Healthcare & life sciences jobs

Data Management & Infrastruture Manager

Novartis UK

**Summary** Work Arrangement: Hybrid Working Location: London (The Westworks), United Kingdom Relocation Support: This role is based in London, United Kingdom. Novartis is unable to offer relocation support: please only apply if accessible. The Data Management \& Infrastructure Manager ensures the consistent application of data governance frameworks, standards, and lifecycle controls to enable trusted, compliant, and reusable data assets. This role serves as a key coordination point between business and technical teams, supporting governance, data quality, and performance reporting. The position drives alignment across stakeholders to ensure effective data usage and compliance across functions. **About The Role** **Major accountabilities:** * Support documentation of data standards, business rules, and data architecture across ingestion, transformation, and aggregation processes * Ensure alignment with global data governance frameworks and collaborate with internal and technical stakeholders * Apply enterprise data governance standards across platforms, vendors, and use cases * Support role\-based data access controls aligned with data privacy, compliance, and governance requirements * Manage data lifecycle governance, including tracking ingestion, transformation, usage, and archival of datasets * Monitor data quality controls (e.g., completeness, accuracy, timeliness) and support issue resolution * Act as a coordination and escalation point for data governance issues across stakeholders * Maintain governance documentation, including data dictionaries, lineage, and usage guidelines * Support reusability and scalability of datasets while preventing fragmentation across systems * Coordinate governance\-related assessments and continuous improvement initiatives **Minimum Requirements** * Bachelor’s degree in business, mathematics, statistics, analytics, engineering, or a related technical field * Experience in data governance, data management, analytics enablement, or related roles * Understanding of data governance concepts, including ownership, stewardship, and lifecycle management * Experience working with enterprise data platforms or analytics ecosystems * Strong stakeholder communication and collaboration skills * Ability to document and manage data definitions, lineage, and governance standards * Familiarity with compliance and governance requirements in regulated environments * Strong organizational and problem\-solving skills **Commitment to Diversity and Inclusion** Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\-and\-culture **You’ll Receive** Competitive salary, Short term incentive bonus, Pension scheme, Health insurance, 25 days annual leave, Flexible working arrangements, Employee recognition scheme, learning and development opportunities **Benefits and Rewards:** Learn about all the ways we’ll help you thrive personally and professionally. Read our handbook (PDF 30 MB) **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\-and\-culture **Benefits and Rewards:** Learn about all the ways we’ll help you thrive personally and professionally. Read our handbook (PDF 30 MB)

Health & Safety M&E Manager

Mitie Cleaning & Hygiene Services

***Better places, thriving communities.*** Location \- London Shift \- 40 Hours Monday to Friday At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Health \& Safety M\&E Manager to support our TfL Maintenance contract, providing expert health and safety guidance across stations, depots and operational environments while helping to drive a positive safety culture and continuous improvement. Role Responsibilities * Provide expert health and safety advice and support to operational management teams across the contract. * Conduct audits, inspections and compliance reviews to ensure adherence to statutory and contractual requirements. * Support the development and review of risk assessments, method statements (RAMS) and COSHH assessments. * Investigate incidents, support root cause analysis and ensure effective corrective actions are implemented. * Deliver training, engage with stakeholders and promote a strong health, safety and wellbeing culture throughout the workforce. **Required Qualifications** * NEBOSH General Certificate (or equivalent). * TechIOSH membership or working towards it. * Full UK driving licence. What We're Looking For * Previous experience in a Health and Safety role, ideally within facilities management, transport, engineering or a similar operational environment. * Knowledge of Mechanical and Electrical works * Strong knowledge of health and safety legislation and management systems. * Experience conducting investigations, audits and inspections. * Excellent communication and stakeholder management skills, with the ability to influence at all levels. * Experience delivering training and promoting positive behavioural safety initiatives. * Strong analytical and reporting skills, with good IT proficiency. * Flexible approach to working hours to support operational requirements. What's in it for you? * Opportunity to work on a high\-profile Transport for London contract. * Exposure to a diverse and dynamic operational environment. * Ongoing professional development and career progression opportunities within Mitie. **There's a place for you at Mitie, join us today!** Our market\-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well\-known retailers, gyms and more through our MiDeals platform. And we have a cycle\-to\-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save\-as\-you\-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long\-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Chloe Smailes at chloe.smailes@mitie.com. **Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.** **Join our Mitie Team.** ***Together our diversity makes us stronger.*** * Apply Now Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?

Machine Learning Engineer

SMG

Location: Mainly remote \- with **minimum** once a month travel to our London office Reporting to: Lead Data Engineer **Who are we?** We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers. We simplify the mind\-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth. Time after time, we change the game. SMG is home to a world\-class suite of commerce advertising capabilities powered by data and cutting\-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow. **About the role** We are looking for a Machine Learning Engineer to join our Engineering Team. The ML Engineer will turn experimental models into dependable production systems within SMG's Data function. Working across the full ML lifecycle \- feature engineering, model development, deployment and monitoring, the role makes the science real: robust, tested, performant model code running reliably at scale behind SMG's Core Intelligence Services, our forecasting, optimisation and recommendation capabilities. At SMG, this role offers the opportunity to work with rich, high\-volume commerce media datasets across multiple leading retail partners, engineering the models that drive analytics, AI and commercial decision\-making across modern commerce media networks. Sitting alongside data scientists and data engineers, the ML Engineer is the person the team relies on for how production ML is built and run, setting the practical engineering standard by example in a lean, fast\-moving environment. **What you’ll do** * Take models from prototype to production, turning data scientists' experimental work into robust, tested, performant systems that run reliably at scale across SMG's Core Intelligence Services. Feature engineering \& ML data quality * Own feature engineering and ML\-specific data quality: training\-data validation, feature and label integrity, leakage and skew checks. * Take ownership of deploying, serving and monitoring your models in production \- drift and performance monitoring, retraining triggers, and the reliability of ML workloads, * Working with the DevOps team and Lead Data Engineer, and helping shape the practical patterns for how this is done across the group. * Shape evaluation approaches, retraining logic, and inference\-cost and performance improvements, helping define, not just follow, the ML engineering standards across the Data function. * Partner day\-to\-day with data scientists on modelling, and with infrastructure engineering to ensure models are built to deploy cleanly on the platform. * Set the practical standard for how we do ML engineering, reproducibility, testing and model review, leading by example within the team. **What we’re looking for** * Hands\-on experience taking ML models into production. * Strong software engineering fundamentals: production level Python, testing, version control and code review. You write high\-quality, secure, maintainable code others can build on. * Solid grasp of the full ML lifecycle: feature engineering, model development and evaluation, and the failure modes of models in production (drift, skew, data quality). * Comfortable owning deployment and monitoring of your own models \- CI/CD for ML, and the operational instinct to keep production workloads healthy. * Exposure to at least one of forecasting, optimisation or recommendation systems, or clear aptitude to pick these up quickly. * Practical experience with modern data platforms (Snowflake, Databricks, AWS/Azure) and collaborating closely with data engineering on the data that feeds models. * Able to operate independently in a lean environment \- owning delivery end to end and making sound technical calls with light direction. **Desirable** * Previous experience within the Retail and Commerce Media space, or with other AdTech platforms. * Familiarity with MLOps tooling (MLflow, orchestration, model registries) and feature stores. * Familiarity with LLM systems \- RAG, agentic patterns, evals, or productionising foundation\-model workflows. We increasingly expect data\-centric roles to be conversant here, and there is an agentic dimension to our roadmap over time. * Experience in a lean or one\-deep team where you have built breadth alongside depth. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close\-knit, values\-driven team. If you love variety, thrive in a fast\-paced environment, and embrace change with energy, this could be your right role. Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for. **Why SMG?** At SMG, we hire for the future, which is fast\-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us \- people who are curious, ambitious, and eager to learn, whether as specialists or across teams. We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together. ● 10% discretionary bonus ● £1,800 yearly wellbeing fund (on top of your salary!) ● Free Headspace subscription ● £500 yearly “Uni Fund” for learning ● 4 extra Wellbeing Days off per year ● Summer \& Winter conferences \+ year\-round celebrations ● 4pm finishes every Friday ● Flexible and hybrid working Explore all our benefits here **Useful Links Before You Apply** * Learn about our agencies * Our values * Our hiring process * EDI at SMG * FAQs Our full data retention policy can be found here.

Health And Safety Manager

Kelston Sparkes

Kelston Sparkes Group , one of the UK's leading earthworks, quarrying and civil engineering specialists, is seeking an experienced **Safety, Health \& Environmental (SHE) Manager** to join our growing team. This is a key leadership role supporting a diverse portfolio of major projects across the South West, ensuring our operations continue to achieve the highest standards of safety, compliance and environmental performance. **About the Role** As SHE Manager, you will play a pivotal role in developing and maintaining a proactive safety culture across multiple sites and project teams. You will provide expert guidance, conduct site inspections, support the company’s H\&S management system, and work closely with senior management and operational teams to embed best practice throughout the business. This opportunity is ideal for an experienced SHE professional who thrives in a fast\-paced, hands\-on environment and is looking to make a meaningful impact within a respected family\-owned business with a long\-standing reputation for quality, safety and integrity. ( Kelston Sparkes ) **Key Responsibilities** * Lead SHE support across a portfolio of quarrying, construction, and earthworks projects throughout the South West. * Conduct regular site inspections, audits and risk assessments. * Provide coaching, training and practical SHE guidance to site teams and managers. * Support incident reporting, investigations, root\-cause analysis and corrective action planning. * Ensure compliance with UK health, safety and environmental legislation, industry standards and company policies. * Drive continuous improvement initiatives and contribute to the development of SHE strategy and objectives. * Develop and maintain strong working relationships with clients, subcontractors and internal stakeholders. * Promote a positive and engaging safety culture across all operational areas. **About You** We are looking for a motivated and experienced SHE professional who combines strong technical knowledge with a practical, collaborative and solutions\-focused approach. **Essential Requirements** * Previous experience in a Health \& Safety Manager, SHE Manager or Senior SHE Advisor role. * NEBOSH Construction Certificate or NEBOSH Diploma (or actively working towards the Diploma). * Essential quarrying experience, together with significant experience in construction, civil engineering and heavy plant environments. * Proven track record of improving SHE performance and influencing safe behaviours. * Experience implementing and maintaining management systems aligned to ISO 9001, ISO 14001 and ISO 45001 standards. * Excellent communication and interpersonal skills with the confidence to support, coach and challenge where necessary. * Full UK driving licence. * Willingness to travel extensively across the South West region. **What We Offer** * Competitive salary. * Company vehicle. * Company bonus scheme. * Hybrid working across home, office and project sites. * Ongoing professional development and support for further qualifications. * The opportunity to shape and influence SHE culture across a well\-established and growing business. * A supportive and collaborative working environment where your expertise is valued. **Apply Now** If you are a committed SHE professional looking for your next challenge with a company that genuinely invests in its people and places safety at the heart of its operations, we would love to hear from you. **To apply, please submit your CV and covering letter detailing your experience and suitability for the role.** \*\*\*Please Note we are not using Agencies for this role \*\*\*

Health Informatics Analyst

Alignerr

**Health Informatics Analyst (AI Training)** **About The Role** We're partnering with the world's leading AI research teams to build smarter, more accurate AI systems — and we need healthcare data experts to help us get there. As a Health Informatics Analyst, you'll apply your real\-world knowledge of EHR systems, clinical workflows, and health data to evaluate and improve AI outputs in the healthcare domain. This is a unique opportunity to sit at the intersection of healthcare and cutting\-edge AI — contributing your domain expertise to technology that will shape how the industry uses data\-driven decision\-making. * Organization: Alignerr * Type: Hourly Contract * Location: Remote * Commitment: 10–40 hours/week **What You'll Do** * Analyze and evaluate AI\-generated healthcare content, data outputs, and clinical recommendations for accuracy and quality * Apply your knowledge of EHR systems, clinical reporting, and health data standards to identify errors, inconsistencies, and gaps * Review and assess data pipelines, reporting tools, and AI\-generated insights in healthcare contexts * Provide structured, expert feedback to help AI systems better understand clinical and operational workflows * Work independently and asynchronously on your own schedule **Who You Are** * Experienced with healthcare data, EHR systems (e.g., Epic, Cerner, eClinicalWorks), or clinical reporting platforms * Strong analytical background with skills in data visualization, reporting, and trend analysis * Comfortable evaluating complex health information for accuracy and clinical relevance * Able to communicate findings clearly in structured written formats * Detail\-oriented and self\-motivated with the ability to work independently **Nice to Have** * Experience with data annotation, data quality assurance, or AI evaluation workflows * Background in clinical informatics, health IT, or population health * Familiarity with healthcare data standards such as HL7, FHIR, or ICD coding * Experience collaborating across clinical, technical, and operational teams **Why Join Us** * Work on cutting\-edge AI projects alongside top research labs and AI teams * Fully remote and flexible — work on your own schedule, anywhere * Contribute domain expertise that directly shapes how AI handles healthcare information * Freelance perks: autonomy, variety, and global collaboration * Exposure to advanced large language models (LLMs) and how they're trained * Potential for ongoing work and contract extension

Partnership Development Manager UK&I (London based)

Factorial

**Hello! 👋🏻** At Factorial, we believe our growth is powered by the strength of our partner ecosystem. Our mission is to help companies automate and simplify HR processes so they can focus on what matters most: their people. As we continue to scale globally, we’re looking for a **Partnerships Development Manager** for the **UK\&I region** to help expand, strengthen, and accelerate our partner network. You’ll play a key role in expanding Factorial through partnerships, working closely with local partners who sell, implement, and support our **all\-in\-one business management SaaS solution.** This is a hands\-on role with real ownership, where your work directly impacts revenue, market presence, and long\-term growth worldwide. *Ready to be part of the challenge? 🚀* **Heads Up: This role is based in London 🇬🇧 Hiring through Safeguard Global.** **The Role 📜** * Search for new potential partners and execute the full sales cycle with potential partners to join our partners program. * Identify and build strong relationships with potential partners that align strategically with us in the HR space (our partners sell, implement and support Factorial). * Work with partners and distribution partners to develop the UK\&I market and manage a reseller network. * Be the key point of contact for several of our partners. * Hold regular meetings (calls, video meetings, demos) with your partners and their clients, keeping them updated on the product and finding solutions to specific problems they may have. * Gather feedback from our partners and their clients on a regular basis to identify pains and opportunities to further develop our partnership channel. * Upsell any additional Factorial products/services to partners based on client needs. * Collaborate daily with internal teams, from SDRs, Product, Marketing, Customer Experience and Senior Leadership. * Play a key role with the founding members of the team to drive the UK\&I market. **You’re a great fit if you 🧠** * Hunter mentality, hungry, persistent and ready to hustle. * Have 3–4 years of experience in Partnerships, Sales/B2B, preferably in a SaaS company or digital transformation environment. * Are a strong communicator and quickly build trust with people. * Are proactive and enjoy bringing forward new ideas. * Are an English expert speaker. Other languages are a plus! * Are based in London. **Bonus Points:** * Experience with partnerships, channel sales, or reseller networks. * Experience working with distribution partners. * Knowledge or experience in Human Resources / Software / Payroll. * Experience in full\-cycle B2B sales. * Experience working with SMBs. **Is this you *?!* Come rock the world with us!** **About Us 🚀** *At Factorial, we’re building the leading business management software for companies of all sizes. Our platform centralizes key workflows across HR, finance, and operations, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.With over 1,200 employees across 7 markets, we serve 700,000\+ users and are one of Europe’s fastest\-growing SaaS companies, backed by top\-tier investors and proudly headquartered in Barcelona.We believe in bold goals, radical ownership, and inclusive collaboration. If you're excited to shape the future of business management technology, we’d love to meet you.* **Our Values *🫀*** * We own it: We take responsibility for every project. We make decisions, not excuses. * We learn and teach: We're dedicated to learning something new every day and, above all, share it. * We partner: Every decision is a team decision. We trust each other. * We grow fast: We act fast. We think that the worst mistake is not learning from them. * We believe in diverse talent: We welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply. * We believe in inclusion: We are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you. **Perks of being part of our team 💆** *We care about people and we also offer a lot of benefits for employees:* * High growth, multicultural and friendly environment 🤝 * Alan as private health insurance 🩺 * Healthy life with Wellhub (Gyms, pools, outdoor classes) 🧘‍♀️ * Save expenses with Cobee 💰 * Language classes 👩🏾‍🏫 * Breakfast in the office and organic fruit 🍏 * Nora discounts 🍱 * Free caffeine and theine ☕️ * Pet Friendly 🐕 Wanna learn more about us? Check our website!

Health Informatics Analyst

Alignerr

**Health Informatics Analyst (AI Training)** **About The Role** At Alignerr, we partner with the world's leading AI research teams and labs to build and train cutting\-edge AI models. We're looking for Health Informatics Analysts to bring their domain expertise to an exciting frontier: helping AI systems understand, reason about, and accurately represent healthcare data. Your hands\-on experience with EHR systems, clinical workflows, and health data pipelines will directly shape how AI performs in one of the most high\-stakes fields in the world. This is a rare opportunity to apply your expertise beyond the clinic or the dashboard — and into the systems that will define the next generation of healthcare technology. * Organization: Alignerr * Type: Hourly Contract * Location: Remote * Commitment: 10–40 hours/week **What You'll Do** * Analyze and evaluate AI\-generated healthcare content, data outputs, and clinical reasoning for accuracy and real\-world validity * Apply your knowledge of EHR systems, clinical workflows, and health data standards to identify errors, inconsistencies, or gaps in AI responses * Provide structured, expert feedback that helps AI models improve their understanding of health informatics concepts * Review and assess AI\-generated dashboards, reports, and clinical summaries against best practices * Work independently and asynchronously on task\-based assignments that fit your schedule **Who You Are** * Hands\-on experience with healthcare data, EHR systems (e.g., Epic, Cerner, Meditech), or clinical reporting platforms * Strong analytical skills including data interpretation, trend analysis, and reporting * Solid understanding of clinical and administrative workflows in healthcare settings * Ability to evaluate complex information clearly and communicate findings in writing * Detail\-oriented, self\-motivated, and reliable **Nice to Have** * Experience with data annotation, data quality assurance, or evaluation systems * Familiarity with health data standards such as HL7, FHIR, or ICD coding * Background in health IT, clinical decision support, or population health analytics * Prior work with AI tools or interest in how AI intersects with healthcare **Why Join Us** * Work on cutting\-edge AI projects with world\-leading research labs * Fully remote and flexible — work on your own schedule * Freelance perks: autonomy, variety, and global collaboration * Put your healthcare expertise to work in a meaningful new context * Potential for ongoing work and contract extension

AI Engineer

Xelix

**About Us** At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows. Xelix is a fast\-paced scale\-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team **150** talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together. In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you. **About The Role** We are hiring an AI Engineer to join our growing AI Engineering team. You’ll design and build production AI systems — combining machine learning, large language models, and strong engineering — to solve real problems across documents, email, and financial data. We focus on building systems that work reliably in production, not just prototypes. We use modern AI tools extensively in our workflow, enabling engineers to operate at a higher level — focusing on system design, product thinking, and solving complex problems. **What You'll Be Doing** * AI Systems \& Agents: design and build production AI systems — including agent\-based workflows, tool use, and multi\-step reasoning. * Model Development \& Adaptation: develop and improve models across text, vision, and structured data, including fine\-tuning and hybrid ML \+ LLM approaches. * LLM Platform Work: work with hosted and self\-hosted models, contributing to decisions around model selection, performance, and cost. * Production Engineering: write clean, maintainable Python and contribute to scalable, observable systems. * Evaluation \& Iteration: design evals, measure performance rigorously, and improve systems using real\-world feedback. * AI\-Assisted Development: use modern AI coding tools to move faster while maintaining high standards. * Collaboration: work closely with product and engineering teams to deliver high\-impact features. **What You’ll Bring** * Experience: 2–5 years building and shipping ML or AI\-powered systems into production. * Strong Engineering Skills: clean, testable Python; solid software design; experience working in production environments. * AI/ML Breadth: experience with either traditional ML (e.g. gradient boosting) and/or LLM systems (prompting, tool use, evals, agents). * Systems Thinking: ability to reason about trade\-offs (accuracy, latency, cost, reliability) and design accordingly. * Data Skills: SQL, pandas, and experience working with messy real\-world data. * AI\-Native Workflow: comfortable using AI\-assisted coding tools effectively. * Curiosity \& Ownership: proactive in exploring new approaches and improving existing systems. * Collaboration: strong cross\-functional working style. **What We Offer In Return** 💰 Competitive salary of £65,000 to £75,000 depending on experience 🏝️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days 🏡 Hybrid working with two days a week from our dog\-friendly Hoxton office 💪 On\-site gym and cycle to work scheme 🛍️ Employee discount at over 100 retailers 🏥 Comprehensive private medical \& dental cover with Vitality 🍼 Enhanced parental leave pay 📚 Learning \& development culture – £1,000 personal annual budget 🌍 We’re carbon\-neutral and are working towards ambitious carbon reduction goals 🎯 Lots of team socials \& activities ☀️ Annual team retreat **Want to learn more?** * About us * Xelix blog * Xelix news * Xelix glassdoor We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you \- we're happy to accommodate! If you're a recruiting agency \- we have an existing list of agencies we work with if required and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach. This is a full\-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. **Interview Process** While the exact process may vary slightly depending on the role, our typical interview stages are: * Introductory Call – A short Teams conversation with a Talent Partner to discuss your background and the opportunity. * Hiring Manager Interview – A 30–45 minute Teams meeting to explore your experience and fit for the team. * Technical Task or Presentation – A role\-relevant exercise to demonstrate your skills and approach. * Final On\-site Interview – An in\-person meeting with our senior leadership team and co\-founders at our office. We strive to make the process clear, efficient, and respectful of your time. We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent \- we use Metaview's AI note\-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications \- every application is reviewed fairly by a member of our Talent team.

Head of Growth Marketing

Market Recruitment

* **Location** : Bristol \| Hybrid (minimum two days per week in the Bristol office) * **Salary** : Competitive basic \+ pension, 25 days holiday * **Partnership** : Exclusive, retained search **Why this role is interesting** * **Build the engine from scratch:** You will step into a post\-launch, pre\-product\-market fit start\-up with a healthy budget and the autonomy to design, test, and scale a multi\-channel marketing function. * **A product with true clinical depth:** Sylva is not a generic wellness app. It is a highly sophisticated, AI\-powered platform built on rigorous clinical evidence, currently on the MHRA Software as a Medical Device (SaMD) regulatory pathway. * **Make a tangible societal impact:** Your work will directly determine whether families navigating the complex, stressful UK SEND (Special Educational Needs and Disabilities) system get the support they need when they need it most. * **Direct collaboration with the founder:** You will report directly to the CEO, Ben Cosh, operating with high accountability, absolute autonomy, and a complete lack of corporate bureaucracy. **About Sylva** Our client, Sylva, is a pioneering UK healthtech start\-up. They have built an AI\-powered family support platform that helps parents of neurodivergent children navigate SEND systems, school transitions, and daily parenting challenges. Sylva sits in the critical gaps of the current healthcare system. With assessment waitlists stretching from two to five years, and co\-occurring conditions like anxiety and burnout placing families under clinical levels of stress, Sylva provides immediate, 24/7, research\-backed guidance. Their commercial model is B2G2C. They sell enterprise licences to public sector institutions, NHS integrated care boards (ICBs), local authorities, schools, private medical insurers, and employee benefits platforms. These organisations then distribute Sylva to the families they serve. While they also run a direct\-to\-consumer channel to refine the product and build a grassroots evidence base, the institutional business is how they scale. **The opportunity** Sylva has spent the last six months testing channels, working with fractional leaders, and using external agencies. They have proven the demand and verified the clinical safety of their platform. Now, they need an in\-house marketing owner to bring coherence, structure, and a highly experimental mindset to the entire stack. This is a dual\-level marketing challenge. To succeed, you must build credible, evidence\-led demand with institutional B2B and B2G commissioners, while simultaneously sparking grassroots pull and community advocacy from the parents using the app. You will inherit a marketing budget of approximately £120,000 to allocate across paid media, PR, events, and tools. Your goal is simple: build a repeatable, predictable marketing machine. **What you will be doing** **Institutional demand generation** * Develop and execute a marketing strategy targeting B2B and B2G decision\-makers across NHS ICBs, local authorities, multi\-academy trusts (MATs), and employee benefits providers. * Produce high\-quality content, case studies, and collateral that translate Sylva's clinical data and user outcomes into a compelling business case for commissioners. * Define and own the quality and volume of marketing\-qualified leads (MQLs) entering the institutional sales pipeline. **Grassroots advocacy and brand** * Create grassroots demand so that when institutional commissioners hear about Sylva, families in their local area are already actively asking for it. * Manage a PR agency to secure earned media across education, health, and parenting trade press, positioning Sylva as the leading voice in neurodiversity support. * Maintain a coherent brand narrative that speaks directly to the distinct needs of parents, SENCOs, commissioners, and trust leaders without losing its core identity. **Rapid experimentation and growth** * Run rapid, low\-cost marketing experiments across Meta, Google, LinkedIn, and community hubs like Reddit to capture problem\-unaware and solution\-unaware audiences. * Work closely with the product and engineering teams to identify growth loops and referral mechanics inside the application itself. * Rigorously track attribution, weekly spend, and customer acquisition costs, scaling the experiments that work and immediately killing the ones that do not. **What we are looking for** **Experience** * **Healthtech, edtech, or govtech background:** This is essential. You must understand how public sector buyers think, how public institutions adopt technology, and what makes a business case resonate with a commissioner. * **Complex or two\-sided marketing models:** Proven experience marketing to both an institutional buyer (B2B/B2G) and an end\-user consumer (D2C) simultaneously. * **Hands\-on execution:** You must be comfortable working as a team of one initially, managing external freelancers and agencies, and diving into the analytical tools yourself. **Skillset** * **High data literacy:** You think in funnels, cohorts, CAC, LTV, and conversion attribution rather than vanity metrics. * **Organic community building:** A track record of driving grassroots engagement and advocacy, not just relying on paid acquisition. * **Regulatory comfort:** Experience working within a regulated environment where marketing claims must be accurate and language matters. **Mindset** * **Comfort with ambiguity:** You enjoy the early\-stage start\-up environment where systems are not yet built, categories are undefined, and you are building the plane while flying it. * **Curious and ego\-free:** You prioritise learning and evidence over opinion. * **In\-office commitment:** You value team camaraderie and are genuinely excited to spend at least two days a week in the Bristol office. **What this role is not** * This is not a pure performance marketing role. If your background is solely focused on CPA optimisation, paid media spend, and ROAS spreadsheets, you will find this role frustrating. Brand, community, PR, and institutional pipeline are equally important parts of the mix. * This is not a purely strategic management role. You will not have a large internal team to delegate to on day one. You will be rolling up your sleeves to write copy, run tests, and analyse data yourself. **The application process** We have designed a straightforward, respectful process to make sure we are a great fit for each other: 1. **First Conversation:** A 30\-minute introductory call with Market Recruitment to discuss your background and align on the role's requirements. 2. **Chemistry Call:** A 30\-minute conversation with the CEO, Ben Cosh, to discuss the vision for Sylva and ensure a strong cultural alignment. 3. **Short Profile:** A quick psychometric profile (Big Five) to help us understand how you work best. 4. **Final Round:** An in\-depth discussion focusing on your past growth experiments, B2G approach, and strategic planning.

Growth Marketing Manager: Self-Serve

Metaview

Metaview is an AI company focused on recruiting. We build AI agents that help world\-class companies hire with radically more speed and precision. We automate the toil, and augment the human for companies like Brex, Affirm, Deel, ElevenLabs, and Airtable. Founded by Siadhal and Shahriar after their experiences scaling Uber and Palantir, we’ve raised over $50m from top\-tier investors. Most recently, Google Ventures led our series B. We’re growing 5x YoY, our customers are raving fans of the product, and our story has been covered in Fortune, Forbes, TechCrunch, and The Times. It’s still day 0: Now is the time to re\-engineer how work gets done with AI at the core, and our toughest challenges still lie ahead. We’re looking for people seeking the hardest, most fulfilling work of their lives. ****How we work**** We operate with one core principle: velocity. In practice, this means we: * Optimize everything we do around accelerating rate of learning. * Do truly great work * Communicate openly and directly, and with full context. All while maintaining a hard\-earned reputation for craft and quality. ****The role**** * We're looking for a Growth Manager to scale Metaview's self\-serve growth engine. * This isn't traditional demand generation. Your job is to build a growth machine that acquires users, gets them to value faster, and turns product usage into revenue. * You'll optimize the growth funnel end\-to\-end—from acquisition and activation through conversion and expansion—working closely with Product, Engineering, Design, Product Marketing and Sales to identify bottlenecks, run experiments, and build systems that compound over time. * AI should be at the core of how you work. We expect you to automate repetitive work, ship faster, and rethink how modern growth teams operate. **Key ownership areas:** * Run rapid growth experiments: Identify opportunities, launch experiments quickly, measure outcomes and double down on what works. * Improve the self\-serve funnel: Optimize sign\-up, onboarding, activation, upgrade flows and product messaging to help more users reach value and convert. * Drive self\-serve growth: Drive the metrics that matter: new accounts, activation, paid conversion, expansion and self\-serve revenue. * Build AI\-native growth systems: Use AI to automate workflows, generate creative, analyze performance and accelerate experimentation across the entire growth function. ****What you bring**** * Experience in product\-led growth, growth marketing, product management or biz ops at a high\-growth B2B SaaS company. * A track record of owning business outcomes such as activation, paid conversion, self\-serve revenue, retention or expansion * Strong understanding of growth loops, experimentation, onboarding, lifecycle marketing and conversion optimization. * Hands\-on builder mentality: you can take an experiment from idea → build/spec → launch → analyze → iterate, and ship quickly without sacrificing quality. * Customer\-first, product\-minded approach with strong UX and messaging taste—able to design and optimize critical touchpoints like sign\-up and onboarding flows. * Excitement about using AI as a force multiplier in your day\-to\-day work. ****How you’ll work**** * Use AI tools to rapidly prototype landing pages, campaigns, experiments, and internal tooling. * Leverage LLMs and agents to generate, test, and refine messaging, creative, and growth ideas at high velocity. * Build lightweight automations and workflows to eliminate manual toil in experimentation and reporting. ****What we offer**** * The best co\-workers you'll ever have, in an environment that fosters cohesion, collaboration, and performance. * Supreme rate\-of\-learning as we re\-orient how the world works with AI. * High compensation, through cash and equity. * All the benefits you'd expect and more.

Data Product Manager

International SOS

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities. Now, we’re looking for talented individuals to join our team and make a difference. **About The Role** We are seeking a Data Product Manager to define and evolve our data platform as a strategic product, enabling advanced analytics and AI readiness. This role bridges business and technology to ensure scalable, secure, and commercially valuable data capabilities. **Key Responsibilities** * Position the data platform as a scalable, reusable internal productIdentify and address capability gaps across analytics, AI, and machine learning use cases * Own and prioritise the product backlog across data ingestion, storage, quality, and governance * Translate strategic objectives into clear deliverables, metrics, and outcomes * Partner with Data Engineering and ML teams to deliver in an agile environment * Establish standards for data quality, governance, and trust * Ensure platform readiness for advanced analytics, MLOps, and AI deployment * Collaborate with commercial teams to align platform capabilities with revenue opportunities * Communicate progress, risks, and complex concepts clearly to stakeholders **About You** * Significant experience in product management within data, analytics, or AI environments * Strong understanding of modern data platforms, cloud technologies, and data lifecycle management * Ability to collaborate effectively with technical and non\-technical stakeholders * Commercial mindset with a focus on delivering measurable business value * Degree in Computer Science, Engineering, Information Systems, or a related field **Benefits** * Competitive salary and incentive scheme * Warm, supportive, and open company culture * An opportunity to thrive in a global environment * Hybrid working: 3 days in the office * Birthday holiday and option to purchase additional annual leave * Comprehensive Benefits Package: Private Pension, Private Medical Insurance, Life Assurance and more * Our address: 566 Chiswick High Rd, London W4 5YE \#Europe By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success. International SOS has been awarded as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2025\. 13,000 experts \| 1,200\+ locations \| 90 countries \| 110\+ languages Start your journey with us today. Apply now!

Internal Account Manager

Mediq UK

**Internal Account Manager – Castle Donington** We are a leading international supplier of healthcare consumables, equipment, hygiene products, and medical devices, supporting hospitals, care providers, and other organisations in the healthcare sector. With operations in 13 countries and more than 2,500 employees, we are committed to improving healthcare outcomes and ensuring care remains affordable and accessible. We are now looking for a motivated Internal Account Manager to join our Wholesale team to manage new and existing customer accounts and grow and develop new and lapsed accounts within a defined portfolio against targets. You will provide quotes for customers and grow the value of existing accounts by seeking opportunities to extend volume, range and own brand offering. **Salary – £30,000 \+ commission** **Responsibilities** * Develop and maintain strong relationships with key decision\-makers to maximize opportunities and protect current business. * Produce a business plan for existing and new customer portfolio in line with budget * Study reports, complete gap analysis on customer accounts, and review customer trends with a view to identifying ways to increase sales \& margin. * Work with credit control to ensure customers comply with terms of trading * Provide quotes for customers to achieve agreed financial targets (Sales and Margin) * Understand the Mediq USP and tailor it to add value to customer offering * Prospect new \& lost customers * Maintain appropriate records on clients and sales activities and complete any customer reporting that may be required within agreed timescales * Grow the B2B website through customers ordering using this platform * Maintain existing business through effective customer contact * Deal with all customer issues/ queries/ requests for product and service information promptly, efficiently and courteously, ensuring appropriate follow\-up is completed where required * Provision of sales data, reports and customer specific analysis * Customer forecasting requirements * Work with other business stakeholders to ensure customer price agreements and maintained and accurate, including customer alignment, overall margin management, price increase management, cost changes, UOM issues. * Deal with category queries including stock \& non stock items, delisted and obsolete SKU’s, code changes and supersessions. **What We’re Looking For** We are seeking an ambitious and commercially driven individual with strong account management experience. While experience within healthcare or medical supplies is beneficial, it is not essential. You will bring: * Strong influencing and communication skills at all levels, both internally and externally. * The ability to interpret complex product data and create compelling, customer\-specific proposals. * Confidence in engaging with senior stakeholders and decision\-makers. * A proactive, enthusiastic, and self\-starting approach. * Excellent organisational skills, with attention to detail and the resilience to thrive under pressure. * Flexibility and adaptability in a fast\-paced environment. * Proficiency in MS Office and relevant CRM systems. **Benefits** * 25 days holiday plus bank holidays * 4x life assurance * Pension scheme * Community Investment days * Carers passport scheme and matched leave * Enhanced sick pay * Cycle to work scheme * Employee Assistance programme This is an exciting opportunity to join a global organisation with a meaningful purpose – delivering products and solutions that make a real difference in healthcare every day.

Senior Engineering & Architecture Opportunities

LSEG

**ROLE SUMMARY:** FTSE Russell, part of LSEG, powers some of the world's most recognised benchmarks and index solutions. Our technology, data and products help investors measure, manage and capture market opportunities across global financial markets. As we continue to modernise our platforms and scale our capabilities, our engineers, product specialists and data experts play a critical role in delivering innovative solutions that support investment decisions for clients worldwide. **WHAT YOU'LL DO:** We’re looking for a **hands\-on engineers** to help modernise and scale the FTSE platform — a cloud\-native, low\-latency system that operates at global scale and underpins critical investment products used worldwide. We are recruiting for individual contributors and leadership roles across a varied technical tech. You'll work on challenging problems across software engineering where performance, data quality, and reliability are non\-negotiable, while leveraging modern cloud (AWS) and AI\-assisted development tooling to accelerate delivery without compromising control. You will be need to have practical use of AI\-assisted development tooling to improve engineering productivity. **WHAT YOU'LL BRING:** * Experience developing software using Java, Python, C\+\+, C\#, or similar technologies * Experience with cloud platforms such as AWS or Azure * Knowledge of CI/CD, automation, testing, and modern engineering practices * Strong problem\-solving and analytical skills * Interest in AI and emerging technologies * Ability to collaborate effectively across global teams * Bachelor’s degree in computer science, Engineering, or equivalent practical experience **Experience We Value** We value curiosity, innovation, and continuous learning, and we're looking for engineers who are excited by emerging technologies and motivated to make a meaningful impact **.** *Join us and help build the technology and data platforms that sit at the heart of global finance.* We welcome professionals with experience in one or more of the following areas: * Software Engineering * Data Engineering * Cloud \& Platform Engineering * Site Reliability Engineering (SRE) * AI \& Machine Learning * DevOps \& Automation * Architecture \& Distributed Systems * Analytics \& Data Platforms Bring your curiosity, expertise, and ambition—and help build what's next for global investment and market intelligence. **ABOUT US:** LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open\-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open\-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG. **OUR PEOPLE:** People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers!! **Career Stage:** Senior Associate **London Stock Exchange Group (LSEG) Information:** Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of **Integrity, Partnership** , **Excellence** and **Change** underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Partnership Operations Executive - CFCW

Chelsea Football Club

**JOB TITLE:** Partnership Operations Executive **DEPARTMENT:** Chelsea FC Women – Commercial **LOCATION:** Stamford Bridge, London **CONTRACT:** Permanent / Full\-time **Closing date: 20th July** We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience. **Role Overview** This role sits within the Chelsea FC Women Commercial Team and is central to supporting the effective delivery of commercial partnerships across Chelsea FC Women. Working closely with the wider partnership team, this position will help deliver best\-in\-class servicing of club partners, ensure the seamless execution of partner rights, and coordinate commercial operations across matchdays, events, and campaigns. As Chelsea FC Women continues to grow both on and off the pitch, this role is ideal for someone looking to develop in a fast\-paced commercial sports environment. The successful candidate will bring strong organisational skills, creativity, and a proactive mindset to elevate partnership execution. **Key Responsibilities** **Commercial Operations** * Manage all branding requirements across all stadiums, competitions and the training ground \- including matchday LED boards, backdrops, static signage, and seasonal assets. * Act as the point of contact for internal departments and partners, ensuring all branding assets meet Chelsea IP and brand guidelines and are delivered on time. * Attend and support all WSL home fixtures, ensuring effective matchday operations, stakeholder coordination, and delivery of partnership commitments including ticketing, hosting, and partner experiences. **Partnership Delivery** * Support the Senior Partnership Manager in the day\-to\-day account management of CFCW partners, ensuring smooth delivery of all contractual rights. * Own the preparation and follow\-up for status meetings (e.g. agenda setting and minutes distribution). * Maintain and regularly update partner rights trackers, ensuring accurate records of asset usage and fulfilment. * Own and deliver ticketing and merchandise allocations for contracted partners, ensuring all entitlement fulfilment is managed accurately and efficiently. **Event and Campaign Execution** * Support in the planning and delivery of partner events including open training sessions, photoshoots, and campaign activations. * Ensure all relevant documentation is completed for successful event execution, including risk assessments, run\-of\-show documents, and approvals. * Assist in the ideation and delivery of partner marketing campaigns, including coordination with the internal marketing team, briefing designers, and tracking results. **New Business Support** * Assist the Commercial Sales Manager with the coordination and administration of new business meetings and presentations. * Prepare meeting collateral and maintain internal documentation to support the partnership sales process. **WPLL and League Partnerships** * Provide support on WPLL and league\-level partnerships, including event support, rights delivery, and internal approvals. **Person Specification** * Proven experience in a commercial, partnerships or sports marketing environment. * Excellent organisational skills and attention to detail. * Strong verbal and written communication abilities. * Comfortable managing multiple projects and stakeholders in a fast\-paced environment. * Demonstrates initiative, creativity, and a collaborative team approach. * Experience operations with event planning and execution is essential. * A strong passion for women’s sport, ideally with a good understanding of football. * Flexibility to work matchdays and events, including evenings and weekends as required. **Our Expectations:** * To embody the club’s BLUE behaviours (Brave, Lead, Unity, Edge) in the approach to work and interaction with others To adhere to the club’s policies and procedures, including Health \& Safety, Financial Authorisation, Confidentiality and GDPR. * To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity \& Inclusion Policy and reporting any acts of discrimination through appropriate channels * To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead * To report any misconduct or suspected misconduct to the HR Department **Our commitment to Equality, Diversity and Inclusion:** At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you. Chelsea FC is fully committed to ensuring the safety and well\-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

Senior Director, International (Global Partnership Team)

The Coca-Cola Company

At The Coca‑Cola Company, our purpose is to refresh the world and make a difference—and our partnerships with global customers are central to bringing that vision to life. As Senior Director, International within our Global Partnership Team, you will lead one of the most strategic relationships in our portfolio: Marriott International. This role delivers impact by aligning Coca‑Cola’s enterprise capabilities with Marriott’s global priorities to unlock shared growth and create long\-term value across international markets. Based in London (with flexibility for Dublin, Hong Kong, or Singapore), you will operate at the intersection of customer strategy, system collaboration, and enterprise engagement. Your leadership will shape the international commercial framework for Marriott, manage the global RFP strategy outside North America, and orchestrate cross\-system execution to strengthen alignment and maximize customer success. For senior leaders with experience in global account management and proven ability to navigate complex networks within the Coca‑Cola system, this position offers a unique opportunity to influence strategic partnerships at a global scale. **What You’ll Do For Us** * Lead the global relationship with Marriott International across markets outside North America, delivering value through strategic insight, stakeholder engagement, and system connectivity. * Direct all aspects of the long\-term international RFP process, ensuring alignment across Coca‑Cola’s global network and a coordinated, value\-driven approach to negotiations. * Develop and implement integrated negotiation strategies that support customer growth priorities and strengthen joint value creation over time. * Build senior\-level relationships within Marriott Continent teams and mobilize internal system resources and expertise to address customer opportunities and risks. * Partner closely with bottlers, internal teams, and enterprise functions to align priorities and deliver cross\-system business solutions that meet global customer needs. * Shape annual planning and stewardship routines for Marriott International, monitoring performance and course\-correcting as needed to achieve strategic objectives. * Connect Marriott priorities to Coca‑Cola’s enterprise insights and global capabilities, enabling joint investment planning and collaborative growth initiatives. * Serve as a strategic extension of core North America account leadership while activating international connectivity for global expansion. * Drive engagement across Coca‑Cola’s network for top\-to\-top customer forums, ensuring vertical and horizontal alignment across markets and functions. * Utilize strategic influence to build a global team network that identifies new business opportunities and deepens partnerships through integrated approaches. **Requirements \& Qualifications** * Bachelor’s degree required; advanced degree preferred. * 10\+ years of experience in strategic account management, customer leadership, or global partnership roles in dynamic multinational environments. * Proven track record of operating internationally and leading complex, cross\-functional initiatives across market geographies and a matrixed global organization. * Deep understanding of Coca‑Cola system dynamics and experience navigating the global enterprise network effectively. * Exceptional capability in strategic planning, commercial negotiations, and relationship building with senior stakeholders. * Strong global mindset and cultural curiosity, with ability to influence across diverse teams and regions. * Demonstrated success in mobilizing system resources and leading integrated business plan development for long\-term shared growth. **Functional** * Ability to build strong, value\-based relationships with customers and internal stakeholders. * Strong strategic planning and negotiation capabilities. * Ability to lead complex, cross\-functional teams and influence across matrixed environments. * Demonstrated ability to navigate the Coca\-Cola global network effectively. **Travel** * 50% International Travel **Location** * London, Dublin, Hong Kong or Singapore **Relocation:** * Limited relocation assistance provided **What We’ll Do For You** * Provide an opportunity to drive enterprise\-level customer strategy for one of Coca‑Cola’s most high\-profile global partnerships. * Enable collaboration across international markets while leveraging the full breadth of Coca‑Cola’s system capabilities. * Offer exposure to global customer engagement frameworks, strategy development, and partnership performance stewardship at scale. * Support future career progression through insight\-building and leadership experience in orchestrating dynamic, cross\-geography initiatives. Account Management, Analytical Thinking, Business Development, Business Planning, Communication, Consultative Sales Management, Contract Agreements, Customer Relationship Management (CRM), Decision Making, Leadership, Long Term Planning, Marketing, Negotiation, Pitch Presentations, Relationship Building, Sales Forecasting, Sales Management, Sales Process, Solutions Selling, Waterfall Model **Location(s):** United Kingdom **City/Cities** London **Travel Required** 26% \- 50% **Relocation Provided:** Yes **Job Posting End Date** July 12, 2026 **Our Purpose And Growth Culture** We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130\+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca\-Cola. Annual Incentive Reference Value Percentage:30 Annual Incentive reference value is a market\-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Hospital Sales Specialist

BMS Performance

🚀 **Business Development Manager \- ENT \& Dental Equipment** **Territory \-** South Wales \+ South West Swansea up to Birmingham to Portsmouth and into the South West region. 💰Up to £50K basic \+ £30K\+ commission! Want to sell **cutting\-edge dental equipment** for a company that's **tripled its turnover in the last several years** ? **🔥 Why This Role?** * Exclusive supplier of innovative ENT \& dental surgery technology * Huge earning potential with uncapped commission \- earn 4% on sales * High\-growth business with genuine promotion opportunities * **Every senior leader, including the MD, started as a Territory Manager!** **💼 What You'll Do** * Sell capital equipment into NHS and dental hospitals, large dental practices and community clinics * Build relationships with EBME, ENT consultants, speech \& language specialists, registrars and junior dentists * Win new business while growing existing accounts * Deliver technical, value\-led product demonstrations * Representing a range of ENT/root canal capex, dental scopes, examination chairs etc \- min £10K\+ per unit **👊 Who You Are** * **Secondary care sales experience essential** * New business driven, autonomous, entrepreneurial * Successful medical device sales professional * Capital equipment sales preferred * Full driving licence \- happy to travel **💰 The Package** * £45\-50K basic * £36K uncapped commission * Fully expensed company car * Healthcare, pension \& career progression

Growth Customer Success Manager

Ably

Our everyday digital experiences are in the midst of a realtime revolution. Whether chatting alongside a livestreaming event, receiving realtime financial information, or working with colleagues in an online collaborative environment \- consumers simply expect realtime digital experiences as standard. At Ably we’re not just witnessing this revolution, we’re powering it \- at scale. At the heart of our mission lies a commitment to putting developers first. Ably provides a suite of products to build, extend, and deliver powerful digital experiences in realtime, delivering billions of messages for millions of devices every day and supporting organizations like Harness, EA, Panasonic and HubSpot. Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. The opportunity in front of us is immense. And we’d like your help. **About this role** We are building a new customer success motion from the ground up, and this role is at the centre of it. As our Growth Customer Success Manager, you'll own the success of Ably's Growth Success tier for customers spending between approximately $10k and $30k ARR. We’re focused on delivering exceptional experiences for our customers and our developer community, and this role is key in building that motion. You’ll focus on helping developers understand, adopt and scale with Ably, manage renewals and help to build the engine that powers a scaled, digital CS function for Growth. This is not a position where you inherit a programme and run it. It's hands\-on, data\-informed customer work that gradually builds into something more systemic. It’s a role for someone highly analytical, who’s excited by the combination of being hands\-on with customers and improving the system that allows us to scale. **Day to day you will** * **Own retention and expansion for Growth tier accounts.** You will be directly accountable for GRR and NRR within the Growth tier, including managing renewals, identifying expansion opportunities, and flagging accounts that should be elevated to Dedicated CS or Sales. You’ll be the human connection for accounts that aren't yet covered by a scaled digital motion. * **Play a key role in building the digital CS motion.** You’ll design and implement Ably's first scaled customer success programme for the Growth tier. This means defining which product and revenue signals matter, building health scoring for the segment, creating automated lifecycle journeys, and establishing the playbooks that drive engagement at scale. You will determine what "good" looks like for this segment and build the system to deliver it. * **Run the product intent engine.** You'll work with product usage data, consumption patterns, and activation signals to understand what healthy and at\-risk looks like across the segment. You don't need to be a data engineer, but you do need to be comfortable pulling your own analysis, identifying trends, and translating what you find into action. Working with our data warehouse (Snowflake), CRM (HubSpot) and product analytics will be a key part of the job. * **Support the transition from high\-touch to scaled.** Some accounts currently receiving dedicated CSM support will move into the Growth tier. You'll manage that transition carefully, maintaining continuity of experience while shifting those customers to the new model. * **Partner with Developer Experience.** Ably's DevEx function owns the product\-led, self\-serve success motion for all users. Your role layers revenue\-focused engagement on top of that foundation. You'll work closely with DevEx to make sure the two motions are complementary, and to share signal and insight across the two teams. **We'd love to talk if you have** * Approximately 4\-7 years experience in Customer Success at a technical B2B SaaS company. * Exposure to scaled, digital, or tech\-touch CS programmes. You understand how data and automation drive outcomes at volume, even if you haven't built a motion from the ground up yourself. * Comfort working with usage data and BI tooling to identify trends and make decisions independently. Experience with Metabase, Snowflake, or similar is a strong advantage. * A clear understanding that CS is a revenue function. You're accountable for GRR and NRR, and you know the difference between a customer who needs help, one who's ready to expand, and one who should be escalated. * The instinct to turn a solved problem into a repeatable playbook rather than a one\-off fix. You have a builder mindset and are energised by creating structure where none exists. * Enough technical fluency to hold your own with developer audiences. You don't need to be an engineer, but you should be comfortable in technical conversations and able to interpret product usage patterns. * Experience of using AI as part of your workflow and an understanding of how it can accelerate your research and analysis. * Strong written and verbal communication skills, and the ability to work cross\-functionally with Sales, Product, and Engineering. **Bonus points if you have** * Experience in developer tools, infrastructure or API products is a genuine advantage given Ably's technical customer base. * Experience working with consumption\-based or usage\-based pricing models. **What’s it like to work at Ably?** We’re tackling planet\-scale problems and our ambitions are a testament to that. You’ll join a successful, deeply motivated and collaborative team that thrives on innovation, experimentation and autonomy. To get a sense of life at Ably, visit our careers page. You can also read about the origins of Ably's core values on our blog. We believe in fostering a culture that's built on inclusivity and mutual respect among all team members, and we recognise that each individual is different and will want to be supported in their role in different ways. We provide a range of perks and benefits to aid folks' development and wellbeing, allowing them to be their best selves and do great work. * A remote\-first and flexible work environment. UK\-based teams come together in person once per month in our London hub (next to Old Street) and we get together as a company twice per year. Aside from that, you’re welcome to work wherever suits best for you. * Equity. We’re a growing start\-up and we want all team to members to share in the success of the company through our EMI share options programme. * Enhanced holiday allowance. Our policy provides Ablyans with 28 days of paid annual leave (27 regular days, plus a day off to enjoy your birthday). * Enhanced parental leave package, so that you can take the time you need to get to know your new family member, rest and recover. * Home workstation budget of £500 on joining (and £150 p/a thereafter), so that your home office is set up to serve you well and that you have everything you need to work comfortably. * Personal learning and development budget of £1000 annually, and 5% L\&D time during working hours to focus on improving your skillset. * Private healthcare with BUPA. * Medical cash plan to cover a range medical and dental costs. * Mental wellbeing coaching and counselling from Self Space. * Monthly wellbeing budget via Juno. * Life assurance and income protection. * Access to Tech \& Cycle to Work schemes. * Weekly snack allowance for our end\-of\-week “Need To Know” meeting. * A fully\-paid one\-month sabbatical after five years with Ably. **Diversity, Inclusion \& Belonging at Ably** We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long\-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity. *If you enjoy working as part of a technology company, value open source, and love solving hard problems \- then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.*

Revenue Protection Smart Meter Engineer

Utilita Energy

Job Title: Revenue Protection Smart Meter Engineer The following information aims to provide potential candidates with a better understanding of the requirements for this role. Salary: £40,758 plus Bonus scheme Hours: 40 hours per week Established in 2003, Utilita is the UK's first \- and still only \- energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet. Are you a qualified Dual Fuel Smart Meter Engineer? Do you enjoy solving complex Smart Meter issues? If so, we have a great opportunity for you to join our award\-winning Field Services team as a Revenue protection Smart Meter Engineer. What does this role involve? Representing our Revenue Protection team, you will attend domestic and commercial properties to investigate and resolve smart meter alerts and safety issues. **Your Day\-to\-day Responsibilities Will Include** engaging with customers at pre\-warrant and warrant appointments; discussing repayment options and agreeing suitable resolutions; installing and exchanging smart meters when required; collaborating with internal teams to ensure all outcomes are compliant. Who are we looking for? The successful candidate will hold CMA1/CCN1 or equivalent, MET1, MOCOPA (single phase, single off multi, multi rate), along with previous experience as a Smart Meter Engineer. 3\-Phase and Medium pressure qualifications would be desirable but would not be essential. You will thrive in a team\-focused environment where clear communication, flexibility and resilience are key. With no two days the same, you'll enjoy adapting to new challenges and making a real impact. Your role will involve having access to our customer's homes some, so you'll need to go through some enhanced security vetting. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace; we're a place to thrive. **About Us** Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that's good for the pocket and planet. Since then, we've made it our mission to put fairness first \- supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain's smart meter revolution, our belief in smart technology means that we're always evolving and looking for ways to improve our services through innovation. Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we'll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes. Our core values are powerful, yet simple: Fairness, Smart and Sustainability! Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies \- Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

B1 Licensed Engineer

JMC Aviation

JMC Aviation are working with an MRO company based in **Luton** , looking to recruit a new **B1 Licensed Engineer** to join their team. This client is an international line and base maintenance provider, operating a comprehensive level of support for commercial aircraft operators. As an independent MRO, they are able to adapt their approach to respond to rapidly changing requirements and provide services which include component repairs, overhauls, piece part manufacture, aircraft fuel tank repairs, aircraft maintenance, aircraft interiors and AOG support. The company's culture of being a friendly, dynamic team with a professional work ethic of continually nurturing talent, means that their employees' ongoing learning and development is taken seriously with training support to widen skills and knowledge. This vacancy is available due to business turnovers. This is a **Permanent Position** based in **Luton** 5/5/4 day shift pattern, 12 hour shifts mixed days and nights. **Salary and Benefits** * 7% Employer Contribution Pension * 3x Life Assurance * Private Healthcare \& Private Dental * Free Eye Tests \& Vouchers Towards Glasses * Employee Assistance Programme * Employee Referral Programme * Cycle to Work Scheme * Buy \& Sell Annual Leave * Salary Sacrifice Scheme * Enhanced Loyalty Leave * Holiday Perks **The Role** The primary purpose of this role is to carrying out certification of work carried out in accordance with the scope and privileges of the authorisation held. **Other Duties Involve** * Supervising staff in conjunction with a Leading Mechanic, allocated to the aircraft or zone that the Certifying Engineer is accountable for * Ensuring that any significant findings that could affect the aircraft delivery are reported to the Shift Manager as soon as possible * Ensuring that work is carried out in the most efficient manner to ensure the aircraft turnaround times are met * Ensuring continuity of work by completing the handover log and being available to give a handover at the shift change * Ensuring spares are identified and provisioned in the most time efficient manner so as to avoid any delays in rectification * Maintaining an awareness of Human Factors and ensure Health and Safety standards are of the highest possible and in line with the Company Safety Manual * Raising safety reports are raised following any incidents or identification of any hazards **In order to be successful in this role the B1 Licensed Engineer will need to demonstrate the following skills and attributes:** \- UK CAA Part 66 B1 Licence with 6 months recency in the last 2 years on A320 \- Line maintenance experience \- Hold a Drivers License If you think this is the role for you and you have the necessary skills and attributes, please apply today or contact JMC Aviation for more details. Please note that due to the high level of applicants we will only be contacting shortlisted candidates regarding this role. For this opportunity JMC Aviation Ltd is acting as an employment agency. In applying for the above position and sharing your personal data with JMC Aviation Limited, you acknowledge that your personal data will be processed in accordance with our Privacy Policy (found on our website).

Assistant Directorate Manager

The Royal Wolverhampton NHS Trust

The Assistant Directorate Manager will support the Directorate Manager in the operational leadership and delivery of Adult Community Services, with a clear focus on enabling the strategic shift from acute to community‑based care. The role will support the development and delivery of services that promote care closer to home, reduce avoidable hospital admissions, and enable timely discharge from acute settings. Working closely with clinical leaders, corporate teams and system partners, the post holder will provide day‑to‑day operational oversight, ensuring services are safe, effective and deliver against performance expectations. The role will play a key part in driving service improvement, embedding community pathways and supporting delivery of Trust and system priorities. The post holder will act as a senior operational lead within the Directorate, including deputising for the Directorate Manager during periods of absence or service pressure. The post holder will support the operational management of Adult Community Services, providing day‑to‑day oversight to ensure delivery against activity, quality and performance targets. Working closely with clinical leads, acute services and system partners, the role will support admission avoidance, timely discharge and the development of community pathways aligned to the shift from acute to community care. The post holder will lead and support service improvement and transformation initiatives, ensure effective workforce management including safe staffing and appropriate skill mix, and oversee the management of risks, incidents and complaints with timely escalation and resolution. The role will also contribute to financial management, ensuring services operate within agreed budgets and deliver efficiency, while maintaining compliance with Trust policies, governance requirements and regulatory standards. The Assistant Directorate Manager will act as a key operational lead during periods of service pressure and deputise for the Directorate Manager as required. The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020\. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly. For further details / informal visits contact: Name: Charlotte Dutton Job title: Directorate Manager Email address: charlotte.dutton@nhs.net Telephone number: 07917089685 PA Sally Elwell sally.elwell@nhs.net 01902 446171

Director, Professional Services - EMEA

Dotmatics

**Our Why At Dotmatics** At Dotmatics, we believe science, data, and decision\-making must be deeply intertwined for innovation to thrive. Our Portfolio includes Luma, LumaLab Connect, ELN Platform, Graphpad Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express, LabArchives, NQuery, EasyPanel, MStar, SoftGenetics and Virscidian. Dotmatics is now a Siemens company **We have a vision for a new Lab of the Future that will change the future of scientific research.** We have created the world’s most comprehensive digital science platform – best\-of\-breed software applications already used by more than 2 million scientists, together in a single ecosystem united by a powerful, flexible enterprise data platform. This is not flat data buried away in digital graveyards. This is dynamic, multi\-dimensional decision\-making. Scientific enterprises need a new level of effectiveness to achieve tomorrow’s breakthroughs. Illness will not wait. The biosphere will not wait. We are tireless in our vision, because the time for innovation is now. **Shaping the Future of Science At Dotmatics** Our global team of more than 800 colleagues are dedicated to supporting our customers in over 180 countries. Together, with our scientific community of users, we accelerate scientific innovation in order to make the world a healthier, cleaner, and safer place to live. You’ll join a collaborative, global team pushing the boundaries of scientific innovation. Your ideas and efforts will have a tangible impact, accelerating scientific progress and discovery. We offer a dynamic, remote\-friendly environment that fosters high integrity and collaboration, empowering you to excel. Dotmatics is a company built by scientists, for scientists. Combined, we are now the world’s largest cloud\-based scientific research R\&D platform. We need your help to keep growing and pioneering the future. **We are Science Driven. We are Customer Centric. We are Better Together.** **What do we need** We are seeking a Director, EMEA Professional Services to lead our EMEA Platform Services organisation and drive delivery excellence across our scientific software portfolio. Reporting to the VP, Global Professional Services, you will lead the regional delivery organisation through a management layer, initially comprising Application Scientist Managers and an India Services Manager responsible for both direct hires and outsourced delivery capability. You will be accountable for regional delivery execution, commercial performance, customer governance, organisational capability and delivery excellence across EMEA, while helping shape the evolution of Professional Services as we continue our transition to Luma. This is a regional business leadership role with accountability for services revenue, utilisation, margin, forecasting, delivery quality, customer outcomes and people leadership. In this role you will, **Lead the EMEA Services Organisation** * Lead and develop a high performing management team across scientific implementation and regional delivery. * Build a culture of accountability, collaboration and continuous improvement. * Develop an organisation capable of supporting both established Platform implementations and next generation Luma solutions. * Build management capability and succession across the region. * Lead offshore resources **Drive Commercial Performance** * Own regional services bookings, revenue, utilisation, margin, forecasting and delivery predictability. * Partner with Sales, PreSales, Support and Customer Success to shape, scope and govern services engagements. * Ensure strong commercial discipline across Statements of Work, change control, financial management and resource planning. * Identify delivery risks early and drive practical mitigation plans. **Deliver Customer Success** * Act as the senior Professional Services leader for strategic EMEA customer engagements. * Build trusted executive relationships with customer stakeholders. * Lead executive governance, steering committees and major delivery escalations. * Ensure programmes consistently deliver quality outcomes, customer value and commercial success. **Strengthen Delivery Operations** * Lead regional resource planning across Application Scientists, India\-based teams and partner delivery. * Develop scalable delivery capacity through offshore teams and strategic partners. * Partner closely with the Global PMO to ensure consistent delivery governance, forecasting and project management standards. * Drive continuous improvement in delivery quality, operational maturity and implementation predictability. **Partner Across the Business** * Work closely with Sales, PreSales, STS, Support, Customer Success, Product, Finance, Legal and Partner teams. * Provide implementation insight that helps shape product evolution and service offerings. * Represent Professional Services in planning for Luma, partner enablement and regional growth. * Support the evolution of repeatable, scalable delivery models across the Platform business. **We're looking for** an experienced Professional Services leader who combines commercial thinking with strong operational execution. You will bring experience in Scientific software, R\&D informatics, ELN, LIMS, SDMS, lab automation and orchestration, data platforms or scientific workflow software or similar industry. Ideally you will hold experience working in/with the Life sciences, pharma, biotech, chemicals, CROs or regulated research environments. You have a deep understanding of services delivering enterprise SaaS, cloud platforms, data platforms, digital transformation with complex workflow implementation **The key skills we are looking for** * Significant leadership experience within Professional Services, consulting or enterprise software delivery. * Experience leading managers and building high performing regional organisations. * Ownership of commercial metrics including revenue, utilisation, margin, forecasting and capacity planning. * Experience leading complex customer implementations and executive governance. * Strong understanding of Statements of Work, project governance, scope management and change control. * Experience working closely with Sales, PreSales, Support, Product, Customer Success and Finance. * Experience building offshore, partner or blended delivery models. * Strong executive presence and the ability to influence senior stakeholders across a global organisation. **You may also have;** * Scientific software, R\&D informatics, ELN, LIMS, SDMS, laboratory orchestration/automation or scientific workflow platforms. * Life sciences, biotechnology, pharmaceutical or chemicals industries. * Enterprise SaaS, cloud platforms or digital transformation programmes. * Partner\-led delivery or systems integrators. * PSA, CRM and project governance platforms such as OpenAir, Salesforce or Jira. * Regulated environments, including GxP.

Operations Manager – Specialist Community Services

Compass Associates

**Operations Manager – Specialist Community Services** **£48,000 \+ Performance Bonus (OTE £55,000\+)** **Hybrid \| Croydon \| Full\-Time \| Permanent** **Are you an experienced operational leader with a track record of delivering high\-performing healthcare services?** **Do you thrive in fast\-paced environments where you can take ownership of service delivery, team performance, and continuous improvement** ? We are partnering with an ambitious, rapidly growing independent healthcare provider delivering NHS community services across London and the South East. With established and expanding contracts in ENT and Dermatology, they are seeking an accomplished **Services Manager** to oversee the operational, financial, and strategic performance of a portfolio of NHS community services. This is a high\-impact leadership role, reporting into the leadership team, offering the opportunity to shape service delivery, drive performance, and play a key role in the organisation’s continued growth. **The Opportunity** As Services Manager, you will take full accountability for the operational management, profitability, and performance of multiple NHS community contracts. You will lead multidisciplinary teams, optimise patient pathways, and ensure the delivery of safe, efficient, and high\-quality services. You will work closely with clinicians, commissioners, and internal stakeholders to enhance patient outcomes, maximise operational efficiency, and deliver against contractual and financial targets. **Key Responsibilities** * Lead the day\-to\-day operational delivery of ENT and Dermatology services across multiple clinic locations * Take ownership of the full patient journey, from referral through to discharge, ensuring seamless and compliant service delivery * Manage service performance against KPIs, contractual requirements, and NHS waiting time standards * Optimise clinical capacity, workforce planning, clinic scheduling, and resource allocation * Maximise referral activity and ensure services are appropriately positioned to meet demand * Oversee clinic location sourcing, negotiation, and performance management * Monitor, analyse, and improve operational data, identifying trends, risks, and opportunities * * Build and maintain strong relationships with commissioners, clinicians, trusts, local authorities, and partner organisations * Drive service improvement initiatives to enhance patient experience, operational efficiency, and clinical outcomes * Ensure compliance with all NHS, CQC, and internal governance standards * Lead, motivate, and develop both clinical and non\-clinical teams, fostering a high\-performance culture **About You** * Degree educated (must have) * Proven experience in operational leadership within healthcare services * Strong understanding of NHS contracts, service delivery models, and performance frameworks * Demonstrable experience managing budgets, financial performance, and P\&L accountability * Excellent stakeholder management skills, with the ability to influence at all levels * Strong analytical capability, with experience using data to drive decision\-making and service improvements * Experience in pathway optimisation, capacity planning, and waitlist management * A collaborative, resilient, and solutions\-focused leadership style Candidates with backgrounds in healthcare operations, community services, outpatient services, or multi\-site clinical service management are particularly encouraged to apply. **Salary \& Benefits** * Basic salary of up to **£48,000** * Realistic on\-target earnings of **£55,000\+** * **Quarterly bonus:** £1,000 for achieving operational profit targets * **Annual bonus:** £1,000 for achieving annual operational profit targets * **Overachievement bonus:** £250 for every £20,000 above annual budgeted operating profit * Hybrid working model (typically 3 days in the office) * 37\.5\-hour working week, Monday to Friday * Paid travel to clinic locations * Excellent career progression within a growing organisation * Autonomous leadership role with significant strategic influence **Location: Croydon (Hybrid) \-** *This role is well suited to candidates based in South London, Central London, Surrey, Kent, and surrounding areas, including Redhill, Epsom, Bromley, Orpington, and Kingston upon Thames.* Interested? For a confidential discussion or to apply, please apply today or contact **Tom Fitch** on **02393 874295** or **tfitch@compassltd.co.uk** **Referrals:** We offer a £500 voucher for every successful recommendation or referral.

SOFTSWITCH DEVELOPER

Appello UK

**⌨️SOFTSWITCH DEVELOPER** **Join us as a Softswitch Developer and help build the next generation of voice and communication solutions.** **Design and optimise scalable VoIP platforms, driving seamless, secure, and reliable services.** **Collaborate with expert teams to innovate, enhance performance, and shape exceptional user experiences.** **🕰️Hours: **35 hours per week**** **📅Shift pattern: Monday \- Friday 09:00\-17:00** **💸Salary: up to £55,000 per annum dependant on experience** **📍Location: Hybrid \- Bracknell** **📆Start Date : August/September 2026** **⚠️ **Please note that this role is subject to pre‑employment screening, including Right to Work checks and two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted if required.**** **🌍This role is a UK based role and any hybrid/remote work must also be within the UK.** **🌟For this role, you need 5mpbs upload and 15mpbs download internet speed🌟** **😎Appello Perks :** * 175 hours holiday pa * Medical Insurance \- Individual Cover * We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more * 24/7 employee assistance programme with an easily accessible app! * Family and friends’ discounts on our services \& products * Pension Scheme, up to 4% Company matched * Free on\-site parking **👇about You** You're a passionate and technically skilled professional who thrives on solving complex challenges and delivering exceptional communication experiences. You enjoy working in fast\-paced environments, collaborating with a variety of teams, and using technology to drive continuous improvement. **What you'll bring:** 🎯 **Proven experience** working with ACD switching environments, ideally **Genesys Cloud CX (PureCloud)** , and telephony networks using SIP and digital voice technologies. 📞 **Strong knowledge** of contact centre solutions, including IVRs, queue management, routing strategies, call flow design, and scripting logic. 📊 **Experience creating dashboards and monitoring performance** , using data and insights to optimise services and customer journeys. 🤖 **Understanding of emerging technologies** such as chatbots, speech recognition, and system integrations. 🧠 **Excellent analytical and problem\-solving skills** , with the ability to diagnose and resolve complex technical issues. 🤝 **A collaborative approach** , working effectively with technical and non\-technical stakeholders to deliver successful outcomes. 📝 **Strong communication and documentation skills** , ensuring solutions are clearly recorded and knowledge is shared across teams. 🎓 A degree in **IT, Computer Science, or a related discipline** , or equivalent hands\-on experience in a similar technical role. **It would be great if you also have:** ☁️ Experience with **cloud technologies** , particularly AWS. 🔗 Knowledge of **REST APIs, integrations, databases, and SQL** . 🏅 Cloud certifications such as **AWS, Azure, or GCP** . 🌱 Experience mentoring colleagues and supporting the development of others within technical teams. ****⌨️THE ROLE**** Are you passionate about building innovative voice and contact centre solutions? As a **Softswitch Developer** , you'll play a key role in delivering reliable, scalable, and secure communication services that support exceptional customer experiences. Working with modern VoIP technologies, SIP\-based telephony, and contact centre platforms, you'll help shape and enhance the systems that keep our customers connected. **What you'll be doing:** 📞 **Designing and supporting** ACD switching environments and contact centre solutions, including Genesys Cloud CX. 🔄 **Developing and optimising** call flows, routing logic, IVRs, queue management, and call prioritisation to improve customer journeys. 🌐 **Enhancing telephony services** through SIP\-based technologies, call control logic, and cloud/on\-premise communication platforms. 🤖 **Implementing innovative features** such as chatbots, speech recognition, and integrations between contact centre and backend systems. 🛠️ **Troubleshooting complex issues** across voice, routing, and telephony environments to ensure high availability and performance. 🤝 **Collaborating closely** with infrastructure, networking, application, and operations teams to deliver end\-to\-end solutions and continuous improvements. 📈 **Driving service excellence** through system optimisation, monitoring, upgrades, reporting, and robust release management processes. ****READY TO APPLY ✅**** If you enjoy solving complex technical challenges, working with cutting\-edge communication technologies, and making a real impact on customer experience, we'd love to hear from you. ✨ Simply upload your **CV** and answer a few questions about yourself. **Other Information** This is an exciting time at Appello \& Careline365 \- we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337\.

Key Account Manager

Evolve

Evolve are recruiting for leading Ophthalmology company who are seeking a Key Account Manager to join their team. You’ll manage our client’s glaucoma pharmaceutical business, driving sales, promotion, and education of the product portfolio. Alongside this, you will build and nurture strong relationships with key customers, positioning our client as a trusted partner and leading presence in the glaucoma and dry eye market. This is a full\-time position working across Scotland. **What’s on offer?** **Excellent Salary \& Benefits:** A competitive starting salary, along with an exceptional bonus, company car or allowance, private healthcare, Death in service, pension and more! **Innovative Product Portfolio:** Work with a leading Ophthalmic product range in a specialist market. **Stronger Voice** \- Put your ideas and input carry real weight in shaping products, strategy, and company culture. **Connected Team Culture** \- Enjoy a more personal, supportive, and collaborative work environment. **Ideal Requirements for the Key Account Manager** * **ABPI Qualified Professional** – Bring your recognised industry accreditation and expertise to a role where you can truly make an impact. * **NHS \& Secondary Care Sales Pro** – Experienced in healthcare sales with a **genuine passion for ophthalmology** and improving patient outcomes. * **Proven Sales Achiever** – A strong track record of **exceeding targets** and driving business growth in a competitive market. * **Master of Influence** – Exceptional **selling, negotiation, and networking skills** that build lasting partnerships and open new opportunities. * **Strategic Account Manager** – Skilled at taking a **territory management approach** , developing tailored plans to maximise results and customer satisfaction. * **Compelling Communicator** – Confident, polished, and persuasive with excellent presentation skills to engage stakeholders at every level. **Role Responsibilities for the Key Account Manager** * **Build Powerful Partnerships** – Develop and nurture strong relationships with key customers across both the **NHS and private sector** , becoming a trusted partner in delivering outstanding healthcare solutions. * **Drive Impactful Conversations** – Lead engaging, strategic, and sometimes challenging discussions that **move account objectives forward** and strengthen long\-term collaboration. * **Map the Key Players** – Create a clear and effective **stakeholder map** , identifying decision\-makers, influencers, and access champions to maximise opportunities. * **Own Your Territory** – Take charge of your area with a **strategic business plan** that drives growth, manages resources, and delivers measurable results. * **Leverage Data for Success** – Maintain accurate, up\-to\-date customer records and use this valuable insight to **inform planning, reporting, and smarter decision\-making** . **Recruitment Process** 2 stage interview process. Connect with a hiring manager and team who are committed to guiding your career and helping you make an impact. Excited to learn more? Click apply or reach out to Katie Fisher on 0113 457 0777 for full details! Get to know your recruiter, Katie, on our website: https://www.evolveselection.com/the\-team/team/katie\-fisher *Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors.* **Application Process** Evolve Selection acts as a recruitment partner on behalf of our clients. All applications are reviewed by our specialist consultants and assessed against the specific requirements of the role. Suitable candidates will be contacted for an initial discussion before being introduced to the hiring client. We appreciate every application; however, due to application volumes, we may not be able to respond to all candidates individually. If you have not heard from us within 3 working days, please consider your application unsuccessful for this particular role, however we may contact you regarding future opportunities that match your experience in line with our privacy policy. *Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.*

Clinical Business Manager - Surgery

Lancashire Teaching Hospitals NHS Foundation Trust

We are seeking to appoint a high calibre and credible operational leader who will provide strong leadership within the Surgery Division and across the Organisation. We are seeking a dynamic, innovative and motivated individual, passionate about clinical service transformation, excellence in patient care and who shares our values. This role will be working alongside an established leadership team and experienced clinical leaders and is a good development opportunity for an ambitious operational manager. The Clinical Business Manager is the Accountable Officer for the Clinical Business Units (CBUs) of Acute and Specialist Surgery and is responsible, alongside the Clinical Directors, for the direct delivery of all patient services within it. This involves ensuring that high quality services are provided to patients and that all operational and performance targets, including waiting lists, finance, HR are achieved. The role also includes ensuring that services are continually improved and developed in line with best practice standards. We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area \& give specialist care to 1\.5 million people across Lancashire \& Cumbria. Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients \& staff, ensuring we keep thriving \& delivering outstanding healthcare right across our local towns. You’ll have access to varied development opportunities, learn new skills, meet fab people \& do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills \& enhance your career path. You’ll make an impact, be challenged to think differently, be bold \& help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of. For further details / informal visits contact: Name: Jack Brown Job title: Divisional Director Email address: jack.brown@lthtr.nhs.uk

Revenue Cycle Management Application Specialist

MEDITECH UK and Ireland

The main purpose of this position is to provide guidance to customers throughout their Expanse implementation project using a combination of professional experience, analysis of customer requirements and strong knowledge, skills and expertise in the assigned MEDITECH application/s, workflows and integrations. **Main Duties:** * Critically analyse customer operational and business processes and advise on best practices, future state workflows. Promote the use of standard content and Expanse system workflows as practical. * Support customer validation during testing and go\-live, ensuring prioritisation and follow up of issues logged. Discern the difference between an issue and change request. * Troubleshooting, researching, escalating (as appropriate) and resolving customer software and system problems. * Serving as a repository for knowledge regarding product, workflows, best practices, content and integration of applications relating to product area. * On\-site or virtual training of core customer projects or support team members. * Ensure handover on the overall Implementation process, modifications, changes, business\-specific or country\-specific changes to ensure support of the product. **Qualifications, knowledge, experience and skills required:** * Degree or diploma in the relevant field of work or considerable experience in healthcare information systems software support. * At least 3 years professional experience in Administrative or Financial healthcare environment or 5 years MEDITECH Support experience. * Excellent communication and presentation skills including high attention to detail. * Ability to build relationships and work collaboratively with MEDITECH employees and customers. * Systems training experience would be useful in this role * A good aptitude for business analysis, critical thinking and problem\-solving. * Sound computer literacy and a demonstrated ability to understand and adapt to new electronic processes and programs. * Available to travel locally and internationally to meet the needs of the role * Flexibility for occasional after\-hours work to support key customer events MEDITECH UK is now a Certified Great Place to Work! In keeping with MEDITECH’s values of LIVE, BELIEVE, RESPECT and NURTURE, we are committed to fostering respect in the workplace, promoting teamwork and sensitivity towards others. Our recruitment process is free from harassment, intimidation, bias and discrimination and we strive to recruit and develop people with potential at all levels of the business. All applicants should be legally eligible to work in the country they are applying to. All applicants must be willing to undergo a DBS check. **Closing Date for Applications:** Friday 24th July 2026 \*This listing may close early if there are a high number of applicants.\*

Implementation Manager

Benchling

We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R\&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done. Benchling is the AI platform for biotech R\&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma. We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day\-to\-day. As part of our interview process, you'll complete a brief AI\-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today. **Role Overview** Benchling is building a world\-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R\&D Processes, and roll out solutions that transform how their research teams work together. To be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system. **Responsibilities** * Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers * Own implementation success from project kickoff to go\-live, leveraging strong project management skills, scientific expertise, and deep product knowledge. * Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments. * Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs. * Lead requirements and design workshops, perform data modeling \& application configuration, develop test plans and guide UAT execution, train and onboard users. * Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices. * Understand and document customer pain points, advocate for them internally to influence product changes. * Identify and work with sales on opportunities for account expansion post go\-live. **Qualifications** * MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field. * At least 2 years of experience in a lab or R\&D setting, ideally in antibody discovery or strain engineering or process development. You must be able to empathize with scientists and quickly understand complicated scientific concepts. * Software Implementation experience, preferably with a SaaS software company. * Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives. * Self\-starter with the ability to be successful in a startup environment. * Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner. * Ability to travel up to 25% based on customer and project needs. * Experience using Benchling platform **Bonus If You Have** * Experience using Benchling, especially if you’ve been a Benchling administrator. * Software Implementation experience, preferably with a SaaS software company. **Salary \& Benefits** Full\-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence. Benchling takes a market\-based approach to pay. The candidate's starting pay will be determined based on job\-related skills, experience, qualifications, interview performance, and work location. \#BI\-Remote **Benchling welcomes everyone.** We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

Clinical Engineer

King's College Hospital NHS Foundation Trust

The post holder will provide technical support to the wider MEMS service, working across all aspects of clinical engineering to ensure that medical devices are managed and maintained to a high standard. This will include working across device safety, replacement planning, asset register management and maintenance planning. The post holder is primarily responsible for ensuring accurate asset records are created and maintained, leading inventory audits to validate data where required. They will ensure suitable service levels are specified for both in\-house and contracted out maintenance providers and that preventative maintenance activities are assigned and met in an efficient and cost\-effective manner. They will provide technical scrutiny of maintenance data in order to monitor and challenge providers where necessary and ensure technical and safety issues are followed up and resolved. There is a requirement to accurately record technical information on the Trust medical device asset register and to design reports to query the database, ensuring transparent and robust device governance. **Technical** * Collate and interpret complex technical information relating to the service and maintenance requirements of medical devices and utilise that information to make recommendations regarding required service frequency and level of maintenance cover. Apply risk management techniques to decision making and maintain audit trials to demonstrate compliance with CQC regulations. * Manage requests for new or replacement medical equipment, liaising with end users and suppliers to capture clinical and technical aspects of equipment specifications. * Develop specifications for new equipment and related service and maintenance contracts and lead technical evaluations * Respond to reports of adverse incidents involving medical devices. This may involve the complex fault finding on medical equipment and the production of detailed written reports to summarise findings and recommend appropriate action. * Interpret technical information from medical device related safety notices and ensure recommendations for remedial work are fully justified and actioned. * Provide technical oversight of external maintenance providers and identify opportunities to bring outsourced work in\-house. * Give advice or support to colleagues or manufacturers when repair or maintenance falls inside own level of expertise. * Inform users of reasons for faults/incidents involving medical devices, the action taken and how to avoid re\-occurrence. The Trust provides a full range of local and specialist services across its five sites. Transforming Healthcare is the vision at the heart of the King’s Strategy – 2026 to 2031\. Together, we are pursuing six strategic ambitions: delivering high\-quality patient care; being a great place to work; leading pioneering research, innovation and education; building strong and successful partnerships; providing timely and efficient care; and ensuring long\-term financial sustainability. Achieving these ambitions will require all of us to work as one Team King’s, united by a shared commitment to our values of being caring, collaborative, inclusive and innovative. By living these values every day, we will transform healthcare for our patients, our communities and each other We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people. *King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.* For further details / informal visits contact: Name: Richard ARSCOTT Job title: Senior Clinical Engineer Email address: richard.arscott@nhs.net Telephone number: 020 3299 3491

Product Manager

X4 Technology

**Product Manager – Customer Experience \& Rewards** **Location: London (Hybrid – 3 days in the office)** We're partnering with a high\-growth, profitable fintech that's transforming the way small businesses manage their finances. With a rapidly expanding customer base and ambitious growth plans, they're looking to appoint an experienced **Product Manage** r to take ownership of the customer experience and rewards proposition across their digital platform This is an excellent opportunity to join a fast\-paced product team where you'll have genuine ownership, work alongside talented engineers and designers, and deliver products used by hundreds of thousands of customers. The Role As Product Manager, you'll own the roadmap for the customer experience and rewards offering, driving product strategy from initial concept through to launch and continuous optimisation. You'll play a key role in shaping how customers interact with the platform across web and mobile, ensuring every touchpoint delivers an outstanding user experience. Working closely with Engineering, Design, Data and key business stakeholders, you'll use customer insight, analytics and experimentation to prioritise product improvements that increase engagement, retention and overall customer satisfaction. Key Responsibilities: * Own and deliver the customer experience and rewards product roadmap. * Manage end\-to\-end customer journeys across web, iOS and Android platforms. * Define, monitor and analyse key product metrics to inform decision making and prioritisation. * Utilise AI tools to create wireframes, mock\-ups and user flows to communicate product concepts effectively. * Identify customer pain points and deliver solutions that improve usability, engagement and retention. * Manage the full product lifecycle, from discovery and planning through to launch and post\-release optimisation. About You We're looking for a commercially minded Product Manager who enjoys taking ownership and thrives in a fast\-moving environment. You'll ideally have: * Proven experience delivering product updates on a frequent release cycle. * Experience managing digital products across iOS, Android and Web. * End\-to\-end product ownership, including roadmap planning, delivery and performance analysis. * Experience working on products with a large, active customer base. * Strong commercial awareness with the ability to balance customer needs and business objectives. * Experience within fintech, financial services or payments. * Exposure to rewards, loyalty programmes or subscription\-based products. * Excellent stakeholder management skills, including presenting to senior leadership. * A data\-driven approach to product decision making with strong analytical skills. For more information apply now!

Senior Product Growth / GTM Manager

theMasters

Company Introduction The Masters connects industry leaders with innovative start\-ups. We facilitate direct, high\-impact engagements, allowing experts to apply their deep domain knowledge to real\-world challenges while discovering cutting\-edge solutions. Role Overview * Position: Senior Product / Growth / Customer Success Manager – Independent Contractor. * Commitment: Flexible, 2\-5 hours/week (select opportunities as they arise). * Duration: Project\-based (typically 30 mins to 1\.5 hours per task). * Collaboration: Partner with early\-stage start\-ups to assess and refine trial\-to\-paid conversion paths, user retention strategies, and product\-market fit. Responsibilities * Trial Conversion \& Usage: Evaluate and advise on strategies to convert trial users into paid customers and increase platform adoption. * User Journey Optimization: Provide structured feedback on onboarding flows, customer success workflows, and retention tactics. * Benchmarking: Evaluate product and growth solutions against existing industry standards and competitive offerings. * Strategic Advisory: Review and provide input on sales pitches, GTM strategies, or investor decks for emerging businesses. Requirements / Qualifications * Senior Experience: 5\+ years of senior\-level experience in Product Management, Growth, or Customer Success (e.g., Head of Product, VP of Growth, or Director of Customer Success). * SaaS Expertise: Deep understanding of the software landscape, consumer behavior, and trial\-to\-paid funnel challenges. * Strategic Feedback: Proven ability to provide actionable and constructive feedback on digital products and growth initiatives. * Communication: Excellent analytical and written communication skills. * Technical Literacy: Recent experience managing modern product stacks, CRM tools, or analytics platforms. Engagement Details * Task\-Based Compensation: Earn up to $2,000 USD per week, with typical tasks ranging from 30 minutes to 1\.5 hours. * Independent Contractor: Work on a project\-by\-project basis. * Flexibility: Asynchronous schedule—choose tasks that fit your availability. * Prompt Payment: Payments are processed quickly upon task completion. Application Process To be considered for opportunities as a part\-time Senior Product / Growth / CS Manager, please visit: https://themasters.co. Note: Select "Product" or "Customer Success" as your primary expertise during the application process. Our team reviews applications daily for invitation to our exclusive network.