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14,178 open roles across pharma, biotech, medical devices, and clinical research.

Eurobase logo

Senior Customer Success Manager

Eurobase

London, England, UK

Eurobase is an international software and service provider to financial institutions in over 25 countries. We provide enterprise wide solutions for (re)insurance companies, banks and other financial institutions as well as IT recruitment services. Our aim is to be recognised as thought leaders in the sectors we operate, and to deliver innovative solutions that provide real business value to our customers. We pride ourselves on our personal approach, ensuring we deliver the support and flexibility our customers need and the service they expect. Our customers have a long and lasting relationship with Eurobase and all will verify our approach to doing business and commitment to product investment \- delivering ongoing value above and beyond our initial engagements. Position: **Job Summary** The Customer Success Manager is responsible for building and maintaining strong, trusted relationships with a defined portfolio of enterprise (re)insurance clients using Eurobase’s Synergy2 platform. Acting as the primary point of contact, the role ensures clients achieve maximum value from the application by developing a deep understanding of their business objectives and proactively driving adoption, optimisation, and long\-term success. A key responsibility of the role is identifying opportunities to increase customer value through improved platform usage, process optimisation, and targeted incremental enhancements. The Customer Success Manager works closely with sales, product, and delivery teams to support contract renewals, mitigate churn risk, and contribute to upsell and cross\-sell opportunities by clearly articulating value, outcomes, and return on investment. Clients generally triage and consolidate requests prior to engagement, positioning the Customer Success Manager as a trusted advisor who sets expectations, communicates clearly, and ensures effective alignment between client priorities and Eurobase delivery teams. **Strategic \& Analytical** * Monitor client usage and engagement trends to identify patterns, adoption opportunities, and potential risks, and provide senior\-level insights to internal stakeholders. * Track key client metrics to support proactive client management and continuous improvement. * Identify root causes of client challenges and coordinate cross \-functional solutions with internal teams * Leverage customer health metrics to assess risk, anticipate churn, and drive proactive mitigation actions * Build a strong understanding of the client portfolio and business context to drive strategic outcomes * Apply commercial awareness to support renewals and contribute to upsell or cross\-sell opportunities **Collaboration \& Client\-Facing** * Collaborate with product, delivery, and technical teams to ensure client needs are addressed effectively, influencing prioritisation where required. * Engage with third\-party partners, such as analytics or hosted service vendors, to support client success * Proactively assist colleagues by sharing insights, advising on complex client scenarios, and contributing to broader client engagement strategy. * Utilise internal tools to track tasks, client interactions, and ensure alignment across teams. * Interact with clients at both operational and executive levels to understand challenges and communicate their needs internally with clarity and influence. **Process Improvement \& Innovation** * Contribute to organisational knowledge by creating and sharing best\-practice guides and strategic client insights. * Support implementation of solutions to ensure platform enhancements or fixes meet client needs and deliver measurable value. * Identify recurring client challenges and escalate patterns to help prioritise improvements and optimise processes. Requirements: **Requirements / Qualifications** **Must\-Have:** * Significant experience in Customer Success managing strategic high\-value relationships and ensuring measurable client outcomes. * Experience within a Software\-as\-a\-Service (SaaS) and/or fintech environment * Knowledge of (re)insurance processes and terminology * Business process and reporting awareness to guide clients and improve adoption at both operational and executive levels. * Proven ability to collaborate across teams and influence cross\-functional decision\-making * Strong problem\-solving and analytical skills including the ability to handle complex or multi‑layered client challenges. * Excellent organisational skills and attention to detail. * Extensive experience with CRM tools ideally HubSpot including using CRM insights for strategic portfolio management.

Healthtech & Digital Health
MRI Software logo

Senior Product Manager IV

MRI Software

London, England, UK

**Position Overview** As a senior leader within the Product Management Team for **Qube** at MRI Software, you will be responsible for driving the definition, strategy, requirements and delivery of new and/or adaptation of current MRI offerings. You will partner with all cross\-functional leaders and team members to deliver the preparation and oversight required for an offering to succeed in the market. The role will be measured by delivering high quality, innovative solutions that are adopted by the market and are competitively differentiated. Manage timely deliverables with strong communication and cross\-functional partnering. Ability to gain shared vision on challenging decisions that impact various teams and the offering. Success will require closely engaging the market (distribution channels, market influencers) and our clients to define and drive delivery of a product that provides value to our clients. You must have a ‘can do’ attitude and be comfortable working in a fast paced, unstructured environment where a winning team will be in remote locations. The role will deliver on the growing needs of our product suite. ***We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the London office*** **Responsibilities** * Develop and promote product line strategy and vision * Discover and validate market problems and opportunities * Responsible for ensuring roadmaps are defined, priorities and communicated * Ensure product feedback loops are in place with customers and key business areas * Managing a portfolio of Products, responsible of the end to end product lifecycle from design, development and go to market * Define and size market segments * Ensure Products have KPI’s to track performance (including, profitability, sales, ARR etc.) * Conduct win/loss analysis and competitor analysis * Create and maintain business plans and business cases, including pricing * Determine buy/build/partner decisions * Develop, socialise and maintain customer personas and journeys * Position the product for all markets and all buyer types * Serves as thought leader in market\-facing and internal capacity * Working closely with pre\-sales to ensure we have strong demos available, ensuing key business areas are up to date with roadmaps and new features * Working closely with Marketing to develop product documentation and marketing including Go\-to\-market plans * Undertake regular team meetings and provide business / team updates as required. * Collaborate with your team members to agree meaningful objectives. * Coaching and mentoring of the team if required. * Ensure that operational procedures are reviewed, developed, documented and implemented in a consistent way. * Continuously strive to improve the team. **Personal And Business Skills** * Business/entrepreneurial thinker * Knowledge of MRI’s products and Qube market experience preferred but not essential * Analytic \& strategic thinking * Solid decision\-making skills in the face of imperfect data * Strong planning acumen * Strong written and verbal communication * Proven experience interfacing with senior\-level client personnel * Background and experience in some or all of the following: + Product Management Best Practice + Software Development Lifecycle + Project management experience with proven ability to drive projects to completion on time and within budget **Experience** * 5\-10 years of working experience in enterprise software or market domain * Proven ability to work with distributed leadership teams and cross\-functional partners * Experience with global business processes in the European region * Detail\-oriented and extremely organized, with proven ability to establish priorities and achieve results with very strong executive communication skills **Perks \& Benefits** We’re obsessed with making this the best job you’ve ever had! We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: * Join our employee\-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group. * Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan. * Invest in our competitive Personal Pension plan and help set you up for your future. * Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s). * Enjoy a fantastic work\-life balance with 25 days of annual leave plus Bank Holidays, and finish early 6 times a year with our ‘Flexi’ scheme. * Income Protection Plans give you the peace of mind you deserve. * Further your professional development and growth with our generous Tuition Reimbursement Schemes. * Enjoy the flexibility of working from anywhere in the world for two weeks out of the year! **About Us** From the day we opened our doors, MRI Software has built flexible, game\-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people\-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to *strive to amaze.* From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. **Amazing growth requires amazing employees. Are you up to the challenge?** We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you! *MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.* *We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!*

Healthtech & Digital Health
Patreon logo

Growth Partner Manager, EMEA (Contract)

Patreon

London, England, UK

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their communities and build a lasting business including: paid memberships, free memberships, community chats, live experiences, and selling to fans directly with one\-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: * $10 billion\+ generated by creators since Patreon's inception * 60 million\+ free new memberships for fans who may not be ready to pay just yet, and * 10 million\+ fans paying each month for exclusive access to creators' work and community. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a **Growth Partner Manager, EMEA (contract)** to support our mission. *This role is based in **London** and open to those who are able to be in\-office 2 days per week on a hybrid work model.* **About The Team** The Top Creator Management team oversees and drives platform satisfaction and growth for the highest impact and highest potential creators on Patreon. You’ll report to the Head of Top Creator Management. **About The Role** This fast paced and high\-impact role requires a great level of complex problem\-solving with both internal and external key partners. You’ll be responsible for the account management \& success of a dynamic book of business partners and driving data\-backed solutions and opportunities. * Drive strategy and support for a high\-volume dynamic portfolio of creators, offering timely support, clear guidance, and knowledge sharing of best practices. * Lead strategy sessions with creators to grow their communities, increase revenue, or better use Patreon’s tools, both in a 1:1 and 1:many included capacity. * Respond to inbound questions with speed and clarity, helping creators feel heard and supported * Share updates and learning resources with creators while keeping communication personal and actionable * Identify and escalate common issues, feedback, or trends to improve products and processes * Champion partner feedback to product teams for optimization of internal and external tools. * Collaborate closely with cross\-functional teams to continuously improve the creator experience Keep systems and documentation up to date to support smooth handoffs and knowledge sharing amongst the team * Manage and negotiate complex deal structures, partnering closely with finance and legal teams. **About You** * BA/BS degree or higher * 4\+ years in customer success, partnerships, or partner/account management, accountable for the success of existing customers, long\-term ongoing 1:1 relationships, and revenue retention/growth in a B2B2C or B2B SaaS environment. * 2\+ years in the creator space influencing creator success, ideally with podcasts, video, or music creators. * Expertise in using data and analytics to develop insights for decision making. * Excellent communication and presentation skills; must share and pitch ideas to partners and potential partners * Analyze creator cohort performance and engagement through data\-driven research, diagnostics, and benchmarking. * Experience influencing customer behavior to drive success through effective change\-management practices, coaching, and training * Curious, empathetic, and confident offering strategic advice in short, focused interactions * Track record of revenue and product‑adoption growth within a medium\- to large\- strategic portfolio. * Patient, creative, adaptable, strategic, data\-driven, collaborative, and tech \+ AI savvy. * High operational rigor \- disciplined CRM usage, cadence execution, and follow‑through. * Strong negotiation/persuasion skills \- both strategic and tactical. Experience building complex deals is a plus. **Growth \& Learning Opportunities** * Understand the complex business models of top‑earning creators and identify new monetization levers. * Hone advanced relationship‑building skills with multifaceted creator teams. * Deepen expertise in community engagement, fan conversion, and membership economics. * Play a key role in shaping a product‑led company’s feature set for the creator economy We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. **About Patreon** Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: * Put Creators First \| They’re the reason we’re here. When creators win, we win. * Build with Craft \| We sign our name to every deliverable, just like the creators we serve. * Make it Happen \| We don’t quit. We learn and deliver. * Win Together \| We grow as individuals. We win as a team. *Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accomodations@patreon.* *Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in\-person time we spend together to strengthen the feeling of community at Patreon. Candidates outside of our office hubs are not expected to meet the same requirements.* *At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.* *The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.*

Healthtech & Digital Health
Mackie Myers logo

Investment Analyst

Mackie Myers

Location not specified

Our Client Mackie Myers have partnered with a high\-growth organisation to appoint a Investment Analyst into their expanding finance team. This is an exciting opportunity to join the business during a significant period of growth, supporting an ambitious acquisition strategy and working closely with senior leadership on strategic investment decisions. The Role The Investment Analyst will support the full transaction lifecycle, from identifying acquisition opportunities through to due diligence, execution and post\-acquisition integration. The role is responsible for building robust financial models, preparing investment analysis, coordinating due diligence and supporting value creation initiatives across the portfolio. Main Duties * Build and maintain financial models, including valuation, LBO, returns and consolidation models. * Support live M\&A transactions from target identification through to completion. * Coordinate financial, commercial, legal and operational due diligence with internal stakeholders and external advisers. * Analyse acquisition opportunities, assess potential synergies and prepare investment recommendations. * Produce investment committee papers, transaction summaries and presentation materials. * Monitor acquisition pipelines, market activity and new investment opportunities. * Support post\-acquisition integration and ongoing performance monitoring. * Assist with strategic financial analysis and other ad hoc projects as required. The Successful Candidate * 4\+ years' experience within private equity, M\&A, corporate finance, transaction services or another deal\-focused environment. * Strong financial modelling skills, including valuation, LBO and investment returns analysis. * Experience supporting or leading M\&A transactions from initial evaluation through to completion. * Strong due diligence experience across financial and commercial workstreams. * Excellent commercial awareness and analytical skills. * Confident communicating with senior stakeholders and presenting complex financial information. * Self\-motivated, organised and comfortable managing multiple priorities in a fast\-paced environment. * Degree in Finance, Economics, Accounting or a related discipline, or equivalent professional experience. * ACA, ACCA or CFA qualification (or progress towards one) is advantageous but not essential. What's on Offer? * Competitive salary and benefits package. * Opportunity to join a high\-growth organisation during an exciting phase of expansion. * Exposure to the full M\&A lifecycle with genuine ownership and responsibility. * Close collaboration with senior leadership and excellent opportunities for professional development. * Flexible remote working within the UK. Our Commitment to Equality, Diversity, and Inclusion We believe that diverse teams drive innovation and success. That's why we're committed to promoting equality of opportunity and creating inclusive workplaces where everyone feels valued and supported. We actively seek out talent from all backgrounds and strive to reflect the rich diversity of the workforce in every role we recruit for.

Finance & Investment
Mativ logo

Multi-Skilled Engineer

Mativ

Ashton-Under-Lyne, England, UK

Mativ is a global leader in specialty materials headquartered in Alpharetta, Georgia. The Company offers a wide range of critical components and engineered solutions that connect, protect, and purify our world. **Multi\-Skilled Engineer** We are looking for an experienced Multi\-Skilled Night Shift Engineer for our site in Ashton. The Multi\-Skilled Night Shift Engineer will work closely with the engineering team and closely with the Manufacturing Maintenance Leader who reports directly into the site Engineering Manager. You will support a mix of engineering machinery production lines involving rubber mixing, converting and coating, as well as ancillary areas, with a mix of both old and new equipment. The Multi\-Skilled Night Shift Engineer will provide expertise in electrical/mechanical systems across a broad range of hydraulic, pneumatic, systems and PLC’s, HMI, AC/DC Drive systems and to complete minor projects in order to improve machine reliability, flexibility and uptime (OEE). Working an average of 40 hours per week over a 3 week rotating shift pattern. Shift 1 – Monday, Tuesday, Wednesday (6 am to 6 pm). Shift 2 – Monday, Tuesday, Wednesday, Thursday (6 pm to 6am). Shift 3 – Thursday, Friday, Saturday (6 am to 6 pm) **Role Responsibilities** * Routine maintenance and support and improvement of production equipment and machinery. * The desire to complete and develop the preventative maintenance tasks. * Diagnosing electrical and mechanical faults in equipment and carry out any necessary repairs, ensuring minimal engineering downtime and recurrence prevention. * Supporting the introduction of new equipment, machinery and ways of working. * Ensure compliance with statutory and company procedures, maintaining up to date knowledge of H\&S and environmental regulations, and helping us to achieve our zero accidents target. * Ensure high standards in health, safety and hygiene are adhered to at all times and best practice methods are modelled. * Ensure planned projects are delivered to specification and to agreed service requirements. * Through PPM programme, identify additional works required. * Diagnose, fault\-find, improve and commission systems, monitor and assess ongoing machine/facility performance. * Understand and meet ongoing business requirements and develop effective working relationships. **Qualifications And Required Skills** * Approved and formal apprenticeship served in relevant skill area and practical experience within industry. * Experience of working in a production/factory environment * PLC diagnostic/basic programming skills., i.e. Siemens, Allen Bradley, Omron. * Sound knowledge of Health \& Safety including ISO 9001 \& 14001 * Awareness of risk assessment and working safely with equipment * Ability to measure, work to plan (method statements), read technical diagrams and communicate, present and report technical information as appropriate. * Work in a methodical, rigorous and persistent manner, with highly organised, diligent and structured logic. * Demonstrate flexibility and efficiency in responding to changing business requirements * Demonstrate an ability to work under pressure. Take ownership of problems and deal with them to their conclusion * A flexible attitude to working as this role is an interesting and varied position. * Ability to influence peer group and colleagues. * Knowledge of rubber mixing, stenter coating and conversion machinery \- desirable * Understanding of SAP PM software would be highly advantageous \- desirable **Benefits** * Pension – Company matched up to 7% * 3 x Salary Life Assurance * Group Income Protection – payable for up to 2yrs at 50% of salary * Mativ Extras – Retailer discount site * Lifeworks EAP * Cycle to Work Scheme * Electric Car Scheme * Option to purchase additional annual leave **What We Offer** Mativ benefits say a lot about how we care for each other. Our employees and their families have many different needs. As a result, our benefits offer choices on many levels and are high in quality, competitive in the marketplace, and affordable. **About Mativ** Mativ Holdings, Inc. is a global leader in specialty materials headquartered in Alpharetta, Georgia. The company connects, protects, and purifies the world every day through a wide range of critical components and engineered solutions that solve our customers’ most complex challenges. We manufacture on three continents and generate sales in nearly 100 countries through our family of business\-to\-business and consumer product brands. The company’s two segments, Filtration \& Advanced Materials and Sustainable \& Adhesive Solutions, target premium applications across diversified and growing end\-markets, from filtration to healthcare to sustainable packaging and more. Our broad portfolio of technologies combines polymers, fibers, and resins to optimize the performance of our customers’ products across multiple stages of the value chain. Our leading positions are a testament to our best\-in\-class global manufacturing, supply chain, and materials science capabilities. We drive innovation and enhance performance, finding potential in the impossible.

Healthtech & Digital Health
PortSwigger logo

Product Manager

PortSwigger

London, England, UK

Who are PortSwigger: PortSwigger is a company built around a simple belief: security should empower people, not slow them down. We create world\-class tooling that helps security teams and developers uncover and fix real vulnerabilities, the kind that actually matter. Our products are crafted with care, backed by deep research, and shaped by a relentless drive to make the web safer for everyone. We're a successful, engineering\-led organisation where small squads are empowered to take forward work in a suitable way, high\-leverage work. Curiosity fuels us, craftsmanship defines us, and mutual support keeps us growing together. Here, you'll have real agency, clear direction, and the freedom to push boundaries, supported by thoughtful coaching and a culture that values learning as much as delivery. The Product Tribe: The Product tribe exists to maximise the impact of PortSwigger's products by deeply understanding our customers, defining the right problems to solve, and working in close partnership with engineering, design, and research to deliver high\-quality solutions. Product managers at PortSwigger operate with real ownership, strong judgement, and a bias for meaningful outcomes over process, shaping both what we build and why we build it. About the Role: As PortSwigger grows its enterprise customer base, AI capabilities and governance controls are becoming increasingly important to adoption and commercial success. Enterprise customers need audit trails, access controls, and compliance frameworks as a buying condition. This role owns the AI and governance product area, defining how customers can adopt, trust, and operationalise AI features at scale. What you'll do: * Own the product vision and outcomes for AI governance is built and shapes for our products * Get deep on the customer problem: understand how scaled orgs are trying to get visibility, control, and accountability over AI usage across their business * Define through discover what good AI governance looks like in practice for enterprise security and AppSec teams, and translate that into product * Work with engineering, design, and research to build frameworks and tooling that work at scale * Make prioritisation decisions that balance the needs of enterprise buyers with the commercial opportunity * Partner with GTM to shape positioning and enablement for a product category that is still being defined * Stay current on the regulatory and compliance landscape around AI so we are building ahead of where organisations need to be, not behind it * Communicate product direction and trade\-offs clearly across the organisation * Contribute to a high\-performance, collaborative product culture **Requirements** What we're looking for: * Platform product management experience: you've owned cross\-cutting, foundational capabilities that serve multiple teams, not just a single feature area * Hands\-on knowledge of enterprise governance and compliance in practice: RBAC, audit logging, policy management, SSO, or getting deals unstuck at procurement * A strong engineering partnership: you're used to co\-owning roadmap and prioritisation with an EM and tech lead, not handing down a list * The ability to align Sales, CX, engineering, and customers around a shared direction without relying on formal authority to do it * A genuine discovery discipline: you change course when the evidence says to, and you have a track record that shows it * Comfort with pace and ambiguity: this is not a traditional compliance environment, and the delivery cycles reflect that * Based in London, happy to work in\-person. PortSwigger is an office\-first company * AppSec, cybersecurity, or developer tooling product background * Experience with enterprise security buying dynamics — CISO, AppSec lead, or security team audiences * Identity and access management (IAM) product background * Enterprise B2B SaaS experience with 100\+ seat organisations * Familiarity with CI/CD integrations and DevSecOps workflows How you'll work: You'll operate with real autonomy and accountability, sharing work early, inviting challenge, and making decisions when needed. You'll collaborate deeply with engineering and peers, lead through influence, and prioritise impact over process. You'll be trusted to set direction, test assumptions, and adjust quickly as you learn. **Benefits** At PortSwigger, we believe people should be paid what they're truly worth. We offer competitive salaries, generous pension contributions, and share in the company's success. Alongside this, you'll benefit from healthcare contributions, generous holiday allowance, and a strong focus on learning and development, including our buy\-any\-book scheme and dedicated time for growth. We care deeply about creating an environment where people can do the best work of their lives https://portswigger.net/careers/reward

Healthtech & Digital Health
Ping Identity logo

Senior Product Manager

Ping Identity

Location not specified

**About Ping Identity:** At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100\. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. We’re hiring a Product Manager to drive exciting features for Access Management, a key product solution of Ping Identity focused on the future of Identity and Access Management. You’ll help shape how people and AI Agents securely access resources. The Product Manager role is an important part of Ping Identity’s worldwide go to market strategy for our products. You will report to the Group Product Manager for Access Management. You will contribute to and implement the product strategy by leading on all execution activities, creating product requirements, coordinating backlogs and owning the roadmap. You will be a close partner with both sales and engineering, acting as the voice of the customer for engineering, and providing insight and guidance on use cases to the field. We are increasingly leveraging AI to accelerate delivery, enhance decision\-making, and improve overall effectiveness across the product lifecycle, and you will have the opportunity to drive how this evolves at Ping. This is a high\-impact role, focused on building the next generation of access management capabilities that will be foundational to Ping’s platforms in the Agentic era. **What You’ll Do** * Maintain and own the multi\-quarter product roadmap, backlog, and quarterly feature delivery, and influence and implement the Access management product strategy for Ping Advanced Identity Cloud (dedicated\-tenant SaaS) and Ping Access management (on\-premises software) * Leverage AI tools to improve efficiency and effectiveness across product management workflows, including research, analysis, documentation, prioritization, and cross\-functional communication. * Gather market, customer, prospect, and partner input to understand customer scenarios and technical requirements, uncover pain points and unmet needs, and act as technical expert on customer use cases. * Provide detailed input into the product planning process and priority of features for communication to engineering. * Develop technical requirements and collaborate closely with engineering, design, marketing, and sales to build, launch, and refine high\-quality and polished features that meet customer and market needs. * Perform market analysis, identifying industry trends, strategic needs, and competitive pressures to inform product direction. * Become a subject matter expert on Access Management and the PingAM product, helping to grow the product. **What You’ll Bring** * Experience in cloud computing in a product management or engineering role. * Knowledge of identity and access management, authorization and identity use cases, standards and technology. * Champion for customers providing a strong voice into the organization and engineering to help shape the roadmap to meet customer requirements and market expectation. * Proven ability to define product strategy and translate it into a roadmap that balances customer needs, market opportunity, and technical investment. * Proven ability to lead high\-priority customer escalations, align engineering, support, and GTM stakeholders, and turn urgent issues into clear decisions, accountable action plans, and durable product improvements. * Deep knowledge of modern access management, including authentication, authorization, SSO, federation, policy enforcement, and risk\-based access controls. * Credibility engaging customers, analysts, executives, and technical practitioners in discussing product capabilities and market relevance to end\-users. * The ability to gather and prioritize market data to maintain a product roadmap. * Able to synthesize technical information into crisp recommendations and present and defend recommendations to a variety of audiences. * Strong project/program management leadership including scope, schedule, budget, quality, communications. * Able to create effective relationships, influence and collaborate internally and externally at all organizational levels. * Proven strength solving technical problems by driving cross\-team collaboration, ownership, and accountability. * High\-agency and extreme ownership: You consistently take initiative, drive progress without waiting for direction, and assume accountability for outcomes * Process\-focused mindset: you bring clarity and consistency to how work gets done. * You establish clear, repeatable processes that align teams and ensure predictable delivery. **Life at Ping:** We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can\-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. **Here are just a few of the things that make Ping special:** * A company culture that empowers you to do your best work. * Employee Resource Groups that create a sense of belonging for everyone. * Regular company and team bonding events. * Competitive benefits and perks. * Global volunteering and community initiatives **Our Benefits:** * Generous PTO \& Holiday Schedule * Parental Leave * Progressive Healthcare Options * Retirement Programs * Opportunity for Education Reimbursement * Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. *We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.*

Healthtech & Digital Health
Comply365 logo

Senior Product Manager – Lead

Comply365

Little Bristol, England, UK

**About Comply365** Comply365 is a leading global provider of compliance, safety, training and data intelligence technologies serving the aviation, defence and rail industries with over 500\+ customers located in more than 80 countries across 6 continents. Comply365 delivers enterprise SaaS and mobile solutions that enable operational management, safety, compliance, and content distribution for highly regulated industries. Our platform supports the world's most mobile and remote workforces with targeted delivery of mission\-critical information that enables safe, efficient, and compliant operations. Our culture truly sets us apart. In addition to our unwavering dedication to our customers and products, we are first and foremost a diverse team of driven, energetic and passionate individuals who work together to make a direct impact on the future of our company. We have built, and continue to build, a world\-class, dynamic and people\-first culture that celebrates achievement, transparency and collaboration. **About The Role** As a Lead Senior Product Manager, you will be a hands\-on senior product leader who owns meaningful product areas direction while also line managing a team of Product Managers. This is a player\-coach role, you will be expected to lead by example running discovery, shaping roadmaps, and working closely with engineering and design, while developing the PMs around you and creating the conditions for the team to do their best work. This role suits an experienced PM who is ready to take on people management for the first time or is early on their management journey, and who wants to stay close to the product rather than move into a purely strategic leadership position. What you'll be doing Hands\-on Product Ownership * Own one or more product areas end\-to\-end from discovery through to delivery maintaining deep customer and domain knowledge * Lead customer research, problem framing, and validation for your product areas, setting the standard for how discovery is done across the team * Write clear, well\-reasoned specs and briefs; make prioritisation decisions with confidence and communicate the rationale openly * Work closely and collaboratively with Engineering, QA, UX, and Delivery to ship high\-quality product increments on a regular cadence Line Management \& Team Development * Line manages a team of Product Managers, providing regular 1:1s, clear feedback, and active support for their professional growth * Help PMs develop strong discovery habits, prioritisation skills, and stakeholder communication coaching through real work rather than in the abstract * Create clarity on standards and expectations; support PMs to navigate ambiguity and make good decisions independently * Identify development needs and help each PM build toward the next level of their career * Drive thoughtful adoption of AI in PM team workflows, helping Product Managers use AI tools to improve research, synthesis, documentation, and delivery quality while maintaining strong judgement, data security, and responsible usage standards Roadmap \& Stakeholder Collaboration * Contribute to and help maintain a coherent cross\-portfolio roadmap, ensuring your product areas connect clearly to company priorities * Engage confidently with internal stakeholders Engineering, Sales, Customer Success, to align on priorities and manage competing demands * Represent your product areas in cross\-functional forums and escalate issues and decisions appropriately * Support customer\-facing conversations where deep product knowledge is needed * Partner with Engineering, Data, Security, and Compliance to assess, prioritise, and govern AI opportunities responsibly, balancing customer value, risk, cost, and operational readiness **Essential Skills \& Experience** * A strong, experienced Product Manager, you are genuinely hands\-on and proud of it; this is not a role for someone who wants to step away from the craft * Demonstrated ability to disrupt or re\-imagine standard PM workflows using AI, whether through hands\-on experimentation, tooling adoption, or rethinking how discovery, requirements, or prioritisation gets done * Evidence of thought leadership in the PM craft, the product space, or both whether through writing, speaking, community contribution, or the way you've actively shaped thinking and practice inside your organisation * Proven ability to own a product area end\-to\-end: discovery, prioritisation and delivery * Experience with or readiness for line management, you care about developing others and are ready to invest time in your team * Experience delivering B2B SaaS products, ideally in complex or regulated environments where quality and reliability matter * Clear, confident communicator, able to write crisp specs, facilitate productive meetings, and influence without authority * Data\-literate, with experience defining and tracking product metrics to inform decisions * Empathetic and direct: you give honest feedback, create psychological safety, and hold a high bar **Desirable Skills \& Experience** * Experience in aviation, rail, or another safety\-critical or compliance\-heavy regulated industry * Familiarity with AI\-assisted product features and practical experience bringing AI capabilities to market, including experimentation, evaluation, adoption, and responsible AI considerations * Background in enterprise content management, document management, or workflow software *Why come Aboard?* 🚑 Private Medical Insurance with Vitality Health ✈️ 27 days holiday (plus bank holidays), rising with length of service 🏡 Hybrid working 🌴 Buy/sell up to 3 days holiday ⚕️ Healthcare plans with WPA and Unum 🚀 Career development and professional growth opportunities 😌 Promoting work/life balance 💰 Pension with Scottish Widows 🛍️ Discount Platform via Perkbox 🍫Free drinks and snacks on\-site 🚘Octopus EV Salary Sacrifice Scheme *\*after probation* 🚲Cycle to Work Scheme *\*after probation*

Healthtech & Digital Health
Moorfields Eye Hospital, London, Fellowship logo

Digital and Transformation Project Manager

Moorfields Eye Hospital, London, Fellowship

London, England, UK

**YOU MAKE US MORE** **Join Moorfields Eye Hospital NHS Foundation Trust** At Moorfields, people’s sight matters—and so do the people who make it possible. For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence. We're also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it’s pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we’re united by one mission—delivering world\-class eye health, sustainably and at scale. And we’re just getting started. **From 2027, we’ll move to our brand\-new Oriel site in St Pancras, Camden—a state\-of\-the\-art centre that will unite eye care, research, and education under one roof.** This groundbreaking facility, developed in partnership with UCL Institute of Ophthalmology and Moorfields Eye Charity, will enable transformative innovation and collaboration like never before. Could you be part of this future? Make us more. **Job Overview** The transformation team are responsible for delivering programmes and projects within the trust's transformation portfolio. The portfolio covers clinical, operational and digital transformation which support delivery of trust strategy. The Digital \& Transformation Project Manager is directly responsible for the management and delivery of complex cross\-cutting projects. The post holder is responsible for ensuring that each project is managed using best practice project management methods to deliver successful outcomes and measurable benefits to the organisation. They will work with senior leaders and stakeholders across the organisation to define and scope projects, develop robust project plans, manage risk and issues, and work hands\-on with clinical and operational teams to deliver change. Please note there are 2 vacancies. 1 is a permanent post and 1 is a 12 month secondment/fixed term. Main duties of the job Ensure that project objectives, scope, deliverables, critical success factors and risks are clearly documented and agreed prior to project start. Establish a project team with appropriate operational, clinical and corporate team membership. Co\-ordinate the input of stakeholders and service users to ensure that appropriate options are appraised and delivered. Perform benefits analysis and baseline current system performance before each project starts and ensure there is a plan in place for handover to the operational and clinical leads. Ensure all project documentation and reports are prepared and delivered as specified in the project communications plan and in line with agreed reporting schedules. Set\-up and lead project team meetings, involving stakeholders and project team members. Responsible for controlling, directing, planning and allocating work and motivating service users to get directly, or indirectly involved with the project and its development. Working for our organisation At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer: * Salary including High\-Cost Area Supplement * Opportunity to join the NHS Pension Scheme * Free 24/7 independent counselling service * Learning and development opportunities * Easy and quick transport links * A range of attractive benefits and discounts * Access to Blue Light Card and other NHS Discount Schemes * Free Pilates classes * Full support and training to develop your skills * Flexible working friendly organisation And so much more! To see the full range of benefits we offer please see our Moorfields benefits document. **Detailed Job Description And Main Responsibilities** Manage the implementation costs and resources allocated to the project. Co\-ordinate the activity of project team members and contributors ensuring that tasks and work packages are completed satisfactorily and on schedule. Regularly report on progress, monitoring progress against plan, delivery of the project objectives, and post project review including updating the lessons learned and decision logs. Undertake any additional duties appropriate to the post, as may be required by the service and as delegated by the Director for Service Improvement. Person specification **Qualifications** Essential criteria * Higher education qualification / masters in management (e.g. DMS), or relevant equivalent experience. * PRINCE2™, AMP Practitioner, Managing Successful Programmes (MSP) qualification or equivalent project management qualification). **Experience** Essential criteria * Project management experience managing multiple complex projects within the NHS or a comparable large organisation * Proven experience of managing major transformational change projects to a successful conclusion including realising objectives and benefits delivery within the project deadline and costs. * Working with operational managers, frontline operational and clinical staff and third party contractors. * Effective analytical and problem solving skills. Ability to analyse complex facts and situations and develop a range of options coupled with the ability to respond to sudden unexpected demands. * Experience of report development and writing; ensuring the accuracy of information and effective translation for different audiences. * Experience of managing and delivering projects using an accepted project methodology. Knowledge and skills Essential criteria * Able to manage and influence stakeholders internally and externally at all levels. * Proven ability to build and develop a successful team for each project, drawn from multiple teams across the Trust. * Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances. Desirable criteria * Working knowledge of a clinical operations environment and how to manage conflicting priorities to ensure projects are delivered. Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying. Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under\-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond. Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work\-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application. If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at **moorfields.recruitment@nhs.net.** **https://www.moorfields.nhs.uk/work\-for\-us** Employer certification / accreditation badges Documents to download * JDPS digital and transformation project manager (PDF, 248\.6KB) * MEH Staff Benefits (PDF, 919\.1KB) * MEH Privacy Notice (PDF, 138\.0KB) Apply online now Further details / informal visits contact Name Jessica Boroda Job title Digital and Transformation Programme Manager Email address jessica.boroda1@nhs.net If you have problems applying, contact Address Any Telephone emma.blake10@nhs.net

Healthtech & Digital Health
Metro Bank (UK) logo

Enterprise AI and Transformation Manager

Metro Bank (UK)

London, England, UK

Enterprise AI \& Transformation Manager **Team** **Location** AMAZE Central \- Holborn **County** Greater London **Ref \#** POS\_18210 **Closing Date** 17\-Jul\-2026 At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services \- we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long\-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. **What You Will Do** As the Enterprise AI \& Transformation Manager you will lead Metro Bank’s enterprise AI agenda, turning strategy into delivery by prioritising and scaling AI use cases that deliver measurable value. It involves coordinating across teams, ensuring strong governance, clear planning, and stakeholder alignment. The role also focuses on tracking progress, realising benefits, and capturing learnings to build long\-term AI capability among colleagues. * Lead end\-to\-end rollout of AI use cases across Metro Bank, from discovery through to implementation and colleague adoption * Drive execution of the enterprise AI agenda, ensuring delivery is coordinated, transparent, and value\-focused * Translate strategy into prioritised delivery plans in partnership with the Head of Enterprise AI Transformation * Support and maintain the enterprise AI roadmap, ensuring alignment to business priorities and strategic objectives * Coordinate across colleagues in business, technology, data, risk, and external partners to enable effective delivery * Report on progress, risks, and outcomes, track benefits realisation, and capture learnings to improve future delivery and maximise reuse And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. **What You Will Need** * Strong understanding of AI, automation, and digital technologies, and their application in enterprise organisations (preferably financial services) * Experience delivering complex transformation or technology initiatives, with the ability to translate strategy into structured plans and actionable delivery * Experience managing multiple stakeholders in complex delivery environments * Sound commercial awareness, with the ability to support business cases and value propositions * Strong communication skills, with the ability to clearly present progress, risks, and outcomes * Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders **Our promise to you…** * We will make sure that you are well\-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! * We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions! **Important Footnote** Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!

Healthtech & Digital Health
Hitachi Energy logo

Data, Analytics and Artificial Intelligence Business Transformation Lead, Business Unit Service (m/f/d)

Hitachi Energy

Birmingham, England, UK

**Global Digital, Analytics and Artificial Intelligence Lead / Global AI Business Transformation Lead – Business Unit Service** **The opportunity** Hitachi Energy is seeking a **Global AI Business Transformation Lead – Service** to drive the adoption and business integration of Artificial Intelligence across our global Service Business Unit. This is a highly visible individual contributor role at the centre of Hitachi Energy's AI transformation journey. Acting as the primary counterpart to the global AI Nexus programme, you will translate enterprise AI strategy, capabilities and initiatives into practical business solutions that accelerate growth, improve customer experiences, enhance operational efficiency and transform how Service operates globally. You will represent the voice of the Service Business Unit within Hitachi Energy's AI ecosystem, ensuring business priorities, opportunities and challenges are reflected in the development and deployment of AI solutions. Success in this role requires a unique combination of strategic thinking, deep AI expertise, business process knowledge and hands\-on transformation experience. This is an exceptional opportunity for a proven transformation leader who has successfully implemented AI\-enabled change within a complex global organisation and understands how to move from concept to measurable business value. Location is flexible within European timezone. No relocation or visa sponsorship will be provided with this role. **How You Will Make An Impact** * Act as the global AI lead and trusted advisor for the Service Business Unit, identifying opportunities to create value through AI, Generative AI and advanced analytics. * Serve as the primary counterpart to Hitachi Energy's AI Nexus programme, ensuring alignment between enterprise AI priorities and Service business needs. * Translate complex AI capabilities into practical business applications that solve real Service challenges and deliver measurable outcomes. * Build and maintain a global pipeline of AI use cases, prioritising opportunities based on strategic value, business impact and feasibility. * Partner with business leaders, process owners and digital teams to drive the successful implementation and scaling of AI\-enabled solutions. * Shape the Service AI roadmap and support investment decisions through clear business cases and value realisation frameworks. * Drive transformational change by embedding AI into business processes, ways of working and decision\-making across the organisation. * Champion responsible AI adoption, ensuring solutions are implemented in line with governance, security, compliance and ethical standards. * Identify capability gaps and support the development of AI literacy, awareness and adoption across the Service organisation. * Monitor industry trends and emerging technologies, bringing innovative ideas and best practices into the business. * Measure and communicate business outcomes, ensuring AI initiatives deliver sustainable value and operational improvements. **Your background** **Education \& Experience** * Bachelor's or Master's degree in Business, Engineering, Computer Science, Artificial Intelligence, Data Science or a related field. * Extensive experience (typically 10\+ years) leading large\-scale business transformation, digital transformation or AI\-enabled transformation programmes within a global organisation. * Demonstrated experience successfully implementing and scaling AI solutions in a corporate environment. * Proven track record of translating technology capabilities into measurable business outcomes. * Experience operating within complex, matrixed, multinational organisations. * Background gained within industrial, manufacturing, engineering, technology or large\-scale service organisations preferred. * Corporate leadership experience is strongly preferred over pure consulting experience. **AI \& Business Expertise** * Deep understanding of Artificial Intelligence, Generative AI, machine learning and advanced analytics, including their practical business applications. * Strong knowledge of business process transformation and organisational change management. * Ability to bridge the gap between technical AI teams and business stakeholders. * Experience defining AI use cases, value frameworks, adoption strategies and transformation roadmaps. * Strong understanding of governance, risk management and responsible AI principles. **Leadership \& Influence** * Exceptional stakeholder management and influencing skills, with the ability to engage senior leaders across global functions and regions. * Strong communication skills, capable of translating complex AI concepts into clear business language. * Demonstrated ability to drive change, navigate ambiguity and build alignment across diverse stakeholder groups. * Self\-driven, entrepreneurial mindset with the ability to deliver through influence rather than formal people management. **What We Are Looking For** We are looking for someone who has **both implemented and transformed** , not someone whose experience is primarily theoretical or advisory. The ideal candidate will bring: * Hands\-on experience delivering AI\-enabled business transformation. * Strong commercial and operational understanding of how global organisations work. * The ability to navigate between strategy and execution. * A passion for leveraging AI to fundamentally reshape business performance and customer value. * The credibility to influence senior stakeholders while remaining focused on practical delivery and measurable outcomes. Publication date : 2026\-07\-08

Healthtech & Digital Health
The Estée Lauder Companies Inc. logo

Director (Maternity cover), Jo Malone London

The Estée Lauder Companies Inc.

London, England, UK

**Description** The Global Marketing Director is responsible for leading the end\-to\-end development and execution of global marketing strategies across portfolio management, category strategy, innovation programmes, campaigns, and regional alignment for Jo Malone London. This role drives the strategic direction of assigned fragrance categories and pods, ensuring commercially successful innovation launches, globally aligned campaigns, and seamless execution across regions and channels. The role requires a highly collaborative and strategic marketing leader with strong commercial acumen, cross\-functional leadership capabilities, and experience managing complex global programmes within a luxury beauty environment. **Key Responsibilities** **Leadership** * Lead, develop, and inspire a high\-performing global marketing team * Provide coaching, mentorship, and performance management to Managers and Coordinators * Foster a collaborative, innovative, and consumer\-centric team culture * Build strong cross\-functional relationships across Creative, Product Development, Finance, Supply Chain, and Regional Marketing teams. **Category Strategy and Portfolio Management** * Ensure alignment between brand vision, business priorities, and commercial objectives * Own the strategic direction for assigned sub\-categories and product pods * Lead the development and presentation of category strategies, outlining market opportunities, growth drivers, and action plans * Translate consumer, competitive, and market insights into actionable business strategies * Partner cross\-functionally to ensure strategic plans are integrated across innovation, communications, and regional teams * Uphold brand equity and category strategy as guiding principles to plan marketing activations. * Draw information from diverse sources on category, consumer and channel and makes fact\-based recommendations that drive the business. **New Product Launches (NPL) \& Programme Management** * Lead pre\-alignment discussions with Senior Leadership teams and regional stakeholders * Collaborate with PD team, to drive Innovation ideas * Own category Cost of Goods (COGs) management and alignment * Lead innovation submission processes and gatekeeping approvals * Drive forecast alignment and secure sign\-off across regional and leadership stakeholders * Oversee full marketing calendar planning and lead monthly business reviews with Global Marketing Executive Directors and Vice President. * Identify and proactively manage risks, challenges, and dependencies related to innovation programmes and launches * Ensure successful delivery of end\-to\-end launch programmes from concept through execution Skills and competencies **The Ideal Candidate Will Possess The Following Key Competencies** * Strategic Thinking * Innovation Leadership * Commercial Acumen * Cross\-Functional Collaboration * Global Stakeholder Management * Campaign Development \& Execution * Leadership \& Team Development * Problem Solving \& Decision Making * Organizational Agility

Healthtech & Digital Health
Moorfields Eye Hospital, London, Fellowship logo

FM Projects Implementation Manager

Moorfields Eye Hospital, London, Fellowship

London, England, UK

**YOU MAKE US MORE** **Join Moorfields Eye Hospital NHS Foundation Trust** At Moorfields, people’s sight matters—and so do the people who make it possible. For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence. We're also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it’s pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we’re united by one mission—delivering world\-class eye health, sustainably and at scale. And we’re just getting started. **From 2027, we’ll move to our brand\-new Oriel site in St Pancras, Camden—a state\-of\-the\-art centre that will unite eye care, research, and education under one roof.** This groundbreaking facility, developed in partnership with UCL Institute of Ophthalmology and Moorfields Eye Charity, will enable transformative innovation and collaboration like never before. Could you be part of this future? Make us more. **Job Overview** Moorfields Eye Hospital is currently partnering with UCL to build a new Centre for Eye Health in St Pancras, London via a JDV (Oriel Estates Services). The new Centre is currently under construction and due to open in the summer of 2027\. It will be a state\-of\-the\-art centre for advancing eye health enabling the delivery of the highest clinical care and attract the best ophthalmic scientists, educators and clinicians. A significant programme of small works, coordination and management exists to support equipping, operational adjustments, asset optimisation and infrastructure improvements during the early operational lifecycle of the building. This role will deliver these projects, starting with early engagement with building users, ensuring projects are coordinated and managed effectively, risks are controlled and operational improvements are delivered in accordance with governance frameworks and budgetary controls. We are looking for a **FM Projects Implementation Manager** who wants to join us on our journey in our new facility, and who has the ability, tenacity, desire and skill sets to drive forwards a successful landing for both partners. You will be someone who has delivered FM Infrastructure Projects and wants to take responsibility, easing the path to facilitating the minor works related to moving into a new building. You will be joining a team committed to the ultimate goal of being ready for the move to the new Centre. Main duties of the job * Develop a delivery plan for all minor works projects identified, to include timelines, resource allocation and costs. * Coordinate (and potentially manage) minor works projects during the Operational Commissioning period between PC and the Oriel building becoming fully operational. * Monitor project progress to ensure delivery within agreed budgets, schedules and performance targets. * Liaise with contractors and service providers regarding defects and remediation during liability period. * Ensure all project works comply with health and safety regulations and statutory requirements. * Maintain project documentation including governance records, risk registers and financial tracking. * Monitor contractor performance and ensure works are delivered to required quality standards. * Coordinate stakeholders to ensure project activities align with operational requirements. * Identify risks associated with infrastructure works and implement mitigation strategies. * Provide progress updates and project reports to OES senior leadership. * Contribute to long\-term infrastructure improvement and asset optimisation strategies. * Ensure lessons learned from project delivery are captured to support continuous improvement. * Undertake additional duties relevant to the role and grade as required. Working for our organisation At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer: * Salary including High\-Cost Area Supplement * Opportunity to join the NHS Pension Scheme * Free 24/7 independent counselling service * Learning and development opportunities * Easy and quick transport links * A range of attractive benefits and discounts * Access to Blue Light Card and other NHS Discount Schemes * Free Pilates classes * Full support and training to develop your skills * Flexible working friendly organisation And so much more! To see the full range of benefits we offer please see our Moorfields benefits document. **Detailed Job Description And Main Responsibilities** Full JD and person specification is enclosed. Travel between City Road and the construction site adjacent to St Pancras is essential with a small percentage of remote working Person specification Education \& Qualification Essential criteria * APM Project management qualification \- PMQ as a minimum * Evidence of continued professional development and relevant specialist training. * Other Project Management Qualification \- eg MSP or Prince2 Desirable criteria * Degree in Construction Project Management, Engineering, or Building Services **Experience** Essential criteria * Experience managing construction or infrastructure projects * Experience managing multiple contractors and project stakeholders * Experience delivering minor works or refurbishment programmes within a healthcare environment * Experience managing project budgets and financial controls Desirable criteria * Experience delivering minor works or refurbishment programmes within a life sciences environment Skills and Qualities Essential criteria * Experience of collaborating with colleagues in other departments/organisations, using influence and negotiation to resolve inter\-departmental issues. Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying. Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under\-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond. Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work\-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application. If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at **moorfields.recruitment@nhs.net.** **https://www.moorfields.nhs.uk/work\-for\-us** Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Documents to download * Job Description (PDF, 456\.6KB) * MEH Staff Benefits (PDF, 919\.1KB) * MEH Privacy Notice (PDF, 138\.0KB) Apply online now Further details / informal visits contact Name Peter Foster Job title Head of FM Email address peter.foster3@nhs.net Telephone number 02072533411 Additional information moorfields.estatesadmin@nhs.net

Healthtech & Digital Health
IC Resources logo

Embedded Software Engineer

IC Resources

West Berkshire, England, UK

**Embedded Software Development Engineer (Windsor)** **About The Company** * Established global leading industrial design, engineering \& model making agency, being around for 31 years. * An award\-winning rapid design and manufacturing business who are now looking to further expand their team * Covering a range of sectors such as medical, scientific, consumer, retail tech * Chance to be in a fast paced, yet collaborative environment **About The Role** * Develop embedded firmware and software to meet client requirements * Research emerging tech and be knowledge of current industry developments * Collaborate with software and firmware teams * Assist with software integration * Open to MSc graduates and placement candidates * On site 5 days a week with 8 hours in a working day, starting between 7am\-10am * Sometimes WFH could be allowed when necessary * Up to £50K annually **Requirements** * 1\-2 years’ experience as a minimum in C and C\+\+, Linux, and STM32 * Familiar with embedded development tools and Platform’s such as Arduino, Raspberry Pi, JTAG debugging, or similar * Be able to commute to Windsor 5 days a week * Medical device experience advantageous but not essential * Cloud exposure is a bonus! * Coming from a background in Pure software/application layers or GUI\-Heavy backgrounds would be an advantage too **Benefits** * Low employee turnover – 4 of the team have been there for over 20 years! * Chance to work in a small, yet specialist design house with diverse project exposure * Can start anytime between 7am\-10am, completing 8 working hours daily * Shorter Friday breaks for earlier finish * Overtime paid or available as TOIL (can take this time off at a later date) * Investment in professional development, conferences, exhibitions **How To Apply** If you are interested, please email me with your updated CV and a time that’s best to call you, Ella Atkinson on 01184675779\.

Healthtech & Digital Health
Johnson & Johnson MedTech logo

Key Account Manager

Johnson & Johnson MedTech

Wokingham, England, UK

At Johnson \& Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson \& Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson \& Johnson, we respect the diversity and dignity of our employees and recognize their merit. **Job Function** MedTech Sales **Job Sub Function** Key Account Management – MedTech (No Commission) **Job Category** Professional **All Job Posting Locations:** Wokingham, Berkshire, United Kingdom **Job Description** **Johnson \& Johnson MedTech** At Johnson \& Johnson MedTech, we are using our breadth, scale and experience to re\-imagine the way healthcare is delivered and to help people live longer, healthier lives. In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopaedics and interventional solutions with the big ideas of others to design and deliver doctor and patient\-centric products and solutions. As pioneers in medical devices, we continually focus on elevating the standard of care – working to expand patient access, improve outcomes, reduce health system costs and drive value. We create smart, people\-centered healthcare to help the patients we serve recover faster and live longer and more vibrantly. In our complex and changing healthcare environment, our company must anticipate the evolution of our customer’s ecosystem. In doing so we need to develop a deep understanding of the dynamics of their organization and of the needs of our Customer’s in order to be able to translate these insights into deployable long\-term strategies and tailored value\-based propositions. Using Challenger as a guiding principle the KAM will create compelling offers which will be the cornerstone of market share and margin expansion. Each KAM is likely to be responsible for the management and growth of a portfolio of customers with the value of c\>$50M this is therefore a senior role within the context of the UKI business. **Key Responsibilities** The KAM will be responsible for: * Owning the ongoing strategic relationship with non\-clinical customers in key NHS and Private Groups * Owns specific Key account plans \& routes to market and deal creation process with a specific focus pon market share gain and income acceleration * Leading the Integrated Account Team actions and activity * Identifying the opportunity for Value partnerships, supporting the deal architecture, leading the deal contracting process and ensure IAT awareness at all stages of the deal process * Understanding the customer environment – has a deep understanding of key careabouts and all JNJ capabilities which could unlock growth. Including product, S\&S, digital and capital. * Construct the FPC proposals and own associated compliance * Field based pitching to non\-clinical \& clinical stakeholders. Negotiation expertise and challenger mastery * Delivering quarterly reviews with account and contract management to include price / volume variance and framework banding sign up’s In this role the KAM leads strategic account planning cycle ensuring growth strategy development and execution by: * Leading account teams with operational excellence by using account planning tools and governance. Managing the assigned actions during the deal making processes in strategic accounts and promoting a culture of accountability by improving on current performance and taking responsibility. Having an in\-depth understanding of the Category Tower frameworks and private sector tenders and bids * Shaping understanding of value selling and key account management within the account teams. Translating insights into actions that challenge status quo and reinforce our competitive advantage. Driving data driven analysis of market and customer KPI’s. * Connecting, understanding and working within the matrix to position the right capability for specific customer needs. Proactively assessing, clarifying, and validating customer needs on ongoing basis. Gathering feedback \& insights from key clinical and non\-clinical customers, internal partners. Identify actionable insights to enhance results. Building strong relationships with non clinical purchasing stakeholders to secure long\-term sales growth for J\&J Medical devices. * Delivering on sustainable, capital efficient and profitable growth through tailored value\-based proposals including digital assets.s. Using commercial, outcome\-based deal building, strong business acumen and negotiation skills, to manage contracting and tender processes. Keeping up to date with market trends and focus on changes in funding and service delivery, which may affect the implementation of the J\&J value based strategy. **Skills And Competencies Required** * Notable presence coupled with the ability to design solutions at all levels from board to board and beyond in the GB/Ire healthcare markets. * Strong commercial acumen evidenced by experience of working with or for the NHS. * Extensive experience (10\+ years) and background in sales management, project management or consulting to Life Sciences / healthcare, within the medical device industry or NHS / private healthcare sector * Evidenced ability to deliver multi\-layer “deal making” in healthcare. * Strong customer facing skillset. * Incisive thinker, confident with concepts, analysis and frameworks. * Ability to structure, manage and deliver change. * Team player with an enthusiastic, positive mindset, strong communication and interpersonal skills * Strong Project management orientation with the ability to priorities and manage complex list of projects to completion * Strong track record of successful engagement with clinical \& non\-clinical stakeholders on operational matters * Ability to work effectively in cross\-functional matrix to successfully deliver objectives to time and budget * A working understanding of the operative pathways in a hospital (surgical environment) * Passionate about doing an outstanding job for our customers **Requirements** * University degree in business administration, marketing \& communications, hospital management, life science, public administration or related fields or studies would be preferable but not essential. * At least 10 years of work experience in healthcare including: * Successful sales track record at key/strategic accounts or * Experience in leading integrated multi\-level teams, to connect and effectively collaborate across a diverse group of business stakeholders in a highly matrixed environment without formal authority. * Driven by results performance \& delivering excellence in the job through strong project management skills and process\-oriented work. * Entrepreneurial mindset with ability to drive customer\-centric value\-driven approach managing complexity, influencing and collaborating in a global, matrixed environment to achieve business objectives. * Ability to understand business strategy and translate it into account plan, superior planning skills. * Strong passion and track record for innovation \& will to make things happen \& deliver. * Excellent written and verbal communication skills in local language(s) and English; effective interpersonal and teamwork skills. * Data analysis skills and ability to draw actionable conclusions. * Mental toughness, self\-awareness, adoptability and resistance to stress. * Creative divergent thinking, problem solving skills, inclusive thinking. **Education \& Experience** * University degree from a reputable institution; * Experienced and successful sales background and/or * Experienced in Commercial management and/or * Experience in Process Excellence, and/or * Experience in commercial deal making * Experience in managing complex revenue generating projects * Essential Languages: High level English fluency **Key Compliance Requirements** * Act as a role model for J\&J Credo values at all times. Demonstrate honesty and ethical behavior in all areas of responsibility. * Maintain thorough familiarity with your detailed personal Health \& Safety responsibilities as described in the Company’s Health \& Safety policy. * Adherence to UK Safe Fleet Policy. * Adherence to Healthcare Compliance Policies. * Adherence to all Company policies and necessary training and development requirements within required time frames. * Ensure compliance to the Company’s product complaint process. * Willingness to travel, and attend meetings as required. **This role is open to candidates based anywhere within the UK.** **What type of mark will YOU make?** By joining **Johnson \& Johnson** you will find boundless opportunities to craft your path \& amplify your impact inside \& outside our walls. And with our commitment to be the world’s healthiest workforce you can strengthen your body as well and your mind. When you work at Johnson \& Johnson you can touch over a Billion lives worldwide every day. And when you apply your talent to our collective purpose there’s no end to the lasting impact we can make together. And that changes everything. **What’s in it for YOU?** It’s important to us that you feel you can bring your whole self to work; at Johnson \& Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. As part of our offeri

Medical Device
Northumberland, Tyne and Wear NHS Foundation Trust logo

Partnership and Involvement Officer

Northumberland, Tyne and Wear NHS Foundation Trust

Newcastle Upon Tyne, England, UK

This is an exciting opportunity to provide comprehensive support for the external engagement activities of the Applied Research Collaboration North East and North Cumbria (ARC NENC), funded by the National Institute of Health and Care Research (NIHR). https://arc\-nenc.nihr.ac.uk/about\-us/ We are a research partnership that brings together the North East and North Cumbria’s six universities, health and social care providers, voluntary and community organisations, patients, and members of the public. Our vision is to deliver ‘better, fairer health and care at all ages and in all places’, and our work is organised around five research themes. Based in our core team you will work alongside internal and external colleagues at universities, members of the public, Health Innovation Networks and industry partners. You'll also support our events and activities with public partners and community organisations, working closely with the Public Involvement and Community Engagement Manager and the Communications Manager. We're looking for someone with experience of working in a collaborative research environment. You will need to be approachable, organised and comfortable working with people at all levels externally and internally. We can offer a varied working environment with access to training and development opportunities and a chance to contribute to impactful research. To support external engagement and reporting in relation to the Applied Research Collaboration’s external engagement work and provide comprehensive support across the Core team. Act as the first point of contact for enquiries in the Applied Research Collaboration, providing high levels of professionalism and positive customer service. Responsible for providing comprehensive project and public involvement support through monitoring research activity, collating data and providing reports to the Chief Operating Officer as per funder requirements. Manage effective communication channels with stakeholders, including health and care professionals, service users, carers, industry and voluntary sector partners, and other agencies and the public. Coordinate events and engagement activities, occasionally working outside core hours to support meetings, workshops, and community events. Liaise with partner organisations, including the Health Innovation Network to support collaborative working and the ARC’s Business, Industry and Social Enterprise engagement activities. Provide pro\-active, professional and comprehensive administrative support to the Core team. This will include leading on the organisation of meetings, taking minutes and establishing follow\-ups on actions. We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career. **NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re\-Deployment careers hub will receive prior consideration.** For further details / informal visits contact: Name: Oonagh McGee Job title: Chief Operating Officer Email address: arcnenc@cntw.nhs.uk

Public Health, Policy & Government
Formula E logo

AI Change Manager (FTC)

Formula E

London, England, UK

**Want to accelerate your career? Electrify your potential as an AI Change Manager and join the fastest growing motorsport on the planet!** ***About Formula E:*** Formula E, the world's fastest\-growing sport, is redefining motorsport with a bold focus on innovation and sustainability. Hosting over 100 races in iconic cities globally and backed by top manufacturers like Porsche, and Jaguar, we feature elite drivers and cutting\-edge EV technology. As the world's first sport certified Net Zero Carbon from inception, Formula E combines thrilling entertainment with a mission to advance sustainable progress, inspiring a global fanbase with our high\-performance brand new GEN3 EVO race car capable of 0\-60mph in 1\.82 seconds (0\-100kph in 1\.86s). Using the spectacle of sport, we are sending a powerful and meaningful message to help alter perceptions and speed\-up the switch to electric mobility. **Welcome to the home of Global Electric Street Racing.** ***The Role:*** Are you ready to accelerate the AI evolution of the world's most innovative racing series? We’re looking for an AI Change Manager to join our fast\-paced team on a 12\-month Fixed\-Term Contract (FTC). You will act as a strategic change lead to drive impactful AI adoption within our business, enabling our teams to transition from basic productivity tools to AI\-native architectures. You will discover, design and spearhead AI\-enabled workflows that unlock measurable ROI. But you won't be acting as a technical service desk; instead, you will bridge the gap between high\-level business strategy and technical execution, serving as the ultimate catalyst for Google Cloud Platform\-based innovation. * Discover \& Design New Ways of Working: You will map business processes across diverse units (including Commercial, Marketing and Event Operations) to identify high\-impact AI use cases, focusing on data readiness, model feasibility and measurable outcomes. You will pull together all necessary stakeholders to facilitate the design of AI solutions, from RAG patterns to automated agents. * Drive Change Management \& Adoption: You will drive business\-wide, impactful AI adoption by leading monthly AI Change Readiness meetings and maintaining project roadmaps and prioritisation matrixes to enable effective decision\-making and allocation of resource and attention. By establishing robust deployment frameworks and change management principles, you will ensure teams roll out AI\-enabled ways of working effectively and securely, while showcasing successes across the company to empower internal AI Champions. * Support Technical Implementation \& Architecture: Working hand\-in\-hand with the Technology team, you will ensure all new AI solutions align seamlessly with our broader Data and Cloud architecture. You will champion prompt engineering and data governance best practices, and facilitate the setup of secure development environments and sandboxes, ensuring internal teams have the tools to build and test their own automated solutions while minimising security risks. ***What we're looking for in you:*** * The AI \& Cloud Navigator: You bring proven, hands\-on experience with the GenAI landscape (LLMs, RAG, and Agentic workflows) alongside a solid working knowledge of Data Engineering and Cloud Computing principles. An added bonus would be familiarity with Google Cloud Platform (GCP) ecosystem, specifically Vertex AI, BigQuery and integrating AI into the wider Google Workspace using tools like Apps Script and AppSheet. * The Changemaker: You are an exceptional facilitator, experienced change manager and strong communicator who can collaborate with data engineers and commercial directors with equal ease. You excel at driving AI\-enabled change through bringing people together, challenging existing ways of thinking and distilling complex technical concepts, such as vector databases, LLM orchestration and API integrations, into accessible, relatable business contexts for non\-technical stakeholders. * The Solution Architect: Highly comfortable with workflow assessment, you can evaluate business processes for AI readiness, judge where a low\-code solution suffices versus where custom Machine Learning models are required and determine associated opportunities and risks. You have a strong understanding of how data quality, structure and governance impact performance, and you can map out a rigorous, prioritised roadmap to turn business concepts into reality, hold process owners accountable and keep senior stakeholders engaged. * The Progressive Challenger: You bring a pragmatic, "can\-do" mentality and a passion for technology's positive impact. Most importantly, you are excited by the potential for motorsport to be a platform for sustainable human progress and are willing to stand up and be an advocate for change. ***What's in it for you?*** * 25 days' annual leave, Birthday day off and Wellbeing leave * Opportunity to extend your stay if travelling for a race event * Health Cash Plan and access to the Aviva Digital Workplace app * Enhanced Parental Leave * Flexible Bank Holidays * Paid volunteer and carer's leave * Cycle to Work and Electric Car Scheme * Formula E store discount * Regular social events and employee working groups *This is a hybrid role and you'll be required to do 3 days a week in our Hammersmith London office.* ***Application Process*** Think you’ve got what it takes to join our race to the future? The closing date for this role is 24th July, however if we receive a high volume of applications we may close it early. At Formula E, we are building a culture where every voice matters, every perspective accelerates progress, and every individual is empowered to rise, contribute boldly, and shape a better world \- together. We will provide equal opportunities regardless of an individuals' protected characteristics. We believe in attracting and retaining diverse talent to strengthen our global vision with a variety of experiences, backgrounds and perspectives. **Our mission is clear. The message is simple. Whoever you are. However you live. Whatever you believe. Formula E. For the Future. For Everyone.** **We’ll see you at the starting line!** ***¡VAMOS!*** If you require further assistance in accessing the application or require a different format of the application, please contact recruitment@fiaformulae.com If this role isn’t quite for you but you want to join Formula E, why not ‘Connect’ with us here to be the first to know of new opportunities!

Healthtech & Digital Health
Formula. logo

Senior Product Manager

Formula.

London Area, United Kingdom

**Senior Product Manager – Partner APIs** Location: London (Hybrid) Salary: Up to £90,000 We are working with a fast\-growing technology platform business that connects service providers with end consumers through a marketplace model. As part of a significant investment in their platform infrastructure, they are looking for a Senior Product Manager to own their partner API and integration strategy. You will define how the business connects with its network of third party service providers through scalable, standardised API integrations, making partner onboarding faster and reducing bespoke delivery across a broad range of provider categories. **Senior Product Manager Responsibilities:** * Own the product vision and roadmap for strategic partner APIs across the platform * Define the integration strategy for priority provider categories and scalable onboarding patterns * Lead delivery of API capabilities covering availability, inventory, booking, cancellation, redemption and fulfilment * Translate partner, commercial, operational and technical needs into clear product priorities and delivery plans * Work with engineering, architecture, operations and commercial teams to ensure integrations are scalable and secure * Use performance and operational data to continuously improve integration reliability and reduce manual effort * Standardise integration patterns to reduce bespoke delivery and improve speed to market **Who You Are:** * Proven experience in partner APIs, third party integrations, platform products or marketplace capabilities * Strong understanding of API led integration, partner onboarding and system interoperability * Good technical fluency across APIs, middleware, data flows, authentication and error handling * Experience working with external partners or suppliers to deliver scalable digital integration capabilities * Strong analytical skills with experience using operational data and partner feedback to drive improvements * Excellent stakeholder management and communication skills in a complex platform environment * Comfortable balancing strategic vision with hands on delivery in a fast paced organisation If you are a Senior Product Manager ready to shape how a fast growing platform connects with its partners at scale, we would love to hear from you. *Due to the high volume of applications, not all applicants will receive feedback.*

Healthtech & Digital Health
The Coca-Cola Company logo

Senior Director, Hydration

The Coca-Cola Company

London, England, UK

As a business, The Coca\-Cola Company is constantly evolving – we develop new products, acquire great brands and pioneer new ways of doing things. We sell four of the world's top five non\-alcoholic sparkling drinks and 3,600\+ products in over 200 countries, including water, juices, energy drinks, and even tea and coffee. Working here is more than working for the global beverage leader, it’s an opportunity to be a part of something that can positively impact the world. We’re accelerating our momentum to become a Total Beverage Company by putting people at the heart of our business and everything we do – innovating to give people the drinks and package sizes they want, building our eCommerce capabilities, working towards our vision of a World Without Waste, and more. **What You’ll Do For Us** **Collaborate with Global** * Drive collaboration for a Global Networked Organization * Play as the “voice” of the OU to inform, influence and update Global * Keep regular interaction with Global team to influence and align strategies based on insights, key trends, business performance * Scan, share and steel with pride best practices coming from Global or other OUs * Influence Global to guarantee best marketing and further generate synergies **Develop portfolio/brands strategy for the Operating Unit** * Lead and create value for the Operating Unit through the development of the existing core hydration brand and portfolio strategies. * Develop EU portfolio and brand strategy for LRP expansion into the active hydration whitespace. Partner with EU system stakeholders to align the growth plan, portfolio and execution priorities * Provide leadership in identifying consumer insights and creating winning consumer strategies that deliver against consumer and company destination for the category * Focus on business growth strategies and brand plans definition, to ensure volume/business profit/market share growth in the short, medium and long term * Be responsible for integrated marketing plan and programs in collaboration with the IMX team * Manage P\&L in collaboration with Finance team **Develop plans to execute the strategy for the OU** * Identify the key growth drivers for the specific portfolio/brand and develop the corresponding prioritized investment strategy, by country and by brand. * Focus on driving scalable ideas, synergies and marketing productivity at all touch points cross OU * Responsible to deliver on time and with excellence Integrated Marketing plans to be consistently executed across all OU markets **Manage overall business** * Support local brand teams and lead regional brands to ensure plans are rich, brand calendars but focused on big and bold activations ensuring sync between ATL, BTL, POS and digital enough flexible for small/medium/big markets * Lead business reviews, timely measurement and learnings for reapplication * Ensure brand plans with enough rich Brand Calendars but focused on big and bold activations ensuring sync between ATL, BTL, POS and digital enough flexible for small/medium/big markets * Optimize DMI mix within each brand/market * Manage P\&L against BP targets **Lead teams** * Play active role in the Stills marketing leadership team * Build marketing capability across marketing community * Lead, coach and develop own team’s capabilities and foster teamwork and participation * Play active role in the HST Marketing leadership team * Be pioneer of Agile approach **Interact with Frontline organization** * Act as a key business leader internally within the OU marketing teams and with Frontline team, both regionally and locally * Develop and maintain routines that facilitate roll\-out of strategies and brand plans to local markets and facilitate excellent implementation (with adaption and/or complementation) by the franchise marketing teams * Steward Franchise Marketing teams to ensure flawless implementation of Core programs and aligned local amplification **Qualifications \& Requirements** * Significant marketing and leadership experience (15\+ years), including leading sizeable teams (5\+) * Experience working in innovation strategy, creative strategy, category/brand strategy * Experience working with marketing in the field * Experience working in cross\-functional and cross\-geographical teams is preferred * Ability to support integrated brand strategy across category for regional and local brands (positioning, innovation, occasions, and general competitive opportunities) * Ability to oversee regional and local brand creative strategy (creative ideas and execution) * Deep consumer understanding, with a grounding in insights and analytics * Business / commercial acumen, including financial expertise * Expertise in TCCC business models and financials * Design thinking capability * Ability to work in Agile cross\-functional teams and effectively collaborate with key stakeholders * Great written, verbal and interpersonal communication skills in English as well as presentation skills/storytelling * Ability to work under pressure and meet tight deadlines **For Spain** Base Salary: 110000 EUR to 156000 EUR **For Italy** Base Salary: 97700 EUR to 142000 EUR **For Poland** Base Salary: 435,000 PLN to 692,000 PLN Base pay offered may vary depending on geography, job\-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered. Annual Incentive Reference Value Percentage: 60% Annual incentive reference value is a market\-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target. Analytical Thinking, Brand Architecture, Brand Management, Brand Positioning, Brand Strategy, Channel Management, Competitive Assessments, Consumer Segmentation, Creative Process, Digital Media Strategy, Group Problem Solving, Leadership, Life Cycle Management, Marketing Strategies, Media Planning, Portfolio Management, Quantitative Research, Social Media Strategies, SWOT Analysis **Location(s):** United Kingdom **City/Cities** London **Travel Required** 00% \- 25% **Relocation Provided:** No **Job Posting End Date** July 18, 2026 **Our Purpose And Growth Culture** We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130\+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca\-Cola. Annual Incentive Reference Value Percentage:30 Annual Incentive reference value is a market\-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Healthtech & Digital Health
Ancestry logo

CRM Marketing Manager

Ancestry

London, England, UK

**About Ancestry** When you join Ancestry, you join a human\-centered company where every person’s story is important. Ancestry®, the global leader in family history, empowers journeys of personal discovery to enrich lives. With our unparalleled collection of more than 40 billion records, over 3 million subscribers and over 23 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving and sharing the most important information about themselves and their families. We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity. Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve. Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious. We are looking for a CRM Manager who is passionate about building meaningful customer relationships through data\-driven lifecycle marketing. This role owns the execution and optimisation of CRM programmes end\-to\-end — from campaign planning and automated journeys to segmentation, experimentation, and performance reporting. The ideal candidate is a hands\-on CRM practitioner who enjoys being close to the work: building journeys, analysing customer behaviour, identifying opportunities, and turning insights into actions that improve engagement, retention, and lifetime value. You will act as the CRM subject matter expert, partnering closely with Product, Marketing, Data \& Analytics, Performance Marketing, On\-site teams, and external technology partners to create connected customer experiences across the full lifecycle, from acquisition and onboarding through retention, upsell, and re\-engagement. This is a commercially focused role where success is measured through customer engagement, subscription performance, repeat revenue, and continuous optimisation. **What You Will Do** * Own and optimise CRM programmes across campaign planning, segmentation, audience management, and customer communications. * Manage CRM execution across platforms including Salesforce Cloud, Lytics, Monday.com, and support the upcoming Braze migration. * Use customer data and insights to improve segmentation, targeting, email strategy, and engagement. * Identify opportunities, make recommendations, and implement CRM improvements and best practices. * Improve CRM processes, reporting, and ways of working to support commercial goals and customer engagement. * Partner with UK Marketing, Lifecycle Marketing, Product, Growth Marketing, Production/On\-site teams, and Creative Studio to deliver connected customer experiences. * Bring a test\-and\-learn mindset and leverage AI tools to improve CRM workflows, efficiency, and innovation. **Who You Are** * A hands\-on CRM professional with experience managing customer communications, segmentation, and CRM programmes. * Experienced with CRM platforms such as Salesforce Cloud, Braze, Lytics, or similar tools. * Able to balance strategic thinking with hands\-on execution, taking ownership of initiatives from idea through implementation. * Comfortable using customer data and insights to identify opportunities and improve performance. * Strong communicator who can collaborate across teams and influence stakeholders. * Curious, proactive, and passionate about improving customer experiences and ways of working. * Experience in subscription, e\-commerce, retail, streaming, or other customer\-focused businesses is preferred. **Why Ancestry?** Join a team helping millions of people discover and connect with their personal history. At Ancestry, you will have the opportunity to shape customer experiences at scale, using technology, data, and creativity to help people engage with the stories that matter most. You will work in a collaborative environment where your ideas, insights, and expertise directly contribute to improving how customers discover, connect, and return to our products. **Additional Information** Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, colour, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, civil status, family status, gender reassignment, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability and require a reasonable accommodation or adjustment to support you during the interview process, please notify the recruiter. All job offers are contingent on a background check screen that complies with applicable law. Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via\-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.

Healthtech & Digital Health
Carv logo

CRM Manager

Carv

London, England, UK

**About Motion Metrics Ltd** Carv is on a mission to make great skiing accessible to everyone. We're a global community of 70,000\+ skiers, the official partner of several iconic US resorts, and trusted by thousands of instructors and athletes worldwide. Our product is a wearable ski sensor and AI coaching app that gives everyday skiers real\-time coaching on the mountain. We are now also launching a phone\-only product, opening up a fast growth product tier that brings personalised on\-snow coaching to a much wider audience. That growth means a big, fast\-growing audience: people who’ve downloaded the app, signed up by email, or bought Carv. We’re looking for someone to own that audience end to end, turning it into engaged, paying, happy skiers. As a result, build our CRM into one of the most valuable channels in the business. **About The Role** You’ll own our CRM end to end \- email, in\-app messages and push \- plus the supporting content, such as blog posts and landing pages. You’ll bring people in, keep them engaged, and help them buy at the right moments in the season. It’s a hands\-on role. You’ll find the insights, shape the ideas, write the copy and build the campaigns \- you own the channel end to end, and you take the credit for what it delivers. There’s support across the team when you need it, and a strong AI toolkit that’s a core part of how we work. Carv is a seasonal business. Interest builds long before people are on snow and fades in spring, so this role owns the plan for the whole cycle: capturing people’s interest, nurturing them through the phases of the year \- in season and out \- and building campaigns around the key sales moments that turn interest into intent, and intent into a sale. **What You'll Do** * Grow the audience. Bring new contacts in through lead generation, manage a budget to do it, and track what each new contact costs us. * Onboard and keep it clean. Get consent right, welcome new people well, and keep the database healthy so we only message people who want to hear from us. * Nurture and segment. Keep a large audience engaged, and group people so the right message reaches the right person \- not one\-size\-fits\-all. * Spot intent and sell. Notice when someone’s getting more interested, move them towards a purchase, and run sales campaigns in the key windows of the season. * Write and build. Create the emails, in\-app messages, push, blog content and landing pages \- copy and build, start to finish. * Protect deliverability. Keep the email and in\-app system healthy so messages actually land in people’s main inbox. * Report and learn. Show what the audience is worth and what’s working \- including LTV and churn \- and run a steady stream of tests, doubling down on what wins and trying new channels and ideas. **What Good Looks Like** * The audience is growing, healthy and well understood, and you can show what it’s worth. * Email, in\-app and push work together as one programme, not three disconnected channels. * Messages land, get opened, and drive real sales in the moments that matter. * There’s a constant flow of tests \- and clear lessons from them, including the ones that didn’t work. **Who You Are** * A CRM specialist who wants the whole channel. You’ve run CRM or lifecycle marketing (around 2–3 years) at a consumer, D2C or subscription business, and you’re excited to own it end to end rather than a slice of it. * Driven by impact, not vanity metrics. You care that CRM moves the business, and you can point to real results you’ve driven \- not just opens and clicks. * A strong writer who starts with the user. This is a big one for us. You write sharp, clear copy, and your ideas come from real user insight e.g. how people interact with your content, what they tell you in interviews, what they leave in reviews. You’ll own the whole thing: the insight, the idea, the words and the build, across email, in\-app, push, blog and landing pages. * Already working with AI. You use AI to speed up your work today, and joining a company pushing hard on AI genuinely excites you. * A get\-after\-it attitude. You’re not motivated by keeping things as they are. You’d rather try something new and learn fast \- even if it sets things back for a bit \- than settle for steady. * A passionate skier. You love skiing and already have ideas about it. You want to go deep in the ski world with Carv, and make a difference in a business transforming how people ski all over the world. ****Nice to have:**** hands\-on experience with Klaviyo, and a working understanding of the rules around consent and data \- enough to keep us safe and the CRM healthy. ****Working at Carv**** * An exciting, fast\-paced start\-up environment focused on changing the way people ski. * Deeply customer\-centric, with the chance to support events and activations that meet customers where they are… skiing. * Part of a small team with high autonomy \- you'll own your area. * AI\-first. We're building AI into how we work, and we want people who'll push that further. * Build, ship, learn. We'd rather try, measure and adjust than plan endlessly. * Hybrid, three days a week together \- with the option to work from our Innsbruck office, where you can ski on a fully subsidised ski pass.

Healthtech & Digital Health
Novartis UK logo

Trial Vendor Senior Manager

Novartis UK

London, England, UK

**Summary** LOCATION: Westworks London: Please apply only if this location is accessible to you, as relocation support is not available. ROLE TYPE: Hybrid Working, When we put our heads together, we can do brilliant work. And when we do brilliant work, we can achieve remarkable things for patients as we positively transform healthcare. We are currently looking for a Trial Vendor Senior Manager to join our team focused on Early Phase Development. The main purpose of this position is to be accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. To collaborate with the Vendor Start\-up Manager (VSM) for the VSM’s category specific responsibilities and be responsible for all activities for which no VSM is assigned with, and for all of the service deliveries after Study Start\-up when the VSM is no longer assigned to the study. **About The Role** As a Core member of the Clinical Trial Team (CTT) you will independently managing all vendor\-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards, you will be accountable for vendor service delivery at study level and collaborate closely with the VSM for selected services (central labs, electronic clinical outcomes assessment/electronic patient reported outcomes (eCOA/ePRO), interactive response technology (IRT), cardiac and respiratory diagnostics, patient recruitment and retention (PR\&R), and imaging reading) during study start\-up and leverage your technical and study start\-up (SSU) expertise to ensure a timely study start\-up. You will proactively manage vendor\-related risks and potential issues and implement global vendor strategy. **Key Responsibilities** * Collaborate closely with the study team lead and members throughout the study lifecycle with a focus on Early Phase Development * Review vendor\-related protocol sections during protocol development. * Drive or support the development and completion of Study Specification Worksheet (SSW) to facilitate vendor bid processes. * Manage vendor interfaces in cooperation with partner functions, including quote reviews and contract negotiations. * Oversee vendor cost control, budget reviews, invoice reconciliation, and purchase order (PO) close\-out. * Ensure vendor service excellence at the study level, meeting quality and service standards. * Optimize study start\-up processes and manage central vendor\-related activities (e.g., site activation, supply tracking). * Monitor vendor risk and performance using tools such as FIRST, Unified Vendor Portal (UVP), and Clinical Insights, implementing corrective actions as needed. **Essential Requirements** * Bachelor’s degree or equivalent; advanced degree preferred. * Fluency in English (oral and written). * Minimum of 3 years’ experience in clinical operations and vendor management processes. * Strong knowledge of Good Practice (GxP) and International Council for Harmonization (ICH) regulations, clinical trial design, and supplier service specifications. * Proficiency in vendor management, contracting, and site\-related collaborations, including Information Technology Service Management (UAT) for eCOA and IRT systems. * Results\-driven with proven ability to complete projects within timelines. * Excellent interpersonal, negotiation, problem\-solving, and communication skills in a matrixed environment. * Demonstrated networking abilities, team collaboration, and decision\-making capabilities. **Why Novartis** Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people\-and\-culture **You’ll Receive** You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. **Commitment To Diversity And Inclusion** Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. **Join Our Novartis Network** If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\-and\-culture **Benefits and Rewards:** Learn about all the ways we’ll help you thrive personally and professionally. Read our handbook (PDF 30 MB)

Research
Cancer Research UK (CRUK) logo

Agency Operations Lead

Cancer Research UK (CRUK)

Stratford, England, UK

£62,000 \- £67,000 plus benefits **Reports to:** Head of Brand \& Marketing Planning **Directorate:** Marketing, Fundraising \& Engagement **Contract:** 12 month fixed\-term contract **Hours:** Full time 35 hours per week **Location:** Stratford, London Office\-based with high flexibility (1\-2 days per week in the office) **Closing date:** 19th July 2026 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact recruitment@cancer.org.uk as soon as possible. **Visa sponsorship:** You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is **not** able to offer visa sponsorship. **Recruitment process:** Two stage interview process **Interview date:** TBC **At Cancer Research UK, we exist to beat cancer.** We’re looking for a highly organised and strategic Agency Operations Lead to join Cancer Research UK’s Marketing, Fundraising and Engagement directorate. In this role, you’ll sit at the centre of our marketing operations, acting as the single front door for all marketing briefs and ensuring work is routed efficiently, delivered to standard and aligned to our priorities. Working in a dynamic and evolving environment, you’ll help shape how marketing demand flows across the organisation, balancing capacity, improving ways of working and enabling teams to deliver their best work. No two days will be the same, whether you’re refining briefing processes, managing workflow or partnering with teams across CRUK. You’ll be part of a passionate team, united by a shared ambition to beat cancer, and your role will be critical in ensuring our marketing efforts deliver real impact. **What will I be doing?** * Acting as the single intake point for all marketing briefs, ensuring every piece of work follows a consistent process * Setting and enforcing high standards for brief quality, challenging and refining submissions before work begins * Triaging and routing work across delivery channels (agencies, in\-house teams, and specialist partners) based on complexity, cost and capacity * Managing and forecasting demand across the marketing portfolio, balancing capacity and proactively addressing delivery risks * Tracking workflow and throughput, maintaining clear visibility of progress, timelines and delivery performance * Continuously improving processes, tools and ways of working to optimise the end\-to\-end marketing operating model * Attending on site agency meetings in and around the London area. **What are we looking for?** * Strong experience in marketing operations, creative operations or agency/project management within a complex organisation * Proven ability to manage intake, workflow and prioritisation across multiple marketing disciplines (e.g. digital, CRM, brand, content) * Excellent briefing skills, with the confidence to challenge stakeholders and improve brief quality * Strong organisational and project management capability, with experience of workflow tools and capacity planning * Ability to build effective relationships with stakeholders across teams and external partners * Commercial awareness and sound judgement to make routing decisions based on value, speed and capability Our organisation values are designed to guide all that we do. **Bold:** Act with ambition, courage and determination **Credible:** Act with rigour and professionalism **Human** : Act to have a positive impact on people **Together:** Act inclusively and collaboratively We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you. **What will I gain?** We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high\-quality tools. Our policies and processes enable you to improve your work\-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. **How do I apply?** We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. Please note that applications can’t be edited once submitted. For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under\-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or **0** 20 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health \& safety and safeguarding risks.

Healthtech & Digital Health
British Heart Foundation logo

Marketing Automation Specialist

British Heart Foundation

London Area, United Kingdom

**Closing date: 21 Jul 2026** **Location: Hybrid \- London office \& home** **Vacancy type: 12\-month Fixed Term Contract** **Salary: £45,000 \- £47,500 p/a \+ benefits** **Hours per week: 35** British Heart Foundation (BHF) is embarking on an enterprise\-wide transformation project to become a truly customer\-centric organisation – where everything we do, culturally, operationally \& technically, is designed to help meet audience, prospect and customer need. We will engage, win and retain more customers than ever before, increasing our impact, so we can save and improve more lives. We are recruiting for a Marketing Automation Specialist on a 12\-month fixed term contract to play a critical role in BHF’s transformation to a truly customer\-centric organisation by enabling the delivery of automated, personalised, omnichannel journeys. In this role you’ll specifically focus on translating campaign briefs and technical designs into fully operational workflows within Adobe Campaign V8 (ACC), Adobe Journey Optimiser (AJO), Adobe Real\-Time CDP (RT\-CDP) and Data Distiller. You will act as the bridge between technical architecture and live execution, ensuring workflows are scalable, efficient and aligned to business needs. Working within the Digital Content \& Journeys team, you’ll complement existing strengths in direct mail, email and SMS execution by introducing deep workflow expertise, enabling the team to move from campaign delivery to end\-to\-end journey orchestration. Importantly, you’ll also play a key role in upskilling the wider team, embedding knowledge, standards and best practice for Adobe\-based workflow development. **About you** We’re looking for someone with strong hands\-on experience in marketing automation and journey orchestration, ideally using Adobe Campaign and/or Adobe Journey Optimiser. You’ll be confident building automated, multi\-step, trigger\-based journeys and using customer data to create relevant, personalised experiences across large\-scale audiences. You’ll bring a strong understanding of how data, workflows and campaign platforms fit together, with the ability to translate technical documentation, data models and journey designs into practical, working solutions. Experience with Adobe Real\-Time CDP, Data Distiller, segmentation, personalisation and audience activation would be especially valuable. You’ll be technically minded, detail\-oriented and comfortable working in complex environments, collaborating closely with data, technology and marketing teams. Just as importantly, you’ll be able to explain technical concepts clearly to non\-technical colleagues and help others build confidence in using new tools and ways of working. We’re also looking for someone organised, collaborative and proactive, with strong problem\-solving skills and a focus on creating scalable, reusable approaches. If you’re excited by the opportunity to support an enterprise\-wide transformation and help shape smarter, more connected supporter journeys, we’d love to hear from you. **Working arrangements** 12\-month fixed term contract (from start date). Start date is as soon as possible. This 12\-month fixed\-term contract role has been created to support a major digital transformation programme. In this role, you will help deliver the migration of our marketing technology platform from Dotdigital to Adobe, including the redesign of hundreds of campaigns into customer\-centric journeys. This significant programme of work will run through a series of sprint cycles until May 2027, followed by a period of optimisation and hypercare until the end of this fixed term contract role. This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Healthtech & Digital Health
FGH (Freemans Grattan Holdings) logo

Media Channel Manager - PPC

FGH (Freemans Grattan Holdings)

Bradford, England, UK

**FGH Business Centre 66\-70 Vicar Ln, Bradford BD1 5AJ** **Hybrid flexibility 2 office days per week** **About The Role** You will oversee \& drive performance on all aspects of the PPC Channels (Brand, Non\-Brand, PLA /Pmax and Demand Gen) working closely with our Media Agency who operate and manage our PPC accounts on a daily basis. You will be responsible for directing the media agency by defining the channel strategies, audience targeting (including use of first party data), creative execution, and channel level performance alongside inflight optimisation to deliver the most efficient outcomes across these channels. In addition, you will agree the search media strategy and roadmap working with Google as well as the media agency in order deliver new and emerging opportunities to drive the channel forward. This role is also responsible for the feed management for paid media channels, working with our feed partner and internal teams, to monitor performance, drive feed health improvements and optimisations. You will be performance focused by spending media budgets effectively and efficiently to hit ROAS and new customer targets, supporting our ambitious growth plans for the Freemans \& Kaleidoscope brand. You will also work closely within the Media Team and across wider internal teams in marketing, Buying \& Merchandising and IT. The management of relationships and clear communication with agencies and internal stakeholders is critical. You will need to collaborate with and coordinate different teams and be the interface ensuring everyone has what they need to make informed decisions and land PPC activity as planned. A desire to learn through a testing approach as well as identifying innovative opportunities **(across PPC or other channels** ) is also a critical component of the role in order to continuously improve and communicate actionable insights back to the business. **Accountabilities** * Plan and manage PPC (Brand, Non\-Brand, PLA, Demand Gen) campaigns and media budgets, working with the other media managers to optimise budgets fluidly across channels to ensure we hit our key KPIs efficiently (Revenue, New Customers and ROI) * Review daily performance and provide weekly reporting and insights to ensure the channel achieves its targets efficiently, taking action where needed * Spot trends and provide deep dives into channel performance seasonally, and as needed, to gain insights and drive new opportunities * Drive innovation through the channel making sure we are keeping apace /ahead of the market and deliver against the channel roadmap * Build a close working relationship with Google to help understand latest trends, identify new opportunities to grow the channel and drive better efficiencies * Build a close working relationship with internal teams to build knowledge and help agency partners understand latest business performance * Run weekly calls with the agency and feed partner to deliver performance and keep the account on track * Manage PPC budgets and forecasting * Be committed to the fair treatment of customers at all times * To comply with FCA regulations, where applicable * Demonstrate behaviours in line with our Company values (Resilience, Empathy, Ambition, Commitment, Honesty) * To take reasonable care for the health and safety of yourself and other persons who may be affected by acts and omissions at work **About You** * Educated to A Level or Degree Level, OR have relevant experience * Proven experience of working in digital marketing and PPC for 5\+ years * Ability to optimise investment and manage budgets effectively * Results driven always looking for the next thing * Experience of working with and managing a digital media partner * High level of drive and motivation * A confident communicator able to build relationships across teams and at all levels * Excellent analytical skills competent in using reporting tools (e.g. Google Analytics, Google ads, Adobe), excel * Strong project management skills * Able to work under pressure to tight deadlines with high levels of accuracy * Well organised and able to co\-ordinate across departments and third parties * A strong communicator, able to articulate at all levels from junior to senior management * Can work individually and as part of a team **About Us** For over 100 years, Freemans has been at the forefront of home shopping, delivering quality products and exceptional service. We’ve accepted the challenge to transform our business into a modern, digital\-first retailer. With a rich heritage and an eye on the future, we are a forward\-thinking, tech\-driven online retail business, making fabulous fashion and stylish homewares accessible and affordable for everyone. Based in West Yorkshire and part of the OTTO group one of the world’s largest online retail organisations, Freemans Grattan Holdings (FGH) is the home of familiar brands such as Freemans, Grattan, Kaleidoscope, and Curvissa. **What We Offer You** **FLEXIBILITY** We offer a range of hybrid and flexible working options to help you achieve a healthy work life balance. Our full time head office colleagues work a minimum of 2 days per week in the office, allowing the perfect balance between collaborative in\-person team work and the flexibility to work from home. **TRAINING \& DEVELOPMENT** Turning your job into a career is a real passion for us and our development programmes will enable you to grow in role. We offer clear career pathways that will show you the way, outlining the skills, behaviours and knowledge needed to perform at the next step. We invest in our colleagues, giving them all the opportunity to progress. **INCLUSIVITY** As a business, we depend on a fusion of identities, characteristics, backgrounds, and cultures to fully appreciate our people and our customers. Freemans has a long\-standing commitment to ensuring fairness and balance. Our company is an inclusive organisation where everybody can make the most of their talent and abilities. Our pay, reward, and progression approach is based solely on fairness and merit. **Benefits** We firmly believe that we should reward our brilliant people with extensive benefits to help them stay healthy, relax and re\-energise, have fun, manage the day\-to\-day and plan for the future. Here are just some of our great benefits for this role: * Competitive salary and annual bonus scheme * 37 days holiday * Private Medical Insurance and Healthcare cash plan * Competitive pension scheme * Paid paternity and maternity leave * Incredible staff discounts * Subsidised Canteen **Ready to apply?** If you’re excited about this opportunity and want to join FGH, click apply now to send us your application. **Further information**

Healthtech & Digital Health
Cohere logo

Product Manager, Integrations

Cohere

London, England, UK

**Who are we?** Cohere is the leading security\-first enterprise AI company. We build cutting\-edge foundation AI models and end\-to\-end products that are designed to solve real\-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company co\-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us! **About North** North is Cohere's agentic AI platform: it securely deploys AI agents and automations inside an organization's own infrastructure, combining generative and search models with customizable integrations to drive productivity at scale. **Overview** North is only as valuable as the systems it can reach \- CRM, ITSM, productivity suites, data warehouses, knowledge stores, and identity. You'll own that integrations surface end to end. It’s a dual mandate: own the integrations themselves (prioritize, ship, and drive adoption) and build the underlying platform capabilities they depend on when those don't yet exist. **Outcomes** * Family of integrations that are adopted and driving customer value, measured by usage and retention. * Reusable, platform\-level capabilities and a developer and partner on\-ramp that scale across use cases. **Responsibilities** * Define the integration ecosystem strategy for North \- roadmap, catalogue priorities, and partner posture \- anchored to customer demand and revenue. * Own North's integrations end to end, and partner with strategic customers to define transformative, integrations\-based workflows. * Derive generic, platform\-level capabilities (connector framework, auth and identity, tool\-use, data sync, permissioning) where they don't yet exist, partnering with the core\-experience team on shared work. * Collaborate with forward\-deployed engineering to define how to evolve integration work into reusable product, to scope, sequence, and build it. * Define the developer and partner experience (APIs, SDKs, plugin model, docs) and instrument analytics to track adoption, time\-to\-stand\-up, and retention. **Requirements** * 5\+ years in product management on platform / API, integrations, or developer / ecosystem products. * Track record shipping integration, connector, or platform products with real impact on adoption, expansion, or retention. * Experience working directly with high\-stakes customers and ecosystem partners. * Technical fluency with APIs, auth, data models, and integration architecture; comfortable with first\-party vs. partner vs. self\-serve tradeoffs. * Analytical and metrics\-first, and a strong cross\-functional collaborator across engineering, design, and field / deployment teams. * Experience with AI\-first product management. * Bias for shipping and iterating. * Experience with a least a few domains of: Agentic AI, LLMs, Automation, Productivity, Enterprise security and compliance. **Full\-Time Employees At Cohere Enjoy These Perks** * A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. * Full health and dental benefits, including a separate budget for mental health. * RRSP matching, 401K, Pension Scheme. * 100% Parental Leave top\-up for up to 6 months, for either parent. * Annual enrichment benefits: Arts \& culture, fitness/wellness, quality time, and a workspace improvement credit. Education \& learning stipend for conferences, courses, and coaching. * 6 weeks of paid vacation (30 working days!) * Budget for traveling to other offices if you are remote, plus an annual company offsite. **How And Where We Work** * Cohere is remote\-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon. * For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. * For those not near an office: a co\-working benefit so you can work alongside others in your city. * Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs. We may use AI\-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.

Healthtech & Digital Health
Quotient Sciences logo

Clinical Trial Supply Associate

Quotient Sciences

Nottingham, England, UK

**Quotient Sciences: Molecule to Cure. Fast.** Quotient Sciences is a leading drug development and manufacturing accelerator, helping biotech and pharma companies bring new medicines to patients faster. With over 35 years of experience and a track record of success, we provide Drug Product (CDMO) and Clinical (CRO) services across the entire development pathway, including formulation development, clinical pharmacology, clinical trials, and commercial product manufacturing. Our proprietary and disruptive platform – “Translational Pharmaceutics®” – integrates Drug Product Manufacturing and Clinical Testing to eliminate silos in the drug development process. This in turn **reduces costs** , improves outcomes, and significantly accelerates drug development times. **Why Join Us** Because every day counts when bringing new medicines to patients. Our 1,000\+ experts across the US, UK, and beyond are united by science, agility, and a culture that turns ideas into impact—fast. **The Role** This role provides operational support to the Global Clinical Trial Supply (GCTS) team to help ensure the timely and efficient delivery of clinical trial materials. You will assist with coordinating shipments, preparing documentation, supporting packaging and labelling activities, and maintaining accurate supply tracking for ongoing clinical studies. Working closely with internal teams and external partners, you will contribute to ensuring that clinical trial materials are available when needed to support patient dosing and study timelines. **This is a 6 month fixed term contract** **Main Tasks And Responsibilities** * Support the coordination of clinical trial supply activities to help ensure on time in full delivery of materials to meet patient, customer and project needs * Assist in preparing and reviewing shipping documentation and booking shipments with couriers * Dispatch and track shipments and follow up on deliveries to ensure timelines are met * Provide support with packaging, labelling, and batch record preparation activities * Preparation of shipping trials (as applicable) to ensure de\-risking of ‘at risk’ shipping lanes * Maintain accurate records of clinical supplies, including distribution tracking, returns, and destruction * Update internal trackers (e.g. patient and supply trackers) and escalate any discrepancies * Assist with communication between internal teams (e.g. QA, scheduling, packaging) to ensure alignment * Participate in client calls/meetings and document actions and follow\-ups * Support issue identification and escalation to senior team members * Contribute to continuous improvement by identifying opportunities to streamline processes * Provide support to the Supplies Team when required * Perform ad hoc duties and projects as required to meet business needs. **Qualifications And Experience Required For Competent Performance** * Educated to at least GCSE * Strong attention to detail and organisational skills * Excellent IT skills with the ability to learn and adapt to internal data management systems. **Application Requirements** When applying for a position with Quotient Sciences to be able to work in our organization you must be aged 18 years or over and not have been debarred by the FDA. If you indicate you are under the age of 18 or have been debarred then your application will be automatically declined. **Our Commitment to Diversity, Equity and Inclusion** Quotient Sciences are advocates for positive change and conscious inclusion. We strive to create a diverse Quotient workforce and develop a workplace culture that provides a sense of acceptance for every person within our organization. As a global employer, we recognize the value in having an organization that is a true reflection and representation of our society today. Specifically we will not discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Research
TTS Resources logo

Digital Performance Manager

TTS Resources

Hucknall, England, UK

**Job Description** Overview Would you like to help enrich the lives of learners around the world? At TTS we aim to give every child, every day, a reason to love learning. We're proud to have supplied schools and learning environments across the globe with innovative educational resources for 40 years offering over 50,000 resources, of which 6,000 are our own developed IP! Our in\-house experts collaborate with teachers and educational experts to create unique and innovative resources that engage children and inspire a lifelong love of learning. Every TTS resource provides unlimited learning opportunities and is made to last, making the most of schools’ and nurseries’ limited budgets and ensuring years of classroom use. TTS is part of the RM Group – a pioneer in the education technology space, and since 2004, we share a vision to improve education outcomes worldwide. At RM, we’ve been pioneers of education technology since 1973\. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful. RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources). Visit our website to find out more: https://www.tts\-group.co.uk/ The education sector is transforming, so this is an exciting time to join RM as a Digital Performance Manager, working in a hybrid capacity, with two days per week based in Hucknall. We are seeking an experienced Performance Manager to join TTS and drive the success and growth of our paid online marketing campaigns for our market\-leading ecommerce brand in the education sector. As a member of the digital marketing team, you will play a crucial part in developing optimised content, technical improvements and performance analysis to support our SEO rankings and increase the visibility of our brands. For paid digital advertising you will be responsible for the strategy, execution, and optimisation of paid search campaigns across various online channels. Your focus will be on maximising return on advertising spend, driving customer acquisition, and contributing to the overall revenue growth of the business. This is a great opportunity for someone who is passionate about search and has a proven track record of increasing traffic and revenue. Responsibilities **Job Purpose** : As part of a small and experienced core team, the Digital Performance Manager role is both hands\-on and strategic and your day\-to\-day work will be key to delivering and shaping the future direction and growth of the business. You will be instrumental in helping to drive and deliver the ambitious TTS SEO and paid advertising strategy and revenue targets. Working across all aspects of SEO including content, technical, outreach and analysis, you’ll be able to deploy your technical skills to good effect in a competitive B2B ecommerce environment. Working closely with the Senior Digital Acquisition Manager to develop SEO and PPC best practice, lead discussions with internal stakeholders, ensure progress and performance is reported regularly. Including:\- **Strategy Development** : Develop, plan and implement a comprehensive SEO and digital advertising strategy tailored to the company’s objectives of improving SERPs ranking, driving traffic and generating revenue. **Campaign Managemen** t: Manage the day\-to\-day operations of paid campaigns, including budget allocation, bid management and ad copy creative optimisation **Data Driven** : Utilise all available data to seek out gaps and new opportunities and formulate this into an executable strategy. Create detailed quarterly plans across all aspects of SEO with achievements so far and recommendations for the next quarter. **Keyword Research** : Perform keyword research and content gap analysis to identify and optimise content and monitor the performance of keywords to maximise ROI. **Management Reporting** : Develop and present detailed reports on campaign performance, including ROAS, conversions, revenue and other KPIs to stakeholders. **A/B Testing** : Conduct A/B testing on various campaign elements to identify the best\-performing paid strategies. **Technical SEO \& Audits** : Conduct audits and monitor website performance and resolve any issues that affect search performance using tools such as Screaming Frog, Ahrefs and SEM Rush. This includes optimising site structure, improving page speed, and monitoring Core Web Vitals. **Content Optimisation** : Work closely with the content, brand and product teams to ensure that content is optimised for search engines and addresses the needs of our target audience. **Outreach Campaign Management** : Develop and execute effective outreach and link building strategies to build effective backlink strategies and enhance domain authority and rankings. **Analytics and Reporting** : Monitor and analyse daily performance metrics with SEO tools such as GA4 and GSC to understand SEO strategy performance and recognise when action is required. Provide regular updates to senior management. **Insights \& Trends** : Analyse website data and also the paid search data to identify insights and keyword trends to achieve first\-page search engine rankings **Market and Competitor Analysis** : Analyse competitor campaigns and market trends to identify opportunities and insights. **Training and Collaboration** : Provide SEO training, support and insights to other members of the merchandise, brand, content and product teams. Collaborate with various departments to align SEO with broader marketing strategies. **Stay Informed** : Keep up to date with the latest industry news, trends, best practices, search engine algorithms, and sharing knowledge with the team Experience * Experience in digital performance management (agency or in\-house), preferably in a large e\-commerce store environment. * Solid understanding of the core aspects of digital performance (content, technical, offsite) * Solid understanding of the core aspects of PPC and managing data feeds for Google Shopping * Proficient in the use of Google Ads, Bing Ads, Google Analytics, Facebook Ads Manager, Google Search Console, Merchant Centre, Ahrefs, Excel and other data tools * Exceptional analytical skills, with a solid understanding of web metrics and digital analytics with the ability to analyse data and provide actionable insights * Analytically minded and proficient in the use of Google Analytics, Google Search Console, Ahrefs, Screaming Frog and other SEO tools. * Solid technical acumen, displaying working knowledge of HTML, CSS, and JavaScript, and understanding how they impact SEO. * Good ability to evaluate content quality from both an editorial and SEO perspective. * Experience managing a team, their workflow and assisting in their own professional development. * Ability to define structured plans, clear communication and foster collaboration to ensure timely delivery of work within an ambiguous, fast paced environment. * Excellent written and verbal communication skills. * Willingness to engage in the ways of working in a large, trading\-focused business with the ability to work independently and collaboratively within a cross\-functional and international team structure **What’s in it for you?** As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance\-related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work. We also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at recruitment@rm.com. Unfortunately, we are unable to offer visa sponsorship for this role.

Healthtech & Digital Health
GE Vernova logo

Thermal Expert Transformers (m/f/d)

GE Vernova

Stafford, England, UK

**Job Description Summary** GE Vernova’s manufacturers power transformers in wide range of voltage levels with applications in generation, transmission and distribution. GE Vernova offers a wide variety of power transformers from medium to ultra\-high voltage (1200 kV AC and ±1100 kV DC) and from small (5 MVA) to very large power ratings (2750 MVA). Our product lines include conventional, special transmission such as phase\-shifting, SVC, HVDC, low maintenance and reactors, as well as green power transformers. GE Vernova’s power transformers provide exceptional performance, quality and reliability We are seeking highly skilled and experienced Thermal Expert for transformers to join our global Technology team. If you have a passion for thermal modeling, driving global engineering standards, and supporting the next generation of power transformer technology, we want to hear from you. **Job Description** **Roles and Responsibilities:** * Tool Development and Maintenance: Support the development and maintenance of thermal calculation tools; collaborate with developers to specify requirements, support implementation, and verify results. * Global Technical Leadership: Drive thermal solutions for transformers on a global GE Vernova level and guide engineering teams on solving complex thermal aspects of transformer design using CFD, FEM and analytical solutions. * Supplier Collaboration: Collaborate with external partners to drive innovation and technical excellence in transformer thermal design. * Standards and Documentation: Provide comprehensive documentation and specifications for thermal solutions; drive the adaptation and improvement of thermal related technical standards. Collaborate with the Technology team to contribute to internal and external technical standards (e.g., IEC, CIGRE, IEEE). * Factory and User Support: Support factories and end\-users by handling technical tickets and conducting regular meetings to understand needs and pain points. * Training and Mentorship: Prepare training materials and lead training sessions for end\-users to ensure high\-quality implementation of thermal solutions. * Continuous Improvement: Maintain existing thermal documentation and proactively drive improvements and changes to existing solutions. **Required Qualifications** * Bachelor’s degree in engineering (Mechanical, Electrical, or a related thermal design discipline). Master or PhD an advantage. * Solid and relevant professional experience, preferably with power transformers. **Desired Characteristics** * Proven experience in modeling thermal phenomena and knowledge of thermal simulation methods. * Experience in preparing technical documentation, including technical drawings. * Active member of CIGRE, IEC or IEEE **Technical Skills** * Deep understanding of the thermal domain within power engineering. * Experience with CFD \- ANSYS Fluent, OpenFoam or similar * Knowledge of C\#, .NET framework, MS SQL and Git. * Solid knowledge of Office 365 tools, with high proficiency in Excel, Word, and Teams. **Communication \& Leadership** * Excellent verbal and written communication skills in English. * Knowledge of German and French is a distinct advantage. * Experience working in cross\-functional groups to achieve common targets. * Experience in R\&D project management * Ability to plan and execute tasks in a timely manner while maintaining high quality. ******Additional Information****** **Relocation Assistance Provided:** No

Medical Education
Helping Hands Home Care logo

Head of Business Systems

Helping Hands Home Care

Alcester, England, UK

**Extraordinary Care. Extraordinary Culture. Extraordinary Careers.** At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here. With over 7,000 colleagues across the UK, we’re evolving how we use technology to support our people — improving the systems, platforms, and digital capabilities that underpin high\-quality care in a complex, people\-led organisation. To support this, we’re hiring a **Head of Business Systems** — a senior leadership role with broad impact across the organisation. This is about defining strategy, creating accountability, and ensuring our technology landscape enables consistent, high\-quality delivery at scale. As **Head of Business Systems** , you will take ownership of the organisation’s application landscape — shaping strategy, overseeing delivery, and ensuring systems remain secure, reliable, and aligned to operational needs. You’ll sit at the heart of technology and the wider business, ensuring clarity over system ownership, driving performance, and embedding continuous improvement across all platforms. Working closely with senior stakeholders, you’ll translate business priorities into effective technology solutions, ensuring systems not only function well but actively enhance the way our teams deliver care. **Salary** : £70,000 \- £75,000 per year **What You’ll Be Doing** * Defining and driving the strategy for enterprise applications in line with business goals * Leading the evolution of systems towards modern, integrated, and cloud\-based solutions * Taking end\-to\-end ownership of application lifecycles, from implementation through to optimisation * Delivering system improvements, integrations, and transformation initiatives across the organisation * Establishing clear ownership models between technology teams and business stakeholders * Leading and developing teams across support, development, and systems management * Ensuring system stability, performance, and resilience across critical platforms * Managing key supplier relationships, ensuring performance, value, and accountability **What We’re Looking For** We’re looking for a confident and commercially aware leader who can operate at pace while maintaining strong governance and control. You’ll bring: * Significant experience leading business systems or enterprise applications in a complex environment * A proven ability to deliver large\-scale system or digital transformation programmes * Strong stakeholder engagement skills, with the ability to influence at senior levels * Solid understanding of application ecosystems, integration, and architecture principles * Experience managing suppliers and driving value from third\-party partnerships * The ability to create clarity, structure, and accountability across multiple stakeholders * A delivery\-focused mindset, with resilience and a continuous improvement approach This role will suit someone who has led technology in environments where service quality, compliance, and user experience are critical — not purely back\-office or transactional systems. **Desirable** * Experience within healthcare, care, or other regulated industries * Knowledge of healthcare systems and interoperability standards * Familiarity with cloud technologies and modern system architecture * Exposure to recognised frameworks such as ITIL, PRINCE2, or TOGAF **Why Helping Hands** We’re a purpose\-led organisation, but we also operate at scale — and that brings complexity, pace, and opportunity. This is your chance to: * Shape the future of business systems across a national organisation * Deliver technology that directly supports colleagues and improves customer outcomes * Play a key role in a significant period of digital and operational transformation * Join a business where people, purpose, and progress go hand in hand Helping Hands is proud to champion a diverse and inclusive workforce. We welcome applications from people of all backgrounds, experiences and identities.

Healthtech & Digital Health
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