Healthcare & life sciences jobs

Senior Backend Engineer - Do Health

MANUAL

**Senior Backend Engineer** Do Health \- London, Hybrid (3 days/week in person) Why this role exists We're hiring the a Founding Backend Engineer at Do Health \- a mobile\-first preventative health product co\-founded by Dr Rangan Chatterjee, built as an independent startup inside Voy. Voy is one of the UK's fastest\-growing digital health companies (£300M\+ revenue, doubling next year, \~2x YoY growth across men's health, metabolic health, menopause, hormonal health, TRT, dermatology and more). Do Health is its next chapter: the first product designed not to treat illness, but to prevent it. The product combines regular blood tests, longitudinal health data, behaviour\-change science and AI personalisation to help people make better lifestyle decisions over time. We already run AI systems in production at a scale very few UK companies match. You'd join a 10\-person team, partnering directly with our lead engineer on the backend. There's no layer of management between you and the work. What you ship in month one is what users get. What you'll actually do * Own major backend features end\-to\-end \- design, build, ship, monitor, iterate. Not "contribute to" \- own. * Shape architecture alongside the lead. Real technical decisions, made by you, kept or changed based on what works. * Scale our blood testing infrastructure across the UK and internationally as we expand. * Build production AI systems \- personalisation engines that act on longitudinal health data at scale. * Improve reliability, observability, and the foundations that everything else depends on as the product grows. * Work directly with product, design, and clinical teams. No tickets thrown over walls. The kind of engineer this works for **You'll Fit If You Have** * 5–8 years of backend experience with strong fundamentals. We care more about depth than years. * Experience at a startup or scale\-up where you genuinely owned things. * Architectural thinking. You can hold an end\-to\-end technical conversation about systems you've built — what trade\-offs you made, what broke, what you'd do differently. * A track record of shipping reliable systems. Not just features — the boring infrastructure that keeps them up. * Comfort with judgement calls in ambiguous situations. Most decisions here don't have a clear right answer. * Confident, responsible use of AI tools in your workflow. Not "vibe coding" \- using them as a force multiplier where they help, ignoring them where they don't. **Nice\-to\-have, Not Required** * Strong TypeScript / Node.js experience (it's our primary stack, but we'll happily hire someone excellent in Go, Kotlin, Python or similar) * Experience scaling systems to high user volumes * Exposure to ML/AI systems in production * Healthcare or regulated\-industry experience Why this might be the right move * Genuine equity in a product with real upside, not lottery\-ticket equity at a company that may never exit * Startup velocity with grown\-up backing \- Voy isn't going anywhere, so you're not betting your mortgage on Series A survival * A product that matters. Preventative health is one of the few areas where building software actually changes outcomes, not just engagement metrics. * A high technical bar from day one. You're not joining a team that needs convincing to do things properly. * Direct access to leadership \- your work, your decisions, your name on them. Practical details * Location: London * Working pattern: Hybrid, \~3 days per week in person * Compensation: Competitive \- happy to discuss bands early in the process * Process: Intentionally short. Hiring manager interview, technical conversation, team chat. We move fast for the right person. If you've read this far and any of it resonates, we'd like to talk \- even if you're not actively looking. Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Director of Acquisition - Weight Loss

MANUAL

We're looking for a Director of Acquisition to own how Voy acquires new patients. You'll run a multi\-million\-pound budget across every acquisition channel and the team who deploy it. Voy supports over 2 million members across the UK, Germany, Brazil, India, and Poland. You'll have full ownership from day one, a direct line to the executive team, and a mandate to keep us scaling beyond 10 figures ARR. This hybrid role is based three days per week in our London HQ. **What You'll Do** * Own acquisition end to end: Manage the full acquisition budget across categories and channels. * Lead the channel teams: Manage and develop the team running paid social, paid search and our other channels. Set clear goals, give direct feedback, and raise the bar. * Decide where the budget goes: Set channel mix and budget allocation and back every call with data. * Scale creative testing: Work with our paid creative team to keep testing volume high and feed performance data back into what gets made next. * Open new channels: Build and run tests in TV, OOH, podcasts, influencers and partnerships, and scale the ones that pay back. * Own measurement: Set the standard for attribution and incrementality so we know what each channel adds and spend on that basis. * Partner cross\-functionally: Work with brand, product, CRO and data on the full journey from first impression to paying customer. **Who You Are** * 7\+ years leading acquisition or performance marketing, including taking a consumer brand from eight to ten figures in revenue. * You've owned a budget of £50M\+ a year and answered for both volume and efficiency. * Expert in Meta and Google at scale, with working knowledge of attribution, incrementality testing and marketing mix modelling. * A player\-coach: you can set multi\-quarter strategy and still go deep in a Meta campaign with a channel manager. * You've built and led channel teams, and the people who worked for you got better at their jobs. * You work at pace, decide with incomplete information, and stay calm when things get messy. * You can present to the C\-suite and coach a junior manager in the same afternoon. Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Account Manager

Doctify

We’re Doctify Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence. Founded in 2015 and backed by $30m\+ in funding, Doctify operates across 7 countries. We are uniting the global healthcare community, one trusted connection at a time. We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission. **About The Role** We’re looking for a commercially driven Account Manager to join our customer success team, taking ownership for a high\-growth portfolio of accounts. This is not a supporting role, you will use your experience to own an entire portfolio end\-to\-end. From onboarding new customers onto the platform through to renewals, and retention. If you’re a self\-starter who rolls their sleeves up, gets things done, and wants real ownership, we’d love to hear from you! You’ll be responsible for * Owning the full customer lifecycle in your market, from onboarding new customers through to account management, renewals, and churn prevention * Driving rapid, high\-quality onboarding that sets customers up for long\-term success and measurable ROI * Managing a high\-volume book of business with a proactive approach, identifying growth opportunities, risks, and expansion within your accounts * Building deep relationships with customers, understanding their needs and demonstrating ongoing value throughout the partnership * Handling churn requests and renewal negotiations with confidence, finding solutions that protect and grow revenue * Acting as a key contributor to our international growth, sharing market insights, feeding back on trends, and helping shape how we scale * Operating with autonomy and accountability, making independent decisions, and finding solutions 📈 **What success looks like** * Strong retention and renewal rates across your portfolio * Customers achieving fast time\-to\-value, post onboarding * Consistent expansion activity such as upsells, referrals, and growing account footprint * High activity levels maintained across a demanding volume of accounts * A portfolio and market that is visibly better than it was when you first arrived **About You** * You have 2\+ years of experience in account management, customer success, or sales * You have operated in a high\-volume and fast\-paced environment * You have experience working within a business launching into new markets would be desirable * You’re commercially driven and think in terms of revenue, retention, and growth, not just activity * You’re highly organised, prioritise well, and take ownership of finding a way to get things done * You’re a confident communicator who thrives on calls with customers and able to influence outcomes * Last but by no means least \- you believe in our mission and want to be part of revolutionising the healthcare industry with us! **What We Offer** At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing. **🌴 Time off, flexibility \& balance** * 28 days annual leave (25 \+ 3 between Christmas and New Year), earning up to 30 days leave with tenure * 2 weeks of remote working annually (within 3\-hour time zone of HQ) * Hybrid working model * Enhanced Parental Leave * Medicash health cash plan **⭐ Setting you up for success** * Competitive, benchmarked compensation (base salary plus commission) * 3\-month immersive onboarding experience * Ongoing learning through expert\-led sessions, leadership insights, and soft\-skill development * Clear internal mobility pathways to accelerate your career **💙 The Uniquely Doctify Experience** * Daily team huddles to connect, share wins and spark ideas * Regional Lunch Clubs \& team socials powered by our Fun Police * Quarterly Doctifier nominated Impact Awards * Employee referral bonus: £700 (or local equivalent) per hire **🌍 Our Commitment to DEIB** Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life. As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive. We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at hiring@doctify.com.

Sales Development Representative

Doctify

**We’re Doctify** Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence. Founded in 2015 and backed by $30m\+ in funding, Doctify operates across 7 countries. We are uniting the global healthcare community, one trusted connection at a time. We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission. **About The Role** As we continue our global growth, we’re looking for an ambitious Sales Development Representative to join our commercial team. You’ll leverage your experience to drive outstanding sales performance across multiple verticals and play a key role in shaping the next chapter of our growth journey. **You’ll be responsible for** * Qualifying, prospecting and creating opportunities for Account Executives * Utilising top\-of\-the\-range sales tools such as Salesforce to boost productivity * Consistently exceeding daily KPIs and monthly targets, supported by your manager and the wider team * Taking ownership of building your own pipeline and continue to improve the sales funnel; and ultimately, playing an integral part of Doctify’s revenue growth * Becoming an expert on the Doctify product and a thought leader within the HealthTech field **About you** * You have a minimum of 6 months' experience within an outbound sales position, or outreaching for new business (this doesn’t need to be industry specific) * You are ambitious, a self\-starter and go\-getter, always striving for success! * You possess natural communication skills, and you are not afraid of the phone; resilience is key! * Resilience and grit are second nature to you \- you bounce back quickly and keep moving, knowing that every no means the next yes is closer! * You’re energised by fast\-paced work and don’t shy away from change or a challenge * Last but by no means least \- you believe in our mission and want to be part of revolutionising the healthcare industry with us! **What We Offer** At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing. **🌴 Time off, flexibility \& balance** * 28 days annual leave (25 \+ 3 between Christmas and New Year), earning up to 30 days leave with tenure * 2 weeks of remote working annually (within 3\-hour time zone of HQ) * Hybrid working model * Enhanced Parental Leave * Medicash health cash plan **⭐ Setting you up for success** * Competitive, benchmarked compensation (base salary plus commission) * 3\-month immersive onboarding experience * Ongoing learning through expert\-led sessions, leadership insights, and soft\-skill development * Clear internal mobility pathways to accelerate your career **💙 The uniquely Doctify experience** * Daily team huddles to connect, share wins and spark ideas * Regional Lunch Clubs \& team socials powered by our Fun Police * Quarterly Doctifier nominated Impact Awards * Employee referral bonus: £700 (or local equivalent) per hire **🌍 Our Commitment to DEIB** Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life. As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive. We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at hiring@doctify.com.

Business Operations Manager (12-month Fixed Term Contract)

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **About The Role** The Services team is at the heart of how Juniper delivers outcomes for patients. We run one of the world's fastest\-scaling health coaching operations — directly responsible for the engagement, retention, and weight loss outcomes of our patient base — and we're looking for a **Strategy \& Operations Associate** to cover a maternity leave on a **1\-year fixed\-term contract** . This is a project\-heavy, cross\-functional role with a lot of variety. You'll work on pressing operational and strategic challenges in the Services function, translating strategy into execution and reporting to the Head of Services. In practice, that means designing and improving the systems, processes, and ways of working that allow us to deliver a great coaching experience at scale. This role does not include direct people management, but you'll work closely with Health Coaching Team Leads and other cross\-functional stakeholders (products/ operations/ clinical team) to drive projects from hypothesis to completion. No two weeks will look the same. If you're someone who gets stuck in, enjoys problem solving, thrives in ambiguity and wants to do work that improves how we deliver care at scale and affects patient outcomes — this role is for you. What You'll Do You'll own a mix of projects and ongoing operational work (typically 2\-3\+ things at a time) that improve patient outcomes and drive meaningful business value for Eucalyptus. You'll be accountable for moving core team metrics like engagement with our services, retention, quality of support, and safe practicing within the Health Coaching team. **Drive operational excellence in how we deliver coaching at scale** * Design and optimise the systems and processes coaching teams use day\-to\-day, to improve efficiency and scalability and ensure we can deliver a consistent, high\-quality service as we continue to grow * Contribute to effective capacity planning, coverage, and resource allocation across the team to meet demand and maintain quality standards * Spot inefficiencies and fix them — whether that's a broken process, a gap in our tooling, or something that worked at a smaller scale but doesn't anymore * Translate patient and commercial problems into clear hypotheses, measurable success metrics, and execution plans that ship improvements fast * Use data and operational insights to inform future service design, ensuring the function scales effectively with business growth **Lead cross\-functional initiatives end\-to\-end** * Act as a primary point of contact for mid\-level and senior stakeholders, translating strategic priorities into clear execution plans across the HC team, taking priorities and turning them into clear plans the team can actually deliver * Work with product, clinical, and operations teams to improve how coaching fits into the broader patient experience * Own projects end\-to\-end: define what needs to happen, keep things on track, remove blockers, and see them through to completion \- holding a high bar for pace and quality. **Be a strategic thought partner to Services leadership** * Track and improve key performance metrics (engagement, retention, quality, safety), intervening where needed to drive results * Use data to make the case for what we should prioritise, and to inform decisions about how the team is structured and resourced * Feed into planning cycles with practical insights grounded in internal team context relevant to your work **About You** * 3\+ years in operations, strategy, or a similar generalist role — ideally at a fast\-growing company * Confident with data — proficient in Google Sheets and able to draw practical conclusions from numbers to inform decisions and plans * Hands\-on operational experience — you've improved processes, managed systems, and run projects from start to finish * Strong communicator — comfortable working with senior stakeholders, translating goals into clear plans, and keeping people aligned as things change * A creative, positive problem\-solver — you take initiative, find solutions, and stay constructive and flexible when things get complicated * Strong collaborator — you care more about getting things done than getting credit, and you're happy to do the unglamorous work when it's needed * Commercially aware — you understand how the business makes money and can connect your work to what actually matters **Bonus points** * Familiarity with health coaching, nutrition, or patient\-facing services * Experience in digital health or a health\-adjacent industry * Background at a startup or scale\-up * People management experience (not a requirement, but useful — some project management elements form part of the role) **Why This Role Is Exciting** * Work on things that matter. The Services team is directly responsible for patient outcomes — your work will have a real impact on the health and wellbeing of thousands of people. * Own work end\-to\-end. You'll drive operational and strategic projects from problem definition through to delivery, with accountability for the outcome. * Grow quickly. You'll get a lot of variety, real ownership, and the chance to work across strategy, operations, and delivery in a fast\-moving environment. * Work with great people. You'll be part of a high\-performance team that cares deeply about patients and holds a high bar for quality. **So, Why Join Eucalyptus?** * Make real impact, fast \- We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else. Helping impact patients lives for the better from the moment you join Euc. * You’ll work with others who are incredibly passionate about what they do \- Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients. * Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here or check us out on Instagram @eucalyptus.health *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

Customer Analytics Lead

HeliosX Group

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is another significant year for HeliosX. Our ambition is to surpass £1\.1bn in revenue, continue expanding thoughtfully into new international markets and broaden our condition and treatment portfolio. As we scale, we're focused on building the technology, operational excellence and clinical capabilities that will support sustainable long\-term growth. Joining HeliosX now means helping shape the systems, teams and products that will define the next chapter of digital healthcare. You'll be solving complex problems at pace, working alongside exceptional people and building products that genuinely improve lives at scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** **About The Role** The Customer Analytics Lead is responsible for delivering end\-to\-end commercial insights across the customer journey, from acquisition through retention and post\-order experience. This role provides the business with a holistic, commercially\-grounded view of customer behaviour, enabling data\-driven decision\-making across strategic priorities. Working closely with stakeholders in Commercial, Finance, Growth, Product, Operations, and Customer Research \& Insights, the role holder will form hypotheses, design analytical approaches, and uncover actionable insights that shape the company’s understanding of the trends and performance of our customer base segments, and their impact on key commercial metrics. This individual contributor role connects granular insights from individual analytics squads into a coherent commercial narrative, supporting strategic decision\-making of senior stakeholders. **What You'll Be Doing** **Customer Journey \& Commercial Insight** * Own the end\-to\-end analytical view of the customer journey, from pre\-acquisition to retention to post\-order experience, identifying key drivers and friction points * Develop and maintain customer segmentation frameworks and track the health, trends, and commercial impact of key customer cohorts * Deliver insights on acquisition efficiency, retention dynamics, customer lifetime value, and treatment switching behaviour with a commercial lens * Monitor and report on customer base KPIs, proactively identifying emerging trends, risks, and opportunities **Stakeholder Collaboration \& Hypothesis\-Driven Analysis** * Partner with Commercial, Finance, Growth, Product, Operations, and Customer Research \& Insights teams to understand strategic questions and translate them into analytical frameworks * Collaborate closely with the Customer Research \& Insights team to form and test hypotheses about customer behaviour, proposing robust analytical approaches to validate or challenge business assumptions * Present findings and recommendations to senior stakeholders, translating complex analyses into clear, actionable narratives **Cross\-Functional Analytics Integration** * Collaborate closely with peers in Growth Analytics, Product Analytics, Ops Analytics, and Medical Analytics to synthesise granular insights into a unified commercial picture * Identify gaps and connections across analytical domains to ensure a joined\-up view of the customer experience * Contribute to the development of shared analytical standards, metric definitions, and data governance practices across the analytics function **Strategic \& Ad Hoc Analysis** * Lead deep\-dive analyses to support key strategic initiatives such as pricing decisions, market expansion, treatment portfolio changes, and retention interventions * Respond to ad hoc analytical requests with rigour and pace, ensuring insights are timely and commercially relevant * Champion a culture of data\-driven decision\-making and continuous improvement within the analytics team and broader organisation **Who You Are** * 3 \- 5 years of expertise in customer analytics, including segmentation, cohort analysis, lifecycle modelling, and retention analytics * Solid understanding of commercial and customer metrics such as CAC, LTV, retention rates, churn, and conversion funnels * Strong commercial acumen with the ability to connect customer behaviour insights to revenue, growth, and profitability outcomes * Experience working with multiple data sources and stitching together cross\-functional datasets in an e\-commerce environment, to build a complete customer view * Familiarity with healthcare, pharmaceutical, or subscription\-based business models is an advantage **Why work with us?** At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission \- but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all\-star team, here are the other benefits of coming on board: * Generous equity allocations with significant upside potential * Annual leave allowance alongside public holidays * Private health insurance, along with pre\-existing condition, dental, and eye care cover * Pension scheme * Enhanced parental leave * Cycle\-to\-work Scheme * Electric Car Scheme * Free Dermatica and MedExpress products every month, as well as family discounts * Annual home working and L\&D allowance * Free Headspace subscription, employee assistance programme, and discounted gym memberships

Senior Solutions Engineer - Healthtech

Heidi

**Who We Are** Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals \- supporting 73 million patient visits in 116 countries. Today, more than ten million patient visits per month are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. **The Role** As a Senior Solutions Engineer, you’ll serve as the technical leader during the sales process \- helping prospects understand what’s possible with Heidi, guiding integration feasibility, and ensuring a smooth transition into implementation. You’ll work closely with Account Executives, Solutions Architects, Product, and Engineering to navigate high\-stakes enterprise requirements, including EMR integrations, SSO, custom data workflows, and security architecture. You’ll bring technical credibility, customer empathy, and a strong sense of ownership to every deal. The deals that matter most rarely fit the playbook, and this role belongs to whoever runs toward that ambiguity and builds the path through it when no one can hand them one. **What You’ll Do** * Technical Discovery \& Qualification: Lead deep technical discovery with enterprise and mid\-market prospects to uncover integration, security, and compliance needs. * Solution Design: Collaborate with product and engineering to design tailored solutions that meet customer requirements while aligning with Heidi’s platform roadmap. * Product Demos \& Technical Presentations: Deliver compelling demos and architecture walkthroughs to technical stakeholders including IT, InfoSec, and engineering teams. * RFP \& Security Review Support: Own technical responses for RFPs, security assessments, and due diligence requests with attention to detail and accuracy. * Deal Acceleration \& Objection Handling: Proactively surface and resolve technical concerns that slow down the sales process \- acting as a trusted technical advisor to the customer. * Post\-Sales Handoff \& Feedback Loop: Partner with implementation teams to ensure a smooth transition post\-signature and provide feedback to product and engineering from the field. **What We’re Looking For** * 5\+ years of experience in Sales Engineering or Solutions Architecture, preferably in SaaS, healthcare, or enterprise software. * Strong working knowledge of integration protocols (REST APIs, SAML/OIDC, SCIM), enterprise architecture, and security standards. * Experience supporting sales cycles with large healthcare providers, health systems, or EMR vendors is highly valued (FHIR/HL7 familiarity a plus). * Ability to synthesise complexity and communicate clearly to both technical and non\-technical audiences. * Comfortable operating autonomously in a fast\-paced, early\-stage environment. * A trusted partner to sales and a credible voice in the room with technical leaders on the customer side. * Bonus: Experience in healthtech, startups, or regulated industries. **What do we believe in?** Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership. * Live Forever \- Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. * Practice Ownership \- Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. * Small Cuts Heal Faster \- Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. * Make others better \- Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering. **Why you should join Heidi 🚀** * Real product momentum. We're not trying to generate interest, we're channelling it. * Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. * Unmatched impact. Play a pivotal role at a critical growth moment \- working on a product that delivers tangible, real\-world value to clinicians and patients every day. * Work alongside world\-class talent. Join a team of operators and builders who've scaled unicorns. * Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend. * Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. * Fertility support. £7,000 one\-off payment, eligibility applies. * Learning \& development. £700 per year for courses, books, memberships, conferences and more. * Home office budget of £500 one\-off to set up a workspace you actually want to work in. * Recharge days after major milestones and busy periods so you can reset and come back strong. * Work from anywhere for up to 4 weeks per year, wherever the world takes you. * Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. * Flexibility that works. A hybrid environment, with 3 days in the office. **Heidi’s commitment to Diversity, Equity and Inclusion** Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.

Account Executive

Healthtech 1

**Let's make the NHS the most advanced healthcare system in the world 💙** The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. So we’re on a mission to fix it with technology that actually works. We love the NHS because it’s accessible to all, free at the point of delivery and employs millions up and down the UK. But we've all read the headlines. It's under intense pressure with rising costs, GP strikes, budget uncertainty and an ageing population. Which means longer wait times, fewer appointments and lower quality care for the people who need of it most. *The NHS is beautiful, but broken.* The largest cost (£66bn\+) is staff, who spend a ridiculous amount of time on mundane admin. 35% of NHS staff are employed to complete administrative work all day, every day. And that's where we're making a difference. We're focused on relentlessly automating repetitive processes within the NHS. And we’ve had great early success. Our first product, Automated Registrations, is already used by 24% of GP practices in England. With this wedge in the market, we're now building more powerful tech that unlocks access to healthcare for the entire nation. Check out bookable.health for a sneak peek. ⛩️ Our Principles Exciting Challenges Lie Ahead—guided By Our Principles, We’ll Meet These Challenges With a Thoughtful And Caring Approach To Support Our Community Of NHS GP Practices. These Principles Drive Everything We Do At Healthtech\-1: * 💙 Care deeply * 🏋️‍♀️ Work hard * 🤝 Be your word * 💬 Trust in radical truth and transparency * 🚀 Do your life's best work * 🥳 Find the fun Read more about our principles in the Healthtech\-1 Handbook. **🚀 The mission** We have an ambitious mission: to unlock access to healthcare by navigating patients to the right place, first time. We’re going to create a world where every appointment is transparent and *bookable* , starting in General Practice. We're the team to do this \- We were previously ranked 8th fastest growing startup in UK and 33rd fastest in Europe. Now, we are hiring a Senior Growth Specialist to help us get in front of more practices. Your core focus will be on full cycle sales from lead generation to closing and onboarding practices. You’ll be joining an ambitious sales team with prior experience at Monzo, Revolut, the Civil Service, the NHS, investment banking, consulting, and other VC\-backed startups. Everyone works in pairs to own a geographic patch. We work in pairs because we believe it encourages peer learning and healthy team culture. **Progression Works Across Three Dimensions:** * Closing bigger deals (larger ACV) * Selling more advanced products * Training/ coaching other members of the team This is a place to do your life’s best work. **🎯 Goal expectations** Our mission is to unlock access to healthcare. You will contribute by increasing appointment supply. This is achieved through selling more products to more practices. **Objective 1: Convert new practices** * You will own a geographical patch and do everything it takes to get at least 10 live practices a week. * You will hone your craft until you achieve a 70% demo\-to\-sign rate (demo conversion rate) and a 90% sign\-to\-live rate (funnelling). * You will represent the voice of Healthtech\-1 and take pride and care in every interaction with practices. **Objective 2: Generate leads** * You will create and implement high impact lead gen strategies (e.g. cold calling, email campaigns, events, field sales, referrals, etc.). * You will generate high quality leads using storytelling, data, and research. * You will fill a personal calendar of demos. **Objective 3: Improve team performance** * You will improve team processes on a weekly basis. * You will bring happy conflict in a loving way, no artificial harmony. * You will help the team aim for a stretch target of 15 practices live per person per week. * You aim to delight practices in every interaction and leave practices with a great impression of Healthtech\-1 regardless of if they buy or not. **🔍 Scope of the role** ****You Fully Own:**** * Your live practices target * The quality and effectiveness of your outbound campaigns * The GTM strategy for your geographic patch ****You Co\-own:**** * The enrichment of your lead list * Keeping the CRM tidy and updated * Booking demos (shared responsibility with Junior Growth Specialists) ****You Influence (but Do Not Own):**** * The way we invest in and deliver inbound campaigns * Product direction via closing the customer feedback loop ****You Do Not Own:**** * Account management * Product roadmap * ICB (enterprise) deals **⚠️ This role is not for everyone** This is a high\-agency, high\-expectation role in a fast\-moving healthtech environment. You probably won’t enjoy this role if you: * Prefer to be told what to do over figuring out what to do * Need significant training and supervision to improve * Aren't comfortable with honest feedback * Don't want to constantly push your work rate You will enjoy this role if you like owning your target and raising the bar around you. \_ **"You'll be joining a focussed high growth team that have ambitions to help every single practice in the country, and won't stop until they do so. We're humble, low ego and care deeply about doing our life's best work. This will be a ride of a lifetime."** \-\- Pete Huang, Cofounder \& Growth Lead.\_ **📝 30/60 day plan** **By day 30: Train up, earn trust and get moving 🏃** * Learn the main concepts * Build empathy for the NHS through direct exposure * Learn the healthtech\-1 style, then develop your authentic style * Demo, close and onboard practices **KPIs:** - 🎯 10 practices live - 🎯 Conversion rate for registrations \>50% - 100 lead gen touch\-points a week, using at least 3 channels - Proactively report on pipeline activity and health (activity, conversion, results, duration) Average sign to live - No early churns **By day 60: Full speed and consistent results 🏎️** * You’ve high team, product, company knowledge * You’re competent at completing the full life cycle * You’re having team level impact **KPIs:** - 🎯 20 practices live a month - 🎯 Conversion rate for registrations \>60% - Proactively report on pipeline activity and health (activity, conversion, results, duration) Average sign to live **✅ Must\-have traits** * Bias to action \- fearless with getting on the phone, bias to action, takes rejection well * Storyteller \- High quality and persuasive incredible communicator internally and externally * Outcome driven \- focus on the big picture and business goals * Coach\-ability \- strong internal communication, be able to take on feedback and adjust plan * Tech savvy \- understand the stack; Attio etc * Team player \- low personal ego, brings happy conflict, and improves ways of working * Clear communicator \- communicates appropriately for the setting (e.g. concise or detailed as needed) * Hard working \- will go above and beyond to unlock access to healthcare * Personable and refreshing \- can build a relationship with a spoon, puts people at ease, makes them happy * Creative \- looks beyond the past and present, looking for new high impact opportunities ****👍 Required Experience**** * 2 years of sales experience * Worked in a fast paced startup environment **😊 The hiring process** * 15min fit check * Take home assessment (2\-3 hours) * 45min CV interview * 2\-day paid work trial at our offices * Principles interview with the founders * Offer and references! 🥳 💙 A bit about us 💙 We’re all NHS staff. We’re inside\-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 3\-5 days in the office, depending on your team and the company schedule. We highly prioritise in\-person communication and prefer candidates who want to work 4\+ days a week in the office. Our anchor days are Mon, Tues and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business\-as\-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23\). 🚀 An opportunity for real upside 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it \- we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥗 Health and fitness budget of £60 per month \- see more here 🧘‍♂️ An additional 7 days of paid leave is available i

Head of Commercial, Expansion Markets (Germany)

Eucalyptus

**About Eucalyptus** We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long\-term care. Eucalyptus is now part of Hims \& Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight\-management programs combining GLP\-1 medication with personalised nutrition, movement support, and clinician\-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. **Our Growth Story** * Supporting patients living with obesity across our 5 markets * Received selective NICE endorsement to provide services to the NHS * Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. **About The Role** We’re looking for a sharp, commercially\-minded finance leader to own our Germany and AMEA Expansion Market's financial strategy and lay the foundations for European expansion. You'll act as the central voice on performance, forecasting, and financial decision\-making. From CAC and contribution margin to free cash flow and scenario planning, you’ll be responsible for turning financial insight into action. You’ll work closely with cross\-functional leaders across growth, operations, product, and care to shape the our Germany and AMEA Expansion Market's financial trajectory, while ensuring the business runs efficiently and invests wisely. This is a high\-trust, high\-impact role where the stakes, and the pace, are high. While this role is DE and Expansion market focused today, it has clear runway to grow into a broader European leadership role as we expand across new markets and business lines. **What You’ll Be Responsible For** * Own the Germany and AMEA Expansion Market financial model — Build and manage end\-to\-end models for revenue, CAC, LTV, margin, and free cash flow. Your outputs will guide day\-to\-day decisions and long\-term bets. * Lead the planning process — Drive monthly re\-forecasting, annual planning, and scenario modelling in close collaboration with Group FP\&A. * Be the commercial partner to growth and ops — Set CAC and payback targets, assess performance by cohort, and guide spend allocation to maximise ROI. * Run commercial analysis that unlocks growth — Lead deep dives into pricing, retention, margin, and expansion levers to identify opportunities and recommend trade\-offs. * Make the numbers visible — Build dashboards and trackers for key DE performance metrics (e.g. contribution margin, CAC, LTV, cash flow), keeping the business tightly aligned. * Ensure clean, accurate financial operations — Partner with Group Finance on reconciliations, cost allocation, and timely month\-end closes. * Build for scale — Design financial systems and insights that don’t just serve the German markets, but become the blueprint for future markets. **About You** **Skills \& Experience** * 6\+ years in strategic finance, FP\&A, consulting, or banking, with experience in high\-growth or tech\-enabled businesses. * Proven experience owning P\&L and end\-to\-end planning processes — ideally in a business with both consumer and operational complexity. * Deep understanding of CAC, LTV, payback, cash flow dynamics, and how these fuel long\-term value creation. * Highly proficient in Google Sheets / Excel (bonus points for SQL, Looker, NetSuite, or similar tools). * Strong commercial instincts — you're as comfortable in the numbers as you are helping teams make smart, trade\-off decisions. **Behaviours \& Attitudes** * You move fast and bias toward action, even without perfect information. * You bring a strong point of view, but you’re open to challenge and new ideas. * You get energy from messy, complex problems and know how to bring structure and clarity. * You own outcomes, not just analysis — you want to see your insights drive performance. * You’re calm under pressure, confident with ambiguity, and committed to delivering impact. **Why join Eucalyptus?** Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well\-being, fertility, and skincare. **Here’s What Makes Joining Euc Unique** * What’s next \- Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. * Build something world\-changing \- We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast\-paced, and deeply rewarding. * Make real impact \- You will deliver work that directly shapes patient outcomes and scales evidence\-based care across markets. * Accelerate your growth \- You will have high ownership, continuous feedback, and dedicated development support. * Join a motivated team \- You will collaborate with talented peers to solve complex clinical and operational problems at scale. What’s ahead in the UK * Invest in your growth – Annual development budget plus 3 days of professional development leave * Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration * Support your well\-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you * Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year * Join a connected team – A vibrant office culture with regular socials, clubs, after\-school sport, and seasonal events *At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI\-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.*

CRM Executive (FTC)

Hertility

****CRM Executive**** **📆 Full\-Time (12 month Fixed Term Contract) 🌍 UK, Remote 💰 £35,000 to £40,000 per year (We're transparent about our salary range \- most offers start at the lower end, with room to grow based on performance.)** ****The Mother of All Movements**** For far too long, women have been told their bodies are “too complicated” and their health concerns are “hard to pin down.” Sound familiar? We thought so too. That’s why we’re here to rewrite the script on reproductive healthcare, putting women’s bodies exactly where they belong, at the centre of it all. We’re taking reproductive science out of the lab and putting it into the hands of women everywhere. No jargon. No judgment. Just real answers, real choices and real empowerment. We’re here to spark the Mother of all Movements, one where women unapologetically back their bodies, their health and their life plans. This isn’t just healthcare, it’s her care. Let’s break the cycle of being dismissed and build a future where women’s health finally gets the attention it deserves. ****Hear from the Team 💬**** "Hi, I'm Melanie, Head of CRM at Hertility. In traditional healthcare, women are so often communicated with as an afterthought \- generic reminders, one\-size\-fits\-all messaging, no real sense of where someone actually is in their journey. There's rarely comms that feel like they were built around a real person's experience. At Hertility, we believe women deserve messaging with the same care and depth as the clinical support behind it. We're building a CRM function that treats every touchpoint with real intention, supported by a team that shares your passion for raising the standard of women's healthcare. If you're ready to do work that genuinely changes lives, we'd love to have you with us" ****We’re Here to Support You 🌍**** At Hertility, we want every candidate to feel comfortable and confident throughout the hiring process. If you need any adjustments, whether that’s interview timings, communication preferences, or accessibility support, just drop us a line ✉️. Let us know how we can help! ****Diversity \& Inclusion 🤝**** Just like the diversity in every cell, Hertility thrives on a range of perspectives and experiences. We’re proud to be an equal opportunity employer and celebrate the unique contributions each team member brings to our work. ****🩺 What You’ll Own**** * Assisting in delivering a CRM strategy and roadmap that supports Hertility's growth plans, with a focus on activating and retaining customers and increasing lifetime value * Assisting planning and delivery of BAU campaigns and CRM work for the Brand, B2B, Customer Service and product teams * Becoming an expert in CRM technology (we use Braze) and ensuring we are constantly innovating how we communicate with our audience, and making the most of new features and updates in Braze and the wider CRM space * Executing end\-to\-end multi\-channel CRM journeys to continually engage and retain customers throughout their lifecycle, such as upsell, cross\-sell, re\-engagement and loyalty flows * Assisting in planning and implementing journeys and CRM requirements for product launches and feature releases * Testing and learning using A/B and multivariate testing across creative, copy, send time and cadence, ready to gather learnings and share these with the wider team * Analysing data to determine ways to optimise performance to improve conversion and retention * Reporting on performance and learnings * Getting to know our customers using research, feedback and engagement data, with a view to improving our segmentation strategy * Reporting on, and improving CRM KPIs * Taking ownership of B2B CRM day\-to\-day management, identifying opportunities for optimisation and engagement, with support from the Head of CRM * Maintaining and developing Braze data infrastructure, including custom attributes, custom events, and API\-triggered campaigns, ensuring documentation is kept up to date for cross\-functional use * Ensuring all CRM activity is compliant with data protection regulations, with particular attention to consent management, subscription state logic, and the handling of sensitive health data ****🎯 Who You Are**** You'll thrive if you're fiercely passionate about women's health, and bring hands\-on Braze experience \- you've owned campaign production end\-to\-end, run experimentation, built automations, and kept a CRM running properly, not just dabbled in it. You're junior/mid\-level, with a genuinely sharp eye for detail \- the kind of person who catches the small error in the copy or the flaw in the logic before it goes anywhere near a customer. ****🌟 What You’ll Get**** **Your Team 💪🏼** This role reports to the Head of CRM and sits within the CRM department, working cross\-functionally with the Brand, Product, Engineering, Customer Service and B2B teams. **Our Culture \& Values 🌈** At Hertility, we’re all about ovary\-acting with purpose! We believe in a world where every womb has access to the healthcare it needs. We’re bold, focused, dependable and proud \- lifting each other up, working with heart and staying true to our mission. 💪 **Training and Onboarding 💻** You will receive paid training and onboarding onto Hertility platforms and ways of working. ****📅 Our 3\-Stage Interview Process**** We respect your time. We promise to review every application and update you on the status of your candidacy within 3 working days of submission. Our hiring process consists of three structured steps: **Initial Phone Interview** A 15\-minute conversation with a member of our Talent Team to get to know you better and answer any initial questions. **Competency \& Task Based Interview** A structured interview with Melanie, our Head of CRM, focusing on your experience and key competencies relevant to the role. A task will be given to you during the session itself. **Final Interview** A final conversation with one of our founders. **If you’re excited to be part of a team that’s redefining women’s health, apply now! We can’t wait to meet you. 🎉**

Head of Growth Marketing - Men's Health

MANUAL

Voy is a leading preventive healthcare platform for men and women, with core clinical pathways across weight management, hormone treatments, dermatology and mental health. The business is scaling fast \- $675m annualised revenue, growing \~130% YoY, operating across the UK, Brazil, Germany and India. Within Voy, the Testosterone Replacement Therapy (TRT) category is one of our fastest\-growing and most strategically important lines. We're the largest private TRT provider outside the US, with 250,000\+ men tested for low testosterone, a published outcomes study with Harvard Medical School covering 9,500 patients, and a clinical authority team led by Dr Jeff Foster (co\-author of the UK's national testosterone guidelines). Despite that, TRT in the UK sits roughly where female HRT did a decade ago: clinically common, culturally stigmatised, and largely absent from mainstream conversation. The category is on the cusp of a cultural shift, and we intend to lead it. We're hiring a Head of Growth Marketing to take the TRT category from where it is today to category\-defining scale \- building both the acquisition engine and the cultural conversation that gets us there. You'll have full ownership of growth strategy, a meaningful budget, and the chance to build the team and infrastructure to match the ambition. This is a rare role: the commercial scale and operational rigour of a $675m business, combined with the category\-defining mission of changing how the UK talks about men's hormone health. **What You’ll Be Doing** * Own the overarching growth plan, achieving 100% yoy growth in acquisitions * Lead the growth marketing strategy for category awareness and stigma reduction \- partnering with PR and clinical teams to translate cultural relevance into measurable acquisition outcomes * Lead end\-to\-end creative campaign development \- from concept through media planning, creative production, and performance optimisation * Act as the primary growth\-side client for our PR agency \- defining objectives, measuring impact on acquisition, and ensuring patient stories, clinical research, and celebrity partnerships translate into commercial outcomes * Own the integrity of the patient experience from first impression to activation \- driving alignment with product, lifecycle, and operations to ensure the funnel converts efficiently end\-to\-end * Own the P\&L for paid and earned acquisition \- accountable for CAC, payback period, contribution margin, and revenue contribution to the category * Define where the next growth will come from \- identifying whitespace, emerging channels, and new audience bets before they're obvious * Set acquisition targets and growth investment plans in partnership with Finance, defining the unit economics, payback expectations, and budget allocation that underpin the category P\&L * Serve as the senior voice on growth in cross\-functional planning, influencing product roadmap, pricing, and GTM decisions Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Account Manager (German Speaking)

Doctify

**We’re Doctify** Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence. Founded in 2015 and backed by $30m\+ in funding, Doctify operates across 7 countries. We are uniting the global healthcare community, one trusted connection at a time. We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission. **About The Role** As we continue to grow globally, we are looking for an Account Manager to join our customer success team. As an Account Manager (German Speaking), you'll own the end\-to\-end relationship for a portfolio of clinicians across our DACH region, from onboarding through to long\-term account management. You’ll work in a 360 capacity which includes getting new clinicians live on the platform, owning retention, engagement, and growth within your book of accounts. You'll also support onboarding for clinicians in our UK \& IE market, giving you exposure beyond a single region and a broader view of how Doctify operates across markets. This role suits someone fluent in German and English who's comfortable owning a full customer lifecycle rather than a single stage of it, and you'll need to be as confident guiding a new clinician through their first weeks on the platform as you are managing a mature account's ongoing success. **You’ll Be Responsible For** * Offering a premium experience for our clients by thoroughly understanding their business goals and ensuring that Doctify meets them * Building relationships with your portfolio of clients, ensuring their overall satisfaction with our software and increased revenues * Conducting client onboardings and meetings over the phone \& virtually * Acting as a trusted advisor, advocating client needs across our client base and internally * Conveying the best practice examples that drive ROI and increased engagement * Developing strong relationships with our internal teams to support your accounts **📈 What Success Looks Like** * High % of customers achieving early adoption milestones * Strong review generation within first 90 days * Positive customer feedback and onboarding experience * Consistent activity levels across calls and meetings * Contribution to overall retention and customer health **About You** * Fluency in German and English * You will have a minimum of 1 years’ of experience within a professional environment * You love tackling difficult challenges, with a positive attitude and always strive to find the best solution for the client * You have a commercial\-focused mindset, whilst keeping the customer at the core of everything you do * You thrive working in a fast\-paced environment and have an open mind when it comes to the changing environment a scale\-up can sometimes bring * You possess natural communication skills, and you are not afraid of phone, virtual and in\-person engagement **What We Offer** At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing. **🌴 Time off, flexibility \& balance** * 28 days annual leave (25 \+ 3 between Christmas and New Year), earning up to 30 days leave with tenure * 2 weeks of remote working annually (within 3\-hour time zone of HQ) * Hybrid working model * Enhanced Parental Leave * 2 weeks Peternity Leave to welcome your newest furry family member * Medicash health cash plan **⭐ Setting you up for success** * Competitive, benchmarked compensation (base salary plus commission) * 3\-month immersive onboarding experience * Ongoing learning through expert\-led sessions, leadership insights, and soft\-skill development * Clear internal mobility pathways to accelerate your career **💙 The Uniquely Doctify Experience** * Daily team huddles to connect, share wins and spark ideas * Regional Lunch Clubs \& team socials powered by our Fun Police * Quarterly Doctifier nominated Impact Awards * Employee referral bonus: £700 (or local equivalent) per hire **🌍 Our Commitment to DEIB** Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life. As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive. We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at hiring@doctify.com.

Founding Growth Marketer

Healthtech 1

****We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible 💙**** The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest\-growing startup in the UK and 33rd fastest\-growing in Europe 🚀 **⛩️ Our Principles** Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech\-1: * 💙 Care deeply * 🏋️‍♀️ Work hard * 🤝 Be your word * 💬 Trust in radical truth and transparency * 🚀 Do your life's best work * 🥳 Find the fun Read more about our principles and our "why" in the Healthtech\-1 Handbook. ****Founding Growth Marketer**** **🚀 Mission statement** Healthtech\-1 exists to unlock appointment access in the NHS. To get there, we need to put our products in front of GP practices, fast. We’re already in a quarter of GP practices in England and we’re not slowing down! As Founding Growth Marketer you’ll be an essential part of the growth team. We’re currently dependent on outbound activity from the sales team. But if we’re truly going to make a positive impact on the NHS and do it fast you need to help us turn the tables and make inbound leads a core channel. Doing so you will radically transform our growth. We would like you to initially focus on 2 marketing channels: content distribution and community, before moving onto other channels. Over time you’ll have the agency to create the growth marketing playbook that takes us to 100% of the country (and who knows, even beyond). If this excites you, get in touch 😊 **Opportunities for progression:** This is a founding role. As we grow, so does this function, and so does your remit. You’ll have the opportunity to build and lead a team. From day 1, you’ll have the agency to create the growth marketing playbook that takes us to 100% of the country. If this excites you, get in touch 😊 **🎯 Objectives \& Key Results in your first 3 months** **Objectives:** Nurture potential customers from problem unaware to interested in Healthtech\-1 **Key results:** * Generate 100 leads per month * Run 5 experiments * Set up accurate measurement and attribution * Growth team grade your handover process as 5/5 * Nurture an engaged community of 100 by running 3 high impact events **📅 Projects and milestones in your first 3 months** **By Month 1: Get the lay of the land \& implement quick wins** * Understood our context, our current state, and where the biggest opportunities are * Audited our existing marketing activity * Built a strategy for nurturing leads using content marketing (channel 1\) * Set up attribution tracking * Landing pages and website conversion improving with measurable uplift * Identified and implemented 3 quick wins * Generate 25 leads from channel 1 **By Month 2: Double down on signals and start the 2nd channel** * Built a strategy for community and events (channel 2\) * Identified and implemented 3 quick wins for this channel * Launched a referral or ambassador programme * Hosted at least one community\-building touchpoint * Generate 50 leads from all channels * Reporting is easy and accurate **By Month 3: Scale your channels** * Built automations that help you increase activity in both channels * Grow both channels to national coverage * Planned a quarter of community events * Generate 100 leads from all channels **🔍 Scope of the role** Olly who leads Growth explains the role: (if video doesn't play, open here) **You fully own:** * Your north star metric (qualified leads generated) and reporting * Email campaigns * Paid channels * Content distribution (and opportunities to collaborate on content production with our content marketer) * Community \& events * Website optimisation * Consistency with brand and tone of voice consistency **You do not own:** * Video content creation (that's our content marketer's domain — you distribute) * Product decisions * Sales execution (though you'll work closely with the sales team on lead quality) **👍 Required Experience** * A generalist \- you've optimised multiple channels before * Analytically sharp \- you set up proper measurement, are comfortable with data, and make data driven decisions * Experimental mindset \- you form hypotheses, test them cheaply, and aren't precious when something doesn't work * Entrepreneurial \- startup or founder experience is a plus; you need to be comfortable with ambiguity and pace * A ‘real’ person \- you’re a great communicator and connect with NHS staff. Community is part of this job * Transparent \- you share what's working, flag what isn't, and don't need chasing for updates **👌 Nice To Have Experience** * Experience marketing to a professional or practitioner audience (e.g. healthcare, legal, finance, education) * Run a referral or ambassador programme before * Hands\-on experience with paid marketing * Built marketing automations **✨ Hiring process** * 👋 Intro chat \- we want to understand how you think \[20 mins] * 🤿 CV deep\-dive \- we'll go through your background in detail \[45 mins] * 💼 A paid in\-office work trial \- you'll work on a real problem with us \[6 hours] * ⛩️ Principles interview \- to understand your value system \[1 hour] * 🎉 Offer \- celebrate and get you set up for success! Other important bits: **Salary:** £55,000 \- £65,000 **Location:** Stratford (London) \- In office 4 days \- 1 WFH **💙 A Bit About Us** 💙 We’re all NHS staff. We’re inside\-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in\-person communication and prefer candidates who want to work 4\+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business\-as\-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23\). **🚀 An opportunity for real upside** 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it \- we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month \- see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth \& Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory \- 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contrib

People Systems Lead

HeliosX Group

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is another significant year for HeliosX. Our ambition is to surpass £1\.1bn in revenue, continue expanding thoughtfully into new international markets and broaden our condition and treatment portfolio. As we scale, we're focused on building the technology, operational excellence and clinical capabilities that will support sustainable long\-term growth. Joining HeliosX now means helping shape the systems, teams and products that will define the next chapter of digital healthcare. You'll be solving complex problems at pace, working alongside exceptional people and building products that genuinely improve lives at scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** **The Role** We are looking for a high\-impact People Systems Lead to own, optimise, and scale HeliosX's HR tech infrastructure. Reporting to the Function Lead, you will serve as the subject\-matter expert across our systems landscape, owning the configuration, integrations, data flows, and vendor relationships across tools like BambooHR, Lattice, Greenhouse, and Enboarder. As a senior individual contributor, you will build a clean, connected data foundation, drive automation, enforce robust AI governance, and lead critical implementations, including transitioning from Lattice to a new performance and engagement platform. **What You'll Do** * Systems Estate Ownership: Own the multi\-system HR technology architecture end\-to\-end, defining how tools configure, integrate, and handle data sequencing and failure handling. Hold the forward\-looking vision for the estate, bringing recommendations and options to leadership. * System Implementations: Lead the technical design, data mapping, migration, testing, and cutover of our new performance management platform, holding vendors accountable to HeliosX’s data standards rather than default templates. * Data Architecture \& Integrity: Uphold BambooHR as our clean single source of truth, enforcing consistent field definitions, data mastership, and resolving data quality issues at the source. * Automation \& AI Readiness: Identify and deliver cross\-system automation opportunities, assess AI features in current tooling, and enforce strict AI governance standards to protect employee data. * Vendor \& Cross\-Functional Partnership: Act as the primary technical contact for vendors, holding them to committed product roadmaps. Serve as the bridge between People, People Operations, IT, and Engineering. **What We're Looking For** * 5\+ years of experience owning a complex, multi\-system HR technology estate and managing system integrations. * Proven track record of delivering end\-to\-end HR system implementations (design, configuration, migration, testing, cutover, and embedding). * Strong HR data architecture expertise, with the ability to define data models, field mastership, and data governance standards. * Experience with vendor management, holding suppliers accountable to product roadmaps and feature delivery. * Hands\-on automation \& AI experience, including automating workflows across HR systems and applying governance controls around AI tools and employee data. * Strong cross\-functional communicator who can bridge technical execution with non\-technical People stakeholders and collaborate effectively with IT/Engineering. * Direct experience with BambooHR is desirable, though not essential. **Life at HeliosX** At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission \- but we need more talented folks to join us, if we want to achieve our global ambitions! **Benefits** Aside from working with our all\-star team, here are some of the other benefits you may be eligible for when coming on board: * Generous equity allocations with significant upside potential * Annual leave allowance alongside public holidays * Private health insurance, along with pre\-existing condition, dental, and eye care cover * Pension scheme * Enhanced parental leave * Cycle\-to\-work scheme * Electric car scheme * Free Dermatica and MedExpress products every month, as well as family discounts * Annual home working and L\&D allowance * Free Headspace subscription, employee assistance programme, and discounted gym memberships

Implementation Lead - Secondary Care

Accurx

**Accurx is where conversations happen with and about patients in the NHS** For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system\-wide platform that connects everyone through communication. What started as a way for GPs to text a patient, has now evolved into an all\-in\-one digital toolkit used by 98% of GP practices and 68% (and growing!) of NHS Trusts. Our platform now powers **Total Triage** to manage patient demand, and **Self\-Book** that lets patients schedule their own appointments in seconds. We’ve automated routine care with **Patient Questionnaires** for long\-term conditions, while **Accumail** finally allows staff\-to\-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with **Accurx Scribe** **,** our AI\-powered note\-taker that drafts medical notes in real\-time. We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be. **The challenges you’ll solve as an Implementation Lead** As an **Implementation Lead** for Secondary Care, you will own the end\-to\-end implementation pipeline from initial tenders through to full contract conversion, ensuring effective resource allocation and driving rapid customer activation. You will be deeply analytical, tracking time to value and key activation metrics across all secondary care contracts to maximise customer outcomes and ROI. Your leadership will directly accelerate our scaling efforts, driving a massive real\-world impact \- one of these will be driving our target user activations for our AI note\-taker, **Accurx Scribe** , by the end of Q3\. * Scaling secondary care delivery: Overseeing the pipeline from won tenders and pilots into seamless, large\-scale contract conversions across hospitals and care systems. * Driving critical user activations: Aligning the team to hit our high\-impact target of 15,000 user activations on Accurx Scribe contracts by the end of Q3 * Optimising time to value: Obsessing over activation metrics and data quality to ensure our implementation playbooks and deployment activities are scalable and fit for purpose. * Leading and coaching a high\-performing team: Managing and coaching your direct reports, setting a clear data\-driven direction, and defining what excellence looks like in secondary care implementation. * Navigating cross\-functional handovers: Structuring seamless collaboration and clear ownership boundaries between Business Development, Transformation, Implementation, and Customer Success. * Championing data and AI capability: Resolving data quality and visualisation issues to make insights highly meaningful for deployment owners, while introducing AI\-driven approaches to elevate the team's operational maturity. **You should apply if...** * You are intensely data\-driven and possess an analytical mindset that prioritises metrics and measurable outcomes over basic activity tracking. * You have proven line management experience leading, coaching, and developing teams * You bring strong commercial acumen and business sense, developed within a SaaS or fast\-paced, high\-growth technology environment. * You bring a fresh perspective from outside the healthcare sector, and have the confidence to question traditional approaches and challenge the status quo. * You are an inspiring leader who is highly comfortable with ambiguity, navigating organisational change, and establishing order in a rapidly scaling team. * You have a strong comfort level with AI tools and are excited to demonstrate how to leverage AI capabilities to raise the team's efficiency. * You excel at cross\-functional relationship building, particularly when managing complex project handovers and aligning diverse stakeholders. **What’s in it for me?** You'll be joining an established but fast\-growing Tech for Good movement, where we're led by our Principles and our mission to Solve Healthcare Productivity. * £70,000 \- £90,000 salary \+ share options up to £30,000 * Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life * Flexible Working: We are an office first culture and ask that you’re in our (dog\-friendly) Shoreditch office 3 days a week, with core hours of 10am\-4pm * Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year * Family matters: We offer enhanced parental leave, fertility support and parental loss support * We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! **Want to know more about the company or the hiring process?** Check out our Careers page and Candidate hub. **Find us across social media:** Medium, LinkedIn, X, Instagram and YouTube.

Quality Officer

HeliosX Group

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is another significant year for HeliosX. Our ambition is to surpass £1\.1bn in revenue, continue expanding thoughtfully into new international markets and broaden our condition and treatment portfolio. As we scale, we're focused on building the technology, operational excellence and clinical capabilities that will support sustainable long\-term growth. Joining HeliosX now means helping shape the systems, teams and products that will define the next chapter of digital healthcare. You'll be solving complex problems at pace, working alongside exceptional people and building products that genuinely improve lives at scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** We are looking for a detail orientated Quality Specialist, to establish and support the Quality Management System (QMS) across our Leamington Spa Pharmacy hub, working across both the Medexpress and Dermatica brands. The successful candidate will play a key role in implementing the system, working closely with the wider Quality and Pharmacy teams to ensure the right structure, documentation and processes are embedded. This person will maintain the Electronic Quality Management System (EQMS), ensuring it accurately reflects current practice and remains a reliable single source of truth for quality documentation. This includes maintaining and updating Standard Operating Procedures (SOPs) so they stay accurate and fit for purpose as the business evolves. A core part of the role is ensuring that pharmaceutical products are stored, handled and distributed in full compliance with regulatory requirements, particularly Good Distribution Practice (GDP). This means working proactively to identify and manage risk. The postholder will also be responsible for ensuring all required training is completed and evidenced across the site. Deviation and change management will sit firmly within this role, meaning any departures from expected process are properly documented, investigated and closed out, and that changes to process or system are controlled and recorded appropriately. Finally, the role supports audit readiness and insurance requirements around supply, ensuring the business is well prepared for internal and external audits and that any findings are addressed in a timely and structured way. **Key Responsibilities** * Assist in maintaining the Quality Management System (QMS) * Maintain QMS documentation, including SOPs, forms and logs * Assist in ensuring periodic review of procedures are carried out, keeping procedures and QMS documentation up to date * Ensure adherence to all applicable Standard Operating Procedures (SOPs) * Maintain compliance with good documentation practice and data integrity principles as defined in relevant SOPs * Ensure proper filing and retention of quality records **Compliance, Risk and Quality Assurance** * Ensure compliance with Good Distribution Practice (GDP) guidelines * Support deviation, complaint, CAPA (Corrective and Preventive Action) and change control processes * Support product recall and mock recall activities * Assist with risk assessments and continuous improvement initiatives * Assist in reviewing all relevant subcontracted activities, ensuring appropriate technical agreements are in place when outsourcing GDP responsibilities * Assist in reviewing and maintaining bona fides for all customers and suppliers **Training, Reporting and Stakeholder Support** * Maintain training records and coordinate GDP training for employees * Prepare quality reports and performance metrics as required * Provide support to the pharmacovigilance team, maintaining adherence to reporting and escalation processes for medical information enquiries, in line with the applicable SOP * Remain continuously contactable for quality matters **Life at HeliosX** At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission \- but we need more talented folks to join us if we want to achieve our global ambitions! **Benefits** Aside from working with our all\-star team, here are some of the other benefits you may be eligible for coming on board: * Generous equity allocations with significant upside potential * Annual leave allowance alongside public holidays * Private health insurance, along with pre\-existing condition, dental, and eye care cover * Pension scheme * Enhanced parental leave * Cycle\-to\-work scheme * Electric car scheme * Free Dermatica and MedExpress products every month, as well as family discounts * Annual home working and L\&D allowance * Free Headspace subscription, employee assistance programme, and discounted gym memberships

Principal Product Designer

Numan

**About Numan** Founded in 2018, we’ve already grown to be a 300\+ team distributed across the globe, united by a singular mission: empowering people to take control of their health. Numan is transforming health: we’ve built a cutting\-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations. Giving people the tools they need to maximise life. To deliver on our transformative mission, we are guided by our 5 company values: * Patients first. * Learn fast. * Own the quality. * Succeed together. * Care deeply. Backed by top\-tier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission! **The Role:** At **Numan** , we’re building a holistic digital healthcare experience that combines the best of human and system intelligence to help patients live healthier, happier, longer lives. We are looking for an exceptional **Principal Product Designer** to raise the quality, craft, and ambition of our digital product. This is a senior, individual contributor (IC) role for a master of the craft who operates with deep autonomy, strong product judgement, and an AI\-first mindset to shape our patient\-facing mobile and web experiences. **You'll be:** * Take complex, ambiguous health challenges and turn them into clear, elegant, high\-quality experiences that materially improve usability, trust, and patient outcomes. * Push teams beyond functional UX toward thoughtful, polished, and premium product experiences across visual design, interaction, and motion. * Independently own high\-value, strategically important experience problems from early thinking through to polished shipped execution without requiring heavy oversight. * Use realistic modelling of flows and interaction patterns to drive alignment, tell compelling design stories, and help Engineering move faster. * Lead by example by using modern AI tooling as a core part of your workflow to materially improve speed, iteration, and prototyping, while knowing exactly where human craft matters most. **We're looking for someone who has:** * A proven track record as a Principal Designer (or equivalent senior IC) shaping high\-quality, consumer\-facing digital products. * Clear evidence of driving product quality, challenging direction, and solving complex problems across UX, systems, visual craft, and interaction. * Strong experience partnering with Product, Engineering, Commercial, Clinical, and Behavioural Science teams. * Proven experience using modern AI tooling to create real leverage, speed, and iteration quality in your design practice, with the ability to scale these ways of working across the team. * Exceptional visual product design capability with deep craft maturity and impeccable taste. * High comfort level with ambiguity and a knack for bringing clarity to regulatory, technical, or business constraints. * Strong communication skills to challenge "good enough" work and align senior stakeholders. * The ability to perfectly balance ambition, speed, and premium product quality. **Our Benefits Include...** 📈 \- Share options. 🏖 \- 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan). 🩺 \- Health insurance with Vitality . 🚘 \- Electric car salary sacrifice scheme with Octopus . 🧸 \- Enhanced maternity and parental leave. 🥳 \- A day off on your Birthday! 🐥 \- Nursery benefit provided by YellowNest . 💼 \- Employee assistance programme (access to therapy, financial planning and discounts). ⚖️ \- Generous pension (includes both employee and employer contributions). 💻 \- Flexible working options, including a dog\-friendly office in Farringdon. 📚 \- Personal training and development budget via Learnerbly. 👟 \- Wellhub membership, giving you access to over 2,000 locations in the UK. 🚲 \- Cycle to work scheme. 🚆 \- Season ticket loan. % \- Discount on Numan products for your friends and family. 🤲 \- Paid volunteering days. 📅 \- An additional 2 weeks off once you reach your 5th anniversary with Numan. **Diversity at Numan** At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring. We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued. Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.

Forward Deployed Engineer - UK

Heidi

**Who is Heidi?** Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge? **The Role** As a Forward Deployed Engineer, you'll be embedded with our most strategic customers — the person who makes Heidi actually work in the real world. You'll own the full technical lifecycle from first deployment through to a thriving, self\-sufficient customer: standing up integrations, building custom clinical workflows, debugging production issues, and becoming a trusted technical partner to the clinicians and IT teams you work with. You're not handing off to someone else — you're seeing it through. You'll work closely with Product and Engineering to surface what customers actually need, acting as the field intelligence that shapes the roadmap. **What You'll Do** * Own end\-to\-end technical onboarding for enterprise customers — EMR integrations, SSO, SCIM provisioning, data pipelines, and security configuration. * Work directly with clinical and operational stakeholders to design and build custom workflows that fit how care is actually delivered. This means writing code, not just writing specs. * Be the escalation point for complex technical issues — diagnosing problems across the stack, coordinating with engineering, and closing the loop with the customer. * Build tooling, scripts, and automation that make deployments faster, more reliable, and easier to scale. * Translate what you see in the field into clear, actionable signal for Product and Engineering — you're closest to the customer, so your input matters most. * Leave every customer more capable than you found them. Document, train, and build internal knowledge so customers can operate independently. **What We'll Look For** * 4\+ years in a forward deploy, implementation engineering, or customer\-facing technical role \- ideally in SaaS, healthtech, or enterprise software. * You write code. Python, JS, SQL \- whatever gets the job done. * Strong working knowledge of integration protocols: REST APIs, SAML/OIDC, SCIM, and ideally FHIR/HL7\. * Comfortable owning ambiguous, high\-stakes problems end\-to\-end without a playbook. * Sharp communicator \- you can explain a complex integration failure to a CTO and a head nurse in the same breath. * Experience working embedded with enterprise customers or health systems is a strong plus. **What do we believe in?** Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership. * Live Forever \- Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. * Practice Ownership \- Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. * Small Cuts Heal Faster \- Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. * Make others better \- Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering. **Why you should join Heidi 🚀** * Real product momentum. We're not trying to generate interest, we're channelling it. * Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. * Unmatched impact. Play a pivotal role at a critical growth moment \- working on a product that delivers tangible, real\-world value to clinicians and patients every day. * Work alongside world\-class talent. Join a team of operators and builders who've scaled unicorns. * Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend. * Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. * Fertility support. £7,000 one\-off payment, eligibility applies. * Learning \& development. £700 per year for courses, books, memberships, conferences and more. * Home office budget. £500 one\-off to set up a workspace you actually want to work in. * Recharge days after major milestones and busy periods so you can reset and come back strong. * Work from anywhere for up to 4 weeks per year, wherever the world takes you. * Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. * Flexibility that works. A hybrid environment, with 3 days in the office.

GTM

Heidi

**We're Heidi** We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2\.5 million patient sessions a week across 190\+ countries. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world's healthcare capacity and strengthen the human connection at its heart. We found product\-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again. If you don't choose easy and you want to build something way bigger than yourself, we might be a good place for you to start. **Our perspective on GTM** We believe that sales has fundamentally changed in the last 6 months. The repetitive work is automated now: AI does the market research, drafts the emails, summarises and scores the calls. The last year has taught us that the people who succeed have a blend of the following traits. * Intellectual dexterity: consultant\-like ability to structure and break down a problem into its constituent parts, think from first principles, and self\-improve rapidly. Inherent curiosity goes a long way here. * Natural charisma: can build rapport with anyone. You work out quickly who you're talking to, what they're dealing with and what they actually need, then have the conversation that gets you both somewhere. * Drive \& focus: as AI commoditises intelligence, work ethic and agency matter more. An outlier candidate here is far more productive than the mean than they were two years ago, and the gap keeps widening. * The mark of humanity: in a world filling up with AI slop, work where you can feel the person behind it stands out. Where the copy, the imagery, and the strategy is indelibly human. We don't think the talent market has caught up with how GTM is changing, so we’re open minded \- title or experience isn’t important. Most of our team started outside the profession: VC, consulting and creative are common. This role is high leverage, highly rewarding, and intellectually stimulating. We want you to be part of that. **The role** Heidi sits in an unusual position. We lead a category being built for the first time. Hundreds of thousands of clinicians found us on their own, started using the product for free and told a colleague. The market is genuinely open and the clinicians in it already like the product. Your job is to turn that quiet enthusiasm into real revenue conversations. You're the first line to Heidi. Inbound demand and product signals point you at practices and hospital groups already using us, and you decide whether to qualify each one in, out, or close it yourself. The signals tell you who to reach out to, you decide how. This is the first rung of our UK sales org, and for most clinicians you'll be the first person from Heidi they ever speak to. How they feel about us afterwards is largely down to you. You'll triage the inbound to your Account Executive's where it belongs and close your own deals from day one, because we want people as close to the frontline as possible. You'll build a network across UK healthcare that outlasts the role. **What This Means Practically** * Work the inbound queue and the warm product signals. Your day goes to clinicians and practices already using Heidi, where the product tells you who's outgrown the free version * Research the accounts behind those signals, work out who else in the practice or hospital group needs to be in the conversation, and build the angle for each one * Reach the people the signals point to, across calls, email and social, while the interest is still fresh * Book demos and meetings for your AEs with enough context that nothing is lost in the handoff * Own small SMB deals end to end, from first conversation through to closed * Keep the CRM accurate, keep the pipeline moving and hit your qualified\-lead number every month * Partner with AEs, Marketing, Product, Operations and Customer Success so what you promise on the call matches what clinicians get * Track what's shifting in UK healthcare and across the competitive set, then tell the team what you're hearing on the phones **What You'll Need** * You've worked somewhere with a high bar, whether that's tech, creative, banking, consulting or PE/VC. We care more about what you've achieved than any time in a sales role. * You care about what we do. You'd rather learn how the product actually works than memorise a pitch. * You can hold a conversation with anyone and get to the point of it fast. Clinicians have twenty patients before lunch. You respect that and still get the meeting. * Organised and autonomously functioning. You run your own list, your own day and your own follow\-ups without being chased. * Passion for AI, shown through hands\-on building, prototyping, or side projects. * You default to building over requesting. * You're confident in your thinking and open to being wrong. Great ideas win regardless of who surfaces them. Attitude beats experience here. If you're hungry, competitive and you like solving the problem in front of you, we want to hear from you. **How We Show Up** * Build for the next decade, not next quarter. Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism. * Lead, don't wait. We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that. * Follow the evidence. Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford. * Own the outcome. Everyone here carries the company. Raise problems with solutions, solve them end\-to\-end, and never be a bystander. * Ship, measure, go again. A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless. * Live in clinicians' reality. Not the ideal workflow, the twenty\-patients\-before\-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it. **Why Heidi?** You'll join a team focused on real\-world impact over imaginary valuations and glossy PR. We live and breathe the challenges of modern health systems, and are laser\-focused on exacting the change we'd like to see. We're medicos, engineers, builders, and designers who've felt the moral and practical toll of what non\-care feels like. True A\-players progress extremely fast here. The nature of the scale\-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes \> inputs, not process theatre. We all take the bins out, metaphorically and literally. Building what we're building isn't always easy. But we didn't choose easy, we chose to build something that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognise that the deeper question isn't *whether* AI can solve the global healthcare crisis, but whose hands will shape it. The work is hard, but you will trust and admire the people you work beside, and rest easy knowing you're doing the defining work of your career. **We take care of you** We offer comprehensive private medical and dental cover through Bupa, 24/7 mental health, coaching and wellbeing support through Sonder, a £100/month Healthy Heidi's wellness stipend, a £500 home office budget, a £700 annual learning and development budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to £7,000, up to four weeks of work from anywhere per year, Recharge Days after major milestones and busy periods, 10 days per year of clinical leave for eligible clinical roles, and a hybrid working environment with 3 days in the office. We chose to open\-source our benefits hub, if you care to take a peek.

Senior Product Manager

Doccla

**🌍 A Bit About Us** We're Doccla, and we're redefining where and how healthcare is delivered. Our Virtual Ward, Remote Monitoring and Proactive Care solutions enable hospitals and health systems to care for patients at home. We support patients across the full care journey, from early discharge and acute recovery to long\-term condition management and proactive care. We provide everything clinicians need to deliver safe, effective Virtual Care: medical\-grade devices, logistics, patient onboarding, EHR integration, and an end\-to\-end clinical platform built around real\-world workflows. We currently work with over 60% of NHS ICBs and support health systems across the UK, Ireland and the DACH region to reduce hospital pressure, improve outcomes, and create a more resilient model of care. We're backed by top European investors, having secured £35m in Series B funding led by Lakestar, with participation from Elaia, General Catalyst, Speedinvest, and Bertelsmann. **🚀 Why Join Us?** This is your chance to join Doccla at a key stage in our growth. We're building the category leader in Virtual Care and Remote Patient Monitoring. You'll be part of a highly entrepreneurial, mission\-driven team that combines expertise across clinical, technical, commercial, and operational domains. We're solving real problems for patients and health systems, and growing fast. We are scaling and the trajectory is steep. Steep is where careers are made. **🧑‍⚕️ What You’ll Do as a Senior Product Manager** **The mission** Find innovative ways to engage the patients that traditional digital methods leave behind. Our patients are often older, frequently unwell, and many have never used an app. The industry answer is a better onboarding flow. That does not work here. Your job is to find what does, at scale. If patients do not engage, nothing downstream works. Engagement is how the service delivers results and how we prove them to NHS clients and commissioners. Nobody else is doing this. Voice AI reaching digitally excluded patients inside a regulated medical device, at NHS scale, has no playbook to copy. You will be working it out. **What You'll Own** * Our voice AI product * Multi\-channel engagement campaigns * Orchestrating all of it at scale * The regulatory path for everything you build **How The PM Role Is Changing Here** The job is not what it was three years ago. You will not be expected to ship code. Everything else is in scope. Market engagement, user research, prototyping and testing ideas, generating production\-level designs, deep data analysis, building and running evals, enabling and tracking delivery, testing, go\-live plans, product marketing. We are looking for expert generalists. People who spot a gap and step into it rather than waiting for the right function to exist. People who instinctively reach for AI to assist them, and who have the critical judgement not to accept its first answer. **✅ What You'll Do** **The parts that are specific to this role** **Develop evals** Our voice and generative AI products meet real patients every day. You will mine that real\-world data for failure modes, build evals that catch them, and use them to drive measurable improvement. This is the core loop for any AI product and you will own it. **Design for the digitally excluded** Get properly close to them: listen to real calls, sit with patients in person, talk to the HCAs and clinicians who care for them. Then design engagement that meets them where they are, not where a product manager would like them to be. **Run experiments at service scale** Channel, timing, wording, sequencing, voice. Design experiments that produce a real signal across thousands of patients, read the results honestly, and kill your own ideas when the data says so. **Navigate the regulatory landscape** Doccla is a CQC registered care provider and medical device manufacturer. You will work inside our SDLC and meet medical device, infosec and clinical governance standards. This is not something you hand to a compliance team, it is part of designing the product. Prior experience is useful but not required. Learning it and embracing it at Doccla is non\-negotiable. **Orchestrate across a live service** Changes land in a running care service with patients, clinicians and clients depending on it. Sequence them so the service keeps working while it improves. **The parts we'd expect of any senior PM** * Own outcomes. Define, track and own your metrics and KRs. Accountable for whether the number moves. * Frame problems. Root cause first, and problem statements sharp enough to know when they are solved. * Set the focus. Right bets, tight roadmap, say no clearly and often. * Lead discovery. Time boxed, ending in decisions rather than a document. * Enable delivery. Go beyond the role to get things shipped and live with real users. * Generate insights. Evaluate impact after the fact and let it shape what comes next. * Partner with engineers. In early, not at handover. Shape work clearly, then get out of the way. * Communicate. Clearly, to all stakeholders, continuously. **💡 What We’re Looking For** **Must have** * A strong track record as a PM, with sharp product taste and judgement * Shipped and iterated on an AI product to real users (not a prototype or an internal demo) * Worked in a Technology start\-up / scale\-up * Ran experiments on large data sets * Excellent communication skills * AI\-native in the way described above: you use these tools daily, and you check their work * Curiosity, paired with determination to get things done **Nice to have** * Building and running evals from real\-world data * Working in regulated environments * Working in Health\-tech **Hybrid. Minimum one day a week at our London HQ.** **🧠 How We Work** We empower everyone at Doccla to take ownership of their work and the company's mission. We act ethically and always put patient safety and outcomes first. To thrive here, you’ll need a **can\-do attitude** and an **action\-oriented approach** , along with a **willingness to learn and grow** through open feedback. We’re a **hybrid team** , with offices in **London, Denmark, Germany** . Most of our team is London\-based and enjoys in\-person time at our WeWork HQ 1–3 days per week, where you’ll find great lunch, barista coffee, and a pet\-friendly space. Some of our teams are **fully remote** , depending on the team and responsibilities. This includes our **Engineering, Clinical \& Patient Support** teams. **🎁 What You’ll Get** **Annual Leave \& Holidays** 🌴 25 days annual leave \+ up to 8 UK bank holidays \[this varies depending on the role] 🔄 Option to buy or sell holidays **Remote Working** 🏡 Flexible remote options 💻 Remote working stipend **Financial Benefits** 📈 Employee stock options 💸 4% pension on full basic pay 🛡️ 4x salary life insurance **Health \& Wellness** 🩺 Private health insurance 🫄 4 months full pay for birthing parent\* 👶🏽 4 weeks full pay for non\-birthing parent\* 👶🏽 Phased return back to paid work 🤒 Sick pay **In\-Office Perks (London HQ)** 🍝 Free daily lunch 🐶 Pet\-friendly office **Other Benefits** 📚 £500 L\&D budget per person 🚲 Cycle to work scheme **Via Smart Health** 🧑‍⚕️ 24/7 GP appointments 🧠 Mental health support 🥗 Nutrition \& fitness advice 🧪 Second opinions \& health checks **🏆 In Return for Your Hard Work** * A competitive compensation package (base \+ stock options), with half\-year and annual performance reviews * The chance to work on patient\-first, system\-level healthcare challenges in one of Europe’s leading healthtech companies * Opportunities for growth and leadership we want you to challenge the status quo, own your impact, and continue developing, with our full support **🤝 Diversity at Doccla** We embrace diversity. To build a great product, we need a team with a wide range of perspectives, backgrounds, and experiences. We’re committed to equal opportunity hiring regardless of race, religion, gender identity, sexual orientation, age, disability, or background. If you're excited about the role, we encourage you to apply even if your experience doesn't match every point. **🔐 Safer Recruitment** We are committed to safer recruitment practices. As Doccla is a CQC registered company, a **Disclosure and Barring Service (DBS) check** will be required for all roles. It is an offence to apply for such work if you are barred from working with children or vulnerable adults.

Senior AI engineer

Healthtech 1

****We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible 💙**** The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest\-growing startup in the UK and 33rd fastest\-growing in Europe 🚀 **⛩️ Our Principles** Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech\-1: * 💙 Care deeply * 🏋️‍♀️ Work hard * 🤝 Be your word * 💬 Trust in radical truth and transparency * 🚀 Do your life's best work * 🥳 Find the fun Read more about our principles and our "why" in the Healthtech\-1 Handbook. **Why this role matters** 35% of NHS staff time is spent on admin. That’s the opportunity. Our first product is already used by 26% of GP practices in England, and we’re now scaling a platform that transforms how patients and clinicians interact with healthcare. We are hiring Senior AI Engineers who have built real AI products. We mean people who have deployed AI products, have measured and monitored their efficacy, iterated on their implementation, and launched them to users who rely on the accuracy of the result. Curiosity about AI isn't enough. The interesting problem here is developing a clinically capable AI to handle high\-stakes care navigation scenarios. Just like our NHS clinicians, that means a combination of training, context and totally defensible decisions 100% of the time. As a Senior AI Engineer, you’ll own and shape the experiences used every day by patients and clinicians where performance, clarity, and reliability directly impact real patients. **What You'll Own** * End\-to\-end product features across the frontend, backend, data, and API layers, owned through to production * AI\-powered care navigation * Integration work that turns model providers and AI tooling into product experiences people can depend on * Evaluation and feedback systems that make AI behaviour measurable and improvable over time * Trust surfaces that enable us to become a certified medical device and achieve national procurement * Close work with founders, customers, and domain experts, turning ambiguity into shipped product **Our Tech Stack:** * Fullstack (Backend leaning): React, TypeScript (core focus) * APIs: Designing and consuming scalable, well\-structured services * Data: Working with production systems and performance considerations * AI: Integrating modern AI models into real\-world healthcare workflows * Experience in scaling product environments or high\-stakes domains (health, finance, infra) is a strong advantage. We’re based inside a GP practice, so you can walk downstairs and see the real\-world impact of your work. **Why join our engineering team:** * Build technology that actually matters at national scale * Solve complex, meaningful problems with real\-world constraints * Work in a high\-performing, product\-led team * Have real ownership, real responsibility, and real impact * Engineering velocity through automation, AI\-assisted development, and internal tooling that lets a small team do the work of a much larger one **What we're looking for:** * At least 5\+ years of professional engineering experience, with broad full\-stack range * You've shipped AI features that people rely on, and you can point to them * You can talk concretely about prompts, evals, failure modes, latency, cost, and the UX tradeoffs of building with language models * You use AI coding tools fluently and have strong, earned opinions about where they help and where they fall down * You've come from somewhere that held a high bar, such as FAANG, a top AI lab, or a respected product\-engineering environment * You want more ownership, speed, and upside than those environments tend to offer * You have strong product taste and can make pragmatic calls without waiting for perfect requirements **💙 A Bit About Us** 💙 We’re all NHS staff. We’re inside\-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in\-person communication and prefer candidates who want to work 4\+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business\-as\-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23\). **🚀 An opportunity for real upside** 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it \- we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month \- see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth \& Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory \- 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five\-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension \- We operate a standard 3% employer contribution and employees auto\-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit \- A one\-off benefit to support living closer to the office: £5,000 if you live within a 30\-minute walk, or £2,500 within a 30\-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! **🌈 Inclusive \& Diverse by Design** We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, c

Senior Product Security Engineer

Numan

**About Numan** Founded in 2018, we’ve already grown to be a 300\+ team distributed across the globe, united by a singular mission: empowering people to take control of their health. Numan is transforming health: we’ve built a cutting\-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations. Giving people the tools they need to maximise life. To deliver on our transformative mission, we are guided by our 5 company values: * Patients first. * Learn fast. * Own the quality. * Succeed together. * Care deeply. Backed by top\-tier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission! **The Role** We build and operate a regulated digital health platform. Patients trust us with clinical data, identity documents and payment details, and our clinicians trust our systems to be correct. That makes application security a patient safety concern, not just a compliance one. We are shipping quickly, adopting AI and agentic systems across clinical operations and patient\-facing products, and running a lean security function that scales through engineering leverage rather than headcount. We need a senior engineer who can go deep on design and code, then bring the rest of the business along with them. This is a hands\-on individual contributor role with genuine influence over how the platform is built. **The Team** You will work within the Cyber Security function, collaborating directly with Engineering, Product, Clinical, Legal, and the executive team. Security at Numan is not a gatekeeping function — it scales through influence, credibility, and being useful early. **You'll be:** * Running threat modelling sessions with product and engineering teams on new features and architectural changes — STRIDE\-based, with clinical safety, abuse, and business\-logic threats kept in mind alongside the technical ones. * Owning and evolving our Secure by Design process: self\-evaluation screening, secure design review, and the threat modelling pathway, including our use of automated tooling against technical artefacts. * Turning threat models into tracked, prioritised controls that engineering teams actually implement. * Pushing design decisions upstream so the cheap fix is designed in rather than the expensive one retrofitted. * Assessing and securing AI systems in production: LLM\-backed features, retrieval pipelines, agentic workflows, tool\-calling integrations, and the MCP and API surfaces that connect them. * Building practical threat models and controls for agent\-specific failure modes — prompt injection, tool misuse, excessive agency, data exfiltration through context, unsafe autonomy, and supply chain risk in model and plugin ecosystems. * Performing automated application and API penetration testing against our own products — web, mobile backends, cloud\-native services on GCP, internal tooling, and AI features. * Leading penetration engagements with third parties and working on the fix with engineering. * Chaining findings into realistic attack paths and demonstrating impact, rather than delivering a list of scanner output. * Embedding security into our pipelines: SAST, SCA, secrets detection, IaC scanning, container and dependency hygiene — tuned so signal beats noise and engineers trust the gates. * Working with platform and engineering to raise baseline standards: authentication and authorisation patterns, secrets management, tenancy isolation, and logging and detection coverage. * Actively participating in the security community — OWASP chapters or projects, local meetups, CTFs, research groups — and publishing research, write\-ups, or blog posts under your own name. **We're looking for someone who:** * Brings substantial hands\-on application security experience in a product engineering environment, at senior level. * Has demonstrable threat modelling practice — not just familiarity with the theory. * Has practical offensive skills against modern web and API stacks, with an appropriate certification or equivalent demonstrable experience (OSCP, OSWE, CREST, Burp Suite Certified Practitioner or similar). * Is comfortable reading and reasoning about code in at least one language used in production systems, and can review a pull request meaningfully. * Has working knowledge of cloud\-native architecture and its security model — ideally GCP, but AWS or Azure experience transfers. * Has experience integrating security tooling into CI/CD, and the scars to know what makes engineers ignore it. * Has a track record of shipping security improvements through other teams. * Has experience securing AI or agentic systems in production. * Has hands\-on experience securing Kubernetes environments and managing cloud security posture using CNAPP and CSPM solutions, with a primary focus on GCP but AWS and Azure experience is translatable. **It’s a bonus if you have:** * Regulated environment experience — healthcare, fintech, or similar — and comfort with frameworks such as ISO 27001 without treating compliance as the goal. * Detection engineering or incident response exposure for incidents related to application attacks. * An existing community footprint: talks, published research, maintained projects. **Our Benefits Include...** 📈 \- Share options. 🏖 \- 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan). 🩺 \- Health insurance with Vitality . 🚘 \- Electric car salary sacrifice scheme with Octopus . 🧸 \- Enhanced maternity and parental leave. 🥳 \- A day off on your Birthday! 🐥 \- Nursery benefit provided by YellowNest . 💼 \- Employee assistance programme (access to therapy, financial planning and discounts). ⚖️ \- Generous pension (includes both employee and employer contributions). 💻 \- Flexible working options, including a dog\-friendly office in Farringdon. 📚 \- Personal training and development budget via Learnerbly. 👟 \- Wellhub membership, giving you access to over 2,000 locations in the UK. 🚲 \- Cycle to work scheme. 🚆 \- Season ticket loan. % \- Discount on Numan products for your friends and family. 🤲 \- Paid volunteering days. 📅 \- An additional 2 weeks off once you reach your 5th anniversary with Numan. **Diversity at Numan** At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring. We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued. Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.

Senior Paid Search Specialist

Voy

We're looking for a world\-class **Senior** **Paid Search Specialist** to own one of our most important acquisition channels across the UK, with the opportunity to scale it internationally. You'll have end\-to\-end ownership of a multi\-million\-pound budget and be responsible for the strategy, automation, measurement, and optimisation that drives profitable growth. This is a role for someone who loves building. You'll combine analytical rigour with technical execution, designing automated bidding systems, leveraging AI to scale your impact, and developing search strategies that outperform competitors in one of the UK's most competitive digital markets. You'll work closely with our Data, Product, and CRO teams, have direct access to leadership, and play a key role in shaping how search operates at Voy as we continue expanding globally. **What You'll Do** * Own Paid Search end\-to\-end, managing a multi\-million\-pound budget across the UK while delivering against CAC, LTV, volume, and revenue targets. * Build and continuously improve automated bidding systems using value\-based bidding, scripts, APIs, and custom logic. * Leverage AI and automation across the channel, from search query mining and ad copy generation to budget allocation, reporting, and workflow optimisation. * Develop sophisticated auction strategies, including competitor conquesting, brand defence, impression share optimisation, and efficient market coverage. * Dive deep into performance data, attribution, search query reports, and incrementality analysis to understand exactly what is driving growth. * Partner closely with Data, Engineering, and CRO teams to improve measurement, attribution, Quality Score, and conversion performance. * Forecast channel performance and make commercial decisions backed by robust analysis and experimentation. * Build scalable playbooks that enable successful expansion of Paid Search into international markets. **Who You Are** * You have 3\+ years of experience managing Paid Search at significant scale, ideally within a highly competitive consumer business. * You're highly analytical, comfortable working directly with raw data, advanced spreadsheets, and SQL rather than relying solely on dashboards. * You have hands\-on experience building automated bidding strategies using Google Ads Scripts, APIs, or other custom automation. * You're AI\-native, regularly using LLMs to improve analysis, automate workflows, generate creative, and increase operational efficiency. * You think strategically about search, understanding competitor dynamics, auction mechanics, conquesting, and long\-term market positioning. * You take full ownership of your channel and are comfortable operating as a high\-impact individual contributor. * You move quickly, enjoy solving complex commercial problems, and back every recommendation with data. * You're excited by the opportunity to build from first principles, continuously improving how Paid Search operates as the business scales globally. Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Marketing Director

Skin Analytics

**Want to join a team of passionate people who want to build a future where no one dies from skin cancer?** 👋 **About us** Skin Analytics is an award\-winning, health tech company that deploys world\-leading skin cancer pathways using AI as a medical device, DERM. Following our recent £15M series B funding, regulatory milestones hit, and doubling from 50 to 100 headcount in 2025, we're ready to scale further internationally, making history for AI in healthcare and the future of dermatology. We're proud to epitomise AI for good \- with a Class III CE mark, DERM is the only AI as a medical device approved to make clinical decisions autonomously in the cancer space, as well as being the first company to receive a NICE recommendation for use across the NHS.\* DERM is deployed at more than 28 NHS organisations where we enable patients to gain significantly quicker access to skin cancer diagnosis. If that's not enough, we also collaborate with some of the largest health insurers to reach patients in their own homes. We are a team of passionate people on a mission to build a future where no one dies from skin cancer. This role reports to the VP Marketing **Brief Overview** This role owns the strategic direction and execution of Skin Analytics' B2B marketing function. Responsible for demand generation, B2B brand positioning, go\-to\-market strategy, and marketing performance, and be directly accountable for marketing's contribution to pipeline and revenue growth across the UK and international markets. The role will lead a small, specialist marketing team, and requires someone who can operate at both a strategic and delivery level, with accountability for commercial outcomes. **Responsibilities** **Operations and Team Leadership** * Own the marketing request and prioritisation process. Manage incoming commercial and product requests against OKRs and team capacity, to deliver commercial priorities matched to team capacity. * Manage the day\-to\-day relationships with external agencies: digital media agency, and design agency, holding them to agreed KPIs and deliverables. * Line manage the B2B marketing team. Set clear objectives, maintain output standards, support development, and build a culture of commercial accountability and continuous improvement. **Go\-To\-Market and International Expansion** * Continue to support the expansion of UK and Ireland business working in close partnership with commercial leads. Adapt positioning, channel mix, and account marketing strategy to the wider UK health system, procurement culture for NHS and other health partners. * Develop, operationalise and own the marketing playbook for international expansion markets, working in close partnership with commercial leads and drawing on best practice from established markets. Adapt positioning, channel mix, and campaign strategy to the specific healthcare system, procurement culture, and regulatory context of each geography. * Design and execute the account\-based marketing strategy for UK and international markets. Define target account selection criteria and build account tiering in partnership with commercial leadership. Develop account and tier\-specific programmes that drive engagement across the buying group and accelerate pipeline within priority accounts. * Own ABM programme infrastructure: account list management, personalised content and campaign deployment by account tier, and coordination with commercial teams to align marketing activity to active pipeline opportunities. * Own the go\-to\-market process for new market entries: market readiness assessment, localisation strategy, campaign planning, and commercial team enablement. **HubSpot \& Marketing Automation** * Own the HubSpot platform: portal configuration, data integrity, lead scoring, lifecycle stage management, and integration with commercial systems. Configure HubSpot for account\-based measurement, including target account lists, company\-level engagement scoring, ABM deal influence reporting, and buying group coverage tracking. * Design, build, and maintain the attribution model that connects marketing activity to pipeline and revenue. Own the marketing reporting infrastructure, dashboards, campaign tracking, and spend management * Building and maintaining AI\-assisted content and reporting infrastructure. Evaluate and implement automated and agentic marketing technology that replaces manual work, eg. digital reporting, budget spend management, content library and automated ABM. * Manage the marketing technology stack, identify and implement tools that increase team output without proportional headcount growth. **Brand and Content** * Own the timeline and workstream for the evolving brand integration, ensuring consistent brand expression is rolled out across all content, channels, and markets. * Maintain brand and content standards across the all touchpoints, ensuring all output is on\-brand, on\-message, and aligned to the messaging framework set by the Senior PMM. **Accountable for** * Target account engagement and account penetration: percentage of Tier 1 and Tier 2 accounts showing active, tracked engagement with marketing programmes, and coverage of account list with meaningful touch points * Pipeline influence: open and closed pipeline within target accounts where marketing has been a contributing touchpoint * HubSpot data integrity and pipeline attribution accuracy: a reliable, current source of truth for account\-level marketing performance * Marketing request SLA: commercial teams receive responses and outputs within agreed timeframes * Automation adoption: measurable reduction in manual marketing production tasks, with clear before/after reporting * Agency performance: external partners delivering to agreed KPIs and commercial outcomes **Required Experience** * Demonstrated experience designing and executing account\-based marketing strategies in a B2B environment, including account selection, tiering methodology, and programme development across named and clustered accounts. Evidence that ABM activity directly influenced pipeline and accelerated deal progression. * Hands\-on HubSpot platform experience (or similar platform) at an ownership level: data management, lead scoring configuration, lifecycle stage design, and CRM integration with commercial systems. Plus campaign infrastructure, landing page and email automation, smart content, and audience segmentation across the full demand generation funnel. * Proven ability to design and execute go\-to\-market playbooks for new geographies: market entry strategy, localisation, and adapting positioning and channel mix across different market contexts. * Experience building and maintaining HubSpot reporting dashboards for leadership: marketing performance, pipeline contribution, and spend efficiency. * Track record of tying marketing spend to pipeline and revenue outcomes, with a systematic, data\-driven approach to attribution and budget accountability. * Ability to build lean, efficient marketing operations: attribution modelling, budget management, and systematic use of technology (including Hubspot and AI\-assisted tooling) to drive efficiency. * Credible at Board and exec level: able to represent marketing as a commercial function, present performance data clearly, and influence cross\-functional strategy discussions. ****Benefits**** 💰 Competitive salary **📈** Share options package \- all our employees have ownership in the company 🏥 Private healthcare 💸 Company pension incl. salary sacrifice options 🌴 25 days annual leave \+ 5 day company shutdown in August \+ bank holidays 👪 Enhanced parental leave \- includes adoption \& foster 🐣 Yellownest Salary Sacrifice Nursery Scheme \- save with workplace nursery scheme **🚲** Bike to work scheme 💻 Training budget 🤝 Weekly catch\-ups, monthly meetings to talk about you, your ambitions and work on your development 🎊 Lots of fun social activities! **Our Values** **🌱 Building a Strong Foundation** **🎓 Always Learning** **🏅 Lead from the Front** **💪 Tough and Resilient** **The Real Stuff** Skin Analytics embraces and is committed to diversity and equal opportunities. We are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you need any adjustments during our hiring process, you can indicate that at the next step. **AI usage in our hiring process** If you submit an application to us, you will consent to AI playing a role in your hiring process. No hiring decision is ever made by an algorithm alone. Every AI\-generated summary, screening result, or note is reviewed, verified, and, if necessary, corrected by a member of our recruitment team. Humans make the final call on who moves forward and who receives an offer. You can find more information about how we use AI in our hiring process here.

Lead Product Manager - Obesity

Numan

**About Numan** Founded in 2018, we’ve already grown to be a 300\+ team distributed across the globe, united by a singular mission: empowering people to take control of their health. Numan is transforming health: we’ve built a cutting\-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations. Giving people the tools they need to maximise life. To deliver on our transformative mission, we are guided by our 5 company values: * Patients first. * Learn fast. * Own the quality. * Succeed together. * Care deeply. Backed by top\-tier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission! **The Role** We're looking for an exceptional Product Lead to drive commercial growth across acquisition, conversion and retention for our Obesity category. Numan operates at an interesting intersection of consumer product, healthcare and commerce. Growing effectively means creating experiences that convert better and retain patients for longer, while maintaining clinical safety, patient trust and the standards expected of a regulated healthcare business. This role will lead product across some of the most commercially important parts of that system, from how prospective patients understand and enter Numan, through to how we improve conversion, proposition performance, retention and long\-term patient value. You'll work directly across Product, Design, Engineering, Clinical and Commercial teams, turning company priorities and complex constraints into clear product choices and measurable outcomes. You'll be expected to make strong calls in an environment where opportunities move quickly, regulation changes, commercial pressure is real, and the right answer often requires balancing several competing forms of value. We're looking for someone with exceptional commercial product judgement, strong product craft, and the ability to move fluidly between strategy, discovery and hands\-on execution. **You'll be:** * Turning company strategy and commercial priorities into a defensible product roadmap across acquisition, conversion and retention. * Making the calls where commercial opportunity, patient need, clinical safety and execution risk intersect. * Owning the successful delivery and performance of the product area, with clear accountability for measurable commercial and patient outcomes. * Understanding Numan's regulated clinical environment deeply enough to grow commercially while protecting patient safety and compliance. * Using AI personally to increase the quality and speed of your own work, not simply managing teams that build AI features. * Succeeding through the quality of both your decisions and the environment you create around them. **You'll have:** * Experience leading product for consumer digital products, with direct accountability for acquisition, conversion or retention outcomes. * Experience working in regulated environments and translating regulatory or clinical requirements into product decisions. * A clear sense of when experimentation is valuable and when conviction and speed are more appropriate. * Exceptional product judgement and the ability to make difficult trade\-offs in ambiguous environments, with the confidence to defend what the team will and won't do. * Evidence of personally using AI to materially improve how you work. * Exceptional stakeholder management skills across executive, commercial, clinical and technical audiences. **It's a bonus if you have experience in:** * Digital healthcare. * Subscription, recurring\-revenue or direct\-to\-consumer business models. * Using AI\-native workflows to design, prototype and ship product experiences end to end. * Owning a product experience end\-to\-end (e.g. acquisition and retention). **Our Benefits Include...** 📈 \- Share options. 🏖 \- 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan). 🩺 \- Health insurance with Vitality . 🚘 \- Electric car salary sacrifice scheme with Octopus . 🧸 \- Enhanced maternity and parental leave. 🥳 \- A day off on your Birthday! 🐥 \- Nursery benefit provided by YellowNest . 💼 \- Employee assistance programme (access to therapy, financial planning and discounts). ⚖️ \- Generous pension (includes both employee and employer contributions). 💻 \- Flexible working options, including a dog\-friendly office in Farringdon. 📚 \- Personal training and development budget via Learnerbly. 👟 \- Wellhub membership, giving you access to over 2,000 locations in the UK. 🚲 \- Cycle to work scheme. 🚆 \- Season ticket loan. % \- Discount on Numan products for your friends and family. 🤲 \- Paid volunteering days. 📅 \- An additional 2 weeks off once you reach your 5th anniversary with Numan. **Diversity at Numan** At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring. We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued. Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.

Account Manager

Anima

I quit medicine because I kept watching patients die needlessly, for avoidable reasons. In almost every case, the science and the clinicians were fine. It was the system around them that failed: the way information moved, the way decisions got routed, and the way fragmented teams and fragmented data turned solvable problems into tragedy. Our mission is human wellbeing, and we're focusing on the breakthrough technology of personalised medicine. Since the beginning, our proprietary insight has always been that the company to create a true active learning data engine with a loss function against human wellbeing would be the one to crack it, becoming one of the most impactful companies in the world as a result. We're now in 1,100\+ clinics, across 4 product lines, serve \>20% of the UK population, and have solved \>5\.7 million patient cases in the past 12 months alone, saving an estimated 8,600 lives. We are cash flow positive, growing fast, and have a tight crew of \~35 people. Multiple trillion\-dollar companies will be built in healthcare over the next two decades, and we intend to be one of them. We have a knights of the round table culture with a flat hierarchy, where we empower builders to have outsized impact on millions of lives, and where we collaboratively converge on the optimal action without dogma or ego. We're all here to serve a greater mission than ourselves. The closest analogy for our culture is probably Firefly (the TV series): a small crew on a ship at the frontier, each person exceptional in a specific way, deeply loyal to each other and the mission, resourceful under constraints, and having a genuinely good time doing something that matters. We're carefully curated, lean, and wholeheartedly in. If you want your skills to be at the highest possible stakes, you belong at Anima. Your work here will save lives. * Shun Please note this role is only open to those based in the UK. Applicants from Europe will be considered if they are able to travel to the UK regularly for customer visits. **We’re Looking For Someone Who** * Has 3\+ years revenue closing experience in B2B SaaS, with a track record of consistently hitting quota. * Has experience running a full sales cycle within an existing customer base, from discovery and commercial framing through negotiation to close. You have strong commercial acumen and can build compelling business cases that tie product value to practice\-level outcomes. * Is a hunter who thrives on revenue targets, is disciplined in pipeline management, and relentless in pursuing expansion across a large book of accounts. * Is in the UK / European timezone and can do site visits to UK customers. **What To Expect In The Role** * You’ll work in one of the most important parts of the business with a mission\-driven team. We’re a tight knit unit working relentlessly to drive growth. * You’ll deliver real, tangible value that grows Anima’s impact. Your north star metric is expansion ARR closed. Everything you do ladders up to growing revenue from the existing customer base. * You’ll own expansion revenue across a defined book of GP practices — identifying, qualifying and closing upsell and cross\-sell across all Anima product lines. * You'll run the full sales cycle within your accounts, from identifying pain points and building champion relationships through to commercial framing, negotiation and close. * You’ll learn at an exponential rate. You’ll manage complex deal cycles involving multiple stakeholders and competitive displacement of incumbents.

Senior Site Reliability Engineer - UK

Heidi

**Who is Heidi?** Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge? **The Role** This role sits in the core Platform/SRE team that owns production. You’ll work directly on incident response, on\-call, system reliability, and day\-to\-day operations for Heidi’s platform. We’re open to candidates who are strong mid\-level SREs ready to take on more ownership, as well as senior SREs who enjoy being hands\-on in operations. The role is intentionally ops\-heavy and focused on keeping real systems healthy in production. **What You’ll Do** * Participate in on\-call and incident response: Respond to production incidents, contribute to service restoration, and support clear communication during incidents. Over time, take increasing responsibility for leading incidents end\-to\-end. * Improve operational reliability: Identify recurring issues and reliability risks, and drive fixes through better alerting, automation, system changes, or process improvements. * Own parts of the production environment: Operate and improve Kubernetes clusters, cloud infrastructure, and core platform services, with growing ownership as familiarity increases. * Strengthen observability: Improve dashboards, alerts, logs, and traces so issues are detected earlier and diagnosed faster, with a strong focus on actionable signals. * Reduce operational toil: Automate repetitive tasks, simplify runbooks, and improve tooling to make on\-call and day\-to\-day operations easier and safer. * Support safe change: Improve deployments, rollback mechanisms, and operational readiness to reduce the risk of incidents caused by change. * Contribute to operational practices: Write and maintain runbooks, participate in blameless post\-mortems, and help improve incident response processes over time. * Collaborate closely with engineers: Work with product and feature teams to improve production readiness, service ownership, and reliability expectations. **What We’re Looking For** * 3–6\+ years in SRE, DevOps, Platform, or operations\-heavy engineering roles. * Experience supporting production systems and participating in on\-call rotations. * Comfortable debugging live systems under pressure. * Experience operating cloud infrastructure (AWS preferred). * Working knowledge of Kubernetes and containerised workloads. * Infrastructure as Code experience (Terraform or similar). * Familiarity with monitoring and alerting tools (Datadog, Prometheus, etc). * Scripting or automation experience (Python, Bash, or similar). **Nice To Have** * Experience leading incidents or mentoring others during on\-call. * Experience in regulated or security\-sensitive environments. * Familiarity with databases, queues, and caches in production. * Interest in reliability practices such as SLOs, error budgets, and capacity planning. **How We Work** * We own production: The Platform/SRE team is responsible for reliability and incident response. * Incidents are blameless: We focus on learning and improving systems, not assigning fault. * Practical over perfect: We prioritise improvements that reduce real operational pain. * Calm under pressure: Clear thinking and communication matter during incidents. **What do we believe in?** Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership. * Live Forever \- Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. * Practice Ownership \- Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. * Small Cuts Heal Faster \- Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. * Make others better \- Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering. **Why you should Join Heidi 🚀** * Real product momentum. We're not trying to generate interest, we're channeling it. * Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. * Unmatched impact. Play a pivotal role at a critical growth moment \- working on a product that delivers tangible, real\-world value to clinicians and patients every day. * Work alongside world\-class talent. Join a team of operators and builders who've scaled unicorns. * Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend. * Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility. * Fertility support. £7,000 one\-off payment, eligibility applies. * Learning \& development. £700 per year for courses, books, memberships, conferences and more. * Home office budget. £500 one\-off to set up a workspace you actually want to work in. * Recharge days after major milestones and busy periods so you can reset and come back strong. * Work from anywhere for up to 4 weeks per year, wherever the world takes you. * Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements. * Flexibility that works. A hybrid environment, with 3 days in the office. **Heidi’s commitment to Diversity, Equity and Inclusion** Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.

Customer Care Advisor - German Speaking

HeliosX Group

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is another significant year for HeliosX. Our ambition is to surpass £1\.1bn in revenue, continue expanding thoughtfully into new international markets and broaden our condition and treatment portfolio. As we scale, we're focused on building the technology, operational excellence and clinical capabilities that will support sustainable long\-term growth. Joining HeliosX now means helping shape the systems, teams and products that will define the next chapter of digital healthcare. You'll be solving complex problems at pace, working alongside exceptional people and building products that genuinely improve lives at scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** HeliosX is hiring a German Speaking Customer Care Advisor. This is an exciting opportunity to provide operational support while we continue to scale in the German market, joining a team of 9 German Speaking Customer Support function. The Customer Care Advisor is responsible for communicating with our patients either over the phone, live chats/messaging on email and over social media. You work alongside the Responsible Pharmacists/ Clinicians to ensure exceptional clinical care and customer care is consistently delivered and patient safety is never compromised. The Customer Care Advisor will consistently deliver prompt service, have problem\-resolution skills and excellent attention to detail. **What You’ll Be Doing** * Ability to have a performance efficiency on the agreed number of tickets, phones calls and live chats/messaging with high attention to detail * Obtain agreed level of customer satisfaction (CSAT) on interactions over email, phones and live chats/messaging * Have a high level of adherence with the schedules and rota according to agreed targets * Assist Customers via emails, phones, live chats/messaging and social media platforms * Collaborative work with other departments such as clinical, socials and pharmacy dispensing teams * Collecting customer feedback to share with senior agents and team leads * Ensure patient requests are handled in a timely manner * Support with new hire training when needed * Ability to solve problems and communicate with other team members and management in order to find the root cause of customer issues * Ability to work off templates when needed and make suggestions/decisions in line with senior agents and the team lead **What You'll Bring To The Role** * German speaker with high proficiency in English * Minimum of 2\-years experience in an online customer service environment * Experience handling multi\-channel contact support (Email, Chat, Phone) * Experience using cloud\-based platforms Eg. Zendesk * Computer literacy * Pharmacy/skincare knowledge or experience is desirable **Life at HeliosX** At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission \- but we need more talented folks to join us if we want to achieve our global ambitions! **Benefits** Aside from working with our all\-star team, here are some of the other benefits you may be eligible for coming on board: * Generous equity allocations with significant upside potential * Annual leave allowance alongside public holidays * Private health insurance, along with pre\-existing condition, dental, and eye care cover * Pension scheme * Enhanced parental leave * Cycle\-to\-work scheme * Electric car scheme * Free Dermatica and MedExpress products every month, as well as family discounts * Annual home working and L\&D allowance * Free Headspace subscription, employee assistance programme, and discounted gym memberships

Accounts Payable Coordinator

HeliosX Group

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is another significant year for HeliosX. Our ambition is to surpass £1\.1bn in revenue, continue expanding thoughtfully into new international markets and broaden our condition and treatment portfolio. As we scale, we're focused on building the technology, operational excellence and clinical capabilities that will support sustainable long\-term growth. Joining HeliosX now means helping shape the systems, teams and products that will define the next chapter of digital healthcare. You'll be solving complex problems at pace, working alongside exceptional people and building products that genuinely improve lives at scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** The Accounts Payable Coordinator is responsible for the transactional processing of the Group’s AP processes as well as assisting with cash management functions. This entry level position includes processing invoices, ensuring timely payments, dealing with employee expenses, reviewing and classifying bank transactions, maintaining accurate financial records, and collaborating with various departments to resolve discrepancies. HeliosX is scaling and we need talented Finance experts to be a part of it! **What You’ll Be Doing** * Manage bank accounts across group including posting and reconciling, ensuring all transactions are recorded and categorised accurately * Ensure payments are made in accordance with company policies and vendor terms * Manage and maintain purchase ledger and dealing with supplier queries * Processing invoices in a timely manner also reaching out to suppliers and internal stakeholders to resolve any invoicing issues * Company credit card/employee expenses posting and reconciliations * Build supplier relationships and ensure statement recs are performed on a regular basis * Maintain meticulous filing systems * Creating efficiencies \& process improvements within the accounting department **What You'll Bring To The Role** * Self motivated to work independently and as part of a team. * Bachelor’s degree in Accounting, Finance or equivalent * Experience in a similar role preferable * Experienced user of Excel / GoogleSheet capable of vlookup’s, pivot tables, sumifs, etc. Also the ability to present data in a practical and neat manner to various stakeholders. * Strong analytical and problem\-solving abilities * Strong communication and organisational skills **Why work with us?** At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission \- but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all\-star team, here are the other benefits of coming on board: * 25 days holiday plus UK Bank Holidays (excluding two per year) * Private health insurance, along with extra dental and eye care cover * Pension scheme * Enhanced parental leave * Cycle\-to\-work Scheme * Electric Car Scheme * Free Dermatica and MedExpress products every month, as well as family discounts * Home office allowance * Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside audible subscription)

People Business Partner (12 month FTC)

HeliosX Group

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How We Started** Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. **Where We Are Now** We’ve earned the trust of millions of people worldwide through category\-leading products and well\-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in\-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1\.7 million patients globally and reached £781m in revenue, representing \+337% year\-on\-year growth and cementing our position as the clear market leader in the UK. That growth translates into real\-world outcomes: our weight\-loss treatments helped patients lose 8\.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life\-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest\-growing tech companies, further validation of both our momentum and our ambition. **Where We’re Going** 2026 is another significant year for HeliosX. Our ambition is to surpass £1\.1bn in revenue, continue expanding thoughtfully into new international markets and broaden our condition and treatment portfolio. As we scale, we're focused on building the technology, operational excellence and clinical capabilities that will support sustainable long\-term growth. Joining HeliosX now means helping shape the systems, teams and products that will define the next chapter of digital healthcare. You'll be solving complex problems at pace, working alongside exceptional people and building products that genuinely improve lives at scale. **There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!** **The Opportunity** The People Business Partner will work closely with commercial leaders to drive high performance and engagement within brand and growth teams. By understanding the unique needs of fast\-paced, creative environments, they will shape and deliver people strategies that build managerial capability, strengthen culture, and enable teams to thrive. This role is pivotal in supporting leaders to develop their teams, foster motivation and wellbeing, and deliver sustainable growth outcomes across HeliosX’s commercial operations. **What You'll Do** * Partner with leaders in brand, marketing, and growth teams to shape and deliver people strategies that enhance performance and capability. * Coach managers to set clear expectations, give effective feedback, and differentiate performance confidently. * Embed performance frameworks that balance pace, creativity, and wellbeing to build high\-performing teams. * Use people insight and data to identify risks and opportunities, supporting engagement, retention, and sustainable culture. * Lead initiatives that strengthen team motivation, wellbeing, and collaboration. * Advise on workforce planning and capability development to enable scaling and growth. * Support leaders through change with clarity, consistency, and care for their teams. * Provide practical HR advice, balancing commercial priorities with people\-focused outcomes. **What You’ll Bring To HeliosX** * Proven HRBP experience in commercial, creative, or high\-growth environments. * Track record of coaching managers to improve performance, accountability, and team effectiveness. * Strong influencing skills with senior stakeholders in fast\-moving, high\-pressure settings. * Ability to balance performance expectations with wellbeing and sustainable culture. * Emotionally intelligent, adaptable, and credible with high\-performing teams. * Comfortable using people data to inform decisions and shape proactive strategies. * Energised by supporting leaders to build high\-performing, engaged teams. **Life at HeliosX** At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission \- but we need more talented folks to join us if we want to achieve our global ambitions!