Healthcare & life sciences jobs

Customer Lifecycle Marketing Manager

Gigaclear

Maximise Customer Lifetime Value by delivering personalised customer communications, intelligent customer journeys and Next Best Action engagement across every stage of the customer lifecycle. We are committed to building long\-term customer relationships that extend far beyond the initial sale. As customer acquisition costs continue to increase and competition intensifies, maximising Customer Lifetime Value has become one of our most important commercial priorities. You will lead the development of our customer lifecycle strategy, creating personalised communications, automated customer journeys and intelligent engagement programmes that strengthen customer relationships, increase loyalty and improve long\-term commercial performance. Working closely with Customer Services, Commercial Strategy \& Propositions, Commercial Insight \& Intelligence, Digital and Sales, you will ensure every customer interaction adds value, from onboarding and activation through to retention, re\-contracting, advocacy and win\-back. You will combine customer insight, commercial thinking and marketing automation expertise to develop a best\-in\-class lifecycle marketing capability that improves customer experience whilst delivering measurable commercial outcomes. **Key Responsibilities** **Develop Customer Lifecycle Engagement Strategy** Develop and deliver a comprehensive customer lifecycle marketing strategy that supports our commercial objectives and customer experience ambitions. Design customer journeys that create meaningful engagement across every stage of the customer relationship, ensuring communications are timely, relevant and personalised. Work alongside Commercial Insight \& Intelligence to develop increasingly personalised customer journeys that respond intelligently to customer behaviour, preferences and lifecycle stage. Leverage insight, segmentation and predictive analytics to deliver the right message, through the right channel, at the right time. **Own Customer Communications** Lead the development of customer communications across the complete customer lifecycle. **Maximise Customer Lifetime Value** Act as the commercial owner of Customer Lifetime Value within the Marketing function. Working closely with Commercial Strategy \& Propositions, Pricing and Customer Services, develop programmes that increase customer retention, encourage product adoption and maximise long\-term customer value. Identify opportunities to improve attachment of value\-added services, increase re\-contracting rates and encourage customers to upgrade as their needs evolve. **Develop Next Best Marketing Action \& Automation** : Working closely with the Commercial Insight \& Intelligence team, develop our Next Best Action capability, ensuring customer engagement becomes increasingly intelligent, personalised, commercially effective and automated. Use customer segmentation, behavioural analytics, propensity models and lifecycle triggers to determine the most relevant interaction for every customer at every stage of their relationship with Gigaclear. **Advocacy, Referral \& Loyalty** Develop programmes that transform satisfied customers into advocates for the Gigaclear brand. Design referral, loyalty and advocacy initiatives that encourage customers to recommend Gigaclear within their local communities. Work alongside the Senior Brand, Campaigns \& Community Marketing Manager to integrate customer advocacy into community marketing programmes, strengthening our reputation and supporting future customer acquisition. **Embed a Test \& Learn Methodology into Customer Engagement** Develop a culture of experimentation across our customer communications and lifecycle activity. Working alongside Commercial Insight \& Intelligence, design structured testing across messaging, channel selection, timing, personalisation, automation, Next Best Action recommendations and customer journeys. Evaluate customer engagement and commercial performance using robust analytical methods, ensuring every interaction becomes increasingly effective through continuous learning. **Knowledge, Skills \& Experience** Significant experience in CRM, lifecycle marketing, customer engagement or marketing automation within telecommunications, subscription businesses, utilities, retail or other customer\-focused organisations. A strong understanding of customer journey design, marketing automation, customer segmentation and customer communications, together with experience using CRM platforms and campaign management tools. You will combine customer empathy with commercial thinking, using data and insight to create highly personalised customer experiences that improve both customer satisfaction and business performance. Experience of working with customer analytics, behavioural segmentation, propensity modelling, marketing automation platforms and AI\-driven customer engagement tools would be highly advantageous. Gigaclear is a leading alternative operator of rural full fibre broadband networks in the UK. Offering customers a truly world class product, we are developing our fibre\-to\-the\-premises broadband (FTTP / FTTH) infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. **Staff Rewards, Benefits And Opportunities** We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. * Generous employer pension; up to 8% matched contribution * Income protection \& life assurance * 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! * Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling \& legal advice * Unlimited access to online training and development content via our Learning Management System * Long service benefits and monthly employee recognition * Enhanced maternity and paternity provisions * Flexible working environment * Health \& Wellbeing initiatives and company funded social events **Our approach is to work guided by our mission, vision and values.** Our Mission \- Empowering communities with brilliant broadband Our Vision \- Connected Communities Our Values \- Own it, Find the Right Way, Work Together, Win Together

Territory Sales Manager, Joint Replacement – Greater Manchester

Stryker

**Territory Sales Manager – Greater Manchester** Joint Replacement \- manual and robotic Are you driven and results oriented? Do you have a passion for building long term relationships with customers and improving patient outcomes? Are you looking to be part of a motivated, high performing team for a market leader in the medical technology industry? If so, we want to hear from you. **Job Description** We’re looking for a talented, highly motivated sales professional who will be responsible for driving Stryker’s Joint Replacement and Robotics business in Greater Manchester. As part of a high calibre, performance driven sales team, you must have a passion for delivering results, improving outcomes and making the lives of patients better. This is not just a job; it is a career where you can grow, be developed and gain organisational influence by taking a path which can move in many different directions. Stryker is one of the world's leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Orthopaedics, Medical and Surgical, Neurotechnology and Spine that help improve patient and hospital outcomes. **Key Responsibilities** * Developing an effective territory sales strategy to drive growth. * Delivering annual sales targets as well as other key performance objectives. * Building strong relationships with a diverse group of stakeholders in the NHS \& private medical sector; these include, consultants, theatre managers, nursing staff as well as procurement and finance professionals. * Grow the utilization of the Mako system by increasing volume with current and potential surgeons. * Provide complete reports and associated metrics to management and regulatory department. * Conducting trials and evaluations of product in theatre and clinical environment to drive sales. * Providing in theatre product support for manual cases. * Working effectively as a part of a team. * Attending and participating in key professional congresses and events * Maintaining and acquiring new product, technology, market knowledge. **Experience \& Competencies** * Positive attitude, a "can do" solution orientated approach to succeed. * Self\-motivated, you take ownership of your work and need no prompting to drive your learning, productivity, change, and outcomes. * Collaborative partners, you build and leverage relationships to bring together ideas, data and insights to drive continuous improvements and ultimately to secure wins within your own team as well as in other teams/functions across the business. Teamwork is an integral part of this role. * Goal Orientated, to thrive in this fast\-paced environment you will stop at nothing to ensure you achieve your goals, keeping the patient/customer and their requirements in focus, we want people who deliver safe and robust solutions. * High Ethics \& Integrity, we want you to win in the right way, that’s a fundamental building block of Stryker’s vision. * Excellent communication and presentation skills * Excellent written and oral skills * 3\+ years successful sales experience in medical devices or healthcare industry preferred * Working knowledge of the NHS, selling in a theatre environment or experience in Medical Devices, would be an advantage, but not essential. * Strengths in accordance with Gallup profile * This role reports into the Regional Sales Manager North West \& Northern Ireland. Ideally the candidate should be located in the Greater Manchester area. **United Kingdom Pay Ranges:** * United Kingdom: £38,600 \- £64,300 GBP Annual At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker’s comprehensive benefits package. If you’d like to learn more about the salary or the benefits associated with this role, your recruiter will be happy to walk you through the details as you progress through the hiring process. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Principal, Regulatory Science and Strategy - Real World Solutions

IQVIA

IQVIA is focused on using data and science to help healthcare clients find better solutions for their patients. Individuals joining us are assured of a rewarding career in Life Sciences Consulting, with opportunities to address diverse and challenging client problems, contribute to cross\-geography engagements, interact with senior client leaders, and gain exposure to a multicultural and collaborative work environment. **About Our Team – Regulatory Science And Strategy (RSS)** The Regulatory Science and Strategy (RSS) group sits within IQVIA's Real World Solutions business and supports life sciences clients in using real world evidence (RWE) more widely and effectively for regulatory purposes. RSS sells and delivers as a unified team, partnering with clients on regulatory strategy, study design, and submission planning across drugs, biologics, and devices. Our work spans externally controlled trials, post\-marketing requirements (PMRs/PMCs), post\-authorization safety studies (PASS), drug utilization studies (DUS), and emerging regulatory technology. We are strategic thinkers, deep subject matter experts, and creative at our core. We are collaborative, intellectually curious, and entrepreneurial. **About The Role** As a Principal (Director\-level) within RSS, you will own delivery leadership, drive business development, and serve as a subject matter expert across two connected areas: selling and delivering standalone regulatory strategy engagements and cross\-functional RWE studies for regulatory decision\-making. Your work will focus primarily on several areas: First, a Principal is expected to lead high\-quality standalone regulatory strategy engagements, build trusted relationships with new and existing clients, and strengthen IQVIA's regulatory science and strategy capabilities. Second, the Principal acts as a subject matter expert on the use of RWE across the regulatory lifecycle, partnering cross\-functionally with IQVIA Real World Solutions teams to shape, sell, and deliver RWE studies from pre\-submission strategy through approval and post\-market commitments. An in\-depth understanding of EMA expectations is essential, with the ability to translate those expectations into study designs and submission strategies that clients can act on. Specifically, as a member of the RSS team, the Principal participates in regulatory strategy proposal development, advises on regulatory pathways, and supports cross\-functional proposal strategy and delivery for externally controlled trials, PASS, DUS, RegTech advisory work, and broader RWE\-for\-regulatory engagements. In addition we expect you to make a key Team and operational contributions to RSS, including mentorship and capability building amongst your junior colleagues **Responsibilities** * Lead sell and delivery of standalone RSS regulatory strategy engagements, owning workstreams end\-to\-end and supporting team members on complex programs. * Support cross\-functional IQVIA Real World Solutions teams in selling and delivering RWE generation programs for regulatory audiences, including externally controlled trials, premarket uses of RWE, PASS, and PMR/PMC fulfilment. * Contribute to RSS regulatory intelligence activities, monitoring the external regulatory environment and surfacing emerging information relevant to IQVIA's offerings and clients. * Act as a day\-to\-day owner of the regulatory science element of client engagements, with responsibility for client satisfaction and delivery quality. * Advise on strategy and delivery plans for RSS services, with a focus on EMA RWE activities and lifecycle management, supported by working knowledge of FDA, MHRA, Health Canada, and PMDA. * Maintain working familiarity with the activities and outputs of EMA and their impact on global harmonization of RW efforts. * Identify follow\-on work and new revenue opportunities with existing clients, and support business development efforts with new client organizations. * Collaborate across IQVIA when client requirements span regulatory affairs, clinical development, and real world insights. * Provide direction, advice, and intellectual leadership to delivery teams and clients. * Contribute high\-level input to client reports and presentations, and deliver findings to clients directly. * Mentor and coach junior consultants, sharing subject matter expertise to build RSS capability. * Participate in annual performance review processes and in recruitment of new staff. **Skills And Experience** The successful candidate will have a track record of success across most of the following competencies: * Industry and regulatory expertise: Maintains a constant focus on regulators, industry, and client trends in life sciences. Applies this knowledge to active client engagements and to business development. * Real world data expertise: Ability to advise on the design of real world studies to meet regulatory requirements, including externally controlled trials, PASS, PMR fulfillment, etc. * Regulated medical product experience: Ability to speak with senior client stakeholders about EMA requirements, guidance, and expectations, with working knowledge of FDA, MHRA, Health Canada, and PMDA. * Client relationship management and delivery: Day\-to\-day owner of client engagements, focused on client satisfaction and outstanding deliverables, with the ability to manage multiple workstreams in parallel. * Business development: Active contributor to proposal development and pre\-sales meetings for standalone regulatory strategy opportunities and cross\-functional RWE study opportunities with new and existing client organizations. * Solution selling: Ability to identify client pain points and shape custom solutions for life sciences clients. * Communication and executive presence: Expresses ideas clearly and concisely, and tailors messaging to the audience. * Cooperative teamwork: Builds supportive relationships within RSS and across IQVIA, based on trust and respect. * Management of others: Sets clear direction and develops junior team members by delegating appropriately and creating stretch opportunities. * Coping with decision\-making, customer focus, flexibility, influencing, initiative, innovation, planning and organizing, strategic vision, and technological orientation. **Qualifications And Other Requirements** * A strong academic track record in a life science\-related discipline or professional equivalent. A relevant graduate degree (PharmD, PhD, MD, MPH, or MS) is preferred. * At least 7 years of professional experience, with a meaningful portion focused on regulatory science, regulatory strategy, or product review. Prior experience at EMA or another health authority is highly valued. * Previous experience in life sciences consulting or professional services is preferred. * Evidence of consistent career progression. * A track record of project leadership and people development. * Willingness and ability to travel to client locations. * Fluency in English (spoken and written). * Right to live and work in the recruiting country. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Future CEOs / General Managers – AI-powered Software

Circeus

**Reports to:** Group COO **Location:** London (hybrid) **Seniority bar:** \+ 5 years **About Circeus** Circeus is an AI\-native holding that acquires and scales mission\-critical B2B software businesses globally. We have raised $220m\+ from leading global institutional investors and serve 200,000\+ businesses across diverse verticals, focusing on high\-retention, deeply embedded software. We acquire high\-quality SaaS companies and accelerate their growth through a centralised AI platform, driving both revenue expansion and operational efficiency. We operate as long\-term owners, continuously improving products through applied AI. **The Role** We are building a bench of operators to run the software businesses we acquire. You will take full ownership of a portfolio company or business unit: its P\&L, its team, its product direction and its trajectory over the next decade rather than the next quarter. The mandate is to make an already profitable, deeply embedded software business materially better. That means rebuilding workflows around AI, fixing pricing, raising retention, sharpening go\-to\-market, and deciding where to invest and where to stop. You will use our central AI platform to move products from systems of record into systems of action. You will report into portfolio leadership and work alongside our central AI, M\&A and value creation teams. Depending on your background, you may start in a General Manager or number\-two seat before taking a full CEO remit, or step directly into one. It suits people who would rather own the outcome than advise on it: former founders, operators who have carried a P\&L, or high\-performers from investing or consulting who want to stop making recommendations and start making decisions. **What You'll Do** * Own the P\&L of a software business, from revenue growth through to margin and cash * Set strategy and the operating plan, then hold the organisation to it * Rebuild core product and internal workflows around AI, with measurable results * Recruit, develop and, where needed, restructure the leadership team beneath you * Drive pricing, packaging and retention decisions using real customer and cohort data * Work with the central AI team to deploy platform capability into your product * Report performance clearly and honestly to portfolio leadership and investors * Lead integration of bolt\-on acquisitions into your business * Build the reporting and operating cadence that makes the business legible and fast **What We're Looking For** * Track record of owning commercial outcomes: a P\&L, a business unit, or a company you founded * Experience in B2B software or SaaS, with genuine understanding of recurring\-revenue mechanics * Demonstrated ability to hire, lead and hold a standard across a full team * Fluency with AI tooling in your own work, and a clear view on where it changes a software business * Comfort with incomplete information and decisions that cannot be deferred * Analytical rigour: you can build the model, not just read it * Clear, direct communication with customers, teams and investors alike * Willingness to travel and to be based where the business needs you **Nice to Have** * Founder or early\-employee experience at a software company you helped scale * Prior turnaround, carve\-out or post\-acquisition transformation experience * Background in private equity, growth equity or strategy consulting before operating * Experience shipping AI\-native product into a live customer base * Additional languages, particularly Italian or Bosnian, Croatian or Serbian **Why Circeus** * Run a real business with real customers and real revenue, not a project * Exposure to a portfolio of software businesses rather than a single product * AI applied to real commercial problems, with impact you can measure * Direct collaboration with our central AI team * Long\-term ownership horizon, with capital and patience behind the plan * Competitive compensation tied to the value you create

Patient Advisor

Optical Express

**Job Title – Patient Advisor** **Location – Oxford (Occasionally covering Maidenhead when needed)** **Hours – Full time (Must be flexible over weekends)** **Salary – £26,500 per annum, \& benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding. **A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:** * State of the art, modern working environments * 33 days annual leave\* * Free Laser Eye Surgery and Intraocular Lens Surgery * Free eye tests * Discounted prescription eye wear and sunglasses * Generous Optical Express friends and family discount scheme * Ongoing training and development opportunities * Pension scheme * Access to a range of exclusive offers, discounts and rewards * Employee Assistance Programme and Wellbeing Solutions/Support It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5\-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike. **Your day to day responsibilities may vary however a typical day will involve the following duties:** * Building a strong relationship with our patients * Performing diagnostic eye scans (full training will be provided) * Confidently relaying patient information to the optometrist to ensure a smooth patient journey * Maintaining patient records with accurate and up to date information * Arranging affordable finance options to suit each individual patient * Schedule patients’ consultations and surgeries with our optometrists and surgeons * This role involves travel to Maidenhead ( travel compensated ) **The successful candidate will:** * Be driven and passionate with a willingness to succeed * Have excellent written and verbal communication skills * Be able to demonstrate strong negotiation skills * Be self\-motivated to work with and without supervision * Possess strong organisational skills * Be commercially aware whilst providing world\-class customer service If you believe you have the right skills and attributes for this role, we would love to hear from you.

Associate Principal/Principal Qualitative Research, Patient Centered Solutions

IQVIA

**IQVIA™** is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward. **The Patient Centered Solutions team** **(PCS)** The PCS team leads the industry in the science of measuring the patient experience. We pair strategic consulting expertise with technical scientific knowledge to design and execute scientifically rigorous research that incorporates the patient voice into the development and commercialization of new medicines. This research includes qualitative (e.g., patient interviews, focus groups), quantitative (e.g., clinical outcome assessments (COAs)/patient\-reported outcomes (PROs), preference research) and passive (e.g., digital health technology tools) approaches to understand patient, caregiver and physician experiences and expectations of disease and treatment. **Why join?** * Become part of a recognized global leader in patient\-focused research * Keep growing with an organization that encourages and invests in continuous professional and personal development * Apply your business and leadership skills in an entrepreneurial and multi\-disciplinary team * Continue challenging yourself by addressing the toughest client issues, working across multiple geographies and solutions in a dynamic and crucial field for the industry * Make a difference to patients by enabling the successful approval or launch of new treatments with features that are truly patient\-centric **Role Overview** Within PCS, the **Qualitative Research Specialty** **(QRS)** delivers scientifically rigorous qualitative research to inform clinical development, regulatory strategy, and healthcare decision‑making. We are seeking an **Associate Principal / Principal** to join the QRS team, based in the **UK or Europe** , with flexibility for **remote or hybrid working** . This role blends scientific leadership, consulting delivery, and people development. The exact level (Associate Principal or Principal) will depend on experience and demonstrated leadership scope. The role is positioned between project‑level scientific leadership and broader practice‑level contribution, with increasing responsibility for client leadership, methodological excellence, business development support, and capability building across the qualitative community. The role has a particular emphasis on generating and applying patient experience data to inform COA development, evaluation, and use within clinical and regulatory contexts. **Key Responsibilities** **Scientific \& Consulting Leadership** * Act as a subject matter expert (SME) in qualitative research, providing expert guidance on study design, methodological approaches, and interpretation of patient experience data, translating findings into evidence that informs COA strategy, endpoint development, and broader clinical and commercial decision\-making across a portfolio of projects spanning in\-trial settings, observational studies, and standalone research programmes. * Lead the design, execution, and delivery of high‑quality qualitative research, including examining burden of disease, evaluating content validity of PROs and other COAs, and the development or modification of COA measures, ensuring scientific rigour, methodological appropriateness, and alignment with regulatory, publication, and client expectations. * Identify, evaluate, and apply innovative qualitative methods, including AI\-enabled approaches, to enhance study design, data collection, and analysis while maintaining scientific rigour. * Lead the review and testing of emerging qualitative research and analysis methods and contribute to the evidence base for their use at PCS. * Provide senior scientific input into qualitative analysis plans, interpretation of patient experience data, and development of reports and client‑facing deliverables. **Project \& Client Management** * Act as a trusted scientific and strategic advisor to clients, contributing to discussions on research design, patient‑centred endpoints, and evidence needs. * Take ownership for overall project quality, delivery, and client satisfaction, ensuring projects remain on track and aligned with scope, timelines, and objectives. * Lead or oversee multiple qualitative consulting projects, ensuring delivery on time, within scope, and to budget. * Serve as a primary or senior point of contact for clients, building strong, long‑term relationships through meetings, workshops, and ongoing collaboration. * Anticipate project risks and proactively resolve issues, escalating as needed while maintaining client confidence. * Support proposal development, including methodological input, budgeting, timelines, and bid integrity. **Practice Development \& Business Growth** * Identify opportunities for follow‑on work, methodological innovation (including the scaling of innovative and AI\-enabled qualitative approaches), and expansion of qualitative service offerings within PCS. * Contribute to thought leadership, including development of best practices, internal guidance, and externally facing scientific content (e.g. abstracts, presentations, publications). * Support business development activities by providing subject‑matter expertise and mentoring others in client and proposal engagement. **Quality, Standards \& Capability Building** * Contribute to the development, refinement, and implementation of qualitative research standards, templates, SOPs, and training materials. * Oversee and contribute to the qualification and ongoing development of qualitative researchers, including assessment of interview moderators. * Support consistency and quality across qualitative projects, working collaboratively with global qualitative leaders (Global Qualitative Research Speciality Leads, Delivery \& Capabilities; Innovation \& Professional Development). * Provide scientific review and guidance to ensure best practice in qualitative data collection, analysis, and reporting. **People Development \& Collaboration** * Mentor and coach junior and mid‑level staff, providing scientific guidance, project oversight, and developmental feedback. * Line manage and formally coach a small number of staff, supporting their scientific development, performance, and career progression, depending on level and business need. * Actively contribute to the global PCS qualitative community, supporting recruitment, onboarding, and knowledge‑sharing initiatives. * Foster a collaborative, inclusive, and high‑performing team culture across geographies. **About You** **Essential Qualifications \& Experience** * PhD in a relevant discipline (e.g. psychology, anthropology, sociology, public health, health sciences) or a Master’s degree with substantial consulting or additional experience. * 5\-8 years professional experience in consulting within the pharmaceutical industry. * Demonstrated expertise in designing, conducting, and analyzing qualitative research in healthcare settings. * Familiar with designing and leading qualitative research consistent with Patient\-Focused Drug Development guidance published by the US FDA. * Experience working in roles generating or communicating robust clinical data suitable for submission to regulatory bodies, payers or for publication; including exposure to the development and validation of COAs. * Experience using qualitative data analysis software (e.g., ATLAS.ti, MAXQDA, NVivo) to support efficient and rigorous coding, analysis and management of qualitative data. * Experience working in consulting or a CRO environment, managing multiple complex projects and senior client stakeholders. * Strong understanding of qualitative methods, analytical approaches, and reporting standards suitable for regulatory, payer, or publication contexts. * Demonstrable analytical, interpretative, and problem\-solving skills, with the ability to learn quickly, adapt, and apply new knowledge. * Strong capability in juggling priorities so that deadlines are met while retaining consistently high\-quality outcomes. * Excellent written and verbal communication skills, including client presentations, workshops, and scientific writing. * Ability to manage and collaborate with individuals at all levels within the organization and build relationships while working remotely. **Desirable Experience (depending On Level)** * Experience contributing to regulatory‑focused research (e.g. clinical trials, endpoint development, patient experience studies). * Track record of publications, abstracts, or conference presentations. * Experience with cross\-cultural or multilingual research design. * Experience contributing to proposal development and business growth. * Formal people management or coaching experience. **Core Competencies** * Scientific curiosity and commitment to methodological excellence. * Strong project and stakeholder management skills. * Ability to translate complex qualitative insights into clear, actionable narratives for clients. * Collaborative mindset with the confidence to provide senior‑level input and challenge constructively. * Excellent organizational skills and ability to balance competing priorities. * Strong client focus, including the ability to lead senior discussions to uncover underlying needs, shape strategic research approaches, and support the growth of client accounts. * Execution excellence, with accountability for high\-quality, on\-time delivery, proactive risk mitigation and oversight of project delivery. * People leadership, demonstrated through mentoring, coaching, and supporting the development of qualitative researchers **Practical Details** * Location: UK or Europe * Working model: Remote or hybrid (office/home‑based) * Travel: Occasional travel expected * Language: Fluen

Product Consultant (Public Sector)

Kainos

Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators \- driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting\-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a **people\-first culture** , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? **Join us and be part of something bigger.** As a Product Consultant in Kainos you will be responsible for your teams backlog maturity, taking ownership of features from inception through to delivery. You will drive MVP thinking and communicating the value of it with those in your team, the wider project team and relevant stakeholders. You will be a leader in your team, comfortable running agile ceremonies, encouraging engagement and discussion. You will plan and run workshops, engaging with a variety of stakeholders to facilitate consensus in areas of uncertainty. You will actively participate within the Product capability, supporting the delivery of initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance. **Minimum Requirements** * Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client\-facing role in a consulting environment is a must\-have). * UK public sector experience (central government). * Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operations. * Excellent facilitator of workshops, able to lead stakeholder groups to achieve focused outcomes. * Accomplished at modelling As\-is and To\-be business processes, able to present these to stakeholders and the team to ensure understanding and to achieve buy\-in. * Experience in stakeholder management, comfortable challenging decisions when appropriate and tailoring collaboration and communication styles where necessary * Responsible for the breakdown of an area of work from inception through to delivery, managing the team's backlog ensuring quality and maturity. * Responsible for the elicitation of functional, technical and non\-functional requirements, translating these into user stories so they are easily understood across the whole team. * Ability to use prioritisation techniques to refine the backlog and manage dependencies. * Proven ability to manage scope to meet the required MVP, ensuring value is delivered. * Ability to work within commercial constraints for example cost restrictions and project deadlines. * Excellent user story writing skills, ensuring quality and consistency of stories across the project. * Proven ability to build trusted relationships both inside and outside of the delivery team, comfortable collaborating on the breakdown of an area into deliverable pieces of work. * Experience contributing to sales activities (e.g. working on bids, writing sales proposals etc.). * Experienced in Agile methodologies and able to mentor those in your team as well as coaching our clients. * We are passionate about developing people – a demonstrated ability in managing, coaching and developing junior members of your team and wider community. * Experience of explaining technical jargon to non\-technical/commercial teams. **Embracing our differences** At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.   We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.   We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

Associate Clinical Project Manager - Sponsor Dedicated

IQVIA

The SSO Clinical Project Manager (CPM) is accountable for the day\-to\-day planning,executing, and reporting, (from first site initiation visit to and including study site close\-out), of assigned studies in compliance with Sponsor processes and regulatory requirements. The CPM is the single point of contact and study team lead, in the country/cluster/hub, for the assigned studies. The CPM is responsible for assuring aligned communication with Trial Leads and other CTT members, locally with Clinical Research Associates (CRAs), CRA Managers and other key associates on the execution and progress of their studies. The CPM collaborates with the SSO Country Manager, SSO Country Head, SSO Feasibility Manager, SSO Study Start\-up Manager and SSO Site Partnership Manager in the planning, execution, and delivery of their assigned studies. Accountable for execution and reporting of assigned studies in E2E product line Clinical Operations Program Head/Study Lead/CPM – CRA. Can be assigned partially to participate in the review process of Site Monitoring Plans across the Portfolio. **Responsabilities** * Supports SSO Study Start\-up Manager with the development of country/cluster/hub study execution plans and timeline commitments. * Participates with the recruitment sub\-team and supports the development of innovative solutions for site and patient participation to ensure the delivery of assigned studies on time * Proactively identifies risks and opportunities for the assigned studies in the country/cluster/hub and develops respective mitigation plans * Supports study feasibility as requested by the SSO Feasibility Manager by providing input to the study protocol and operational aspects of the study * Maintains a strong knowledge of the study protocol to answer standard operational questions from CRAs, sites and Country/Cluster/Hub personnel * Drives the conduct of the study (tracks status, maintains relevant reporting systems, oversees forecasts, progress, and mitigation plans) to ensure all study operational aspects are on track * Ensures recruitment targets are met and reviews enrollment at the site level including responsibility for obtaining approval from the STUDY LEADER on enrolling above site targets. * Responsible to set up contingency plan to ensure recruitment targets are achieved in accordance with trial execution plan * Oversees local study team activities to achieve study timelines and quality execution, (proposing and implementing corrective actions where appropriate), according to Sponsor standards and relevant regulations * Leads/chairs country/cluster/hub study team meetings, participates in global clinical trial team meetings, as required, and is the single point of contact for the conduct of assigned studies * Maintains oversight of country/cluster/hub level data management activities, including timely understanding of screen failure reasons and discontinuation rates, review of patient profiles, and proactively identifies data entry issues (on quality and timing) to mitigate queries, proactively identifies query resolution issues * Coordinates the study handover process with CRAs and their managers to ensure proper documentation and communication, when necessary * Tracks all study close–out activities and ensures they are performed in a timely manner, in collaboration with CRAs and key study stakeholders * Conducts or coordinates training, as needed, for CRAs to support site readiness to recruit and study execution ensuring adherence to clinical data standards, prevailing legislation, GCP, Ethical Committee and SOP requirements * Conducts or coordinates local investigator meetings, as needed, and ensures relevant training documentation is archived in the Trial Master File * Evaluates potential challenges/risks in the protocol and operational aspects of the study; assesses impacts, develops risk management plans, and communicates/escalates to global teams and SSO Hub Head Portfolio, as appropriate * Accountable for monitoring quality and issue resolution through timely review and approval of study monitoring visit reports to ensure quality trial oversight and appropriate issue escalation * Promotes a compliance culture advocating the adherence to highest standards and ethical integrity, ensuring human subject protection and reliability of trial results at all times. * Acts as the escalation point for issues in monitoring visit reports (MVRs) for the assigned studies. * Responsible for evaluating trends identified in MVRs and communicating/escalating these to global teams, as appropriate. Communicates with CRAs and their managers to ensure issue resolution in a timely manner * Provides feedback about the quality of monitoring activities to CRA Managers, MSOM, SSO Country Managers, FSP/BiS line managers, as appropriate, and to local QA (when required per Sponsor SOPs) * Supports inspection readiness and submission preparation for monitoring\-related activities; assists and coordinates with country Portfolio Execution and Quality Assurance for internal audits organization and HA inspections, as required, and ensures implementation of corrective actions within specified timelines. * Monitors the status of site budget and contract negotiations as well as the collection and review of essential documents throughout study conduct. * Tracks study budget with appropriate study budget in responsible Country. Ensures timely TCF preparation and submission. * Processes invoiceable items for site level clinical study activities to allow timely payments * Serves as core member of the Global Clinical Trial team as a Country and Hub representative responsible for all local level feedback to the global trial execution teams. * Interfaces with SSU teams to ensure on\-time initiation of all sites within geography. * Interfaces with Country study execution teams, including CRAs and CRA Managers, to ensure on\-time recruitment, data delivery, and study close out. **Requirements** achelor's Degree Life sciences or related field Req * 5 years of prior relevant experience including \> 1 years project management experience or equivalent combination of education, training and experience. Req * Advanced knowledge of job area, and broad knowledge of other related job areas, typically obtained through advanced education combined with experience. Req * Knowledge of clinical trials \- Knowledge of clinical trial conduct, and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge; therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions.; * Communication \- Strong written and verbal communication skills including good command of English language. Strong presentation skills. * Problem solving \- Strong problem solving skills. * Leadership \- Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. * Leadership \- Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. * Organisation \- Planning, time management and prioritization skills. Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. * Prioritisation \- Ability to handle conflicting priorities. * Quality \- Attention to detail and accuracy in work. Results\-oriented approach to work towards delivery and output. * Quality \- Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. * IT skills \- Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. * Collaboration \- Ability to establish and maintain effective working relationships with coworkers, managers and clients. Strong customer service skills. * Cross\-collaboration \- Ability to work across geographies displaying high awareness and understanding of cultural differences. * Finances \- Good understanding of project financials including experience managing, contractual obligations and implications. * IQVIA Core Competencies \- Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, innovation, Ownership). * Please note This role is not eligible for UK visa sponsorship IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Advocacy and Recruitment Specialist

Snow Companies

**Agency** Snow **Job Function** Communications and PR **Job Subfunction** Digital Marketing **Job Description** The Advocacy and Recruitment Specialist position operates at the core of the Snow Companies business model. This position is ultimately responsible for the identification and screening of new Patient Ambassadors™ and establishing and maintaining relationships with clinical trial sites and physician offices. The role requires comfort level in strategic planning and establishing oneself as a subject\-matter expert, providing project guidance to the company as a whole. The key transferrable skills for these positions are compassion, communication, organization, and resourcefulness. Snow’s business is centered around the patient journey, and the Advocacy and Recruitment Specialist, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Advocacy and Recruitment Specialist must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients. **Required Skills** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Relationship Building And Patient Screening** * Recruiting new patients for candidacy in our Patient Ambassador™ Programs is essential to the existence of the company. * Advocacy and Recruitment Specialists must cultivate relationships with the staff of physicians’ offices, clinics, support groups, and other patient\-focused organizations through a variety of methods and techniques as deemed appropriate and effective. * They must have the ability to be flexible and continually design new recruitment techniques to find eligible Patient Ambassadors™. * They must manage their time effectively to meet the competing needs of all brand teams, coordinate schedules with the rest of the team to insure coverage for our incoming educational hotlines, and be able to manage tight deadlines. * Advocacy and Recruitment Specialists must exercise independent judgment and discretion in determining the best recruitment channels to use, eligibility of potential candidates, and the necessary information and background data to be gathered, all while properly handling sensitive, private health care information. * Recruiting specialists own the flow of their day and must be able to formulate, affect, interpret, and implement management policies and operating practices. * The recruiting team serves as subject\-matter experts on recruiting techniques and strategy, and it provides insight and direction to the company as a whole on best practices and strategic planning. * Team members are required to have a good understanding of patient privacy laws (HIPAA) and adverse event (AE) reporting as well as disease knowledge and sensitivity. * Professionalism is of utmost importance at all times. * Compassion, empathy, time management, and organization are extremely important to successfully fulfill this role. * Collaboration with Account Team members to keep them informed of recruitment status is essential. * Team members collaborate to hire and train new team members. * A strong teamwork mentality is needed for this position. **Language Skills/Communication** Candidates must have the ability to read and comprehend general documents relating to the pharmaceutical/bio\-technology industry that include, but are not limited to, medical education, medical periodicals, clinical trial data, package inserts, medical procedures, and industry regulations. Candidates will have demonstrated their ability to effectively and professionally communicate with managers, clients, customers, Ambassadors, and the general public. Working with patients requires candidates to exercise discretion and empathy as patients are living with chronic conditions. Fluency in a foreign language is a plus. **Organization** Members of the Recruitment and Advocacy Team may be asked to simultaneously manage and drive the recruitment for multiple programs, develop relationships with clinical trial sites and physicians’ offices, screen potential Ambassadors, and aid in developing recruitment plans. Therefore, it is important that these employees have demonstrable organizational skills and can give clear examples of their ability to multitask in a high\-pressure environment. Additionally, recruiting for live programs requires the ability to keep information and materials organized as well as the ability to lead a team to meet recruiting goals. The importance of privacy means that recordkeeping and file management are crucial. **Patient Privacy** The core of our business is working with patients. It is most likely that the selected candidate will come in contact with Personal Consumer Information (PCI) of patients living with chronic illness. It will be required that you take training courses that include, but are not limited to: * Snow Policy Training * Health Insurance Portability and Accountability Act (HIPAA) * Adverse Event (AE) Reporting Training * U.S. Food and Drug Administration (FDA) Training **Resourcefulness** Recruitment and Advocacy management inherently requires a person to “think on their feet.” A demonstrated ability to anticipate hurdles and overcome them quickly and effectively is paramount. **Collaboration/Teamwork** The size and nature of our company will require that candidates work in collaboration with people in other departments. Candidates must demonstrate their willingness/ability to step into other roles as needed to drive the success of the company. Candidates will need to demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function. **Education And Experience** Bachelor's degree (B.A.) from a four\-year college or university, or three to five years of related experience, or equivalent combination of education and experience preferred. MPH, RN, or LPN preferred. *Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in\-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in\-office attendance.* Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice. Link to Recruitment Privacy Notice: https://www.omc.com/privacy\-notice **For US Job Seekers** *It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.*

Research Fellow - School of Engineering - 107860 - Grade 7

University of Birmingham

**Job Description** **Position Details** School of Engineering Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £36,636 to £46,049 with potential progression once in post to £48,822 Grade: 7 Full Time, Fixed Term contract up to June 2028 Closing date: 17th September 2026 **Background** This role is part of the philanthropically funded programme to develop a rapid, highly sensitive test for early\-stage bladder cancer. The multidisciplinary project involves developing methods to increase the specificity of an optical biosensor to detect bladder\-cancer\-associated DNA targets. The programme brings together expertise in nucleic\-acid chemistry, molecular diagnostics, photonic sensing, engineering and bladder\-cancer research. The research fellow will lead the design, statistical optimisation and validation of assays for clinically relevant bladder cancer targets. Their central objective will be to develop an algorithmic workflow to detect new target sequences, achieving rapid detection at femtomolar concentrations whilst maintaining robust separation between true\-positive and negative reactions. The post\-holder will work closely with research fellow will work across the School of Medicine, School of Chemistry, and School of engineering to integrate the statistically optimised assay into a photonics diagnostic workflow. **Role Summary** * Lead the development and optimisation of biomolecular assays for bladder\-cancer\-associated DNA variants. * Apply a range of algorithmic approaches to quantitative modelling to improve assay sensitivity, specificity, speed and positive\-negative separation. * Design and validate assays for single\-nucleotide variants and low\-abundance variant alleles in a wild\-type DNA background. * Characterise analytical performance, including limit of detection, selectivity, specificity, reproducibility, time\-to\-detection and false\-positive behaviour. * Translate optimised reactions from synthetic targets to urine\-derived DNA. * Collaborate with the photonic sensing and surface functionalisation teams to integrate the assay with the photonics biosensor. * Write to publications, grant applications, intellectual\-property protection, research supervision and project reporting. **Main Duties** The responsibilities will focus on rapidly developing robust nucleic\-acid amplification assays and integrating them with the transducers used by the photonics diagnostic platform. The work will include: * Designing oligonucleotides and biomolecular reactions for bladder\-cancer\-associated targets, which are being identified by the medical school. * Develop, optimise and validate assays that provide rapid detection, very low limits of detection and clear separation between target\-positive and negative reactions. * Use structured statistical methods to study reaction variables dependence on oligonucleotide sequence and concentration, enzyme concentrations, buffer composition, temperature, incubation time and other relevant factors. * Develop and apply statistical and ML approaches to accelerate optimisation of new biomolecular assays. * Design and evaluate sequence\-selective assays for single\-nucleotide variants, including detection of low variant allele fractions in mixtures containing an excess of wild\-type DNA. * Compare and analyse amplification data from fluorescence\-based with label\-free photonics sensor readouts. * Quantify assay performance using appropriate metrics, including time\-to\-threshold, limit of detection, sensitivity, specificity, selectivity, false\-positive rate, reproducibility, dynamic range and receiver\-operating\-characteristic analysis. * Investigate reaction failure modes, non\-specific amplification and matrix effects, and implement appropriate controls, contamination\-prevention procedures and troubleshooting strategies. * Establish workflows that progress from synthetic oligonucleotides to extracted DNA, urine\-derived samples and clinically relevant materials, in accordance with ethics, biosafety and data\-governance requirements. * Work with engineering researchers to integrate biomolecular reactions with microfluidic handling, temperature control and the optical biosensor. * Develop reproducible experimental protocols, data\-analysis scripts and user\-facing workflows that support efficient transfer of optimised assays to new target sequences. * Maintain accurate laboratory records, version\-controlled analysis files, risk assessments, reagent inventories and project documentation, and ensure that research data are managed in accordance with University requirements. * Analyse and interpret research findings, identify the next most informative experiments and adapt the research plan to address technical problems and project deadlines. * Prepare research outputs, including manuscripts, conference presentations, technical reports and contributions to funding applications. * Contribute to protection and translation of intellectual property and to appropriate enterprise or knowledge\-exchange activities arising from the research. * Provide day\-to\-day guidance to students or research staff contributing to the project and coordinate work across the collaborating disciplines. * Contribute to School research activities and administration, foster a fair and equitable workplace, and identify and respond appropriately to equality and diversity matters in line with University policies. **Person Specification** **Essential Criteria** * A PhD awarded or near completion in biochemistry, molecular biology, chemical biology, biotechnology, nucleic\-acid diagnostics or a closely related discipline, or equivalent PhD\-level research experience. * Substantial hands\-on experience in the design, development and optimisation of nucleic\-acid amplification assays, including direct practical experience with isothermal techniques. * Demonstrable experience using statistical melthods to optimise multi\-parameter biochemical or nucleic\-acid amplification reactions. * Experience applying Machine Learning to optimise and guide iterative laboratory experiments. * Experience of oligonucleotide design and of adapting an amplification method to new target sequences. * Experience developing sequence\-selective assays for single\-nucleotide variants or closely related sequence\-discrimination problems. * Experience analysing amplification kinetics and evaluating assay performance, including limit of detection, sensitivity, specificity, selectivity, positive\-negative separation and false\-positive behaviour. * Strong practical molecular\-biology skills, including PCR/qPCR, nucleic\-acid handling and purification, restriction\-enzyme methods, gel electrophoresis and plate\-reader or spectrophotometric assays. * High\-level quantitative and analytical capability, with experience using statistical and ML packages with a Python programming environment. * Ability to troubleshoot complex biochemical assays, identify causes of non\-specific amplification and design appropriate controls. * Ability to plan and deliver an experimental programme independently, coordinate work with collaborators and use laboratory resources effectively. * Ability to communicate complex scientific information clearly in written and oral form and to prepare publication\-quality data and research outputs. * Ability to work effectively within a multidisciplinary team spanning molecular science, engineering, data analysis and clinical research. * Knowledge of the protected characteristics and duties under the Equality Act 2010, including fostering good relations and advancing the University's Public Sector Equality Duty. **Desirable criteria** * Evidence of achieving ultra\-low nucleic\-acid detection limits, ideally in the attomolar concentration range, while retaining a clear distinction between positive and negative reactions. * Evidence of substantially improving the analytical sensitivity or robustness of a biomolecular assay through systematic experimental optimisation. * Experience detecting low\-frequency single\-nucleotide variants in mixtures containing a large excess of wild\-type DNA. * Experience working with urine, clinical samples, wastewater or other complex biological matrices. * Knowledge of integrating nucleic\-acid amplification with a non\-fluorescent photonics detection method. * Experience of research translation, intellectual property, a diagnostics start\-up, industrial collaboration or grant writing. * Experience supervising undergraduate or postgraduate laboratory projects and contributing to multidisciplinary project management. * Evidence of scientific publication, conference presentation or successful research communication. * Evidence of effective working and collaborating across different schools. I.e. interdisciplinary working Informal enquiries to Robert Simpson, email: r.e.simpson.1@bham.ac.uk View our staff values and behaviours here ***Use of AI in applications:** We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.* **We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continu

AI Native Startup Manager

NVIDIA

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self\-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. We are looking for an AI Native Startup Partner Managers to join NVIDIA for Startups — NVIDIA’s business got startups building on NVIDIA technologies across AI, accelerated data science, high\-performance computing, and advanced visual computing. **What You’ll Be Doing** * Identify, engage, technically assess, and recruit the most relevant and promising startups across Europe building on NVIDIA\-accelerated platforms, with a focus on Media \& Entertainment, LegalTech, AI Developer Tools, Data Science, and Generative AI * Evaluate startup technical maturity, architecture decisions, and platform alignment, including usage of CUDA libraries, NVIDIA SDKs, AI frameworks, GPU\-accelerated data pipelines, and training/inference stacks * Share ecosystem, technology, and developer\-level insights with internal partners, translating startup feedback into actionable input for NVIDIA platform, SDK, and product teams * Act as the voice of NVIDIA Inception members by developing a deep understanding of their technical roadmaps, research foundations, system architectures, and platform dependencies * Provide AI Native priority members with technically relevant content, enablement, and tooling to accelerate adoption of CUDA\-based libraries, NVIDIA SDKs, AI frameworks, and developer platforms * Design and lead one\-to\-few technical workshops, briefings, and deep dives in collaboration with Solutions Architects and Developer Relations, focused on accelerating time\-to\-production and platform optimization on NVIDIA technologies * Work closely with the venture capital ecosystem to surface technically differentiated startups, share investment\-grade technical insights, and support portfolio companies with compute, infrastructure, and platform strategy * Support sell\-to and sell\-with motions in alignment with NVIDIA sales teams, channel partners, and startups’ enterprise customers, particularly where GPU acceleration, CUDA performance, and platform differentiation are central to the value proposition **What We Need To See** * 8\+ years of professional experience in related fields such as startup accelerators or incubators, executive or senior roles at technology startups, platform ecosystem development at large technology companies, or venture capital with a strong technology focus * Bachelor’s degree or equivalent experience in Computer Science, Engineering, Mathematics, Physics, or a related technical field; advanced degrees are a plus * Strong affinity for AI, machine learning, data science, and accelerated computing, with working familiarity across CUDA, GPU architectures, NVIDIA SDKs, and modern AI tooling * Ability to engage credibly with technical founders, engineering leaders, and researchers, and to translate complex platform concepts into clear, actionable guidance * Excellent interpersonal skills; comfortable working across a broad ecosystem of startup founders, researchers, investors, and NVIDIA internal teams * Strong written and verbal communication and presentation skills; ability to represent NVIDIA Inception as a technically credible platform partner * Curious, analytical, and proactive attitude with a continuous focus on improving technical enablement, platform adoption, and ecosystem outcomes * Willingness to travel around 40% of the time across Europe to engage directly with startups, developers, and investors **Ways To Stand Out From The Crowd** * Hands\-on experience working with or supporting companies building on CUDA libraries, NVIDIA SDKs, or GPU\-accelerated AI infrastructure * Prior experience at a top startup accelerator, data\-focused startup, developer\-platform organization, or AI infrastructure provider * Demonstrated ability to operate effectively in a highly collaborative, matrixed organization, aligning ecosystem needs with platform, product, and business priorities * Strong orientation toward metrics, analytics, and platform adoption measurement, with the ability to assess developer engagement, technical depth, and ecosystem impact NVIDIA is at the forefront of breakthroughs in Artificial Intelligence, High\-Performance Computing, and Visualization. Our teams are composed of driven, innovative professionals dedicated to pushing the boundaries of technology. We offer highly competitive salaries, an extensive benefits package, and a work environment that promotes diversity, inclusion, and flexibility. As an equal opportunity employer, we are committed to fostering a supportive and empowering workplace for all. , , JR2023583

Lead Scientist - Bioanalysis

Labcorp

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data\-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. **Lead Scientist – LCMS** Our largest UK site in Harrogate, North Yorkshire is currently recruiting for a Lead Scientist to join the LCMS team. **Job Responsibilities Include** * Lead scientific activities supporting method development, validation, and sample analysis projects * Serve in key study leadership roles (e.g., Study Director, Principal Investigator, Responsible Scientist) for regulated and non\-regulated studies. * Develop, review, and approve protocols, validation plans, reports, and study data. * Provide scientific oversight to ensure compliance with GLP, GCP, regulatory, and client requirements. * Act as the primary scientific contact for clients, defining project requirements and managing scientific expectations. * Identify and resolve scientific challenges, risks, and scope changes throughout the study lifecycle. * Provide technical expertise and support assay troubleshooting and scientific investigations. * Lead, mentor, and develop scientific staff while fostering collaboration and a culture of quality. * Manage multiple complex projects, ensuring delivery to quality, timeline, and client expectations. * Drive continuous improvement initiatives that enhance scientific excellence and client satisfaction. **Minimum Qualifications** * Advanced scientific degree (or equivalent experience) in a relevant discipline. * Strong experience in bioanalytical method development, validation, and regulated study conduct. * Thorough understanding of GLP, GCP, and applicable regulatory requirements. * Proven ability to interpret complex scientific data and make sound technical decisions. * Excellent client management, communication, and stakeholder engagement skills. * Demonstrated leadership, mentoring, and project management experience. * Ability to manage a high\-volume workload while maintaining scientific quality and attention to detail. Are you looking for your next opportunity in Bioanalysis (LC\-MS/MS)? Are you at a stage in your career where you are ready to work on a variety of studies with differing levels of complexity? Do you want to be the pivotal point between our clients and scientists? Do you want to work for a world class leading company who work together to build a Healthier and Safer world? If this sounds like you, Labcorp is looking for a **Lead Scientist** to join our growing Bioanalysis (LC\-MS/MS) team in **Harrogate.** The Lead Scientist is responsible for the management of bioanalytical (LC\-MS/MS) studies/phases of studies and to ensure that all work is conducted in accordance with the Study Plan, SOPs and appropriate regulatory standards such as GLP \& GCP, and guidelines (EMA and FDA Bioanalytical Method Validation, SANTE etc.). To run on a day to day basis and report, studies of various types and complexity. We are looking for a strategic scientific leader with strong technical expertise, a customer\-focused mindset, and a passion for delivering high\-quality science while developing teams and building strong client partnerships. **Labcorp Is Proud To Be An Equal Opportunity Employer** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Sales and Marketing Manager

BMS Performance

* **Unique hybrid Sales \& Marketing opportunity** * **Innovative medical technology portfolio** * **Strategic commercial and marketing responsibility across multiple European markets** * **High autonomy and visibility within a growing division** * **Approximately 3 days per week customer\-facing with European travel** - THE COMPANY A well\-established and continuously growing medical technology organisation operating within the medical technology sector. With an expanding international presence and innovative product portfolio, they are looking for a Sales \& Marketing Manager to support continued commercial growth across Europe. THE ROLE This is a varied, commercially focused position combining **sales, marketing and strategic business development** . You'll be responsible for developing growth plans across key European markets, building relationships with senior healthcare professionals, supporting customer education and driving adoption of a specialist product portfolio. Alongside the commercial element, you'll contribute to **market analysis, product positioning, launches, customer engagement and wider strategic marketing initiatives** . The role offers significant autonomy and the opportunity to have a genuine impact on the growth of an expanding international business. EXPERIENCE REQUIRED * 5\+ years' experience within surgical sales * Candidates must have marketing \& market development experience * Strong understanding of healthcare and clinical environments * Proven commercial success and territory growth * Willingness to travel extensively across Europe LOCATION \& TRAVEL Candidates must be based in **the UK, Germany, France, Italy or Spain** and be comfortable travelling extensively across Europe, approximately **3 days per week** . THE PACKAGE * **Basic Salary:** €70,000\-€95,000 DOE * **Bonus:** 15% * **Car:** Company car * **Benefits:** Pension, healthcare, laptop, mobile and expenses * **Holiday:** In line with standard entitlement in country of residence * **Working Pattern:** Approximately 3 days per week customer\-facing, with the remainder home\-based and focused on strategic, commercial and marketing activities

Medical Advisor

Johnson & Johnson Innovative Medicine

At Johnson \& Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson \& Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson \& Johnson, we respect the diversity and dignity of our employees and recognize their merit. **Job Function** Medical Affairs Group **Job Sub Function** Medical Affairs **Job Category** Scientific/Technology **All Job Posting Locations:** High Wycombe, Buckinghamshire, United Kingdom **Job Description** At Johnson \& Johnson, we are committed to addressing and solving some of the most meaningful unmet medical needs through creating an environment where our employees feel valued and can reach their potential. This commitment is embedded in our Credo! **We at Johnson \& Johnson are recruiting for a Medical Advisor \- Oncology, located in Maidenhead, UK** This role sits within Medical Affairs and focuses on medical science engagement, clinical research activities, and external collaborator teamwork. The position contributes to the execution of strategy and supports outcomes for patients and the healthcare community! The Medical Advisor is a key member of the cross\-functional Therapy Area team, providing high\-quality medical leadership, scientific expertise, and strategic input to support patient outcomes, Healthcare Professionals (HCPs), and the NHS. The role partners closely with Medical Affairs, Market Access, Commercial, HEOR, and Regulatory colleagues to develop and execute the local medical strategy **Key Responsibilities** * Build and maintain deep expertise in related therapy area in oncology, staying up to date with clinical and scientific advances through actively engaging with key clinicians and academics. * Gather and translate field insights to inform medical strategy and evidence generation * Contribute to local evidence generation strategy by identifying data gaps and proposing research initiatives * Contribute to the development and execution of the local Medical Affairs plan in related therapy areas * Lead or support key medical affairs projects (e.g., advisory boards, scientific exchange, medical education programmes) * Collaborate with Market Access colleagues providing medical expertise on Health Technology Appraisal submission(s) * Work closely with Commercial, Regulatory, and Global/EMEA teams to ensure aligned strategy and execution * Ensure all activities comply with ABPI Code of Practice and company policies * Act as medical reviewer/final signatory (if qualified), ensuring scientific accuracy and balance **Qualifications** * GMC registered physician or Pharmacist with UK registration * PhD in oncology, immunology, molecular biology, or related discipline * MSc with experience in Medical Affairs in pharmaceutical industry * Other relevant healthcare qualifications combined with substantial Medical Affairs experience **Required** **Experience and Skills:** * Strong project management skills and demonstrated experiences in leading clinical/ scientific programs with a high degree of autonomy * Good understanding of ABPI Code of Practice * Experience in evidence generation, data interpretation, and scientific communication * Ability to learn quickly, build and maintain relationships **Preferred** * Experience as a Medical Advisor in lung, colorectal, or head and neck cancer preferred * Experience supporting Health Technology Appraisal Submissions *Johnson \& Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.* *Johnson \& Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact\-us/careers, internal employees contact AskGS to be directed to your accommodation resource.* **Required Skills** **Preferred Skills:** Analytical Reasoning, Clinical Research and Regulations, Clinical Trials Operations, Coaching, Collaboration, Communication, Critical Thinking, Data Analysis, Data Savvy, Digital Culture, Digital Literacy, Healthcare Trends, Medical Affairs, Medical Communications, Medical Compliance, Product Development Lifecycle, Report Writing, Stakeholder Engagement, Technologically Savvy

Clinical Program Leader

EPM Scientific

Key Responsibilities Clinical Program Leadership * Lead global and European clinical programs across a rare disease portfolio from planning through execution and study completion. * Drive program delivery, ensuring alignment with broader clinical development and corporate objectives. * Maintain oversight of timelines, budgets, quality metrics, risk management, and overall program performance. * Provide regular strategic updates and recommendations to senior leadership and governance committees. * Coordinate and lead cross\-functional teams across Clinical Operations, Medical Affairs, Regulatory Affairs, Biometrics, Drug Safety, and external partners. * Support the progression of rare disease indications through key development milestones and toward approval. Clinical Execution \& Delivery * Ensure operational excellence across all stages of clinical trial delivery. * Provide oversight of study conduct, patient safety, data integrity, and regulatory compliance. * Support protocol development and implementation of Quality by Design principles. * Review clinical data, study progress, and key performance indicators to drive informed decision\-making. * Lead study reporting activities, CSR development, and support regulatory submissions. * Maintain inspection readiness and oversee audit preparation and regulatory interactions. Cross\-Functional Leadership * Lead multidisciplinary project teams to deliver program objectives efficiently and effectively. * Foster strong collaboration between internal functions and external stakeholders. * Drive accountability and alignment across all program contributors. * Act as a key clinical representative during governance meetings and strategic planning discussions. * Build strong working relationships with investigators, KOLs, CROs, and vendors. Site \& Vendor Oversight * Oversee site feasibility, site selection, contracting, budgets, recruitment, and operational performance. * Lead vendor selection, governance, and performance management activities. * Ensure CROs and service providers deliver against agreed timelines and quality expectations. * Support investigator engagement, site training initiatives, and study\-related meetings. * Provide guidance and oversight to Clinical Study Leads and Clinical Project Associates. Leadership \& Team Development * Provide leadership, coaching, and mentorship across clinical teams. * Support resource planning and allocation across programs. * Develop team capabilities through training, knowledge sharing, and best practice initiatives. * Foster a culture of continuous improvement, collaboration, and operational excellence. * Contribute to the ongoing growth and development of the Clinical Affairs function. Innovation \& Continuous Improvement * Identify opportunities to enhance clinical trial execution and program efficiency. * Support implementation of innovative approaches, technologies, and digital solutions. * Drive process improvements across the clinical development organisation. * Contribute to external scientific and clinical communications where appropriate. * Represent the organisation at industry meetings, conferences, and regulatory interactions.

Safety Investigation and Risk Manager

British Airways

**A career without limits** As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far\-flung places, a job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. **The Role** *Risk and Investigation Manager* *This is an exciting opportunity to join the British Airways Corporate Safety, Security and CAMO Directorate as an Investigation and Risk Manager. The role is instrumental in delivering the vision of world class risk management by proactively managing risk as well as performing complex effective investigations influencing change across the organisation.* **What You’ll Do** *The Risk Manager and Investigation plays a key role in maintaining and enhancing safety performance across British Airways. You will lead complex safety investigations, provide independent challenge and oversight, and support the identification, assessment and management of strategic and operational risks. Using a systems\-based approach, you will identify underlying causes, drive organisational learning and influence meaningful improvements to processes, controls and ways of working. Working closely with senior leaders and operational teams, you will provide expert advice, assurance and insight to support effective decision making, regulatory compliance and continual improvement across the business.* **What You’ll Bring To British Airways** * Good understanding of the principles involved with Safety investigations including system\-based thinking * Good understanding of aviation safety and security management systems, operational procedures and regulatory requirements within a complex, safety\-critical environment. * Strong influencing and communication skills. * Ability to work collaboratively across Directorates in a regulated environment. * Ability to lead a team in the investigation of incidents and accidents. * Working knowledge of UK, EU and US safety regulations. * Experience applying structured investigation methodologies and translating findings into effective corrective and preventative actions. * Experience using safety reporting, occurrence management and risk management systems. * Detailed knowledge and understanding of the principles of occupational and aviation safety management. * Ability to obtain and maintain airside identity card * Ability to obtain and maintain airside driving permit **Your Experience** * Recognised investigation course training (essential) * Recognised Health \& Safety qualification (desirable) * Recognised Human Factors qualification (desirable) * Experience in cross and multi\-functional working. * Experience working across departments and external organisations/regulators * Experience promoting and supporting a positive reporting culture, Just Culture principles and proactive safety management. * Participation in corporate response to accidents and serious incidents. **What We Offer** We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either. **Inclusion \& Diversity** At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Dispute Resolutions Specialist

Oakley Recruitment Ltd

**Oakley Recruitment is working in partnership with an expanding organisation based in Coventry. This is an excellent opportunity to join the team as a Dispute Resolutions Executive on a full\-time permanent basis** **Culture and Environment** Our client offers a collaborative and fast\-paced environment where accuracy, accountability, and continuous improvement are highly valued. This is a business that encourages professional growth, cross\-functional collaboration, and proactive thinking, within a supportive hybrid working environment. **Personality** You’ll be a calm, confident and solutions\-focused individual who is comfortable managing challenging conversations and making fair, evidence\-based decisions. You’ll have a naturally customer\-focused approach while understanding the importance of protecting commercial interests and following contractual obligations. Highly organised and detail\-oriented, you’ll be confident managing multiple cases at once and taking ownership of disputes from initial review through to resolution. You’ll communicate clearly and professionally, work well with a variety of stakeholders and bring a high level of integrity and accountability to your work. A collaborative mindset and willingness to identify ways of improving processes will also be key to succeeding within the team. **Reward** * SAIP 8\.5% target paid annually * Private medical insurance * Role specific Car Ownership Scheme * 26 days’ annual leave plus paid bank holidays * Additional days leave to be taken in the month of your birthday * Holidays increase with service * Pension scheme 10% employer if you put in 5 * Life insurance subject to policy term * Group Income Protection (subject to policy terms) * Employee wellbeing \& assistance programme * Subsidised gym * Hybrid Working * Discounts with known Highstreet retailers via the Employee Benefits Hub * ‘Friends \& Family’ car discounts * Recognition awards and engagement initiatives across the organisation **Job Role:** * Managing end\-of\-lease disputes relating to vehicle condition, damage charges, excess mileage, missing items and early termination costs * Reviewing vehicle inspection reports, photographs, engineer assessments and contractual documentation to determine the validity of disputes * Making fair and evidence\-based decisions in line with contractual agreements and recognised industry standards * Communicating dispute outcomes clearly and professionally to customers, brokers and internal stakeholders * Acting as a point of escalation and subject\-matter expert for complex end\-of\-lease disputes * Handling sensitive and challenging customer cases with empathy, professionalism and clarity * Explaining technical vehicle assessments and contractual terms in a clear and customer\-friendly way * Ensuring dispute handling complies with relevant consumer legislation, FCA principles where applicable and internal policies * Maintaining accurate case records and audit trails to support internal reviews and external escalations * Supporting responses to cases referred to independent bodies, including BVRLA conciliation and the Financial Ombudsman Service where applicable * Liaising with inspection companies, auction partners, refurbishment providers, legal teams and finance colleagues to resolve cases * Tracking dispute volumes, outcomes, agreed write\-offs and recovery values * Identifying recurring dispute trends and root causes while recommending improvements to processes and policies * Supporting continuous improvement initiatives to enhance the end\-of\-lease customer journey * Contributing to training materials, FAQs and customer guidance relating to end\-of\-lease responsibilities **Skills and experience:** * Having a minimum of 3 years’ experience within a customer resolutions, disputes or complaints environment * Demonstrating experience within end\-of\-lease, vehicle inspections, contract hire operations or dispute and complaints handling * Understanding contract hire, vehicle leasing and end\-of\-lease processes * Having working knowledge of BVRLA Fair Wear \& Tear Standards * Interpreting contracts, vehicle inspection reports, photographs and damage assessments confidently * Demonstrating excellent attention to detail and making fair, evidence\-based decisions * Communicating confidently and professionally with customers and stakeholders both verbally and in writing * Managing conflict and handling complex or challenging customer conversations effectively * Organising and prioritising multiple cases while working to required timescales * Demonstrating strong commercial awareness while maintaining a fair and customer\-focused approach * Using case management systems and Microsoft Office applications confidently * Having experience within an FCA\-regulated environment, Ombudsman or independent conciliation processes being advantageous * Bringing previous automotive experience within leasing, fleet, remarketing or accident management being advantageous **Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004\) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.**

Complaint Handler

Vanguard

As a Complaint Handler, you will play a critical role in ensuring fair and professional resolution of client complaints within a regulated financial services environment. You will be responsible for managing the end\-to\-end complaints process, from initial investigation through to final response, while maintaining compliance with FCA, DISP, and other relevant regulatory frameworks. As a Complaint Handler, you will play a critical role in ensuring fair and professional resolution of client complaints within a regulated financial services environment. You will be responsible for managing the end\-to\-end complaints process, from initial investigation through to final response, while maintaining compliance with FCA, DISP, and other relevant regulatory frameworks. **What you’ll do:** **Investigate and Respond to Client Complaints:** * Manage end\-to\-end client complaints, acting as the primary point of contact throughout the process * Conduct thorough investigations by gathering and analysing evidence, reviewing client interactions, and liaising with internal teams * Communicate with clients in a clear, empathetic, and professional manner, keeping them informed of progress * Produce high\-quality Final Response Letters (FRLs), clearly outlining decisions and any remedial actions * Ensure all complaints are handled in line with FCA, DISP, and other regulatory requirements * Maintain accurate and comprehensive records for all cases **Process Adherence and Regulatory Compliance:** * Follow standardised complaints handling procedures, ensuring all actions comply with FCA, DISP, and other relevant regulations. * Ensure detailed and accurate record keeping. **Knowledge and Professional Development:** * Maintain up\-to\-date knowledge of financial products, complaint handling regulations, and best practices. * Demonstrate strong written and verbal communication skills, attention to detail, and sound judgment in all interactions. **What We’re Looking For** * Previous experience handling complaints within a regulated financial services environment * Strong understanding of FCA, DISP, and relevant regulatory frameworks * Excellent written and verbal communication skills * Strong analytical skills with the ability to make fair and balanced decisions * High attention to detail and the ability to manage complex or sensitive cases with professionalism and discretion * A collaborative, team\-oriented attitude and commitment to continuous improvement **Why join us?** * Be part of a supportive and collaborative team * Work in a role where you can make a real difference to customer outcomes * Gain exposure to a regulated environment with opportunities for professional development **Additional Information** * This role operates on a hybrid working model, with Tuesday to Thursday based in the office * Please note that Vanguard is unable to offer visa sponsorship for this position **How We Work** Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in\-person learning, collaboration, and connection. We believe our mission\-driven and highly collaborative culture is a critical enabler to support long\-term client outcomes and enrich the employee experience.

Validation Engineer - Medical Devices

MEDASIL SURGICAL LIMITED

**Validation Engineer \- Medical devices** **Medasil Surgical Ltd** **Leeds \| Full Time \| Permanent \| On\-site** **Working Hours:** Monday: 8:00am–4:30pm Tuesday–Thursday: 7:30am–4:30pm Friday: 7:30am–2:00pm **About Medasil Surgical Ltd** Medasil Surgical Ltd is a specialist medical device manufacturer based in Leeds. We manufacture medical devices within a regulated environment, with quality and compliance central to our manufacturing operations. We are seeking a **Validation Engineer** to join our Technical and Engineering team. **The Role** The Validation Engineer will be responsible for the planning, execution, documentation and maintenance of validation and verification activities across the company’s manufacturing operations. The role covers the validation and verification of **manufacturing equipment, processes, tooling, test methods, software, facilities and associated systems** used in the manufacture of medical devices. The Validation Engineer will work closely with Engineering, Production, Quality Assurance, Regulatory Affairs and other relevant departments to ensure that equipment, processes and systems are appropriately qualified and remain in a validated state throughout their lifecycle. **Key Responsibilities** * Plan, develop and execute validation and verification activities in accordance with approved procedures, validation plans and the company’s Quality Management System. * Prepare and execute **(IQ), (OQ) and (PQ)** protocols and reports. * Develop validation strategies, protocols, test methods, acceptance criteria and sampling plans. * Validate and qualify manufacturing equipment, tooling and associated processes. * Work with equipment and processes including **injection moulding, extrusion, compression moulding, ovens, washing, assembly, sealing and inspection/test equipment** . * Support the preparation and review of Process FMEAs and other risk assessments. * Identify Critical Process Parameters (CPPs), Critical Quality Attributes (CQAs) and other characteristics requiring control or verification. * Provide validation input into engineering and quality change controls and determine requirements for qualification, verification or revalidation. * Support the introduction and qualification of new equipment, processes, tooling, software and manufacturing technologies. * Maintain accurate, complete and traceable validation documentation and records. * Support internal, customer, Notified Body and regulatory audits relating to validation and engineering activities. * Assist with the preparation and maintenance of the Site Validation Master Plan, validation schedules and validation status documentation. * Identify opportunities for improvement in validation processes, manufacturing processes and equipment performance.   **Experience and Knowledge** **Skills and Attributes** The role requires: * Strong analytical and problem\-solving skills. * Excellent attention to detail. * The ability to investigate technical problems and identify appropriate root causes. * Excellent written and verbal communication skills. * The ability to write clear validation protocols, reports, risk assessments and technical documentation. * Good understanding of data analysis and the ability to interpret validation and process performance data. * The ability to work independently and as part of a cross\-functional team. * Good time management and organisational skills. * The ability to manage multiple validation activities and meet agreed deadlines. * The ability to adapt to changing priorities and work effectively under time constraints. * The ability to maintain accurate and traceable validation records. * The ability to communicate effectively with Engineering, Production, Quality, Regulatory Affairs, suppliers and external contractors. * The confidence to challenge processes, assumptions and technical conclusions where appropriate and provide evidence\-based recommendations. * Good working knowledge of Microsoft Word and Excel, including using Excel for validation data analysis. * The ability to work on the manufacturing floor and within controlled/cleanroom environments where required. **Working at Medasil** The Validation Engineer will work as part of the Technical and Engineering team and will have regular interaction with Engineering, Production, Quality Assurance and Regulatory Affairs. The role involves both office\-based technical and documentation work and practical activity within the manufacturing environment. The successful candidate will be expected to work independently on assigned validation projects while maintaining effective communication with relevant teams. **Application** To apply for this position, please submit your CV and a covering letter outlining your relevant experience in validation, engineering and/or regulated manufacturing.

Account Manager

OmniaMed Communications

**Company Description** OmniaMed Communications is a trusted partner for healthcare professionals worldwide, offering digital platforms that support clinical decision\-making and professional development. We leverage these platforms to create impactful and targeted medical communications campaigns for industry clients. With a focus on meeting the needs of healthcare providers, our work helps foster better patient outcomes and enhance medical education. OmniaMed Communications is dedicated to innovation and collaboration in the medical communications field. **Role Description** * This is a full\-time Senior Account Manager position based in central London, United Kingdom, operating in a hybrid work environment with the flexibility for remote work. Under the guidance of the Account/Client Services Directors (AD/CSDs), and supported by Account Executive/s (AE/s), the AM is the main point of contact for the client, building, managing, and setting expectations, and progressively working on/managing more complex, bespoke digital and F2F programmes across several accounts.

Clinical Scientist

Clario

Join Clario, a part of Thermo Fisher Scientific and help advance clinical research through innovative electronic Clinical Outcome Assessment (eCOA) solutions that support the development of life\-changing therapies worldwide. As a Clinical Scientist, you will serve as a trusted scientific partner to sponsors, investigative sites, and internal stakeholders, ensuring the successful delivery of scientific services across global clinical trials. Working in a highly collaborative and client\-facing environment, you will provide scientific leadership, support endpoint quality, drive operational excellence, and contribute directly to the generation of high\-quality clinical evidence. This role offers the opportunity to combine scientific expertise, stakeholder engagement, and project leadership while making a meaningful impact on patient outcomes. **What We Offer** * Competitive compensation and incentives. * Private health, pension, and life insurance. * Flexible time off and hybrid work. * Engaging employee programs. * Modern technology for remote collaboration. **What You'll Be Doing** * Serve as the primary scientific contact for assigned international clinical trials, providing scientific leadership and expertise to sponsors, investigative sites, and internal stakeholders. * Co\-lead study execution alongside Project Management teams, ensuring scientific integrity, operational excellence, and successful project delivery. * Participate in and lead sponsor meetings, investigator meetings, scientific discussions, and cross\-functional project reviews. * Monitor study performance metrics and develop meaningful analyses, dashboards, and reports highlighting trends, risks, outliers, and mitigation strategies. * Identify and resolve clinical quality, endpoint quality, and data integrity issues in accordance with study requirements and Good Clinical Practice (GCP). * Develop and deliver rater training, calibration activities, and remediation programs aligned with study\-specific requirements. * Provide scientific consultation and support regarding clinical outcome assessments, study design considerations, endpoint strategy, and protocol implementation. * Respond to sponsor inquiries related to scoring methodologies, endpoint quality, scientific interpretation, and study conduct. * Coordinate cross\-functional activities to ensure project milestones, deliverables, and scientific objectives are achieved. * Support the development and review of study materials, including electronic forms, training content, endpoint documentation, scale verification activities, and scientific guidance materials. * Contribute scientific expertise to feasibility assessments, proposal development, and business development activities. * Establish and maintain strong relationships with sponsors, investigators, consultants, key opinion leaders, and clinical research professionals. * Participate in scientific research initiatives and contribute to publications, conference presentations, and other scientific dissemination activities. * Support the development and continuous improvement of SOPs, work instructions, training materials, and operational processes. * Maintain awareness of evolving industry trends, clinical research methodologies, regulatory requirements, and therapeutic area advancements relevant to assigned studies. **What We Look For** * Graduate degree in Life Sciences, Psychology, Neuroscience, Clinical Research, Public Health, Pharmacy, or a related scientific discipline. * Minimum of 5 years of experience within the clinical research industry, preferably within a CRO, biopharmaceutical, healthcare, or related environment. * At least 3 years of experience in a Clinical Scientist, Clinical Trial Science Lead, Medical Science, or other client\-facing scientific role. * Minimum of 4 years of experience supporting the administration, training, or oversight of clinical outcome assessments, rating scales, or study endpoints. * Demonstrated experience in neuroscience, whether through education, clinical research, therapeutic expertise, patient populations, or endpoint experience. * Comprehensive understanding of clinical trial methodology, study execution, scientific principles, and endpoint quality management. * Strong knowledge of Good Clinical Practice (GCP), ICH guidelines, and clinical research regulations. * Understanding of research methods, data interpretation, and applied statistics. * Proven ability to manage multiple studies, priorities, and stakeholder relationships in a dynamic global environment. * Strong leadership skills with the ability to influence, collaborate, and drive outcomes across cross\-functional teams. * Excellent verbal and written communication skills, including experience presenting to sponsors, investigators, and large audiences. * Fluency in English; additional language skills are advantageous. * Willingness and ability to travel internationally approximately 10\-20% as business needs require. * Strong problem\-solving, critical thinking, organizational, and stakeholder management skills. At Clario, a part of Thermo Fisher Scientific, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life\-changing therapies to patients faster.

Management Trainee

Marble Partners

**Management Trainee**   **Leadership Development \& Mentorship Programme**   **Annual OTE: £31,000 \- £45,000\+**   **Full Time**   **Angel, London, England**   At Marble Partners, we recognise that success takes the same mindset whether you’re competing in sport or building a business—discipline, resilience, and a hunger to win. We’re looking for ambitious, competitive individuals who thrive in high\-performance environments and are eager to channel that drive into building a successful career.  This isn’t just another job; it’s an opportunity for those who think like athletes and entrepreneurs—goal\-oriented, motivated, and committed to growth. If you have a track record of pushing yourself, whether in sport, business, or personal achievements, this could be the next step.  **What Makes This Opportunity Different?**   You won’t be left on the sidelines. From day one, you’ll have hands\-on coaching and mentoring to help you perform at your best. Our culture celebrates hard work, personal development, and winning together as a team. Progression is based on results and mindset, not time served—meaning your ambition sets the pace.  You’ll get to:  * Represent leading brands in dynamic, face\-to\-face settings. * Develop elite\-level communication, leadership, and business skills. * Set and smash personal performance goals with rewards tied directly to results. * Work in a team that values ambition, competitiveness, and resilience. * Learn from experienced mentors, gaining insight into sales, leadership, and business strategy. **Who Thrives Here?**   Someone who:  * Has a competitive edge, whether from sport, business, or personal drive. * Loves challenges and bounces back stronger from setbacks. * Brings a strong work ethic and positive attitude, even on tough days. * Wants more than a job—they want progression, recognition, and financial freedom. **Why Join Marble Partners?**   We reward performance, not tenure. The harder you work, the more you earn—no limits, no ceilings. Our top performers treat every day like game day, knowing that consistent effort brings consistent rewards.  * **Uncapped Earnings**  – Your results decide your rewards. * **Clear Progression Path**  – Move forward based on merit, not time served. * **Supportive Team Culture**  – Learn, compete, and grow alongside like\-minded achievers. * **Travel Perks \& Events**  – From team trips to all\-expenses\-paid incentives for top performers. **The Practical Bits:**   Our team operates on a self\-employed basis with an uncapped commission structure. This model attracts ambitious people who want to be in control of their success and rewards.  We’re expanding in Angel and reviewing applications daily. If you’re driven, competitive, and ready to step into an environment that rewards ambition, apply today. Shortlisted applicants will be contacted within 48 hours.  🏆  **Your career is your sport—time to play to win.**

Global Clinical Project Manager - Vendor Management Expert (home-based in Europe)

IQVIA

**Global Clinical Project Manager \- Vendor Management Expert – Single Sponsor** Are you an experienced Vendor Management professional looking to make an impact in global clinical trials? We are seeking a **Global Clinical Project Manager \- Vendor Management Expert** to join our **Single Sponsor Department** . In this role, you 'll become an expert in **Vendor Management** for global clinical trials across all phases (Phase I–IV), ensuring seamless execution from study start\-up through close\-out. **What We’re Looking For** To excel in this role, you should bring: * Global Clinical Project Management experience * Strong Vendor Management expertise: Central lab, eCOA, IRT, ECG, Imaging, Ancillaries and/or Patient Recruitment \& Retention with experience in global clinical trials. (must have experience managing at least 2 of these vendors) * Deep understanding of clinical operations processes and vendor service categories. * Excellent project management skills to drive efficiency and collaboration * Strong communication and influencing abilities to partner effectively across functions. * Proven ability to manage risk and performance issues in a fast\-paced environment **What You’ll Do** As a **Global Clinical Project Manager \- Vendor Management Expert** , you will be responsible for ensuring vendor deliverables are met with **quality and efficiency** at the trial level. Your key responsibilities include: * Vendor Oversight \& Coordination – Manage vendor activities across the study lifecycle, ensuring timely and high\-quality deliverables. * Study Start\-Up Support – Oversee vendor deliverables during study initiation, ensuring smooth onboarding and activation. * Risk \& Performance Management – Track vendor performance, identify risks, and escalate issues as needed. * Site Readiness \& Activation – Drive vendor activities to support site activations and ensure study milestones are met. * Study Close\-Out – Coordinate vendor deliverables that support Database Lock and study closure. **What You’ll Deliver** * Vendor service excellence at the study level * Vendor onboarding and performance tracking * KPI (Key Performance Indicator) and KQI (Key Quality Indicator) dashboards to monitor vendor effectiveness * Site readiness monitoring and documentation * Risk mapping with contingency planning * Vendor cost control and oversight **Please note this role is not eligible for the UK visa sponsorship.** *Please note: due to sponsor requirements for the role only candidates based in the listed location/s will be considered. Any applications from candidates based outside of these locations will not be considered* This is an exciting opportunity to play a **critical role in global clinical trials** , ensuring vendor excellence and operational success. If you’re ready to take on a **high\-impact role** with a leading sponsor, we’d love to hear from you! IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Senior Set-Up Coordinator

IQVIA

**IQIVIA Laboratories** **Home\-based, office\-based, hybrid options available** IQVIA Laboratories is a global leader in drug discovery and development laboratory services, offering a comprehensive suite of central laboratory and specialty biomarker services. Our expertise spans genomics, immunoassays, flow cytometry, anatomic pathology, precision medicine assays, vaccine assays, ADME, and bioanalytical services. IQVIA Laboratories also specializes in antibody and biomarker discovery, as well as decentralized clinical trial laboratory solutions. Committed to scientific rigor and operational excellence, we support every phase of the drug development and discovery process across diverse regions and regulatory frameworks, ensuring the highest standards of data integrity and accelerating the delivery of transformative therapies to patients. **Join us on our exciting journey!** **Job Overview** Manage the end‑to‑end design and implementation of **protocol amendments and sponsor‑driven changes** , ensuring alignment with system capabilities and regulatory requirements. Identify and apply **AI‑enabled tools, automation, and data analytics** to improve study set‑up efficiency, data quality, and amendment delivery. Lead the design, configuration, and validation of laboratory databases and study set‑up activities using **advanced Clinical Trial Management Systems (CTMS)** and related digital platforms. Communicate effectively with Sponsors and CROs, providing expert input on **technology‑enabled study design and delivery** . Maintain ownership of amendment delivery, sponsor deliverables, and database quality while proactively identifying opportunities to enhance ways of working through **AI, digital transformation, and innovative thinking** . Develop, plans, and delivers laboratory project setup and execution activities across the full study lifecycle, ensuring alignment with sponsor requirements, regulatory standards, and organisational quality expectations. **Requirements** * Bachelor's Degree Life sciences or related field * 1\+ years relevant experience (Clinical, Medical or Healthcare industry preferred) or equivalent combination of education, training and experience. * Demonstrated interest or experience in AI, automation, data analytics, or digital transformation within clinical or laboratory environments. * Strong working knowledge of Clinical Trial Management Systems (CTMS) and laboratory data systems, with the ability to adapt quickly to new technologies. * Comfortable working in fast‑paced, evolving environments where new tools and approaches are continuously introduced. * Curious, proactive, and motivated to explore emerging technologies and innovative solutions. **Join IQVIA to see where your skills can take you** * Global exposure * Variety of therapeutic areas * Collaborative and supportive team environment * Access to cutting\-edge and innovative, in\-house technology * Excellent career development and progression opportunities IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Data Analyst

Mott MacDonald

**Location/s:** London, Leeds, Manchester; UK **Recruiter contact:** Aoife Cullen Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140\+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee\-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be **brilliant.** **About The business unit** The Buildings Unit (BLD) has a major presence in Mott MacDonald's regional offices throughout the UK and mainland Europe, providing a wide range of diverse and transferable cross\-sector skills across five key Sectors; Advisory, Built Environment, Energy, Transportation and Water. We also provide local services to customers and technical leadership to the rest of the Group in these sectors. **Overview Of The Role** The Healthcare Consulting Services Portfolio of the Health Division provides strategic and operational consultancy advice and support to healthcare clients to improve services outcomes for patients and staff. A key part of this advice centres on having robust data analysis and modelling outputs to provide evidence\-based solutions for clients. We provide support to Department of Health \& Social Care, NHS England, New Hospital Programme, NHS clients and work internationally on projects in the Middle East, Canada and Australia. This is an exciting opportunity for a candidate with demonstrable proven healthcare data analytical experience who can support a range of healthcare projects and complement our growing team of healthcare strategic and healthcare system planners, healthcare facility planners, digital specialists, facility managers and general consultancy specialists. * Key responsibilities and duties include:Data Collection: Requesting and gathering data from various sources, including clients, surveys, databases, and online platforms * Data Cleansing: Applying appropriate processes to clean and preprocess data to ensure accuracy and quality, removing duplicates and correcting errors * Data Analysis: Interpreting data to identify trends, patterns, and insights, including opportunities for performance optimisation * Data Modelling: Leading the development of complex and interactive models that can translate and illustrate the impact of new ways of working and configurations of service delivery to provide forecasts of future service demand and capacity requirements * Automation of Processes: support the wider Portfolio to automate current processes and increase our internal efficiency and productivity * Reporting and Visualization: Present findings through visualizations, reports, and dashboards, making complex data understandable for stakeholders * Collaboration: Working collaboratively across the business with other data analysts and as part of multidisciplinary teams **Candidate specification** Essential: * Degree level or higher qualification in a related analytical field * Demonstrable experience in data analysis, modelling within the healthcare sector * Adept at identifying problems and proposing data\-driven solutions * Strong analytical abilities to interpret data and derive meaningful insights * Proficiency in tools such as Excel, Power Query, Python, R, or similar and data visualisation software, including PowerBI * Ability to communicate findings clearly to non\-technical stakeholders, including report writing skills * Support to business development activities and service solutions **UK Immigration** Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024\. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. **Agile working** At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well\-being, flexibility, and trust. **Equality, diversity, and inclusion** We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where **everyone** feels they can contribute. **AI Usage** At Mott MacDonald, we see the value AI can bring, but we take a people\-first approach to hiring. While AI tools can help candidates prepare and build confidence, every application and hiring decision is reviewed by our recruitment and hiring teams. We encourage the responsible use of AI while ensuring we get to know the real person behind the application. **Accessibility** We want you to feel supported and able to perform at your best throughout our recruitment process. If there is anything we can do to make applying or interviewing with us more accessible, please contact us at **reasonable.adjustments@mottmac.com** and we'll be happy to discuss how we can help. **We offer some fantastic benefits including:** **Financial wellbeing** * We match employee pension contributions between 4\.5% and 7%. * Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. * Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long\-term illness or injury. * Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. * As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. **Employee Ownership** * Our employee ownership model means no external investors, just us, creating a culture of shared success. * Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses. * As your career grows, so does your stake, recognising your long\-term impact and contribution. * Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future. * For our senior roles you will have a direct pathway towards ownership from day one. **Health and wellbeing** * Private medical insurance for all UK colleagues. * Health cash plan to support you with every day health costs and treatments. * Access to Peppy, providing free support from menopause experts for all UK colleagues. * A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. * Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. **Lifestyle** * A minimum of 33\-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. * 10 days additional paid leave for Armed Forces Reservists and Cadet Force Adult Volunteers. * Holiday entitlement increased to a minimum of 35 days after 5 years’ service. * Variety of employee saving schemes and discounts from high\-street retailers. **Enhanced family and carers leave** * Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. * Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. * Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. * We offer policies and dedicated support to help military families balance service life with career and wellbeing. **Learning and development** * Primary annual professional institution subscription. * A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self\-development options. **Networks, communities, and social outcomes** * Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ\+, gender, race and ethnicity, disability, and parents/carers communities. * We are proud signatories of the Armed Forces Covenant and Gold Award holders in the MOD Employer Recognition Scheme, supported by our dedicated internal Armed Forces Network. * Make a difference within our communities through our social outcomes. Apply now, or for more information about our application process, click here. Location(s): Altrincham, GB London, GB Leeds, GB Manchester, GB Contract Type: Permanent Work Pattern: Full Time Market: Buildings Discipline: Health Job Ref: 16477 Recruiter Contact: Aoife Cullen

Senior Facilitator - Operations

NHS Scotland

**NHS Greater Glasgow and Clyde (NHSGGC)** is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non\-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1\.15 million people, and to a wider population of 2\.2 million when regional and national services are included. **The Role** An exciting opportunity has arisen to join the Digital Services Directorate within NHS Greater Glasgow and Clyde as a **Senior Facilitator** . This is a rewarding role for an experienced training professional who is passionate about supporting staff to embrace digital change and develop confidence in using technology to enhance patient care. Working across acute, community and interface services, you will design and deliver engaging training programmes, helping colleagues to adopt new systems and ways of working. As Scotland's largest healthcare provider, NHSGGC offers the opportunity to make a real difference to frontline services while being part of an innovative and supportive team committed to improving healthcare through digital transformation. If you thrive on building relationships, solving problems and helping others succeed, this could be the perfect opportunity for you. All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met. **Duration, Location, and Working Pattern:** * Full Time, Permanent * You will be based at Smithhills Street, Paisley, PA1 1EB * Working Pattern: Monday \- Thursday 09:00 am \- 17:00 pm and Friday 09:00 am \- 15:30 pm **Key Responsibilities** * Design and deliver engaging training programmes for clinical and non\-clinical staff using a variety of learning methods * Develop and maintain high\-quality training materials, guidance documents and digital learning resources * Support the implementation of new digital systems by providing user training, readiness activities and ongoing support * Build strong relationships with managers, clinicians, ward champions, super users and key stakeholders to encourage adoption of digital solutions * Develop assessment and evaluation processes to measure learning outcomes and continuously improve training delivery * Coordinate training schedules, resources, records and logistics to ensure a responsive and effective service * Work closely with system administrators, project teams and support services to ensure training remains aligned with system developments and organisational priorities **Knowledge, training, qualifications and/or experience required to do the job:** * Significant experience developing and delivering training programmes within a public or private service environment * Educated to diploma or degree level in a relevant subject or able to demonstrate equivalent knowledge and practical experience * Experience of creating and delivering eLearning and blended learning solutions using a range of digital tools * Excellent communication, presentation and interpersonal skills with the ability to engage a wide variety of audiences * Strong organisational skills with the ability to manage multiple priorities and meet deadlines in a fast\-paced environment * Ability to work independently, use initiative and build positive working relationships that support service improvement and digital adoption * ITIL Foundation qualification or experience of supporting digital systems within healthcare environments would be highly desirable **What We Offer** We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities. As an NHS Scotland employee, you will be entitled to: * A minimum of 27 days annual leave, increasing with length of service, plus public holidays * Membership of the NHS Pension Scheme, including life insurance benefits * Salary Sacrifice Car Benefit Scheme * Development opportunities including study bursaries, e\-learning and classroom\-based courses * Enhanced pay for working public holidays * NHS discounts on a wide range of goods and services * Confidential employee support and assistance, including counselling and psychological therapies **Interested?** If you would like to find out more, we would love to hear from you. For an informal discussion, please contact: **Stefanie Somerville, Digital Services Programme Manager on 07817 084127 or Stefanie.somerville@nhs.scot** Details on how to contact the Recruitment Service and the Recruitment Process: **Information for candidates** This post may close early due to the volume of response. Please submit your application form as soon as possible. **AI tools like ChatGPT or Copilot can be great for planning and preparing your application,** but your answers must be your own. * Show us the real you: Your application should reflect your skills, experience, and motivations authentically. * Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers. * Why this matters: Applications that rely on AI\-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements. **Tip:** Think of AI as a helper, not a substitute. We want to understand you, not an AI tool. NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of **work\-life balance** and is committed to offering a range of flexible working options where service needs allow. For roles where less than full\-time hours can be accommodated, and where the tenure is listed as *“various”* , we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process. **NHS Greater Glasgow and Clyde encourages applications from all sections of the community** . We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ. By signing the **Armed Forces Covenant,** NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process. For application portal or log\-in issues, please contact the Jobtrain Support Hub in the first instance.

Medical Staffing Manager

Berkshire Healthcare NHS Foundation Trust

**We are seeking an experienced Medical Staffing Manager to join our team and lead the Medical Staffing and Education team, managing and supporting all aspects of medical staffing, including HR and education across the Trust.** We are looking for someone who has a medical staffing background, particularly specialist knowledge and experience of medical workforce terms and conditions, national and local strategies/initiatives, contract negotiations, policies and procedures to expertly manage the medical workforce and education service for the Trust. This includes an underpinning knowledge on key areas such as terms and conditions, job planning, training, rotas, on\-call management, revalidation, medical education and study leave. It is 'essential' that you are able to demonstrate your experience of implementing and advising doctors and managers on the various aspects described above. As a Trust we are committed to staff development and to 'growing our own talent'. In return we can offer a wealth of both in\-house and external development opportunities, including the opportunity to do Affina Team Coaching. You will report to the Associate Director of Medical Development and work in partnership with the Trust senior management and leadership supporting the delivery of medical workforce strategy. * Provide professional medical staffing advice to all levels of managers across the full range of employee relations issues * Oversight and supervision of the Medical Staffing and Education team (3 staff) * Build and maintain credible relationships with our resident doctors, consultants, specialist doctors and service managers across the trust, ensuring complex or sensitive information is communicated in a confident way * Act as a point of contact for managers and staff who are seeking advice on various policies and to analyse queries, offering solutions * Advise managers on all aspects of the medical recruitment processes, rotations, and job planning. Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish. **Our Values At Berkshire Healthcare Are** * Caring for and about you is our top priority * Committed to providing good quality, safe services * Working Together with you to develop innovative solutions Your wellbeing is important to us. Some of the benefits of working for us include: * Flexible working options to support work\-life balance * 27 days’ annual leave rising with service \+ opportunity to buy and sell * Generous NHS pension scheme * Excellent learning and career development opportunities * ‘Cycle to Work’ and car leasing scheme including electric vehicles * Access to a range of wellbeing tools and services * Discounts at hundreds of popular retailers and restaurants * Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality * Generous maternity, paternity, adoption and special leave * Free parking across Trust sites For further details / informal visits contact: Name: Amanda Mollett Job title: Associate Director of Medical Development Email address: Amanda.mollett@berkshire.nsh.uk Telephone number: 07827311841

Senior Technical Instructor, Learning & Enablement

Dragos, Inc.

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake. Here, you will find a remote\-first mission\-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place. **About The Role** The Technical Instructor, Learning and Enablement delivers hands\-on, technical training to security and operations teams at Dragos customer organizations. The work is primarily classroom and lab\-based: you will travel to customer sites and facilitate virtual sessions, teaching the OT/ICS security concepts, platform workflows, and threat analysis skills that practitioners need to do their jobs. This is not a soft\-skills training role. Courses are technical. Students are engineers, OT security analysts, SOC operators, and plant personnel who will challenge you. The right candidate has real experience in OT/ICS environments and can hold a room of practitioners while walking through platform configuration, network traffic analysis, threat detection workflows, and incident response procedures. You will also contribute to keeping course content current, working closely with Dragos product teams and the threat intelligence team to ensure what you teach reflects the platform as it ships and the threat landscape as it exists today. **Responsibilities** * Deliver instructor\-led and virtual instructor\-led training to security teams, OT engineers, and operations personnel at Dragos customer organizations. * Facilitate lab\-intensive courses covering the Dragos Platform, OT/ICS network visibility, asset identification, threat detection, vulnerability management, and incident response workflows. * Teach to technically experienced audiences including engineers, SOC analysts, and plant operators, who expect depth, accuracy, and practical application and adapt delivery in real time based on audience background, prior OT experience, and comfort level with the Dragos Platform. * Manage hands\-on lab environments during training sessions, troubleshoot technical issues as they arise, and keep sessions on track. * Coordinate with Dragos account and customer success teams prior to on\-site engagements to understand the audience profile, deployment stage, and any site\-specific constraints. * Partner with Dragos product teams to stay current on platform releases, new features, and configuration changes that affect course material. * Work with the Dragos threat intelligence team to incorporate current OT/ICS threat activity, threat group behavior, and real\-world incident context into technical instruction. Identify gaps or inaccuracies in existing course content and work with the Learning and Enablement team to address them. * Represent Dragos professionally in customer environments: be prepared, be credible, and leave each training engagement having raised the customer's capability. * Support post\-training questions and follow\-up from learners where appropriate, in coordination with the customer success team. **Qualifications** * 3 or more years of hands\-on experience in OT/ICS security, operational technology engineering, or a related discipline directly supporting OT environments. * Demonstrated ability to deliver technical training or instruction to experienced professional audiences, including engineers, security analysts, or operations personnel. * Working knowledge of OT/ICS protocols, network architectures, and security monitoring concepts (e.g., Purdue model, DMZ design, passive monitoring, asset identification). * Comfort with lab\-based technical instruction: setting up environments, troubleshooting issues in real time, and keeping technically complex sessions on track. Strong verbal communication skills. Able to explain complex OT security concepts clearly without oversimplifying to an audience that knows the space. * Willingness and ability to travel to customer sites, including industrial facilities, for on\-site training engagements (25% travel expected). * Experience with virtual lab platforms and remote training delivery tools used in technical instruction. * Direct experience with the Dragos Platform or comparable OT security platforms (network monitoring, asset inventory, threat detection) preferred. * Certifications in OT/ICS security (GICSP, CSSA, ICS\-CERT training, or equivalent) or relevant industry credentials preferred. * Sector background in electric utility, oil and gas, manufacturing, water and wastewater, or other critical infrastructure environments preferred. **Compensation** * Salary: £55,000 * Competitive Equity Package * Comprehensive Benefits Plan Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

Lead Quality Assurance Officer

University Hospital Southampton NHS FT

**Job Overview** University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Job Title: Lead Quality Assurance Officer Contract Type: Permanent Main duties of the job This is an exciting opportunity to join our Pharmacy Quality Assurance team as a Lead Quality Assurance Officer. We are looking for someone who is passionate about quality, compliance, and continuous improvement. Thrives in a fast\-paced, highly regulated environment where your expertise directly contributes to patient safety and service excellence. In this key role, you will help ensure that the Quality Management System (QMS) supporting our pharmacy aseptic services remains effective, compliant, and continuously improving. Your work will play a vital role in maintaining the highest standards of quality, safety, and efficacy for medicines supplied to patients, while supporting compliance with Good Manufacturing Practice (GMP), licensing requirements, and accreditation standards. Working for our organisation As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care. We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted. We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI\-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information. **Detailed Job Description And Main Responsibilities** In this role you will act as a designated Releasing Officer, you will hold a key responsibility within the aseptic service, undertaking the final quality assurance review and release of compounded products for use. Using your knowledge of GMP, aseptic processing, environmental monitoring, validation, and quality systems, you will assess production documentation and quality data to ensure products meet all required standards before release. You will make critical decisions relating to product quality, investigate and escalate concerns where necessary, and work closely with production and the wider pharmacy team to ensure medicines are supplied safely, effectively and in a timely manner. This highly accountable role places you at the forefront of safeguarding patient safety and maintaining regulatory compliance across the service. We are looking for a motivated and organised individual with experience of Quality Assurance and GMP environments with excellent communication skills. You will be confident managing competing priorities, investigating quality issues, developing staff, and building effective working relationships with stakeholders at all levels. This role offers the chance to further develop your leadership and specialist quality assurance skills within a supportive and progressive team dedicated to delivering outstanding patient care. Participation in weekend, bank holiday, and on\-call rotas will be required as part of the service. If you are committed to quality excellence and want to play a pivotal role in supporting safe, high\-quality aseptic services, we would love to hear from you. Person specification **Qualifications, Knowledge And Experience** Essential criteria * Undergraduate degree in Pharmaceutical Sciences, Chemistry, Biology, Microbiology, Biomedical Sciences (or equivalent level of experience of GMP Quality Assurance / Quality Control.) OR Registered Pharmacy Technician in UK by GPhC OR Registered Science Technician (Apprenticeship Standard – Level 3 Diploma in the Principles of Aseptic Pharmaceuticals Processing) in UK by the Science Council * Experience in supervising teams and ensuring high standards of performance and workflow * Ability to work under accurately under pressure to meet deadlines while maintaining required standards. * Experience in Good Manufacturing Practice (GMP) in relation to the production of sterile medicines * Experience of developing and implementing Standard Operating Procedures (SOPs) and policies * Demonstrates times when able to work effectively under pressure * Ability to use a range of information technology programmes effectively including Microsoft office programmes * Good organisational skills and effective time management with the ability to prioritise workload appropriately * Ability to use initiative, but know their own limitations and professional boundaries * Ability to work independently and as part of a multidisciplinary team * Strong accurate communication skills in English, both verbally and in writing. * Maintaining continuous professional development requirements or training portfolio * Work weekends, late nights and bank holidays as per rota * Cover flexible working hours according to rota Desirable criteria * Detailed knowledge of Quality Assurance and Quality Management Systems including relevant experience of audits, validation requirements, investigations, including microbiological, deviations and complaints and change management * Experience in preparing and presenting at meetings. Skills and competencies Essential criteria * Ability to learn and assimilate information quickly * Analytical thinking * Attention to detail * Change management * Collaborative approach * Communication * Logical thinking * Organisational skills * Time management * Problem solving * Prioritisation * Risk management * Self\-motivated * General IT skills Trust Values Essential criteria * Patients First * Always Improving * Working Together

Financial Crime Investigator

Klarna

**About Klarna** At Klarna, we're building an everyday finance network, helping over 120 million consumers across 26 countries save time and money, and worry less about their finances.Working at Klarna means taking on problems most companies never get to solve, and being hands\-on enough that the interesting part of the work lands with you, not someone else. You'll build with AI, not watch it happen.This is the stretch zone. Come find out what you're capable of. **About The Team** Klarna's Financial Crime function protects the integrity of our payments ecosystem — preventing fraud, money laundering, and terrorist financing while enabling smarter, more flexible shopping experiences for millions of consumers and partners globally. This is a great place to build a real investigative career: you'll get hands\-on exposure to live, high\-stakes cases from day one, working alongside experienced investigators who'll help you grow fast. **Who We're Looking For** Maybe you're just getting started, or you're a few steps in and already outperforming the room — either way, what matters to us is how you show up: fast to pick things up, quick to ask the right question, and quicker still to notice something before anyone has to point it out to you. You're driven by getting better at the craft, not by ticking boxes, and you're looking for a team that will match that energy and push you further. You might be the analyst who started writing sharper case notes than the template asked for. The officer or investigator who kept digging past the obvious answer. Wherever you're coming from, you want to go deeper into financial crime — not just stay adjacent to it. **What You Will Do** * Support investigations into suspicious activity, gathering evidence, applying open\-source and internal research techniques, and documenting findings clearly enough that someone else could pick up the case cold. * Prepare accurate, well\-organized reports and maintain detailed records that support decision\-making and hold up under regulatory scrutiny. * Collaborate with stakeholders across the Fincrime domain and other internal teams, sharing what you learn and helping improve how the team works. * Start contributing to process improvements — if you spot a better way to do something, we want to hear it, and we'll help you turn that instinct into an actual proposal. * Build the muscle for what's next: as you grow, expect increasing exposure to more ambiguous, higher\-risk cases and eventually a hand in shaping how the team catches them. **Who You Are** * You've worked in KYC, EDD, AML, fraud, compliance, or as an investigator in a law\-enforcement setting, and you've already shown real impact in it — we're looking for accomplishment and drive, not years on a resume. * Naturally curious and detail\-oriented — you notice the inconsistency others miss. * Strong analytical instincts, with a genuine interest in investigative work and how financial crime typologies evolve. * Comfortable working accurately under deadlines, and not afraid to ask for help or push back respectfully when something doesn't add up. * Strong written and verbal English communication skills — you can explain your reasoning clearly, not just state a conclusion. * Eager to learn, take feedback well, and grow quickly into more complex casework. * A self\-starter who takes ownership rather than waiting to be told what to do next. * Comfortable using open\-source research (OSINT) techniques to dig into a case. **Awesome to Have** * A university degree in Finance, Law, Business, Criminology, Criminal Justice, or a related field — or equivalent practical experience (including law enforcement or investigative service). * Interest in AI\-assisted investigative tooling — comfort adopting new tools to work smarter, not just harder. * A specific case, catch, or project you're proud of and can talk us through — we'd genuinely love to hear about it. **Application** Please include a CV in English. Curious to learn more about Klarna and what it's like to work here? Explore our career site! Klarna is proud to be an equal opportunity employer. We are committed to building a diverse workforce that reflects our global customer base and to fostering a culture where everyone belongs. We provide equal employment opportunities to all individuals regardless of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, pregnancy, parental status, or any other characteristic protected by applicable law. We encourage applications from individuals of all backgrounds and identities. We consider qualified applicants with criminal history for employment in accordance with state and local laws and "fair chance" ordinances. If you require reasonable accommodation for any part of the application or hiring process, please contact talent.acquisition@klarna.com. In accordance with applicable law, the salary range for this position is provided in the job posting. The salary offered will be determined by the candidate's location, qualifications, experience, and education. The salary range posted in the job advertisement refers to the base pay. Base pay is part of a total compensation package, which may also include equity rewards, monthly stipends for health and wellness, and benefits such as life insurance, medical, dental, and vision coverage for you and your dependents.