Healthcare & life sciences jobs

Head of Quality

Flexible Medical Packaging Limited

**About FMP:** Flexible Medical Packaging Limited (FMP) is the part of Clinimed Holding Limited, a group of companies founded in 1982 following the acquisition and formation of number of additional companies within the group. Flexible Medical Packaging (FMP) Limited are offers a first\-class turnkey service of sterile and non\-sterile products, for the Healthcare provision. It is our mission to ensure that our customers are completely satisfied with the quality of our work and service. Supported by years of experience and extensive industry knowledge, we are confident in our ability to provide a level of service that will surpass our customers’ expectations. **Job Summary:** The Head of Quality will lead the overall Quality \& Regulatory strategy at FMP, ensuring products, processes and systems consistently meet regulatory, customer and internal quality requirements. The role oversees both Quality Assurance (QA) and Regulatory Affairs (RA), maintaining compliance with ISO 13485, MDR, GMP and applicable FDA requirements for Class II and Class III medical devices. You will drive continuous improvement and a Zero Defects culture, while providing strong quality support to Production, strengthening the QMS and ensuring high levels of compliance and customer satisfaction. **Benefits:** * Company Car / Car Allowance * Contributory Pension Scheme (5% Employer Contribution Raises up to 10% with Service) * Medical Cash Back Plan (Simply Health) * Life Assurance (4 x Annual Gross) * Annual Performance Bonus * Annual Pay Review * Work Life Balance * Employee Referral Scheme * Free Yearly Flu Vaccination * Onsite Free Car Parking * Employee Assistance Programme – Health and Wellbeing * 25 days per annum rising to 27 after 5 years’ service (plus 8 Bank Holidays and one company day) **Main Duties \& Responsibilities:** **Regulatory Affairs (RA)** * Provide strategic leadership for all Regulatory Affairs activities at FMP. * Ensure compliance with applicable global regulatory requirements, including ISO 13485, MDR and relevant FDA standards. * Maintain regulatory readiness and ensure documentation, processes and systems meet audit and regulatory expectations. * Act as the key contact for regulatory authorities regarding product and site compliance. * Oversee regulatory submissions, approvals and ongoing regulatory requirements. * Ensure regulatory considerations are embedded into business decisions, new product introductions, material changes and customer requirements. * Monitor regulatory developments and communicate relevant changes to senior leadership. * Support Group\-wide regulatory readiness, harmonisation and continuous improvement initiatives. * Oversee the completion and maintenance of technical and medical device files, ensuring compliance with MDR requirements. **Quality Assurance (QA)** * Lead the development, maintenance and continuous improvement of the Quality Management System (QMS). * Oversee internal and external audits, ensuring effective investigation and timely closure of non\-conformances (NCRs). * Ensure robust quality processes covering incoming inspection, supplier quality, product release, validation and verification, calibration, complaints, change control and document control. * Establish and monitor quality objectives, KPIs and improvement plans to drive measurable performance. * Promote a Zero Defects culture through effective root cause analysis and problem\-solving methodologies, including 8D, DMAIC and Ishikawa. * Oversee laboratory operations and product release activities. * Ensure strong alignment between Quality and Production to maintain product consistency, compliance and process capability. * Develop and manage the Quality department budget, ensuring effective allocation of resources. **Compliance \& QMS Governance** * Ensure FMP meets all internal, corporate and external quality and regulatory compliance requirements. * Develop the long\-term strategy for the evolution and continuous improvement of the QMS, benchmarking against regulatory guidance and industry best practice. * Maintain ongoing readiness for ISO certification, customer and regulatory audits. * Lead GMP\-related improvements and ensure delivery of the GMP maturity roadmap. * Ensure effective documentation, data integrity and training compliance across the QMS. * Maintain robust quality risk management processes, including FMEA and risk assessment methodologies. **Leadership \& People Development** * Lead, mentor and develop the Quality team, ensuring strong technical capability, regulatory knowledge and operational performance. * Build a collaborative quality culture across Operations, Engineering, Customer Service and Supply Chain. * Set clear objectives, manage performance and support the professional development of team members. * Promote effective cross\-functional communication, collaboration and problem\-solving. **Production \& Operational Support** * Provide proactive quality leadership and support to Production, ensuring process robustness and product conformity. * Support continuous improvement initiatives to reduce waste, eliminate recurring issues and improve process stability and capability. * Review and approve sterilisation validation reports, including dose mapping studies. * Strengthen alignment between Quality and operational functions to support efficient, compliant manufacturing. **Customer \& External Stakeholder Engagement** * Lead quality\-related communication with customers, including claims management, investigations, follow\-up actions and preventive measures. * Develop strong customer relationships and ensure expectations are clearly understood and effectively addressed. * Provide Quality and Regulatory support during customer audits, site visits and new product introductions. * Act as a senior Quality and Regulatory representative with customers and other external stakeholders. **Personal Specifications:** * Degree in Biomedical Engineering, Life Sciences, Quality, or a related discipline. * Minimum 5 years’ experience in senior Quality and/or Regulatory Affairs roles within the medical device, pharmaceutical or healthcare sector. * Strong experience managing ISO 13485 Quality Management Systems and regulatory compliance. * In\-depth knowledge and practical experience of MDR and GMP requirements. * Experience working within an FDA Class II/III medical device environment would be advantageous. * Proven leadership and people\-management experience, with the ability to build and develop high\-performing teams. * Strong understanding of quality risk management, validation and verification processes. * Excellent leadership, communication and influencing skills, with the ability to work effectively across functions and with senior stakeholders

R&D Quality Manager

Sandoz UK & Ireland

The Quality Manages complex projects or late phase projects and processes to support departmental portfolio, projects and objectives according to agreed timelines and standards. Ensures that compliance with cGMP is maintained in Drug Delivery Device Development **Your Key Responsibilities** **Your responsibilities include, but not limited to:** * Quality responsible person for the assigned Design History File portfolio * Support quality aspects of development projects and/or processes assigned to department and assure compliance with Medical devices as well as Combination product regulations, good pharmaceutical practices and Sandoz internal standards. * Support quality problems and technical matters an ensure they are re\-solved consistently and in accordance with global standards and policies. * Release of medical devices and device components of combination products for clinical batch production Represent Quality Drug Delivery Device Development in initiatives and cross\-divisional projects * Perform or support inspections and audits as required Approval of Deviation and OOS/OOE and change Controls in Sandoz systems * Approval in document management systems * Comply with internal and external guidelines regarding quality and safety (Quality Manual, regulatory cGMP guidelines, Health Authority guidance, SOPs etc.). **Essential Requirements** **What you’ll bring to the role:** * Expert knowledge in Medical Device and Combination product regulations (EU MDR, FDA CFR Part 820 and Part 4, ISO 13485\) * Functional Breadth \- Quality Management, Change Control and Audit Management * Project Management Skills \- Critical Negotiations, Influencing Skills and Collaboration across boundaries * Excellent communication skills in English **You’ll Receive** Competitive salary, Annual bonus, Pension scheme, Health insurance, 24 days annual leave, Flexible working arrangements, Employee recognition scheme, learning and development opportunities. **Why Sandoz?** Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world’s medicines at 30% of the cost, touching the lives of more than 1 billion people across 100\+ countries! While we are proud of our achievements, we have an ambition to do more so that everyone can achieve the basic human right of good health. With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low\-cost, high\-quality medicines, sustainably. Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful careers, where diversity of thought is welcomed and where personal growth is supported! Join us, help us make healthcare fairer and faster. **Commitment To Diversity \& Inclusion** We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. **\#Sandoz**

Safety Systems & Innovation Specialist

VRS Recruitment

Safety Systems \& Innovation Specialist A successful pharmaceutical company is seeking an experienced Safety Systems \& Innovation Specialist to join its Patient Safety and Pharmacovigilance function. As the successful candidate, you will support the implementation, upgrade and continuous improvement of software systems used across global pharmacovigilance operations. You will work across a range of safety systems and technology projects, coordinating with internal teams, IT and software suppliers to ensure systems and upgrades are successfully delivered. This is a varied role requiring strong software systems knowledge, problem\-solving and adaptability skills, with the opportunity to contribute to both established pharmacovigilance systems and wider technology and innovation initiatives. The Role * Support and enhance systems used across Pharmacovigilance and Patient Safety. * Coordinate system upgrades, releases and implementations from requirements through to successful delivery. * Support Veeva Vault Safety and its ongoing upgrade cycles. * Translate operational requirements into effective system solutions. * Work with IT, software suppliers and internal stakeholders to troubleshoot issues and implement changes. * Support validation activities including URS, UAT, data integrity assessments and release documentation. * Contribute to change controls, CAPAs, incident investigations, training and process improvements. * Support wider systems and technology projects, including automation, system innovation and potential AI initiatives. About You * 5–8\+ years' relevant experience within safety systems, pharmacovigilance systems or a related GxP environment. * Experience working with validated computer systems and GxP processes. * Strong understanding of Pharmacovigilance/Patient Safety operations. * Experience supporting system upgrades, implementations and change controls. * Strong communication, analytical and problem\-solving skills. * Able to independently manage projects, priorities and stakeholders. * Adaptable and comfortable supporting a range of systems and technology projects. Experience with Veeva Vault Safety would be highly advantageous, although experience with Oracle Argus, ARISg or similar pharmacovigilance systems would also be highly relevant. Pharmacovigilance • Patient Safety • Drug Safety • Safety Systems • Veeva Vault Safety • Veeva Safety • Oracle Argus • ARISg • GxP • Computer System Validation (CSV) • Validated Systems • System Implementation • System Upgrades • UAT • URS • Change Control • CAPA • Business Analysis • Safety Database • System Validation • Process Improvement • Software Implementation • PV Systems • Technology Innovation, VRS9521MP

Quality, Safety & Governance Lead– Medicine Division

Barts Health NHS Trust

The postholder will lead divisional governance and patient safety functions, ensuring compliance with statutory and regulatory requirements. Key responsibilities include: * Patient Safety Leadership: Oversee PSIRF implementation, ensuring timely and high\-quality learning responses for serious harm incidents. * Governance Assurance: Maintain robust systems for triangulating incidents, complaints, mortality reviews, and outcomes to identify systemic risks and prevent repeat harm. * Regulatory Compliance: Ensure adherence to CQC standards and Duty of Candour obligations, safeguarding patient engagement and transparency. * Risk Management: Provide senior clinical judgment and assurance to mitigate patient safety risks and uphold organisational resilience. * Stakeholder Engagement: Collaborate with Trust\-level teams while maintaining divisional ownership of safety and governance processes. * Capacity Building: Support the development of a strong safety culture within the division through leadership, education, and continuous improvement initiatives. The **Quality, Safety \& Governance Lead – Medicine Division (Band 8a)** is a senior clinical leadership role at Newham Hospital, responsible for ensuring robust governance, patient safety, and compliance within the Medicine Division. The position is critical to the Trust’s functionality and is embedded within the divisional workforce plan. It requires professional registration (NMC/HCPC), senior clinical credibility, and expertise in PSIRF (Patient Safety Incident Response Framework), learning responses, and governance assurance. Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers. The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world\-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients. Our vision is to be a high\-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm\-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment. **We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.** For further details / informal visits contact: Name: Eddy Hoque Job title: Governance Support Officer Email address: bartshealth.nuhgovernance.bartshealth@nhs.net Telephone number: 0207 363 8207

Business and Transformation Manager

Central and North West London NHS Foundation Trust

**Job Overview** We are seeking an experienced and highly motivated Business and Transformation leader to direct project and transformational change priorities across our Mental Health portfolio in Milton Keynes, which spans services from children's through to older adults. In this role, you will lead the local business planning, service improvement initiatives, and transformation priorities. You will work flexibly within a changing landscape, managing a complex system of internal and external stakeholders while directly line managing a dedicated Project Manager to keep key programmes on track. This role requires a minimum of 60% on site working in MK. Main duties of the job Plan, support, and monitor multiple complex change management projects across clinical and non\-clinical services within agreed budget envelopes. You will also design and implement training to improve the project management capabilities of local staff. Drive digital innovation and the digitisation of services to improve clinical safety, advising on the strategic use of AI to boost patient experience and pathway productivity. Lead local Cost Improvement Programmes (CIP), service redesign opportunities, and efficiency initiatives to ensure productivity and value in service delivery. Working for our organisation The Business and Transformation (B\&T) team in Milton Keynes (MK) is a dynamic, supportive, and high\-energy group driven by a shared passion for empowering our operational and clinical teams. We pair this drive with structured, high\-level project and programme management expertise to deliver real, sustainable change across both clinical and non\-clinical services. **Please note:** This vacancy does **not** meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025\. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024\." As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the **Pre\-Screening Immigration** section of your application form. **Please note** role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit: **Skilled Worker visa: Overview \- GOV.UK** **Detailed Job Description And Main Responsibilities** * Support services by taking lead responsibility for coordinating all operational aspects of business and service development and for the strategic planning of all aspects of the business agenda. This includes Chairing meetings and reporting on progress. * Take a lead role in the identification and delivery of service improvement, transformation and service redesign opportunities and escalating these for approval. * Lead a programme of Business \& Transformation priorities, utilising project/ programme management principles, supporting and directing project leads including both the business \& transformation team and wider clinical/ operational staff * Be expected to develop a clear understanding of all aspects of service delivery working alongside clinical colleagues, patient, carers and local communities. * Assist the CNWL MK Senior Management Team and Head of Contracts, Partnerships and Business Development in redesigning services to identify cost efficiencies and possible savings. Lead local Cost Improvement work supporting better productivity and value in service delivery * Have strong financial acumen, with experience managing programme budgets and supporting services to improve financial performance * Lead and coordinate the delivery of service improvement programmes in line with requirements of 10\-year plan. Link to Trust priorities including reducing health inequalities in MK and further development of the Patient and Carer Race Equality Framework * Support digital innovation and the digitisation of services to improve efficiency and clinical safety. Advise on use of AI where it will improve patient experience and productivity of pathways. * Write business cases and bids to request funding for new developments. * Compile reports to show progress on projects across the portfolio Person specification **Qualifications** Essential criteria * Degree or equivalent experience * Specialist qualification in project management * Evidence of ongoing continuous professional development Desirable criteria * Leadership/management qualification * Technical qualifications or equivalent practical experience specific to the role i.e. Lean/Improvement Tools/Change Management/ Contract Management **Experience** Essential criteria * Experience of project management from initial design to completion * Experienced leader, able to lead teams of staff in complex or challenging change processes * Evidence of presenting complex information to professionals and other at different levels * Experience of working across whole health communities **Skills And Abilities** Essential criteria * Highly self\-motivated. Sets themselves and helps others to set ambitious goals. * Strong organisational and planning skills. Able to manage complex change programmes. Able to deliver agreed objective within an agreed timeframe. * Able to manage and relate complex and highly sensitive information to all levels of staff within the organisation * Flexible approach ensuring achievement of objectives within constantly changing and complex situations and environments * Able to manage complex data or situations, analyse, interpret and identify trends and variances * Evidence of financial/budgetary management and monitoring skills * Excellent negotiator who uses a variety of methods to gain support for ideas, strategies and values Knowledge Essential criteria * An understanding of NHS policy and the challenges facing the National and Local Health Economy * Advanced IT skills in the use of Word, Excel, Powerpoint, Internet and Project Management Software

Regional Residential Manager

JMR Healthcare

**Are you an inspiring leader with a passion for delivering exceptional residential care? Do you thrive on supporting teams to succeed, driving quality improvements, and ensuring people receive the highest standards of care and support?** As our Regional Residential Manager, you will provide strategic and operational leadership across a portfolio of residential services. Working closely with our Registered Managers, you will build high\-performing teams, drive compliance and quality standards, and support the continued growth and development of our services. Most importantly, you will ensure that the children and young people we support remain at the centre of everything we do. **Job Title:** Regional Residential Manager **Location:** Across JMR Residential Services, with travel required **Salary:** £55,000 \- £60,000, DOE **Contract Type:** Permanent **Working Pattern:** Full Time (37\.5 hours) You will be required to be flexible to accommodate the needs of the role, including evenings and weekends. You will form part of the on\-call rota. **Application Closing Date:** 6th September 2026 **Interview:** 24th September 2026 **About You:** As our Regional Residential Manager, you will be responsible for providing strategic and operational leadership across a portfolio of residential services, ensuring the delivery of safe, effective, and person\-centred care. You will support, coach and develop Registered Managers and their teams, driving high standards of quality, compliance, operational performance and continuous improvement across the region. Acting as a visible leader and role model, you will promote a culture aligned with JMR Healthcare's values of Compassion, Excellence, Integrity and Courage. You will have experience managing multiple residential services, supporting leaders to achieve positive outcomes, maintain regulatory compliance, and deliver outstanding care and support. Working closely with Registered Managers, you will provide guidance on quality assurance, safeguarding, workforce development, occupancy growth, budget management and service improvement initiatives. A confident communicator with strong leadership skills, you will be able to build effective relationships with colleagues, stakeholders, families and external professionals. To be successful in this role, you will be highly organised and capable of managing competing priorities across multiple sites within a fast\-paced environment. You will have a strong understanding of regulatory requirements, be able to identify areas of risk and improvement, and know when to escalate concerns appropriately. Above all, you will be a proactive, values\-driven leader who is passionate about developing high\-performing teams and ensuring the people we support receive the highest quality of care and support in every service. **Requirements** : * A Level 5 Diploma in Leadership and Management for Children’s Care (or equivalent qualification), or significant experience in a senior residential care management role. * Experience managing multiple residential services, or substantial experience as a Registered Manager with responsibility for complex services. * Proven experience leading, coaching and developing Registered Managers and care teams to achieve high standards of performance and quality. * Strong knowledge of Ofsted regulations, safeguarding requirements, health and social care legislation, and best practice in children social care. * Experience driving quality improvement initiatives and supporting services to achieve positive regulatory and operational outcomes. * Experience managing service performance, occupancy levels, budgets and resource allocation across one or more services. * Experience overseeing investigations, safeguarding concerns, complaints, incidents and risk management processes. * Experience building positive relationships with local authorities, healthcare professionals, commissioners, families and other key stakeholders. * Excellent leadership, communication and influencing skills, with the ability to build credibility and trust at all levels. * Experience using care management systems, quality assurance tools and performance data to support informed decision\-making. * A full UK driving licence and willingness to travel regularly between services within the region. * Experience working within residential care, supported living, learning disability, mental health or other regulated care services is essential. A full job description is available upon request. **About JMR Healthcare:** Founded in 2020, JMR Healthcare has grown into one of the East of England’s most respected care providers, delivering high\-quality support to individuals with learning disabilities, autism, and mental health needs. Our services include residential care, family support, crisis intervention, and in\-house accredited training. Behind our frontline care is a dedicated central services team that ensures our services run smoothly, efficiently, and with integrity. **About the Central Services Teams** JMR Healthcare’s central services teams support the delivery of high\-quality care across the East of England. The teams oversee the management of our Residential, Crisis Management \& Family Support Services, as well as key functions including Finance, HR, Governance, and Property Maintenance. Working behind the scenes, the teams ensure our operations are safe, efficient, and values\-led. Whether coordinating care packages, maintaining our facilities, or supporting our workforce, every role contributes to our mission of delivering world\-class outcomes with **Compassion** , **Excellence** , **Integrity** , and **Courage** . **Ready to Join Us?** If you’re passionate about supporting meaningful work and thrive in a values\-led environment built on **Compassion** , **Excellence** , **Integrity** , and **Courage** , we’d love to hear from you. Submit your application through our recruitment portal. If you would like a confidential conversation about this role, please contact a member of the Recruitment Team on recruitment@jmrhealthcareagency.co.uk. **Essential Information for Candidates:** JMR Healthcare LTD and JMR Recruitment LTD are committed to safeguarding and promoting the welfare of our children and young people by keeping them safe, and we expect all our staff to share in this responsibility. The JMR Safer Recruitment Policy follows the guidance set out by Schedule 2 of the Children’s Homes (England) Regulations 2015, where all offers of employment, and engagement, are subject to an Enhanced DBS Check with Adult \& Child barred list checks and other pre\-employment checks to confirm suitability to work with children and young people. **This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974\.** **Please note, we do not offer sponsorship.** ***\**** *Closing date for applications: We will review candidates as and when applications are received and reserve the right to close this job advert early. It is therefore advised that you submit your application as soon as possible to avoid disappointment.*

Customer Success Associate

Peppy

Hey! Thanks for taking the time to read through one of our open roles. We’re looking for an exceptional Customer Success Manager to join our Growth team and we hope this could be a match made in heaven. As Customer Success Manager at Peppy, you will play a pivotal role in nurturing and expanding our relationships with both mid\-market and enterprise Fortune 500 clients and senior executives. Reporting directly to the Head of Customer Success, you will become an indispensable advisor, providing strategic insights and ensuring our clients derive maximum value from our services. **Who is Peppy?** Peppy exists to make expert\-led healthcare simple, human and stigma\-free. Because everyone deserves support that is life changing. Our mission is to fix healthcare \& wellbeing. We do this by supporting the employees of our global clients, including JP Morgan, Disney, Meta, Nvidia, Microsoft, Sony, Clifford Chance, Wells Fargo, Bloomberg, and over 200 others. We are a Series B company with $56m in funding to date, operationally cashflow positive, and with secure access to additional capital for accelerated growth. Join us for the ride of your life. **Life as a Customer Success Manager at Peppy:** * Outcome Alchemist: Sprinkle the “Peppy magic” into every client touchpoint \- consistently delivering high GRR \& NRR metrics across your book of business * Relationship Maestro: Master the post\-sale process, orchestrating implementations like a pro and strategising comms plans that maximise user adoption * Peppy's VIP Whisperer: Be the day\-to\-day contact for your client book of business, answering queries at the speed of Peppy * Value Visionary: Craft and convey Peppy's value story, ensure stakeholders don't just see Peppy; they perceive Peppy’s high value impact on their organisation * Feedback Virtuoso: Manage client feedback like a pro, ensuring it lands in the right hands internally. It's not just feedback; it's the secret sauce for Peppy's continuous evolution. * Automation architect: build and optimise automated processes and workflows to scale support efficiently, improve consistency and reduce manual effort **Our dream Customer Success Manager:** * Proven Success: Demonstrated 1\-2 years in client facing role, highlighting a track record of achievements * Communication Master: Fluent in both written and spoken communication, especially in client interactions. * Resourceful Navigator: Adaptable and resourceful, excelling in the startup environment. * Thoughtful Analyst: Critical thinker adept at weaving meaningful narrative that demonstrates Peppy’s value \& provides practical recommendations for next steps * Adaptability Ace: Thriving in dynamic startup vibes, you're relentlessly resourceful and hungry for growth. If you're eager to learn and broaden your skill horizons, Peppy's the place for you! **Peppy’s Perks and Benefits:** Access to Peppy: You can receive free unlimited access to the Peppy app to use our Menopause, Fertility, Baby, Women’s Health or Men’s Health services. Health \& Wellbeing: You will receive Private Medical Insurance through Vitality, including VitalityGP, optical, dental and hearing coverage. Parental Leave: We have a generous Enhanced Family Leave policy, whether you or your partner are giving birth, going through surrogacy or adoption. Pension: We offer an up to 5% employer pension contribution scheme through Nest. Holidays: Peppy employees in the UK get 25 days holiday per year, plus bank holidays. Hybrid: 2 or 3 days a week in\-person with our CS team in London would be amazing, but we're flexible to individual circumstances. Socials: We encourage our employees to join our in\-person team events and socials to build stronger connections within your team. Tech: New joiners receive a company MacBook delivered in time for your first day. **Equality \& Diversity:** Peppy's mission is to help people in life's most challenging journeys. We pride ourselves on being an equal opportunity employer, committed to equality and diversity amongst both our employees and prospective applicants. We ensure that all applicants are treated equally and fairly throughout our recruitment process.

Medical Science Liaison (MSL)

Alignerr

**Medical Science Liaison (MSL) — AI Training** **About The Role** We're looking for experienced Medical Science Liaisons to help evaluate and improve AI systems trained on clinical and biomedical content. Your scientific expertise will directly shape how AI understands, communicates, and reasons about medical evidence — making a real impact on the future of life\-science AI. At Alignerr, we partner with the world's leading AI research teams to build AI systems grounded in real\-world scientific knowledge. As an MSL contributor, your ability to interpret complex clinical data and communicate it clearly is exactly what these models need to get right. * Organization: Alignerr * Type: Hourly Contract * Location: Remote * Commitment: 10–40 hours/week **What You'll Do** * Review and evaluate AI\-generated medical and clinical content for scientific accuracy, clarity, and appropriateness for healthcare audiences * Validate clinical summaries, evidence narratives, and biomedical explanations against current literature and regulatory standards * Identify errors, misrepresentations, or gaps in AI\-generated outputs related to clinical trial data, drug safety, and medical science * Provide structured, expert feedback to help improve AI model quality and scientific integrity * Work independently and asynchronously on a schedule that fits your lifestyle **Who You Are** * Background in medical affairs, clinical research, or scientific communications * Experience engaging healthcare professionals (HCPs) in a field\-based or externally facing capacity — e.g., Medical Science Liaison, clinical educator, or scientific advisor * Strong ability to interpret clinical data, peer\-reviewed publications, and regulatory materials * Clear, concise communicator who can bridge the gap between complex science and practical application * Detail\-oriented and reliable when working independently **Nice to Have** * Prior experience with data annotation, content evaluation, or AI quality review workflows * Familiarity with pharmacovigilance, medical information, or health economics and outcomes research (HEOR) * Advanced degree in a life\-science discipline (MD, PharmD, PhD, or equivalent) **Why Join Us** * Work on cutting\-edge AI projects at the intersection of medicine and artificial intelligence * Fully remote and flexible — work on your own schedule, from anywhere * Freelance perks: autonomy, variety, and global collaboration with top research teams * Contribute to meaningful work that helps AI get medical science right * Potential for ongoing work and contract extension

Experienced Clinical Business Development Manager

PESI UK

**Career Opportunity:** Experienced Clinical Business Development Manager **Summary** We’re a dynamic non\-profit organisation currently looking for an experienced **Clinical Business Development Manager** to join our UK based team. At its core, this role is about growing our UK business: spotting opportunities for new training programmes, cultivating strong partnerships, and pursuing fresh marketing avenues to reach more of the professionals we serve. This person will develop strong relationships with the thought leaders in our field, keep a sharp eye on new developments and important conversations in psychotherapy, counselling, and mental health, and seek out new voices whose distinct perspectives and approaches deserve to be highlighted for our growing audience of therapists. With their deep knowledge of the field this person will assist in finding creative ways to shape the ever\-evolving “story” of our field. We're looking for a motivated, entrepreneurial person with excellent relationship\-building and networking skills, a marketing mind, and both a clinical background and demonstrated commercial or business development experience in education, training, or healthcare. Leadership and project\-management skills are a must, as is the ability to collaborate effectively with a team based internationally. **Your Responsibilities** * Build and maintain strong relationships with new and existing presenters, partner organisations, and suppliers. * Proactively identify and pursue new business opportunities, including outreach and cold\-calling to prospective partners, referral organisations, and speakers. * Drive revenue growth and expand access to training by identifying new markets, partnership models, and distribution channels across the UK. * Identify and contribute to interesting, cutting\-edge, clinically oriented CPD programming by working with leading and upcoming experts in the field. * Turn those ideas into compelling profitable events, courses, and clinical programmes that professionals will find useful and want to purchase. * Maintain a sharp, current understanding of the psychotherapy, counselling, and mental health field, with a keen eye on how the UK market is evolving. * Work with our team to help grow our UK audience through innovative ideas for content distribution and marketing. * Create data\-driven marketing campaigns through writing compelling sales copy and determining key target audiences. * Maintain a robust knowledge of the field of psychotherapy, counselling, and mental health. * Analyse effectiveness of marketing strategies and align future campaigns with current data and trends. * Work both independently and collaboratively by creating goals for yourself, meeting deadlines, and communicating ideas clearly to team members. **Your Qualifications and Essentials** * Must be based in the UK and hold the legal right to work in the UK * At least 7 years’ experience as a psychotherapist, psychologist, counsellor, or mental health clinician with either a master’s degree or PhD in the beforementioned disciplines. Candidates with a combination of clinical/psychotherapy experience and business development experience will also be considered. * Curious\-minded conversationalist with great networking and marketing skills * Skilled at generating and shaping ideas, content, learning opportunities. * Solid understanding of current trends and advances in therapy * Excellent communication and collaboration skills—as well as a creative, flexible, and fun disposition * Proven ability to develop and manage projects, including successful courses and events. * Flexibility to be self\-motivated but also excel in a team environment. * A keen entrepreneurial drive * Ability to manage multiple tasks with great attention to detail. * Excellent problem\-solving skills in a challenging and fast paced environment **About Us** PESI UK is a not\-for\-profit organisation and the largest clinical continuing professional development (CPD) provider in the UK and Europe. We are part of the PESI Inc. Group. Our UK portal offers 1000s of CPD products including live events, online courses, digital products, DVDS and books, a CPD and training listing, a live event listing, jobs board and a blog. We are used by the many organisation’s including the NHS, charities, universities, private organisation’s and professional practices as well as many professionals. Since 1979, PESI Inc., has provided cutting edge CPD to professionals across the globe. We work alongside the world’s leading experts to create workshops, conferences, videos, and books that meet the needs of adult learners. All of our CPD workshops and products assure that professionals can meet the changing demands of their work by providing practical strategies, methods and interventions they can use immediately to improve the outcomes of their clients. As a non\-profit organisation, our mission is to educate and instruct the general public, third sector organisations, private industry, students and professionals to assist them in acquiring, developing and enhancing their knowledge and skills, and to assist other charitable and educational organisations in the conduct of similar activities. We have the most robust CPD library available anywhere. In order to apply for a vacancy with PESI UK, you will either be a British citizen, or you will have already obtained the legal right to work in the UK. **Equal employment opportunity** PESI UK is committed to creating a diverse environment and is proud to be an equal opportunity employer. All employment decisions are based on business needs without regard to race, colour, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, age, or any other applicable legally protected status. **Our Benefits** * £58k * Eligible for Incentive Plan * Full time (37\.5 hours) * 23 days holiday plus bank holidays * Membership of a contributory pension scheme * Cycle to work scheme

Business Development Manager - Pharma

Alfa Laval

*Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world\-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.* *As we push forward, the innovative, open spirit that fuels our 140\-year\-old start\-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.* **About The Job** We are growing and expanding our team with a relationship\-oriented and strategically minded Business Development Manager. In this role, you will drive the development of our fluid handling and heat exchanger business within the pharmaceutical industry. Examples of our products are pumps, valves, mixers, and heat exchangers \- products where quality and performance are critical to our customers’ success. In this role, you will focus on understanding customers’ needs and challenges, providing optimized solutions, and collaborating with customers and key influencers on specification work. Building strong networks and relationships \- both internally and externally \- is central to the position. You will work closely with pharmaceutical companies, system builders, and distributors within the pharmaceutical industry. Your main tasks will include but are not restricted to: * Provide support to our sales team throughout the sales process. * Coordinate projects execution across sales regions. * Deliver optimized solutions to customers by leveraging strong application expertise * Contribute to the development and implementation of long\-term business strategies. * Participate in joint customer visits and conduct seminars for new and existing customers. * Assist in the creation of sales and promotional materials This role is perfect for someone who enjoys variety in their workday, embraces continuous learning, and stays up to date with industry and market trends! As part of a dedicated team of seven, you will be one of two business developers driving our global pharmaceutical business. We believe you will thrive in our truly diverse and inclusive workplace, built on care and empowerment. Here, you’ll have the opportunity to make a real difference—constantly building bridges to the future with sustainable solutions that address some of the planet’s most urgent challenges. Together, we’re making the world a better place—every day. You report to Per\-Åke Olsson, an informal manager not into micromanagement but instead help you grow and let you be part of creating your own career path with us in Alfa Laval. **Who Are You** To succeed in this role, you bring a genuine passion for understanding our customers’ needs and challenges, along with a strong technical interest. You excel at building lasting relationships and act as a facilitator, connecting people and business opportunities. Your colleagues value your initiative, creativity, and ability to present innovative ideas. **What You Know** We believe our new colleague could come from a variety of backgrounds, but you must share our dedication to our customers and have a passion for creating an outstanding customer experience. You have a strong understanding of processes and likely bring several years of experience in the pharmaceutical industry, ready to take the next step into business development. Alternatively, you may be a salesperson eager to deepen your process expertise. **Requirements** * Background in the pharmaceutical industry and/or experience with flow or heat transfer equipment * Experience in sales or business development * Bachelor’s degree or higher in a technical or commercial field * Proficiency in spoken and written English, as this is essential in our global organization **For more information, please contact** Hiring manager, Per\-Åke Olsson on phone: \+46 722 171 226 or email: perake.olsson@alfalaval.com Talent Acquisition Partner, Charlotta Lundblad charlotta.lundblad@alvalaval.com We are conducting a continuous review of received applications. We do not accept applications via email, due to General Data Protection Regulation (GDPR). Please send your application no later than September 20th 2026\. We will remove the job advert from our website as soon as we have found the right candidate, so don't wait too long! At Alfa Laval, we embrace a hybrid work model, providing you the flexibility to work from home when it aligns with your tasks. This position is at our Kolding office in Denmark but for the right person we are open for placements also in the northern parts of Europe like Sweden, Germany, Austria, Switzerland, Benelux, UK and Ireland, with an expected travel commitment of approximately 90 days per year, both domestic, regional and international. You might be away for one to two weeks at a time, but you have a lot of flexibility to plan these trips yourself in dialogue with your stakeholders. **Our commitment to integrity** We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. As part of Alfa Laval’s commitment to a safe and healthy workplace, we conduct background checks on final candidates for this role, and alcohol and drug testing is applied during the pre‑employment process for employees in Sweden.

Head of Portfolio - Pharma Ingredients

Croda

Croda is a FTSE100 organisation where we truly believe our people are our difference and this, along with our values of Innovative, Responsible and Together, create ‘our Purpose, Smart science to improve lives™’. With over 5,000 employees globally, we specialise in the research and development of innovative ingredients for the Life Science and Consumer Care markets. We are seeking a passionate and commercially driven Head of Portfolio to join Croda Pharma, within our ingredients business focussed on oral and topical pharmaceutical formulations. This is a high\-impact leadership role responsible for leading the strategic management of the product portfolio to maximise market impact and business growth. The successful candidate will combine analytical rigour with strong leadership and collaboration skills to drive sustainable growth across the Pharma Ingredients portfolio. **Who We’re Looking For** * Proven experience in a similar role with strategic planning and execution capability, preferably within pharma, speciality chemicals, or related sectors * Experience developing and implementing global portfolio or product strategies * Demonstrated ability to make strategic investment decisions, prioritise growth opportunities, and optimise portfolio performance * Ability to translate market insights into portfolio, innovation, or commercial strategies * Experience working closely with R\&D and innovation teams to shape product * An inspiring and motivating leader with the ability to engage and successfully work in a highly matrix organisation, with cross functional and culturally diverse teams * Excellent interpersonal and influencing skills to build effective working relationships and networks * Strong communication and presentation skills, capable of translating complex data into clear business recommendations * Degree in a scientific, pharmaceutical, chemical, business, or related discipline. * Fluent in written and spoken English **What You’ll Be Doing** * Responsible for shaping and managing our topical and oral excipient portfolios taking commercially focused decisions to maximise business execution and profitability * Analysis of financial data and leading indicators to guide strategic portfolio decisions to prioritise high growth areas and act on underperforming products * Work closely with the Head of Strategic Marketing, to understand and leverage future market trends, insights and voice of customer in your focus markets. Build into portfolio strategies and roadmaps, aligning with and influencing global stakeholders * Ensure portfolio strategy is market led and customer\-centric * Define pricing corridors that set boundaries for our key portfolios * Work with regional commercial teams to develop regionals execution plans in alignment with the global strategy and marketing plan for your portfolios * Manage cross\-functional teams across marketing, R\&T, commercial teams to define portfolio strategies and translate them into actionable plans and initiatives * Track and report portfolio performance, with a focus on profitability and impact of recent activities. Provide insights and recommendations to marketing and leadership * Collaborate with regional teams, providing portfolio insights and strategy direction to help identify market opportunities, customer unmet needs and competitor threats **Additional Information** This role can be based at any of our sites across Europe, we will expect travel to the office site and our HQ in Cowick, East Yorkshire (UK). If you require any reasonable adjustments during the hiring process or experience any issues with our online application process, please email candidate@croda.com. **Why Croda?** At Croda, we believe our people are our difference. We are people\-led, driven by the desire to do good and deliver value, a unifying principle shaped by all the great people that have travelled through Croda since our beginning in 1925\. We pride ourselves on bringing together diverse teams and talents from across the globe and, guided by our values of Responsible, Innovative, and Together, we are passionate about building an inclusive, collaborative, and diverse organisation with innovation and customer focus underpinning all that we do. Croda is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

Case Advice Operations Manager

NHS Resolution

**The opportunity** NHS Resolution is seeking an experienced and credible operational leader to join the Practitioner Performance Advice Service as Case Advice Operations Manager. This is a senior operational leadership role within the Case Advice Service. The post holder will lead operational delivery, performance management, governance, quality assurance, reporting and continuous improvement, helping to ensure the service remains efficient, responsive and focused on delivering high\-quality outcomes. Working closely with the two Case Advice Service Leads for Quality Assurance and Technical Development, you will help translate strategic priorities into operational delivery. You will also lead a small operational support team and work closely with our national network of Advisers, who provide expert, impartial and independent support to healthcare organisations across England, Wales and Northern Ireland. We are looking for someone who can combine strong people leadership with a practical, evidence\-based approach to operational management and service improvement. You will use data, performance information and stakeholder feedback to inform decision\-making, identify priorities and improve systems, processes and ways of working. The role includes deputising for the Joint Case Advice Service Leads, when required, and representing the service in internal and external forums. You will therefore need to demonstrate sound judgement, resilience and the ability to manage a complex portfolio of priorities and relationships. **You Will** **What you'll be doing** * Lead day\-to\-day operational delivery across the Case Advice Service, ensuring a high\-quality, responsive and well\-coordinated service for Advisers and stakeholders. * Represent the Case Advice Service in internal and external forums. * Deputise for the Case Advice Service Leads, when required. * Work collaboratively with senior colleagues and stakeholders to translate strategic priorities into operational delivery. * Support financial management activities, including budget planning, forecasting and monitoring. * Ensure operational systems, data and reporting tools are used effectively to support planning, assurance and benefits realisation. * Manage and develop a small operational support team, supporting performance, wellbeing and a positive team culture. * Lead service improvement activity, including process redesign, stakeholder engagement and the implementation of sustainable operational change. * Use data, insight and feedback to identify priorities, support decision\-making and drive continuous improvement. * Oversee performance management, governance, reporting and quality assurance. * Lead and deliver service improvement projects and programme management activity **What You'll Bring** We would like to hear from candidates who can demonstrate: * Significant experience of leading operational delivery within a complex service environment. * A commitment to professional standards, robust governance, confidentiality and inclusive leadership. * The resilience and judgement required to manage ambiguity, competing priorities and tight deadlines. * Experience of financial management, including budget planning, forecasting or monitoring. * A well\-organised and pragmatic approach, with the ability to balance day\-to\-day operational delivery with longer\-term planning and improvement activity. * The ability to build effective relationships, communicate clearly and influence senior stakeholders. * Experience of leading or supporting complex change, service redesign or improvement activity. * Strong analytical and problem\-solving skills, with the ability to translate complex information into clear priorities and practical actions. * Experience of performance management, quality assurance, and the effective use of systems, data, reporting and key performance indicators. * Strong people management and leadership skills, including supporting development and managing performance effectively. * Experience of translating strategic priorities into operational delivery and measurable service improvement. You will be educated to degree level, or possess equivalent relevant experience, supported by evidence of continuing professional development in operational management, service improvement or project delivery. You do not need to come from a healthcare background to apply. We welcome applications from candidates who can demonstrate strong transferable experience in leadership, operational management, service improvement and change, and who can show how they would apply that experience in this role. If you are looking for an opportunity to help shape and strengthen an important national service, while leading practical improvements that support colleagues and service users, we would welcome your application. **What We Offer In Return** * Competitive salary and benefits package. * Opportunities for career growth and development. * Collaborative and innovative work environment. * Work in a progressive environment towards data\-driven strategies. * A commitment to diversity, equality, and inclusion. * Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave. * Commitment to support individuals in having a work and life balance, offering flexible working arrangements. When joining the NHS family, there are a wealth of savings, discounts and support you will be able to access. * 24 hours employee assistance programme from Health Assured (EAP) * Eye care vouchers for Specsavers. * Health service discounts. * Blue Light card, a discount service for the emergency services and the NHS. * Cycle to work scheme. * Season ticket loan scheme. **About Us** NHS Resolution is a not\-for\-profit arm’s length of the NHS working for health care providers to resolve claims fairly and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development. NHS Resolution operates several indemnity schemes, on behalf of the Secretary of State for Health and Social Care, primarily for the handling of liability claims against English NHS Trusts and other commissioners and/or providers of NHS care. To apply please provide us with a supporting statement explaining exactly what you will bring to this role and how you meet the essential criteria in terms of your background, experience and career achievements to date. As well as your CV listing detailed work history and job responsibilities. **We recognise some candidates may wish to use AI to support their application. We do not prohibit such use but please clearly indicate in your application where you have used AI.** Review the attached candidate pack for further information. If you would like to know more about the opportunity please contact **Closing date: 13th September 2026** **We encourage applicants to apply promptly, as we reserve the right to close vacancies early should sufficient applications be received** **You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests.**

Head of Patient Referrals and Engagement

Talent 4 Good

Talent 4 Good are supporting one of the UK's leading providers of community healthcare services, delivering high\-quality NHS and private patient care closer to home to recruit a **Head of Patient Referrals and Engagement** **Role Title:** **Head of Patient Referrals and Engagement** **Location:** Hybrid **Salary:** DOE £80,000 \- £100,000pa **Department:** Commercial The role is accountable for the organisation's patient referral performance nationally. This role is central to ensure that patients are connected to their service pathways aligned with their NHS Integrated Care Board (ICB) contracts, their private service, and their internal clinical service capacity. The role holder sets the patient referral strategy, managing people, systems and process, deploying data\-led targeting frameworks and driving a cross\-functional referral management rhythm. **Role Responsibilities** **Patient Referral Management** * Own and drive organisation’s national NHS primary care patient referral system, ensuring referral volume run rates are forecasted, tracked, managed and optimised against ICB contracts and private growth plans. * Position the organisation as a trusted partner for our primary care referrer channel partners, including Single Point of Access providers (SPoA), Local Optical Committees (LOCs), optometrists, Primary Care Networks (PCNs), GP’s, Consortiums and Commercial Partners to improve access, choice, outcomes and experience for local communities, creating the platform to establish long\-term multi\-year contracts for all our services **Leadership** * Work as a member of the senior commercial leadership team, contributing to the overall commercial engine build and organisational growth agenda. * Directly line manage the Community Partners team, providing structured leadership, coaching, performance management and field support. * Build a high\-performance team culture, establishing clear individual KPIs, regular performance reviews and structured development plans for all CPs. **Stakeholder Relationship Management** * Build and grow a systematic, data\-led programme of relationships and advocacy development with Key Decision Makers (KDMs) and Key Influencers (KI) across our referral channel partners. * Move from reactive to proactive, intelligence\-driven engagement deploying the customer adoption ladder framework across referral channel partners. * Adopt a consultative, customer needs to value approach by connecting the value and solutions to our referral partner needs, which delivers a win for the referral partner, win for the patient and a win for the organisation. **Knowledge, Skills \& Experience** **Essential** * Proven experience in NHS primary care engagement, referral management or community healthcare business development. * Demonstrable experience of effective operational management, through people, systems and process which ensures the company delivers on its promise through proactive communication, coordination and management of demand and supply. * Demonstrable ability to build and sustain senior relationships with KDMs and KIs * Strong understanding of NHS primary care structures including PCNs, LOCs, LMCs, GP commissioning and SPoA processes. * Direct experience managing field\-based teams, including coaching and performance\-management * Track record of building high\-performing teams through both direct and matrix management frameworks. * Strong analytical skills with the ability to use data to prioritise territories, manage run rates and drive performance improvement. * Highly motivated, resilient and comfortable operating in a fast\-paced, growth\-focused environment. Strong commercial instinct. **Desirable** * Experience working within multiple specialities including Ophthalmology, Gastroenterology, Dermatology or ENT. * Established network of KDM and KI contacts across Primary Care Networks, GP Consortiums, GP Practices, Local Optical Committee, Optometrists, Single Point of Access Providers, Commercial referral Partners. * Experience of chairing cross\-functional teams and rhythms aligned to a common objective through communication, collaboration, ownership and performance. * Experience with CRM systems (e.g. HubSpot) and commercial reporting tools. * Experience producing board\-level reports, with clear insight and recommendations using both lead and lag KPIs * Entrepreneurial mindset with the drive to build new referral partner channel relationships from scratch.

Exec Director, Strategic BD

Syneos Health

**Description** Exec Director, Strategic BD Syneos Health® is a leading fully\-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support. Discover what your 25,000 future colleagues already know: Why Syneos Health * We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. * We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. * We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. **Job Responsibilities** **Executive Director, Strategic Business Development** **Job Summary** The Exec Director, Strategic BD is responsible for driving Enterprise\-level sales growth through global account strategy, strategic partnerships, and long\-term client engagement. This role focuses on identifying and securing high\-impact opportunities across the biopharmaceutical landscape by navigating complex procurement environments, leading preferred provider pursuits, negotiating master service agreements (MSAs), and orchestrating cross\-functional solution development. With a strong understanding of the clinical development lifecycle and deep relationships within the pharmaceutical industry, the Exec Director, Strategic BD partners closely with internal stakeholders across therapeutic strategy, operations, legal, finance, and delivery to create client\-centric growth strategies that support Syneos Health's global objectives. **Core Responsibilities** * Leads global business development efforts across a portfolio of high\-value accounts, driving strategic growth and revenue expansion. * Identifies, evaluates, and pursues enterprise\-level opportunities, including preferred provider arrangements, MSAs, and strategic alliances. * Creates and maintains multi\-year strategic growth plans for key global clients, aligned with Syneos Health’s commercial objectives. * Serves as a strategic advisor and trusted partner to client executives by understanding their business priorities, development pipelines, and partnership expectations. * Navigates complex global sourcing and procurement organizations to influence client decision making and streamline contracting processes. * Collaborates cross\-functionally with therapeutic leads, operations, delivery, and marketing to co\-create compelling, client\-tailored solutions. * Leads and coordinates the development of high\-impact proposals, RFP responses, and executive presentations. * Maintains up\-to\-date and accurate records in CRM systems (e.g., Salesforce), including account strategy documentation, contacts, opportunities, and communications. * Represents Syneos Health at key industry events, conferences, and client meetings to enhance brand visibility and cultivate new opportunities. * Monitors market dynamics and competitor activity to inform strategic pursuits and continuously refine account strategies. * Develops and implements an annual sales plan for assigned markets/accounts, including forecasting, objective setting, and quarterly reviews to adjust for evolving needs. * Prioritizes accounts and territory focus using data\-informed insights on client opportunity and market potential. * Creates and executes monthly objectives aligned to the sales plan, effectively managing time and resources to achieve targets. * Develops and maintains strategic account plans, proactively identifying client challenges and collaborating with internal teams to deliver solutions. * Builds and nurtures strong relationships with key client stakeholders, including decision\-makers and influencers, to expand account value. * Leads the design and execution of tailored, multi\-touchpoint sales strategies based on client needs, market dynamics, and strategic goals. * Drives account expansion strategies, including therapeutic alignment, renewals, and next\-phase opportunities. * Collaborates with cross\-functional teams—such as operations, therapeutic strategy, deal strategy, and delivery—to co\-create customized, client\-focused solutions. * Maintains up\-to\-date records of client activity, pipeline, and sales progress within CRM platforms such as Salesforce. * Acts as a client advocate internally, sharing insights on culture, preferences, and priorities to guide proposal development and team alignment. * Educates clients on Syneos Health’s differentiated value proposition and evolving service capabilities across clinical and commercial offerings. * Represents Syneos Health at client meetings, industry conferences, and professional events to elevate brand visibility and uncover new opportunities. * Monitors industry trends, competitive landscape, and emerging client needs to continuously refine engagement strategies. * Conducts regular reviews of territory performance and sales pipeline to inform sales planning and forecasting. **Qualifications** * Bachelor’s Degree in a science related field, Graduate Degree preferred * Proven experience in strategic sales, global business development, or client relationship management. * Significant experience in the clinical trial industry, with deep knowledge of the pharmaceutical landscape (required). * Deep understanding of clinical research service lines (e.g., full\-service offer, FSP and RWLP) and the full drug development lifecycle. * Demonstrated success in leading preferred provider pursuits and negotiating master service agreements. * Proven ability to build and maintain strategic relationships with mid\- to executive\-level stakeholders across large, matrixed organizations. * Strong consultative selling skills with the ability to uncover client needs and co\-create impactful, tailored solutions. * Excellent communication, presentation, and negotiation skills. * Collaborative and influential, with experience leading cross\-functional sales efforts and managing competing priorities with attention to detail. * Highly organized and able to prioritize effectively in a dynamic, fast\-paced environment. * Strategic thinker with strong business acumen and data\-driven decision\-making capability. * Proficient in MS Office Suite, Google Workspace, and CRM tools such as Salesforce. * Willingness to travel at least 60% for client engagements, internal meetings, and industry conferences **Get to know Syneos Health** Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000\+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever\-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com **Additional Information** Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

National Account Sales Manager - Moving and Handling

DDC

**The Opportunity** Working closely with our Category Manager, Sales Team, Marketing and wider commercial functions, you will take ownership of the commercial growth plan for Moving \& Handling and help turn market opportunity into sustainable, profitable sales. **KEY RESPONSIBILITIES** **Drive Commercial Growth** · Develop and deliver the annual commercial growth plan for the Moving \& Handling category. · Achieve agreed revenue, gross margin and growth targets. · Identify new customers, market segments and commercial opportunities. · Increase category penetration across existing customer accounts. · Build and maintain a strong pipeline of qualified opportunities. · Develop targeted growth plans for priority customers and market sectors. · Identify cross\-selling and upselling opportunities across the wider customer base. **Develop New Business** · Proactively identify and develop new customer relationships. · Build relationships with key clinical, procurement, operational and senior decision\-makers. · Support the development of strategic NHS, private healthcare and other relevant accounts. · Create opportunities rather than relying solely on inbound enquiries. · Lead or support major customer presentations, commercial proposals and negotiations. · Support strategic tenders, frameworks and high\-value opportunities. **Enable the Sales Team**   · Act as the commercial specialist for Moving \& Handling across the wider sales team. · Work alongside Regional Sales Managers and Account Managers to identify and convert opportunities. · Support sales colleagues to improve confidence and effectiveness in selling the category. · Develop clear commercial propositions, sales messaging and competitive positioning. · Support customer presentations, demonstrations and strategic account meetings. · Share best practice and successful sales approaches across the team. **Build Market Insight** · Maintain a strong understanding of the Moving \& Handling market, competitors and customer needs. · Monitor competitor activity, pricing, market trends and procurement developments. · Analyse sales performance and identify areas for growth and improvement. · Provide market intelligence and commercial recommendations to the leadership team. · Work with Marketing to develop targeted campaigns and lead\-generation activity. **Working Together** The National Account Manager will work closely with the Category Manager, who owns product expertise, supplier relationships, technical support, compliance and portfolio management. Together, the roles ensure a strong technical proposition and a clear commercial strategy to take that proposition to market. **Key relationships:** Sales Director • Head of Sales Category Manager • Regional Sales Managers • Account Managers • Marketing • Operations • Customer Service • Senior Leadership Team **What Success Looks Like** Success will be measured by the ability to create sustainable and profitable growth, including: **✓** Category revenue growth **✓** Opportunity conversion rate **✓** Gross margin performance **✓** Tender and bid success **✓** New customer acquisition **✓** Average deal value **✓** Growth within existing accounts **✓** Market share growth **✓** Qualified pipeline value **✓** Sales team engagement **About You** You will be a commercially minded sales professional with a strong track record of creating opportunities, developing customers and delivering growth. You will be comfortable operating both strategically and hands\-on — developing growth plans while spending time with customers, supporting the sales team and helping close major opportunities. **Essential Experience** · Healthcare, medical devices, Moving \& Handling, patient handling or a related sector. · Proven track record of delivering sales and revenue growth. · Strong business development and opportunity creation experience. · Experience growing existing customer accounts as well as winning new business. · Experience managing a sales pipeline against clear revenue and margin targets. · Strong commercial, negotiation and presentation skills. · Experience building relationships with senior decision\-makers. · Ability to work collaboratively with field sales and account management teams. · Strong analytical skills and the ability to use sales data to identify opportunities. **Desirable Experience** · Selling into the Care Sector, NHS and/or private healthcare market. · Understanding of Care Sector, NHS procurement, frameworks and tender processes. · Capital equipment or solution\-based sales experience. · Experience launching or growing a new product category, territory or market. **Personal Attributes** · Commercially driven · Results focused · Ambitious · Proactive · Strategic and hands\-on · Confident · Resilient · Curious · Collaborative · Comfortable challenging the status quo  · Accountable **First 12 months** · Develop a clear commercial growth strategy and understand current category performance, customers and market opportunity. · Identify priority customer segments and target accounts, and build a strong sustainable pipeline. · Increase penetration across existing accounts and support the sales team in converting major opportunities. · Strengthen competitive positioning and deliver agreed revenue and gross margin growth. · Establish a commercial model that can support future category growth. **Practical Requirements**   · Full UK driving licence • Remote based role ideally located in Oxford, Reading or the Midlands · Willingness to travel nationally with some overnight stays away · Induction will take place in Poole, Dorset office for a couple of weeks **Company Benefits** ·      Competitive salary plus OTE of 35% of base salary ·      Uncapped commission ·      Company vehicle ·      25 days holiday (increasing with length of service) ·      Private Medical Cover ·      Employee Assistance Program ·      Company Pension ·      Birthday Love2Shop Vouchers ·      Health Cash Back Plan which includes gym membership discounts ·      Life Insurance/Death in Service ·      Employee Volunteering Day **Why this role?** **Real ownership of a category with significant growth potential \- shaping strategy, building market presence and directly influencing commercial results.**   **WHY THIS ROLE?** Real ownership of a category with significant growth potential — shaping strategy, building market presence and directly influencing commercial results.

Customer Success Team Manager

Centellic

**Department:** Commercial **Employment Type:** Full Time **Location:** London **Reporting To:** Amy Elderfield **Description** We are seeking an experienced **Customer Success Manager – Team Lead** to join our London\-based Customer Success team. This is role, combines ownership of a small portfolio of customer accounts with leading a team of Customer Success Managers. You will be responsible for driving retention, engagement, user growth and long\-term customer value, while setting clear standards for how the team delivers across the customer lifecycle. In this customer\-facing leadership role, you will coach and support CSMs to deliver proactive onboarding, tailored success planning, health analysis, executive reviews, renewal support, advocacy building and expansion opportunity identification. You will lead by example through strong relationship management, commercial awareness and customer success expertise, helping customers achieve their objectives while supporting wider business goals. You will act as a trusted partner to customers and a strong internal collaborator, sharing customer insight with Product, Content, Sales, Support and other teams to continuously improve the customer experience. The role is suited to someone with strong Customer Success platform experience e.g. Gainsight/ChurnZero/ Planhat and to an individual who enjoys developing others, creating consistency in delivery, and using customer data, team insight and commercial judgement to improve retention outcomes. Key Responsibilities * Leading and developing the team through coaching, feedback, guidance and development planning, helping CSMs strengthen their customer success practice and commercial confidence. * Setting clear standards for customer delivery, ensuring the team creates and executes tailored success plans and customer journeys that support retention, adoption and engagement. * Overseeing onboarding quality, supporting the team to deliver timely, effective onboarding that is adapted to each customer’s workflow, priorities and business objectives. * Driving proactive customer health management, using usage, engagement, sentiment and commercial indicators to identify risks, opportunities and clear next steps. * Supporting complex customer situations, including escalations, renewal risks, negotiations and strategic account planning. * Enabling strong customer relationships, guiding the team on how to engage key users, decision\-makers and commercial stakeholders effectively. * Partnering with Sales and other commercial teams on renewal support, solution recommendations and growth opportunities, including cross\-sell, upsell and CSQLs. * Representing the voice of the customer by sharing feedback, trends and insight with Product, Content, Support and other relevant teams. * Embedding quality and consistency across QBRs, success planning, documentation, customer communications and use of the Customer Success platform. Skills Knowledge and Expertise **The Successful Candidate Will Have** * 1–3 years’ experience managing, supervising or formally coaching a Customer Success team, ideally within a B2B SaaS, subscription or information\-services environment. * Experience working with Customer Success platforms such as ChurnZero, Gainsight or Planhat, including using data, workflows and reporting to support consistency and team performance. * Strong strategic relationship\-building skills – able to represent the team with senior stakeholders and clients. * Expert communication and storytelling skills – able to influence both internal and external audiences. * Mastery of Customer Success methodologies and metrics – including customer health, churn dynamics, renewal levers and lifecycle strategies. * Advanced analytical and problem\-solving skills – guiding the team to interpret data and act on leading indicators. * Highly developed organisational and planning capability – balancing team priorities, escalations and cross\-functional projects. **About Centellic** Centellic stands at the center of the markets it serves, empowering organizations with indispensable data and insight to make critical decisions on growth, risk and opportunity. Through proprietary data, deep market expertise and AI\-enabled technology, our platforms are embedded in client workflows. That capability is underpinned by our events, which bring the market together to share perspective and deepen understanding of the issues shaping each sector. Together, they give organizations earlier visibility of emerging trends, and the clarity and confidence to act when decisions matter. At Centellic, we’re a global intelligence and information services business, setting the standard for how critical business decisions are made. **Why Centellic?** At Centellic, we help our clients make better decisions, and our people are at the heart of that work. Every individual plays an important role in this, bringing curiosity and high standards to everything they do. Those who thrive here take ownership, care deeply about their work and are committed to excellence. Standards are high because our people set them that way. And while we have decades of expertise, we are still growing, pushing and building something extraordinary. Centellic’s advantage is our people and the culture we’ve created together. It’s an environment where individuality is encouraged, relationships are genuine, and there’s a strong sense of purpose in what we’re building together. Collaborative, respectful and driven, we take our work seriously without taking ourselves too seriously. **Benefits** Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported: **Start Of Employment** * Eye care * Employee Assistance Programme * A day off for your birthday **After 3 Months Employment** * Pension (4% employer contribution and 4% employee contribution) **After 4 Months Employment** * Life assurance **After Probation** * Cycle to work scheme * Season ticket loan * £350 annual wellbeing allowance to contribute to gym memberships or fitness classes * Puregym access * Perks at work platform access **After 1 Year Service** * Private healthcare **Additional Perks** * Company socials * Access to Employee Affinity Networks * Mentoring scheme * Volunteering Day * Mortgage Advice * Work from anywhere (2 weeks) * Generous parental leave We are committed to making our organisation an inclusive, respectful \& engaging place to work with a culture shaped by our core values that promote equality, collaboration \& respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page. ‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’

Manager, Implementation Services

Loftware

At Loftware, *It’s all right there* — the scale, the expertise, and the opportunity to grow your career in a business\-critical industry. **Job Title:** Manager, Implementation Services **Possible locations:** Reading, United Kingdom (Hybrid) **Please note:** Visa sponsorship is not available for this role. **Work Schedule:** Primarily aligned with local regional office hours, with flexibility to accommodate customer, project, and team needs across time zones. **Salary Range Disclosure:** The expected salary range for this position is **£85,000 \- £110,000 per annum** . Compensation decisions are made in alignment with our compensation philosophy and are based on a variety of factors, including market data, experience, and skills. This role may also be eligible for additional incentive compensation and benefits, where applicable. **Key Responsibilities:** * Ensure the smooth functioning of client projects, including managing budgets, timelines, and resources to deliver high\-quality outcomes. * Drive the adoption and adherence to a globally consistent Professional Services Automation (PSA) process, ensuring alignment with company standards and best practices. * Evaluate and optimize the performance and utilization of technical consultants within projects, providing guidance and support for continuous improvement. * Collaborate with internal teams to identify and address project issues, facilitate solution development, and ensure seamless project execution. * Assist in scoping, estimation, and qualification of Statements of Work (SOW), working closely with the SOW team to align project objectives and resources. * Liaise with the Project Management Office (PMO) and Operation teams to streamline project implementation, billing processes, and resource management. * Provide strategic direction and leadership to drive project success and enhance team effectiveness, fostering a culture of collaboration, innovation, and excellence. **Qualifications:** * Bachelor's degree in Business Administration, Management, or a related field with 10\+ years similar industry experience. Master's degree preferred. * Proven experience in project management, particularly in a Professional Services environment, with a track record of delivering successful projects on time and within budget within the pharmaceutical, medical device, or life sciences industry. * Strong leadership skills with the ability to inspire and motivate cross\-functional teams to achieve common goals. * Excellent communication and interpersonal skills, with the ability to effectively collaborate and negotiate with internal and external stakeholders. * Strong team player with a collaborative mindset, committed to building and maintaining positive working relationships across all levels of the organization. * Process\-driven mindset with a focus on continuous improvement, efficiency, and operational excellence. * Proficiency in project management tools and software, with the ability to leverage technology to streamline processes and drive productivity. * Ability to utilize engineering vision and logic to support the team efficiently by providing them with the correct advice and direction, ensuring projects are executed with precision and excellence. **Why Join Us?** * Working for the undisputed global leader in a business\-critical industry offers unparalleled possibilities. * Our team is made up of the most talented, curious, and inspiring people in their fields, each bringing something unique to the table. * We use the power of the global team. * We set you up for success. We offer comprehensive training to all employees and place an emphasis on employee development. **We Win with Inclusion** At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunities employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. **About Us** **We make the Supply Chain work** At Loftware, our end\-to\-end cloud\-based labeling platform helps businesses of all sizes manage labeling across their operations and supply chain, and our solutions are used to print over 51 billion labels every year. With over 500 industry experts and 1,000 global partners, Loftware maintains a global presence with offices in the US, UK, Germany, Slovenia, China, and Singapore making us a trusted partner for companies in automotive, chemicals, clinical trials, consumer products, electronics, food \& beverage, manufacturing, medical device, pharmaceuticals, retail/apparel, and more. More about us: About Loftware \| Global Leader in Enterprise Labeling \& Packaging Join us — *\#It’s all right there.*

Pharmacovigilance Systems Specialist

Hyper Recruitment Solutions

A leading organisation in the pharmaceutical industry is seeking a dedicated Safety Systems \& Innovation Specialist to join their team in the Berkshire area, UK. This role offers a unique chance to work at the intersection of business operations and IT, driving innovation and continuous improvement in patient safety systems. This role is an initial 12 contract with the potential to extend. **Key Duties And Responsibilities** Your duties as the Safety Systems \& Innovation Specialist will be varied however the key duties and responsibilities are as follows: * As the Safety Systems \& Innovation Specialist, you will support and enhance safety systems used across pharmacovigilance and patient safety operations. * As the Safety Systems \& Innovation Specialist, you will contribute to the ongoing Veeva Safety stabilisation phase and recurring upgrade cycles. * As the Safety Systems \& Innovation Specialist, you will act as a business systems specialist, coordinating between business operations and IT. * As the Safety Systems \& Innovation Specialist, you will drive analysis and research into technology solutions, including pilots and communication of results. **Role Requirements** To be successful in your application to this exciting role as the Safety Systems \& Innovation Specialist we are looking to identify the following on your profile and past history: * Relevant degree in a related field. * Extensive industry experience in safety systems support, pharmacovigilance systems, or validated systems. * A working knowledge and practical experience with GxP environments and validated computer systems. This role is ideal for someone who thrives in a dynamic environment and enjoys the challenge of translating business needs into effective system configurations. You will be joining a collaborative team that values innovation and continuous improvement, offering you the chance to make a significant impact on patient safety and pharmacovigilance operations. Key Words: Safety Systems / Pharmacovigilance / GxP / GPvP / Argus / Veeva Safety / Business Analysis / System Implementation / Continuous Improvement / Technology Solutions / Patient Safety / Innovation Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome applications from anyone who meets the role requirements. HRS exclusively supports the Life Science sectors, combining recruitment expertise with scientific knowledge to help you advance your career.

Director - Digital Healthcare

KPMG UK

**Job details** **Location:** Birmingham, Bristol, Leeds, London, Manchester **Capability:** Advisory **Experience Level:** Director **Type:** Full Time **Business Area:** Cyber **Contract type:** Permanent **Job Description** **Director \- Digital Healthcare** The role will be working in the UK Digital Healthcare practice within our Technology and Data service line in Advisory, supporting clients across Infrastructure, Government and Health. Our clients are making major investments in digital platforms, data, automation and electronic patient record capabilities, but the value is only realised when technology is adopted, embedded into clinical and operational workflows, and connected to measurable outcomes. This Director role is designed for a leader who can originate, sell and deliver large national and local mandates where technology deployment, adoption, change and benefits realisation are treated as one integrated transformation challenge. **The team** KPMG is a major advisor to the UK healthcare market, supporting national bodies, systems, providers and local organisations to deliver complex transformation. This role will sit within a growing Cyber and Digital Healthcare business and work closely with cyber, data, AI, cloud, technology transformation, operational improvement, clinical transformation, change and managed services teams. The successful candidate will help scale our market\-facing capability in digital adoption and technology\-enabled outcomes, with particular focus on EPR, AVT and other digitally enabled health and care workflows. **The role** This is a Director role to lead our go\-to\-market and delivery approach for Digital Healthcare, with a focus on large national mandates and local health and care mandates that deploy technology as part of a broader ambition to improve productivity, operational performance, staff experience, patient experience and outcomes. The role is not simply about implementing systems. It is about helping healthcare organisations get the best out of technology by shaping the operating model, redesigning pathways, preparing users, embedding adoption, and sustaining new ways of working after go\-live. The successful candidate will be credible with senior healthcare leaders, digital leaders, operational leaders and clinical stakeholders, and will be able to move comfortably between strategy, delivery, adoption and benefits realisation. They will understand the practical realities of implementing EPR, AVT and wider digital health technologies in complex healthcare environments, and will know how to turn deployed technology into changed behaviours, improved workflows and measurable outcomes. Core distinction: this role is not a pure technology deployment role. It requires deep experience of adoption, change, workflow redesign, benefits delivery and embedding technology into everyday clinical, operational and corporate ways of working. **The Director role will be responsible for the following areas:** * Work collaboratively with the leadership of the Digital Healthcare business, Technology and Data service line, IGH colleagues, capability leads and alliance partners to deliver the digital health business plan for national and local healthcare clients. * Originate, shape and lead major digital healthcare opportunities focused on technology\-enabled transformation, including EPR, AVT, digital front door, workflow automation, analytics, interoperability, service redesign and digitally enabled productivity. * Lead the end\-to\-end delivery of complex digital healthcare transformation programmes, ensuring that technology deployment is connected to adoption, change, clinical and operational workflow redesign, benefits realisation and sustainable outcomes. * Build and manage relationships with NHS England, national health bodies, provider organisations, local health and care organisations, private healthcare organisations, digital leaders, clinical leaders and operational executives. * Develop propositions that combine technology transformation, digital adoption, clinical and operational change, data, AI, cyber, cloud, privacy, service design and managed services into practical offerings for healthcare clients. * Work with clients to define the case for change, target outcomes, adoption strategy, delivery roadmap, operating model, benefits framework and governance needed to realise value from technology investments. * Lead multidisciplinary teams across business change, clinical transformation, service design, product delivery, technology implementation, data, cyber, cloud and operational improvement. * Actively contribute to relationships with technology partners and vendors, from major EPR and enterprise platforms to specialist AVT, workflow, analytics and automation providers, while maintaining KPMG’s independent advisory position. * Build the people capability required to scale the practice, including recruiting and developing specialists in digital health, adoption, change, technology implementation, benefits delivery and healthcare transformation. * Contribute to practice management, including proposition development, thought leadership, knowledge management, reusable delivery assets, training and market eminence. **Reporting to the Lead Digital Healthcare Partner, the Director role involves:** * Taking accountability for the delivery of digital healthcare engagements and leading multiple programmes or workstreams on a day\-to\-day basis with the support of Senior Managers, Managers and specialist teams. * Being responsible for expanding KPMG’s Digital Healthcare services across national and local mandates, with a clear focus on technology\-enabled outcomes rather than technology deployment alone. * Acting as a trusted adviser to clients on the pursuit, design and delivery of digital healthcare programmes, including those using EPR, AVT, AI, data and cloud\-enabled technologies. * Leading business development, bid strategy, proposal development, client presentations and commercial negotiation for major Digital Healthcare pursuits. * Building and managing excellent networks and client relationships, typically at CEO, COO, CIO, CCIO, CNIO, CDO, CTO, Director of Digital, Director of Transformation, Chief Clinical Information Officer, Chief Nursing Information Officer, Medical Director and board level. * Providing leadership across delivery teams to ensure strong programme governance, risk management, commercial control, quality, stakeholder alignment and outcome delivery. * Coaching and developing team members, with a focus on building digitally confident, healthcare\-literate and commercially sharp talent able to deliver national and local healthcare mandates. * Working across KPMG to integrate the strongest capabilities from digital, technology, cyber, data, AI, cloud, operational transformation, change and managed services. * Travelling across the UK to regional offices and client sites, and internationally where required to support client delivery or alliance development. * Acting in line with KPMG’s values at all times. **The person** * Bachelor’s degree qualification. MBA, Master’s degree or relevant professional qualification desirable. * Significant experience working in digital healthcare, either in consulting, professional services, a technology provider, a system integrator, an NHS or healthcare organisation, or an allied public sector environment. * Proven track record of selling and delivering complex digital health programmes, ideally including EPR, AVT, workflow automation, digital adoption, clinical transformation, operational productivity or technology\-enabled service redesign. * Deep understanding of the UK healthcare landscape, including NHS national bodies, provider organisations, local health and care systems, digital policy, operational pressures and the realities of clinical and operational change. * Experience delivering major technology\-enabled transformation across the full lifecycle, from strategy, business case and roadmap through mobilisation, design, build, deployment, adoption, optimisation and benefits realisation. * Specific experience of embedding technology into ways of working, including change impact assessment, stakeholder engagement, training strategy, floorwalking or hypercare, adoption measurement, benefits tracking, workflow redesign and post go\-live optimisation. * Ability to connect technology delivery to measurable outcomes, including productivity, staff time released, clinical safety, patient experience, operational flow, data quality, digital maturity, risk reduction and financial benefits. * Experience of working with senior healthcare stakeholders, including board\-level leaders, clinicians, operational teams, digital and technology teams, information governance, finance, workforce and transformation teams. * Strong understanding of Government Digital Service principles, NHS service standards, digital health assurance expectations, clinical safety, accessibility, information governance, data protection and technology delivery disciplines relevant to healthcare. * Experience developing or contributing to business and investment cases for healthcare or public sector technology programmes, including benefits logic, value case, affordability, deliverability and risk. * Credibility with technology vendors and alliance partners, with the ability to shape joint propositions while protecting KPMG’s independence and client\-first advisory position. * Experience leading multidisciplinary teams using agile, waterfall or hybrid delivery methods, with the judgement to apply the right delivery approach for complex healthcare environments. * Commercially aware, with the relationships, market insight and delivery credibility required to build a significant revenue portfolio and convert market demand into profitable wor

Oracle Database and Application Support

NEC Software Solutions

Come join us and make a difference in the world! Discover more at www.necsws.com **NO AGENCIES PLEASE** **Job Description** **Please note, role can be remote or Hybrid, subject to location.** Join our skilled team as an Oracle Database Application and Support Analyst, supporting software solutions for 100\+ esteemed customers, including prominent names in the Public Sector. This unique opportunity involves working with a mix of on\-premises, private, and public cloud\-based systems. **Main Responsibilities:** As an Oracle Database and Application Support Analyst, expect engaging duties: * Apply software updates, and perform technology upgrades * Conduct installations of new software and troubleshoot related issues efficiently. * Proactively review metrics, and address potential database performance, and backup concerns. * Communicate professionally with customers and provide innovative solutions. * Collaborate within the team, share workloads, and foster a supportive environment. * Collaborate with the broader IT support teams like Networks, UNIX, Cloud Ops etc … * Identify areas of improvement where outcomes can be improved for customers through automation, enabling efficiency in processes, etc … **Qualifications** **Essential Skills/Experience:** * Experience with Oracle Database Management including upgrades for single\-instance environments. * Experience in installing and maintaining software on Solaris, Linux, or Windows Server. * Deployment of Apache Tomcat\-based web applications, enhancing web services capabilities. * Strong aptitude in direct customer interaction via video, telephone, and email. * Ability to troubleshoot and diagnose performance issues using native Oracle tools like STATSPACK and latest Oracle tools like OCI Analytics * Familiarity with ITSM process and ability to leverage modern ITSM tools like ServiceNow, Ivanti or similar. * **Eligibility for UK Security Clearance** **Desirable Skills/Experience:** * Expertise in Apache Web Server configuration and management, optimizing web app performance. * Proficiency in Unix shell scripting, streamlining administrative tasks and automation. * Familiarity with Ansible set up and managing and implementing Ansible roles as part of automation * Experience in scripted database and software backups and recovery, ensuring data security. * Knowledge of Microsoft IIS Web Server configuration and management. * Understanding of network architecture, bolstering infrastructure expertise. * Oracle Certification **Additional Information** We are proud of the benefits we offer employees of NEC Software Solutions * Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) * 25 days paid holiday with the option to buy/ sell * 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) * A Group Pension Plan with fantastic employer contributions up to a maximum of 8\.5% * A fantastic selection of flexible benefits to suit your individual needs * We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life * All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. Candidates must be able to demonstrate a pre\-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. This role will require UK Security Clearance. **NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.** **Who We Are:** We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000\+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.

Senior Information Analyst

Sirona care & health

The Business Intelligence Team plays a pivotal role at the heart of the organisation, turning data into insight and insight into action. We lead in capturing high‑quality performance information from across the organisation and transforming it into meaningful intelligence that empowers managers to deliver outstanding services. We don’t just provide data—we help people understand it. By supporting managers to interpret their performance reports, we enable them to make confident, evidence‑based decisions that enhance service quality and improve outcomes for the individuals and communities we serve. We ensure all statutory and contractual reporting is delivered accurately and on time, meeting the expectations of internal teams as well as external stakeholders such as commissioners. Our work strengthens transparency, drives performance, and keeps the organisation accountable to the highest standards. Business Intelligence will increasingly be of strategic significance, supplying the organisation with the insight required to manage budgets effectively, spot trends, and steer the organisation toward long‑term goals. Our Intelligence helps shape the direction of the organisation, influence future investment, and unlock opportunities for innovation and improvement. * Work with the Principal Analyst to provide a comprehensive and high\-quality performance management service to the organisation, and externally across a range of organisations * Plan projects and strategies for developing statistical/analytical information aspects of business area * Support and deputise for Principal Analyst * Line management of Information Analysts * Create and maintain effective team working and motivate others * Work with Data Warehouse team to develop the Sirona data warehouse to improve business intelligence efficiencies and effectiveness * Work with the Systems Team to advise on reporting requirements and develop electronic solutions for data capture Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a *real* difference in our community, surrounded by teams who value your unique ideas. We are Sirona care \& health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire. Agenda for Change Salary, full NHS benefits, 27\+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive. We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve. Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for *all* our colleagues and apprentices. Interested? View our benefits leaflet which you can find attached to this vacancy. For further details / informal visits contact: Name: Rachel Potter Job title: Principal Analyst Email address: Rachel.Potter2@nhs.net

G7 Senior Data Architect

UK Health Security Agency

Birmingham (23 Stephenson Street) Leeds (Quarry House) Liverpool (Cunard Building) London (10 SC) **Job Summary** At the UK Health Security Agency (UKHSA), our mission is to ensure national health security by addressing infectious diseases and external threats. We serve as a trusted advisory resource to both the government and the public, focusing on minimizing health inequalities in various communities. Our mission is both challenging and innovative, driving us to create a diverse, skilled workforce, which is representative of the communities we serve. This role will be specifically focused on meeting the pandemic preparedness strategy for the UK. **Digital and Data** The UKHSA Digital and Data Directorate strategically manages a suite of modern, secure data tools and platforms, ensuring access to high\-quality data services. The DD\&A team within the directorate comprises solution architects, data architects, and data modelers, and collaborates with organizational units throughout UKHSA. They provide expertise in data modelling, flow design, and tooling, utilizing top\-tier cloud and on\-prem solutions to deliver insights for safeguarding public health. As a Senior Data Architect, you will lead data design programmes, collaborating with peers to analyse, design, and implement our evolving data and analytics estate. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. **Please visit our careers site for more information https://gov.uk/ukhsa/careers** **Job Description** Your role as Senior Data Architect will include the following activities: * Analyse and translate business need into sustainable data flows. * Evaluate, understand, and document existing data systems * Assess the impact of change, and effectively communicate data design and change implications * Collaborate with and guide multiple stakeholders on data\-centric initiatives. * Maintain a broad knowledge of our existing and planned data estate. * Stay current on modern data tooling, select, and evaluate options as needed. * Optimise how data is stored and moved through UKHSA, aligning with strategic objectives and operational efficiency. * Address specific data challenges within a governmental/health context. * Provide thought leadership, patterns, and best practices across diverse data domains. * Manage processes related to data architecture, ensuring adherence to standards, policies, and best practices. The aforementioned list outlines the tasks, responsibilities, and expected outcomes associated with the role. The job incumbent is expected to perform any additional duties not explicitly listed but reasonably required by their line manager. The post holder will also develop working relationships and communicate regularly with a wide range of individuals, clinical and non\-clinical, internal, and external to UKHSA. Other government and non\-governmental organisations such as the NHS, ONS, Devolved Nations bodies Joining our team as a Senior Data Architect, you will be at the forefront of transforming our data landscape. Collaborating closely with stakeholders and technology experts, you will be instrumental in crafting innovative Data Design and Architecture solutions tailored to meet both current and future business needs. Leveraging your wealth of experience, you will contribute to the development of cutting\-edge data architectures, spanning AWS, Azure, and on premises infrastructure. To ensure success as a data architect you should have substantial knowledge of how to optimise our data architecture in terms of efficiency, compliance, agility and simplicity and understand the impact of poor access to high quality data. You should have knowledge across multiple different data domains including on premise and cloud data architecture, data flows and interfaces, data management such as data quality, lineage, catalogues, business intelligence and analytics. A core understanding of data modelling approaches is also required. You should be skilled in understanding the big picture, whilst attending to detail, and able to obtain a broad level of understanding across multiple areas of our complex data estate. You should be able to use this knowledge along with data architecture skills to understand the impact of changes as our data systems, feeds and data products evolve and guide implementation teams. You should be able to engage with a wide range of technical, specialist and leadership roles to analyse, document and guide optimisation of our data estate Your role as Senior Data Architect will include the following activities: * Analyse and translate business need into sustainable data flows. * Evaluate, understand, and document existing data systems * Assess the impact of change, and effectively communicate data design and change implications * Collaborate with and guide multiple stakeholders on data\-centric initiatives. * Maintain a broad knowledge of our existing and planned data estate. * Stay current on modern data tooling, select, and evaluate options as needed. * Optimise how data is stored and moved through UKHSA, aligning with strategic objectives and operational efficiency. * Address specific data challenges within a governmental/health context. * Provide thought leadership, patterns, and best practices across diverse data domains. * Manage processes related to data architecture, ensuring adherence to standards, policies, and best practices. The aforementioned list outlines the tasks, responsibilities, and expected outcomes associated with the role. The job incumbent is expected to perform any additional duties not explicitly listed but reasonably required by their line manager. The post holder will also develop working relationships and communicate regularly with a wide range of individuals, clinical and non\-clinical, internal, and external to UKHSA. Other government and non\-governmental organisations such as the NHS, ONS, Devolved Nations bodies Joining our team as a Senior Data Architect, you will be at the forefront of transforming our data landscape. Collaborating closely with stakeholders and technology experts, you will be instrumental in crafting innovative Data Design and Architecture solutions tailored to meet both current and future business needs. Leveraging your wealth of experience, you will contribute to the development of cutting\-edge data architectures, spanning AWS, Azure, and on premises infrastructure. To ensure success as a data architect you should have substantial knowledge of how to optimise our data architecture in terms of efficiency, compliance, agility and simplicity and understand the impact of poor access to high quality data. You should have knowledge across multiple different data domains including on premise and cloud data architecture, data flows and interfaces, data management such as data quality, lineage, catalogues, business intelligence and analytics. A core understanding of data modelling approaches is also required. You should be skilled in understanding the big picture, whilst attending to detail, and able to obtain a broad level of understanding across multiple areas of our complex data estate. You should be able to use this knowledge along with data architecture skills to understand the impact of changes as our data systems, feeds and data products evolve and guide implementation teams. You should be able to engage with a wide range of technical, specialist and leadership roles to analyse, document and guide optimisation of our data estate Person specification **Essential Criteria** * Interpreting technical needs of business stakeholders into designs they can understand * Producing relevant data models across multiple subject areas * Explaining which models to use for which purpose * Understanding industry\-recognised data modelling patterns and standards, and when to apply them * Comparing the development and optimisation of sophisticated data models * Develop and set data standards across multiple subject areas * Designing data architecture that deals with problems spanning different business areas **Desirable** * Data profiling and source system analysis * Presenting clear insights to colleagues to support the end use of the data * Understanding the impact on the organisation of emerging trends in data tools, analysis techniques and data usage * Experience with several of the following tooling or tool equivalents: LeanIX, Erwin Data Modeller, AWS, Azure, SQL Server, RedShift, JIRA, Confluence, Draw IO, Visio, Collibra, Informatica Alongside your salary of £56,185, UK Health Security Agency contributes £16,276 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). * Learning and development tailored to your role * An environment with flexible working options * A culture encouraging inclusion and diversity * A Civil Service pension with an employer contribution of 28\.97% Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be t

Senior Technical Designer - Medidata RAVE Certification required

Fortrea

Senior Technical Designer – Medidata RAVE certified Join our growing team and discover your extraordinary potential by working as a Senior Technical Designer within our division, working with some of our most important sponsors. The position offers a strong support network, flexible working solutions and the opportunity to progress your career. This is a permanent, full\-time home\-based role in the United Kingdom, Romania, Bulgaria, Poland, Czech Republic, Hungary. In a client\-facing and project management focused role, you will lead eCRF design within the scope of assigned projects. We are looking for an experienced and certified RAVE database designer who has good specification writing experience. **Your Responsibilities** * Development and implementation of solutions to global technical service issues and concerns regarding EDC tool Medidata RAVE * Responsible for designing the eCRF in leading EDC Rave system * Responsible for the preparation and /or review draft and final eCRF, edit check specifications for assigned projects to ensure quality and consistency * Follow attention to detail approach and participate in sponsor meetings and audits/inspections * Assist Managers in data collection for productivity, Quality, timelines and resource planning * Responsible for performing quality control procedures for specification development * Conducts team meetings and provide guidance to Programmers and Data managers * Participate in the validation of EDC studies when requested * Responsible for the creation and maintenance of library objects within the Global Libraries * Responsible for ensuring compliance of standard objects usage throughout the business * Perform all activities related to specification development for study build and design of databases according to Standard procedures **Your Profile** * Good knowledge of drug development process and Clinical Data Management Programming * You are Medidata Rave EDC Certified Study Builder * You have previous experience of protocol interpretation skills \& building/programming databases in RAVE * Candidates must be fluent in English language (both verbal and written) * Medidata RAVE and protocol interpretation experience strongly preferred * Technical expertise: Design Screens \& Program Edits in RAVE and Inform * Good problem solving skills and a proactive approach * Good oral and written communication skills * Good knowledge of clinical trial process and data management, biometrics, and systems applications to support operations preferred * Ability to work in a team environment * Good time management skills and the ability to work to tight deadlines whilst maintain the highest standards of quality work * Candidates must be fluent in English language (both verbal and written). * Minimum 5 years of relevant work experience to include data management and/or database programming and spec design activities **What You Can Expect From Us** * Office based or home based anywhere in Europe or South Africa (listed countries) * Rewarding and meaningful work in an established, diverse, highly profitable and respected global company * Highly competitive compensation packages, including various local benefits such as pension contributions, complimentary health insurance plans, remote working allowances etc. * A genuine work life balance * Flexibility in working hours * A thorough onboarding with support from your personal mentor Fortrea is actively seeking motivated problem\-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life\-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact. For more information about Fortrea, visit www.fortrea.com. **Fortrea Is Proud To Be An Equal Opportunity Employer** As an EOE/AA employer, Fortrea strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply. For more information about how we collect and store your personal data, please see our Privacy Statement. If, As a Result Of a Disability, You Require a Reasonable Accommodation To Complete Your Job Application, Pre\-employment Testing, Job Interview Or To Otherwise Participate In The Hiring Process, Please Contact taaccommodationsrequest@fortrea.com. Please note that this e\-mail address is only for job seekers requesting an accommodation. Please do not use this e\-mail to check the status of your application. Learn more about our EEO \& Accommodations request here.

Clinical Business Analyst Team Leader

Sherwood Forest Hospitals NHS Foundation Trust

*An exciting opportunity has arisen within the Clinical Business Support Team (NHIS) for a Clinical Business Analyst Team leader. This is a full\-time permanent post.* Are you passionate about working in digital services and improving health and care through technology? Do you want to help future\-proof the NHS by supporting digital transformation? If so, we would like to hear from you. We are seeking an enthusiastic individual to join our team. We are looking for a highly motivated individual with excellent communication, organisational and line management skills. The successful candidate will support and empower end users to use clinical systems effectively through the analysis, training, digital transformation initiatives and project workstreams, including system upgrades and new system rollouts. You will line manage a small collaborative team working across the Nottinghamshire and Derbyshire Health Community to achieve shared goals and support the delivery of high\-quality patient care. To understand the role in more detail, please refer to the attached job description and person specification **We are an award\-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.** Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here. We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS\-run hospital in the East Midlands. We know happy colleagues deliver better care. All our teams work in a supportive environment, which nurtures your wellbeing and provides opportunities for development and progression. We do not just care for our patients, we also care for you. We have an open, inclusive and diverse culture and we would like you to be part of the team. **Role** **Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:** Skilled Worker visa: eligible healthcare and education jobs \- GOV.UK For further details / informal visits contact: Name: Claire Garner Job title: Digital Workforce Development Manager Email address: claire.garner2@nhs.net Telephone number: 07595089964

Brand Marketing Director - Luxury Accessories

Mode Executive

Mode is proud to be partnering with an exciting, fast\-growing contemporary luxury accessories brand seeking a highly accomplished Brand \& Marketing Director to lead its global brand, marketing and communications strategy. This is a pivotal leadership opportunity within a purpose\-driven London\-based business that has built a strong reputation for distinctive design, exceptional craftsmanship and a modern approach to luxury. With an increasingly international customer base and ambitious growth plans, the business is entering an exciting next phase. The Brand \& Marketing Director will play a central role in defining the next chapter of the brand, balancing creative excellence, brand desirability and measurable commercial growth. Reporting directly to the Managing Director and working closely with the Founder, this is a highly influential role with significant ownership over the brand's global direction. The Role • Define and evolve the global brand strategy, positioning and creative direction • Lead integrated global marketing and communications strategies across international markets • Establish a clear and distinctive brand identity across every customer touchpoint • Set the creative standard across campaigns, photography, content and brand communications • Oversee PR, communications, influencer marketing, social media, content and brand activations • Develop campaigns that build long\-term brand equity, cultural relevance and customer desirability • Work closely with the Founder, Managing Director and senior creative stakeholders to shape the brand's future direction • Partner with Product, E\-commerce, Retail, Wholesale and Operations to ensure a consistent customer experience • Use customer insight, market trends and commercial data to inform brand and marketing strategy • Own and optimise marketing budgets, ensuring investment delivers measurable commercial return • Lead, inspire and develop a multidisciplinary team spanning Creative, Graphic Design, PR \& Communications, Marketing, Social, Content and Brand Activations • Drive international brand growth while maintaining a consistent and elevated global identity • Identify new opportunities to strengthen the brand's cultural relevance and market position • Champion innovation, emerging technologies and AI to enhance creativity, efficiency and marketing performance Requirements • 15\+ years' experience in senior brand and marketing leadership roles • Strong background within luxury, premium fashion, accessories or lifestyle • Proven track record of building and scaling brands across international markets • Significant experience developing brand strategy and leading integrated 360° marketing campaigns • Exceptional creative judgement and a sophisticated understanding of luxury and contemporary aesthetics • Experience working closely with Founders, Art Directors and creative teams • Strong expertise across brand strategy, marketing, PR, influencer, content, social and communications • Commercially astute, with experience managing significant budgets and demonstrating ROI • Strong understanding of customer insight, market trends and data\-led decision making • Proven experience building, mentoring and leading high\-performing multidisciplinary teams • Exceptional communication, presentation and senior stakeholder management skills • An inspiring and credible leader who can operate with both creative instinct and commercial discipline • Passion for craftsmanship, innovation and the evolving luxury landscape • Experience leveraging AI and emerging technologies within creative and marketing environments The Opportunity This is an opportunity to join a high\-growth contemporary luxury brand at a genuinely transformational stage, with the chance to shape its global identity, creative direction and commercial trajectory. You will have significant visibility at senior leadership level, working directly with the Managing Director and Founder and leading a broad multidisciplinary team. London \| Permanent \| Hybrid To apply, please send your CV to info@modesearch.co.uk or click the apply button. *Please note: due to high volumes of interest, only shortlisted candidates will be contacted.*

Head of Digital Marketing

Chemistree | Resourcing & Recruitment

**Director of Brand, Digital and AI \- Exciting senior opportunity shaping the future growth of a specialist healthcare learning business** **Role** : Director of Brand, Digital and AI **Sector** : Pharmaceutical/Healthcare, Brand, Digital Product, AI Innovation and Commercial Enablement **Package** : Flexible negotiable competitive salary, bonus, pension, private healthcare, life insurance, 25 days' holiday **Location:** Fully remote; UK based **Role type: Director, Digital Innovation, Brand Strategy, AI Enablement, Digital Transformation** This is an exciting opportunity to join our client in a newly created senior role spanning brand, digital product, AI innovation and commercial enablement. Reporting to the President, Global Learning Solutions, the Director of Brand, Digital and AI will build the brand, digital\-product and AI\-innovation layer that supports the company's next stage of growth across pharmaceutical and healthcare clients. The role will make the business easier to understand, easier to sell, easier to scale and easier to experience. It combines strategic ownership with hands\-on delivery, improving how the company presents its expertise, develops digital experiences, turns intellectual property into scalable offers and uses AI to improve quality, speed and consistency. Working across internal and external priorities, the successful candidate will influence senior leaders and cross\-functional teams, while partnering with technical specialists, agencies and third\-party vendors to translate ideas into practical, commercially valuable solutions. **Key Responsibilities:** * Define and evolve the company's brand proposition, positioning, messaging and tone of voice. * Create messaging frameworks for different audiences, services and client needs, ensuring consistency across the website, pitch decks, proposals, social channels, events, digital tools and client\-facing materials. * Lead the UX/UI direction for digital tools, platforms and productised services, improving journeys for clients, learners, managers, trainers and internal teams. * Establish design standards, UI principles and reusable digital patterns, using feedback and data to improve digital experiences over time. * Partner with technical, learning and commercial teams to turn ideas into usable and scalable digital products. * Identify practical opportunities to use AI across content, proposals, training support, coaching, reporting, research and internal workflows. * Build AI\-assisted processes, prompt systems, templates and repeatable workflows, and prototype new AI\-enabled tools or service enhancements. * Establish responsible AI standards covering quality, accuracy, confidentiality and relevance within healthcare. * Help teams adopt AI in ways that improve output while preserving professional expertise and judgement. * Turn the company's expertise and intellectual property into clearer, more scalable and repeatable offers. * Create pitch narratives, proposal tools, proposition frameworks and sales\-enablement materials that support business development, client retention and growth. * Identify opportunities for scalable digital products, tools and subscription\-style services. * Set the creative standard for brand, digital and client\-facing materials, improving the quality and consistency of decks, proposals, case studies, articles, training assets and digital content. * Build reusable templates, toolkits and content frameworks, translating complex healthcare and pharmaceutical subjects into clear, credible and engaging content. * Own the strategic direction of the website and wider digital presence, improving how services, expertise, case studies and productised offers are presented online. * Use analytics and feedback to strengthen digital engagement, user journeys and the quality of new\-business enquiries. * Relevant degree or equivalent professional experience in brand, marketing, digital product, innovation, technology, business transformation or a related discipline. * Evidence of ongoing professional development across digital platforms, AI, analytics, UX/UI or transformation would be advantageous. **The Client** Our client is a specialist healthcare learning and development business supporting pharmaceutical and healthcare clients. The company works with global and regional stakeholders to deliver learning, coaching, behaviour\-change and digital solutions. This role will help the company communicate its expertise more powerfully, develop scalable products and services, and embed practical digital and AI\-enabled ways of working across the business. **The Person** * Proven experience leading cross\-functional and international teams or programmes, including influencing stakeholders without direct authority. * Ability to translate strategic goals into clear, actionable operational plans and deliver tangible outcomes. * Strong decision\-making and prioritisation skills, balancing client value, revenue growth, profitability and scalability. * Hands\-on experience of digital platforms, workflow automation, AI or analytics, with evidence of introducing technology\-enabled improvements. * Strong change\-leadership skills, with the ability to inspire, influence and align teams through transformation. * Experience identifying and implementing new ways of working, including technology\-enabled workflows and scalable systems. * Deep understanding of pharmaceutical and life\-sciences operations, compliance, client expectations and the regulatory, ethical and commercial environment. * Excellent communication and storytelling skills, with the ability to simplify complex subjects for executive, client and internal audiences. * Credibility in building relationships across medical, commercial and senior\-leadership stakeholders. * Sensitivity to cultural differences and the ability to foster inclusion across global delivery teams. * Resilience, adaptability and a practical, hands\-on approach within a complex and evolving business environment. **Desirable:** * Strong understanding of the financial drivers of profitability and margin management, and the ability to connect operational measures with financial outcomes. * Expertise in digital marketing, AI enablement and digital transformation. * Track record of embedding operational discipline to improve efficiency, consistency and scalability across projects. * Experience developing digital products, productised services or subscription\-style propositions. * Experience directing external agencies, digital\-platform partners or specialist technology vendors. * Passion for developing talent, mentoring emerging leaders and creating a culture of continuous learning and improvement. **To Apply:** If you are suitable for this position, please send a copy of your CV. Alternatively, call the recruitment team at Chemistree Solutions Ltd. **Chemistree is a pharmaceutical and healthcare recruitment specialist.**

Director of Marketing & Communications - Luxury Fashion House

Mode Executive

Mode Executive is partnering with an internationally recognised luxury Maison to appoint an exceptional **Marketing \& Communications Director** to lead the UK \& Ireland market. This is a rare opportunity to join one of the world's most prestigious luxury brands, taking ownership of the local marketing and communications strategy while shaping brand desirability, driving commercial performance and leading a high\-performing team. **The Opportunity** Reporting into the senior leadership team, you will be responsible for translating global brand strategy into impactful local execution across the UK \& Ireland. You will play a pivotal role in strengthening brand equity, delivering best\-in\-class campaigns and ensuring every customer touchpoint reflects the highest standards of luxury. Working cross\-functionally with regional and global stakeholders, you will lead the development and execution of integrated marketing and communication initiatives that drive both brand awareness and commercial success. **Key Responsibilities** * Develop and execute the UK \& Ireland marketing and communications strategy aligned with global brand objectives. * Create long\-term market plans that enhance brand equity and support sustainable business growth. * Lead integrated 360° marketing campaigns across digital, print, PR, events, media, partnerships and experiential activations. * Drive brand storytelling, press relations and communications strategy to maximise visibility and desirability. * Oversee luxury events, product launches, VIP experiences and ambassador programmes. * Manage significant marketing and advertising budgets, ensuring maximum return on investment. * Analyse market performance, customer insights and competitor activity to identify opportunities for growth. * Partner closely with retail, merchandising, operations and commercial teams to optimise product launches and in\-store performance. * Support both retail boutiques and wholesale partners with impactful marketing initiatives and customer engagement strategies. * Lead, mentor and develop a talented marketing and communications team, fostering a collaborative, high\-performance culture. **About You** We are looking for an experienced luxury marketing leader who combines strategic thinking with outstanding execution. You will bring: * 15\+ years' experience within luxury fashion, jewellery, watches, beauty or premium lifestyle brands. * Proven success leading Marketing \& Communications functions within an international luxury business. * Strong expertise across brand marketing, communications, PR, media, events, product marketing and customer engagement. * Experience developing and implementing integrated 360° marketing strategies. * Commercially driven with a strong understanding of retail performance and brand growth. * Exceptional stakeholder management skills with experience working across international markets. * Strong leadership experience with a track record of developing high\-performing teams. * Excellent analytical, communication and presentation skills. * Passion for luxury, craftsmanship, creativity and exceptional customer experiences. **Why Apply?** This is a unique opportunity to join an iconic global luxury business with an exceptional heritage and an exciting future. You'll have the opportunity to influence brand strategy at market level, collaborate with international teams and lead best\-in\-class marketing initiatives for one of the most respected names in luxury. For a confidential discussion, or to learn more about this opportunity, please contact Stacey McCarthy at Mode Executive. Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course.

Head of Marketing

ICS Learn

As part of the ICS Learn Group, we are proud to be a leading provider of distance learning and an approved centre for many industry\-recognised qualifications, including CIPD, AAT, ILM, and CMI. For over 130 years, ICS Learn has been supporting learners to advance their careers and achieve professional success. Through our unique learning methodology, we make education flexible, accessible, and effective empowering people to study around their work and life commitments. Our agile, customer\-centric culture ensures every learner benefits from a truly best\-in\-class experience, with the support and resources they need to reach their goals. Role Purpose You will provide strategic leadership across demand generation for multi sales channels including B2C, B2B, and Partnerships. This will involve; paid media, GEO, website performance, SEO, social media, and digital marketing, ensuring all activity supports commercial objectives and delivers measurable business impact. Working closely with the Sales and Product teams, you will create integrated go\-to\-market programmes that generate, capture, and convert demand throughout the customer journey. Success in the role will be measured through pipeline contribution, revenue impact, campaign ROI, customer acquisition, digital performance, and the development of a high\-performing team who are UK based however support ICS Learn strategy globally. Most notably in UK and the Middle East.   What you'll Do * Develop and execute a demand generation strategy aligned to business priorities and growth objectives across all selling channels. * Drive qualified pipeline, customer acquisition, and revenue through high\-performing campaigns and programmes whilst measuring the performance of each campaign * Lead, coach, and develop a multidisciplinary demand generation team. * Set the strategic direction for paid media, SEO, GEO, AI discoverability, CRO, website performance, social media, and employee advocacy. * Monitor and optimise performance through key commercial metrics, including pipeline, revenue, ROI, conversion/enrolment rates, and CAC. * Partner with cross\-functional stakeholders to deliver integrated, customer\-centric marketing programmes. * Manage the demand generation budget, ensuring investment is focused on the highest\-impact initiatives. How organisations market their customers is changing meaning ongoing budget management and data insight is important to this role. * Build on success of the existing ICS Learn brand to differentiate us from our competitors. * Input to future product development by understanding the customer voice and competitor landscape. You're Experience \& Approach You are a commercially minded marketing leader with a passion for delivering measurable growth. You combine strategic thinking with a hands\-on, data\-driven approach, using insight and experimentation to improve performance and maximise impact. You build strong relationships, influence stakeholders effectively, and create an environment where collaboration, accountability, and innovation thrive. You are curious about emerging technologies and evolving marketing trends, continuously seeking new ways to improve results and customer advocacy. Your Strengths * Leading and developing high\-performing marketing teams. * Building and executing integrated demand generation strategies that drive pipeline and revenue growth for multiple sales channels. * Using data, analytics, and customer insights to inform decisions and optimise performance. * Managing complex stakeholder relationships and influencing at all levels of an organisation. * Translating commercial objectives into scalable marketing programmes and measurable outcomes. * Driving innovation and continuous improvement across digital marketing, demand generation * Building and communicating long term sales plans whilst reacting to short term business need. * It would be desirable to have experience of leading marketing efforts to grow into new geographies and expanding share in locations such as Saudi Arabia. What You'll Get * Holidays – 25 days plus bank public holidays. * Cycle2Work scheme * Statutory pension and life assurance. * An additional day’s leave for your birthday * Holiday Purchase scheme * A hybrid working environment. * Various opportunities to gain an immersive experience into the broad range of ICS products and proposition. * Curated personal development and learning tools. And... At ICS Learn, we’re proud to offer a culture built by smart, passionate people and guided by our values. You’ll be at the forefront of helping a diverse range of professionals achieve their career goals, while enjoying a hybrid working environment, strong personal development opportunities, and a range of perks. Most importantly, we’re an inclusive organisation where everyone, regardless of background or experience, can do their best work. Diversity of thought drives our success and helps us deliver the very best for our students.

SVP Marketing – Academic Communities

Taylor & Francis Group

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100\. Taylor \& Francis is one of the world’s largest publishers of high\-quality, peer reviewed scholarly journals, books, e\-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798\. Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you. **Job Description** The Senior Vice President (SVP) of Product Marketing and Communications is a critical leadership role within the Go\-To\-Market (GTM) team, responsible for driving the strategic planning, execution, and optimization of marketing and communication initiatives that support the successful commercialization of academic publishing products and services. This role is pivotal in ensuring the organization's academic publishing portfolio achieves its revenue, market share, and customer engagement goals through impactful go\-to\-market strategies and effective customer activation. A key focus is ensuring that customer audiences, academic institutions, researchers, librarians, and other stakeholders are effectively engaged, activated, and ready for monetization. The SVP will lead cross\-functional collaboration across product development, sales, customer success, and marketing teams to ensure seamless execution of GTM plans. This role requires deep understanding of the academic publishing landscape, customer personas, and market dynamics, combined with expertise in product positioning, messaging, and demand generation, while leveraging data\-driven insights and emerging trends to maintain the organization's competitive edge. **Key Responsibilities** **Go\-To\-Market Strategy \& Product Marketing** * Lead comprehensive GTM marketing strategies for academic publishing products, ensuring alignment with organizational goals * Define target markets, customer segments, and value propositions for new and existing products * Collaborate with product management to effectively communicate product features and benefits to target audiences **Customer Activation \& Revenue Growth** * Own the end\-to\-end customer activation journey, engaging academic institutions, researchers, librarians, and consortia * Develop strategies to build awareness, interest, and demand that drive adoption and maximize revenue potential * Partner with customer success teams to ensure seamless onboarding and long\-term retention * Leverage data analytics to identify high\-value segments and continuously refine monetization strategies **Demand Generation \& Campaign Management** * Design and execute multi\-channel marketing campaigns (SEO, SEM, email, social media, content marketing) to drive product awareness and adoption * Monitor campaign performance and optimize strategies using data\-driven insights **Market Intelligence** * Conduct market research to understand customer needs, industry trends, and competitive dynamics * Develop competitive intelligence reports to identify opportunities and inform product development and GTM plans **Strategic Leadership \& Cross\-Functional Collaboration** * Serve as key member of Commercial Senior Leadership Team (SLT), providing strategic input to achieve revenue targets * Align marketing strategies with broader business objectives across sales, content, and operations * Deliver actionable insights based on market trends, customer feedback, and campaign performance **Communications \& Thought Leadership** * Position the organization as a trusted partner through strategic external communications * Create high\-value thought leadership content (white papers, research reports, case studies) addressing key industry challenges * Represent the organization at industry conferences and events * Build relationships with media, influencers, and stakeholders to amplify the organization's voice * Manage reputation proactively and promote customer success stories **Team Leadership** * Build, mentor, and lead a high\-performing GTM marketing and communications team * Foster a culture of collaboration, innovation, and accountability * Support the design of account and product\-based marketing responsibilities across the GTM function **Performance Management** * Establish KPIs to measure GTM strategy and campaign success * Analyse performance data and provide regular reports with actionable recommendations to senior leadership **Qualifications** * Deep and considerable experience in product marketing and communications, with extensive experience in a senior leadership position in a global organisation. * Demonstrated commercial acumen, able to tap into business strategy when decision making with a revenue and margin focused mindset. * Combines strong strategic thinking with the ability to plan for the mid to long term and deliver against objectives. * Proven ability to understand diverse customer groups, develop targeted value propositions, and tailor marketing approaches to maximize acquisition, retention, and expansion across different segments and geographies. * Demonstrates a high level of credibility and influence, effectively representing the business in discussions with stakeholders at all levels, including C\-suite executives and external partners. * Practical and hands on experience with customers to provide valuable insight to inform marketing strategy. * Excellent communication skills with the ability to present and drive change with stakeholders at all levels of the business. * Exceptional leadership skills, demonstrated ability to inspire, motivate, and develop high\-performing teams, fostering a culture of collaboration, innovation, and accountability. * Proven ability to select, implement, and drive adoption of revenue technology stacks (CRM, BI, sales enablement, marketing automation) while establishing standardized processes that bring consistency and efficiency across all revenue operations. * Numerate combined with a high attention to detail , able to interpret and understand project plans, budgets, and financial targets. **Additional Information** **Location:** – The successful candidate will be able to utilise our balanced working model. We ask that UK based candidates live within a commutable distance of our UK offices in either Milton Park, Oxfordshire, or London Blackfriars to ensure that as a balanced worker they can make it to our office location to collaborate as required. **Please note: Our Milton Park office will be relocating to Oxford city centre in late 2027 / early 2028, offering an exciting new workplace in the heart of the city.** **Closing date: 11th of September 2026** Candidates are required to have the right to live and work in the UK. **What we offer in return:** * An excellent work/life balance with a fantastic, flexible working culture * 25 days annual leave per year plus a day off for your birthday * 3 additional discretionary days off during the holiday season at the end of the year * 4 paid volunteering days each year * Company funded single cover private medical insurance * Employee assistance programme – offering 24/7 well\-being support * Share Match – Plan that matches every share purchased with two free shares. * Pension scheme * Life assurance, plus optical and medical care **Work/life balance:** At Taylor \& Francis we care about our colleagues, promoting work\-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor \& Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. If you’re excited about working with Taylor \& Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor \& Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life. Taylor \& Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor \& Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non\-merit based factor. We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could i

Regional Operations Manager - Yorkshire, Hull, Cumbria

Northern Healthcare

Regional Operations Manager Lead. Inspire. Improve. Make a Difference. **Location:** Yorkshire, Cumbria, Hull – multi\-site role **Salary:** Competitive, dependent on experience **Contract:** Full\-time, Permanent **MUST BE ABLE TO DRIVE AND HAVE ACCES TO A VIECHLE, AS THIS IS A MULTI SITE ROLE THAT REQUIRES DAILY TRAVEL.** At **Northern Healthcare** , we believe in *putting people first and changing lives* . We are looking for an experienced and inspiring **Regional Operations Manager** to join our senior leadership team and play a pivotal role in shaping the quality, performance and future growth of our services. This is more than an operational management role. It is an opportunity to **lead from the front, challenge the status quo and make a genuine difference** to the people we support, their families and the teams who care for them. **About The Role** As Regional Operations Manager, you will provide strategic and operational leadership across a number of services, supporting and developing our Service Managers to deliver outstanding outcomes. You will be responsible for ensuring that our services operate safely, effectively and in line with regulatory requirements, while also achieving our clinical, operational and commercial objectives. We are looking for someone who is **inquisitive, confident and not afraid to ask difficult questions** . Someone who can step back and see the bigger picture but is equally comfortable getting into the detail – whether that's staffing levels, financial performance, service quality, incidents or recruitment. You will lead by example, spending time within our services, getting to know the people we support and building strong relationships with residents, families, colleagues and external stakeholders. What You'll Be Doing **As Part Of This Senior Leadership Role, You Will** * Provide strong operational leadership across multiple services, ensuring consistently high standards of care and support. * Lead, coach and mentor Service Managers, helping them develop their leadership skills and deliver against agreed objectives and KPIs. * Maintain oversight of CQC compliance, governance, quality and risk management, ensuring robust systems are embedded across the region. * Provide clinical leadership and oversight of clinical pathways, resident suitability and risk management. * Monitor and improve operational performance, including staffing, recruitment, deployment, financial control and resource management. * Drive performance against clinical, regulatory, operational and commercial targets. * Work collaboratively with Business Development to support occupancy and income growth, including involvement in referral screening and placement decisions. * Build strong relationships with commissioners, healthcare professionals, housing partners and other external stakeholders. * Provide leadership and direction when managing significant incidents, ensuring appropriate follow\-up and learning. * Work closely with HR on employee relations, performance management, workforce planning, talent development and organisational change. * Ensure staff have the training, skills and support required to deliver safe, effective and person\-centred services. * Identify opportunities for continuous improvement and lead change across the region. * Work collaboratively with the wider Senior Management Team on strategic and business\-critical projects. * Participate in the senior management on\-call rota, providing advice and support when required. What We're Looking For **We're Looking For An Experienced Leader Who Can Demonstrate** * A strong track record of senior leadership and operational management. * Experience working within a regulated health or social care environment. * Strong knowledge and understanding of CQC regulations, compliance and governance. * Experience managing multiple services or sites. * The ability to manage budgets, control costs and understand the commercial drivers of a region. * A proven ability to deliver against KPIs and business objectives. * Excellent communication and relationship\-building skills. * A transparent, collaborative and values\-led leadership style. * The confidence to challenge, investigate and ask the right questions. * A keen eye for detail and the ability to identify risks and opportunities that others may overlook. * The resilience and organisation to manage competing priorities in a fast\-paced environment. * Excellent written and verbal communication skills. Most importantly, you'll be someone who genuinely cares about **quality, people and outcomes** . Why Join Northern Healthcare? At Northern Healthcare, our purpose is simple: **Putting people first, changing lives.** Our PROUD values – **Positive, Respectful, Open \& Honest, Understanding and Determined** – underpin everything we do. As Regional Operations Manager, you'll have the opportunity to make a real impact. You'll influence how our services operate, develop future leaders, improve outcomes and help shape the continued growth of Northern Healthcare. You'll work alongside passionate colleagues across Operations, Clinical, HR, Finance and Business Development, with the opportunity to influence decisions at a senior level. If you're a confident, commercially aware and values\-led leader who wants to make a genuine difference, we'd love to hear from you. **Apply today and help us continue putting people first and changing lives.**