Healthcare & life sciences jobs

Journey Orchestrator

Roche

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Journey Orchestrator engineers and deploys world\-class customer experiences. You are the architect of the logic that connects our brands with healthcare professionals and patients, translating the vision from Marketers, Medical Affairs and Field teams into functional, automated and personalised journeys. You build in our CRM and marketing automation platforms. This role sits at the intersection of data, technology and customer experience. You will build complex journey flows, use data for precise segmentation, and rigorously test every interaction across multiple therapy areas, while coaching colleagues to handle simple builds themselves so you can focus on high\-complexity engineering. **The Opportunity:** Your focus is to make every automated journey technically perfect before it ever reaches a customer. * You build and manage complex conditional logic for automated email flows, webinar invitations and field\-triggered interactions. * You lead end\-to\-end testing, verifying links, data triggers and branching logic before deployment. * You ensure a customer's experience across web, email and field interactions is technically linked and consistent. * You transform Medical and Marketing campaign briefs into sophisticated customer segments. * You act as the primary link to global operational teams, directing tactical builds while owning quality of the UK output. * You train Marketing and Medical Affairs colleagues to build their own simple journeys. * You create and maintain a library of self\-service journey templates that meet technical and compliance standards. **Who you are:** * You bring deep, hands\-on experience in the backend of CRM and marketing automation tools. * You are comfortable with data logic, customer segmentation and multi\-step journey building. * You take a disciplined approach to quality assurance and take pride in finding errors before customers do. * You understand customer data structures well enough to create actionable segments from business briefs. * You communicate clearly and can train non\-technical colleagues in complex system processes. **Preferred:** * Direct experience with Adobe Campaign or Journey Optimiser, and Veeva CRM. * Experience working across multiple therapy areas simultaneously. * Experience with Salesforce Marketing Cloud. * Working knowledge of HTML and CSS. Join us and design the journeys that bring our science closer to patients. Apply now to build experiences that matter. Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life\-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.

Associate Principal/Principal Qualitative Research, Patient Centered Solutions

IQVIA

**IQVIA™** is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward. **The Patient Centered Solutions team** **(PCS)** The PCS team leads the industry in the science of measuring the patient experience. We pair strategic consulting expertise with technical scientific knowledge to design and execute scientifically rigorous research that incorporates the patient voice into the development and commercialization of new medicines. This research includes qualitative (e.g., patient interviews, focus groups), quantitative (e.g., clinical outcome assessments (COAs)/patient\-reported outcomes (PROs), preference research) and passive (e.g., digital health technology tools) approaches to understand patient, caregiver and physician experiences and expectations of disease and treatment. **Why join?** * Become part of a recognized global leader in patient\-focused research * Keep growing with an organization that encourages and invests in continuous professional and personal development * Apply your business and leadership skills in an entrepreneurial and multi\-disciplinary team * Continue challenging yourself by addressing the toughest client issues, working across multiple geographies and solutions in a dynamic and crucial field for the industry * Make a difference to patients by enabling the successful approval or launch of new treatments with features that are truly patient\-centric **Role Overview** Within PCS, the **Qualitative Research Specialty** **(QRS)** delivers scientifically rigorous qualitative research to inform clinical development, regulatory strategy, and healthcare decision‑making. We are seeking an **Associate Principal / Principal** to join the QRS team, based in the **UK or Europe** , with flexibility for **remote or hybrid working** . This role blends scientific leadership, consulting delivery, and people development. The exact level (Associate Principal or Principal) will depend on experience and demonstrated leadership scope. The role is positioned between project‑level scientific leadership and broader practice‑level contribution, with increasing responsibility for client leadership, methodological excellence, business development support, and capability building across the qualitative community. The role has a particular emphasis on generating and applying patient experience data to inform COA development, evaluation, and use within clinical and regulatory contexts. **Key Responsibilities** **Scientific \& Consulting Leadership** * Act as a subject matter expert (SME) in qualitative research, providing expert guidance on study design, methodological approaches, and interpretation of patient experience data, translating findings into evidence that informs COA strategy, endpoint development, and broader clinical and commercial decision\-making across a portfolio of projects spanning in\-trial settings, observational studies, and standalone research programmes. * Lead the design, execution, and delivery of high‑quality qualitative research, including examining burden of disease, evaluating content validity of PROs and other COAs, and the development or modification of COA measures, ensuring scientific rigour, methodological appropriateness, and alignment with regulatory, publication, and client expectations. * Identify, evaluate, and apply innovative qualitative methods, including AI\-enabled approaches, to enhance study design, data collection, and analysis while maintaining scientific rigour. * Lead the review and testing of emerging qualitative research and analysis methods and contribute to the evidence base for their use at PCS. * Provide senior scientific input into qualitative analysis plans, interpretation of patient experience data, and development of reports and client‑facing deliverables. **Project \& Client Management** * Act as a trusted scientific and strategic advisor to clients, contributing to discussions on research design, patient‑centred endpoints, and evidence needs. * Take ownership for overall project quality, delivery, and client satisfaction, ensuring projects remain on track and aligned with scope, timelines, and objectives. * Lead or oversee multiple qualitative consulting projects, ensuring delivery on time, within scope, and to budget. * Serve as a primary or senior point of contact for clients, building strong, long‑term relationships through meetings, workshops, and ongoing collaboration. * Anticipate project risks and proactively resolve issues, escalating as needed while maintaining client confidence. * Support proposal development, including methodological input, budgeting, timelines, and bid integrity. **Practice Development \& Business Growth** * Identify opportunities for follow‑on work, methodological innovation (including the scaling of innovative and AI\-enabled qualitative approaches), and expansion of qualitative service offerings within PCS. * Contribute to thought leadership, including development of best practices, internal guidance, and externally facing scientific content (e.g. abstracts, presentations, publications). * Support business development activities by providing subject‑matter expertise and mentoring others in client and proposal engagement. **Quality, Standards \& Capability Building** * Contribute to the development, refinement, and implementation of qualitative research standards, templates, SOPs, and training materials. * Oversee and contribute to the qualification and ongoing development of qualitative researchers, including assessment of interview moderators. * Support consistency and quality across qualitative projects, working collaboratively with global qualitative leaders (Global Qualitative Research Speciality Leads, Delivery \& Capabilities; Innovation \& Professional Development). * Provide scientific review and guidance to ensure best practice in qualitative data collection, analysis, and reporting. **People Development \& Collaboration** * Mentor and coach junior and mid‑level staff, providing scientific guidance, project oversight, and developmental feedback. * Line manage and formally coach a small number of staff, supporting their scientific development, performance, and career progression, depending on level and business need. * Actively contribute to the global PCS qualitative community, supporting recruitment, onboarding, and knowledge‑sharing initiatives. * Foster a collaborative, inclusive, and high‑performing team culture across geographies. **About You** **Essential Qualifications \& Experience** * PhD in a relevant discipline (e.g. psychology, anthropology, sociology, public health, health sciences) or a Master’s degree with substantial consulting or additional experience. * 5\-8 years professional experience in consulting within the pharmaceutical industry. * Demonstrated expertise in designing, conducting, and analyzing qualitative research in healthcare settings. * Familiar with designing and leading qualitative research consistent with Patient\-Focused Drug Development guidance published by the US FDA. * Experience working in roles generating or communicating robust clinical data suitable for submission to regulatory bodies, payers or for publication; including exposure to the development and validation of COAs. * Experience using qualitative data analysis software (e.g., ATLAS.ti, MAXQDA, NVivo) to support efficient and rigorous coding, analysis and management of qualitative data. * Experience working in consulting or a CRO environment, managing multiple complex projects and senior client stakeholders. * Strong understanding of qualitative methods, analytical approaches, and reporting standards suitable for regulatory, payer, or publication contexts. * Demonstrable analytical, interpretative, and problem\-solving skills, with the ability to learn quickly, adapt, and apply new knowledge. * Strong capability in juggling priorities so that deadlines are met while retaining consistently high\-quality outcomes. * Excellent written and verbal communication skills, including client presentations, workshops, and scientific writing. * Ability to manage and collaborate with individuals at all levels within the organization and build relationships while working remotely. **Desirable Experience (depending On Level)** * Experience contributing to regulatory‑focused research (e.g. clinical trials, endpoint development, patient experience studies). * Track record of publications, abstracts, or conference presentations. * Experience with cross\-cultural or multilingual research design. * Experience contributing to proposal development and business growth. * Formal people management or coaching experience. **Core Competencies** * Scientific curiosity and commitment to methodological excellence. * Strong project and stakeholder management skills. * Ability to translate complex qualitative insights into clear, actionable narratives for clients. * Collaborative mindset with the confidence to provide senior‑level input and challenge constructively. * Excellent organizational skills and ability to balance competing priorities. * Strong client focus, including the ability to lead senior discussions to uncover underlying needs, shape strategic research approaches, and support the growth of client accounts. * Execution excellence, with accountability for high\-quality, on\-time delivery, proactive risk mitigation and oversight of project delivery. * People leadership, demonstrated through mentoring, coaching, and supporting the development of qualitative researchers **Practical Details** * Location: UK or Europe * Working model: Remote or hybrid (office/home‑based) * Travel: Occasional travel expected * Language: Fluen

Senior Product Manager

Omnea

**Our Mission** At Omnea, we’re reinventing how enterprise businesses operate, starting with the most painful parts: **procurement** – where a single purchase can drag on for months, trigger **50\+ emails** , and pull in **Finance, Legal, Security, and IT** just to get something approved. We’ve raised **$75M from Khosla Ventures, Insight Partners,** and **Accel** to change that. Our AI\-native platform connects every person, step, and system so buying is fast, safe, and efficient – one place to request, automated approvals and renewals, real\-time supplier risk, and complete spend visibility. The opportunity is massive. **Every enterprise on the planet has this problem and nobody has solved it** . We’ve 10x’d ARR to double\-digit millions in 18 months and are trusted by global enterprises like Spotify, MongoDB, Monzo, and Albertsons. We’re now the **4th fastest growing startup** in Europe \& the Sunday Times' \#1 Best Medium Sized Tech Company To Work for. **Our team previously scaled Tessian** ( **cybersecurity tech,** backed by Sequoia, Balderton, Accel **,** acquired post\-Series C), and our team includes ex\-founders operators who’ve grown unicorns, shipped world\-class products, and executed at the highest levels. You’ll work alongside leaders like **Ben** , **Abs** , **Sabrina** , and **Rebe** . **Find out more about the team and life at Omnea here.** **What We're Looking For** We are looking for an experienced \& exceptional product manager to shape and ship our product, from scoping features all the way through to delivery. You’ll be joining us at a pivotal time. We’ve just raised $50M in Series B funding from Khosla Ventures, Insight Partners, Accel, Point Nine, and First Round Capital. In the past year we’ve grown revenue 5x, tripled our customer base, and maintained \>99% retention with enterprises like Spotify, Wise, Albertsons, Adecco, and McAfee. Our team is small but high\-calibre \-\- it took over 10,000 interviews to hire our first 50 Omneans. Now we’re scaling fast and building the category of AI Supplier Relationship Management. And we need someone to help us accelerate our product delivery, ensuring we continue to consistently win in our competitive space, and drive the growth in our revenue. **What Can You Expect?** **Shape the product** * Commercial focus: You will work closely with our Sales \& Customer leaders to help them sell, deploy, and support the product as we scale, and ultimately to grow Omnea's revenue as much and as fast as possible, ensuring that we continue to win in competitive deals, and renew and upsell at world\-leading rates. * Customer focus: We have amazing customers who love our product \& are highly invested in the future of Omnea’s platform. You will quickly develop an intuitive understanding of the space and our customers' needs that will drive your ability to make product decisions quickly and execute fast **Ship the product** * Product scoping: You’ll ensure that everything we build is well\-scoped and has clearly defined requirements. You’ll keep a keen eye on business value and will constantly make trade\-offs when prioritising growth vs improvements, clearly articulating your research, opinions and decision\-making process * Product process: You’ll be responsible for the entire product development lifecycle from discovery to launch, ensuring we are delivering high\-quality features on time. This includes working closely with our Engineering Leaders in managing, prioritising and maintaining the product backlog. You’ll have a good appreciation for where process is a force multiplier rather than an exercise in comfort, and iterate strongly towards the former and away from the latter. **Keep everyone aligned** * Keep everyone aligned: You’ll collaborate closely with everyone to bring transparency and clarity to our product roadmap, both the ‘now’ and our future vision. You’ll ensure alignment across the org and drive accountability for how we deliver our next product iterations **About You** * You have 6\+ years of experience in product management building exceptional B2B SaaS products. You have operated ‘full stack’ and have experience scoping, building, and shipping complex \& beautiful products. Experience with our specific market is not necessary, as long as you have the appetite to learn! * You have played a key role in building something impressive in high calibre (\& ideally early\-stage) environments, whether that’s a product, team, or company. You get that speed of execution is one of the biggest advantage we can have. * You are highly analytical, naturally data\-driven, and have great product intuition. You are able to digest customer feedback \& inputs, and can put yourself in the shoes of the customer to help guide teams on what \& how to build. You rely heavily on your product intuition, excellent design taste and you develop strong opinions on what a great user experience looks \& feels like, and your intuition grows and gets better quickly with immersion. * You have high technical literacy and a commercial mindset. You can assess the technical feasibility of proposed product features at a high level and have a great sense of the optimal UX, while being able to understand the commercial value they will bring * You have a bias for action and a reputation for getting things done. You like to get your hands dirty, move at pace, and make an impact, rather than only talking in frameworks or theories, or only being willing to work on 'strategy' * You’re an outstanding communicator; verbal, written, and when presenting. You can convey complex ideas with clarity to any audience and are excellent at building rapport \& driving change. You’re not afraid to stand your ground but can ‘disagree and commit’ when needed * You’re ambitious, competitive, and care a lot about your career. You are probably happiest when working hard and solving challenging problems for customers. You have incredibly high standards and take pride in whatever you are working on. You know this requires dedication \& some sacrifice but you think it’s worth it * You want to be part of building a business and to be entrepreneurial. More broadly, you have the ability and/or appetite to get stuck into anything that can drive an early\-stage business forward. You want to rise faster than would be possible in any ‘normal’ career and you’re happy to roll up your sleeves and do whatever’s required. FYI, we've signed up to the Future Founder Promise At Omnea, we embrace diversity. To build a product that's loved by everyone, we're best served by a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else! If you think you could be a good fit for Omnea, please reach out. **A Few Things To Note** * We offer competitive geo\-localised benefits, and you can check out our UK Benefits Package here and our US Benefits Package here. * We work Tuesdays, Wednesdays \& Thursdays in\-person at our offices. At this early stage of our company life\-cycle it's important to us that we get this together\-time, and you can read more about why we believe this is a winning move here * We're commercial, ambitious and we don't pretend otherwise! We're actively seeking folks looking to make the most of a career\-defining opportunity, with the hunger to be part of building something really impressive. You can see our values here and our Omnea Future Founder's fund here! * We sometimes use AI note\-takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use notetakers (whether added to video calls or in the background). We are proud to be recognised for both our culture and product, and we are just getting started. Join us as we grow!

Senior Product Manager

Plentific

About Us Plentific is a property technology platform used by housing providers, local authorities, housing associations, asset managers, and contractors across the UK and Germany to coordinate repairs, maintenance, and contractor workflows at scale. The platform combines a marketplace, workflow automation, and operational analytics, and is built to handle the volume and compliance demands of social housing, local authority property portfolios, and large\-scale residential operations. We are headquartered in London, with engineering and operations across the UK and Germany. Our investors include Highland Europe, Brookfield, Mubadala, RXR Digital Ventures, and Target Global. We are growing the team to expand the platform's coverage across Europe and to integrate AI throughout the product and operating model. If you are interested in working on hard, real\-world problems in a sector that has long been under\-served by good software, we would like to hear from you. The Role We are hiring a Senior Product Manager to own a core product surface on our platform. This spans diagnostics, intake, scheduling, status updates, and communications across web, mobile, messaging, WhatsApp, SMS, chatbot, and voice channels, together with the hand\-offs into the operational workflows behind them. You will sit in the Product team and report to the Head of Product. You will work closely with design, engineering, data, operations, customer teams, and AI specialists to build product experiences that are simple, reliable, and practical to operate. This is an AI\-native product role. We expect you to use agentic prototyping and spec\-driven product development as part of your normal workflow, and to judge which models fit a given problem: when a hosted commercial model is the right call, and when privacy, GDPR, or data\-residency constraints mean an open\-source model in our own cloud environment is better. You do not need to build these systems yourself, but you do need the technical understanding to navigate the trade\-offs and direct the work. You will turn user problems into clear specs, define quality gates for AI\-powered experiences, and decide when automation is ready for production. Key Responsibilities Product Strategy, Discovery, and Delivery * Identify and model the jobs\-to\-be\-done and workflows for users, providers, and operational teams, weighing operational constraints and commercial outcomes, and capture them as clear specs that engineering and design can act on. * Prioritise work using product analytics, operational data, support contact drivers, customer commitments, and AI\-readiness risk. * Own the roadmap for the product suite, spanning diagnostics, scheduling, communications, chatbot, voice\-agent, and self\-service surfaces. * Lead discovery with users, housing providers, customer teams, operations, and internal users. * Translate ambiguous service problems into sequenced bets, measurable outcomes, and crisp trade\-offs for senior stakeholders. * Own go\-to\-market for customer\-facing launches: launch readiness, release sequencing, enablement, and internal and external launch communications with product marketing, customer, and operations teams. * Align product, engineering, design, data, operations, customer success, implementation, and support teams around scope, launch readiness, and adoption. * Improve user journeys that cross multiple operational systems, including issue classification, contractor availability, scheduling changes, notifications, and case escalation. * Measure product outcomes through experiments, cohort analysis, operational metrics, qualitative research, and post\-launch reviews. AI\-Native Product Development * Use agentic prototyping tools to test interaction patterns, conversation flows, scheduling logic, and multimodal diagnostics before committing engineering capacity, deciding whether a problem calls for straightforward automation, a copilot feature, a fully agentic workflow, or a mixture. * Define specifications, acceptance criteria, and launch criteria for AI\-powered product experiences. * Build and own evals for these experiences: define what good output looks like, assemble eval sets that check outputs against the required format and quality, and use the results to improve the solution. * Partner with engineering and AI specialists on LLM orchestration, tool calling, RAG, context management, prompt iteration, model selection, and cost\-performance trade\-offs. * Design human\-in\-the\-loop controls for cases where AI confidence, safety risk, or operational complexity requires escalation. * Establish quality metrics for chatbots and voice agents, including task completion, containment, hand\-off success, latency, retrieval precision, and hallucination rate, and account for how voice agents integrate with telephony and contact\-centre tooling. * Define the privacy, consent, auditability, and data\-handling requirements for customer\-facing AI features, especially where personal or sensitive data is involved. * Work with Security, Legal, Privacy, and customer stakeholders to agree guardrails for automated decisions, user communications, and autonomous workflows. Requirements * Product management experience in B2B SaaS, marketplace, workflow, healthtech, proptech, fintech, or another regulated or operational domain. * Demonstrable experience building native mobile app products, including ownership of a native iOS or Android app from discovery through release and ongoing iteration. * Demonstrable experience shipping AI\-powered product features from prototype to production, including controlled rollout and post\-launch iteration, ideally across conversational AI, voice agents and telephony, workflow automation, decision support, diagnostics, or intelligent self\-service. * Strong working knowledge of multimodal models, LLM capabilities and limitations, prompt engineering, tool calling, embeddings, RAG, and AI observability. * Fluency with evals: defining what good output looks like, building eval sets to check that outputs meet the required format and quality, and using the results to improve the solution. * Hands\-on fluency with agentic prototyping and AI\-assisted product development tools, such as agentic IDEs and prompt\-driven prototyping environments, used to produce testable prototypes. * Working knowledge of low\-code automation platforms such as n8n, Tray.io, Workato, or Zapier, enough to prototype workflows, scope feasibility, and direct engineering, without owning production builds yourself. * Sound understanding of AI risk in production, including hallucination, retrieval failure, automation bias, latency, cost, drift, privacy, and human escalation. * Excellent written and verbal communication across technical, non\-technical, and senior stakeholders. * High ambition and a strong bias for action, with the drive to deliver a large roadmap at pace and a positive, can\-do attitude. Experience and Qualifications * 6\+ years of product management experience, including ownership of customer\-facing product surfaces from discovery through launch and iteration. * Experience working closely with engineering, design, data, operations, customer success, and senior stakeholders. * Experience with products that involve scheduling, logistics, case management, customer support, field operations, regulated workflows, or high\-volume service journeys. * Located in London and able to work from our London office on a hybrid basis. * Right to work in the United Kingdom. Benefits We offer: * A competitive compensation package * 25 days annual holiday, plus one additional day for every year served, up to a maximum of 5 additional days * Flexible working environment, including the option to work abroad * Private healthcare for you and your immediate family, with discounted gym membership and access to optical, dental, and private GP services * Enhanced parental leave * Life insurance at 4× salary * Employee assistance programme * Company volunteering day and charity salary\-sacrifice scheme * Learning management system powered by Udemy * Referral bonus and charity donation when someone you introduce joins the company * Season ticket loan, Cycle to Work, electric vehicle, and Techscheme programmes * Pension scheme * Company\-sponsored lunches, dinners, and social gatherings * Fully stocked kitchen with drinks, snacks, fruit, and breakfast cereals

Card disputes/chargeback Specialist

JPMorganChase

**Job Description** Be the person customers trust when something does not look right on their card transaction. You will protect customer experience by investigating non\-fraud disputes and guiding cases through the chargeback process with care and confidence. Through phone and chat, you will bring empathy, clarity, and ownership to every interaction. As our business expands, you will join a team committed to raising service standards and doing the right thing for customers. As a Banking Operations Disputes Specialist in International Consumer Business, Banking Operations, you will support our customers by reviewing non\-fraud card disputes and managing chargebacks end\-to\-end with care, accuracy, and timely decisions. You will help us deliver a consistent, high\-quality customer experience across channels while strengthening our controls and documentation. You will also contribute to a collaborative environment by sharing knowledge and improving how we resolve disputes. **Job Responsibilities** * Review card transaction disputes to confirm validity and identify the appropriate resolution path. * Investigate customer concerns through thorough research and sound judgment to reach fair outcomes. * Process chargebacks accurately by completing required steps across the full chargeback lifecycle. * Communicate clearly and professionally with customers through phone and chat, setting expectations and guiding next steps. * Document case activity thoroughly and concisely while engaging with customers in real time. * Resolve complaints within agreed service timeframes, escalating when needed to meet customer and business outcomes. * Identify trends, gaps, or recurring issues and log them appropriately to support continuous improvement. * Support daily banking calls as needed to maintain coverage and service consistency. * Adhere to applicable regulatory requirements and departmental policies and procedures. **Required Qualifications, Capabilities, And Skills** * Willingness to work rotating schedules and shifts (business hours are 08:00 to 20:00, Monday to Sunday; four 10\-hour shifts per week; one weekend in eight, subject to change). * Willingness to work in an environment supporting customers through both phone and chat. * Strong customer focus, including ownership of interactions, empathy, and effective expectation\-setting. * Strong verbal and written communication skills, including negotiation and decision\-making with customers and internal partners. * Ability to multitask while speaking or chatting with customers and documenting account activity clearly. * Strong problem\-solving skills, including prioritization and timely decision\-making. * Strong analytical skills with attention to detail and accuracy. * Proficiency using multiple windows, browsers, tabs, and messaging tools. * Ability to follow regulatory requirements and internal policies and procedures. * Ability to produce clear, accurate case notes and supporting documentation. **Preferred Qualifications, Capabilities, And Skills** * Experience with chargeback rules and end\-to\-end chargeback processes. * Experience conducting investigations and reviews of credit card disputes (non\-fraud). \#ICBCareer \#ChaseUKCustomerServices **About Us** J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first\-class business in a first\-class way approach to serving clients drives everything we do. We strive to build trusted, long\-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. **About The Team** Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Product Consultant (Public Sector)

Kainos

Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators \- driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting\-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a **people\-first culture** , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? **Join us and be part of something bigger.** As a Product Consultant in Kainos you will be responsible for your teams backlog maturity, taking ownership of features from inception through to delivery. You will drive MVP thinking and communicating the value of it with those in your team, the wider project team and relevant stakeholders. You will be a leader in your team, comfortable running agile ceremonies, encouraging engagement and discussion. You will plan and run workshops, engaging with a variety of stakeholders to facilitate consensus in areas of uncertainty. You will actively participate within the Product capability, supporting the delivery of initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance. **Minimum Requirements** * Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client\-facing role in a consulting environment is a must\-have). * UK public sector experience (central government). * Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operations. * Excellent facilitator of workshops, able to lead stakeholder groups to achieve focused outcomes. * Accomplished at modelling As\-is and To\-be business processes, able to present these to stakeholders and the team to ensure understanding and to achieve buy\-in. * Experience in stakeholder management, comfortable challenging decisions when appropriate and tailoring collaboration and communication styles where necessary * Responsible for the breakdown of an area of work from inception through to delivery, managing the team's backlog ensuring quality and maturity. * Responsible for the elicitation of functional, technical and non\-functional requirements, translating these into user stories so they are easily understood across the whole team. * Ability to use prioritisation techniques to refine the backlog and manage dependencies. * Proven ability to manage scope to meet the required MVP, ensuring value is delivered. * Ability to work within commercial constraints for example cost restrictions and project deadlines. * Excellent user story writing skills, ensuring quality and consistency of stories across the project. * Proven ability to build trusted relationships both inside and outside of the delivery team, comfortable collaborating on the breakdown of an area into deliverable pieces of work. * Experience contributing to sales activities (e.g. working on bids, writing sales proposals etc.). * Experienced in Agile methodologies and able to mentor those in your team as well as coaching our clients. * We are passionate about developing people – a demonstrated ability in managing, coaching and developing junior members of your team and wider community. * Experience of explaining technical jargon to non\-technical/commercial teams. **Embracing our differences** At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.   We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.   We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

Product Manager at VC-backed operational AI startup

Jack & Jill

**This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.** She will pick the best candidates from Jack's network. The next step is to speak to Jack. **Job Title** Product Manager **Salary** Not Disclosed **Company Description** VC\-backed operational AI startup **Job Description** You will lead the development of either high\-integrity financial systems or complex service orchestration layers. You'll build autonomous agents that manage real\-world transactions and operational workflows, moving beyond simple software tools to create a fully integrated platform. This role involves end\-to\-end ownership of product outcomes, directly impacting unit economics and operational efficiency. **Location** London, UK **Why this role is remarkable** * Own the entire loop by building software that runs industrial\-scale operations autonomously rather than just providing a tool for manual workers. * Join a high\-agency team backed by top\-tier VCs who have previously built global financial and cloud infrastructure. * Experience massive growth with a 100% month\-over\-month trajectory in a legacy industry ripe for technological transformation. **What You Will Do** * Architect autonomous agentic workflows that handle complex financial reconciliations, payouts, and automated customer communications. * Design and scale a service marketplace that automates vendor onboarding, routing, and quality control through AI\-driven decision\-making. * Collaborate closely with operations and engineering to eliminate manual steps, treating every operational friction point as a product problem. **The ideal candidate** * 3\+ years of PM experience in a high\-growth fintech or marketplace environment, with a track record of launching products from zero. * Technical depth to engage with system design and data models, plus expertise in deploying LLM\-based agents into production environments. * Strong analytical skills with the ability to design both processes and products simultaneously to drive specific margin improvements. **Who are Jack \& Jill?** Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support. And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate. **How does this work?** * Jack's an AI agent for job searching and career coaching. He works for you. * Jill is the AI recruiter working for the company. She recruits from Jack's network. * If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives. **We never post fake jobs** This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.

New Products & Strategic Partnerships Manager

Gigaclear

The New Products \& Strategic Partnerships role will identify, evaluate and commercialise new products, services and partnerships that strengthen Gigaclear’s customer proposition, creates new revenue streams and supports the Company’s long\-term growth ambitions. Working closely with the Commercial Strategy \& Propositions team, Marketing \& Digital, Technology, Finance and Insight \& Intelligence, the role will transform emerging market opportunities into commercially successful propositions. The role combines strategic thinking, commercial acumen and partnership development, ensuring Gigaclear continues to innovate whilst maintaining a disciplined approach to investment, prioritisation and commercial delivery. **Key Responsibilities** **Deliver** **Future Portfolio Growth Strategy:** Lead the identification and assessment of new commercial growth opportunities beyond Gigaclear’s established Consumer and Business Services portfolios. Develop and maintain a structured innovation pipeline aligned to the Company’s long\-term strategy, evaluating opportunities based on customer demand, commercial attractiveness, operational feasibility and strategic fit. **Identify New Products \& Adjacent Revenue Opportunities:** Continuously monitor market developments, customer behaviour and emerging technologies to identify new products and services that complement Gigaclear’s core connectivity propositions and create sustainable new revenue streams. Areas of opportunity include: * Mobile services * TV, content and entertainment partnerships * Gaming partnerships * Smart home solutions \& connected device ecosystems * Insurance and home security solutions * Financial services * Home energy Develop robust commercial business cases, working with internal stakeholders to assess customer demand, commercial viability, operational readiness and strategic fit before progressing opportunities through to market. **Develop \& Evolve Strategic Partnerships** : Identify, negotiate and manage strategic partnerships that enhance Gigaclear’s customer proposition and accelerate commercial growth. relationships with new technology vendors, content providers, communications providers, gaming platforms, smart home providers, utilities, platform partners and emerging technology companies. **Commercial Evaluation \& Business Case Development:** Develop compelling commercial business cases for new products, partnerships and investment opportunities. Assess opportunities across: * Customer demand * Revenue potential * CLV * Strategic alignment * Competitive differentiation * Customer experience * Operational readiness * Investment requirements * Financial return \& payback Present clear, evidence\-based recommendations to senior leadership, enabling informed investment decisions supported by robust commercial analysis. **Market Insight \& Future Trends:** Develop a deep understanding of emerging customer needs, market trends and disruptive technologies. Represent Gigaclear with key technology partners, suppliers, industry bodies and innovative technology companies. **Cross Functional Delivery:** Act as the commercial sponsor for new product launches and partnership implementations. Work closely with Technology, Operations, Customer Services, Marketing \& Digital and Sales to coordinate delivery from concept through to successful market launch. **Success Measures** Success in this role will be measured by Gigaclear’s ability to create sustainable new sources of growth beyond its established Consumer and Business Services portfolios. The New Products \& Strategic Partnerships Manager will be expected to build a high\-quality pipeline of future commercial opportunities, successfully launch new products and strategic partnerships, and generate meaningful incremental revenue from adjacent markets. Success will also be measured through the commercial performance of strategic partnerships, the speed at which new opportunities are brought to market, the quality of investment recommendations and the effectiveness of Gigaclear’s innovation framework. Ultimately, the role will ensure Gigaclear remains ahead of changing customer expectations, strengthens its competitive differentiation and creates the next generation of products, partnerships and services that fuel long\-term profitable growth. Core KPIs: * Revenue \& Margin Growth associated with new products \& partnerships * Impact on Customer growth \& penetration * Impact on Customer Lifetime Value **Skills \& Experience** The successful candidate will have experience in new product development, strategic partnerships, innovation, corporate development or commercial strategy within telecommunications, technology, digital services or another fast\-moving commercial environment. They will have a proven ability to identify market opportunities, develop compelling business cases and bring new products, partnerships or commercial propositions successfully to market. The successful candidate will be commercially curious and externally focused, with strong relationship\-building skills and experience negotiating or managing strategic partnerships. Experience across adjacent digital services, mobile, entertainment, gaming, smart home technologies, AI\-enabled services or other technology ecosystems would be advantageous, together with experience assessing commercial investments, evaluating market opportunities and leading cross\-functional product launches.

Clinical Application Specialist

STERIS

**About You** **HOW YOU WILL MAKE A DIFFERENCE** **Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for patient safety, working within infection prevention and working alongside sales teams? If so, then a career with STERIS in our Healthcare Division could be a great fit for you.** **About Us** At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you **GROW** , **LEARN** and **MAKE A DIFFERENCE** . We are currently recruiting for a Clinical Application Specialist vacancy. This is an excellent opportunity to join us at a skilled level in a division that drives the business forwards through innovation. This role will cover Scotland. **What You Will Do** The main focus of this role is to provide clinical, infection control and technical support to customers. It is a varied role and will include the development and delivery of training programmes as required as well as offering advice and support to external and internal Stakeholders on portfolio and reprocessing applications in hospitals and healthcare environments. Other responsibilities will include but are not limited to: * Providing advice, support and technical advice for end users and decontamination stakeholders. * Liaise with Sales Team regarding technical queries/problems involving products. * Providing training for customers and sales staff. * Visiting hospitals throughout the UK providing training, advice, technical support and customer care visits as required . * Provide clinical expertise to customer base, sales force and customer services with strong emphasis on best practice and best standard of care. * Design and deliver training programmes and support tools to customers, prospective customers and relevant stakeholders. * Conduct in\-service education/Operator Training Programmes when necessary and support sales representatives with in\-service when possible and requested. * Troubleshooting clinical issues in customer accounts. * Assist sales representatives with clinical expertise, as a part of the sales process, and supply after sales education and support. Duties \- cont'd Education Degree **Required Experience** STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com. STERIS strives to be an Equal Opportunity Employer.

Capacity & Clinical Governance Co-ordinator, UK

Maximus

**Requirements** **Description \& Requirements** Be part of something great. Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care **.** To provide comprehensive administrative and coordination support to the Clinical Governance function, ensuring the effective management of governance activities, clinical compliance, quality assurance, and regulatory requirements. The role supports safe, effective, and high\-quality service delivery through accurate data management, meeting coordination, reporting, audit support, and the maintenance of clinical staff compliance, training, and professional registration records. Applicants must have the legal right to work in the UK at the time of application and be currently residing in the UK. Proof of eligibility to work in the UK will be required as part of the recruitment process. * Conduct monthly and quarterly registration checks, maintain compliance records, update Cascade, and support Clinical Governance and CME reporting. * Process clinical approvals and revocations, manage MSD updates, amendments and deletions, and maintain central course records across Lot 1 and Lot 2\. * Produce governance reports, data packs and assurance documentation whilst supporting governance reviews and quality improvement initiatives. * Track compliance, audits, risks, incidents and governance activities, ensuring accurate and up\-to\-date records. * Manage central inboxes, coordinate ID badge requests, and support day\-to\-day administrative functions across the organisation. * Coordinate out\-of\-hours and MHFC rotas, undertake recruitment cross\-checks, and assist with workforce administration processes. * Assisted with inspections, accreditation processes and committee reporting to ensure high\-quality service delivery \& support continuing professional development and compliance training requirements. * Excellent organisational and administrative skills. * High level of accuracy and attention to detail. * Proficient in Microsoft Office applications, particularly Word, Excel, PowerPoint and Outlook. * Ability to manage multiple priorities and meet deadlines. * Experience handling sensitive and confidential information appropriately. * Ability to analyse, collate and present data in a clear and concise manner. EEO Statement * MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. * We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long\-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. * Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 27,000\.00 Maximum Salary £ 30,000\.00

Capital Equipment Account Manager - Patient Support System - London & South East

Baxter International Inc.

**This is where** your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.  **THIS IS WHERE you build trust to achieve results** **Overview** Baxter International Inc. is a global leader in healthcare, dedicated to saving and sustaining lives through innovative medical products and technologies. We are seeking a highly motivated and commercially driven Account Manager to accelerate growth across Baxter's Patient Support Systems (PSS) portfolio, including acute care beds, specialist beds and surfaces, safe patient handling solutions, and early mobility technologies. This role is focused on identifying, developing and securing new capital equipment opportunities across London and the South East, with particular emphasis on unlocking competitor\-held and restricted accounts, driving large\-scale bed replacement projects, and expanding Baxter's presence within strategic NHS and private healthcare customers. The successful candidate will combine strategic account planning, complex capital sales expertise, and strong stakeholder engagement skills to drive revenue growth while supporting and growing the existing customer base. **Key Responsibilities** **Business Development \& Market Expansion;** Identify, develop and secure new business opportunities across Baxter's Patient Support Systems portfolio. Drive market share growth through competitor displacement and conversion strategies. Target major capital replacement programmes, including acute bed replacement projects, specialist therapy surface opportunities and safe patient handling initiatives. Develop and execute territory business plans to achieve and exceed sales and profitability targets.  Prioritise strategic growth opportunities within key London accounts and targeted NHS Trusts. **Strategic Capital Sales;**  Lead the sales process from opportunity identification through to contract award, implementation and post\-sale support. Manage complex capital sales cycles involving multiple stakeholders and procurement routes. Build compelling business cases aligned to clinical, operational and financial customer objectives.  Negotiate commercial agreements while protecting profitability and delivering customer value. Navigate NHS procurement frameworks, capital planning processes and competitive tender environments. **Account Management \& Installed base Growth;** Maintain and grow existing Baxter customer relationships across the South East territory. Develop account plans that maximise customer retention and identify expansion opportunities.  Ensure existing customers derive measurable value from their Baxter investments. Identify opportunities to up\-sell and cross\-sell complementary Baxter solutions across the patient care environment. **Customer relationship management;**   Build trusted relationships with senior clinical, operational, procurement and executive stakeholders. Engage with key decision\-makers including: Directors of Nursing Chief Nurses Tissue Viability Teams Moving \& Handling Advisors Capital Planning Teams Procurement Leaders Estates and Facilities Stakeholders Understand customer challenges and align Baxter solutions to improve: Pressure injury prevention Safe patient handling Early mobility Clinical workflow efficiency Patient outcomes Staff safety **Data Analysis and reporting;**  use data and insights to adapt local sales strategies and optimise performance. **Collaboration,** working cross functional with therapy, medical, marketing bringing in expertise to enhance the customer experience and identify the challenge you are solving   **CRM \& Funnel Management;**  utilize CRM tools to build and track funnel, record customer interactions and engagement levels ensuring personalized follow\-up and support **Qualifications** **Education and Experience** Bachelor’s degree in Marketing, Business Administration, or a related field or equivalent experience Minimum of 5 years successful experience within medical devices, healthcare technology or capital equipment sales.  Proven track record of selling into NHS acute care environments Demonstrated success in winning large scale capital equipment project and managing complex sales cycles Must live on territory **Skills and Competencies** Strong hunter mentality with a proven ability to identify and win new business opportunities. Outstanding negotiation, communication and presentation skills. Experience leading complex multi\-stakeholder sales opportunities. Strong commercial acumen and financial understanding. Ability to build compelling value\-based business cases. Skilled at influencing senior clinical and executive stakeholders. Strategic account planning and territory management expertise. Strong analytical and problem\-solving capabilities. Highly organised with the ability to manage multiple opportunities simultaneously. Proficiency in CRM and sales planning tools. Self\-motivated, resilient and results focused **What are some of the benefits of working at Baxter?** * Professional development opportunities * Pension * High importance placed on work life balance * 25 days annual leave (increasing with service) \#ind\-ukops \#IND\-UKCOM **Equal Employment Opportunity** Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. **Reasonable Accommodations** Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. **Recruitment Fraud Notice** Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Clinical Advisor - Dental Solutions Business (m/f/x)*

Solventum

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en\-us/home/legal/website\-privacy\-statement/applicant\-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Job Description** **3M Health Care is now Solventum** **At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game\-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.** **We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.** **The Impact You’ll Make in this Role** As a Clinical Advisor (CA) for the Dental Solutions business, you will play a key role in supporting Solventum’s customers and commercial teams by delivering high‑quality technical expertise and clinically supported education. You will help dental professionals improve patient outcomes through the safe and effective use of Solventum solutions As a Clinical Advisor You Will Have The Opportunity To Tap Into Your Curiosity And Collaborate With Some Of The Most Innovative And Diverse People Around The World. Here, You Will Make An Impact By * Collaborate closely with sales teams, including joint activities to prioritized customers when required, ensuring alignment with business priorities and key growth areas * Support key customer penetration (KA, DSO) through technical / clinical expertise and education * Deliver education to dental professionals on the safe and effective use of Solventum products during Solventum events in a form of lectures, webinars and hands\-on * Organize and support educational activities with KOLs * Support educational activities driven by third‑party organizations. Represent Solventum at congresses, summits, dental academies, universities, and associations. * Provide constant development of the sales team’s product knowledge, including NPIs. Support with product trainings for new hires following the Training \& Education curriculum **Your Skills And Expertise** To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: * Bachelor’s degree in dentistry/dental related studies * Strong product knowledge across the dental solutions product portfolio * Public speaking and presentation skills * Product demonstration skills including hands\-on * Strong customer focus, selling skills is a plus * Highly motivated, team player and confident communicator AND In addition to the above requirements, the following are also required: * Current, valid Driver’s License. **Work location:** United Kingdom **Work Type:** Remote **Travel:** May include up to 80% domestic/ 20% international **Company Vehicle** This position requires driving a company vehicle, which will require pre\-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position **Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).** **Supporting Your Well\-being** Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. **Diversity \& Inclusion** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of **@solventum.com** . Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. **Please note: your application may not be considered if you do not provide your education and work history, either by: 1\) uploading a resume, or 2\) entering the information into the application fields directly.** **Solventum Global Terms of Use and Privacy Statement** Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the terms.

Live Ops Manager

CCP Games

**Department:** Product Development **Location:** London **Description** Fenris Creations London is looking for a Live Operations Manager to join our London team and help shape the ongoing player experience of EVE Vanguard; a new multiplayer First Person Shooter connected to the rich universe of EVE Online. The successful candidate will be a highly collaborative, player\-focused operator with a strong understanding of live games, player behaviour, and cross\-functional development. You will help drive seasonal content, live events, monetisation opportunities, engagement strategies, and operational planning while working closely with Design, Production, Community, Analytics, Marketing, and the wider development team to ensure EVE Vanguard remains reactive, engaging, and alive. This role requires someone who thrives at the intersection of players, data, creativity, and execution \- someone excited by the challenge of operating a living multiplayer game within the vast and player\-driven EVE universe. We believe diversity is a strength and we are looking for talent across the board. **Your Tasks** In this pivotal role, you’ll work closely with Game Design, Production, Analytics, Community, Marketing, QA, and the wider development team to help define and execute the live operations strategy for EVE Vanguard. You will help plan and coordinate seasonal beats, events, updates, rewards, engagement initiatives, and player\-facing activities designed to support long\-term retention, excitement, and community health. This role requires strong organizational skills, player empathy, analytical thinking, and the ability to coordinate across multiple disciplines while balancing player expectations with production realities. You’ll monitor player behaviour, sentiment, and game health, using both quantitative and qualitative insights to help inform live operations and monetisation decisions as well as future content planning. You will also support the development of scalable operational pipelines, communication rhythms, and release processes that allow the team to react quickly and confidently to player needs. The ideal candidate has experience operating a live service game, understands modern multiplayer ecosystems, and is passionate about creating memorable player experiences through events, progression systems, social engagement, and evolving content. You should be comfortable working in a fast\-moving development environment, communicating clearly across departments, and collaborating with both creative and operational stakeholders to deliver high\-quality live experiences that feel meaningful to players. You should also have a strong understanding of how live operations influence player retention, monetization, sentiment, and long\-term community trust. **Your Profile** * Proven experience in Live Operations, Product Management, Monetisation, or equivalent role within the games industry. * Experience working on a live service multiplayer title. * Strong understanding of player engagement, retention, progression systems, and seasonal content strategies. * Ability to coordinate and execute live events, updates, operational calendars, and player\-facing initiatives. * Experience working with analytics, KPIs, player behaviour data, and sentiment reporting to inform decisions. * Strong understanding of multiplayer game ecosystems and economies. * Experience collaborating cross\-functionally with Design, Production, Community, Marketing, QA, Engineering, and Analytics teams. * Strong communication skills in English, both written and verbal. * Excellent organizational skills with the ability to manage multiple initiatives simultaneously. * Ability to balance player needs, business goals, and development realities. * Strong player empathy and passion for multiplayer games and live communities. * Comfortable working in a fast\-paced and evolving development environment. **What We Can Offer You** * The inspiring challenge of working on a pioneering ambitious project with great co\-workers. * An opportunity to learn and grow within an international company. * A multicultural work environment that encourages growth, creativity, and innovation. * Free breakfasts, lunches, drinks, and snacks (in the studio). * A family\-friendly work environment with flexible work hours. * Enhanced family leave policies. * Enhanced employer contributory pension plan. * Life Insurance. * Private medical and dental (fully paid for you and your family). * Annual Commuting Allowance. * Monthly Home Working Allowance. * Annual Fitness Allowance. * Quarterly and Annual bonus scheme. * 25 days holiday.

Product Manager UX Orchestration

Jobgether

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Manager UX Orchestration based in United Kingdom.** This is a strategic product leadership role focused on making complex advertising technology simple, scalable, and self\-serve for publishers. You will own the no\-code configuration layer across ad formats, video players, consent management, paywalls, and related publisher experiences. Your work will directly influence how quickly customers activate, configure, and adopt the platform without engineering support. You will shape consistent experiences across back\-office tools, client\-facing interfaces, native platforms, and WordPress environments. The role combines product strategy, UX thinking, systems design, and close collaboration with engineering and design teams. You will also champion an AI\-native approach, ensuring capabilities are designed to work for both human users and intelligent agents. In a fast\-moving, data\-driven environment, you will have significant scope to simplify processes and turn configuration into a meaningful growth driver. **Accountabilities** * Define the no\-code configuration strategy, including clear boundaries between self\-serve and internally managed capabilities. * Own the roadmap for ad\-format activation and tagging, enabling publishers to configure formats independently and reducing reliance on developers. * Continuously simplify configuration journeys to remove friction, improve adoption, and reduce support demand. * Own the configuration experience for video player templates, including customization of player behavior and appearance. * Lead the evolution of video catalog management capabilities covering uploads, organization, metadata, and scalability. * Own the CMP and paywall template configuration layer, ensuring consistent experiences across applicable surfaces. * Establish cross\-surface UX consistency across back\-office tools, client\-facing platforms, native experiences, and WordPress. * Promote consistent use of design\-system patterns and maintain clear data contracts and access\-control rules for configuration actions. * Apply an agentic\-first product philosophy, ensuring capabilities available through the UI can also be executed by AI agents. * Audit existing workflows to identify gaps between human and agent capabilities and prioritize the most valuable opportunities for improvement. * Partner with Account, Product, Design, Compliance, and Engineering teams to deliver reliable, scalable, and intuitive configuration tools. * Contribute to a culture of pragmatic problem\-solving, prioritization, transparency, and continuous improvement. **Requirements** * 3\+ years of Product Management experience, ideally within self\-serve platforms, admin or back\-office products, no\-code tools, or configuration\-heavy products. * Strong UX sensibility and a demonstrated ability to transform complex configuration processes into simple, intuitive, guided experiences. * Solid technical literacy, including familiarity with API\-first product design and WordPress plugin environments; coding expertise is not required. * Strong systems\-thinking capabilities, with the ability to create frameworks, guardrails, permission models, and scalable product structures rather than isolated features. * Experience coordinating across multiple product or engineering teams where successful delivery depends on strong cross\-functional alignment. * An agentic mindset, with an understanding of AI tool\-calling patterns and the ability to define clean, well\-scoped interfaces that agents can execute. * Familiarity with AdTech, advertising\-format activation, video players, CMPs, consent management, or related technologies is a strong advantage. * Excellent communication skills, with the ability to align technical, design, product, and client\-facing stakeholders around a shared vision. * Strong analytical and pragmatic problem\-solving skills, with a natural ability to challenge established processes and focus on high\-impact outcomes. * An AI\-native approach to product thinking, including the ability to translate business complexity into structured documentation, logic, workflows, and operational blueprints that intelligent systems can execute. * Comfortable working in a fast\-paced environment and applying principles such as Pareto prioritization to focus effort where it creates the greatest impact. * Curious, collaborative, adaptable, and receptive to feedback, with a strong willingness to continuously learn and improve. **Benefits** * Fully remote working environment with flexibility to work from wherever you are most productive. * Access to urban office locations in Paris, Lille, or London when in\-person collaboration is preferred. * Collaborative, close\-knit international team environment focused on innovation and mutual support. * Regular social events and team activities designed to strengthen connections and celebrate achievements. * Opportunity to contribute to a rapidly growing technology business shaping the European digital advertising landscape. * Career development support through training programs, HR career check\-ins, internal mobility opportunities, and regular performance feedback. * Comprehensive health and pension benefits designed to support employees and their families. * Inclusive workplace committed to equal opportunities **How Jobgether Works** We use an **AI\-powered matching process** to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top\-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? **Data Privacy Notice:** By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre\-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

National Account Manager

STADA Thornton & Ross

STADA UK Thornton \& Ross is on an exciting growth journey with more than 700 employees being fully committed to our purpose of Caring for People’s Health as a Trusted Partner. Together we are shaping the future of Thornton \& Ross by living our values of Integrity, Entrepreneurship, Agility and One STADA. **STADA UK \|Thornton \& Ross \| National Account Manager** **Remote / Work from home contract \|U.K.\| Full\-time \| Permanent** Step into a high\-impact National Account Manager role where you’ll shape the success of some of the UK’s best\-known consumer healthcare brands. Working in the dynamic Pharmacy Channel across STADA UK’s Thornton \& Ross and Natures Aid portfolios, you’ll own strategic relationships with major national accounts – driving profitable sales, spearheading new product launches, and maximising brand visibility in\-store. You’ll lead larger channel customers, build and execute strategic account plans, negotiate commercial agreements, and deliver against ambitious business objectives. Reporting to the Channel Controller and working closely with a Senior NAM, you’ll have clear support for your development and progression, while also playing a key role in coaching and supporting key account managers across the team. If you’re a commercially sharp account manager ready to take ownership of sales fundamentals – from profit and distribution to promotional activity and customer engagement – this role puts you at the heart of STADA’s growth in UK pharmacy. **How You Will Make An Impact** * Own customer and market data to unlock opportunities, spot risks, and build Joint Business Plans that grow sales, share, and brand visibility. * Drive profitable growth by securing smart promotions, optimising prices and investment, and winning incremental opportunities for STADA UK in the Pharmacy Channel. * Shape customer strategy by influencing retail buyers on must\-stock lines, ranges, merchandising and NPD, backed by compelling performance stories and insight. * Be the trusted face of STADA: build strong relationships across buyers, supply chain, regulatory and internal teams, championing the customer and STADA’s mission and values. * Deliver best\-in\-class account management through accurate forecasting, budget control, promotion evaluation, and rigorous stewardship that meets all legal and compliance standards. * Consistently exceed sales, market share and profit targets while achieving personal objectives and contributing to STADA UK’s reputation in the UK OTC healthcare industry. **What We Are Looking For** * Proven track record in national account management, sales or commercial roles with major UK customers, ideally in OTC and the Pharmacy channel. * Sharp commercial mind: strong financial acumen, analytical skills and high proficiency in Excel and PowerPoint. * Advanced negotiation and influencing ability, backed by excellent communication and presentation skills. * Strategic, creative and critical thinker, able to plan effectively, manage projects and juggle multiple priorities independently. * Collaborative, diligent and resilient team player with a strong customer focus. * Mobile and field\-ready, holding a full UK driving licence **How We Care For You** At Natures Aid our purpose “Caring for people’s health as a trusted partner” motivates us every day. And what would be a better place than starting with our own employees. Which is why we give much in return: 💸 Competitive salary, car allowance and annual bonus scheme. 🗝 Salary Sacrifice Pension Scheme offering 6% employer contribution rates. ⌚ Remote working – you can expect 2\-3 UK based business trips per month to customer sites and our offices in Preston / Huddersfield / Reading. 🌴 25 days of annual leave plus bank holidays with the potential to buy up to 5 additional days. 🏥 Health benefits provided through our Vitality Private Medical Insurance 💉 Free winter flu jab. 🧠 Wellbeing support through our Employee Assistance Programme and KYAN Wellbeing – offering free coaching and counselling services for you and your family. ⚡ Salary sacrifice Tech\-Scheme. 🚲 Cycle to Work Scheme. 👪 Enhanced Family Leave. 🎉 Plus, many more employee benefits \& celebration events. *STADA Group values and promotes its diverse culture, regardless of gender, age, social or ethnic origin, disabilities, religion, ideology, or sexual orientation. We use the strength of our uniqueness to develop creative ideas, expand our experience and increase innovative strength. Our focus is on equal opportunities, respectful cooperation, and the promotion of an inclusive working environment. We are looking forward to your application and welcome applications without a pharmaceutical background.* – MN1

Regional Commissioning Manager

Global Commissioning

**We’re Hiring: Regional Commissioning Manager \| Data Centre Commissioning \| Mission Critical Projects \| Scaling Regional Teams \| Electrical \& Mechanical Commissioning** **Due to frequent travel across Europe, the role is open to candidates based anywhere in the UK or mainland Europe, preferably near a major international airport.** Global Commissioning is expanding, and we are looking for a Regional Operations Manager to lead and deliver mission\-critical commissioning projects across multiple sites within an assigned region. If you are a technically strong data centre commissioning leader who thrives on operational excellence, team leadership, and client engagement — we want to hear from you. **About the Role** As **Regional Commissioning Manager** , you will act as the senior technical authority across your region, providing leadership, governance, and delivery oversight on complex data centre projects. You will bridge site\-based teams and senior management, ensuring projects are delivered: * Safely * On schedule * To the highest technical standards * In line with contractual and client expectations **Key Responsibilities** **Technical Leadership** * Provide technical direction across multiple commissioning teams * Oversee Level 1–5 commissioning and Integrated Systems Testing (IST) * Set and enforce commissioning standards and methodologies * Support resolution of complex system integration issues **Operational \& Project Oversight** * Coordinate with Project Managers on scope, milestones, and resource planning * Monitor delivery plans, risks, and performance across projects * Ensure consistency in reporting and execution **Team Leadership** * Lead and mentor multidisciplinary commissioning teams * Promote collaboration, safety, and continuous improvement * Support technical development and knowledge sharing **Client Engagement** * Act as senior regional technical contact * Manage expectations and provide clear progress updates * Support issue resolution and escalation management **What We’re Looking For** * Strong background in mission\-critical data centre systems * Electrical power distribution * Mechanical cooling systems * Controls \& integrated systems * Proven experience delivering Level 1–5 commissioning \& IST * Deep understanding of redundancy concepts (N, N\+1, 2N) * Experience in live/operational data centre environments * Knowledge of EN 50600, TIA\-942 and Tier concepts * Strong leadership across multiple sites and disciplines * Structured, risk\-aware decision\-making approach **Education** * Degree in Electrical, Mechanical, Building Services or related engineering discipline * Data centre commissioning certifications highly desirable **Why Join Global Commissioning?** * Work on large\-scale hyper\-scale and mission\-critical projects * Lead technically complex regional operations * Be part of a specialist commissioning organisation operating across Europe * Shape technical standards and drive continuous improvement **Interested?** Apply directly via our careers page https://www.global\-cxm.com/careers. *\#DataCentre \#Commissioning \#MissionCritical \#EngineeringLeadership \#Hiring \#OperationsManager \#DataCenterCareers \#EveryProjectEverytime \#RegionalManager* *\#RegionalManagerdatacentre \#regionalcommissioningmanager \#regionalcommissioninglead \#regionalheadofcommissioning*

Territory Sales Manager, Joint Replacement – Greater Manchester

Stryker

**Territory Sales Manager – Greater Manchester** Joint Replacement \- manual and robotic Are you driven and results oriented? Do you have a passion for building long term relationships with customers and improving patient outcomes? Are you looking to be part of a motivated, high performing team for a market leader in the medical technology industry? If so, we want to hear from you. **Job Description** We’re looking for a talented, highly motivated sales professional who will be responsible for driving Stryker’s Joint Replacement and Robotics business in Greater Manchester. As part of a high calibre, performance driven sales team, you must have a passion for delivering results, improving outcomes and making the lives of patients better. This is not just a job; it is a career where you can grow, be developed and gain organisational influence by taking a path which can move in many different directions. Stryker is one of the world's leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Orthopaedics, Medical and Surgical, Neurotechnology and Spine that help improve patient and hospital outcomes. **Key Responsibilities** * Developing an effective territory sales strategy to drive growth. * Delivering annual sales targets as well as other key performance objectives. * Building strong relationships with a diverse group of stakeholders in the NHS \& private medical sector; these include, consultants, theatre managers, nursing staff as well as procurement and finance professionals. * Grow the utilization of the Mako system by increasing volume with current and potential surgeons. * Provide complete reports and associated metrics to management and regulatory department. * Conducting trials and evaluations of product in theatre and clinical environment to drive sales. * Providing in theatre product support for manual cases. * Working effectively as a part of a team. * Attending and participating in key professional congresses and events * Maintaining and acquiring new product, technology, market knowledge. **Experience \& Competencies** * Positive attitude, a "can do" solution orientated approach to succeed. * Self\-motivated, you take ownership of your work and need no prompting to drive your learning, productivity, change, and outcomes. * Collaborative partners, you build and leverage relationships to bring together ideas, data and insights to drive continuous improvements and ultimately to secure wins within your own team as well as in other teams/functions across the business. Teamwork is an integral part of this role. * Goal Orientated, to thrive in this fast\-paced environment you will stop at nothing to ensure you achieve your goals, keeping the patient/customer and their requirements in focus, we want people who deliver safe and robust solutions. * High Ethics \& Integrity, we want you to win in the right way, that’s a fundamental building block of Stryker’s vision. * Excellent communication and presentation skills * Excellent written and oral skills * 3\+ years successful sales experience in medical devices or healthcare industry preferred * Working knowledge of the NHS, selling in a theatre environment or experience in Medical Devices, would be an advantage, but not essential. * Strengths in accordance with Gallup profile * This role reports into the Regional Sales Manager North West \& Northern Ireland. Ideally the candidate should be located in the Greater Manchester area. **United Kingdom Pay Ranges:** * United Kingdom: £38,600 \- £64,300 GBP Annual At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker’s comprehensive benefits package. If you’d like to learn more about the salary or the benefits associated with this role, your recruiter will be happy to walk you through the details as you progress through the hiring process. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Rotational Pharmacy Technician

Homerton Healthcare NHS Foundation Trust

Thank you for showing an interest in this very exciting role within Homerton Healthcare. It really is a fantastic Trust – vibrant, enthusiastic, and skilled. Hackney is the 2nd most deprived Borough in London and the Homerton has always been totally committed to making the health of City and Hackney residents the very best it can be, a mission which is especially relevant with the current economic situation. As a Trust we manage both acute and community services and are also part of one of the best integrated care systems in the country. We are looking for a highly motivated, forward\-thinking, dynamic individual to join our senior team, who is keen to learn, innovate and push the service forward. Why join our Pharmacy team? We are a friendly forward\-thinking and dynamic team, always open to new ideas. We were the first Trust in East London to adopt e\-prescribing and we are now implementing full automation of medicines management processes Trust wide. This is an exciting time to join Homerton Pharmacy as we re\-design our clinical services; enhance the role of prescribing pharmacists, support virtual wards, and build an exemplar service fit for the future. * Closing date is indicative only and this vacancy may close early without notice when sufficient applications have been received.\*\*\* We Are Looking For An Enthusiastic And Motivated Technician To Join Our Team Of Rotational Technicians. The Post Holder Will Participate In a Structured Rotational Programme Gaining Experience And Training In * Dispensary services * Distribution and Community Health Services * Procurement and Homecare Services * Clinical Trials and High Cost Drugs Data Management A training post consisting of rotations for 6 months in Dispensary, Distribution, and Community Health Services, Procurement and Clinical Trials/High Cost Drugs data management service areas. To support the training of pre\-registration technicians and pharmacy assistants. To gain the Accredited Checking Technician qualification and undertake Good Clinical Practice (GCP) training. Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond. We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC). Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home. Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times. We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly. Homerton has a proud tradition of supporting and developing its staff, including its well\-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits. Homerton is proud to have been included on the HSJ \& Nursing Times Best Places to Work list. For further details / informal visits contact: Name: Kate Schindler Job title: Distribution \& Omnicell Operational Lead Tech Email address: kate.schindler@nhs.net Telephone number: 0208 510 8754

Virus Production Shift Technician

Boehringer Ingelheim

**THE POSITION** The **Virus Production Shift Technician** plays an important role within Manufacturing, supporting the production of Foot and Mouth Disease (FMD) antigen used in vaccine manufacturing. The role is based within a highly regulated and technically advanced manufacturing environment, contributing to the delivery of critical vaccine materials while supporting operational excellence and continuous improvement initiatives. **This is a fully site\-based, fixed\-term role in Pirbright until 31 December 2027, operating within a shift\-based manufacturing environment. Details of the shift pattern will be communicated at a later stage. The role may involve night shifts, weekend working, and other non\-standard hours in line with operational requirements.** **TASKS \& RESPONSIBILITIES** • Execute manufacturing activities in line with approved procedures, GMP standards, and production schedules • Perform CIP (Clean\-In\-Place) and SIP (Sterilise\-In\-Place) operations to support production activities • Operate and maintain cleanroom and laboratory environments in accordance with regulatory requirements • Accurately complete batch records and manufacturing documentation • Manage raw material inventories and perform routine stock control activities • Operate autoclaves and perform cleaning, sterilisation, and testing activities • Carry out Grade A/B aseptic processing and work within Biosafety Cabinets (BSCs) • Follow Standard Operating Procedures (SOPs) and complete all required training • Support production investigations, including deviation management and root cause analysis • Assist with CAPA activities and implementation of corrective actions • Participate in daily Tier 1 meetings and contribute to team performance objectives • Support continuous improvement initiatives across the manufacturing operation • Provide flexible support for out\-of\-hours production activities when required **EHS \& Compliance** • Ensure compliance with GMP, Biosafety, Biosecurity, and Health \& Safety requirements • Report and support investigations relating to EHS incidents • Perform and document risk assessments • Complete mandatory Health \& Safety training • Promote safe working practices and maintain a strong compliance culture **REQUIREMENTS** **Education** • Good standard of education, including Maths and English • Scientific, technical, or manufacturing\-related qualifications are advantageous **Skills \& Experience** • Experience working in a pharmaceutical, biotechnology, vaccine, or other highly regulated manufacturing environment • Understanding of GMP principles and quality requirements • Experience working in cleanroom environments is desirable • Experience with aseptic processing or sterile manufacturing operations would be advantageous • Knowledge of deviation management and CAPA processes is beneficial • Strong attention to detail and commitment to quality • Ability to follow detailed procedures and maintain accurate documentation • Good organisational and time management skills • Strong communication and teamwork skills • Competent IT skills, including Microsoft Office applications • Proactive approach and ability to work independently when required • Flexibility to adapt to changing production priorities and operational needs **WHY THIS IS A GREAT PLACE TO WORK** Boehringer Ingelheim is recognised as a **Top Employer in the UK** , reflecting our commitment to exceptional workplace standards, career development and a purpose\-driven culture. Our employees contribute to meaningful work, creating long\-term value for people, animals and the environment. Learn more about why BI is a great place to work: **https://www.boehringer\-ingelheim.co.uk/careers/uk\-careers/why\-great\-place\-work** Candidates may be asked to undergo a Basic Disclosure and Barring Service (DBS) Security check. Any offer of employment will be subject to satisfactory DBS certificate. **Our Company** Boehringer Ingelheim is a biopharmaceutical company active in both human and animal health. As one of the industry's top investors in research and development, the company focuses on developing innovative therapies that can improve and extend lives in areas of high unmet medical need. Independent since its foundation in 1885, Boehringer takes a long\-term perspective, embedding sustainability along the entire value chain. Our approximately 54,300 employees serve over 130 markets to build a healthier and more sustainable tomorrow. Learn more at www.boehringer\-ingelheim.com. **Why Boehringer Ingelheim?** With us, you can develop your own path in a company with a culture that knows our differences are our strengths \- and break new ground in the drive to make millions of lives better. Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed. Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after \- as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations. Want to learn more? Visit https://www.boehringer\-ingelheim.com

DM/STDM Programmer

IQVIA

Possible Location: UK, Spain, Belgium, South Africa, Romania, Hungary, Ireland, France, Italy, Czech Republic, Bulgaria. This unique role within IQVIA lends itself to a technically minded person with strong communication skills and SDTM knowledge. Having experience in Study Design, CRF annotation, CDISC standards, Vendor management with SAS programming skills will be key for this position. The role can be based remotely from anywhere in Europe or in South Africa. This role is part of a sponsor dedicated project where you will be working with the client directly to manage Database CRF and SDTM Deliveries. The primary functions of this role will be to oversight all activities related to SDTM end to end. Including the management of CRF design from the protocol, ensuring Vendors specifications are compliant with SDTM needs and defining SDTM specification on some studies and/or SDTM review and oversight, ensuring quality and completeness of SDTM format data. **Main Responsibilities Include** * Collaborate with Sponsor colleagues and CRO Partners to review CRF design and compliance into standard and SDTM. * In collaboration with Study Data Leads ensure the planning for data receipt and its oversight throughout the duration of assigned clinical trials * Program reports and contribute to the standardization of process and reports used for data review and analysis for external partners/vendors and internal teams * Complete formal and ad\-hoc analyses and oversight of SDTM data. * Review of critical document/deliverable (SDTM Annotation, SDTM datasets) to ensure Data Standards are used consistently and support creation of DE dataset * Map SDTM data and manage annotated CRF * Attend meetings as applicable with Mission, Submission, Project, Program, JCST, DEM, Biometrics, Clinical \& Regulatory Solutions Team (CRST), Early Phase * Perform relevant quality checks and create standard edit checks for new CRF modules and share in the appropriate space * Support audits and inspections as required and other responsibilities and projects that the Company may assign. **Experience** * At least 5 years relevant in either SDTM and/or CRF design * Experience with Biometrics processes to include: * Review of SDTM annotated CRFs * Writing and reviewing technical specifications * Review of log files for errors and warnings * Resolving/trouble shooting errors * Experience with data mapping and SDTM Controlled Terminology * Experience with SAS programming and SDTM deliveries * Prior experience in a clinical or pharmaceutical related field is required. * Prior experience in a Data Management related field is required * Experience with relational databases, preferably Clinical Data Management and EDC Systems * Advanced familiarity with reporting tools. * Advanced knowledge of federal regulations, Good Clinical Practice, and Good Clinical Data Management Practices. * Excellent command, both verbal and written, of English IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Incident Response Analyst

HM Revenue & Customs

**About The Job** **Job summary** Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity\-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support \& Response, and Strategy \& Advisory, to deliver a holistic approach to fraud prevention. **Job Description** As an Incident Response Analyst, you will act as a key point of contact within the FPC Incident Response Team. You will assess, triage and analyse identity led fraud incidents, supporting effective response activities and helping to minimise the impact on business operations. Working collaboratively with colleagues and stakeholders, you will review existing weak processes, identify opportunities for improvement, and contribute to the development of effective incident response procedures and mitigations. Your work will support the timely restoration of services and the continuous improvement of fraud incident management across the FPC. **Person specification** * Act as an FPC subject matter contributor for fraud incident management, working with colleagues and stakeholders to ensure effective incident response arrangements are in place and standards are adhered to. * Analyse and resolve detected fraud incidents, contributing to lessons learned activities and identifying opportunities for continuous improvement. * Support the day\-to\-day activities of the incident response team, reviewing incidents and contributing to response efforts, helping to prioritise and coordinate activities across the end\-to\-end fraud incident response cycle. * Contribute to the development of incident management capability across the FPC, working with SO Incident Response Analysts to promote best practice and consistent application of standards. * Support FPC SOs and G7s in producing reports and presentations for a variety of stakeholders, communicating technical information in an accessible and meaningful way. * Experience in developing, delivering and improving IT operations within a complex environment, particularly in incident management. * Support the capture, dissemination and maintenance of incident information within the incident register, ensuring records, processes and documentation remain accurate and up to date. * Provide regular updates on incidents and response activities to the G7 Incident Response Lead. * Contribute to the development and improvement of incident response plans, processes and capabilities, supporting effective information sharing across teams. * Work collaboratively with HMRC stakeholders, including incident response teams, to escalate findings and support the mitigation of fraud risks. * Review incidents, provide guidance to colleagues where appropriate, and support the development of FPC processes, standards and templates. * Maintain awareness of the current threat landscape, emerging fraud risks and developing industry practices. * Knowledge of fraud detection techniques, including behavioural analysis and anomaly detection and investigation and OSINT (Open Source Intelligence) methods. * Support the effectiveness and efficiency of FPC Incident Response Services through the identification of opportunities to improve processes, controls and ways of working. * Share knowledge and experience with colleagues across the FPC, helping to build confidence, capability and understanding of fraud incident management. **Essential Criteria** * To have, or be willing to achieve CISMP * Knowledge of fraud detection techniques, including behavioural analysis and anomaly detection and investigation and OSINT (Open Source Intelligence) methods. * Data analysis skills and experience with large data sets, with proficiency scripting complex queries in analysis environments. * Solid technical understanding of web and API services (e.g. cookies, IP addresses, authentication processes) and threats to those services from cybercrime actors and tools. * Experience using Security Information and Event Management (SIEM) platforms, preferably in a security operations setting. * A sound understanding of Identity, Verification and Authentication principles **Desirable Criteria** * A degree in Data Analysis, Data Science, Information Security, Cyber Security, or other Cyber qualifications eg SANS, or at least previous experience in a relevant cyber role. * Active use of at least one of the following: Python, SQL, KQL, SPL The successful candidate **may** be required to apply for Developed Vetting (DV) clearance level once in post **but** must already hold or be willing to obtain Security Check (SC) clearance level before starting the role **Further Location Information** Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. **Office closures** For more information on where you might be working, review this information on our locations . If your location preference is for one of the following sites, it's important to note that these are not long\-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. **These Sites Are** * Telford Plaza, Telford \- moving to Parkside Court, Telford * Trinity Bridge House, Salford \- moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. **Leeds Locations** Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. **Technical Skills** We'll assess you against these technical skills during the selection process: * Incident Response * Monitoring **Benefits** Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. * Pension \- We make contributions to our colleagues' Alpha pension equal to at least 28\.97% of their salary. * Family friendly policies. * Personal support. * Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service **Things you need to know** **Artificial intelligence** Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. **Selection process details** This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills. **How To Apply** As part of the application process, you will be asked to provide the following: * A name blind CV detailing your job history, which should cover up to a maximum of your last 3 roles. Give a brief summary of what you delivered and any key achievements in each role (max 100\-words per role). * A 1000\-word personal statement, describing how your skills and experience would make you suitable for the role, and how you meet the Essential Criteria and Person Specification. * A 250\-word example for the Technical Skills: Incident Response \& Monitoring. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy\-holder where candidates have the same scores at interview. **Sift** In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV, your P

Senior CRM Manager (Remote)

Forbes Advisor

At Forbes Advisor, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance so they can make informed decisions they feel confident in and get back to doing the things they care about most. We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Forbes Advisor boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Forbes Advisor's global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel. We want to raise the bar for CRM at Forbes Advisor, and we’re looking for a best\-in\-class Senior CRM Manager who pairs strategic and creative vision with hands\-on delivery – building and owning lifecycle marketing campaigns across one or two of our verticals as individual contributor, while managing and developing a CRM Executive. This is a role for someone who wants to raise the bar and elevate the creativity, rigor, and impact of everything we ship across email, SMS, and beyond. You’ll set the strategy and bring it to life yourself, working alongside Product, Design, Data, Commercial, and the General Managers of your verticals. You’ll own the campaigns that drive revenue and lifetime value in your vertical(s), and help shape the testing roadmap for the wider team in partnership with the Senior Director. As a hands\-on leader, you’ll also coach a CRM Executive – lifting their capability and setting the standard we expect from the team. The person we’re looking for is a self\-starter who brings both strategic and creative vision. You’re known for generating, critically assessing, and prioritizing new ideas based on their value, and for building test plans and roadmaps independently. You’re not afraid to test, learn and iterate quickly – even when that means test and fail. You’re an excellent communicator and stakeholder manager, highly organized, and you consistently deliver high\-quality work to committed timescales while focusing on the most impactful opportunities. This role reports to the Senior Director, CRM, and line manages one CRM Executive. **Key Responsibilities** * Strategy \& Planning: * + Collaborate with stakeholders to independently own, develop and implement comprehensive lifecycle strategies for your vertical(s), ensuring alignment with business objectives + Proactively share new ideas and campaign recommendations across lifecycle channels, focusing on growing lifetime value, upselling to existing customers, or cross\-selling new products and services + Validate ideas before investing in them, pressure\-testing whether a campaign is viable before starting work, and prioritizing accordingly + Segmentation and strategy expert who knows the end\-to\-end customer experience for your vertical(s) across all channels + Champion responsible use of customer data — asking not just whether we can use the data, but whether we should — with a firm commitment to data security, privacy, and relevance * Leadership \& Team Development: * + Manage, coach, and develop one CRM Executive – setting clear goals, giving regular feedback, and raising the quality of their output + Model best\-in\-class lifecycle marketing and help elevate the capability and standards of the wider CRM team + Act as a trusted expert for stakeholders across the business, communicating plans, progress, and results with clarity and confidence * Creativity \& Innovation: * + Set the creative vision and direction for full lifecycle communications across acquisition and retention, pushing beyond content refreshes to genuinely differentiate how we engage customers + Help form the department\-level innovation and testing roadmap, turning ambitious ideas into experiments that move the numbers + Shape and brief new campaign concepts, partnering with our internal teams to bring them to life + Own the creative and brand standards and best practices, directing campaign visuals with our Design team to raise the quality of everything the team ships + Bring outside\-in thinking – spotting trends, new channels, and competitor moves, and translating them into ideas we can test + Adopt and iterate with AI tools and services to accelerate ideation, personalization, and campaign production – testing where they can raise quality, speed, or impact * Execution \& Delivery: * + Develop realistic project timelines, communicate them clearly to stakeholders, and consistently deliver to committed deadlines + Build customer journeys, audience segments, and messaging templates within our customer engagement platform, Braze – working with product and engineering on any new data schema needs to bring campaigns to life + Can build customer journeys, audience segments, and messaging templates within our customer engagement platform, Braze * Analysis: * + Responsible for achieving vertical\-specific revenue \& performance goals, outlined with CRM leadership + Optimizes their existing campaigns to achieve goal KPI’s and above benchmark expectations + Can independently pull their reporting with our customer engagement platform and Tableau + Shares campaign\-specific insights \& trends regularly (test performed, weekly/monthly changes in performance) **Qualifications** * 5\+ years of lifecycle/CRM experience, ideally gained in a D2C or comparison * Strong creative background with a track record of designing high\-performing campaigns, paired with strategic thinking * Thrives collaborating across other departments and building relationships with key stakeholders * Experience managing, mentoring, or elevating more junior team members * A self\-starter and excellent communicator, with proven stakeholder management and a track record of delivering to committed timescales * Nice to have: experience with Braze, or equivalent platform * Nice to have: experience working across multiple verticals or product categories Forbes Advisor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Director, Translational Data Enablement

AstraZeneca

**Location:** This role can be based in **Cambridge, UK** , or **Munich, Germany** . We're building a connected, end\-to\-end Enterprise AI engine \- uniting data foundations, AI technology, process reinvention, and business\-facing AI to accelerate results across the whole value chain. Success depends on being exceptional connectors: you'll actively leverage existing capabilities, celebrate and promote reuse, export breakthrough ideas across geographies and functions, and obsess over scaling impact rather than building in isolation. If you thrive in high\-collaboration environments where your role is to turn complex, cross\-functional problems into reusable, enterprise\-wide capabilities \- and where the measure of success is adoption and scale, not just innovation \- you'll have the platform (and sponsorship) to make it real. Own the transformation of translational and biomarker data into AI\-ready, standardized data products that accelerate drug discovery and development. The role sits at the critical intersection of science teams (who generate and use the data), technology teams (who build platforms and automation), and peer data leadership across clinical trial submission and preclinical/discovery domains. Primary mandate: deliver high\-quality, reusable data products while building capabilities to enable a AI ready and FAIR end to end data flow. Lead a 12–15 person distributed team and coordinate cross\-functionally with peer Directors to ensure enterprise\-wide data coherence and strategy alignment. **Key Responsibilities** Science Enablement \& Delivery * Own delivery of analysis\-ready datasets to science teams, enabling precision medicine, biomarker discovery, and hypothesis validation * Work with science stakeholders to understand analytics needs and shape data standards accordingly * Create data catalogs, metadata standards, and usage guidelines; establish feedback mechanisms for continuous improvement Standards \& Data Product Strategy * Define FAIR\-compliant standards for translational/biomarker data (omics, imaging, proteomics, etc.). Establish quality frameworks and SLAs aligned to regulatory, AI/ML, and precision medicine use cases * Build semantic schemas and harmonization layers enabling integration of data from diverse sources (labs, vendors, partners) into reusable, consumable data products Platform \& Technology * Define technical requirements for translational data workflows (ingestion, validation, harmonization, delivery APIs) * Lead automation initiatives to reduce manual curation (e.g., schema\-driven harmonization, intelligent quality assurance). Measure efficiency gains * Ensure integration with enterprise systems (clinical data lakes, AI/ML platforms) * Pilot new technologies (agentic AI, ML\-driven quality assurance) at scale Team Leadership \& Cross\-Domain Coordination * Recruit, mentor, and scale a 12–15 person distributed team of data stewards and engineers responsible for data curation, validation, and delivery * Partner with other team leads on shared deliveries, leveraging synergies and cont. increasing efficiency Strategic Leadership * Define multi\-year roadmap for expanding translational/biomarker data standardization across therapeutic areas and partners * Drive shift from reactive data cleanup to proactive "Shift Left" data generation * Present at industry forums; own P\&L for translational data operations **Required Experience \& Qualifications** * PhD or master degree in bioinformatics, biomedical data science, molecular medicine, or related field * Published research or thought leadership on biomarker standardization, data harmonization, and data product build and delivery with 5\+ years experience * Experience with leading a cross functional, global team including budget oversight, hiring, onboarding * Experience with FAIR data principles, semantic interoperability, or data standards in research contexts (GA4GH, MIAME, etc.) * Track record scaling data governance or data stewardship programs across multiple labs, studies, or organizations * Familiarity with agentic AI, machine learning, or LLM\-driven automation in data/science workflows * Familiarity with biomarker platform companies (e.g., Guardant Health, Foundation Medicine, Tempus) or research consortia (e.g., NCI's SEQC, GTEx) *Ready to lead the transformation of healthcare through AI? Join us in building the platform that will power the next generation of life\-changing medicines and make a meaningful impact on patients' lives worldwide.* When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life\-changing medicines. In\-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, we are driven by a shared purpose to make a difference in patients' lives through innovation and collaboration. Our dynamic environment encourages continuous learning and growth as we explore new technologies and challenge conventional approaches. By partnering across functions and leveraging our data capabilities, we empower our teams to achieve remarkable outcomes. Join us as we shape the future of healthcare and contribute to AstraZeneca's mission of delivering life\-changing medicines. **\#EAI** **Date Posted** 26\-ago\-2026 **Closing Date** 15\-sept\-2026 Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.

256774 - Medical Education Training Co-ordinator

NHS Scotland

**About The Organisation** Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate \& Property \& Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas. **The Role** Managing the co\-ordination, planning, compilation and implementation of Medical Education Training Programmes for all Consultants, Staff Grades, Associates Specialists, Junior Doctors, GPs and Medical Students throughout NHS Lanarkshire and all subsequent business and project administration ensuring maximum marketing and advertising. **In This Key Role, You Will** Producing, undertaking all relevant research/duties and implementing a yearly training calendar for all Clinicians ensuring that all costs fall within allocated budget, spreading events throughout the year and taking into consideration external factors that may hinder attendance(exam dates, etc) to ensure delegates have maximum ability to attend for training and managing the co\-ordination of the Major Annual Symposium Sourcing, reviewing and negotiating with course providers obtaining relevant details/data regarding courses commissioning of providers, effective management of accommodation \- viewing, deciding on and arranging course venues and organising hospitality \- ensuring all is within budget. Liaising and negotiating with sponsors for course (both prior to and on day) to manage fee support and stand positions Producing and acting on annual Training Needs Analysis and department activity report – research, content \& formatting. Managing the overseeing of report production and liaising with printing companies as required, before co\-ordinating its distribution to Senior clinicians **What You'll Bring** The post holder must possess working knowledge of a full range of Senior Administration, Business and Training procedures acquired through training to HND Level with relevant experience within a training environment and/or Business Administration environment. This is vital to carry out duties. Advanced keyboard skills/qualifications and an in\-depth working knowledge and lengthy experience of complex IT packages are required including Microsoft Publisher, Excel, Word, Outlook, Project, Access, Powerpoint, electronic Diaries/Calendars and in the independent analysis of statistical data and producing publications in various formats for end users. The post holder must have the ability to work autonomously; managing and prioritising own workload within the agreed overall target schedule. The ability to be self\-motivated, flexible, pro\-active and to possess multi\-tasking, interpersonal, time management and forward planning skills is vital. Excellent Communication, negotiation, influencing and motivational skills/training and the ability to deal with and diffuse difficult situations/interactions are required. **What We Offer** As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including: * Annual Leave \- 35 days including public holidays * Generous NHS pension scheme * Annual incremental salary progression * Paid sick leave increasing with length of service * NHS discounts and more. *NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent \- regardless of race, disability, gender, sexual orientation, or care experience\* or any other dimension that can be used to differentiate people from one another.* * Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings. **For informal discussion, please contact Caroline Burke, Directorate Support Manager on Caroline.Burke@lanarkshire.scot.nhs.uk** **If you have any questions about the recruitment process or require support with your application, contact Gemma Irwin, Recruitment Administrator on gemma.irwin@lanarkshire.scot.nhs.uk** **Interested?** Full details about the role are provided in the attached Job Description and Person Specification. Please review our Application Guidance which explain key information including closing dates, amendments, right‑to‑work requirements, sponsorship eligibility and important points to be aware of before submitting your application You can also learn more about working with NHS Lanarkshire by viewing our Information Pack Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. **Please note, CVs will not be accepted.** **This advert may close early if we receive a high number of applications, so we encourage you to apply early.**

Assistant Statistician

RTI Health Solutions

**About The Hiring Group** RTI Health Solutions (RTI\-HS), a wholly owned subsidiary of RTI International, is an independent and internationally recognized research organization. With offices in the US, UK, Spain, France, and Sweden, we provide healthcare consulting and research expertise to optimize decision making for pharmaceutical, biotechnology, and medical device products across the development and marketing lifecycle. Clients rely on our expertise, quality standards, and integrity to guide their product development and regulatory and market access strategies. Our various practice areas include Value, Access, and HEOR; Patient\-Centered and Outcomes Research; Epidemiology and Biostatistics; Medical Communications; Global Business Operations; and Strategic Consulting and Growth. We are seeking an Assistant Statistician to join our Evidence Synthesis and Statistics team. As an Assistant Statistician, you will work within an experienced and collaborative team, supporting the delivery of statistical analyses and evidence generation studies for pharmaceutical and healthcare clients. Our team applies a range of statistical methods, including meta\-analysis, network meta\-analysis, survival analysis, and utility analysis, to evaluate the clinical, humanistic, and economic value of medicines and other healthcare interventions. This research is used by Health Technology Assessment authorities worldwide to inform decisions about the availability, pricing, and reimbursement of healthcare products. This role offers the opportunity to develop technical expertise, contribute to scientific publications and conference presentations, and gain experience across a variety of research and consultancy projects. **This is a 12\-month UK\-based contract working in our Manchester office.** **What You'll Do** In this role, you will: * Work under the guidance and direction of senior team members to: * Develop statistical analysis plans, prepare analysis datasets, conduct analyses, and contribute to study reports. Analyses may include meta\-analysis, network meta\-analysis, survival analysis, and utility analysis. * Support the delivery of high\-quality scientific projects within agreed timelines and budgets. * Contribute to the development of abstracts, posters, manuscripts, and other scientific publications through writing, reviewing, and content development. * Support the development of client proposals and other business development activities.] * Learn and apply new statistical methods while developing programming skills in R and other statistical software, including WinBUGS/OpenBUGS/JAGS and SAS/STATA. * Work effectively as part of a cross\-functional team, collaborating with statisticians, health economists, and systematic literature review specialists. * Apply statistical methods to support research projects that inform healthcare decision\-making. * Communicate effectively with clients and colleagues via email, video conference, telephone, and in\-person meetings. **What You'll Need** * An undergraduate or advanced degree in mathematics, statistics, biostatistics, or a related field. * Coursework in or experience performing statistical analyses that demonstrate strong quantitative aptitude. * Programming experience with R or similar statistical software. * Knowledge of fundamental statistical concepts, including statistical inference, regression, probability, and statistical distributions. * Demonstrated ability to read, evaluate, and communicate research findings. * Strong attention to detail and organisational skills, with the ability to manage multiple tasks, prioritise effectively, and adapt to changing project deadlines. * Enthusiasm and commitment, with the ability to deliver consistently high\-quality work within agreed timelines. * Ability to work independently while also contributing effectively as part of a collaborative team environment. * Willingness to learn from others, seek feedback, share knowledge, and contribute positively to team success. * Excellent communication skills in English, both written and verbal, with the ability to explain technical information clearly to different audiences. **Desirable, But Not Essential** * Coursework or experience in one or more of the following areas: meta\-analysis, network meta\-analysis, survival analysis, retrospective data analysis, clinical trial analysis, and/or utility assessment. * Experience using additional statistical software packages such as SAS, STATA, and/or WinBUGS. * Knowledge of Bayesian statistics * Familiarity with, or interest in, AI\-assisted analytical tools and how technologies may be applied appropriately and effectively within statistical practice.

Patient & Site Engagement Operations Manager - Sponsor Dedicated (m/w/d)

IQVIA

**Job Overview** Collaborate with pre and post award stakeholders to manage the coordination, planning, quality and implementation of Patient Recruitment and Retention operational plans on small/mid size studies. Position may be responsible for the implementation of smaller programs in their entirety. Communicate with sponsors and project teams to implement and monitor impact of the recruitment/retention tactical plan; make additional operational and tactical recommendations as needed based on study performance. Collaborate with internal teams and external providers to deliver all appropriate tactics associated with the recruitment/retention strategy. Represent IQVIA Patient Recruitment at site/sponsor\-facing meetings (i.e. KOM, IM, F2F/LL, etc.) to present strategy/rationale, train CRAs and site staff, and conduct recruitment support workshops as required. Ownership for study KPI and financial performance. **Essential Functions** * Work together with strategy team to translate recruitment and retention strategy into operational and tactical plans to positively impact recruitment and retention rates for assigned projects * Serve as internal consultant to project teams to implement operational recruitment plans on new and/or existing projects needing recruitment and retention services * Manage the scope of work, objectives, quality of deliverables, and other activities of assigned projects (based on scope, may co\-manage or independently manage these projects) * Serve as primary operational project contact for patient recruitment and retention programs with sponsor to ensure appropriate communication channels are maintained and reporting schedules adhered to as required * Management of assigned project budget(s) to meet financial and company goals (realization targets) * Coordinate operational and tactical related project activities for study team and sponsor to ensure that overall project milestones are met * Develop and implement risk management plans for minimizing impact on project objectives and deliverables * Other duties as assigned by Management * Maintain knowledge of current recruitment trends, vendors, and technologies to increase productivity and recommend additional support as needed * Leverage internal intelligence to support and refine strategy on assigned projects * Provide technical expertise as able in support of project specific and interdepartmental training efforts * Support continued process improvement to ensure quality in the department * Performing executional task to manage vendors and patient advocacy groups ( e.g. vendor budgets, totality, PO requests, change orders, contracting compliance submission invoice reconciliations, etc) * Liasing with vendor accoutn manager to ensure impact tracking on PSE activities and corresponding digital assets * Ensuring timely PSE related updates to data systems (e.g., DEICT dasboard, vTMF); supporting PSE manager in pulling relevant reports. * Coordinating schedules among internal and external stakeholders to suppport meetings planning for PSE activities. * Undertaking logistical components for congress/conference planning for R\&D activities. * Participating in cross \- DU PSE forums/community of practice to share learning and best practices. **Qualifications** * Bachelor's Degree Health care or other scientific discipline or educational equivalent Req * 6 yrs. of relevant industry experience. Equivalent combination of education, training and experience. * In depth knowledge of the drug development processes across all functional areas * Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines * Excellent organizational and problem solving skills * Effective time management skills and ability to manage competing priorities * Strong interpersonal skills effective presentation skills * Ability to establish and maintain effective working relationships with coworkers, managers and clients * Computer skills including proficiency in aspects of data analysis and presentation software, Microsoft Word, and Excel * Good written and verbal communication skills including good command of English * Ability to influence effectively within SPN/PRP team and project teams including TSL, PL, CL, CRA and the customer The candidate may be based in any EMEA country, as long as their time zone is no more than six hours ahead of US Eastern Time. Candidates located beyond this range are also welcome to apply, provided they are willing to work later hours approximately 80% of the time to support collaboration with US\-based teams. * Please note This role is not eligible for UK visa sponsorship IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Principal Scientist, Pharmaceutical Development

IQVIA

**Are you an ambitious scientist with expertise in developability, drug delivery or pharmaceutical development, with an interest in applying digital and AI\-enabled approaches to help molecules progress from discovery towards medicines?** **Do you want to help turn promising molecules into medicines by working across developability science, formulation strategy and integrated drug discovery?** Following our integration into IQVIA Laboratories, Pharmaceutical Development is entering an exciting new phase. We are building a modern, developability\-focused scientific function that combines physicochemical sciences, biopharmaceutics, solid\-state science, drug delivery expertise and data\-enabled approaches, to help clients make better decisions and accelerate candidate progression. We are seeking a Principal Scientist in Pharmaceutical Development, to help drive our scientific ambition, shape the future of our discipline, and play a key role in delivering innovative solutions for clients across the global pharmaceutical and biotechnology sectors. The successful candidate will help embed developability thinking earlier in drug discovery programmes, using experimental, computational and AI\-enabled approaches to identify risks, generate insight and support clear recommendations for clients. **Why Join Us?** At IQVIA, Pharmaceutical Development is evolving. We're moving beyond traditional formulation support and building a science\-led capability focused on understanding and mitigating developability risk, enabling confident progression of drug candidates from discovery into development. You'll join a growing team in Cambridge, working alongside experts across Discovery, DMPK, CMC and broader IQVIA scientific functions. **This Is a Role For Someone Who** * Wants to influence scientific direction, not simply execute studies. * Is comfortable challenging the status quo, bringing forward and championing new ideas. * Is interested in using AI\-enabled and data\-driven approaches responsibly to enhance developability assessment, scientific interpretation and client impact. * Enjoys solving complex drug delivery and developability challenges. * Is excited by working directly with clients. * Loves mentoring and developing scientists. * Wants to help shape a growing scientific capability during a transformational period. **What You'll Be Doing** You will combine scientific leadership, client engagement and project delivery responsibilities. * Design, oversee and interpret developability studies to support candidate progression. * Integrate physicochemical, solid\-state, biopharmaceutic and formulation data to inform key development decisions. * Apply digital, computational and AI\-enabled approaches to support developability risk assessment, literature insight, data interpretation and experimental prioritisation. * Translate AI\-supported and experimental insights into clear, scientifically robust recommendations for drug discovery teams and client programmes. * Recommend formulation and development strategies for challenging molecules. * Provide scientific leadership within multidisciplinary drug discovery programmes. * Lead pharmaceutical development projects from proposal through delivery. * Act as the primary scientific contact for client programmes. * Lead and support business development through scientific proposals, technical discussions and client interactions. * Mentor and develop junior scientists. * Contribute to the continued growth and evolution of the Pharmaceutical Development group. **What We're Looking For** We're less interested in finding someone who has done the exact same role before and more interested in finding someone with the curiosity, energy and scientific drive to help us build something exciting. **The Strongest Candidates Are Likely To Bring** * Significant industrial experience in pharmaceutical development or drug discovery, with a broad cross\-disciplinary understanding of the drug discovery process. * Experience designing and interpreting developability, preformulation or formulation studies. * Strong understanding of physicochemical, biopharmaceutic and drug delivery principles. * The ability to integrate experimental, computational, predictive and AI\-enabled approaches to support developability decision\-making. * A track record of leading scientific projects and influencing project direction. * Excellent communication and client\-facing skills. * A passion for scientific problem solving, mentoring and continuous improvement. **What Makes This Opportunity Different?** You’ll be joining at a unique moment. Backed by the global reach and capabilities of IQVIA, we are redefining the role of Pharmaceutical Development within drug discovery. This is your chance to help build a growing scientific function, influence how we work, and contribute to a long\-term vision focused on developability science, innovation and client impact. If you're looking for an opportunity where your scientific expertise, ambition and ideas can genuinely influence the future direction of a team, we'd love to hear from you. **Core Skills And Experience** * A postgraduate degree (BSc/MSc or PhD) in Pharmaceutical Sciences, Chemistry or a related discipline. * Extensive experience of working in an industrial R\&D setting, supporting developability assessment, drug delivery and candidate progression for novel small molecule APIs, within multidisciplinary drug discovery programmes. * Strong knowledge of the drug discovery and development process. * Experience of mentoring junior colleagues. * Ability to communicate complex scientific data to stakeholders with varying degrees of expertise. * A proactive can\-do approach, attention to detail and the ability to adapt to changing demands and requirements. * Scientific project management. **Additional Experience In The Following Approaches Would Be Valuable** * Model\-informed and data\-driven formulation design. * Computational, predictive and AI\-enabled developability approaches. * Ability to interpret PK data and use it to inform formulation and candidate selection strategies. * Application of mechanistic developability approaches (e.g. DCS, PBPK or related modelling frameworks). * Physicochemical characterisation and developability assessment. * Solubility, dissolution and absorption risk evaluation. * Integration of experimental, computational and predictive data to support decision making. * Enabling formulation technologies (e.g. spray drying, particle engineering, lipid\-based systems). * Oral drug delivery and absorption enhancement strategies. * Working knowledge of solid form characterisation techniques. * Experience of supporting non\-oral dosage routes (nasal, inhaled, dermal or parenteral). * Experience addressing developability challenges of Beyond Rule of 5 compounds. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Scientific Team Lead/Director

Assignment Consulting

The agency is a forward thinking established company with a strong track record of innovation. There are opportunities for people with agency experience in medical affairs and publications backgrounds. If you have medical communications agency writing/scientific experience across a range of outputs please apply. Remote or hybrid position.

Forensic Investigations Manager

RSM UK

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle\-market businesses thrive. We are a fast\-growing firm with big ambitions \- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Our Forensic team is growing, and we're looking for an experienced investigations professional to join us as a Manager/Managing Consultant. In this role, you'll work on a wide range of complex and often high\-profile investigations, helping clients navigate fraud, misconduct, financial irregularities and regulatory enquiries. You'll play a key role in delivering projects, managing workstreams and building trusted relationships with clients, legal advisers and other stakeholders. Whether your background is in forensic accounting, corporate investigations, regulatory enforcement or law enforcement, this is an opportunity to develop your expertise within a collaborative and fast\-growing team. **You will make an impact by** You'll take ownership of investigative workstreams while supporting the successful delivery of end\-to\-end engagements. Working closely with senior leaders, you'll help clients understand complex issues, identify risks and deliver robust outcomes. **Responsibilities will include** * Delivering investigations involving fraud, misconduct, financial irregularities and regulatory matters. * Planning, managing and executing investigative workstreams. * Analysing financial and non\-financial information to identify key findings. * Producing clear, structured and high\-quality reports and client deliverables. * Supporting client meetings and stakeholder engagement. * Coaching and developing junior team members. * Contributing to business development activities and the continued growth of the Investigations practice. **What we are looking for** We're keen to hear from motivated professionals who enjoy solving complex problems and delivering exceptional client service. **You'll likely have** * Experience in forensic investigations including into, fraud, misconduct or, financial crime, or related investigative work. * Experience managing elements of investigations and delivering high\-quality client work. * A background in forensic accounting, corporate investigations, internal investigations, regulatory bodies or law enforcement. * A professional qualification (such as ACA, or equivalent) and/or significant investigative experience. Additional qualifications (such as CFE or similar) would be advantageous. * Strong analytical, communication and report\-writing skills. * The ability to manage competing priorities and work effectively in a fast\-paced environment. * A collaborative approach and a passion for developing others. * An interest in getting involved in business development activities. **What we can offer you** We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. * Hybrid and Flexible working . * 27 Days Holiday (with the option of purchasing additional days) * Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP. * Access to a suite of 300\+ courses on demand developed by our inhouse Talent Development team. **Diversity and Inclusion at RSM** At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion. At RSM we work hard to create an environment where our people can make a difference \- to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.

Head of Marketing

Source

Croydon area £70,000 \-£80,000 5 days a week in the office Our client is a well\-established and growing business in the UK utilities sector, providing essential infrastructure services to both commercial and residential customers. Having built a strong operational reputation over many years, the business is now investing significantly in marketing to support the next phase of commercial growth. **Responsibilities** * Lead, manage and develop a small but growing marketing team. * Own and deliver the short and long term marketing strategy, aligned with overall business objectives. * Develop and strengthen the company's brand positioning and market presence. * Lead demand generation and lead generation activity to support commercial growth. * Work closely with Sales to align marketing activity with sales objectives, target markets and revenue goals. * Develop and manage the company's digital marketing presence, including website, content, social media, SEO and relevant digital channels. * Build effective campaigns that generate awareness, engagement and qualified opportunities. * Use data and performance metrics to measure marketing effectiveness and continuously optimise activity. * Work closely with Sales and senior leadership to understand market opportunities, customer needs and commercial priorities. * Manage external agencies and partners where required. * Own the marketing budget and ensure investment is focused on activities that deliver the greatest commercial impact. * Develop the company's messaging and content strategy to ensure consistent positioning across all channels. **Qualifications** * Proven experience in a senior marketing leadership role, ideally within the utilities, or wider infrastructure sector. * Previous experience marketing to utilities businesses or organisations within the energy and infrastructure ecosystem. * A strong track record in B2B marketing, with particular expertise in lead generation and demand generation. * Experience developing and delivering both short and long term marketing strategies that support business growth. * Strong understanding of brand positioning, messaging and go to market strategy.