Healthcare & life sciences jobs

Clinical Coding Lead

Alder Hey Children's NHS Foundation Trust

To apply for this post you must be an Accredited Clinical Coder. * Right to work: We actively promote diversity and inclusion. This role may be eligible for sponsorship under the Health and Care route. We recommend that you assess your eligibility before applying for this position. Visit Health and Care Worker visa: Overview \- GOV.UK The post holder will be responsible for the delivery of Clinical Coding services within the Trust including those undertaken in conjunction with clinical staff. The post holder will be required to deliver coding within the overall coding cycle and represent the coding team by working with CBU service teams and other colleagues. This will include clinical coding advice guidance and interpretation, and review audit and validation of records on a regular basis. Additional £1,500 R\&R payment * To participate in the Internal Clinical Coding Validation Programme within the Trust. This will include with regular meetings with clinical teams to explore ways in which to improve coded data, analysis of coded data to improve the quality of coded data. * As an ACC qualified professional, you must have the ability to communicate clearly and with confidence, offer advice and solutions, demonstrate empathy, leadership, attention to detail, reliability and business acumen related to Clinical Coding. * Monitor data quality and clinical coding standards in line with local and national guidelines. Report any complex coding issues as directed for verification and/or resolution with NHS Digital. Follow up all responses with relevant staff. * Demonstrate effective organisational and time management skills with the ability to work independently and as part of a team. Work flexibly across specialties. Be highly motivated and lead by example with the ability to motivate other team members. Alder Hey has been officially accredited as a HIMSS Stage 7 hospital and is now working through a strategy refresh. Alongside this the Trust are upgrading their Electronic Patient Record (Meditech) to the latest version available, maximising our investment in core clinical systems to ensure our staff have the best tools available when providing patient care. For further details / informal visits contact: Name: Suzanne Williams Job title: Clinical Coding Manager Email address: suzanne.williams@alderhey.nhs.uk Contact via email or MS Teams call.

Deputy Regional Director

Ofsted

2 Rivergate, Bristol 23 Stephenson Street, Birmingham 10 South Colonnade, London Piccadilly Gate, Manchester Loxley House, Nottingham Foss House, York **Job Summary** Join Ofsted at a pivotal moment of transformation and help shape the future of inspection and regulation across England. As we accelerate a wide\-ranging programme of reform, we are seeking an exceptional leader to take on the role of Deputy Regional Director an opportunity to influence how we raise standards and improve the life chances of children, young people and learners. Ofsted plays a vital role in society, providing independent, impartial inspection and regulation of education, skills, and care services. Our work ensures that those who rely on these services, especially the most vulnerable, receive the high quality support they deserve. Guided by our core values of professionalism, empathy, courtesy and respect, we are committed to making a meaningful difference through everything we do. This is an exciting time to join us. With the rollout of a revised inspection and grading model for education providers and further reforms planned across early years and social care, our work is evolving at pace. As Deputy Regional Director, you will be at the forefront of this change supporting delivery across two regions, leading high\-performing teams of senior inspectors, and helping to embed a culture of continuous improvement. If you are a strategic, values driven leader with a passion for public service and a commitment to safeguarding and improving outcomes for children and learners, this role offers a unique opportunity to have a national impact through regional leadership. **Job Description** Please refer to the job specification for further information. Please refer to the job specification for further information. Person specification Please refer to the job specification for further information. **Qualifications** Degree level qualification or equivalent experience in the remit you work in, e.g. professional qualification in teaching or social work. Behaviours We'll assess you against these behaviours during the selection process: * Leadership * Communicating and Influencing * Delivering at Pace * Making Effective Decisions Alongside your salary of £108,574, Office for Standards in Education, Children's Services and Skills contributes £31,453 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Full details of the benefits available can be found in our Ofsted Offer brochure. Ofsted is devoted to equality, diversity and inclusion. Within our Ofsted Strategy 2023\-2027 we have stated that we will improve the representation of under\-represented groups across the organisation and publish our progress on this annually. We are always looking to expand on our diverse workforce by recruiting candidates from varied backgrounds and differing experiences. We are proud to be a Disability Confident – Leader, we continually engage with our 5 staff networks for protected characteristics, and highlight the work of our Equalities, Diversity and Inclusion (EDI) Group. We ensure all candidates are treated with fair and open competition, with all appointments being made on merit and we use our Disability Confident Scheme (DCS) to provide assurance to all candidates of this. Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. The selection panel will assess your application against the essential criteria and, where applicable, the desirable criteria outlined in the person specification. **As part of your application, you will be asked to provide a supporting statement (maximum 1,000 words).** We recommend that you make full use of the 1,000\-word limit and provide specific examples that demonstrate your achievements and the impact of your actions. **Your Supporting Statement Must Address The Following Essential Criterion** Experience of direct management and development of senior professional staff including dealing robustly managing under performance and safeguarding concerns. A track record of successful human and financial management. * Demonstrable evidence of planning, implementing and monitoring the delivery of challenging performance targets, identifying innovative ways to improve efficiency and effectiveness in the use of resources. * Ability to develop and implement strategies and performance management systems that support high quality delivery. * Highly developed analytical skills, able to identify issues and create effective plans, systems and procedures to manage change, respond promptly to critical events and monitor success. You should also use your supporting statement to demonstrate, where applicable, the following desirable criteria: * Evidence of working across more than one provider, setting, establishment or authority. * Evidence of delivery and/or transformation in your role. * Evidence of leading teams through complex change. You will be asked to provide details of your employment history, similar to a CV, outlining your career experience. In particular, you should demonstrate a minimum of five years' senior leadership experience within Children's Social Care, Early Years, Schools or Further Education, with clear evidence of delivering significant and measurable improvements in services and outcomes. **Stage 1: Initial Interview** Following shortlist, successful candidates will be invited to a Stage 1 Initial Interview with panel members. This interview will focus on the information provided within the application and assess the essential and desirable criteria contained within the person specification. Candidates who are successful at this stage will progress to a final panel assessment and interview. **Stage 2: Assessment Centre** Candidates who are successful at the Stage 1 Interview will be invited to participate in a Stage 2 Assessment. The assessment will be designed to evaluate candidates' knowledge, skills and abilities in relation to the requirements of the role and the criteria outlined within the person specification. **Stage 3: Final Interview** Candidates who successfully complete the Stage 2 Assessment will be invited to attend a Final Interview with the selection panel. The interview will explore candidates' experience, achievements and suitability for the role in greater depth and will assess performance against the essential and desirable criteria set out in the person specification. The location and date(s) will be confirmed closer to the time. Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements **This Job Is Broadly Open To The Following Groups** * UK nationals * nationals of the Republic of Ireland * nationals of Commonwealth countries who have the right to work in the UK * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre\-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre\-settled status under the European Union Settlement Scheme (EUSS) * individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 * Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of beha

Senior Lecturer/Associate Professor - Physiotherapy

UNSW

This Job is based in Australia Senior Lecturer/Associate Professor \- Physiotherapy Apply now **Job no:** 539798 **Work type:** Full Time **Location:** Sydney, NSW **Categories:** Senior Lecturer, Associate Professor * Employment Type: Full Time, 35 hours per week * Duration: Continuing * Remuneration: Academic Level C/D $155K\- $200K (based on experience) \+ 17% super\+ annual leave loading * Location: Kensington Campus, New South Wales. * Visa sponsorship is not available for this position. Candidates must hold unrestricted work rights to be considered for this position. **Position Summary** *This position may be appointed as either Education Focused (EF) or Teaching \& Research (T\&R), depending on the successful candidate’s profile and experience.* In the **Education Focused (EF)** stream, the Senior Lecturer/Associate Professor plays a central role in delivering high\-quality, innovative teaching and enhancing the student experience within the physiotherapy program. The role focuses on curriculum design, development and continuous improvement, with particular emphasis on musculoskeletal physiotherapy and contributions to related areas such as anatomy. Working within a collaborative academic environment, the position supports evidence\-based teaching, fosters an inclusive and engaging learning culture, and contributes to curriculum innovation, accreditation activities, and engagement with the profession. At Associate Professor level, the role provides leadership in teaching excellence, curriculum development, and mentoring within UNSW’s Education Focused community. In the **Teaching \& Research (T\&R)** stream, the Senior Lecturer/Associate Professor contributes to both high\-quality teaching and a strong program of research with national and international impact. The role combines teaching within physiotherapy programs, including musculoskeletal physiotherapy, with the development of an independent and impactful research agenda. The successful candidate will contribute to advancing disciplinary knowledge, securing research funding, supervising higher degree research candidates, and building collaborative research partnerships. At Associate Professor level, the role includes leadership in research, mentoring of staff and students, and driving innovation across teaching, research and clinical translation, contributing to a high\-performing and collaborative academic environment. **Key Skills Required** **For the Education Focused (EF) Stream** **At Level C** * A PhD in Physiotherapy or other related health / medical disciplines. * Registration with AHPRA as a physiotherapist in Australia. * Proven commitment to proactive maintenance of discipline knowledge and development. * Clinical expertise in musculoskeletal physiotherapy, with the ability to contribute to complementary areas within the School of Health Sciences. * Demonstrated commitment to evidence\-based practice, including the application, translation, and/or teaching of research evidence in clinical or educational contexts. * Experience in teaching and learning design, development and delivery of courses (subjects) and programs (degrees), at undergraduate and/or postgraduate level. **At Level D (in addition to the above)** * Significant experience in teaching and learning design using a range of pedagogical approaches, development and delivery of courses and programs, at undergraduate and/or postgraduate level. * Evidence of professional development in teaching and a strong track record of teaching excellence. * Demonstrated success in initiating curriculum development and improvement. * Demonstrated track record in research (may be in scholarship of learning and teaching) with outcomes of high quality and high impact with clear evidence of the desire and ability to continually achieve research excellence as well as the capacity for research leadership. **For the Teaching \& Research (T\&R) Stream** **At Level C** * A PhD in Physiotherapy or other related health / medical disciplines. * Registration with AHPRA as a physiotherapist (or eligibility and willingness to seek registration). * Clinical expertise in musculoskeletal physiotherapy, with the ability to contribute to complementary areas within the School of Health Sciences. * Demonstrated commitment to evidence\-based practice, including the application, translation and/or teaching of research evidence in clinical or educational contexts. * Significant track record in research leadership with outcomes of high quality and high international impact with clear evidence of the desire and ability to continually achieve research excellence and deliver research leadership. * Experience in teaching and learning design using a range of pedagogical approaches and technologies, development and delivery of courses and programs, at undergraduate and/or postgraduate level. * Excellent record of recruiting and supervising high calibre HDR students. **At Level D (in addition to the above)** * Extensive experience in teaching and learning design using a range of pedagogical approaches, development and delivery of courses and programs, at undergraduate and/or postgraduate level. * Demonstrated leadership in building engagement and partnerships with the profession and industry. * Significant track record in research with outcomes of high quality and high impact with clear evidence of the desire and ability to continually achieve research excellence as well as the capacity for research leadership. *Please refer to the position description for full details.* **UNSW Benefits and Culture:** People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include: * Flexible Working arrangements (work from home, flexible hours) * Additional 3 days leave during Christmas holidays * Career development opportunities * Up to 50% discount on UNSW courses * Flexible 17% Superannuation contributions, additional leave\-loading payments and salary sacrifice. * Discounts and entitlements (retail, education, fitness passport) **How To Apply** To be considered for this role, you must address the Selection Criteria which are outlined in the “Skills and Experience” section of the position description. Applications that do not address these criteria will not be considered. For more information, refer to the Position Description available on JOBS@UNSW. **Pre\-Employment Checks** Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre\-employment checks relevant to the role they have applied for. **Qualifications** **A current Working with Children Check \& Qualifications Check is a condition of employment essential for this position,** and other pre\-employment checks may include a combination of some of the following checks: * National and International Criminal history checks * Entitlement to work and ID checks * Completion of a Gender\-Based Violence Prevention Declaration * Verification of relevant professional membership * Employment history and reference checks * Financial responsibility assessments/checks. * Medical Checks and Assessments **Compliance with the necessary combination of these checks is a condition of employment at UNSW.** **Role Enquiries** Merita O'Connell, Talent Acquisition Partner E: merita.oconnell@unsw.edu.au Please apply through the application portal and not via the contact above. **Applications close:** Sunday 19th July before 11\.30pm Sydney time. UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ\+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment. Position Description **Advertised:** 03 Jun 2026 AUS Eastern Standard Time **Applications close:** 19 Jul 2026 AUS Eastern Standard Time Back to search results Apply now Refer a friend Whatsapp Facebook LinkedIn Email App

Specialist Doctor

Sirona care & health

We are seeking to appoint an enthusiastic and committed doctor to this permanent **7 PA** post within our established Community Paediatrics service. You will join a large multidisciplinary team of **Consultants, Specialist/Associate Specialists and Specialty Doctors** providing community paediatric services across **Bristol, South Gloucestershire and North Somerset** . The service offers a well\-established programme of **CPD** , regular child protection peer review, and a supportive environment that encourages collaborative working and ongoing professional development. The post is primarily based at our **Eastgate Hub in East Central Bristol** . However, the successful candidate will be required to work across any of our clinical sites within the partnership and may be required to attend local hospitals for daytime on\-call commitments. Reasonable notice will be provided where work is required away from the usual base. As our services continue to evolve, clinical sessions and base locations may change in line with service needs and the agreed clinical strategy. We are proud to contribute to the education and training of medical students from the **University of Bristol** , and the successful applicant will have opportunities to support undergraduate teaching. The Adoption Medical Adviser will primarily support Bristol and provide cross\-cover for South Gloucestershire and North Somerset. The successful applicant will also serve as a panel member for Adoption West. The post holder will advocate for children whose care plan is adoption and provide specialist medical advice throughout the adoption process. Responsibilities include undertaking statutory health assessments for children in care, preparing comprehensive health reports for children being considered for adoption, and assessing the health information of prospective adopters. They will liaise with GPs and other healthcare professionals where appropriate and provide advice to the Agency Decision Maker on health\-related matters. The post holder will meet with prospective adopters to discuss the health and developmental needs of matched children and provide specialist advice on intercountry adoptions where required. As a member of the Adoption West Panel, the post holder will attend panel meetings, contribute to recommendations, present medical reports, answer health\-related queries, identify adoption support needs, and contribute to court reports relating to placement and adoption orders. They will also participate in panel training, appraisal and ensure statutory reports are completed in line with relevant legislation and national standards. Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a *real* difference in our community, surrounded by teams who value your unique ideas. We are Sirona care \& health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire. Agenda for Change Salary, full NHS benefits, 27\+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive. We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve. Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for *all* our colleagues and apprentices. Interested? View our benefits leaflet which you can find attached to this vacancy. For further details / informal visits contact: Name: Emma Bradley Job title: Clinical Director Email address: Emma.bradley12@nhs.net Telephone number: 0300 125 6900

Research Officer—DigiPulse, Digital Futures for Children centre

The London School of Economics and Political Science (LSE)

LSE is committed to building a diverse, equitable and truly inclusive university **Department of Media and Communications** **Research Officer—Digital Futures for Children centre** **Salary from £43,277 to £51,714 pa inclusive with potential to progress to £55,497 pa inclusive of London allowance** **Funding is available to support this position until December 2028\.** **This is a full\-time (1\.0 FTE), until December 2028\.** DigiPulse is an innovative three\-year longitudinal, international research project investigating the real\-time relationships between children’s smartphone use and their wellbeing, with data collected in the UK, Brazil and Kenya. The project combines passive smartphone tracking, Ecological Momentary Assessment (EMA) and longitudinal surveys with around 750 children and young people aged 10–17 The Research Officer will play a central role in the project’s management, development, data collection and analysis. The role carries particular responsibility for developing and refining EMA instruments, contributing to the research literature and hypotheses, and supporting participatory and consultative work with children, as well as conducting statistical analysis and producing research findings, working closely with partners in the UK, Brazil and Kenya. **Candidates Should Have** * a completed PhD in a relevant discipline (e.g. media and communications, psychology, psychiatry, sociology, education, or computational/data social science); * experience of developing surveys and/or questionnaire instruments; * experience of designing and/or conducting longitudinal research studies * and experience with EMA, experience\-sampling or other intensive longitudinal data collection methods. We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities. For further information about the post, please see the how to apply document , job description and the person specification . **To apply for this post, please go to** **www.jobs.lse.ac.uk** **.** If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email **k.g.ringmar\-sylwander@lse.ac.uk** **The closing date for receipt of applications is** **22 July 2026 (23\.59 UK time). Regrettably, we are unable to accept any late applications.**

Global Utilities Equity Analyst

Austen Partners

**Global Utilities Equity Analyst** **London \| Global Infrastructure \& Renewables Equities** An established global equity investment manager is seeking a **Global Utilities Equity Analyst** to join its specialist Global Infrastructure \& Renewables team in London. Managing **$1\+ billion** for a sophisticated institutional client base, the team has built a strong reputation through its medium\-long\-term fundamental investment approach to infrastructure and utilities investing. This is an opportunity to join a collaborative environment where analysts have genuine ownership of investment ideas and direct influence on portfolio performance. **The Role** This is a hands\-on buy\-side analyst seat centred on idea generation, fundamental research and stock picking. Analysts are expected to build conviction through financial analysis, present recommendations to the investment team and actively monitor holdings once they enter the portfolio. **Responsibilities** * Research and analyse listed global utilities, infrastructure and waste management companies. * Generate investment ideas through company meetings, conferences, industry analysis and primary research. * Build financial models and valuation analysis to support investment recommendations. * Present investment ideas and contribute to discussions around timing, sizing and portfolio composition. * Monitor portfolio holdings and continually reassess investment theses. **Candidate Profile** * **4\+ years' experience** covering listed utilities and related sectors. * Strong fundamental financial analysis and valuation skills. * A genuine passion for investing and developing differentiated investment views. * A structured investment process, intellectual curiosity and the confidence to challenge consensus thinking. * Strong communication skills and a collaborative approach. Exceptional candidates with slightly less experience but outstanding sector knowledge will also be considered. **Why Join?** This is an opportunity to join a highly regarded specialist investment team where analysts are empowered to take ownership of ideas from initial research through to portfolio performance. Working in a collaborative, entrepreneurial culture, you'll gain exposure across the investment process while helping shape global infrastructure and utilities portfolios for leading institutional clients.

Regulatory Excellence Manager - NESO

National Energy System Operator

**About The Role** National Energy System Operator’s (NESO) strength lies in our people. Together, we’re shaping the future where clean, affordable energy is accessible for all. Every day is an opportunity to make a real difference, accelerating the progress of sustainable GB energy, keeping people connected and society thriving as we create a brighter tomorrow. The Regulatory Excellence Manager will be NESO’s owner of regulatory excellence and regulatory compliance, ensuring the organisation consistently meets its minimum obligations through clear standards, strong controls and disciplined, professional delivery. As Regulatory Excellence Manager, you lead the “getting the basics right” agenda — embedding clear rules, transparent accountabilities and disciplined follow‑through across Directorates to create a stable, confident compliance environment. You set and uphold NESO’s regulatory quality bar, acting as the gatekeeper for high‑quality regulatory submissions and the steward of a regulatory framework that is practical, reliable and consistently applied. This role can be based in Wokingham, Warwick or Glasgow, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements. **Key Accountabilities** * Owning NESO’s licence and regulatory compliance, acting as the single point of accountability for meeting all minimum obligations through clear standards, strong controls and disciplined assurance. * Providing authoritative regulatory advice and challenge to senior managers and SMEs, and translating complex obligations into clear, actionable guidance that supports confident, consistent delivery. * Embedding a professional regulatory compliance culture, ensuring “basics right” foundations — clear rules, transparent ownership and consistent follow‑through — are understood and sustained across Directorates. * Acting as gatekeeper for all regulatory regulatory submissions , ensuring outputs are accurate, complete, compliant and aligned with NESO’s regulatory excellence and quality bar. * Leading NESO’s regulatory assurance system, strengthening controls, identifying and closing gaps early, setting quality expectations and driving decisive corrective action. * Ensuring consistent, aligned regulatory processes, partnering proactively with Directorates and building strong, trusted relationships with senior managers and directors to embed reliable, joined‑up delivery. * Owning compliance‑related external regulatory engagement, preparing high‑quality assured content for Ofgem, Government and industry, and ensuring NESO consistently demonstrates clarity, accuracy and regulatory excellence. * Owning and managing regulatory compliance risks, spotting early signals, escalating appropriately and coordinating timely action to prevent issues materialising. * Driving continuous improvement in regulatory standards, processes, controls and assurance mechanisms, strengthening NESO’s regulatory posture and maturing its compliance culture. * Ensuring high\-quality, disciplined support is provided across the wider Regulation team, with strong coordination, clear governance and reliable delivery. * Contributing flexibly across the Regulation function, focusing effort where it delivers greatest value and reinforces regulatory excellence across the organisation. Applicants must have the right to work in the UK by the start of employment. Visa sponsorship may not be available for this role and will be considered in line with business requirements. **About You** We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who has/is: * Degree‑level qualification or equivalent experience in a relevant field (law, regulation, policy, economics, engineering). * Demonstrable experience in regulatory compliance, license compliance, assurance, controls and governance. * Experience in the UK energy sector or regulated industries would be advantageous. * Disciplined, structured and detail‑driven, with a strong commitment to regulatory excellence and ensuring NESO consistently meets its licence and regulatory obligations. * Deep regulatory, compliance and assurance expertise, with the judgement to interpret complex obligations and translate them into clear, practical guidance. * Hold yourself and others to high standards of accuracy, clarity and completeness, ensuring outputs are robust, defensible and compliant. * A proactive, ownership‑driven approach, anticipating issues early, closing gaps quickly and strengthening compliance foundations across Directorates. * Build trusted, proactive relationships with senior managers and Directors, engaging early to align expectations, surface risks and embed disciplined regulatory behaviours. * Communicate with clarity and confidence, simplifying complexity and providing authoritative advice and constructive challenge that improves decision‑making. * Model NESO’s professional regulatory compliance culture, consistently demonstrating disciplined follow‑through, strong evidence and a focus on getting the basics right. **What You'll Get** A competitive salary of £70,000 \- £75,000 dependent on experience and capabilityAs well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. **Benefits** NESO's flexible benefits programme provides you with more flexibility around your helath, lifestyle and protection benefits, here's just a few available: * Flexible Bank Holidays \& Holiday Trading * Additional Birthday Day Off * Cycle to Work Scheme, Retail \& Gym Discounts * Private Medical Insurance, Critical Illness Insurance \& Personal Accident Insurance **About Us** At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon\-free for a short period this year \- provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030\. In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO \- an independent, expert public corporation with a whole\-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always actin in the best interests of all energy users. Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system\-wide benefit, long term thing and public value. The time to deliver is now. Join the energy transformation and help shape the future. Your energy. Our future. Together National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future. **More Information** This role closes at 23:59, on the day before date shown above, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. This role closes at 23:59, on the day before date shown above, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. Research shows that some people may hesitate to apply unless they meet every single requirement. At NESO, we believe potential comes in many forms and we're committed to a fair, inclusive recruitment We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential. If this role sparks your interest but you're not sure you tick every box, we still want to hear from you. process where everyone has the opportunity to show their talents. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds.

HCIB Regulatory Affairs Senior Manager (MSS)

HSBC

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential \- whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We’re currently seeking an experienced professional to join our team in the role of **HCIB Regulatory Affairs Senior Manager.** The HCIB Regulatory Affairs Senior Manager will be part of a small team which has broad remit and responsibilities, including and not limited to: identification and oversight of upcoming and in\-train material regulatory compliance developments, supporting the Group to address regulatory change, and supporting the high volume of regulatory engagements with regards to HCIB/CIB in particular with UK core regulators. This role is based in London. As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK\-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. **In This Role You’ll** * Regulatory Engagements * Act as an SME for HCIB\-led regulatory engagements. This will primarily involve engagement with UK regulators and also include an element of cross\-border work carried out by overseas regulators in the UK as well as overseas visits by UK regulators. * Advocate the objective of a “no surprises” approach in HSBC’s regulatory engagement; including ensuring that regulators’ agendas and requests are understood, communicated to relevant stakeholders, and delivered. * Support relevant senior management, including HCIB/CIB OpCo in material engagement with regulators; including preparation of Briefing Notes, attendance at meetings, and maintaining accurate records of regulatory engagements. * Engage on regulatory matters, working with relevant 2LoD colleagues, Global Businesses, Global Functions and Infrastructure teams, as required. * Work with counterparts across HCIB/Europe region to ensure oversight of relevant engagements within the region, and across regions as required. * Support high quality reporting and guidance on regulatory engagements and trends for internal governance and senior stakeholders. * Work with counterparts across the region to roll\-out and deliver consistent standards across regulatory engagements and drive efficiencies. * Regulatory Developments * Provide horizon scanning monitoring for new or changes to existing regulatory developments, in particular with respect to MSS, identify relevant stakeholders across 1 and 2LoD, and keep them informed through regular communications. * Either directly, or working with relevant stakeholders, ensure high level analysis is completed for inflight regulatory developments that impact HCIB, in particular with respect to Markets and Securities Services (MSS) business, and support detailed analysis where possible. * Work with the wider Compliance and other 2LoD colleagues to provide advice and oversight of regulatory change implementation by the 1LoD, escalate where necessary and report on completion as well as support on implementation projects where possible. * Liaise with relevant stakeholdres to identify and submit responses to relevant key or material consultations or similar engagement on regulatory developments, and where appropriate seek to drive changes to legislation that are in the best interests of our customers, strategy, and other stakeholders. * Support high quality reporting and MI on key regulatory developments to HCIB/CIB stakeholdrs and for internal governance. * Support and oversee the use of the horizon scanning tool (RAPid2\) and regulatory mapping tool (RegMap) and support on any simplification initiatives with respect to RAPid2 and RegMap. **To be successful in this role you should meet the following requirements:** * Experience interacting with UK regulators. * Experience interacting with Senior Management on regulatory topics. * Broad knowledge of financial services regulation and prior knowledge or experience in MSS would be a plus. * Experience working at a UK regulator would be an advantage. * Broad knowledge of regulatory compliance risks and understanding of these in the context of managing regulatory relationships. * Ability to operate in a fast paced environment and willingness to be flexible on assignments including both routine and ad\-hoc tasks. **Opening up a world of opportunity.**

Home Manager

Bupa

**Home Manager** **Bayford House Care Home (Newbury, RG20 8LB)** **Permanent** **Full Time – 40 hours per week** **Salary: Competitive plus 30% management bonus plus an excellent benefits including up to 12% employer pension contribution (12% employer/6% employee), Private Health Insurance \& 7x salary life assurance** **Do you want to work in a rewarding environment where you can truly make a difference each and everyday? Do you want to work in a fast paced team environment where no day is the same?** **What’s in it for you? The benefits include;** · Job satisfaction! Being able to make a difference to our residents and their families lives each and every day · Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance · 33 days annual leave (inclusive of statutory bank holidays) · Comprehensive induction, on\-going training and development to support your career prospects · Discounted gym membership, free flu vaccine and discounts on Bupa dental care **About the role** As well as being able to lead and inspire a multi\-disciplinary team, we’ll look to you to provide outstanding, personalised care to our residents. Always putting the needs and wellbeing of our residents first \- finding new ways to enrich their lives. You’ll be managing all aspects of the home, identifying business opportunities whilst effectively managing budgets, taking responsibility for the operating profit of the home, and ensuring regulatory compliance is maintained across all relevant areas. Competent in creating and developing strong internal and external relationships, you’ll play an important role in strengthening the Bupa brand as a trusted healthcare partner with key audiences including Local Authority and Primary Care Trust commissioners. For this role you will need to become registered with the regulator and, you also may occasionally be required to work out of hours or evenings. **What are we looking for in our Care Home Managers?** · Strong clinical knowledge and expertise, plus an LMCS, RMA or equivalent management qualification · You will know how to make a positive difference within a heavily regulated sector, as you’ll have a strong commercial acumen and strategic mind · The ability to develop an environment which focuses on continuous improvements · An effective communicator, with a confident and influential leadership style **Our home** Outside of Newbury, Bayford House is accessible from Newbury station and is a 7 minute walk from the bus stop. The home provides care to anyone in need of long or short term residential and nursing care. With a real family feel, the team are passionate about providing person centred care, championing dignity and independence \- organising a wide variety of activities meaning there's no typical day here. **Why Bupa?** We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Brand Manager

AG Barr Group

**Job Title: Brand Manager \- Adult Socialising: Fentimans, Bundaberg \& Frobishers** **Location: Any HUB** **Are you ready to Be Your Best Barr None?** **Lets Grow!!!** We are all about Being Your Best Barr None and having a career with real Moments that Matter! Employing around 850 people across the UK, we are proud to be a responsible business that takes care of our people, values diversity, gives something back to our communities and works to minimise our environmental impact. For 150 years AG Barr has been building great brands and is home to some of the nations favourite flavours. At our core is IRN\-BRU, launched in 1901 and still going strong today, the vibrant RUBICON fruit based brand, Boost making every moment better with a caffeine kick, hydration hit or tasty treat, and FUNKIN where real fruit means authentic taste. We also have a number of exciting owned brands within our portfolio including MOMA, which crafts quality oats into great tasting oat drinks and porridges. There's never been a better time to join us! **What we’re looking for…** Our number one priority in the AG Barr Brand Marketing Team is to build brilliant brands that consumers love to drink and an amazing opportunity has arisen to be part of our growth story in a new Adult Socialising Brand Team. This role is a key part of our ambition to accelerate growth on our premium soft drinks portfolio; Fentimans, Frobishers and Bundaberg, through first class marketing plans that drive mental availability by connecting through emotion, being radically distinctive and holding consumers at the heart of everything we do. Our Brand Manager will bring their experience to develop and execute best in class strategies that increase mental market share, strengthen brand equity, and drive brand and business growth. You will build and protect the brand, growing market share within the category segment. Our ideal candidate will be able to deliver actionable consumer insight, have excellent project management skills, and the ability to work collaboratively with cross\-functional teams to execute with excellence. Although the role is consumer focused, clear understanding of the market and a sound understanding of performance and commercial data are also important. There is a significant planning component to the role, requiring the ability to evaluate information from a number of external sources. **Your responsibilities will include...** * Develop \& implement brand strategies that align with the AG Barr strategy and goals. * Manage the development and execution of marketing campaigns TTL, including digital, social, traditional media and retail. * Collaborate with the Commercial, Activation, Innovation and R\&D teams to ensure brand consistency across all touchpoints and to maximise impact/ROI * Communicate and maximise the delivery of campaigns through the business, supporting our commercial and sales teams in the development of trade plans. * Monitor and evaluate the effectiveness of brand activities, adjusting strategies as needed to achieve business objectives. * Understand your brand performance and generate action plans to address opportunities and risks. * Manage external agencies and suppliers to ensure best in class deliverables and timely execution of brand initiatives. * Stay abreast of industry trends and competitor activity to identify opportunities for innovation and growth. * Develop and manage the brand's budget, ensuring that resources are allocated effectively to support brand initiatives. * Communicate and maximize the delivery of campaigns through the business, supporting our commercial and sales teams in the development of trade plans. * Support the annual brand planning process for the brands, reviewing brand performance in the context of the consumer, the market and competitors to deliver annual profit, market share and appropriate consumer measures. * Support and in some cases project\-lead, innovation and development projects specific to the brands, such as new flavours or formats. * Manage multiple brands and prioritise the biggest opportunities for brand growth. **What you’ll bring...** * Bachelor's degree preferable or significant equivalent experience * Proven experience in brand management/ consumer facing role, with a proven track record of developing and executing successful brand strategies. Preferably within FMCG * High level of experience in delivering campaigns through the line that drive brand performance * Demonstrable project management skills and the ability to manage multiple projects simultaneously and specific experience in NPD launches, from concept through to best in class launch execution * Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross\-functional teams * Strong analytical skills and commerciality, with experience of using data to inform decision\-making * Creative and innovative mindset, with the ability to think outside the box and develop fresh and engaging branding initiatives. * Passion for brands and the industry, with a deep understanding of consumer behaviour and trends You will also demonstrate our AG Barr behaviours of Being Honest, Accountable, Connected and Brave. **What we offer…** We believe in creating a diverse and inclusive culture where your voice can be heard. Our skilled, loyal and committed people are critical to the future success of AG Barr which is why we are continually investing in our employees to develop their talent. We look after our employees by offering a competitive salary and benefits package which includes; * Uncapped bonus linked to business performance * Defined contribution Pension * Up to 34 days holiday (depending on shift pattern) * Flexible holiday trading * Flexible cash pot to spend on benefits * Healthcare Cash Plan * Flexible benefits e.g. discounts \& cashbacks, gym memberships, technology purchases etc * Life assurance * Save as you earn scheme * Staff sales discount * Free AG Barr products throughout your working day and staff sales * Annual salary review * Ongoing professional development and access to Learning and Development programmes and content And much more! To find out more about what it is like to work for AG Barr, please visit our careers platform here. We are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition. While we have highlighted our ideal requirements for this role, we are realistic that the successful candidate probably won't meet every single requirement in this advert, but we are big advocates of people growing in role. So even if you don’t meet every single requirement, we encourage you to submit an application \- you may be just what we are looking for! Apply now! Speculative CVs from agencies will not be accepted. Please note, we may close vacancies early where we receive significant numbers of applications, so apply now!

Clinical Specialist

Masimo Wearables

**Responsibilities** **JOB DESCRIPTION** * You will be an expert in Masimo’s non\-invasive monitoring technologies, including pulse oximetry and brain health monitoring technologies. * The Clinical Specialist (CS) will be responsible for educating Masimo customers on our products and solutions. * The CS will work with the field in developing research accounts and conduct and follow\-up on clinical evaluations involving Masimo technology. * Training new and potential users will be an important aspect of the position; thus an ability to transfer knowledge is a must. * The CS will be part of a professional team and will partner with the efforts of others in the region to advance sales and market penetration of Masimo products and solutions. * Position Masimo SET as the new standard for pulse oximetry. Participate in programs to build and maintain end\-user awareness (e.g., trade show, regional symposium, competitive analysis, etc.), * Maintain thorough product knowledge including ability to demonstrate products, position products vs. competitive products, training of existing partner sales force and inservice end\- users. PowerPoint presentation skills will be necessary to communicate Masimo’s vision and value proposition. * Leading on organising and running customer evaluations/deployments alongside the Account manager to educate and position Masimo technology in real world use cases. * The CS will be working in all areas of the hospital with Masimo's portfolio. **Requirements** * Nurse diploma. Other disciplines considered depending on experience and expertise. * Min 2\-3 years in direct critical care, NICU, PICU (Neonatal Intensive Care Unit, Pediatrics Intensive Care Unit) or emergency medical experience. * Prior sales/clinical support experience preferred. * Interest or experience in Digital Health or Healthcare IT systems used within the hospital * Excellent and effective English oral and written communication skills. * PC literate and have excellent organizational skills. * Direct experience in customer interactions and presentations. * Independent problem solver with prior managerial/leadership experience preferred. * Ability to be an integral part of an innovative, fast paced clinical \& business development team. * Ability and willingness to travel as per business requirements. **Are you looking for uncommon opportunities with an extraordinary company? We are looking for people who can, do and will make a difference.** **Are you interested to hear more about this position?** **To learn more about us, please visit: www.masimo.com**

Customer Success Manager

Realtime.

**About the Role:** This is a newly created role on a fast\-growing team. Stellar Copilot is redefining what small business marketing looks like in the age of AI. Our teams leverage Pixis’ best\-in\-class AI tooling to improve and automate the core paid media processes of businesses across industries and at every stage of growth. As a Customer Success Manager on the Copilot team, you'll manage a portfolio of small business clients —learning their objectives inside and out, building AI\-powered workflows tailored to their needs, and providing the strategic guidance that helps take them to the next level. You'll also work directly with Pixis' in\-house AI engineering team, influencing product improvements, contributing ideas for new initiatives, and being among the first to test the latest in AI\-enabled advertising technology. **What you'll do:** – Partner with AI\-enabled paid media teams to drive measurable results for a portfolio of small business clients – Leverage AI technology to design workflows and automated processes that address each client's unique marketing needs – Own client relationships from onboarding through retention — managing communications, check\-ins, and key touchpoints – Lead client meetings and deliver clear, compelling campaign reporting and performance reviews – Collaborate closely with internal media teams, translating client business context into actionable campaign and optimization decisions – Identify cross\-sell and upsell opportunities and work with clients to expand the scope of their Copilot programs – Feed product insights and client feedback directly to the Pixis AI engineering team to shape future development – Collaborate with our AI engineering team to design and build agentic support for account management —defining workflows, testing agent capabilities, and helping automate the routine work of managing client portfolios at scale **What we 're looking for:** – 2–3 years of experience in a customer success, account management, or client services role — ideally within a services business or technical product organization – Experience working with paid advertising platforms, particularly Google Search and Meta, and the ability to speak to their role in a marketing program – A genuine passion for working with clients — you're energized by understanding their goals and helping them win – Demonstrated interest in AI\-powered marketing tools and an eagerness to build expertise in this space – Experience working with or marketing to small businesses, with an understanding of how their operations and marketing priorities typically function – A commercial mindset — you can identify growth opportunities and are comfortable having cross\-sell conversations **About Stellar:** The traditional agency model wasn't built for what comes next. Stellar is. Stellar is a performance marketing group designed for high\-growth brands that demand speed, clarity, and real outcomes. We bring together 11 specialist agencies across paid media, creative, lifecycle, SEO, and platform strategy — all connected by Pixis, our shared AI infrastructure.

Apprentice Environmental Health Practitioner

Hoople Group

**Job Title:** Apprentice Environmental Health Practitioner **Hours:** 37 hours per week (with 20% allocated study time) **Salary:** HC05 £25,989 \- £28,142 to HC06 £28,142 \- £32,061 per annum (career graded post) **Contract:** Fixed Term (while studying four\-year BSc Course) **Contract end:** 31/08/2030 **Closing date:** 26/07/2026 **Interview date** : 05/08/2026 **Introduction** Are you looking for a career that combines science, investigation, problem solving and public service? Would you like to earn a salary while studying for a professional degree and building a rewarding career? Herefordshire Council is seeking an enthusiastic and motivated apprentice to join our Environmental Health Regulatory Services team. This is a fantastic opportunity to gain a fully funded **Chartered Institute of Environmental Health (CIEH) accredited BSc (Hons) Environmental Health Practitioner Degree through University Central Weston** , while working in a professional regulatory work environment. Environmental Health Practitioners play a vital role in protecting public health, improving living and working conditions, supporting local businesses, and helping communities thrive. Through a combination of education, advice, investigation and enforcement, we tackle issues ranging from nuisance and pollution to housing conditions, food safety and wider public health concerns. As an apprentice, you will benefit from a structured four\-year programme that combines university study with workplace hands\-on learning, giving you the skills, knowledge and experience required to become a qualified Environmental Health Practitioner. Working across Herefordshire’s market towns, rural communities and Hereford City, you'll gain valuable experience while helping to make a real difference to the lives of Herefordshire’s residents, businesses and visitors. **The Role** This is a unique "earn while you learn" opportunity, combining practical work experience with a fully funded (CIEH) accredited BSc (Hons) Environmental Health Practitioner Degree through University Central Weston. The working week will be split between study and work \- One day a week (20%) University study day – optional online or in person delivered courses with occasional requirement to attend in\-person for practical studies. For the remaining four days (80%) the successful applicant will be assigned to a work role predominantly in the Environmental Health Community Protection team to deliver a wide range of services including; public health, noise nuisance, anti\-social behaviour, environmental and nuisance protection, investigations and consultations, with additional opportunities to work in the other specialism areas; housing standards, food safety, health and safety at work, environmental protection teams. Within the supportive and experienced team, you will develop the knowledge, skills and confidence needed to progress towards becoming a qualified and professionally registered Environmental Health Practitioner. The fixed term role forms part of a career\-graded pathway that supports progression from Apprentice to Graduate level. **What will you be doing?** As an Apprentice Environmental Health Practitioner, no two days will be the same. While complete your Environmental Health Practitioner Degree studies you will work alongside experienced officers in the workplace learning, applying academic knowledge to real\- world environmental health challenges. As a member of the team you will assist in; responding to complaints and enquiries working towards managing your own initial enquiry and investigation caseload; support officers on inspections and investigations; liaise with members of the public, colleagues, Councillors and external agencies; assist with proactive compliance work and projects; assist officers by taking evidence such as samples and photos; maintain accurate records and use council systems to support investigations and decision making; support officers to evidence and enforce compliance with the various standards and regulations that protect public health, and safety. ****About You**** We're looking for someone with enthusiasm, curiosity, dedication and a genuine interest in protecting public health and making a positive difference within local communities. **You Will:** * Be self\-motivated to learn and develop new skills. * Have excellent communication skills and enjoy working with a wide range of people. * Be organised and able to manage competing priorities in both the workplace and course. * Have good IT and written skills. * Enjoy problem solving and investigating issues. * Be able to work both independently and as part of a team. * Demonstrate professionalism, integrity and a commitment to public service. * Be able to travel throughout Herefordshire and, where necessary, work outside normal office hours. * Be eligible for the apprenticeship. You will need: Grade 4/C or above in GCSE English and Maths (or equivalent Level 2 qualifications). Have equivalent of 80 UCAS points (typically equivalent to grades CDD at A\-Level or a Level 3 qualification), including at least one science or technology\-related subject. (See job description) * Eligibility to undertake an apprenticeship programme. **We Offer** A competitive salary, holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes: * Salary range of £25,989 \- £32,061 – Four\-year fixed\-term education and career development role, with training, mentoring and support. * Full\-time paid employment \- split into 20% allocated study and 80% appointed work role. * Enrolment in the Local Government Pension Scheme (LGPS) * Career progression: clear pathways to progress * Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period * Flexible working: including the potential for job\-sharing, part\-time hours and agile working. * Employee Assistance Programme: 24/7 access to support and counselling * Payment of professional membership fees (based on role requirements) * Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts. **Why Choose Us?** We're proud and excited to unveil our new recruitment video, a celebration of Herefordshire's people, places, and purpose. Set in the heart of England and filled with pride, compassion and possibility, the video brings to life what it means to work somewhere you truly belong. At Herefordshire Council, every role matters and every person makes a real difference for our communities. We’re a team where people feel valued, supported and empowered to grow together. Herefordshire is big hearted, welcoming and friendly. We have strong and independent communities and idyllic countryside, situated in the South West Midlands and bordering Wales. The county sits between Worcestershire and the Malvern Hills to the east, and Bannau Brycheiniog (the Brecon Beacons) in Wales to the west. Historically Herefordshire has been the gateway to the Marches. We embrace partnership working. We are a member of the Marches Forward Partnership, which is a cross border collaboration between Herefordshire, Monmouthshire, Powys and Shropshire who are collectively working to secure funding to invest in the region. The council priorities over the next four years are set out in the Council Plan, with four main areas; **People** : We will enable residents to realise their potential, to be healthy and to be part of great communities who support each other. We want all children to have the best start in life. **Place** : We will protect and enhance our environment and ensure that Herefordshire is a great place to live. We will support the right housing in the right place, we will support access to green spaces and we will do everything we can to recover the health of our rivers. **Growth** : We will create the conditions to deliver sustainable growth across the county; attracting inward investment, building business confidence, creating jobs, enabling housing development along with providing the right infrastructure. **Transformation:** We will be an efficient council that embraces best practice, delivers innovation through technology and demonstrates value for money. **Don’t meet all parts of the job description?** Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are looking at the next stage of your career and have a broad base of fieldwork experience, we can provide supportive and welcoming opportunities to help you develop your professional, management \& supervisory skills. **Reasonable Adjustments** Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: \[email protected]. **Creating an inclusive workplace** We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs. For more information on our Employee Network Groups please view our dedicated recruitment website: www.spiritofherefordshire.com. **Comm

Customer Success Manager

MICHELIN Connected Fleet

**Role:** Customer Success Manager **Salary:** £45,000 \-£50,000 **Location:** Midlands/Yorkshsire **Contract:** Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high\-growth, competitive mobility technology industry. Today we serve 70,000 customers and over 600,000 vehicles globally, growing more than 10% per year, and entering at the rate of 3 new markets a year. Backed by Michelin Group and operating under the Michelin Connected Fleet name, we intend to be a major player in this market in the coming years. **OUR DREAM** We know our planet is at risk and we urgently need to find innovative ways to protect it. At Michelin, pioneering is what we do: We are innovating constantly, to explore new opportunities, with, around and beyond tires to lead the way in sustainable mobility. Our people act for change, with respect, and as leaders. We care about giving people a better way forward. Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanity conquer new frontiers. And we all work hard every day to realise this dream. **OUR PEOPLE \& WAYS OF WORKING** At MICHELIN Connected Fleet, agility is not a word \- it’s a lifestyle. We gather entrepreneurial minds who are not afraid to fail fast and learn quickly, every day. We think long term and act short term, we grow fast and love what we do. We believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions. Among our 400 employees in Europe, we proudly benefit from around 30 nationalities. We thrive because of the diverse background and talent of our people. We nurture our team's growth with several company wide development programs \- including our Diversity, Mentoring and Sustainability programs. **THE ROLE IN SHORT:** The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong, meaningful relationships with our customers. CSM has consistently demonstrated a powerful retention ability; in turn building loyalty, strong relationships and references. The CSM is focused, available, knowledgeable and able to deploy skills independently of the Sales teams, allowing both activities to retain their integrity and put the user first. **Our CSM:** * Create customer intimacy by proactively keeping in touch with clients * Coach our customers to get value from Masternaut products and services * Are responsible for monitoring, reviewing and implementing improvements to service performance * Act as the first point of escalation for our customers for any complex queries or issues Without commercial priorities, a CSM is often best placed to be the early warning system to address any issues up front, avoiding an escalation of customer dissatisfaction. **WHAT WILL I BE DOING:** * Cultivate meaningful customer intimacy with a combined portfolio * Improve customer satisfaction scores and NPS * Improve customer retention and reduce churn * Connect Customer Experience Manager across the business, working with all departments to ensure the Customers’ needs are at the forefront of a seamless service * Serve as an escalation point for resolving issues * Perform to monthly on KPIs to monitor customer interaction cadence and customer satisfaction * Perform root cause analysis of customer issues and implement solutions to resolve these issues permanently * Obtain, collate and present customer feedback and insight on both service and product * Carry out any other duties as designated and deemed reasonable by the Company * Understand, demonstrate and adhere to Masternaut values **TO BE SUCCESSFUL YOU WILL LIKELY HAVE:** * University degree, and a track record of continuous professional growth * Customer service experience with system and process knowledge * Ability to build internal relationships across different teams and business areas * Accountability for issues and knowing when to escalate * Ability to take initiative * Excellent communication and presentation skills, in particular communicating complex information succinctly and effectively * Highly developed interpersonal and influencing skills, good external relationship skills * Ability and confidence to operate effectively across a broad range of customers at senior management level * Commercial appreciation Work life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours. This allows our people the time and space for life outside of work.

Deal Executive

Duetti

**About Duetti** Duetti is redefining how independent music creators monetize and grow their careers. Founded in 2022 by CEO Lior Tibon and COO Christopher Nolte, Duetti partners with creators to unlock the value of their catalogs through flexible, straightforward deals, while also offering top\-tier catalog management, distribution, and marketing services. Since its founding, Duetti has partnered with over 1,100 music creators across 40 countries, including M Huncho, Nafe Smallz, Wretch 32 and Conor Maynard, helping them monetize their music on their own terms and reach new audiences. Backed by leading investors including The Raine Group, Flexpoint Ford, Nyca Partners, Viola Ventures, and Roc Nation, Duetti has raised over $635 million in capital to fund independent music creators. Fueled by a belief in independence and financial empowerment, Duetti is building a more sustainable future for music creators everywhere. With offices in New York City, Los Angeles, Miami, and London, Duetti offers competitive benefits, flexible paid time off, and a hybrid work model. We pride ourselves on a culture that blends ambition with genuine care – an environment where your work immediately shapes outcomes for artists worldwide. ****Role Overview**** As a Deal Executive at Duetti, you are responsible for negotiating, signing and closing catalog acquisition deals with artists, songwriters, and other music creators. You will work directly with Duetti’s A\&R, Underwriting, Legal and Finance teams to lead these acquisitions, ensuring they meet both the company's and artist’s objectives. You will play a critical role in shaping and executing Duetti’s acquisition strategy, working closely with Duetti’s Head of Sourcing and the senior leadership team. You’ll be operating at the intersection of Music, Operations and Data Analytics, playing a central role in Duetti's mission in supporting independent music creators. You will have a direct impact on the lives of hundreds of music creators, helping them grow both professionally and financially. **You Will** * Partner with Duetti’s A\&R team to lead, negotiate and execute on deals with artists and their teams, demonstrating a solid grasp of the music business while maintaining strong relationships with clients * Project manage deals end\-to\-end, working closely with the Head of Sourcing and Sourcing Operations to ensure a healthy pipeline through data\-driven assessments and creative lead generation initiatives * Participate in key decision\-making processes with our Underwriting and Legal team, ensuring completeness and accuracy across all documentation and supporting the investment committee in their internal reviews and approvals * Create novel solutions to challenges our A\&R team encounters with rights acquisition, collaborating internally to implement unique processes in order to achieve ambitious timelines * Develop and nurture relationships with artists, managers, and other industry stakeholders * Enable the A\&R team to hit ambitious targets and milestones in a fast\-paced startup environment * Track key deal points and conversations across our internal set of tools, including HubSpot, Airtable and Notion * Stay updated with industry trends, competitor strategies, and emerging technologies in the music fintech space **Requirements** * 1\-2 years of proven experience in private equity, investment banking, or other relevant finance or professional services role * Strong analytical skills, with an ability to interpret and manipulate complex and unstructured data * An understanding of the music industry, and an ability to interpret and navigate complex deal structures fluidly * Experience in opportunity and risk assessment, with an ability to make informed decisions during negotiations and diligence * Ability to quickly interpret and synthesize legal agreements * Proven attention to detail, strong work ethic and enthusiasm for working in an early stage start\-up environment that requires “self starters” and problem solvers * A love for music and culture, and a desire to be at the forefront of new business models for artists We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Lecturer in Applied Production Animal Health and Welfare

SRUC

**Lecturer: £42,037 \- £46,047 per annum** **Veterinary Lecturer: £52,451 \- £56,086 per annum** **Reference: ABF/AE/007/26** **Closing date: 23 July 2026** **About The Team:** SRUC’s School of Veterinary Medicine and Biosciences (SVMB), the first new School of Veterinary Medicine in Scotland for 150 years, was founded on the organisation’s established, high\-profile expertise across this sector. SVMB is a natural evolution of SRUC’s established, interprofessional and highly acclaimed expertise in Veterinary and Animal Biosciences. In combination with our unique reach into the Scottish sector, we will drive excellence. Our collegiate approach will facilitate synergies, addressing skills, knowledge and enterprise gaps across the breadth of this sector – providing essential support to Scotland’s Natural Economy. Wayne Powell, SRUC Principal and CEO affirms that, “this is a ground\-breaking model to expand access to educational opportunities and broaden the range of potential students who would not ordinarily be able to attend a School of Veterinary Medicine and Biosciences. It is also the first to offer a tertiary range of educational opportunities for veterinary professionals and in the related animal sciences.” **The Opportunity:** The post\-holder will have significant responsibility for the continued development, delivery (including management) of the HND in Rural Animal Health (HEDiploma in Rural Veterinary Technology from 2027/2028\) and will also have a demonstrable track record (or significant potential) in teaching and research in relation to production animal health and welfare including public health or food safety.There will also be involvement in teaching within the veterinary medicine and other allied health programmes according to the business needs of the School. Applicants should have extensive experience of production animal health and welfare, and applicants with a PhD in an area of production animal health and welfare would be particularly welcomed. It is essential that the post\-holder has significant large animal handling experience. **Lecturer Job Description:** **Delivering Teaching \& Learning** * Arranging/organising and developing materials for teaching as required, including a significant role in programme design and management. * Delivering programmes of education and training including teaching a wide range of practical and/or clinical skills to a high standard as well as classroom teaching to appropriate academic standards up to SCQF level 11 as a minimum. * Conducting student assessment in accordance with Awarding Body and Regulatory Body standards. * Maintaining appropriate records of teaching, assessment and attendance. * Undertaking programme administration, and administration for external bodies as required (e.g. RCVS, SQA). * Provide educational guidance, learning support, counselling and tutorials as required, including to junior staff members in the team. * Participate in study tours meetings if applicable. * Contribution to recruitment and admissions activity for Rural Veterinary Technology and BVSci programmes, and others as required, involving attending and contribution to the planning of Open Days/Applicant Days/Taster Days/CPD Events/ Careers Evenings/College promotional events, local and national shows to provide advice, and through participating in interviews as required. * Member of School of Veterinary Medicine and Biosciences and wider Programme Teams (cross campus teaching via blended delivery). * Maintain CPD for accreditation if required. * To participate in research/scholarship staying abridged of current developments in subject area of expertise. * To supervise undergraduate, Masters and PhD projects as appropriate in line with experience. * To seek research grant funding (where appropriate) and to publish papers or other material in line with subject expertise. The successful candidate will be based at SRUC’s Aberdeen Campus. We are looking to appoint either a Lecturer or Veterinary Lecturer depending on background qualifications and skills. **Minimum Qualifications:** * For Appointment as Lecturer: Scottish Credit and Qualification Framework level 12 (Doctorate or similar) (or equivalent qualification) in a relevant discipline, either submitted or awarded by the time of appointment. * Appointment as Veterinary Lecturer is dependent on possession of a Veterinary degree and RCVS membership. For full person specification, please read the Job Particulars document. **Eligibility for Sponsorship:** For the purposes of sponsorship, this role may be eligible for sponsorship depending on candidate circumstances. *Admin ref: ANF/AE/007/26* **Why work for SRUC?** * Generous annual leave * Enhanced pension contributions * Cycle to work scheme * Discounted RAC Membership * Generous family leave * Flexible working patterns * Hybrid working solutions (in some areas) * Tailored investment in individual learning and development **How to Apply:** Please complete an online application form by pressing “apply”. Please read the Job Particulars document before applying. **SRUC Leading the way in Agricultural and Rural Research, Education \& Consultancy.** SRUC is committed to valuing Diversity, advancing Equality and respecting Human Rights throughout the organisation and encouraging applications from disabled people using the “Disability Confident Employer” symbol. SRUC is a member of the Athena SWAN charter. SRUC. A Charitable company limited by guarantee, SC003712\. Registered in Scotland No SC103046

Regulatory Affairs Executive

Johnson & Johnson Innovative Medicine

At Johnson \& Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson \& Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson \& Johnson, we respect the diversity and dignity of our employees and recognize their merit. **Job Function** Regulatory Affairs Group **Job Sub Function** Regulatory Affairs **Job Category** Professional **All Job Posting Locations:** High Wycombe, Buckinghamshire, United Kingdom **Job Description** **J\&J Innovative Medicine – Regulatory Affairs Executive** **Location – Office Based – High Wycombe\* – 2 days remote** **About Innovative Medicine** Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science\-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.Learn more at https://www.jnj.com/innovative\-medicine **Purpose of the role** We are seeking an assertive and confident Regulatory Affairs Executive to join our UK RA Team. The successful candidate will be responsible for helping establish and implement cost effective, results based, and professionally managed programs and innovative initiatives for the organization to advance business initiatives. Contributes to projects, programs or processes for the business area. You will also be responsible for Integrating methods based on analyses of trends in the product lifecycle for marketing applications and supplements. Conducting sophisticated research related to labelling precedent, regulations, policies, and other topics as necessary to accurately advise on potential labelling impacts, strategies, or outcomes. As a more senior member of the team, you will be encouraged to mentor more junior colleagues in all aspects of the role and demonstrate the J\&J Credo and Leadership Imperatives in day\-to\-day interactions with team. **Summary Of Responsibilities** Management of the regulatory activities in line with the existing processes to ensure compliance with regulatory requirements and an inspection ready culture. **This Includes** * Develop or contribute to local regulatory strategy in line with the applicable Regulatory requirements * Responsible for specific therapeutic area activities, including but not limited to handling the Agency submissions and questions, including cross\-functional team attendance as required * Cross portfolio technical and administrative activities as required. **Key Role Activities** **Portfolio and Project Management** * Partner with Reg Manager and allocated cross\-functional team to provide RA strategic and technical expertise and support for submissions and HA interactions. * Prepare and submit new MAA, ILAP IP, TDP and UK PIPs and other local submissions as assigned. * Review and approve regulatory variation documentation * Monitor deadlines for different projects to ensure they are met or escalated to a Regulatory Affairs manager and/or Head of RA. * Responsible for the content of the local labelling documents released to prescribers and patients. * Prepare and distribute local labelling documents within stipulated timelines following receipt of relevant approvals * Implement Risk Management Plans and when required co\-ordinate a cross\-functional team to implement/update Risk Management Educational Material. * Deputises for Regulatory Affairs Manager when required. **Compliance** * Complete activities to ensure compliance with all regulatory requirements * Develops and maintain in depth knowledge of regulations/legislation. * Supports with collection of RA competitive intelligence as required. * Subject matter expert on given topic and author of relevant SOPs, assuring timely execution and compliance **Internal/External contacts** * Support other departments based on their needs by providing documentation and information in response to requests. * Proactively share key regulatory insights with business to help shape brand strategy * Contact local Health Authorities to resolve general queries (some product specific) when these cannot be addressed internally ensuring a positive interaction in any communication. **Miscellaneous** * Undertake, support and contribute to initiatives as requested by Head of RA. * Contribute to initiatives around lessons learnt and change management to ensure efficiency gains. * Actively contribute to growing the regulatory expertise of the team by mentoring of junior regulatory colleagues **What type of mark will you** **make** **?** By joining **Johnson \& Johnson** you will find boundless opportunities to craft your path \& amplify your impact inside \& outside our walls. And with our commitment to be the world’s healthiest workforce you can strengthen your body as well and your mind. When you work at Johnson \& Johnson you can touch over a Billion lives worldwide every day. And when you apply your talent to our collective purpose there’s no end to the lasting impact we can make together. And that changes everything. **What’s in it for you?** It’s important to us that you feel you can bring your whole self to work; at Johnson \& Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. As part of our offering, you will receive a competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include private healthcare, Retail Vouchers, Discounted \& Subsidised Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility programme. For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit **www.careers.jnj.com** * Office Location: We are pleased to announce that from Oct a2026, our offices in Wokingham and High Wycombe will move into a modern, state\-of\-the\-art Johnson \& Johnson office in central Maidenhead, conveniently situated next to the train station. **Required Skills** Licensing Compliance, Pharmaceutical Regulatory Affairs, Regulatory Affairs Compliance **Preferred Skills** Analytical Reasoning, Business Writing, Coaching, Collaboration, Communication, Legal Support, Problem Solving, Product Licensing, Public Policies, Regulatory Affairs Management, Regulatory Compliance, Regulatory Development, Regulatory Environment, Regulatory Reporting, Risk Assessments, Strategic Thinking

Operational Excellence Lead

Limbs & Things

* **JOB TITLE** : Operational Excellence Lead * **LOCATION** : Bristol, near Temple Meads (BS2 0RA) \- This is an office\-based position with 1 day WFH after probation * **CONTRACT** : Permanent \- Full\-time (Mon\-Fri) * **SALARY:** £Competitive (plus bonus up to 5% of annual salary) **THE COMPANY** Over the past 30 years, L\&T has become a global player in the medical simulation education market. It has ambitious plans for further growth in the next 5 years across the globe, through investment and new product development. Multi award\-winning and still privately owned, the £25M business has grown from a tabletop start\-up, to a multinational business with its head office and manufacturing in Bristol, along with sales offices in the USA, Australia and Sweden. The vision of the business remains as it always has: to design and manufacture medical task trainers which through deliberate clinical practice help improve patient outcomes. People are at the heart of L\&T, they comprise the expertise, contribute to and deliver the vision, in this fascinating and growing market sector. Take a look at what we are all about. **THE ROLE** The Operational Excellence Lead will be responsible for shaping and leading a step change in operational performance, capability, and business maturity. This role is designed for an experienced transformation professional who has led Lean and operational excellence programmes in complex manufacturing environments and knows how to turn strategy into measurable results. Working across the full value stream, from product development and engineering through to supply chain, quality and manufacturing, the post holder will identify systemic improvement opportunities, strengthen and embed manufacturing processes so that they are more disciplined and data led. This is a high\-impact leadership role for someone who influences at a senior level, builds credibility across functions, and creates the governance, standards, and continuous improvement culture needed to deliver sustainable business performance. **MAIN ACCOUNTABILITIES** The Operational Excellence Lead is responsible for leading business\-wide continuous improvement and transformation initiatives that enhance operational performance, quality and organisational capability. Working closely with senior leaders and cross\-functional teams, the role develops and delivers an operational excellence programme that reviews end\-to\-end business processes, simplifies and standardises ways of working, and embeds lean principles, robust governance and structured problem\-solving to improve efficiency, productivity and sustainable business performance. The role partners with R\&D, Engineering, Quality, Supply Chain and Manufacturing to strengthen new product introduction and ensure the effective transfer of products into production. It also drives performance improvement across manufacturing operations by identifying and eliminating waste, improving labour efficiency, process flow and operational effectiveness, while strengthening process ownership and the quality, consistency and usability of operational documentation, including standard operating procedures, work instructions and training frameworks. A key aspect of the role is to build organisational capability by coaching leaders and teams, embedding a culture of continuous improvement and accountability, and ensuring that improvement initiatives deliver measurable, sustainable benefits. The Operational Excellence Lead plays a pivotal role in supporting the organisation's transition to a more structured, performance\-led and world\-class operating environment. **This summary covers the main responsibilities of the role. A full job description with detailed tasks is available upon request.** **CANDIDATE REQUIREMENTS** **Essential** * Degree qualified in Engineering, Manufacturing, Operations, Industrial Engineering or a related discipline, or equivalent senior\-level practical experience. * Significant experience in a senior operational excellence, transformation, manufacturing leadership or business improvement role. * Strong track record of improving performance across complex manufacturing or product\-based businesses. * Experience of linking product development, engineering and manufacturing to create more effective Production readiness and product introduction processes. * Demonstrable success in leading cross\-functional change, improving governance, and embedding more structured ways of working. * Strong understanding of operational excellence methods, including lean processes, structured problem\-solving, process standardisation and performance management. * Ability to identify systemic issues, not just local problems, and translate findings into sustainable business improvements. * Commercially aware, data\-driven and able to balance strategic thinking with practical delivery. * Strong leadership presence, with the ability to influence senior stakeholders and bring teams with them. * Lean Six Sigma Black Belt would be beneficial, but practical leadership impact is more important than certification alone. **Leadership Behaviours** * Strategic and able to see the business as an interconnected system. * Credible and authoritative with senior leaders and operational teams alike. * Hands\-on when needed, but able to operate at a business\-wide level. * Relentless in addressing root causes and raising standards. * Comfortable challenging legacy practices and driving professionalisation. * Structured, disciplined and focused on sustainable execution. * Collaborative and influential, with the ability to align multiple functions behind common goals. * Motivated by building a stronger, more capable and world\-class business. **THE PACKAGE** In return we offer a competitive salary and a performance\-related bonus based on personal objectives that pays up to 5% of your salary annually, study support and the chance to progress in a rapidly growing company. We have recently introduced a new flexible working policy; it currently allows employees (following a probationary period) to work from home one day a week (if their work can be done from home) and also to work longer hours during the week and finish early on a Friday. This is a new initiative that we will review and extend if our employees value it and it works well. Other benefits include a salary sacrifice pension scheme where the company matches your contribution up to 5% plus Employer NI savings \- currently 15% of your contribution (this also applies to voluntary contributions), a non\-contributory healthcare cash plan including access to an Employee Assistance Programme (EAP), life insurance paying 4x your salary, access to a virtual GP, 25 days holiday (with possibility of buying additional leave), and a cycle to work scheme. **If this sounds like an exciting opportunity and you feel you have got what it takes, please send your CV with a covering letter telling us why you consider yourself suitable for the role, to the HR Manager, Limbs \& Things.**

Customer Success Manager

Haydon Global Recruitment

Our client is a pioneering leader in data management solutions. By delivering cutting\-edge, cloud\-native solutions, they empower organizations across industries \- ranging from healthcare to manufacturing and energy \- to harness the full potential of their data. Their scalable, ROI\-driven approach enables clients to fuel innovation and strategic decision\-making. With a growing team of over 100 professionals, the company is proud of its customer\-centric and results\-oriented culture, which has earned them a “Great Place to Work” certification. If you’re passionate about data management and personal growth, this is a fantastic opportunity to join a team that’s transforming the future of how businesses leverage data. **Role Overview** As a **Customer Success Manager** , you will take a leading role in driving client satisfaction, retention, and strategic platform adoption. You’ll oversee a portfolio of enterprise accounts, guiding them through their data management journey and helping them maximize the value of the platform. You’ll collaborate closely with internal teams while building trusted executive\-level relationships. The hiring manager, recognized for her servant leadership style, empowers high\-performing, independent professionals who thrive in transparent and supportive environments. This role combines autonomy with accountability, encouraging creativity in problem\-solving while emphasizing proactive and strategic client engagement. Your contributions will directly influence long\-term client success, platform expansion, and organizational growth. **Key Responsibilities** * **Strategic platform adoption** : Lead client adoption strategies, driving deeper usage across new and existing use cases by aligning product capabilities with client objectives. * **Retention and renewals** : Take ownership of retention outcomes by anticipating risks, resolving escalations, and influencing renewal decisions at multiple stakeholder levels. * **Customer advocacy and satisfaction** : Serve as a trusted advisor, ensuring clients achieve meaningful business outcomes and positioning yourself as a go\-to resource for platform expertise. * **Expansion opportunities** : Identify and cultivate opportunities for platform growth by mapping client goals to product capabilities and shaping expansion initiatives. **Role\-Specific Insights** * **Executive relationship building** : Engage with a range of stakeholders, from IT managers and data stewards through to senior business leaders and executives. * **Proactive engagement** : Lead with curiosity—ask thoughtful, challenging questions, deliver insights, and continuously add value throughout the customer journey. * **Cross\-industry exposure** : Partner with clients across multiple sectors\-manufacturing, finance, healthcare, insurance\-broadening your expertise without requiring prior specialization. **What You Will Achieve** * **Within 30 days** : Develop a comprehensive understanding of the platform, segmentation strategy, and your client portfolio. Begin building relationships and shaping engagement strategies. * **Within 90 days** : Execute tailored engagement plans, establish credibility with client stakeholders, and begin driving measurable outcomes in platform adoption and customer health. **Who You Are** * **Proven experience** : 5 years\+ of experience in Customer Success, Account Management, or a related role within enterprise software or SaaS, ideally managing complex or strategic accounts. * **Outcome\-driven** : Organized and execution\-focused, with the ability to design and deliver plans that drive retention, satisfaction, and growth. * **Business and IT fluency** : Solid understanding of business operations and IT landscapes, capable of bridging technical capabilities with business needs. * **Strategic collaborator** : A self\-motivated team player who combines independence with collaboration, thriving in a supportive and dynamic environment. **Why Join?** Be part of a forward\-thinking company where innovation, teamwork, and professional growth are at the core of the culture. This is an opportunity to shape long\-term customer success, elevate your expertise in data management, and contribute meaningfully to the company’s growth. If you’re looking for a role that values your insights, autonomy, and leadership potential, this is the place for you.

Account Executive (UK South)

Harrison.ai

**What We’re About** At Harrison.ai, we’re redefining what’s possible in healthcare. Through our diagnostic AI solutions, we’re building tools that support clinicians to deliver earlier, more accurate diagnoses and raise the standard of care for millions of patients worldwide. Our mission is bold but simple: to scale global healthcare capacity and create a fairer, healthier world. By using AI as a co\-pilot for clinicians, we’re tackling one of healthcare’s biggest challenges, the shortage of human expertise, and giving every patient the chance to access timely, high\-quality care, no matter where they live. Because while we’re building cutting\-edge AI, what we’re really building is hope—that everyone can access the healthcare they deserve. ***And we’re just getting started.*** **About Your Role** Harrison.ai is in an exciting phase of rapid growth in the UK, and we’re seeking a proactive, commercially astute Account Executive to help drive our expansion and sales strategy across **Southern England (south of Birmingham)** . This role plays a pivotal part in strengthening our presence, generating revenue, and building long\-term, trusted relationships with imaging leaders across the NHS. As a key member of our Sales team, you will design and execute territory plans, drive solution sales through direct engagement and channel partnerships, and consistently grow market share and customer impact within your assigned region. This role requires someone with strong radiology domain knowledge. Ideally a Radiographer or a professional who can demonstrate deep knowledge in imaging. Who can confidently engage clinicians, think creatively to open new opportunities, and take initiative to get in front of customers. Joining our dynamic and fast\-growing organisation offers a unique opportunity to make a significant impact. You will have the autonomy to shape the commercial trajectory of your region, build a robust client and partner network, and be hands\-on in engaging NHS Teams. This will include travel, with periodic early starts or late finishes where needed. Ultimately, you will play a key role in scaling transformational technology across radiology, improving patient outcomes and creating significant lasting positive impact in healthcare. **What You'll Do** * Engage NHS radiology stakeholders with credibility, acting as a trusted advisor through strong clinical imaging domain knowledge (radiographer background strongly preferred) * Frequently meet customers face\-to\-face across the territory, proactively visiting sites, driving engagement, and supporting adoption * Identify, create and open new opportunities through creative problem\-solving, market insights, and proactive outreach * Be willing to flex work hours when required for key commercial activities (e.g., major opportunities, early/late clinical sessions, strategic meetings) * Support customer events, clinical demos, and NHS engagement activities to drive awareness and pipeline; * Create and implement strategic sales and marketing plans that successfully achieve business objectives; * Execute full business development and sales cycles from initial presentation to deal closing; * Projecting expected sales volume and profit for existing and new products; * Develop and maintain positive relationships with key clients, including negotiating and closing on major contracts; * Provide strategic input and direction for navigating the market; * Provide a detailed regional market plan for total addressable market and penetration for AI solutions * Liaise with product teams and product owners to provide market feedback and inputs; * Develop and maintain a quantifiable and qualified pipeline and meet and exceed Bookings target within assigned region. * Meet with customers frequently to promote Harrison.ai capabilities, obtain feedback, and measure progress toward goals. * Work closely with the leadership team within the assigned region to develop plans, and monthly measures for sales. * Assist the Regional Director to develop documented strategy and plan for marketing and sales for the region. * Maintain accurate opportunity information within Salesforce Sales Cloud including products, pricing, status and timelines. Creating, updating, reviewing and progressing opportunities to ensure accuracy in sales forecasting against quarterly targets. * Provide activity reports or attend regional sales calls with the Regional Director to report on regional sales activities Generation of sales proposals and customer quotations through the appropriate Harrison.ai processes. **What You'll Bring** * Creative commercial problem\-solver, able to identify, create, and advance new opportunities. * Self\-starter with strong personal accountability and ability to operate autonomously. * Experience in radiology environments (e.g. PACS, RIS, imaging AI) and relevant clinical workflow knowledge. * Open to feedback and committed to continuous learning and improvement, with a growth mindset and willingness to refine approach based on real\-world customer experience. * Working knowledge and experience of NHS procurement pathways. * Exceptional customer\-facing professionalism — listens well, asks insightful questions, builds consensus, and advances opportunities. * Strong ethics and experience operating within a structured or regulated sales environment. * Highly developed communication, negotiation, and stakeholder\-management skills. * Comfortable with frequent regional travel (up to 50%). **Nice To Have Skills And Characteristics** * Experience selling into NHS radiology services or imaging networks. * Strong experience executing the full business development and sales cycle from first conversation to deal closing. **Why join us?** 🌍 **Innovate for Global Good.** Join us to pioneer world\-first AI technology that transforms patient outcomes and helps build a healthier, fairer world. 🤝 **Collaboration Across Continents.** Work with brilliant minds from every corner of the globe in a culture built on trust, autonomy, and genuine teamwork. 🚀 **Well\-Funded \& Global.** Backed by world\-class investors including Aware Super, Blackbird Ventures, Skip Capital, and Horizons Ventures, we’ve raised over US$240M to accelerate our global impact. **🌱** **Scale Your Potential.** Tap into yearly L\&D budgets, mentoring, hackathons, and secondments—all supported by a transparent growth framework to grow your career. 💻 **Flex for Life.** Work when and where you do your best—with WFH options, flexible hours, and the autonomy to make an impact your way. **🙌 Support for Every Family Journey.** From fertility to parenthood, loss, and even grandparenthood—we provide inclusive, thoughtful policies to support families in every stage. **What's next?** If you’re inspired by what we're up to, please apply now and we'll be in touch soon. *We are proud to be an Equal Opportunity Employer. Diversity’s not a buzzword here, it’s in our DNA. Diverse perspectives shape our culture and make our work better. We’re committed to building inclusive teams that represent a variety of backgrounds and skills. We look forward to hearing from you.*

Global B2B Campaigns Manager

Trust In SODA

**About the Company** We're partnering with a leading global EdTech company that is transforming the way people learn through technology, AI and digital innovation. With millions of users worldwide and a strong international presence, the business has established itself as a category leader within online learning. **About the Role** As they continue to scale their B2B offering, they're looking to hire a Global B2B Campaigns Manager to own and accelerate demand generation efforts across key international markets. This is a highly visible position sitting at the heart of the B2B marketing function. The successful candidate will take ownership of campaigns and programmes designed to generate, nurture and convert high\-quality pipeline, working closely with Sales, Product Marketing and Revenue teams. **Responsibilities** * Own the execution and optimisation of global B2B demand generation campaigns. * Drive pipeline growth across targeted accounts and strategic segments. * Design and execute ABM/ABX campaigns focused on engaging buying committees and accelerating account progression. * Utilise intent data, CRM insights and engagement signals to identify high\-priority opportunities. * Build and manage campaigns within marketing automation platforms, ensuring strong reporting, attribution and lead management processes. * Partner with paid media and content teams to maximise channel performance across LinkedIn, search, webinars, whitepapers and case studies. * Leverage AI tools and workflows to improve campaign efficiency, testing and performance. * Monitor and analyse campaign effectiveness, providing actionable recommendations to improve ROI and pipeline contribution. * Work closely with Sales and Customer Success teams to support pipeline conversion and account growth. * Contribute to sales enablement initiatives through account intelligence, campaign insights and supporting content. **Qualifications** * Proven experience owning B2B demand generation strategy and pipeline delivery. * Strong background in SaaS, technology, EdTech or another high\-growth B2B environment. * Hands\-on experience designing and managing ABM/ABX programmes. * Strong knowledge of marketing automation platforms, ideally HubSpot. * Experience measuring campaign success through attribution, engagement and pipeline metrics. * Demonstrated use of AI tools to enhance campaign execution and marketing performance. * Strong analytical and commercial mindset. * Experience collaborating closely with Sales and Revenue teams. * Excellent communication and stakeholder management skills. * Highly organised, proactive and comfortable operating in a fast\-paced environment. **Required Skills** * Proven experience owning B2B demand generation strategy and pipeline delivery. * Strong background in SaaS, technology, EdTech or another high\-growth B2B environment. * Hands\-on experience designing and managing ABM/ABX programmes. * Strong knowledge of marketing automation platforms, ideally HubSpot. * Experience measuring campaign success through attribution, engagement and pipeline metrics. * Demonstrated use of AI tools to enhance campaign execution and marketing performance. * Strong analytical and commercial mindset. * Experience collaborating closely with Sales and Revenue teams. * Excellent communication and stakeholder management skills. * Highly organised, proactive and comfortable operating in a fast\-paced environment. **Preferred Skills** * Experience in a high\-growth B2B environment. * Strong knowledge of marketing automation platforms, ideally HubSpot. * Demonstrated use of AI tools to enhance campaign execution and marketing performance. **Pay range and compensation package** Competitive salary and comprehensive benefits package. **Equal Opportunity Statement** If you're passionate about building scalable demand generation programmes, leveraging AI to drive performance, and helping a high\-growth technology business accelerate its B2B growth, we'd love to hear from you.

Customer Success Manager, Ad Sales

Spotify

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. We are looking for a highly motivated individual to join our Customer Success team. In this role, you will be responsible for supporting the sales cycle from RFP submission to campaign optimisation, upselling and wrap up, while providing proactive consultative client service with a focus on both protecting and growing revenue. This client facing role includes strategic planning, consultative selling, project management and data led storytelling. You will be a reliable and crucial market team member who can anticipate and provide solutions to meet ongoing client needs. Above all, your work will impact the way the world experiences music and podcasts. What You'll Do * Build deep client relationships to deliver outstanding customer service to Spotify’s advertiser and agency partners. * Act as the client’s primary point of contact, fielding requests \& questions and interacting directly with clients throughout the sales and campaign lifecycle. * Be responsible for the RFP response and media planning strategy across all buying channels. * Regularly participate in client meetings to deepen relationships via high value client engagement, including campaign prep \& launch, ongoing optimization recommendations, campaign reporting, and wrap ups. * Partner with cross\-functional internal organizations to structure campaigns to meet important metrics and deliver desired outcomes. * Lead all aspects of the campaign set up, launch and activation processes, including creative production management, spec review, asset collection, and ensuring accurate creative trafficking. * Monitor campaign pacing, delivery and performance reporting and optimize/revise media plans to meet client objectives. * Leverage campaign reporting and insights to proactively identify, pitch, and close incremental and expansion opportunities to help grow the business. * Lead projects involving sophisticated work streams and cross\-functional collaboration (internally and externally). * Serve as the product authority by educating clients and their agencies on Spotify’s new and existing products, as well as advising on standard processes and tailored campaign optimizations. * Review, interpret and present data, including brand measurement studies, providing comprehensive campaign insights, recommendations, and findings via effective data storytelling. * Own the post\-campaign analysis with takeaways and recommendations to drive repeat business. * Collaborate cross\-functionally on initial billing and revisions to ensure invoices are accurate and delivered on time. * Adhere to internal standard methodology guidelines, processes, and operating cadences. Who You Are * You have a Bachelor's degree, preferably in Sales, Advertising, Marketing, or Business. * You have a minimum of 3 years experience in digital media, planning and/or buying. * You have strong industry knowledge and a desire to grow within the digital media industry. * You have a strong understanding of advertising performance metrics and the advertising ecosystem. * You have a working knowledge of the programmatic advertising space, including its opportunities and challenges. * You have a reputation of providing outstanding customer service. * You have the ability to translate client requests to make recommendations that meet business objectives and deliver desired outcomes. * You are able to craft impactful sales rationale stories by using data and research. * You are a highly organised and focused multi\-tasker with strong attention to detail who can work independently within a team focused organisation. * You work effectively with cross\-functional teams and all levels of management (internally and externally). * You thrive in a fast\-paced, deadline and detailed oriented environment and have excellent verbal, written, and presentation skills. * You possess strong presentation and communication skills. * You have excellent dexterity in Excel and PowerPoint, and have experience working within CRMs, OMSs, ad servers and other digital media tech systems. Where You'll Be * This role is based in London. * We offer you the flexibility to work where you work best! There will be in person meetings and we ask that you come into the London office 2\-3 times per week. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward\-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know \- we’re here to support you in any way we can. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Find our AI notice here: https://lifeatspotify.com/ai\-notice Today, we are the world’s most popular audio streaming subscription service.

Technical Content Developer

Blatchford

Blatchford is a multi\-award winning, global manufacturer of some of the world’s most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence\-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long\-term health of our users. Through science, technology, and maintaining a clear focus on people, we make mobility possible. We have an exciting opportunity for a **Technical Content Developer** , to join our Regulatory Affairs team and create clear, user\-focused content that is suitable for a diverse, global audience and supports both patients and healthcare professionals. **\*\*\*This role is offer on a hybrid or remote working pattern\*\*\*** **The Role** As a **Technical Content Developer** , you will be comfortable working with technical concepts, adhering to legislative requirements, and have experience authoring content in a Component Content Management System (CCMS). This role also offers an exciting opportunity to help shape the future of technical writing at Blatchford through the exploration of **AI and content automation** , supporting continuous improvements in how we create, manage, and deliver information. Key duties: * Supporting migration from unstructured content to a Component Content Management System (CCMS) * Creating and maintaining modular, reusable content in a CCMS, for use in instructions for use, user guides and help guides for medical devices * Configuring CCMS workflows and templates * Designing and following content models and organising content for publication across a variety of digital platforms * Using translation and localisation systems to help make our content truly global and ensuring content meets accessibility standards * Supporting with implementation of electronic IFUs * Working confidently with established company tools, templates, and style guidelines, while also contributing ideas for how we can evolve them * Taking an active role in continuous improvement efforts, sharing suggestions, and exploring new approaches * Collaborating closely with subject\-matter experts and stakeholders across teams, building strong working relationships * Contributing to project planning helping to keep work organised, transparent, and on schedule * Following company quality standards and processes to ensure accuracy, consistency, and reliability in all produced content **What are we looking for?** As **Technical Content Developer,** you will have the following **;** **Key skills** * Bachelor’s degree in a scientific, engineering or related field * Experience in developing technical content in a regulated industry * Previous AI experience and ability to demonstrate how AI is used in practice * Excellent written and spoken communication * Excellent attention to detail * Proven ability to effectively collaborate and work with cross\-functional teams * Ability to work productively in a fast\-paced environment * Additional European language(s) desirable To be considered for the role of **Technical Content Developer** , you will receive the following; Benefits: * Competitive salary * 25 days holiday (rising with service) * Lunch time finish on a Friday * Option to purchase additional holiday. * Pension * Death in Service * On demand pay. * Discounted shopping and leisure activities * Health cash plan * Cycle to work scheme. If you feel you meet the above criteria and want to work for an organisation that combine cutting edge technology with a human touch, apply now. You will join a supportive, values\-driven organisation where innovation, collaboration, and patient impact are at the heart of what we do.

Lead Copywriter– Saga Travel

Saga plc.

**Job Introduction** **Lead Copywriter– Saga Travel Salary up to £40,000 FT\- 35 hours per week 13\-Month FTC Hybrid\- Folkestone (3 days a week in the office)** If you’re an experienced Copywriter passionate about travel, who takes pride in delivering consistently high\-quality copy, this is a pivotal role within the business, where you’ll play a key part in delivering engaging marketing communications for both colleagues and customers. Reporting to the Copy \& Content Manager, you’ll work closely with in\-house creative and marketing teams, the wider travel business, and external agencies where needed. Working as part of a small, established Copy Team, you’ll contribute to a diverse and exciting portfolio of travel products. This includes boutique ocean and river cruises, hotel stays, escorted tours, special\-interest holidays, and the Titan touring range. Your work will span a wide range of multi\-channel marketing activities, from direct\-mail brochures and leaflets to press and digital advertising, website content, email campaigns, and paid social media. We’re looking for a proactive, commercially minded Lead Copywriter who thrives in a fast\-paced, evolving environment. You’ll be a natural self\-starter who can lead with confidence and adapt quickly as priorities shift. You’ll enjoy the pace and variety that comes with changing demands, seeing it as an opportunity to problem solve, reprioritise, and lead campaigns from start to finish. You’ll be passionate about engaging and inspiring our customers by creating compelling copy that brings Saga’s travel products and destinations to life. **This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function.** **Role Responsibility** * Write clear, persuasive, and original copy that reflects Saga’s tone of voice, adapting messaging for different customer audiences * Develop compelling ideas and content that bring our travel products to life, highlighting key selling points and points of difference * Research and create engaging content across multiple formats, including product copy, blogs, and campaign assets * Collaborate closely with design, marketing, CRM, and digital teams to develop strong creative concepts across print and digital channels * Manage multiple campaigns and projects simultaneously, ensuring delivery to the brief, deadline, and a high standard * Review, edit, and proofread copy, incorporating feedback from stakeholders and maintaining brand consistency * Apply customer insight and market awareness to inform creative decisions and improve effectiveness * Support and guide other team members, stepping in as deputy to the Copy \& Content Manager when required * Stay up to date with competitor activity and marketing trends, contributing ideas to keep communications fresh and effective **The Ideal Candidate** You will already have experience in the travel sector and in fast\-paced environments, while being confident working across both print and digital channels. You’ll bring a proactive mindset, with a proven ability to lead campaigns from concept through to delivery, maintaining quality and consistency throughout. * Proven experience writing high\-quality copy in an agency, publishing, or in\-house environment * Strong proofreading skills, with the ability to deliver accurate, detail\-focused work across multiple channels * Excellent communication skills, with confidence to challenge and influence stakeholders in a constructive and professional way * Highly organised, with the ability to manage multiple projects under pressure and to tight deadlines * Comfortable working both independently and collaboratively within a cross\-functional team * Commercially aware, with an understanding of how copy supports business and marketing objectives * A positive, solutions\-focused mindset with a proactive approach to creative challenges * Confident using relevant software such as Microsoft Office, Adobe InCopy, Acrobat, and InDesign **Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special** **Package Description** At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: * 25 days holiday \+ bank holidays * Option to purchase additional leave \- 5 extra days * Pension scheme matched up to 10% * Company performance related annual bonus \- Up to 5% * Life assurance policy on joining us, 4 x salary * Wellbeing programme * Colleague discounts including family discounts on cruises, holidays and insurance * Range of reductions and offers from leading retailers, travel groups and entertainment companies * Enhanced maternity and paternity leave * Grandparents leave * Income protection * Access to Saga Academy, our bespoke learning platform **About The Company** Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re the most trusted brand amongst UK consumers in this demographic, recognised for high\-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025\. This is testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age\-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga. **Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.** Saga Group

SEND Communications and Resolutions Manager

London Borough of Hillingdon

* About the role * Hillingdon Council is building on best practices to implement exciting improvements in our SEND services. We are committed to providing the highest level of support to children and young people with special educational needs and disabilities (SEND), working closely with educational settings to ensure their needs are met effectively. **About You** We are seeking a dedicated, enthusiastic, and knowledgeable professional who is passionate about embedding innovative approaches to SEND support across our local area. To be successful in this role, you should have: * A proven track record of managing a busy team and leadership qualities, with the ability to think outside of the box and be solution focused. * A strong understanding of Special Educational Needs and Disabilities (SEND) legislation, including the Children and Families Act 2014 and the SEND Code of Practice. * Experience handling SEND Appeals, Tribunals, and formal Mediations. * Knowledge of recent developments in SEND case law and best practices. * A high standard of communication both orally and written. **Additional Information** * Please upload your CV and a Personal Statement outlining your suitability for the role. Candidates who do not provide a personal statement may not be shortlisted. * We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Successful candidates will be subject to an Enhanced DBS check and other pre\-employment clearances. * About You * About us * We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work\-life balance, financial wellbeing, health, and professional development. Here’s a comprehensive overview of the fantastic benefits we provide: * Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life. * 36 Hour Week – Enjoy a standard 36\-hour workweek for all full time staff. * Generous Holiday Entitlement – increasing with length of service (for non\-casual roles). * Hillingdon Sports \& Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough. * Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules). * Cycle to Work – Eco\-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre. * Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union. * Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits. * Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24\-hour confidential advice and counselling as well as a legal advice service for you and your immediate family. * Travel Support – Make your daily commute easier with our season ticket loans and free car parking. * Trade Union Membership – The Council recognises UNISON, Unite, AEP and GMB and supports employees’ freedom of choice in relation to trade union membership. **Equity, Diversity and Inclusion Statement** At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly. The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success. **Recruitment Information** Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a ‘per application’ basis. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment. Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre\-employment screening: * Enhanced DBS Check * 5 years of Referencing **Please note:** Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised. It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.

Technical Writer

Pinpoint

Hi 👋 I’m Emilia, Head of Customer Support at Pinpoint. We're a high\-growth HR tech company building software that helps in\-house recruitment teams attract, hire, and onboard the right talent. We've got a mature product, strong product\-market fit, and customers who genuinely love us, backed by fast (under 90 seconds) support from real people who know the product. Our support team is small (7\) but senior: a handful of people who really know the product and reply in under 90 seconds. To help us scale, we've just brought in Fin, an AI support agent, to take the repetitive, first line questions off their plate. This isn't about replacing anyone. It's about getting to our customers faster and freeing the team up for the higher\-value, more human work that an AI can't do. *That's where you come in.* We're looking for a **Support Content \& AI Specialist** to own the content and knowledge that makes our AI brilliant. You'll write and continuously improve the help centre articles, guides, and prompts Fin draws on and bring a genuinely human, concierge\-level touch when a customer needs a person. This is a content and AI\-first role with a foot in the support queue, not a traditional support job where you churn tickets all day. **The fine print (but a bit more exciting):** * This is a remote role based in the UK, with a few optional in person team meetups each year. Our HQ is in Jersey, and our 80\-person team is spread across the UK and US * You'll become a product expert. Our platform is highly customizable with frequent updates, and you'll own the content that powers both Fin and our help centre. * This is a content\-heavy role. You'll create high\-quality articles, guides, screen recordings, and annotated screenshots, and shape how our AI answers. * Your first month is mostly hands\-on support, on purpose. It's the fastest way to learn the platform inside out. After that, most of your time goes on content and AI, with a lighter, regular slice in the live queue. * Our **values** actually matter here. We hire people who reflect them in how they work, collaborate, and make decisions **About the Role** * Own the knowledge that powers our AI. Write and continuously improve the help centre articles, snippets, and prompts Fin draws on, so customers get fast, accurate, human\-sounding answers first time. * Train and tune Fin. Review real conversations, spot where it gets things wrong, where content is missing, or where it's misread what a customer meant, and fix it at the source. * Keep a human eye on quality. Spot\-check the tickets Fin marks "resolved" and make sure what goes out is genuinely good, not just closed. * Turn patterns into priorities. Use what you see across conversations to decide where your time has the most impact, then go and do it. * Jump into support occasionally (15% of the time). Cover the complex or sensitive conversations, plus lunch, shift, and holiday cover, keeping your instincts and product knowledge sharp. * Work with Product, Customer Success, and Support so content keeps pace with new features, integrations, and what customers actually need. * Be the voice of the customer to Product. Turn what you see across hundreds of conversations into clear signals on pain points and content gaps, and feed them back so the product, and the surrounding content, keeps getting better. * Grow into client specific content. As we scale, you'll tailor Fin's answers for our bigger customers based on how they've set the product up, so the help they get feels built for them. **What does success look like?** * Fin resolves more first line questions accurately and in a voice that sounds like us. Customers reach for a human less often but have a brilliant experience when they do. * An up to date, easy to navigate help centre that goes beyond the basics. Not just *what* a feature does, but *why and how to use it well* . * A steady stream of proactive content and Fin improvements that keeps pace with a fast moving product. **Tech stack:** Fin (formerly Intercom), Guru, Notion, Pinsight, Slack, Linear. **About You** * **You've thrived in a complex product environment before.** You've worked with a genuinely complex, fast\-moving software product (ideally at a startup or scale up), and you know how to get up to speed fast, stay current as it changes, and hold your own on technical topics with both customers and the product team. * **Exceptional writer.** You break complex ideas into clear, concise, warm content that sounds human, not robotic. * **A genuine service instinct.** You care how a customer *feels* , not just whether the ticket's closed. This might come from support, customer success, or a great hospitality or concierge background. * **Comfortable and fluent with AI tools.** You reach for them naturally and know when *not* to. Bonus if you've trained or tuned an AI support agent (Fin, Zendesk AI) or done AI\-enablement work. * **Proactive, curious, and commercially\-minded.** Give you headroom, and you find the most useful thing to do with it rather than waiting to be told. * **Bonus points:** knowledge\-base or help\-centre ownership, HR tech or ATS experience, and hands\-on Intercom. * **Probably not for you if:** you want a steady, predictable ticket queue and the immediate\-answer rhythm of classic support; you prefer escalating everything to another team; or you see AI as a threat rather than the best tool you've got.

Publishing / Assistant / Development Editors

Royal Society of Chemistry

**Circa** Salary \- Salary Plan, 35,318\.00 GBP Annual The Royal Society of Chemistry publishes over 55 world\-leading journals that span the core chemical sciences and related fields. Known for rigorous, fair peer review and fast publication times, our journals publish the best science, from original research articles to authoritative reviews. As a not\-for\-profit publisher, we reinvest surplus funds back into the global scientific community, supporting our purpose to help the chemical science community make the world a better place. We are currently looking for Publishing, Assistant and Development Editors to join our Journal teams on a temporary (12 months fixed\-term contract) basis. Our Editors work across a portfolio of journals and support the journals in their team through ensuring the Royal Society of Chemistry is succeeding in its mission to publish high quality impactful content and deliver an excellent customer experience. These roles are an essential part of the whole publication process and work closely with external researchers (who are acting as authors, editors/board members, reviewers, etc.). They are varied roles where you will use your scientific knowledge and creativity, and team working as part of a collaborative team to provide excellent customer service to our authors and reviewers. Publishing Editors actively contribute to the development of a portfolio of journals through the day\-to\-day operation of the peer review and publication process for journal articles submitted for publication. Working closely within a journal team in a dynamic, fast\-moving publishing environment, Publishing Editors are responsible for managing the peer review of articles submitted for publication to agreed standards as well as assisting the manuscript processing of external salaried Associate/Scientific Editors, who are leading academics in their field. In addition, Publishing Editors support the production of our journals by collecting published articles into issues, commissioning vibrant artwork from authors to feature on the covers of the journals and working with our production teams to resolve customer queries and ensure rapid publication of accepted articles. Development Editors support all aspects of journal development pre\-submission and post\-publication, undertaking activities to grow and develop journal authorship and readership in terms of geographic regions and research topics. This involves finding and researching leading academics and inviting them to publish their best research in the journals, as well as promoting our journals with assistance from our marketing team, and maintaining and growing the journals’ online presence via social media channels. Development Editors regularly represent the Royal Society of Chemistry at conferences to promote our journals and develop and maintain relationships with our community. Development Editors also proactively input into and implement the journals’ strategic plans, supporting the portfolio development through data analysis, understanding of competitor landscapes, and preparation and involvement in Editorial Board meetings. Assistant Editors have a broad and varied role, participating in all stages of the publishing process from pre\-submission activities right through to final publication and promotion. The day\-to\-day activities of an Assistant Editor are a combination of the accountabilities for the Publishing Editor and Development Editor roles, including travel as required to represent the Royal Society of Chemistry at conferences. A key element of the Assistant Editor role is the ability to work independently and effectively across both development and peer review \& journal coordination tasks. In comparison to a Publishing Editor role, peer review represents a smaller portion of the Assistant Editor role. The level of peer review is team\-dependent and covers tasks such as external Associate Editor support and initial assessment of articles. A key function of all three roles is help build the Royal Society of Chemistry’s reputation for excellence and quality through community engagement and implementing editorial policy. Publishing, Assistant and Development Editors regularly interact with our community in a variety of formats, developing and maintaining good relationships and excellent channels of communication with new and existing authors, reviewers, editors and customers. **Essential Requirements** * A degree in science, or relevant equivalent experience * Excellent communication skills interacting with internal and external colleagues * Strong organisational and time\-management skills together with the ability to work under pressure, prioritise and to meet deadlines * Ability to work well as part of a team * Ability to take the initiative and solve problems independently and proactively * Good attention to detail **Responsibilities Could Include (depending On The Specific Role)** * Work in a defined journal portfolio, typically of 4\-6 titles * Carry out the assessment and selection (through peer review) of high\-quality articles and reviews for publication * Attract world class authors to publish in the journals through direct invitation * Promote content published in RSC journals in collaboration with Marketing colleagues * Assist in the peer review of manuscripts submitted to the journal(s) by advising and supporting external Editors. * Support the production of journals, including issue make up, themed collections, and associated tasks * Provide exceptional customer service to authors, reviewers, and external editors * National/European travel (where required) **Benefits** At the Royal Society of Chemistry, we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although these roles are contractually based at our Cambridge office, you will be able to work from home within the UK, with the expectation that you will attend the office as needed for your role. In these roles it is expected that you will attend the office on an ad\-hoc basis, typically no more frequently than once a month. If you need flexible working arrangements, please outline this in your application. We offer a comprehensive benefits package to all employees including: * 26 days paid annual leave per annum, plus Bank Holidays (pro\-rated for part time) * 35 hour working week with flexible options, to be agreed with your line manager * Enhanced maternity and paternity leave * Paid volunteering days * Pension plan with up to 12% employer contributions (depending upon your contribution) Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge. We are happy to accept applications from candidates at all stages of their careers. Our aim is that our workforce, at all levels, will be truly representative of all sections of society and each employee feels respected and able to give their best. Visit our **Work For Us** website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge. At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates. As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day\-to\-day tasks. We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team at jobs@rsc.org or on \+44 (0\) 1223 432229 and we will do our best to put any reasonable adjustments in place. If you have any questions, please contact us at jobs@rsc.org

Data Governance Manager

DWP Digital

Do you want to help shape how data is governed across one of the UK's largest and most complex organisations? As a Data Governance Manager, you'll join the Chief Data Office (CDO) at the heart of DWP's data transformation \- helping to drive forward how we manage, protect and use data to deliver better services for millions of people. This is an exciting time to join. Our 2030 Data Strategy is already underway, alongside the introduction of a new Data Hub and Spoke model. You'll play a key role in turning strategy into reality, working across the organisation to embed strong governance, improve data quality and ensure we use data safely, ethically and effectively. If you enjoy working with stakeholders, solving complex problems, and influencing how an organisation uses its data, this role offers real scope and impact. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. **What skills, knowledge and experience will you need?** * Experience working in a data governance role, including putting governance frameworks or practices into action and understanding data protection rules. * Experience advising teams on how to manage and use data properly, while building strong working relationships across different areas. * Ability to explain complex or technical data topics in a clear, simple way to non\-technical audiences. * Strong problem\-solving skills, with experience working through uncertainty, understanding complex information, and identifying and communicating data risks. **You and your role** You'll work at the centre of DWP's data governance activity within the Chief Data Office, supporting the rollout of our Data Strategy and helping to build a consistent, effective approach to how data is managed across the organisation. Your work will span a wide range of governance priorities. This could include helping design and implement our Data Governance Framework, supporting Data Governance Boards, or contributing to the rollout of our Data Ownership and Stewardship model. You'll also play a key role in improving how we measure and manage data quality, ensuring data is reliable, trusted, and fit for use. You'll work with teams across DWP and wider government, offering guidance on data governance standards, supporting compliance with data protection legislation and contributing to cross\-government data initiatives. You may also be involved in emerging areas such as data ethics and governance for AI, helping ensure innovation is supported by strong governance foundations. As part of a flexible job family, you'll have the opportunity to work across different areas of data governance over time. You might choose to specialise in areas such as Data Quality or Data Sharing, or develop as a generalist across multiple domains. With DWP Digital, you'll be supported with training, development opportunities as well as professional qualifications to help build your expertise and career. This role is ideal for someone who enjoys working with and influencing stakeholders as well as helping organisations make better, safer use of their data. Your work will directly support better decision\-making and improved outcomes for citizens \- making a genuine difference at scale. **Details. Wages. Perks.** **Location:** You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. **Hybrid Working:** We work a hybrid model \- you'll spend some time working at home and some time collaborating face to face in a hub. **Pay:** We offer competitive pay of up to £44,447 **Pension:** You'll get a brilliant civil service pension with employer contributions worth 28\.97%, worth £11,232 per year. **Holidays:** A generous leave package starting at 24 days and rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi\-time. You'll also get all the usual public holidays. **We have a broad benefits package built around your work\-life balance which includes:** * Flexible working including flexible hours and flex\-friendly policies * Time off volunteering and charitable giving * Bring your authentic self to work with 'I Can Be Me in DWP' * Discounts and savings on shopping, fun days out and more * Interest\-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference * Sports and social activities * Professional development, coaching, mentoring and career progression opportunities. **And we have an award\-winning environment and culture:** * DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards * Diverse and Inclusive Leadership at Digital Leaders Awards 2024 * Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 * Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards **Process** We know your time is valuable so our application and selection process is just two stages: **Apply:** complete your application on Civil Service Jobs. There'll be full instructions when you click through. **Interview:** a single stage interview online. **Click APPLY** for more information and to start your application.

Business Operations and Strategy Manager

elasticStage

****Cutting Edge Music Tech \- On\-Demand Vinyl Records**** We are seeking a **Business Operations and Strategy Manager** to help us redefine the physical and digital music industry. elasticStage is building the world's first on\-demand vinyl and CD platform, unlocking physical music for the Digital Creator era. By 2030, there will be over 250 million music creators globally, most locked out of physical formats due to high minimum runs and operational complexity. elasticStage solves this through patented on\-demand vinyl and CD manufacturing technology, powering a free\-to\-use platform where creators can produce and sell physical releases worldwide with no upfront costs or minimum quantities. And we are scaling fast: * 100,000\+ creators are using the product within our first year of commercialisation * Aiming for 20X growth by 2027\. * Partnerships with SoundCloud and Amuse (with more major partners to come!) * Shipped to over 90 countries. * 4\.7★ on Trustpilot and Google * Recently raised new funding, bringing the total capital raised to £30M * Just moved to a new office in Kings Cross As **Business Operations and Strategy Manager** , you will help define how a modern, AI\-enabled company operates at scale. Working closely with leadership, you will build the processes, operating rhythms, automation and decision\-making frameworks that support the next phase of growth. The role builds the structure, processes and practices that allow every area of the business to work efficiently towards a common direction. You will own elasticStage's company\-wide OKR system, the leadership operating cadence and business performance layer, internal communications, board and fundraising support, and a portfolio of cross\-functional AI enablement and automation projects. In this role, you will gain rare exposure to a high\-growth environment, serving as the operational engine, trusted advisor, and communication bridge across all levels of leadership. We value intellectual curiosity, a strong builder mindset and practical experimentation. You will be as comfortable scoping a new process or workflow as you are prototyping it yourself with AI tooling, influencing both how we operate and how we build. **Responsibilities** * Set up elasticStage's operating model end\-to\-end in a future\-back, AI\-native way, designing for how the company should run at 10x scale and building the processes, tools and infrastructure to get there * Design, launch and run the company\-wide OKR system (tools, processes, data infrastructure, ceremonies), targeting a Q3 2026 launch, then iterate. Make it scalable and AI\-native so anyone in the company can set, review and update OKRs progress efficiently through AI tooling, with metrics flowing automatically from the data layer * Own the leadership operating cadence: weekly leadership meeting, monthly business reviews, quarterly and annual planning, post\-mortems and decision logs. Embed AI into the cadence itself for pre\-read generation, action tracking and decision making * Define and maintain the KPI and financial tracking framework that sits alongside OKRs (unit economics, cohort metrics, business performance indicators). Build and maintain the dashboards and metrics packs which the whole organisation runs on and own the data so everyone has trustworthy numbers accessible in natural language, with the right guardrails for sensitive data * Own internal communications: all\-hands content, leadership announcements, company narrative, change comms * Build the internal knowledge base across strategy and operations so everyone in the company always has equal and update context on direction and progress * Own board preparation (deck, pre\-reads, minutes, follow\-ups) and investor updates. Support with fundraising process end\-to\-end: pipeline tracking, data room, diligence coordination, model defence and metrics deep\-dives * Support our internal objectives around AI\-native workflows, potentially running a few AI enablement projects across the business, helping teams like People \& Talent, Finance, Customer Support and Operations automate key tasks. * Take on cross\-functional strategic projects without a natural owner as they come up: org design, partnerships, market analysis. **Requirements** **Core Strategy \& Operations Experience** * 5\+ years of experience, including a strong foundation in top\-tier strategy consulting (MBB or equivalent). * Ideally, you will have 1\-2 years post\-consulting in an operator role (not required) * Demonstrated ability to run value creation projects end\-to\-end autonomously: opportunity generation, sizing, prioritisation, plan design and execution * Demonstrated ability to set up and run company\-wide operating processes (OKRs, business reviews, planning cycles, post\-mortems) and preparing board materials, investor updates and fundraising diligence packs in a high\-growth context * Comfort owning data and metrics infrastructure: defining KPI frameworks, building dashboards, working directly with data tools. SQL familiarity is a plus **Analytical \& AI Builder Mindset** * Strong analytical capability, with experience translating ambiguous business questions into structured analyses, clear recommendations and operational decisions * Demonstrates curiosity to increase technical leverage over time, using AI tools to accelerate prototyping, automation and iteration, including building the workflows yourself * Comfortable operating in ambiguity with a bias toward action, excited to build and scale new ways of working from the ground up * Strong communicator who can "lead without authority" and mobilise technical and non\-technical stakeholders, from individual contributors to the CEO, around priorities and trade\-offs **Benefits** **What We Offer** * Industry\-Leading Salary Package: Enjoy a highly competitive salary package that rewards your expertise and hard work * Flexible time off: 25 days of paid holiday, a paid birthday off, and remote\-friendly working * Comprehensive Pension Scheme: Secure your future with our robust pension scheme * Cutting\-Edge Tech Office Environment: Work in a modern, tech\-driven office environment equipped with the latest tools and technology * Medical Insurance: Protect yourself with our comprehensive medical insurance plan * Full training on our proprietary equipment alongside the core engineering team **Work Location** * This role is onsite, based in our vibrant Kings Cross office (WD6\), four days a week

Head of Information Governance, Risk and Compliance

NHS Scotland

On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow. As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long\-term sustainability of health and care services across Scotland. **About The Organisation** PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future. We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services. **The Post** The Information Governance, Risk and Compliance (I\-GRC) team forms part of DaS’s Information Security \& Governance pillar (IS\&G). It provides GRC support and oversight for digital services across all NSS directorates; leads on NSS’s statutory information security audits; facilitates DaS’s wider approach to risk management; and plays a pivotal role in NHSScotland’s wider IG landscape, both through engagement with national forums, and through provision and administration of associated tooling to other Health Boards. We seek to appoint a Head of I\-GRC, taking responsibility for the I\-GRC function and forming part of IS\&G’s senior management team. They will lead a high\-performing and well\-established team of experts, driving continued operational excellence and ensuring adherence to information security standards across the directorate and the organisation, both through providing excellent services and through proactive and collaborative engagement at all leadership levels. The post holder will be required to quickly build a comprehensive picture of the information risk landscape across the organisation and engage with key personnel within DaS and other directorates to understand and prioritise current key challenges in the area. They will independently lead improvement activities, including policy and framework development, which ensure that stakeholders across the organisation can make informed decisions cognisant of and compatible with NSS’s risk appetite. The Head of I\-GRC will foster the team’s close partnership with IS\&G’s Security Consultancy team, supporting information assurance and documentation processes for digital systems, and ensuring they are fit for purpose and align with the organisation’s security assurance and wider auditing requirements. The successful candidate will be expected to influence and shape Information Governance processes at all organisational levels and engage with the wider IG community to define and promote national approaches to the subject matter. **The Candidate** Please note that the Job Description is generic in nature. The candidate should consider the attached Person Specification and content of this advert when submitting their application. **The Successful Candidate Will Have Experience** * Leading, developing, and line managing multi\-disciplinary teams, enabling their staff to excel in their areas of expertise. * Chairing and contributing to boards and decisioning bodies, and providing concise updates on the subject matter that are suitable to satisfy assurance requirements at executive leadership level. * Effectively influencing decisioning processes across the organisation. When promoting a robust approach to security and compliance requirements, they have a high tolerance of different attitudes to I\-GRC, and can confidently navigate political situations with complex stakeholderships. They will be a self\-driven, credible and confident leader who has demonstrated excellent stakeholder engagement, and who can manage and prioritise conflicting demands on limited resourcing. Their expertise will be evidenced by an extensive track record in the field, knowledge of the regulatory environment, as well as continual professional development. The post requires a combination of strategic thinking and operational discipline, founded in strong judgement, personal resilience, and a values\-driven approach that aligns with NSS’s priorities. **Location and Working Pattern:** This post can be based at Gyle Square, Edinburgh or Delta House, Glasgow. Currently hybrid working. Occasional travel to NSS’s other office locations, to conferences and to customer sites across Scotland may be required. The work pattern for this post is Monday to Friday, 36 hours per week. It is a condition of this employment that you must live and remain a resident within the UK and have entitlement to work in the UK for the post in which you will be employed. **Benefits** Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure. **Inclusion** Public Services Delivery Scotland is a national organisation and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. PSD Scotland has made a long\-term commitment to staff health and well\-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of PSD Scotland to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments, please contact the Recruitment Team on NSS.wfrs@nhs.scot **Further Information** For an informal discussion on the post, **please contact Nils Krichel, Head of Service IS\&G, on nils.krichel@nhs.scot** **Closing date for completed applications is 27 July 2026** . In\-person interviews for this post are likely to be held during the week commencing 10 August 2026 at Gyle Square, Edinburgh. Please note that the majority of correspondence is sent by e\-mail only, so please check your e\-mail regularly (including junk folders). We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies