from lead management and pipeline creation through onboarding, adoption, renewal and expansion. Make ownership and handoffs clear, and ensure each team has the information it needs from the others. * Strengthen commercial execution. Improve how we inspect pipeline, forecast revenue and understand customer health, retention and growth. Help embed methodologies such as MEDDIC into the way managers and teams run deals—not just the fields they complete in HubSpot—and drive adoption of the changes you introduce. * Use data to support commercial decisions. Query existing datasets in Databricks, build reporting in Omni and connect CRM, product and commercial data to understand performance. Build the recurring reporting the region needs, investigate issues in more depth when required and explain what changed, why it matters and what action it suggests. * Keep the GTM engine running. Maintain HubSpot and the regional GTM stack, including pipelines, routing, workflows, reporting and data quality. Resolve issues quickly and partner with central teams when something needs a global fix. **What You'll Need** * Hands\-on GTM Operations experience. You’ve worked in GTM Operations, Revenue Operations or Sales Operations and have practical experience with core processes such as forecasting, territory and quota planning, lifecycle management and CRM workflows. We care more about the ownership and judgement you’ve developed than a fixed number of years. * Strong commercial judgement. You can reason across Marketing, Sales and Customer Success, understand the drivers of acquisition, conversion, adoption, retention and expansion, and distinguish an interesting data point from something the business should act on. * Confident with data. You can write SQL, navigate a warehouse such as Databricks and work with a BI tool such as Omni. You’re comfortable interrogating existing datasets, validating the output and turning the result into a clear recommendation. Experience building core warehouse models is not required. * A strong, credible operator. You can take an agreed commercial approach and turn it into a workable model, process or system change. You communicate clearly, challenge assumptions with evidence, bring the right people with you and follow through until the change is adopted. * A practical, tool\-fluent systems thinker. You understand how process, data, tooling and team behaviour interact. You’re confident in HubSpot and have worked with tools such as Clay, Gong, outbound platforms, enrichment providers and CPQ/CLM systems, or can get productive in them quickly. **How We Show Up** * Build for the next decade, not next quarter. Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism. * Lead, don't wait. We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that. * Follow the evidence. Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford. * Own the outcome. Everyone here carries the company. Raise problems with solutions, solve them end\-to\-end, and never be a bystander. * Ship, measure, go again. A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless. * Live in clinicians' reality. Not the ideal workflow, the twenty\-patients\-before\-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it. **Why Heidi?** You’ll join a team focused on real\-world impact over imaginary valuations and glossy PR. We live and breathe the challenges of modern health systems, and are laser\-focused on exacting the change we’d like to see. We’re medicos, engineers, builders, and designers who’ve felt the moral and practical toll of what non\-care feels like. True A\-players progress extremely fast here. The nature of the scale\-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes \> inputs, not process theatre. We all take the bins out, metaphorically and literally. Building what we’re building isn’t always easy. But we didn’t choose easy, we chose to build something that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognise that the deeper question isn’t *whether* AI can solve the global healthcare crisis, but whose hands will shape it. The work is hard, but you will trust and admire the people you work beside, and rest easy knowing you’re doing the defining work of your career. **Our Benefits** * Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. * Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend. * Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. * Fertility support. £7,000 one\-off payment, eligibility applies. * Learning \& development. £700 per year for courses, books, memberships, conferences and more. * Home office budget of £500 one\-off to set up a workspace you actually want to work in. * Recharge days after major milestones and busy periods so you can reset and come back strong. * Work from anywhere for up to 4 weeks per year, wherever the world takes you. * Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. * Flexibility that works. A hybrid environment, with 3 days in the office. **Heidi’s commitment to Diversity, Equity and Inclusion** Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.

Patient Operations Lead, UK

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **About The Role** As Patient Operations Lead, UK, you own the performance of Juniper’s patient support experience in this market — how well it works, how efficient it is, and how well it fits UK patients. You’ll be the single owner the UK General Manager comes to for anything support\-related, working with a team that looks after patients across chat, email and phone, from their first questions through to ongoing care. This is an operator\-first role. You’ll live in the detail, hold a high bar, and turn what patients tell us into changes that make the experience better — while keeping the operation fast, safe and cost\-effective as we grow. **What You’ll Do** * Own the performance of UK patient support \- Response times, resolution, satisfaction and quality across every part of the patient journey. If support is underperforming, you diagnose it and fix it * Lead medical support \- Monitor and analyse medical support performance to determine what the right — side\-effect management and clinical escalations — making sure clinical queries are handled safely, compliantly and quickly, in close partnership with our clinical team. * Balance standardisation and tailoring \-Get the balance right between consistency and local nuance — hold a high, standardised bar for quality while tailoring tone, channels, hours and policies to what UK patients actually need. Spot where this market needs something different, and make the case for it. * Champion the patient \- Be the voice of the UK patient inside the company. Turn feedback and support data into insight the business acts on — surfacing what patients are really telling us, going past the symptom to the root cause, and closing the loop back into product, process and clinical improvements. * Scale through automation \- Push automation and self\-serve so we handle more, faster, without losing the human touch — improving the experience while reducing the cost of delivering it. * Run a tight operation \- Hold teams and partners accountable to a high standard — through influence, clear metrics, and a relentless focus on quality. Set the operating rhythm, plan capacity for growth, and keep the bar high on quality and delivery. * Work across the business \- Partner with Growth, Product, Clinical and Finance to hit UK targets and feed patient insight into the roadmap. **What We’re Looking For** * A proven support or customer\-experience operator who has owned the performance of a support function and moved the numbers — not just managed a team. * Experience in a regulated, high\-growth, or healthcare / telehealth environment, ideally with a clinical or patient\-safety dimension. * Genuinely analytical — comfortable in the data, able to find the story in it, and confident turning patient voice into decisions that change product and process. * Fluent in support metrics, capacity planning and support tooling, with a real bias toward automation and continuous improvement. * Commercially minded — you think about cost\-to\-serve and retention, not just service levels — and you translate market nuance into operational decisions. * Comfortable being the accountable owner: setting the bar, holding people and partners to it, and keeping a calm, high\-quality operation under pressure. **Bonus points** * Experience partnering with global support partners. * A track record of using AI or automation to transform a support operation. * Exposure to continuous\-improvement methodologies (Lean, Six Sigma, Kaizen or similar). **Life at Euc** At Eucalyptus, we value diversity and inclusion and are committed to building a team that reflects the patients and communities we serve. We’re an equal\-opportunity employer and welcome applicants of all backgrounds. If you need any adjustments during the process, let us know — we’re happy to help. *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Senior Software Engineer - RPA

Heidi

**We’re Heidi.** We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2\.5 million patient sessions a week across 190\+ countries. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s healthcare capacity and strengthen the human connection at its heart. We found product\-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again. If you don’t choose easy and you want to build something way bigger than yourself then, choose the challenge, choose Heidi. **The role** Most EHRs don't offer us an API, so where a direct integration isn't possible, or isn't fast enough for a health system that needs to go live now, we build our own automation engine that works the EHR the way a person would: reading the interface, mapping the fields and pushing structured data into the record. This is a code\-first role, not a low\-code studio one. We looked hard at the vendor RPA platforms and decided against building on someone else's engine as they were either too slow, too fragile for patient data, and we weren't comfortable that they could guarantee determinism. You'll build and harden ours in\-house: the UI\-automation layer, the mapping templates and the patient\-matching logic that has to be right every single time, because it writes into a real patient record. AI helps us set automations up fast; deterministic code is what runs in production. You'll work hands\-on with live NHS and private deployments where a native integration isn't on the table yet and automation is the route to going live. Sometimes that might mean being on site with our Commerical Team, watching how a coding team or clinic actually works rather than how the process doc says they do, and turning what you see into shipped automation within days. You'll work closely with the Product and Agents teams pushing this capability forward, taking the engine from working in a demo to working unattended, for every customer, at scale. We know that brilliant people can come from unlikely places; if you have a proven track record of making brittle, opaque systems behave predictably, regardless of industry, we want to meet you. **What You’ll Do** * Design, build, and maintain Heidi's deterministic automation engine for interacting with EHRs that lack a native integration. * Build UI\-automation flows (accessibility\-tree mapping, templated field entry, structured write\-back) across web and desktop systems that reliably push data into third\-party software. * Implement patient\-matching and validation logic so data lands on the correct record every time, with patient data safety as a non\-negotiable constraint. * Prototype with AI\-assisted tools like Claude Code and Cursor to ship in days, then harden what works into production\-grade code. * Embed with health systems and their IT teams during live rollouts: map the real workflow on site, close the gaps, get them live. * Engineer work queues, retries and exception handling so automations run unattended and failures are caught and explainable rather than silent. * Harden flows against UI drift and edge cases, and decide with Product and Integrations where automation is the right route versus where a native integration should be built instead. * Treat every automation as a product: instrument runs, measure reliability, and own the tooling and docs that let other engineers extend the engine to new EHRs. **What You'll Need** * Strong sense of ownership \& strong problem\-solving skills. * Proof you build: a tool, a script, an automation that solved a real problem for real users. A portfolio, GitHub or demo you can walk us through beats years on a CV. * Production experience with UI automation: Playwright, accessibility\-tree frameworks like FlaUI, or an RPA platform you've since outgrown. * Python as your primary language; C\# or TypeScript alongside it is a bonus. * Deterministic\-systems instincts: queues, retries, idempotency and exception handling, and the discipline to make an automation fail loudly rather than wrongly. * Comfort with brittle, undocumented or legacy third\-party interfaces, and building reliable logic around them. * Working fluency with LLM APIs and AI\-assisted development. You've shipped something with these tools and know where the model helps and where it doesn't. * Data \& application security knowledge, with a serious appreciation for handling patient data safely. * Comfort working directly with customers and field teams when a deployment needs eyes on the actual workflow. * Experience automating against regulated, high\-stakes systems (payments, banking, healthcare) is a strong signal, not a requirement. * If your experience lives entirely inside a low\-code studio, this probably isn't the fit. We're building the engine, not configuring one. **How We Show Up** * Build for the next decade, not next quarter. Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism. * Lead, don't wait. We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that. * Follow the evidence. Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford. * Own the outcome. Everyone here carries the company. Raise problems with solutions, solve them end\-to\-end, and never be a bystander. * Ship, measure, go again. A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless. * Live in clinicians' reality. Not the ideal workflow, the twenty\-patients\-before\-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it. **Why Heidi?** You’ll join a team focused on real\-world impact over imaginary valuations and glossy PR. We live and breathe the challenges of modern health systems, and are laser\-focused on exacting the change we’d like to see. We’re medicos, engineers, builders, and designers who’ve felt the moral and practical toll of what non\-care feels like. True A\-players progress extremely fast here. The nature of the scale\-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes \> inputs, not process theatre. We all take the bins out, metaphorically and literally. Building what we’re building isn’t always easy. But we didn’t choose easy, we chose to build something that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognise that the deeper question isn’t *whether* AI can solve the global healthcare crisis, but whose hands will shape it. The work is hard, but you will trust and admire the people you work beside, and rest easy knowing you’re doing the defining work of your career. **Our Benefits** * Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. * Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend. * Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. * Fertility support. £7,000 one\-off payment, eligibility applies. * Learning \& development. £700 per year for courses, books, memberships, conferences and more. * Home office budget of £500 one\-off to set up a workspace you actually want to work in. * Recharge days after major milestones and busy periods so you can reset and come back strong. * Work from anywhere for up to 4 weeks per year, wherever the world takes you. * Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. * Flexibility that works. A hybrid environment, with 3 days in the office. **Heidi’s commitment to Diversity, Equity and Inclusion** Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.

Senior Automation Engineer

Heidi

**We’re Heidi.** We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2\.5 million patient sessions a week across 190\+ countries. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s healthcare capacity and strengthen the human connection at its heart. We found product\-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again. If you don’t choose easy and you want to build something way bigger than yourself then, choose the challenge, choose Heidi. **The role** Most EHRs don't offer us an API, so where a direct integration isn't possible, or isn't fast enough for a health system that needs to go live now, we build our own automation engine that works the EHR the way a person would: reading the interface, mapping the fields and pushing structured data into the record. This is a code\-first role, not a low\-code studio one. We looked hard at the vendor RPA platforms and decided against building on someone else's engine as they were either too slow, too fragile for patient data, and we weren't comfortable that they could guarantee determinism. You'll build and harden ours in\-house: the UI\-automation layer, the mapping templates and the patient\-matching logic that has to be right every single time, because it writes into a real patient record. AI helps us set automations up fast; deterministic code is what runs in production. You'll work hands\-on with live NHS and private deployments where a native integration isn't on the table yet and automation is the route to going live. Sometimes that might mean being on site with our Commerical Team, watching how a coding team or clinic actually works rather than how the process doc says they do, and turning what you see into shipped automation within days. You'll work closely with the Product and Agents teams pushing this capability forward, taking the engine from working in a demo to working unattended, for every customer, at scale. We know that brilliant people can come from unlikely places; if you have a proven track record of making brittle, opaque systems behave predictably, regardless of industry, we want to meet you. **What You’ll Do** * Design, build, and maintain Heidi's deterministic automation engine for interacting with EHRs that lack a native integration. * Build UI\-automation flows (accessibility\-tree mapping, templated field entry, structured write\-back) across web and desktop systems that reliably push data into third\-party software. * Implement patient\-matching and validation logic so data lands on the correct record every time, with patient data safety as a non\-negotiable constraint. * Prototype with AI\-assisted tools like Claude Code and Cursor to ship in days, then harden what works into production\-grade code. * Embed with health systems and their IT teams during live rollouts: map the real workflow on site, close the gaps, get them live. * Engineer work queues, retries and exception handling so automations run unattended and failures are caught and explainable rather than silent. * Harden flows against UI drift and edge cases, and decide with Product and Integrations where automation is the right route versus where a native integration should be built instead. * Treat every automation as a product: instrument runs, measure reliability, and own the tooling and docs that let other engineers extend the engine to new EHRs. **What You'll Need** * Strong sense of ownership \& strong problem\-solving skills. * Proof you build: a tool, a script, an automation that solved a real problem for real users. A portfolio, GitHub or demo you can walk us through beats years on a CV. * Production experience with UI automation: Playwright, accessibility\-tree frameworks like FlaUI, or an RPA platform you've since outgrown. * Python as your primary language; C\# or TypeScript alongside it is a bonus. * Deterministic\-systems instincts: queues, retries, idempotency and exception handling, and the discipline to make an automation fail loudly rather than wrongly. * Comfort with brittle, undocumented or legacy third\-party interfaces, and building reliable logic around them. * Working fluency with LLM APIs and AI\-assisted development. You've shipped something with these tools and know where the model helps and where it doesn't. * Data \& application security knowledge, with a serious appreciation for handling patient data safely. * Comfort working directly with customers and field teams when a deployment needs eyes on the actual workflow. * Experience automating against regulated, high\-stakes systems (payments, banking, healthcare) is a strong signal, not a requirement. * If your experience lives entirely inside a low\-code studio, this probably isn't the fit. We're building the engine, not configuring one. **How We Show Up** * Build for the next decade, not next quarter. Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism. * Lead, don't wait. We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that. * Follow the evidence. Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford. * Own the outcome. Everyone here carries the company. Raise problems with solutions, solve them end\-to\-end, and never be a bystander. * Ship, measure, go again. A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless. * Live in clinicians' reality. Not the ideal workflow, the twenty\-patients\-before\-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it. **Why Heidi?** You’ll join a team focused on real\-world impact over imaginary valuations and glossy PR. We live and breathe the challenges of modern health systems, and are laser\-focused on exacting the change we’d like to see. We’re medicos, engineers, builders, and designers who’ve felt the moral and practical toll of what non\-care feels like. True A\-players progress extremely fast here. The nature of the scale\-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes \> inputs, not process theatre. We all take the bins out, metaphorically and literally. Building what we’re building isn’t always easy. But we didn’t choose easy, we chose to build something that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognise that the deeper question isn’t *whether* AI can solve the global healthcare crisis, but whose hands will shape it. The work is hard, but you will trust and admire the people you work beside, and rest easy knowing you’re doing the defining work of your career. **Our Benefits** * Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. * Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend. * Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. * Fertility support. £7,000 one\-off payment, eligibility applies. * Learning \& development. £700 per year for courses, books, memberships, conferences and more. * Home office budget of £500 one\-off to set up a workspace you actually want to work in. * Recharge days after major milestones and busy periods so you can reset and come back strong. * Work from anywhere for up to 4 weeks per year, wherever the world takes you. * Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. * Flexibility that works. A hybrid environment, with 3 days in the office. **Heidi’s commitment to Diversity, Equity and Inclusion** Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.

Clinical Safety Officer

Healthtech 1

****We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible 💙**** The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest\-growing startup in the UK and 33rd fastest\-growing in Europe 🚀 **⛩️ Our Principles** Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech\-1: * 💙 Care deeply * 🏋️‍♀️ Work hard * 🤝 Be your word * 💬 Trust in radical truth and transparency * 🚀 Do your life's best work * 🥳 Find the fun Read more about our principles and our "why" in the Healthtech\-1 Handbook. **🚀 The mission** We have an ambitious mission: to unlock access to healthcare by making every appointment in the NHS *bookable* . To reach national scale, our products must be clinically safe, evidence\-backed, and trusted by every layer of the NHS — from frontline clinicians to national bodies. We’re hiring a GMC\-registered clinician who will operate as Clinical Safety Officer (CSO) for the company. You’ll report to Lydia (Founding Clinician \& Chief of Staff), and work closely and cross\-functionally with our product teams. **🎯 Goal expectations** The majority of your role will be focused on strategic projects to help us unlock our big ambitious target of **500,000 Weekly Appointments Booked across the NHS.** You will be part of our exciting new Clinical Team, comprising 2 CSOs and 1 regulatory lead. Your goals: * Evolve our product\-development and incident\-management processes to the highest standards. * Own clinical safety within the company, incident investigation and management. * Work with product teams on the clinical safety of new features and products, ensuring safety\-led design across all of our products. ****📅 Your 30/90 day plan**** ****By day 30: Receive the baton and get up to speed**** You will have: * Work closely with our existing Clinical Safety Officer, Ria, to understand our clinical safety system and processes, products and risks so that you can work independently. * Made your own evaluation of our clinical\-safety across all product lines, and flagged any issues. * Reviewed and improved how we handle clinical incidents. * Run relevant introductory hazard workshops with product \+ engineering. ****By day 90: Implement**** You will have: * Maintained and uplifted (where relevant) all key DCB0129 artefacts. * Completed at least one full hazard analysis (SWIFT). * Lead the post\-market surveillance process and reporting cadence. * Managed any clinical safety incidents from identification to communication. * Supported/ drove implementation and employee adoption of ISO13485 with a focus on usability and simplicity. * Continued to embed clinical safety in product rituals (PRDs, design reviews, release gates). Output: An operational clinical\-safety system is underway and Healthtech\-1 is positioned as a clinically trustworthy product ready for national scale. ****🔍 Scope of the role**** ****You fully own:**** * Clinical safety for all Healthtech\-1 products * DCB0129 documentation, safety cases, hazard logs, clinical safety reports * Hazard identification workshops and risk analysis * Clinical incident investigation, communication, and close\-loop follow up ****You co\-own (with product and engineering):**** * Safety requirements in PRDs, design reviews, and release gates * Data required for safety monitoring and risk detection * Risk mitigations that require product changes or design decisions ****You influence (but do not own):**** * Product roadmap * NHS regional relationships and ICB commercial strategy * IG, cyber security, and non clinical compliance ****You do not own:**** * Day to day delivery * Commercial targets * Engineering resourcing or timelines **👍 Required Experience** * You must be a doctor registered with the GMC (you do not need licence to practise) * You must have experience practicing in the NHS **👌 Nice To Have Experience** * Primary care experience * Incident management work * Previous CSO experience in product teams **💙 A Bit About Us** 💙 We’re all NHS staff. We’re inside\-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in\-person communication and prefer candidates who want to work 4\+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business\-as\-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23\). **🚀 An opportunity for real upside** 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it \- we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month \- see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth \& Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory \- 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five\-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension \- We operate a standard 3% employer contribution and employees auto\-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit \- A one\-off benefit to support living closer to the office: £5,000 if you live within a 30\-minute walk, or £2,500 within a 30\-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! **🌈 Inclusive \& Diverse by Design** We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone i

Senior Associate - Strategy & Operations (Growth)

MANUAL

**The opportunity** Voy is a leading preventive healthcare platform for men and women, with core clinical pathways across weight management, hormone treatments, dermatology and mental health. The business is scaling fast \- $675m annualised revenue, growing \~130% YoY, operating across the UK, Brazil, Germany and India. This role reports to the Senior Manager of Strategic Finance (Growth) within a lean, high\-performing team. You will partner closely with leaders across the business \- initially focused on Commercial \& Growth, with broad exposure across the org. The role suits someone who wants to use strong analytical and problem\-solving skills to drive commercial decisions at a rapidly scaling company. We are office\-first, based in Borough, with a minimum of 3 days a week in the office. **What You'll Do** * Own LTV/CAC analysis across clinical pathways and geographies, building the analytical foundation that drives acquisition investment decisions * Partner with the Growth team to evaluate, allocate and optimise paid media capital \- building rigorous frameworks to assess channel performance, marginal returns, and portfolio\-level spend efficiency * Build and stress\-test business cases for new strategic investments, from entering new geographies to launching clinical pathways, synthesising commercial, financial and operational inputs into clear go/no\-go recommendations * Drive capital allocation decisions across the P\&L \- determining where to double down and where to pull back * Lead commercial performance analysis, identifying the key growth and margin levers across the funnel (acquisition, conversion, retention, cross\-sell) and working with business leaders to act on them * Support annual and quarterly planning cycles, owning revenue and contribution margin forecasting by segment and translating targets into actionable growth plans **Who You Are** * 3\+ years of experience in an investment bank, consulting firm or a similar role within a growth\-stage tech company * Strong interpersonal skills with the ability to build effective relationships across the organisation, while confidently challenging stakeholders when necessary * Relentless, output focused mindset; someone who loves pushing through the noise with disciplined pragmatism * To be proactive and self\-driven, with a strong sense of ownership; someone who constantly seeks opportunities to create and drive initiatives forward independently * Excellent communication and presentation skills, with the ability to effectively engage and influence stakeholders at all levels * Willingness and ability to operate in an unstructured environment, tackling unstructured problems; an ability to deliver high\-quality work, fast * Advanced financial modelling and big data analysis skills, with the ability to deliver actionable insights **What You'll Get** * Competitive market salary * Generous stock option plan * Gym \& wellness benefit with Wellhub * Cycle to work scheme * Electric car scheme * 25 days holidays and generous parental leave \& flexible working policies * Annual company retreat Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Director of Growth - Do-Health

MANUAL

Do Health is a mobile\-first preventative health product built by a small, autonomous team within Voy. We operate as an independent startup with full autonomy and a modern tech stack \- but with the backing and resources of an established company. Co\-founded by Dr Rangan Chatterjee, we're on a mission to shift healthcare from treatment to prevention. We’re building an app that combines regular blood tests, longitudinal health data, behaviour\-change principles and AI personalisation to help people make better lifestyle decisions over time. We're looking for a to take this from zero to nine figures ARR within months, and scale aggressively from there. This is a rare opportunity to build a growth engine from scratch with strategic latitude. You'll own the full funnel, acquisition, activation, monetisation, retention, while sitting at the intersection of product, commercial, and marketing. You'll work with a small, high\-calibre squad and have the autonomy to decide not just how to grow, but where to place your bets. **What You'll Do** * Own the commercial P\&L model, creating different monetisation strategies that fund and flywheel the next phase of growth. * Build and execute the growth roadmap from scratch. You'll identify the highest\-leverage channels, sequence your bets, and evolve the strategy as you learn. * Move fast and run high\-velocity experiments across paid, organic, and owned channels. You combine qualitative signals with quantitative data. * Engineer viral and organic loops, including referral mechanics, content flywheels, community\-driven growth. You're always looking for ways to compound growth through efficient channels to support your overall growth roadmap. * Obsess over the customer. You'll work closely with the product team to sharpen the value proposition, refine messaging, and deepen product\-market fit as the user base expands into new segments. * Shape the brand, partnering with Voy's brand team to build a consumer product that earns trust and stands out in the market. **Who You Are** * You've built something from 0 to 1 before, and scaled it. Whether as a founder, a founding team member, or an early growth hire, you've been accountable for taking a product from nothing to meaningful traction. * You're a strategist who executes. You can see the big picture, and execute fast to move things forward, without waiting for permission or a perfect team around you. * You thrive in speed and ambiguity. You're energised by fast\-moving environments where priorities shift and you have to figure things out on the fly. You prioritise ruthlessly for highest leverage initiatives. * You're analytical and data driven. You go deep into the data to support decision making, understanding what is driving the user behaviour and why. You're comfortable being wrong and correcting fast. * You understand growth mechanics deeply. Paid, organic, viral, content loops. You know how channels actually work, how they compound, and also synergise. * You care about health. Healthcare or wellness experience is a plus, but what matters most is that you're genuinely curious about how preventative health can change lives. Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Data Analyst

MANUAL

VOY is a fast growing Healthtech scale\-up, aiming to be the healthcare provider that millions of people trust as their partner to a long and healthy life. Our platform allows users to quickly and safely diagnose possible conditions, get treatment and support them afterwards to live a higher quality life. To do this we are building an all in one healthcare platform which brings together world leading medical expertise and technical excellence. We are looking for a talented Data Analyst to join our growing Data team and help drive smarter, data\-informed decisions across the organisation. The Opportunity This is a high\-impact role where the insights you surface and the dashboards you build directly influence how our teams operate and how well we support our patients. Who you are * You have strong SQL skills and can write queries confidently to extract, transform and analyse data * You're comfortable with data visualisation tools and understand how to design dashboards that are intuitive and actionable * You think carefully about data \-what metrics mean, what the data is actually telling you, and how to communicate it clearly * You're curious and self\-driven, comfortable exploring datasets to uncover insights and answer difficult questions * You're a natural communicator who can translate analytical findings into clear, actionable recommendations * You collaborate well with both technical and non\-technical stakeholders and take ownership end\-to\-end * You're excited about working in a fast\-paced environment and motivated by the idea that your work helps improve patient outcomes at scale What you will do *Translate data into insight* * Conduct ad\-hoc analyses to answer business questions from stakeholders across Operations, Finance, Clinical and Programme teams * Identify trends, patterns and anomalies in operational and clinical data that impact service delivery and patient outcomes * Present findings in clear, compelling ways that drive decision\-making across the organisation *Build and maintain dashboards \& reports* * Design and build dashboards in Looker that track key metrics across the business \- from programme delivery KPIs to financial performance * Develop automated reports that keep stakeholders informed without requiring manual updates * Ensure dashboards are accurate, performant and easy to navigate for end users *Contribute to data quality \& modelling* * Write clear, optimised SQL to query and manipulate data reliably * Collaborate with the Data Engineering team on data modelling, dbt transformations and data governance * Identify and escalate data quality issues and help ensure consistency across systems * Help define and track metrics that matter, ensuring every KPI is well understood and correctly calculated *Partner across teams* * Work closely with stakeholders across Operations, Clinical, Finance and Programme Delivery to understand their data needs * Communicate complex data concepts in a way that's accessible to non\-technical stakeholders * Help drive adoption of data\-driven thinking and self\-serve analytics across the organisation What we need from you * 2\-4 years of experience in a data analyst, business analyst or similar analytics role * Proficiency in SQL \- you can write queries to explore, filter, join and aggregate data reliably * Experience with at least one BI/visualisation tool (Looker, Tableau, Power BI, or similar) * Familiarity with modern data stacks and tools (BigQuery, Snowflake, PostgreSQL, dbt are all helpful) * Strong analytical and problem\-solving skills with an eye for detail * Excellent communication skills \- able to explain complex findings clearly to diverse audiences * This is a hybrid role requiring 3 days per week in the office *Experience you may have* * A degree in a quantitative subject (Statistics, Mathematics, Computer Science, Economics, etc.) * Experience in healthcare, public health or regulated industries * Exposure to Python or R for data analysis and statistical work * Experience working in fast\-growing, high\-impact environments * Familiarity with dbt or other data transformation frameworks ***Please note that this is a hybrid role with a requirement of in office presence, 3 days per week*** Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Commercial Senior Manager, Expansion Markets

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **About The Role** We’re looking for a sharp, commercially\-minded finance leader to own our Germany and AMEA Expansion Market's financial strategy and lay the foundations for European expansion. You'll act as the central voice on performance, forecasting, and financial decision\-making. From CAC and contribution margin to free cash flow and scenario planning, you’ll be responsible for turning financial insight into action. You’ll work closely with cross\-functional leaders across growth, operations, product, and care to shape the our Germany and AMEA Expansion Market's financial trajectory, while ensuring the business runs efficiently and invests wisely. This is a high\-trust, high\-impact role where the stakes, and the pace, are high. While this role is DE and Expansion market focused today, it has clear runway to grow into a broader European leadership role as we expand across new markets and business lines. **What You’ll Be Responsible For** * Own the Germany and AMEA Expansion Market financial model — Build and manage end\-to\-end models for revenue, CAC, LTV, margin, and free cash flow. Your outputs will guide day\-to\-day decisions and long\-term bets. * Lead the planning process — Drive monthly re\-forecasting, annual planning, and scenario modelling in close collaboration with Group FP\&A. * Be the commercial partner to growth and ops — Set CAC and payback targets, assess performance by cohort, and guide spend allocation to maximise ROI. * Run commercial analysis that unlocks growth — Lead deep dives into pricing, retention, margin, and expansion levers to identify opportunities and recommend trade\-offs. * Make the numbers visible — Build dashboards and trackers for key DE performance metrics (e.g. contribution margin, CAC, LTV, cash flow), keeping the business tightly aligned. * Ensure clean, accurate financial operations — Partner with Group Finance on reconciliations, cost allocation, and timely month\-end closes. * Build for scale — Design financial systems and insights that don’t just serve the German markets, but become the blueprint for future markets. **About You** **Skills \& Experience** * 6\+ years in strategic finance, FP\&A, consulting, or banking, with experience in high\-growth or tech\-enabled businesses. * Proven experience owning P\&L and end\-to\-end planning processes — ideally in a business with both consumer and operational complexity. * Deep understanding of CAC, LTV, payback, cash flow dynamics, and how these fuel long\-term value creation. * Highly proficient in Google Sheets / Excel (bonus points for SQL, Looker, NetSuite, or similar tools). * Strong commercial instincts — you're as comfortable in the numbers as you are helping teams make smart, trade\-off decisions. **Behaviours \& Attitudes** * You move fast and bias toward action, even without perfect information. * You bring a strong point of view, but you’re open to challenge and new ideas. * You get energy from messy, complex problems and know how to bring structure and clarity. * You own outcomes, not just analysis — you want to see your insights drive performance. * You’re calm under pressure, confident with ambiguity, and committed to delivering impact. **Why join Eucalyptus?** Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well\-being, fertility, and skincare. **Here’s What Makes Joining Euc Unique** * What’s next \- Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. * Build something world\-changing \- We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast\-paced, and deeply rewarding. * Make real impact \- You will deliver work that directly shapes patient outcomes and scales evidence\-based care across markets. * Accelerate your growth \- You will have high ownership, continuous feedback, and dedicated development support. * Join a motivated team \- You will collaborate with talented peers to solve complex clinical and operational problems at scale. What’s ahead in the UK * Invest in your growth – Annual development budget plus 3 days of professional development leave * Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration * Support your well\-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you * Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year * Join a connected team – A vibrant office culture with regular socials, clubs, after\-school sport, and seasonal events *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*