Healthcare & life sciences jobs

Patient Ambassador Coordinator

Cleveland Clinic London

***Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.*** ***We believe that every life deserves world class healthcare.*** **Job Summary** **Salary:** Competitive, Depending on Experience **Hours:** Rotating shift pattern Monday to Friday, between the hours of 8am and 8pm. Saturday shifts will be required on a 1\-in\-8 basis, 8am to 4pm. 37\.5 hours per week. **Location:** Between 33 Grosvenor Place, London, SW1X 7HY and 24 Portland Place, London, W1B 1LU (fully on\-site) **Contract:** Full\-time, permanent **What are we looking for?** The Global Patient Services (GPS) Department within Cleveland Clinic London will provide bespoke comprehensive support that caters to specific cultural and unique needs of both international and high net worth patients seeking care at Cleveland Clinic London. You will coordinate patient services and responds to a wide variety of requests for international patients including relationship management/communication/health system navigation/conflict resolution/ intensive problem solving and risk mitigation while assisting international patients and physicians, professional and administrative staff members and facilitating the coordination of care involving a broad spectrum of professional discipline, socioeconomic and cultural perspectives. **What makes us different?** Cleveland Clinic London offers a brand\-new high\-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development. **What will your duties include?** * Manage and facilitate GPS patients within the time frame requested including registration, travel arrangements, and facilitating patient payments. * Support office operations by carrying out administrative tasks, including using the telephone, answering the phone, taking requests, calling patients to confirm appointments, document encounters, data entry, verifying and scheduling future appointments, filing and photocopying. * Act as a liaison between Cleveland Clinic London and outside providers, specifically government entities such as foreign government embassies in Central London. * Provide and secure necessary documentation to support international needs on a daily basis including collecting insurance information and medical documents to support international patients’ requests to travel to Cleveland Clinic London. * Correspond with all parties involved and communicates relevant information with GPS management. * Act as a liaison with Pre\-Registration team and other ancillary departments on the patient's behalf * Ensure that patients and referring physicians are provided with timely reports. * Maintain complete and up\-to\-date documentation and files at all times, including product and service quotes. * Explain hospital resources, office protocols, and limitations to clinicians and patients; make appropriate referrals; serve as a cultural and linguistic resource to both patients and providers to contribute to successful outcomes. * Performs duties in a spirit of teamwork and cooperation. * Other duties as assigned by Head of Global Patients Services. **What we need from you?** * Previous work experience in a healthcare setting (essential) * Demonstrable experience of working in a customer service environment (essential) * Demonstrable experience of providing administrative support (essential) * Significant experience in healthcare with knowledge of medical terminology and vocabulary obtained through study or work experience (desirable) * Experience of providing customer service in a VIP/luxury setting (desirable) * Able to speak or communicate in a second language (desirable) **What can we offer you?** As a private hospital with no shareholders, we reinvest profits back into our organisation. This means we can offer tailored support and development for caregivers, alongside benefits such as: * 25 days annual leave (plus bank holidays) * Auto\-Enrolment of 5% pension \- Cleveland Clinic contributes 10% through Salary Exchange * Life Assurance, Private Medical \& Dental Insurance and Eye Care contributions * Discounted gym facilities * 24/7 Holistic Employee Assistance Programme * Workplace Nursery Scheme * Season Ticket Loan * Cycle to Work Scheme **Who we are?** Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare. With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do. If you would like to know more, please email recruitment@ccf.org. ‎ Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected \- please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback. **Disclosure and Barring Service (DBS) Check** This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions. **“Let’s deliver World Class care together!”** *As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.*

Pharmacometrics Support Programmer

ICON Strategic Solutions

ICON plc is a world\-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. **About The Role** We are seeking an experienced Pharmacometrics Support Programmer to join a global FSP team. This is an opportunity for a highly analytical programmer with strong R programming expertise and experience in PK/PD data preparation to contribute to critical drug development programmes. In this role, you will be responsible for the creation, quality control, and standardisation of NONMEM PK/PD datasets, supporting pharmacometric modelling activities across a diverse clinical portfolio. Working closely with Data Management, Statistical Programming, Statistics, Bioanalytical teams, and external partners, you will play a key role in ensuring high\-quality pharmacometric data is delivered on time and to the highest regulatory standards. Key Responsibilities * Develop and quality control NONMEM PK/PD datasets using SDTM and ADaM data sources. * Support pharmacometric modelling activities by delivering accurate, complete, and submission\-ready datasets. * Perform quality review of internally and externally produced NONMEM datasets. * Collaborate with Data Management, Statistical Programming, Statistics, Clinical Pharmacology, and Bioanalytical teams to resolve data issues and ensure project timelines are met. * Contribute to the preparation of regulatory submission projects in accordance with internal pharmacometrics guidelines. * Conduct quality control testing of customised R packages used to standardise pharmacometric workflows. * Develop and maintain testing frameworks and validation processes for departmental R tools and packages. * Identify data discrepancies, process improvements, and opportunities for greater automation and efficiency. * Actively contribute to the development and implementation of new pharmacometric standardisation initiatives. * Ensure all deliverables comply with applicable SOPs, working instructions, regulatory requirements, and ICH\-GCP guidelines. * Maintain inspection readiness through ongoing training and adherence to quality standards. What We're Looking For * Bachelor's degree in a Life Science, Health Science, Statistics, Computer Science, IT, or related discipline. * Minimum of 6 years' experience within the pharmaceutical, biotechnology, or CRO industry. * Strong programming expertise in R. * Experience developing and quality controlling NONMEM PK/PD datasets. * Working knowledge of PK/PD principles and pharmacometric workflows. * Strong understanding of SDTM, ADaM, and CDISC standards, including controlled terminology. * Experience supporting NONMEM file creation, quality control, submissions, and standardisation activities. * Strong attention to detail and commitment to data quality. * Excellent written and verbal communication skills in English. **Desired Skills** * Experience reviewing and managing outsourced programming deliverables. * Experience validating or quality controlling customised R packages. * Demonstrated ability to identify process improvements and drive standardisation initiatives. * Ability to work effectively across global, cross\-functional teams. Why Join Us? * Opportunity to work within a globally recognised Clinical Pharmacology \& Pharmacometrics function. * Contribute directly to innovative drug development programmes. * Work in a highly collaborative and scientifically driven environment. * Be part of ongoing innovation and standardisation initiatives within pharmacometrics and clinical data science. * Use your expertise to influence best practices and improve the efficiency and quality of pharmacometric deliverables. If you are passionate about leveraging R programming, pharmacometrics, and data quality excellence to support drug development, we'd love to hear from you. **What ICON Can Offer You** Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well\-being and work life balance opportunities for you and your family. **Our Benefits Examples Include** * Various annual leave entitlements * A range of health insurance offerings to suit you and your family’s needs. * Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. * Global Employee Assistance Programme, LifeWorks, offering 24\-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well\-being. * Life assurance * Flexible country\-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion \& belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Adult Care Vocational Trainer

Connect2Care

**Company Description** Connect2Care is the UK’s leading specialist training and apprenticeship provider for the adult care, healthcare, early years, and funeral service sectors. Our national team of trainers are industry experts dedicated to delivering vocational programs that foster the development of outstanding employees. We aim to create safe, caring, effective, and well\-led environments. **Role Description** This is a full\-time hybrid role for a Vocational Trainer within the Adult Care sector. Based in Hertfordshire / Buckinghamshire, the position allows for some work from home. The Vocational Trainer will be responsible for delivering vocational education, mentoring learners, and conducting training sessions. Additional responsibilities include teaching, assessing learner progress, and ensuring high standards of education and training are maintained. **Qualifications** * Skills in Vocational Education and Training * Experience in Mentoring and Teaching * Strong educational background and subject matter expertise * Excellent communication and interpersonal skills * Ability to work independently and in a hybrid environment * Relevant qualifications in Education or related fields are preferred

Senior Software Engineer – Control Systems

SussexDigital

Elekta Crawley Elekta is recruiting for the role of Senior Software Engineer – Control Systems. Join a team developing software for radiotherapy treatment systems used in cancer care. The role covers the full software development lifecycle, with work on design, testing, deployment and continuous improvement in an Agile team. Role details * Location: Crawley * Job type: Full time What you’ll do * Design, develop and maintain software applications used within radiotherapy treatment systems. * Deliver full stack development using C\#, .NET, WPF and C\+\+, across user interfaces, backend services and system integrations. * Improve software quality through automated testing, code reviews and continuous integration practices. * Support the migration of applications to containerised and microservices\-based environments. * Contribute to Agile planning, sprint activities and continuous improvement initiatives. * Support safety\-critical software development activities and help meet quality and regulatory requirements. * Share knowledge, support colleagues and contribute to a positive engineering culture. What they’re looking for * Have a degree in Engineering, Computer Science or equivalent practical experience. * Understand software engineering principles, object\-oriented design and the software development lifecycle. * Have experience with unit testing, automation and CI/CD practices. * Work collaboratively within Agile development teams. * Bring strong problem\-solving skills and a structured approach to delivering high\-quality software. * Communicate well and work effectively with a range of stakeholders. Additional role information * The role sits within a collaborative Agile team. * The work supports advanced radiotherapy systems used in cancer treatment around the world. * The application should be submitted in English via the Apply button. * Questions should be sent to jessica.banfield@elekta.com, and applications are not accepted by email.

MARITIME SIGNATURES MODELLING SPECIALISTS – WE NEED YOU!

Frazer-Nash Consultancy

**Title** MARITIME SIGNATURES MODELLING SPECIALISTS – WE NEED YOU! **Role:** **MARITIME SIGNATURES MODELLING SPECIALISTS – WE NEED YOU!** **Salary range:** **up to 100k per annum depending on experience** **Location: Bristol, Leatherhead, Burton or Glasgow** **Working Pattern:** We operate a flexible hybrid working pattern at Frazer\-Nash, with time split between the office, client sites and working from home. Are you prepared to play a crucial role in the UK’s underwater defence strategy? With major new\-build ship and submarine programmes, and a range of cutting\-edge R\&D technology development initiatives — we’re expanding our Maritime Signatures team, and **we want skilled experts like you** . **About The Role** As a Maritime Signatures modelling specialist, you’ll contribute to a diverse portfolio of exciting and technically challenging projects. You’ll deliver high‑value technical insight and strategic guidance to clients across the defence sector. Working alongside multi‑disciplinary teams — and in close partnership with other stakeholders — you’ll help shape projects that play a direct and vital role in supporting the UK’s defence. **We’re Looking for Experts with Experience in any of the following areas:** * Acoustic and Non\-Acoustic Signatures * Sonar Modelling and Data Processing * Ocean Physics and Oceanographic Data Analysis * Knowledge and Understanding of the Underwater Battlespace * Signature Aspects of Maritime Platform Engineering for Crewed and Uncrewed Assets If you have a comprehensive understanding of the relevant physics, engineering concepts and an inquisitive mind for solving complicated problems, we’d like to hear from you. **Responsibilities** * Deliver high\-quality engineering analysis, modelling, design support, and operational advice. * Engage with clients across industry and government * Deploy excellent communication and report writing skills to make an impact * Contribute to bids, proposals, and strategic consultancy work * Work as part of diverse, technically capable project teams * Support development of junior engineers and promote best practice * Help shape technical solutions that improve safety, reliability, and performance **Requirements** You’ll bring some of the following (depending on discipline): * Degree in Engineering, Physics, or a related STEM field. * Experience in maritime signatures for the defence industry * Knowledge of modelling and simulation for maritime signatures, including strong first principles understanding of the underlying physics * Highly developed problem\-solving abilities coupled with effective communication skills * Ability to manage tasks and collaborate across teams * Excellent communication and report writing skills * Commitment to safety, quality, and continuous improvement * Eligibility for UK security clearance (SC or DV) * Progressing toward Chartership or already chartered (desirable) Due to the nature of the work that Frazer‑Nash Consultancy undertakes, candidates will be required to undergo pre‑employment screening and must be able to satisfy clearance criteria for UK National Security Vetting. **Benefits** **We provide our people with an excellent benefit and offering package that comprises:** * Competitive salary with yearly reviews * 25 days holiday \+ the opportunity to buy 5 days. * A company that has its heart in the right place and a welcoming work culture. * Happy to talk flexible working * Enhanced parental benefits * Company pension scheme * Targeted professional development * Life assurance * Private healthcare membership * Bonus scheme linked into company performance * Paid membership fees to a professional institution * Support in attaining professional membership * Cycle to work scheme * Season rail ticket loan * And further optional benefits you can tailor to your personal requirements

Regional Environmental and Sustainability Manager

SES Engineering Services

Regional Environmental and Sustainability Manager. SES Engineering Services are recruiting for a Regional Environmental and Sustainability Manager to join our regional business, playing a key role in shaping and advancing sustainability across our local operations and supporting our strategic centre functions. This is a unique opportunity to influence and accelerate SES's transition towards net zero, strengthen our environmental sustainability performance, and drive innovation across some of the UK's most technically complex MEP projects. If you are passionate about environmental sustainability in the built environment and want to make a measurable impact while developing your career within a forward thinking, supportive team, join us and help to create tomorrow together. **About The Role** Our Regional Environmental and Sustainability Managers are critical to embedding environmental sustainability across SES. This combined role supports both regional operations and strategic centre initiatives, ensuring successful delivery of regional SES sustainability targets. You will provide subject matter expertise, coach and influence teams, drive performance improvement, and support the development and regional implementation of SES's Environmental Sustainability Implementation Plan (ESIP). As our Regional Environmental and Sustainability Manager, you will: * Lead and embed SES's environmental sustainability strategy (ESIP) into planning, delivery and operational decision making across the region. * Act as a subject matter expert in the centre sustainability team, helping drive sustainability accelerators, market aligned strategies, and continuous improvement. * Monitor and analyse project sustainability data, identifying local trends, risks, and regional opportunities to improve performance. * Support the regional bid team with credible, high quality sustainability responses aligned to customer ambitions and SES strategic goals. * Provide functional support to the SHEQ team by helping to identify environmental risks, contributing to compliance\-related activities, and promoting safebydesign principles across projects. * Drive engagement with regional project teams, customers, and supply chain partners to promote sustainability best practice and innovation. * Facilitate regional training, upskilling and mentoring to build local sustainability capability and knowledge within teams, including leading a regional network of sustainability champions. * Report on regional sustainability performance and escalate key issues to support organisational learning and corrective action. * Locally manage or propose budgets that support the effective delivery of sustainability objectives. **What We Offer** * Competitive salary \& profit share scheme * Flexible working * Car Allowance / Company Car (subject to role/grade) * Travel covered to any of our sites (subject to HMRC advisory rates) * Extensive corporate benefits including Private Medical, Pension with 6% employer contribution, Health and Wellness programme, 26 days holiday \+ bank holidays, and much more… * Excellent learning and development opportunities to support your professional growth * Industryleading family friendly policies including 26 weeks fully paid maternity leave and 12 weeks fully paid paternity leave To find out more about **life at SES Engineering Services** , please visit: **About You** You will bring: * Professional experience and strong understanding of environmental sustainability in the built environment, ideally within MEP. * Knowledge of environmental legislation, carbon strategies, circularity, resource efficiency and nature positive approaches. * Ability to analyse and interpret environmental data to inform decisions. * Strong communication and influencing skills, able to engage stakeholders at all levels. * Experience delivering training, facilitating workshops and driving behavioural change. * A degree or equivalent experience in sustainability, environmental science, engineering or a related field (IEMA membership desirable). You will role model SES behaviours by caring about people and planet, being fair and inclusive, and always looking for a better way. **Additional Information** SES is committed to the fair treatment of people with criminal records and ensures no candidate is treated less favourably due to an offending background. Some roles require preemployment checks including a Basic DBS. As a responsible and inclusive employer, SES is proud to be a Disability Confident employer and an Investors in People Gold accredited organisation. If you would like to discuss the role confidentially, please contact our In\-house Recruitment Team at

Detector Data Engineer

The Open University

**Detector Data Engineer** **Advert Reference Number:** 1899 **Job Location:** Milton Keynes, Remote/Hybrid **Department:** School of Physical Sciences **Salary:** £38,784 to £46,049 **Closing Date:** 16 September 2026 **Weekly Working Hours:** 37 **Contract Type:** Fixed Term Contract **Fixed Term Contract: End Date:** 30 September 2028 **Change your career, change lives** The Open University is the UK's largest university, a world leader in flexible part\-time education, combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this **short video** (you will be taken to YouTube by clicking this link). **About the Role** The Centre for Electronic Imaging (CEI) is a research centre based within the School of Physical Sciences at the Open University. The CEI is a collaboration between the Open University and Teledyne e2v, a world\-leading manufacturer of scientific and industrial image sensors. The Centre is dedicated to conducting research into advanced imaging technologies for science applications and conducts its research in collaboration with many universities, agencies and companies including the UK Space Agency, European Space Agency (ESA), NASA and Teledyne e2v. The CEI is seeking to appoint an enthusiastic and talented Detector Data Engineer to work on the design and development of data readout and data handling methodologies for next\-generation CMOS image sensors, including the CIS300 detector family. CIS300 detectors are capable of a very high data rate and data volume, and offer significant flexibility in how image data can be read out, for example through high dynamic range (HDR) readout, read\-up\-the\-ramp sampling, and other non\-destructive readout modes. The successful candidate will be responsible for designing and developing the readout and output methodology for these detectors, interfacing detector operating modes with downstream on\-board data processing systems, and ensuring that the resulting data products are well structured, efficient and scientifically usable. The role will also involve supporting a number of ESA space missions, including NewAthena and SMILE, generating pipelines to compare simulation data with detector data. These pipelines will be used to assess the instrument background and dose effects on detector performance. The post holder will work closely with detector scientists, electronics engineers and FPGA/software developers within the CEI to translate detector\-level requirements into robust data acquisition, processing and archiving pipelines. It is therefore important that the candidate has excellent collaborative skills and can work with both engineers and scientists in a flexible and agile manner. The role holder will also attend regular project meetings and conferences, deliver progress reports and interface with team members and external scientists and engineers from partner institutions, ESA and the UK Space Agency. Experience with FPGA\-based data acquisition systems, on\-board data compression or processing, and/or Machine Learning approaches to data reduction would be advantageous to support current and future work within the group. **Key Responsibilities** * Design and develop the data readout and output methodology for CIS300 detectors, including HDR, read\-up\-the\-ramp and other advanced readout modes. * Interface detector operating modes with on\-board data processing systems, defining data formats, rates and handling strategies. * Develop and maintain software and/or firmware tools for detector data acquisition, processing, and analysis. * Support the management, curation and processing of detector calibration data from space missions such as SMILE. * Work closely with the CEI Project Teams to ensure the progress of work adheres to any programmatic timescales and report problems and non\-compliances to the Project Team. * Attend regular Project meetings, workshops and conferences. Report progress verbally and in written form. * Support external collaborators (e.g. mission and instrument teams, ESA) as directed by the Project Lead. * Promote knowledge and technology exchange with Teledyne e2v and other project collaborators and contribute to the wider research activities of the CEI, where required. **About You** **Essential:** * BSc (2:1 or above) in Physics, Electronic Engineering, Space Engineering, Computer Engineering, Instrumentation Engineering, or a closely related discipline or relevant equivalent experience. * Good understanding of, and demonstrable experience in, detector data readout, data acquisition or data handling systems, ideally for imaging sensors or similar scientific instrumentation. * Experience designing or working with data readout architectures such as HDR imaging, read\-up\-the\-ramp, or non\-destructive readout techniques. * Experience debugging detector or instrumentation issues using laboratory measurements, oscilloscopes, logic analysers, protocol analysers, telemetry or engineering data. * Experience with FPGA development (VHDL/Verilog or HLS) or close interfacing with FPGA\-based systems. * Demonstrable professional experience developing scientific or engineering software in Python and/or C/C\+\+, including data processing of large datasets generated by scientific instrumentation. * Experience using Git (or other version control systems) within collaborative software development projects involving peer review and controlled release processes. * Ability to write software from first principles without reliance on generative AI tools, demonstrated through previous employment, academic work or technical assessment. * Good problem\-solving and analytical skills, with a demonstrated logical and rigorous approach to work. * A strong commitment to excellence in inclusive learning and teaching for a diverse student population. **Desirable:** * A PhD in Physics, Electronic Engineering, Space Engineering, Instrumentation Engineering, Computer Science, or a closely related discipline, involving the development, characterisation or operation of scientific instrumentation. * Experience with CMOS and/or CCD imaging sensors, and their associated readout electronics. * Experience managing, processing or curating scientific calibration data, ideally from space missions such as SMILE. * Knowledge of on\-board data processing, compression or data reduction techniques for high data\-rate instruments. * Knowledge of, or some experience in, Astronomy/Space Science or applications of high performance imaging sensors. * Electronics experience in fields related to CCD and CMOS imagers, including analogue and digital practice, plus data acquisition. * Experience contributing to software or firmware releases through formal peer review, issue tracking and configuration control processes. * Ability to learn quickly and undertake bespoke research as required. **Support with your application** If you have any questions, or need support or adjustments relating to your application, the recruitment process, or the role, please contact us on 01908 541111 or email **careers@open.ac.uk** quoting the advert reference number. **What's in it for you?** At The Open University, we offer a range of benefits to recognise and reward great work, alongside policies and flexible working that contribute towards a great work life balance. Get all the details of what benefits we offer by visiting our **Staff Benefits page** (clicking this link will open a new window). **Flexible working** We are open to discussions about flexible working. Whether it’s a job share, part time, compressed hours or another working arrangement. Please reach out to us to discuss what works best for you. **Working location** It is anticipated that a hybrid working pattern can be adopted for this role, where you can work from home and the office. However, as this role is contractually aligned to our Milton Keynes office it is expected that the role holder will be required to work from our Milton Keynes campus at least 3 days per week, to support with laboratory\-based work. **Next steps in the Recruitment process** If shortlisted, we anticipate interviews taking place between 1st and 6th October. **Early closing date notification** While most roles will remain open until the advertised closing date, applications may be reviewed on an ongoing basis. In some cases, vacancies may close earlier if a sufficient number of suitable applications have been received and equality impacts have been appropriately considered. All roles will remain advertised for a minimum of one week before any early closure is implemented. If you have started an application or were in the process of applying when the advert closed, we encourage you to get in touch. We are committed to understanding individual circumstances and can offer further support where needed, including reasonable adjustments for applicants with protected characteristics. **How to apply** **To apply for this role, please submit the following document(s):** * CV * Supporting Statement (Your Supporting Statement should be no more than 1500 words and should outline how your current skills and experience meet the essential and desirable criteria listed above). You can view your progress and application communications when you are logged into our recruitment system. Please check your spam/junk folders if you do not receive associated email updates. The Open University is committed to equality, diversity and inclusion which is reflected in our missio

Healthcare Integration Support Analyst (HL7 / Integration Engines)

UST

**Location:** UK\-based, 100% Remote **Contract:** Inside IR35 **Duration:** 9\+ Months **Start:** October 2026 We are looking for experienced **Healthcare Integration Support Analysts** to join a large\-scale healthcare technology programme supporting interoperability and integration across clinical systems. This is an excellent opportunity for healthcare IT professionals with hands\-on experience in **HL7 integrations, healthcare applications, and interface support** , who enjoy troubleshooting complex issues and working directly with customers and technical stakeholders. **Key Responsibilities** * Support, troubleshoot, and resolve healthcare integration and application issues. * Analyse HL7 messages, interface workflows, logs, and data to identify root causes and implement solutions. * Support and maintain healthcare integrations using integration engines such as Mirth Connect, Rhapsody, Corepoint, InterSystems, or similar. * Investigate and resolve issues using SQL, logs, and interface monitoring tools. * Work closely with customers, implementation teams, and technical stakeholders. * Support integration deployments, upgrades, and healthcare application implementations. * Ensure reliable interoperability between healthcare systems and clinical applications. **Required Skills \& Experience** * 3\+ years of experience in Healthcare IT, Integration Support, Application Support, or a similar role. * Strong knowledge of **HL7 v2 messaging** and healthcare interoperability. * Experience with **Mirth Connect** or other healthcare integration engines (Rhapsody, Corepoint, InterSystems, OpenLink, etc.). * Experience troubleshooting integration logic and scripts using **JavaScript** . * Strong SQL and database investigation skills. * Understanding of XSD/schema structures. * Experience supporting healthcare systems such as **EMR, EPR, HIS, PACS, RIS** , or other clinical applications. * Strong analytical, troubleshooting, and problem\-solving skills. * Excellent communication skills and experience working in customer\-facing environments. **Nice to Have** * FHIR and Healthcare APIs * DICOM * Python or other scripting languages * Cardiology workflows * Medical Imaging solutions * PACS/RIS environments

site manager

Watson

26 Aug Written By Drumbeat opportunities available in bolton, greater manchester and lancashire Reports to: **Contracts Manager** Accountable to: **Directors** **Main Objectives** Recognise and fulfil the legal duties and obligations of a Site Manager regarding building and life safety. Deliver the project in line with technical, quality, programme and budget requirements in an effective, safe and professional manner Maintain full compliance throughout the duration of the project applying company values, industry conduct and behaviours **Key Responsibilities** Comply with the responsibilities as laid down in the Company’s Health and Safety Policy, with ultimate responsibility for all Health and Safety matters on site.s Identify and manage risks and potential hazards associated with the project at all stages Organise, coordinate and control the building work and subcontractors to allow sufficient time to deliver a technically compliant and safe building, including the surrounding environment for the occupants Understand the requirements of building regulations and other relevant legislation to effectively plan, manage, monitor, record and supervise building work Ensure all works are carried out in total compliance with the current design drawings, specifications, material schedules and all relevant standards Understand contractual requirements of the development and ensure compliance of contractors proposals, employers requirements, main contracts and third party agreements Undertake quality inspections using WHDMS for the works you are responsible for managing, ensuring completed works are in complete accordance with the drawing, setting out information, material and product specifications and installation requirements Apply cost control methods to ensure the project is completed inline with budgets Demonstrate effective leadership skills, providing motivation, support and guidance to the site team, recognising and acknowledging excellent performance and managing sub standard performance when required Recognise the limit of your own competence and of those under your control **Skills Knowledge And Aptitude** * Effective communication skills with the ability to liaise with internal and external personnel * Resilient in the face of challenging situations and deadlines * Strong leadership skills * Able to influence and meet deadlines * Enthusiastic * Good eye for detail * Proactive attitude towards health \& safety * Good working knowledge of Building Regulations, robust details and LABC standards * Able to embrace training **Qualifications \& Training \- Essential** * Level 6 or equivalent in a construction based qualification * CSCS – Site Manager level * SMSTS * First Aid at Work * Basic Scaffold Inspection * Fire Warden * Asbestos Awareness **Qualifications \& Training \- Desirable** * Temporary Works Co\-ordinator * IPAF MEWPS for Managers * PASMA Management of Mobile Access Towers * Mental Health First Aid **Experience** * Previous site management experience * Competent in masonry build process * Up to date knowledge of health and safety obligations and building legislation **Working relationships** It is important to form strong working relationships with both internal and external people. The focus in this role is: Internal: Directly employed site staff, Contracts Manager, Procurement \& Commercial staff, HR, Design/Technical staff, Planners, Directors External: Sub\-Contractors, suppliers, LABC representatives, customers and members of the public think you’re the right fit? great. **Please Send Your C.v And Covering Letter To** hello@watson\-homes.co.uk Drumbeat http://www.drumbeaters.co.uk

Commercial Director Haematology, UK

Vertex Pharmaceuticals

**Job Description** **General Summary:** The Director, Commercial Strategy is accountable for developing and implementing the commercial strategy for the Haematology (Heme) therapeutic area at the country level. This person is accountable for understanding the market landscape and Vertex's position within the market, leading the country Commercial team and all business activities aligned with performance goals of the portfolio and tracking performance against those goals. **Key Duties And Responsibilities** * Developing and implementing the country Heme commercial strategy for the business in alignment with the strategic objectives. * Shaping and building the team by hiring and setting the country vision; leading the Heme commercial field team. * Understanding the value drivers of Vertex, lead the business and identifying profitable commercial opportunities to grow revenue and market share. * Developing and maintaining an excellent understanding of the key physicians, centres, patients association and government audience to ensure that their needs are being met and that their business is retained. * Maintaining an awareness of external factors (including competitors, government business initiatives, current and proposed legislation in relation to commercial activities) * Championing and leading product or service development, from innovation through to successful implementation across each business function, to enable it to become a core part of the business. * Reviewing and assessing the potential to develop strategic partnerships with key stakeholders (local payers, patient organizations, haematology centres, HCPs, etc.). * Representing the company externally e.g. at networking events, conferences, and exhibitions to enhance and strengthen the company’s profile and optimize all business development opportunities. * Liaising with relevant internal departments to ensure that customer needs are met and that customer requirements are fully communicated throughout the business. * Ensuring that all commercial activities meet or improve on budget, revenue, cost, volume, and efficiency targets (Key Performance Indicators (KPIs)) in line with business objectives. **Knowledge And Skills** * Strong leadership skills and significant experience in the biotech industry dealing with rare diseases/Heme space. * Solid understanding of the compliance framework with a high level of integrity. * Ability to work in a highly dynamic and fast\-growing organization with demonstrated capability to be at ease in a matrix structure with ability to influence. * Strong and successful background in sales and marketing or as a Business Unit lead. * Results driven, customer focused and passionate about achieving high levels of excellence. * Ability to oversee generation of insights and apply those insights to business problems/opportunities and make strategic recommendations. * Good communication skills (written and verbal) at all levels and ability to influence at a senior level, both internally and externally. * Ability to build strong external relationships to enhance and strengthen represent the company’s profile. * Demonstrated ability to develop strategy, make strategic recommendations, and monitor performance. * Strong learning agility \& expert negotiating and influencing skills. * Ability to work collaboratively with others to provide a high\-quality service. * Numerate with strong analytical and problem\-solving ability. * Excellent project management skills. * Ability to prioritize, demonstrating first class organizational and time management skills. * Excellent attention to detail, with the ability to work accurately in a busy and demanding environment. * Committed to learning and development. * Good IT skills e.g., Microsoft Office (Word, Excel, PowerPoint, and Outlook). **Education And Experience** * Bachelors Degree in Life Sciences or related field * Typically requires significant working and leadership experience, or the equivalent combination of education and experience. **Flex Designation** Hybrid\-Eligible Or On\-Site Eligible **Flex Eligibility Status** In this Hybrid\-Eligible role, you can choose to be designated as: * Hybrid: work remotely up to two days per week; or select * On\-Site: work five days per week on\-site with ad hoc flexibility. Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time. **Company Information** Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non\-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E\-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

Senior Nonclinical Writer (Remote - UK)

MMS

Are you looking to join a company where your contributions truly matter, and where you'll be part of a supportive, innovative team? MMS is a award\-winning, data\-focused clinical research organization (CRO). We pride ourselves on being a Great Place to Work certified organization, recognized for our exceptional culture and industry best employee retention rate. We support the pharmaceutical, biotech, and medical device industries with our proven, scientific approach to complex trial data and regulatory submission challenges. With a global footprint across four continents, MMS not only maintains an industry\-leading customer satisfaction rating but also fosters a collaborative and inclusive work environment where employees can thrive. Join us at MMS and be part of a team that is shaping the future of clinical research. Discover more about our exciting opportunities and why MMS is a great place to advance your career. Visit www.mmsholdings.com or follow MMS on LinkedIn. ***This person will participate in the development, writing, and management of highly technical nonclinical documents. This is a full\-time, remote position for candidates based out of the UK.*** **Roles and Responsibilities:** * Strong experience with development and writing of nonclinical documents (eg, Module 2\.4 and 2\.6 eCTD submission documents, 1st Edition Investigator’s Brochure \[IB], Nonclinical Study Reports, Meeting Requests, Briefing Documents, RTQs) * Lead projects independently with minimal oversight, lead the writing (structure, content and messaging) of nonclinical submission documents for INDs/CTAs/NDAs/BLAs/MAAs, ensure the nonclinical package aligns with current regulatory guidelines and meets scientific integrity * Ability to author based on highly technical sources such as GLP and non\-GLP nonclinical study reports, in vivo and in vitro nonclinical data * Ability to develop a mapping plan for the placement of nonclinical studies within structure of Module 2\.4 and 2\.6 eCTD submission documents * Interpret and analyze applicable pharmacokinetics, pharmacology, and toxicology data (eg, Prism files, bioanalytical reports, clinical pathology reports, PK/TK evaluation reports) * Collaborate with cross\-functional teams such as project management, safety, efficacy, biostats, regulatory operations, and CMC * Demonstrated ability to lead others to complete complex projects * Ability to complete documents according to sponsor’s format, processes, and according to regulatory guidelines * Ability to effectively operate in an environment that requires negotiation, persuasion, collaboration, and analytical judgment * Organizational expert within the nonclinical subject area * Excellent written/oral communication and strong time and project management skills * Ability to attend regular team meetings, lead client meeting and CRMs * Ability to work in various client systems (eg, SharePoint, Veeva RIM, PleaseReview, EndNote), templates and toolbars * Strong understanding of regulatory guidances as it applies to nonclinical submission documents and drug development (eg, ICH, FDA and EMA regulations and guidelines, GLP, GCP, GMP and GDP) **Requirements:** * BS \+ in pharmacology, toxicology, biology or chemistry, or related field, with industry experience within regulatory writing, regulatory affairs, laboratory sciences, quality assurance/control * Knowledge of GLP, ICH guidelines, and applicable regulatory requirements * 5\+ years of pharmaceutical regulatory nonclinical writing experience * Strong writing and analytical skills * Proficiency with MS Office applications. * Hands\-on experience with clinical trial and pharmaceutical development preferred * Basic understanding of CROs and scientific \& nonclinical data/terminology, \& the drug development process

Head of Marketing

ADLIB Recruitment | B Corp™

* **Newly created Head of Marketing role with the opportunity to build and shape the marketing function.** * **Join the Senior Leadership Team with genuine influence over commercial strategy and growth.** * **Clear progression opportunity to develop into broader commercial leadership as the business grows.** We’re recruiting a Head of Marketing for an established B2B distribution business entering an exciting stage of growth. Historically sales\-led, the business has built strong customer relationships and grown successfully without an established in\-house marketing function. The next stage is about becoming more deliberate and structured in how it identifies opportunities, generates demand and converts them into profitable growth. The Head of Marketing will connect marketing directly to customers, sales, pipeline and commercial performance, while building the marketing capability the business needs for its next stage. **What you’ll be doing** You’ll take ownership of the marketing strategy, stepping back to understand where the biggest commercial opportunities exist and turning those insights into a focused, practical plan. You’ll identify priority markets, sectors and target customers, improve customer propositions and help communicate why customers should choose the business beyond product and price. Working closely with the Head of Sales, you’ll improve how the business generates, qualifies and converts opportunities. You’ll assess lead quality and conversion, improve feedback between sales and marketing and create a more effective approach to demand generation. You’ll also work closely with Supply Chain to identify opportunities emerging from supplier relationships and new product ranges. You’ll assess their potential, identify the right customers and markets and build targeted activity around the strongest opportunities. As Head of Marketing, you’ll manage internal and external marketing resource, including providing direction to a marketer and external digital partners. You’ll improve campaigns, customer propositions, website journeys, sales materials and reporting, bringing greater consistency and commercial focus to the function. Most importantly, you’ll create structure and focus without introducing unnecessary process. There are plenty of ideas and opportunities within the business; this role is about identifying which ones matter, bringing the right people together and making sure the best ideas are followed through. **What experience you’ll need to apply** * Strong B2B marketing experience within distribution, packaging, manufacturing, industrial products, wholesale, trade supply or a similar commercially focused environment. * Experienced in a similar Head of Marketing position. * Evidence of delivering measurable commercial outcomes through marketing. * Experience working closely with sales teams on pipeline, lead generation, propositions and conversion. * Ability to identify and prioritise attractive markets, sectors and customer opportunities. * Experience translating products, service and operational strengths into compelling customer propositions. * Strong strategic judgement combined with the ability and willingness to deliver hands\-on. * Experience managing internal marketing resource and external agencies or partners. * Confidence using customer, sales and market data to inform decisions. * Comfortable creating structure and direction where a marketing function is still developing. * Able to constructively challenge ideas, prioritise opportunities and bring stakeholders with you. * Comfortable operating within a growing SME where priorities can evolve and resources need to be used effectively. **What you’ll get in return for your experience** A salary of up to £70,000 \+ bonus, alongside 25 days’ holiday plus bank holidays and other benefits. This is an opportunity to build something rather than inherit a finished marketing function. As Head of Marketing, you’ll join the Senior Leadership Team, report directly to the Managing Director and have genuine influence over the commercial direction of the business. The role is based in Powys and the business values face\-to\-face collaboration. A long\-term commitment to at least one day per week in the office is required, with greater office presence welcomed. **What’s next?** If this sounds like your next role, please click apply with an up\-to\-date CV.

Sales Director - Brand Partnerships (UK, IT, FR, ES)

Better Collective

**Job Description** **About Better Collective** Better Collective is a global digital sports media group, connecting millions of passionate sports fans through a diverse portfolio of sports media brands, communities and digital products. As we evolve our commercial strategy, we are building a premium partnerships business centred around audience intelligence, video/talent\-led content, premium media products and strategic client relationships. We're looking for an experienced entrepreneurial Sales Director to build and scale our premium partnerships business across the UK, Italy, France and Spain. **About The Role** This is a strategic leadership role responsible for driving long\-term partnerships with some of the world's largest brands across sectors including Automotive, Financial Services, FMCG, Consumer Electronics, Retail, Travel, Telecommunications and Luxury. Working closely with the Director of Ad Sales UK \& Europe, Product, Editorial and Marketing teams, you'll develop integrated commercial solutions that combine premium content, talent, audience intelligence and multiple Better Collective brands into market\-leading partnerships. You'll have a genuine passion for sport and a deep understanding of modern sports fandom, recognising how audiences engage across live sport, digital media, creators, communities and premium content. This role is about building long\-term strategic relationships that deliver sustainable commercial growth. ****Key Responsibilities**** **Commercial Strategy** * Lead the development and execution of Better Collective's brand partnerships strategy across the UK, Italy, France and Spain * Build category\-specific go\-to\-market strategies across priority sectors * Develop scalable sponsorship products and commercial IP * Create integrated commercial propositions that move beyond traditional advertising * Identify new revenue opportunities across key industry verticals * Develop annual category growth plans **Business Development** **You Will Already Have Senior Relationships With** * Global advertisers * European brands * The Big Six global agency holding groups * Independent agencies * Sponsorship agencies * Sports marketing agencies You'll build and manage a pipeline of strategic six and seven\-figure partnership opportunities. **Category Ownership** **Lead Better Collective's Sales Strategy Across** * Automotive * Financial Services * FMCG * Consumer Electronics * Retail * Telecommunications * Travel * Lifestyle * Luxury Become the internal expert for these sectors. **Premium Partnerships** **Create Integrated Solutions Including** * Premium sponsorships * Branded entertainment * Talent\-led partnerships * Video\-first campaigns * Audience Intelligence * Creator collaborations * Cross\-market activations * First\-party data solutions **Cross\-functional Leadership** **Work Closely With** * Editorial * Product * Marketing * Data * Sales * Operations to develop commercially\-led products from inception. **Success Looks Like** **Within 12 Months You Will Have** * Established Better Collective as a trusted strategic partner for major European brands * Secured multiple premium long\-term partnerships across Europe * Increased average partnership values * Developed repeatable category playbooks * Increased recurring partnership revenue * Launched innovative premium commercial products **Job Requirements** **Experience** * 8\+ years in media sales, partnerships or sponsorship * Strong agency and direct client network * Proven experience selling integrated partnerships and premium sponsorships * Experience operating across multiple European markets * A genuine passion for sport and an understanding of modern sports audiences **Network** You'll Have An Established Network Across Major Global Advertisers, Official Sports Sponsors, Rights Holders And Leading Agency Groups, With Senior Relationships Spanning Brands Such As * Adidas * Nike * Just Eat * Mastercard * Visa * PepsiCo * Heineken * Qatar Airways * Emirates * Amazon * Samsung * Coca\-Cola * Red Bull * EA SPORTS * PlayStation * Apple * BMW * Mercedes\-Benz * American Express Experience working with brands that activate around premium sports properties (i.e UEFA Champions League, UEFA Europa League, Premier League) would be highly advantageous. **Skills** You are: * A genuine passion for sport and sports culture * A deep understanding of how brands engage modern sports fans * Strategic commercial thinking * A consultative approach to partnership selling * Exceptional executive relationship building skills * An entrepreneurial mindset with a passion for creating new commercial opportunities * Strong storytelling and presentation skills * Excellent negotiation and influencing ability * The ability to collaborate across editorial, product, marketing and commercial teams **Why Join?** This is an opportunity to help shape the next phase of Better Collective's commercial evolution. You'll have the freedom to create innovative partnership products, build long\-term relationships with some of the world's biggest brands and influence how Better Collective delivers value to advertisers across Europe. Working at the intersection of sport, content, talent and audience intelligence, you'll help build a premium partnerships business designed for the future of sports marketing.

Programme Manager - 12 Month FTC

SmartestEnergy UK

You will lead the successful delivery of strategic change programmes that drive operational effectiveness and support the organisation's long\-term objectives. Working across multiple projects and workstreams, the role is responsible for shaping, coordinating and governing complex programmes, ensuring outcomes and benefits are delivered within agreed time, cost and quality parameters. This role is ideally suited to an experienced programme professional with a strong track record of delivering medium to large\-scale business and technology change. You will provide leadership across the full programme lifecycle, building strong stakeholder relationships, managing governance and financial performance, and ensuring risks, dependencies and resources are effectively coordinated to achieve sustainable business outcomes. **What skills/experience do I need to be successful?** * Proven track record in successfully delivering medium\-to\-large IT Programmes and complex projects with multiple workstreams; * Experience working with IT vendors, building successful partnerships, and assuring IT change; * Experience of managing stakeholders across all levels within IT and the business; * Proven experience shaping Programmes (vision, roadmap, benefits and governance), assessing feasibility, and leading the planning and approval process through delivery; * Experience or knowledge of managing programmes linked to information security and infrastructure delivery. **What sets us apart?** * Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally\-minded team, with opportunities to explore new markets and make a difference on a global scale. * Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work\-life balance, recognizing that your well\-being matters. Find out more here. * Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation. **What does hybrid working mean to us?** Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required. **What happens next?** Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2\-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face\-to\-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you. Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now. *We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.* Check out all our current open positions Our privacy policy is here

Lead Data Scientist

Faculty

**Why Faculty?** We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human\-centric AI. You can read about our real\-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle \- and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch\-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. **About The Team** Bringing medicine to patients is complex, expensive and high\-risk. Faculty’s Life Science’s team is concentrated on building AI solutions which optimise the research and commercialisation of life\-changing therapies. We partner with major pharma firms, academic research centres and regulators to design and deliver solutions which address critical healthcare challenges, and help to democratise health for all. **About The Role** As a Lead Data Scientist, you'll take on a pivotal, entrepreneurial role, functioning as the technical expert who thrives on complexity and commercial impact. You will be responsible for setting the technical direction and ensuring the high\-quality, scalable delivery of our most challenging, high\-impact projects. This position combines deep expertise in machine learning with strategic oversight to define project roadmaps, manage technical risk, and architect reliable solutions. Your focus will be on driving innovation, mentoring cross\-functional teams, and actively shaping both our technical standards and long\-term customer relationships. **What You'll Be Doing** * Setting the technical direction for complex, business\-critical projects and expertly balancing trade\-offs between speed, innovation, and reliability. * Designing and implementing reliable, production\-grade technical solutions, ensuring comprehensive documentation of architectures and specifications. * Defining project problems, developing clear roadmaps, and overseeing end\-to\-end delivery across multi\-disciplinary workstreams. * Leading technical scoping and feasibility studies for high\-value sales opportunities and strategic customer engagements. * Managing relationships and communications with technical stakeholders, fostering trust and aligning technical solutions with shared long\-term commercial goals. * Driving the adoption of best practices, shared resources, and robust technical processes across the wider Data Science craft. * Mentoring and developing other data scientists and team members, actively contributing to the growth and technical excellence of the organisation. **Who We're Looking For** * You have proven project management expertise, capable of dividing complex, ill\-defined problems into actionable, clearly defined workstreams with timelines you can defend. * You possess strong customer leadership skills, able to act as a trusted technical advisor and drive long\-term strategic relationships with demanding clients. * You bring depth of expertise in at least one machine learning domain and strong technical breadth across the entire data science landscape. * You are a skilled technical leader, proficient in mentoring individuals, managing teams (including other managers), and rolling out impactful tools and workflows. * You are adept at managing ill\-defined, high\-risk tasks, consistently delivering innovative and practical outcomes under commercial pressure. * You excel at cross\-functional collaboration, effectively aligning technical strategy with Engineering, Commercial, and Infrastructure teams. * You have experience extending technical oversight to business unit\-level initiatives, using your vision to influence and contribute to organisational success. **The Interview Process** * Talent Team Screen (30 minutes) * Introduction to the team (30 minutes) * Take Home Technical Assessment * Technical Interview (90 minutes) * Commercial Interview (60 minutes) **Our Recruitment Ethos** We aim to grow the best team \- not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. **Some Of Our Standout Benefits** * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family\-Friendly Flexibility \& Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part\-time hours. A note on AI: we're happy for you to use it for research and interview prep, but please don't use it to generate answers during live interviews. We also use an AI note\-taker (Metaview) in interviews so interviewers can stay present (which you can opt out of just let us know,) and every application is reviewed by a human, never decided by AI.

Integration Engineer

Steadman Brown

Steadman Brown have partnered exclusively with a International Brand based near Coventry, who are looking for a Integration Engineer who will be responsible for designing, developing and supporting the integrations between the enterprise system, digital platforms and third\-party services. This role requires one day a month in the office based near Coventry. Key Responsibilities: * Designing and building enterprise integrations and APIs. * Developing and supporting MuleSoft integrations. * Designing scalable, secure and resilient API architectures. * Working closely with Solution Architects to define integration solutions. * Supporting API lifecycle management, deployments and operational support. * Troubleshooting integration issues and carrying out root cause analysis. * Maintaining integration standards, documentation and governance. You will have the following: * MuleSoft (preferred). * Enterprise API development (REST, SOAP). * Azure API Management / Azure Integration Services. * Enterprise integrations between CRM, ERP and cloud platforms. * API security and authentication (OAuth, JWT etc.). * CI/CD and integration deployments. * Monitoring and troubleshooting integrations.

Data Scientist

Osmii

**Data Scientist (Generative AI)** **London, United Kingdom (Flexible hybrid working)** **Permanent** ROLE SUMMARY We are seeking a highly capable and innovative **Data Scientist** with specialized experience in Generative AI to join our Data Science Team. In this role, you will lead the development and deployment of enterprise\-grade GenAI solutions, including LLM\-based applications, prompt engineering, fine\-tuning, embeddings, and retrieval\-augmented generation (RAG). The ideal candidate possesses a strong foundation in machine learning and NLP, paired with hands\-on experience using modern GenAI frameworks and cloud environments. KEY RESPONSIBILITIES * **Design \& Build:** Develop Generative AI solutions using Large Language Models (LLMs) across enterprise use cases such as customer service, document automation, summarization, and knowledge retrieval. * **Model Adaptation:** Fine\-tune and adapt foundation models using domain\-specific datasets. * **Pipeline Architecture:** Implement RAG pipelines, embedding models, and vector databases (e.g., FAISS, Pinecone, ChromaDB). * **Cross\-Functional Collaboration:** Partner with data engineers, MLOps, and product teams to build end\-to\-end AI applications and APIs. * **Prompt Engineering:** Develop custom prompts and prompt chains utilizing frameworks like LangChain, LlamaIndex, PromptFlow, or custom code. * **Optimization \& Governance:** Evaluate model performance, mitigate bias, and optimize accuracy, latency, and operational cost. * **Innovation:** Stay current with the latest advancements in LLMs, transformers, and GenAI system architecture. **Essential Qualifications** * **5\+ years** of professional experience in Data Science / ML, with **1\+ year** of hands\-on delivery in LLM / GenAI projects. * **Strong Python Skills:** Expertise with libraries such as Transformers, LangChain, scikit\-learn, PyTorch, or TensorFlow. * **LLM Expertise:** Direct experience working with foundation models such as OpenAI (GPT\-4\), Claude, Mistral, LLaMA, or similar architectures. * **Semantic Search \& Embeddings:** Deep understanding of vector search, embedding models (e.g., BERT, Sentence Transformers), and retrieval techniques. * **Deployment:** Demonstrated ability to build scalable AI workflows and deploy them via APIs or web frameworks (e.g., FastAPI, Streamlit, Flask). * **Cloud \& MLOps:** Familiarity with major cloud providers (AWS, GCP, Azure) and MLOps best practices. * **Communication:** Exceptional ability to translate complex technical solutions into strategic business impact. **Desirable Skills** * Hands\-on experience with prompt tuning, few\-shot learning, or LoRA\-based fine\-tuning. * Practical knowledge of data privacy, security, and governance considerations within GenAI systems. * Familiarity with enterprise architecture, SDLC, or building solutions within highly regulated domains (finance, healthcare, insurance). * Knowledge of Palantir tools is a strong bonus

Band 3 GPRU Coordinator

University Hospitals Birmingham NHS Foundation Trust

**Job Summary** Acute Medicine QEH are looking for an organised and detail\-focused GPRU Co\-ordinator to join the team. This is a Band 3 permanent post and will be based at QEH. The post holder will be required to work Monday to Friday, 10:00 to 18:00 (subject to service hours). The post holder will play a key role in supporting the GP Receiving Unit and wider Acute Medicine services by accurately inputting and validating confidential patient data across multiple Trust systems. Using a range of data sources and analytical tools, you will help produce timely reports on key performance indicators \- including length of stay, triage and clinical assessment times, and discharge targets \- to support clinical and operational decision\-making. Alongside data entry and analysis, the role covers a broad range of administrative duties for the Acute Medicine Directorate, including maintaining accurate patient records, supporting data quality improvement activities, liaising with clinical staff and managers on data trends, and providing ad\-hoc administrative support as required. The ideal candidate will have strong Microsoft Office skills (particularly Excel), a proven track record of accuracy and attention to detail, and the ability to manage multiple tasks and meet strict deadlines while working confidently under their own initiative. **Main Duties, Tasks \& Skills Required** Accurately input confidential patient data into relevant systems in a timely manner, validating data across multiple Trust systems and data sources within strict time constraints. Prepare daily and monthly reports for Acute Medicine services, including the GP Receiving Unit, covering KPIs such as 1\-hour length of stay, time to MSDEC transfer, time to AMU admission, time to discharge, 15\-minute triage and 30\-minute clinical assessment targets. Analyse complex information and data trends, producing reports and visualisations to support departmental and clinical decision\-making. Liaise with clinical staff \& managers to feed back data trends and support improved staff/team performance. Ensure data completeness, accuracy and compliance with data quality standards, identifying and correcting errors in data sets. Assist with data collection, extraction, analysis and validation to support data quality improvement activity, under the guidance of the Service Manager and Operational/Clinical Leads. Organise and maintain manual and electronic records, ensuring patient notes are correctly scanned and confidentiality is maintained at all times. Maintain auditable information resources relating to data quality and keep records of completed data collection \& audits. Support the development of action plans to address data quality findings in conjunction with staff Assist in the maintenance of electronic notes systems and attend meetings relevant to data quality Provide ad\-hoc administrative support **About Us** University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role. **Job Description** \*Please Note : For a detailed job description for this vacancy, please see attached Job Description\* Person specification **Qualifications** Essential * Good General Education (e.g. GCSE English and Maths A\-C GCSE LEVEL 9\-4 * Business Administration NVQ level 3 or equivalent experience in an administrative environment Desirable * Working knowledge of medical terminology **Experience** Essential * High level of competence in Microsoft Office programmes, including Excel. Word, PowerPoint, Access etc. * Excellent track record in accuracy. * Familiar with basic data manipulation including identification, accessing and downloading of data, design set up and development of data entry systems Desirable * Advanced Excel skills. * Some knowledge of medical terms to aid in understanding clinical processes and the recording of precise information. Additional Criteria **Essential** * Ability to work well under pressure and achieve deadlines. * Identifies problems and suggests solutions or improvements. * Able to extract, collate, analyse and validate basic data. * Ability to work under own initiative. * Self\-motivated. * Effective team worker. * Attention to detail. * Logical approach. * Professional attitude. * Enthusiastic. * Professional appearance and compliant with Trust Dress Code. * Builds positive relationships with health professionals. * Focuses on team objectives. * Positive, reliable and enthusiastic in order to achieve service needs. Desirable * Identifies how different information interrelates. * Flexible. * Demonstrates willingness to achieve and progress within the organisation. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. **For Help With Your Application, Contact** Anum Nazir anum.nazir@uhb.nhs.uk 01213718498 Pay scheme Agenda for Change Band Band 3 Salary £25760\.00 to £27476\.00 Yearly Contract Permanent Working pattern Full\-Time, Flexible Working Reference number 304\-1103684 Job locations Queen Elizabeth Hospital Mindelsohn Way Birmingham West Midlands B15 2TH Attachments **Job Description** Band 3 JD PS.pdf – 461KB Opens in a new window

Director, Data Engineering [RWD]

Parexel

As Director of Data Engineering \[RWD] , you'll be a strategic and hands\-on leader responsible for enabling Parexel's real\-world data movement within the Enterprise Data Lake and delivering standardized operational data products across clinical, safety, and corporate domains. You'll partner with our Data and Technology teams, Data and Analytics Center of Excellence, and business stakeholders to ensure trusted, high\-quality, well\-governed data with consistent definitions and reliable movement across the enterprise. **What You'll Lead** *Data Lake Engineering \& Strategy* * Contribute to the strategy, design, and roadmap for our lakehouse architecture based on medallion principles that supports reporting and analytics aligned to operational, clinical, financial, and safety needs * Direct engineering activities across data ingestion, transformation, storage, and optimization within the Enterprise Data Lake * Oversee performance, quality, reliability, security, and lifecycle management of data in the lake environment * Ensure scalable engineering pipelines across data domains, that align with governance requirements *Delivery Excellence \& Cross\-Functional Leadership* * Serve as a subject matter expert in data delivery, aligning data products and services with organizational priorities * Direct cross\-functional prioritization and delivery processes to ensure cohesive, timely outcomes * Champion transparency and communication of data technology roadmaps across the organization *Team Leadership \& Organizational Development* * Build, mentor, and direct global data engineering teams to deliver excellence * Champion capability development in cloud engineering, Databricks, CI/CD, SQL, and Python * Promote a culture of innovation, operational rigor, and customer\-focused delivery **What We're Looking For** *Experience \& Track Record* * 12\+ years of IT experience developing, implementing, and maintaining large\-scale enterprise integration services and platforms across multiple hardware and software environments, with substantial expertise in emerging computing architectures * Exposure to Real World Data in the clinical/medical space * Experience with GxP regulations in a life sciences environment advantageous * 8\+ years leading teams in data delivery management and execution, including major projects in data management, data integration, and analytics * At least 6 years of management experience, including: + Successfully developing and implementing applications in new computing architecture environments using innovative technologies + Managing technical personnel across multiple project lifecycle phases with cross\-functional experience + Managing financial resources to achieve goals across multiple projects + Developing efficient and effective solutions to complex business challenges *Technical Expertise* * Extensive experience implementing and supporting enterprise data initiatives on cloud platforms * Demonstrated expertise in data and cloud platforms, particularly Azure Databricks * Significant experience with medallion architecture\-based data lake implementations * Advanced proficiency in SQL querying and query tuning (mandatory) * Proficiency in modern data management and data\-sharing tools, programming languages (especially Python), relational databases, data transformation, and development frameworks * Deep understanding of architectural best practices, application design, and estimation processes * Thorough knowledge of application architectures and enterprise application ecosystems *Education* * Bachelor's degree in Computer Science, Information Systems, or a related field (required) If you're an experienced data engineering leader with a passion for building scalable, enterprise\-grade data solutions, we'd love to hear from you. Apply now to join our team and help shape the future of data at Parexel!

Principal Data Warehouse Developer

Leeds Community Healthcare NHS Trust

Vacancy Introduction At Leeds Community Healthcare, we are seeking a Principal Data Developer to help shape and strengthen our use of data across the organisation. The role will focus on the oversight and enhancement of national data flows, driving improvements in data quality and compliance with national standards, and supporting the successful delivery of projects involving data driven applications and digital transformation initiatives. You will work with a range of stakeholders to ensure data is trusted, accessible and effectively used to support decision\-making, service improvement and patient outcomes. This role offers flexible and remote working arrangements with fortnightly or monthly face to face meetings. Knowledge of NHS data standards, national collections and healthcare information systems would be advantageous. In addition to the brief list below, it is essential to familiarise yourself with the full job description and person specification attached to this advert prior to applying. You will work closely with colleagues across Business Intelligence, Digital and Information teams to support the delivery, monitoring and continuous improvement of national data flows and reporting processes. The role will be responsible for ensuring data submitted to national collections is accurate, complete and timely, while identifying opportunities to improve data quality, consistency and compliance with national standards. You will provide specialist technical expertise to projects involving data\-driven applications and digital solutions, supporting the development, implementation and enhancement of systems that enable effective use of organisational data. Working collaboratively with internal stakeholders, IT teams and external suppliers, you will develop and maintain data integrations, investigate complex data issues and contribute to the design of efficient data processes. Through technical leadership and a commitment to continuous improvement, you will help maximise the value of the organisation's data assets, supporting informed decision\-making, service improvement and better patient outcomes. The role is a Fixed Term/Secondment – 12\-month contract (with the possibility of a 3\-month extension). For questions about the job role, please contact Michal Zybura michal.zybura@nhs.net **Working for Leeds Community Healthcare NHS Trust** **Who are we?** Leeds Community Healthcare provides a range of community\-based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council. We have a strong culture based on deeply\-held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated "Good", with our Adult Services rated "Outstanding" for caring. **Perks of the job** Our benefits range from generous annual leave to access to NHS discount sites. You can find the full list of attractive benefits and rewards at www.leedscommunityhealthcare.nhs.uk click on the Join Our Team Tab. **Right to Work** This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK, either as a UK or Irish citizen, under the EU settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.

Head of Performance

ISOQAR

**Department:** Marketing **Employment Type:** Permanent **Location:** Manchester, UK **Reporting To:** Commercial Director **Description** **Empowering organisations to achieve their highest potential.** At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. Through a portfolio of progressive solutions, we work with customers to strengthen their business through ISO certification, ISO training and consultancy, all delivered by our inhouse expertise. As Head of Performance, known internally as Head of SEO, PPC \& Performance, you will be accountable for increasing qualified organi and paid search traffic, improving conversion rates, and connecting website performance directly to pipeline and revenue outcomes. You will own the SEO, PPC (paid search), and website performance strategy end to end, setting clear priorities and delivering measurable results. Working closely with Digital, Content, Sales, and RevOps, you will ensure the website functions as a high‑performing B2B demand generation engine, underpinned by strong technical foundations, robust measurement, and continuous optimisation. What that means day to day * Build and execute a comprehensive SEO strategy focused on growing non‑brand visibility and qualified organic demand. * Lead technical SEO improvements, including indexation, site architecture, structured data, performance optimisation, and release governance. * Own the content SEO programme, including opportunity mapping, content briefs, optimisation, refresh cycles, and performance measurement. * Run a structured CRO programme to improve conversion rates across priority journeys, landing pages, and key user flows. * Own the PPC (paid search) strategy and execution to drive qualified demand, aligned to commercial priorities, ICPs, and target accounts. * Build, manage, and optimise Google Ads (and other relevant platforms) account structure, keywords, audiences, ad copy, and landing page alignment to hit CPL/CAC and pipeline targets. * Own paid search budgets, pacing, and forecasting; produce clear performance reporting (spend, efficiency, leads, pipeline, revenue) with insights and actions. * Run structured experimentation across ads and landing pages (messaging, offers, forms, layouts) to improve conversion rate, quality, and cost efficiency. * Ensure end‑to‑end measurement for PPC, including conversion tracking, tagging governance, and CRM integration in partnership with RevOps. * Implement and maintain robust tracking, dashboards, and reporting that clearly connect website activity to CRM pipeline and revenue. * Create and maintain a prioritised SEO and website performance roadmap, delivering consistently in collaboration with internal teams. * Reduce reliance on external agencies by bringing SEO, PPC, and web performance best practice in‑house through documentation, standards, enablement, and (where required) specialist hiring. What you’ll need to be successful **Essential** * Proven experience leading SEO and web performance for a B2B lead‑generation website. * Strong technical SEO track record with the ability to partner effectively with Engineering and development teams. * Demonstrable CRO and experimentation experience. * Confident use of GA4 and Google Search Console to diagnose issues and measure performance. * Hands‑on PPC experience (Google Ads), including campaign build, optimisation, budget management, and performance reporting. * Understanding of paid media tracking and attribution basics (conversion tracking, UTM discipline, and connecting lead sources to pipeline in CRM). * Clear and confident communicator, able to translate data into decisions and align stakeholders across the business. **Desirable** * Experience working in regulated, trust‑led, or high‑consideration B2B sectors. * Strong copy and messaging instincts, particularly for landing page and conversion optimisation. * Experience beyond Google Ads (e.g., Microsoft Advertising, LinkedIn Ads) and managing B2B lead‑gen/ABM\-aligned paid search programmes. * Experience building or developing a small in‑house growth or web performance function. What you'll get in return **Personal Health \& Wellbeing / Benefits** ISOQAR has a **hybrid workplace policy,** where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer: 🍼 Enhanced Parental Leave 🌴Generous annual leave 🏥 Healthcare Plan 💟 Annual Giving Day – an extra day to give back to yourself or your community 🚲 Cycle\-to\-work Scheme **Future Planning** **💰** Pension scheme with employer contributions 🧬 Life Assurance – 3X base salary 💸 Rewards Program – access to discounts and cashback 🏫 LinkedIn Learning License for upskilling \& development **Interested but don’t feel you meet all the requirements?** Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! **Bring Your Whole Self To Work.** ISOQAR is proudly an equal\-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. **What You Can Expect If You Apply** * A response to your application within 15 working days * An interview process consisting of: + An initial discovery call with the recruiter + A first stage interview via Microsoft Teams + Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

Full Stack Developer

Tenth Revolution Group

**Full Stack Developer** **Location:** London – King's Cross (Fully Onsite) **Salary:** Up to £45,000 Tenth Revolution Group is working with an exciting and growing technology business in London to recruit a **Full Stack Developer** to join their development team. This is a mid\-level opportunity for a developer who wants to work in a fast\-moving, hands\-on environment where you can have a genuine impact on the product and aren't afraid to get stuck in. They're looking for a go\-getter — someone who enjoys being in the office, working closely with the team, taking ownership and getting involved wherever needed. This is a business with a startup mentality, so they're looking for someone with real enthusiasm, initiative and the drive to help build and improve the product as the business grows. **The Role** As a **Full Stack Developer** , you'll work across the full development lifecycle, helping to build and enhance the company's core technology platform. You'll be involved in: * Developing new features and functionality across the platform. * Working across both **frontend and backend development** . * Taking ownership of features from initial development through to delivery. * Working closely with the development team to build new functionality. * Supporting and collaborating with offshore development teams where required. * Troubleshooting and resolving technical issues. * Contributing ideas around architecture, development practices and product improvements. * Working in a fast\-paced environment where priorities can change quickly. * Getting involved across different areas of the product rather than being restricted to one narrow area. **Technology** The core technology stack includes: * **Next.js** * **Node.js** * **React** * **TypeScript / JavaScript** * **AWS** – desirable * **Cursor / AI\-assisted development** – desirable You don't need to have every technology listed, but you should have strong full\-stack development experience and be comfortable picking up new technologies where required. **What We're Looking For** We're looking for someone with around **3 years' commercial full\-stack development experience** who is confident working across both frontend and backend technologies. **You'll ideally have:** * Strong experience with **Next.js and Node.js** . * Good experience with **React and TypeScript/JavaScript** . * Experience building and delivering production\-quality web applications. * A good understanding of modern software development practices. * Experience working across both frontend and backend development. * A proactive approach to solving problems. * The ability to work independently and take ownership of your work. * Strong communication skills and a willingness to collaborate closely with other developers. Experience with **AWS** would be beneficial, as would exposure to **Cursor or other AI\-assisted development tools** , but neither is essential. **The Personality** This is just as much about **attitude as technical ability** . They're looking for someone who: * Is a genuine **go\-getter** . * Wants to be in the office and enjoys working closely with their team. * Has a **startup mentality** and is comfortable working in a fast\-moving environment. * Doesn't wait to be told what to do. * Is happy getting stuck into problems outside of their immediate remit. * Takes ownership and wants to see things through. * Has genuine enthusiasm for technology and product development. * Enjoys working somewhere where their contribution can have a visible impact. If you're looking for a highly structured corporate environment with rigid responsibilities, this probably isn't the role for you. If you want to join a growing technology business, work closely with other developers and **help build something rather than simply maintain it** , this could be a great opportunity. **What's On Offer** * Salary up to £45,000 * Permanent position * Fully onsite in King's Cross, London * Work closely with the development team * Opportunity to work across the full development lifecycle * Exposure to modern technologies including Next.js, Node.js, React and AWS * Startup\-style environment with genuine scope to make an impact * Opportunity to grow with a developing technology business If you're a **mid\-level Full Stack Developer** looking for your next opportunity and you're someone who wants to **get stuck in, take ownership and work in a genuinely hands\-on environment** , we'd love to hear from you.

Product Manager, CRM Communications

eBay

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. **About The Team And The Role** We are seeking a highly driven and proactive Product Manager to join eBay’s Conversion Programs team. In this role, you will take charge of and develop customer\-facing communications that drive conversion, revenue, and sustained customer engagement. You will be responsible for crafting and delivering the strategy for a multimillion\-dollar communications portfolio passionate about Email, Push Notifications, and Native Hub Notifications. You will innovate on how and when we engage customers across the funnel, using experimentation and data to continuously improve outcomes. **What You Will Accomplish** * Own and complete the product roadmap in close partnership with Engineering, Data Science, and Build * Drive operational completion by finding opportunities to increase experimentation velocity and improve cross\-functional collaboration * Identify and size opportunities to enhance the portfolio, using data to forecast business impact and prioritize initiatives * Develop and lead A/B tests, including hypothesis development, experiment setup, and target definition * Author clear product requirements (PRDs) and partner with Engineering to deliver high\-quality execution * Develop and maintain project plans, lead dependencies, and ensure teams are aligned and execution\-ready * Measure performance against targets and provide data\-driven recommendations on scaling and optimization * Continuously collect insights through customer feedback, market research, competitor analysis, and industry trends to inform product innovation **What You Will Bring** * 4\+ years of experience in product management, business strategy, consulting, or growth marketing, with a focus on customer conversion; 2\+ years in e\-commerce required * Validated experience owning and optimizing performance\-based communications (email, push, in\-app, or similar), including audience strategy, trigger logic, messaging, and measurement * Deep understanding of UI/UX and key design principles across email, push, in\-app notification or similar * Marketplace experience (e.g., Uber, Airbnb, LinkedIn) strongly preferred * Confirmed experience partnering closely with Engineering teams (front\-end and back\-end) using Agile methodologies; strong technical understanding of building products and communications from the ground up * Proven ability to execute with precision and deliver high\-quality experiences in a fast\-paced, iterative environment * Track record of successfully leading complex, cross\-functional initiatives end\-to\-end * Experience developing and optimizing performance\-driven email and notification campaigns within e\-commerce environments **Additional Details** eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.

Principal Product Manager - High Volume Lifecycle

Wise

**Company Description** Wise is a global technology company, building the best way to move and manage the world’s money. **Min fees. Max ease. Full speed.** Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. **For everyone, everywhere.** **Job Description** More about **our mission** and **what we offer** . **The Mission** We’re looking for a Product Manager to own the holistic servicing experience of High Volume customers. Those customers are transacting the most, have complex financial requirements and rely on us most heavily to get it right – therefore expert, personalised support is essential to their success. We are striving to solve customer problems as effectively and as early as possible, and we have an amazing operational team helping us bring this vision to life. We’re looking for someone who will continue the momentum we have in this domain and drive customer success, resulting in better activation, expansion and retention of our highest grossing customer segment. This role sits at an intersection of High Volume growth and lifecycle strategy, Servicing and Fincrime squads, design and data, including building AI solutions where it helps us be more effective and bring value to more customers. **The Challenge** We’re looking for someone who can strike the balance between quality, efficiency and scalability of premium, expert support and servicing – with the ultimate goal of helping our customers achieve their full potential. The role requires a strong data acumen, design and systems thinking, and the ability to influence without formal authority. You will drive changes that increase customer confidence, trust and satisfaction, while keeping Wise compliant and scalable. Every improvement you ship has massive impact potential. **What You'll Do** * Shape the vision, strategy and roadmap for your area, aligning it with broader strategy for High Volume * Own the servicing experience for High Volume customers – ensuring they get the treatment they deserve and expect. You will scale the impact of our operational capabilities and strategically deploy AI solutions where they help our customers * Improve predictability and confidence of our customers, who are frequently transacting millions with us * Collaborate with other teams on servicing capabilities, required controls and optimal operational models to balance customer growth with platform capabilities and regulatory requirements * Work horizontally across Send, Operations, Contacts, Fincrime and Compliance to align HV servicing strategy with business goals **What We're Looking For** Strategic depth: Proven ability to take a broad, ambiguous problem space and distill it into a clear, actionable strategy. Service design sense: You obsess over how customers interact with Wise across a broad set of touchpoints and interactions with our product and servicing teams. You know that a great support experience isn't about asking for more information – it's about removing friction and increasing predictability. You work closely with operations and designers to craft multi\-touchpoint experiences that are reassuring and delightful. Ability to work across boundaries: You influence without authority. You build trust with Operations and Servicing, collaborate with Fincrime, and enable other PMs. You thrive in ambiguity and bring clarity to cross\-functional teams. Strong data skills: The ability to use complex data (including SQL) to inform your decisions, prove your hypotheses, and tell a compelling story to stakeholders about the future of High Volume servicing Excitement for hard problems. We're looking for someone who loves solving servicing as a growth lever, not just a cost center to be optimised. You're energized by complexity and the opportunity to impact a customer segment driving a significant portion of our revenue. Additional Information * Base salary: £120\-148K (based on experience \& interview outcomes) * Restricted Stock Units (RSUs) \& a variety of other benefits: Wise Benefits For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Head of Development Marketing

Clarion Housing Group

Location: Hybrid with Manchester base location Salary: £64,043 to £80,054 plus £5,000 car allowance per annum (in exceptional circumstances we would consider a salary of up to 10% above the top of the advertised range) Hours: 36 hours per week – flexible options considered Contract Type: Permanent **This is a great opportunity to join our team, Employer of the Year Housing Heroes awards 2025 and Winner 2026 Inspiring Places to Work™ UK \& Ireland** We’re looking for an experienced marketing leader to launch our new schemes internationally and domestically, shape and elevate our development marketing brand and drive quality leads to support sales targets. Working closely with the Director of Marketing and Residential Communications, the Director of Sales \& Marketing, the Regional Director of Sales for the North and the wider development marketing team, you’ll play a pivotal role in defining the Latimer marketing strategy and positioning the brand as a leader in the sector. This role requires someone who can build strong, productive relationships that enable effective project management, break down silos and gather the insight needed to piece together the bigger picture. You’ll lead the regional development marketing team, delivering first‑class marketing communications and campaigns that support sales and development objectives. Your ability to think laterally and approach challenges with creativity will be essential, helping you find solutions, solve problems and keep complex programmes moving forward. You’ll be responsible for developing and implementing regional and national marketing strategies that respond to commercial priorities, timelines and customer needs, ensuring every campaign is aligned, compelling and commercially effective. To succeed, you’ll bring strong strategic and critical thinking skills and be confident managing multiple budgets and suppliers, ensuring briefs are sharp, objectives are measurable and value for money is consistently achieved. You’ll have a proven track record in delivering integrated marketing campaigns across all channels, with consistent brand messaging and robust measurement of impact. Solid knowledge of social media, e‑marketing and digital analytics will be essential, alongside experience in both consumer and B2B PR. You’ll have a strong understanding of residential development marketing both within shared ownership and private sales — from positioning developments and brands to influencing customer perception — and the ability to negotiate, influence and collaborate with a wide range of stakeholders. Degree‑level education or equivalent experience will support your success in this senior, strategic role and overseas property marketing experience is a definite advantage. This is an opportunity to lead, shape and elevate a brand with purpose. If you’re ready to bring strategic insight, creative thinking and strong leadership to a team driving meaningful impact, we’d love to hear from you. Please review the full role profile Head of Development Marketing and Behaviours \& Mandatory Accountabilities OD level 3 before applying. Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle \- dive in and find out more **here** To find out more about who we are and what we do, please click here **Closing Date: Wednesday 9th September 2026 at midnight.** This is a hybrid role with a base location at our offices in Manchester. Candidates will be expected to work from the office at least 3 days per week with some travel around the northern region and to London head office required. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. **Act now – apply today! This vacancy may close early without notice.**

PPC Manager

ThePlaceToBe

💥 PPC Manager 💥 £30k to £40k 💥Leeds City Centre\- 3 days hybrid ThePlaceToBe are excited to be working closely with a digital agency that specialise within the world of E\-commerce. These guys offer services such as Paid Media, SEO and Content Marketing. This digital agency provide the very best in development and training. **About the role...** As a PPC Manager, you’ll join a growing Biddable department and assist with the activation and strategic planning of Paid Search for a selection of the agency’s key clients **What you’ll be doing day to day...** * Plan strategy and activation of Paid Search campaigns * Manage digital marketing spends into the thousands per month * Liaise with clients regularly to ensure that are update on campaign performance * Manager campaigns across GoogleAds and BingAds * Use Google Analytics to create detailed reports on Paid Media campaigns * Delegate junior task to PPC Executives and Assistants **About you...** To be considered for this PPC Manager role you must have a passion for all things Biddable Media **What we're looking for...** * Previous experience within a Paid Search focused role, with strong strategy experience * Strong experience using tools such as GoogleAds and BingAds * Have strong numerical skillset with working experience of MS Excel and Google Analytics * Passion to work with large household named brands * Be confident enough to speak to clients regularly and take lead upon meetings * Be able to manage junior members of the team * Digital Marketing Agency experience (not essential) * You must be able to commute to Leeds, 3 days a week Sound like you? Or interested in having a chat about your next career move? Get in touch

Head of Marketing - Brand Outsourcing and HCP Engagement

IQVIA

**Lead the Marketing Strategy for an Innovative Multi\-Country Immunology \& Inflammation Portfolio** IQVIA is seeking an experienced and commercially minded Marketing Lead to join a dedicated business unit supporting a leading global biopharmaceutical partner across multiple European markets. This is a unique opportunity to lead a portfolio of innovative therapies, shape customer engagement strategies, and drive marketing excellence across a complex international environment. You will lead a team of Brand Managers and work closely with Commercial Operations, Commercial Excellence, Medical Affairs and senior client stakeholders to translate strategic priorities into impactful customer engagement programs and measurable business outcomes. As Marketing Lead, you will play a pivotal role in portfolio strategy, brand performance, omnichannel engagement, launch readiness and marketing governance, helping to improve customer experiences and support patients through innovative healthcare solutions. **What You'll Be Doing** **Lead Portfolio Strategy and Performance** * Develop and execute integrated portfolio strategies across multiple brands and therapeutic areas. * Drive alignment of marketing priorities, customer engagement approaches and investment decisions across the portfolio. * Monitor portfolio performance and identify opportunities to optimise customer engagement, brand growth and business results. * Provide strategic direction across brand plans, launch plans and marketing initiatives. **Lead and Develop Brand Managers** * Lead, coach and develop a team of Brand Managers operating across multiple European markets. * Establish clear objectives, priorities and development plans. * Foster a collaborative high\-performance culture focused on innovation, customer impact and commercial excellence. * Drive consistency of strategic planning, execution and performance measurement across all brands. **Drive Customer Engagement Excellence** * Lead the development and implementation of integrated customer engagement strategies across digital and field\-based channels. * Ensure a seamless and consistent customer experience across multiple touchpoints. * Partner with customer\-facing teams to maximize the effectiveness of engagement programs and initiatives. * Champion innovative approaches to customer engagement and omnichannel marketing. **Deliver High\-Impact Marketing Programs** * Oversee the development and execution of brand campaigns, customer engagement programs and strategic marketing initiatives. * Ensure effective implementation across countries and customer segments. * Monitor program effectiveness and continuously optimize activities based on customer insights and performance data. * Support development of compelling value propositions, customer\-facing materials and engagement resources. **Lead Product Launch and Lifecycle Activities** * Provide strategic oversight for launch planning and execution across the portfolio. * Ensure launch readiness plans are developed and implemented effectively. * Support lifecycle management activities designed to maximize long\-term brand performance. * Collaborate across functions to ensure successful implementation of launch and growth initiatives. **Partner Across the Organisation** * Work closely with Commercial Operations, Commercial Excellence, Medical Affairs, Compliance and other stakeholders to ensure coordinated execution. * Collaborate with senior client stakeholders to support business priorities and customer needs. * Represent Marketing within leadership discussions, governance meetings and business reviews. * Contribute to strategic planning and portfolio decision\-making. **Manage Marketing Investments** * Oversee portfolio marketing budgets and investment decisions. * Ensure resources are allocated effectively to maximise customer impact and business performance. * Monitor return on investment and identify opportunities for optimisation. * Balance short\-term priorities with long\-term portfolio growth objectives. **What We're Looking For** * Significant experience in pharmaceutical, biotechnology or healthcare marketing. * Proven success leading brand strategy and customer engagement initiatives. * Experience managing multiple brands, therapeutic areas or product portfolios (immunology experience preferred) * Previous experience leading or developing marketing teams. * Strong understanding of omnichannel marketing and customer engagement approaches. * Experience supporting product launches and lifecycle management activities. * Strong strategic thinking and commercial acumen. * Excellent stakeholder management and influencing skills. * Ability to work effectively within complex, matrixed and international environments. * Passion for improving customer experiences and driving meaningful impact in healthcare. **Why Join IQVIA?** At IQVIA, we combine data science, healthcare expertise and innovative thinking to help transform healthcare and improve outcomes for patients around the world. **This Role Offers The Opportunity To** * Lead a high\-profile international portfolio. * Influence strategy across multiple European markets. * Work alongside industry\-leading experts in Commercial Excellence, Medical Affairs and Operations. * Develop and mentor a talented team of Brand Managers. * Shape the future of customer engagement within a dynamic and growing healthcare environment. * Make a meaningful impact on patients, healthcare professionals and healthcare systems. If you are a marketing leader who thrives in a fast\-paced, international environment and enjoys combining strategic thinking with operational excellence, we'd love to hear from you. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

CRM & Retention Lead

Heroes

**About Tutti Bambini** Tutti Bambini is a family\-owned nursery furniture company founded over 30 years ago by Michael and Debra Samuel with the goal of supporting new mothers and fathers during their first steps into parenthood. After years working in nursery retail, and as parents themselves, Michael and Debra realised that nursery furniture available on the market often didn’t offer the versatility, value, and safety that new parents needed for their little ones. Drawing on a background in technical design, and on their own parenting experiences, Michael and Debra created Tutti Bambini: a nursery furniture range combining elegance and beauty with innovation and practicality. From its beginnings in a little London store, the Tutti Bambini brand has grown to become a feature in nurseries across the UK, and includes ranges of cots, cot beds, nursing chairs, highchairs, and more. Crafted to the highest standards of quality and safety, every piece of Tutti Bambini furniture is designed to be loved, and used, by families for years to come. Tutti Bambini has been acquired by Heroes in 2023, and is now part of Heroes' family of brands. **About The Role** The CRM \& Retention Manager is responsible for developing and executing Tutti Bambini's customer retention strategy, driving customer lifetime value, repeat purchase, engagement and loyalty across all customer touchpoints. The role owns the customer relationship beyond the first purchase, ensuring that every customer receives relevant, personalised communications throughout their parenting journey. Through the effective use of customer data, segmentation, automation and insight, the CRM \& Retention Manager will increase customer retention, improve repeat purchase rates and maximise the long\-term value of our customer base. Working closely with E\-commerce, Brand, Performance Marketing and Customer Service teams, the role will develop a best\-in\-class CRM programme that strengthens customer relationships, improves customer experience and contributes directly to revenue and profitability growth. **Responsibilities** **Customer Retention Strategy** * Develop and own the customer retention strategy across all lifecycle stages. * Identify opportunities to increase repeat purchase, customer engagement and lifetime value. * Create retention initiatives aligned to key customer milestones and parenting journeys. **CRM \& Email Marketing** * Own the CRM calendar and customer communication plan. * Manage all email and SMS marketing activity. * Develop automated customer journeys including welcome, nurture, post\-purchase, replenishment, review, win\-back and loyalty programmes. * Ensure communications are personalised, relevant and commercially effective. **Customer Segmentation \& Personalisation** * Develop customer segmentation strategies based on behaviour, purchase history, lifecycle stage and engagement. * Create personalised customer experiences that improve conversion and retention. * Continuously test and optimise messaging, content and targeting. **Data \& Customer Insights** * Analyse customer behaviour and lifecycle performance. * Generate actionable insights to improve retention and customer value. * Build reporting dashboards and performance tracking frameworks. * Work closely with Ecommerce and Performance Marketing teams to identify growth opportunities. **Commercial Performance** * Deliver revenue growth through CRM channels. * Improve customer lifetime value, repeat purchase rate and customer engagement metrics. * Optimise campaign performance through testing and continuous improvement. * Manage CRM budgets and platform performance. **Cross\-Functional Collaboration** * Partner with Ecommerce, Brand, Creative and Customer Service teams to deliver a consistent customer experience. * Support product launches, seasonal campaigns and promotional activity. * Ensure CRM activity aligns with wider commercial and brand objectives. **What Success In The Role Looks Like** **Commercial Impact** * Increase CRM\-attributed revenue contribution. * Increase customer lifetime value (LTV). * Increase repeat purchase rate. * Increase average order value from returning customers. * Reduce customer churn. **Customer Engagement** * Increase active customer database size. * Improve email engagement metrics including open rates, click\-through rates and conversion rates. * Increase SMS subscriber growth and engagement. * Improve customer review generation and advocacy. **Customer Journey Excellence** * Deliver automated lifecycle programmes across all key customer journeys. * Improve post\-purchase engagement and customer satisfaction * Develop highly personalised communications based on customer lifecycle stage. **Data \& Insight** * Establish clear customer segmentation frameworks. * Deliver regular customer insight reporting to support business decision\-making. * Use testing and analysis to continuously improve CRM performance. **Team \& Ways of Working** * Build strong collaboration between CRM, Ecommerce, Brand and Customer Service teams. * Ensure CRM activity supports wider business objectives and commercial priorities. **About You** * 5\+ years' experience in CRM, retention, lifecycle marketing, or customer marketing, preferably within ecommerce, DTC, or consumer brands. * Proven track record of driving customer retention, repeat purchase rate, customer lifetime value (LTV), and revenue through CRM programmes. * Hands\-on experience with email, SMS, loyalty, customer segmentation, automation, and customer journey development. * Experience using CRM platforms such as Klaviyo, Salesforce Marketing Cloud, Braze, HubSpot, or similar. * Strong analytical capability with experience interpreting customer and campaign data to identify opportunities and measure performance. * Customer\-centric mindset with a deep understanding of customer lifecycle marketing. * Strong commercial awareness and ability to link CRM activity to business performance. * Data\-driven decision maker with excellent attention to detail. * Strong project management and organisational skills. * Excellent communication and stakeholder management abilities. * Comfortable balancing strategic planning with hands\-on campaign execution. **Location:** We would like to succesful candidate to come to our offices 1\-2 times per week

Marketing Operations Manager

Sidara

**About Us** Sidara is a global collaborative of leading specialist firms that designs for people and the planet. Our visionaries, thinkers, and innovators from over 300 offices across 60 countries offer clients a broad range of highly specialized services—from architecture and design, engineering, and project management to digital strategy, sustainability consulting, and energy innovation—all under one umbrella. Our shared vision and commitment to enhancing liveability, sustainability, and digital solutions aim to create innovative places where humanity and nature coexist, connecting people, empowering communities, and protecting the place we all call home. We have worked on some of the most iconic, complex, and impactful projects, where people interact with built assets such as aviation, communities and civic buildings, healthcare, mobility, data centers and research labs, water, energy transition, and more. But there's still much to accomplish – and our blueprints today are the footprints of tomorrow. Together, we can achieve more for our clients and societies, change how people live, inspire global impact, and build a world that is as cared for and welcoming as home. Pushing the limits of what is possible, Sidara is Home for Human Endeavor. www.sidaracollaborative.com **About the Role** The Marketing Operations Manager is an operations and delivery\-focused role responsible for providing the structure, governance and coordination that underpin Sidara's global marketing and communications function. The role oversees budgeting, procurement, reporting, platform management and project delivery, ensuring activities are effectively managed, measurable and aligned with business objectives. Acting as the operational hub of the team, the role leads major cross\-functional initiatives, supports continuous improvement across workflows and systems, and partners closely with campaign, communications, digital and creative colleagues to ensure marketing activities are delivered efficiently and consistently across the group. **Responsibilities** * Lead the coordination and delivery of strategic marketing and communications initiatives across Sidara. * Manage project plans, timelines, approvals and stakeholder communications. * Serve as project lead for major programs including the Annual Report, employee communications programs and other cross\-functional initiatives * Introduce and maintain clear workflows, processes and governance frameworks that improve efficiency and visibility. * Support resource planning and prioritization across the team. **Budget, Procurement \& Vendor Management** * Manage the Marketing \& Communications budget, forecasting and expenditure tracking. * Coordinate purchase orders, invoices, contracts and supplier relationships. * Work closely with Finance, Procurement and Legal teams to support approvals and contract processes. * Ensure compliance with internal governance and financial procedures. **Platforms \& Operational Support** * Manage OpenAsset and other core marketing, digital asset management and collaboration platforms, including the firm's intranet. * Maintain documentation, user guidance and platform governance. * Support the adoption and continuous improvement of marketing systems and processes. * Promote effective management and reuse of approved content, assets and resources. * Reporting \& Performance * Consolidate reporting across campaigns, digital channels, communications and events. * Develop dashboards and regular performance reports that demonstrate marketing impact. * Support campaign measurement, KPI tracking and ROI reporting. * Provide insights that help inform decision\-making and continuous improvement **Qualification / Skills Required** * 5\-8 years' experience in marketing operations, project management, business operations or a similar discipline * Experience managing budgets, procurement processes and vendor relationships * Experience coordinating complex projects involving multiple stakeholders * Experience with reporting, analytics and performance measurement * Experience with OpenAsset, DAM, CMS or similar content and asset management platforms * Understanding of the AEC industry **Application Instructions** If you meet the above requirements and are interested in this role, we'd love to hear from you. Please apply now to be considered by submitting your CV and a brief overview of your experience and interest in the role.

Chargeback Specialist

Harnham

**Location:** London (5 days onsite) **Contract:** 12 Months **IR35:** Inside IR35 **Rate:** £195 per day **Overview** Our client is seeking a Chargeback Specialist / Fraud Analyst to evolve a reactive fraud function into a more strategic capability. The successful contractor will continue managing chargeback and product fraud cases while identifying root causes, trends and opportunities to reduce fraud volumes through improved processes, controls and frameworks. This role suits someone who has experience in chargebacks, eCommerce/product fraud and fraud prevention strategy, with the ability to move beyond case management and drive long\-term improvements. **Role Focus** * Analyse existing fraud and chargeback case backlogs to identify recurring patterns and root causes. * Develop and implement frameworks, processes and controls to reduce future fraud volumes. * Support ongoing investigation and resolution of chargeback and product fraud cases. * Partner with stakeholders to improve fraud prevention capabilities across the business. **Key Responsibilities** * Manage and investigate chargeback and product fraud cases. * Identify trends, patterns and vulnerabilities across fraud incidents. * Analyse chargeback data to determine liability and responsibility between merchants, banks and payment providers. * Design and implement processes to reduce fraud volumes and improve operational efficiency. * Create reporting and insights to support fraud prevention strategies. * Work closely with Fraud, Product and Operational teams to drive process improvements. * Recommend and implement best practice fraud controls within an eCommerce environment. * Support continuous improvement initiatives aimed at reducing chargeback rates and financial losses. **Experience Required** \* Proven experience in chargebacks, payment fraud or fraud operations \* Strong understanding of chargeback processes and dispute management \* Experience analysing fraud trends and implementing preventative measures \* Background within eCommerce, online retail or high\-volume transaction environments \* Ability to develop fraud frameworks, controls and operational processes \* Strong analytical and stakeholder management skills \* Experience working with fraud case management and investigation workflows **Nice to Have** \* Experience within fashion retail or large\-scale eCommerce businesses \* Knowledge of card payment schemes and chargeback regulations \* Experience working alongside Product teams on fraud prevention initiatives \* Exposure to fraud tooling, monitoring platforms and risk controls \* Data analysis and reporting capabilities **Interview Process** **Stage 1:** Interview with the Fraud Manager **Stage 2:** Interview with the Head of Product