Healthcare & life sciences jobs

14,074 open roles across pharma, biotech, medical devices, and clinical research.

Director - Mixed Methods Research

Lumanity

**Overview / About Us** Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life\-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients’ toughest challenges by revolutionizing how value is generated, demonstrated, and communicated. **Responsibilities / Position Overview** Our research team are seeking a director of qualitative and quantitative commercial market research, specialising in the life sciences sector, to join their dedicated Insights Team. This is a hybrid position, working from our London office approx. 2 days per week. The purpose of this role is as follows: * To play a leading role in the development and growth of Lumanity’s primary market research team * To maintain and build key accounts to generate revenue, drive growth and profitability meeting annual sales targets set * To lead on, and provide support across multiple qualitative and/or quantitative projects to deliver innovative client research solutions to build client satisfaction * To provide detailed, advanced knowledge of complex research methodologies * To provide effective coaching, leadership, and management to motivate and develop direct reports and work teams **Qualifications** * 8 – 10\+ years’ experience in research or professional services organisation * 8 – 10\+ years’ experience in research\-based project management role * at least 5\+ years in ad\-hoc, primary research within a commercial setting * Extensive life sciences, healthcare / pharma experience and therapy area knowledge * Strong knowledge across research methodologies and practices – with demonstration of creativity and flair to develop thinking further * Proven skills and track record in project and account management, with outstanding client communication and influencing skills * A strong track record at business generation – both with new and existing clients * Advanced leadership and management skills * Computer proficient: Outlook, Word, PowerPoint and Excel **Benefits** * Competitive salary * Bonus * Pension * Private Healthcare * Dental Insurance * Enhanced eye care * Electric Car Scheme * Holiday that increases with tenure * Option to buy / sell holiday annually * Staggered working hours -

Academia

Analyst, Data Analytics - Transaction Services - Birmingham

Alvarez & Marsal

Birmingham, England, UK

**Description** Analyst, Data Analytics – Transaction Services, Birmingham **About Alvarez \& Marsal** Alvarez \& Marsal (A\&M) is a global consulting firm with over 10,000 entrepreneurial, action and results\-oriented professionals in over 40 countries. We take a hands\-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A\&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A\&M. **The Team** A\&M Global Transaction Analytics (GTA) provides data analytics services to clients to uncover maximum actionable insights to support their M\&A, divestment and investment strategy. GTA is a global team which leverages market leading technology, advanced analytics capabilities, and A\&M’s operational, functional and industry expertise to drive relevant business insights. Our global team provides analytics as a service to private equity and corporates across the transaction lifecycle. As an Analyst in the GTA team within Transaction Advisory Group (TAG), you will have the opportunity to work with our highly motivated and effective team of professionals on a variety of interesting projects across different industries including but not limited to manufacturing, distribution, consumer, retail, restaurants, businesses, and industrial services as well as healthcare, software \& technology and financial services. You will gain exposure to our integrated due diligence approach that goes beyond traditional quality of earning analyses and focus on key value drivers for sponsors and lenders. Our integrated due diligence approach combines our deep operational, functional and industry expertise to drive value throughout the investment lifecycle by providing insightful data\-driven analysis. **How You Will Contribute** As an Analyst, you will: * Assist with core transaction analytics, helping to identify key financial performance and operating trends as well as insights thru applied data analytics. * Assess the quality of the target company’s financial and operational datasets. * Analyze underlying financial statement performance drivers via key transactional and operational data. Clean, transform, and model data into meaningful information used to drive discussions with target management through observations to insights and conclusions. * Conduct detailed data analysis to support transaction advisory services such as vendor and buyer financial due diligence, exit\-readiness, financial reporting missions. * Collaborate with senior team members to develop data\-driven insights and recommendations for clients. * Utilize advanced data analytics tools and techniques to analyze large datasets and identify key trends and patterns. * Prepare comprehensive investigative analysis, assist in the construction of deal\-oriented reports and presentations using data visualization tools to communicate findings to clients and stakeholders. * Assist in the development and implementation of data analytics strategies to enhance the effectiveness of transaction advisory services. * Participate in meetings and conference calls with target company management and with client personnel. **Qualifications** * Eligibility to work in the UK * 2:1 or higher undergraduate degree in STEM, Computer Science, Economics or a related field of study. * A\-level (or equivalent) minimum grades of ABB * Business level English is a pre\-requisite and any other European languages are desirable * Strong analytical skills with experience in data analysis and financial modeling. * Proficiency in ETL and data analytics tools such as Alteryx, SQL, Python, R, or similar * Experience in a data visualization tool such as Tableau, PowerBI, Qlik, or similar is a plus * Prior experience in transaction advisory services or a related field is a plus. * Excellent communication and presentation skills. * Ability to work collaboratively in a fast\-paced, team\-oriented environment **Your journey at A\&M** We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top\-notch training and on\-the\-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well\-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A\&M. The possibilities are endless for high\-performing and passionate professionals. Culture \& Values At Alvarez \& Marsal, our core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity guide everything we do, shaping a culture rooted in entrepreneurship, impact, and integrity. We trust our people to take ownership early, contribute to meaningful challenges, and drive results that matter. We empower growth and champion diverse perspectives. Above all, we value doing the right thing. For those ready to roll up their sleeves, lead with integrity, and be difference makers, this is where it starts. Equal Opportunity Employer It is Alvarez \& Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A\&M policy statements and additional information by region here. Unsolicited Resumes from Third\-Party Recruiters Please note that as per A\&M policy, we do not accept unsolicited resumes from third\-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A\&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Finance & Investment

Clinical Research Associate II

IQVIA

Reading, England, UK

**Join IQVIA on our mission to accelerate innovation for a healthier world!** IQVIA UK’s cFSP (sponsor\-dedicated) team is growing and seeking experienced Clinical Research Associates. **Why IQVIA?** * Career development opportunities to grow as we grow * AI‑powered career advancement through our internal talent marketplace, Career Connections * Mentorship opportunities across the organisation via Employee Resource Groups * Flexible working to assist work–life balance and professional success * Well‑being support covering your physical, mental, and financial health **Awards** * 2026 "Glassdoor Best Place to Work in the UK" * \#1 in category \- 2026 Fortune® World’s Most Admired Companies™ list (for the FIFTH consecutive year!) * Brandon Hall Excellence Award for Learning \& Development **Responsibilities** * Perform site monitoring visits (selection, initiation, monitoring and close\-out visits) in accordance with contracted scope of work and regulatory requirements, i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines * Work with sites to adapt, drive, and track subject recruitment plan in line with project needs to enhance predictability * Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues * Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues as appropriate * Manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution. May support start\-up phase * Ensure copies/originals (as required) site documents are available for filing in the Trial Master File (TMF) and verify that the Investigator's Site File (ISF) is maintained in accordance with GCP and local regulatory requirements * Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow\-up letters and other required study documentation * Collaborate and liaise with study team members for project execution support as appropriate **Requirements** * Requires at least 2 years on\-site monitoring experience of interventional studies * Degree in scientific discipline or health care or equivalent industry experience * Good knowledge of, and skill in applying, applicable clinical research regulatory requirements i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines * Ability to establish and maintain effective working relationships with coworkers and clients * Full UK right to work required, this position is not eligible for visa sponsorship **Apply today and forge a career with greater purpose, make an impact, and never stop learning!** IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Pharma & Biotech

Associate Medical Director, Medical Safety

Jazz Pharmaceuticals

Cambridge, England, UK

**If you are a current Jazz employee please apply via the Internal Career site.** Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life\-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient\-focused and science\-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information. **1 Essential Functions/Responsibilities** The Associate Medical Director / Global Safety Physician is responsible for implementing the global safety strategy and monitoring the overall safety profile for Jazz Pharmaceuticals products (investigational and marketed) throughout its lifecycle. This includes generating all major pre\- and post\-marketing safety deliverables including signal, benefit\-risk evaluation and risk management activities. This individual must effectively interface cross\-functionally at all levels in the organization as well as with external Regulatory Authorities. This individual, under supervision from the Senior Medical Director in Medical Safety, will work together with PV staff in managing the safety assessment of products, including review of aggregate safety analyses and scientific literature, preparing safety reports and communicating changes in the product risk profile to internal and external stakeholders. The ability to work in a dynamic, changing environment to meet corporate and patient needs is essential. * Provide Medical Safety/PV inputs to the assigned products at Jazz Pharmaceuticals, which may include Clinical Development program of all phases, Investigator Sponsored, Compassionate Use, and Disease Monitoring Programs; liaise with Clinical Sciences, Clinical Operations, Medical Affairs, Biometrics, Regulatory Affairs, Contract Research Organizations (CROs), Data Monitoring Committees (DMCs) and other entities to contribute to overall study execution while ensuring safety strategy and operational excellence * Provide Medical safety/PV inputs to Jazz Pharmaceuticals Commercial organization to support global launch activities for assigned products * Participate in the preparation and review of safety\-related section(s) for clinical, regulatory, and scientific documents including protocols, informed consent/assent forms, case report forms (CRFs), statistical plans, clinical study reports/synopses, integrated summaries of safety, New Drug or Biologic License Applications (NDA/BLA), Marketing Authorization Applications (MAA), Common Technical Document (CTD) submissions, Regulatory Agency responses, IRB/EC requests, briefing books, manuscripts, journal articles and other documents as needed, ensuring safety profile reflected for assigned products * Collaborate in the creation and maintenance of Company Core Safety Information (CCSI) and with the Jazz Labeling Committee ensure implementation of CCSI in all Reference Safety Information (RSI) including Investigator Brochures (IBs), Company Core Data Sheet (CCDS), national labels and other associated product labeling * Perform review of medical/scientific literature to identify literature relevant for signal detection activities and aggregate reporting for assigned products, as needed * Conduct signal detection activities to ensure signal identification, evaluation, validation, for assigned products including individual and aggregate data analyses; interpretation of safety signals and trends; documentation and communication of safety assessments (written and verbal) of safety risks in collaboration with key internal/external stakeholders * Chair the Safety Management Team (SMT) of products under authority and participate in other executive forums for assigned products * Serve as the signatory and overseer of the preparation and review of pre\- and postmarketing aggregate safety reports including Periodic Safety Update Reports (PSURs)/Periodic Benefit Risk Evaluation Reports (PBRERs), Periodic Adverse Drug Experience Reports (PADERs), Development Safety Update Reports (DSURs), IND Annual Reports, and 6\-month Suspected Unexpected Serious Adverse Reactions (SUSARs) Line Listing Reports and ensure consistent communication of safety profile/topics across various regulatory safety documents for assigned products * Contribute to preparation of Risk Management Plans (RMPs) for assigned products ensuring identification of risks, appropriate risk minimization and effectiveness measures in accord with regulatory requirements * Provide guidance with adverse event (MedDRA) and drug (WHODrug) coding for clinical and post\-marketing safety data * Demonstrate knowledge and ensure compliance with current and applicable global PV regulations and guidelines (e.g., CIOMS, EMA, FDA, ICH, etc.), SOPs and quality standards; active involvement in inspection readiness activities, internal audits and external inspections * Represent PV in cross\-functional forums and committees involving products under responsibility to achieve the Company’s goals * Contribute to key performance indicators to ensure PV excellence * Maintain knowledge of Jazz Pharmaceuticals indications for investigational and/or marketed products assigned * Keeps abreast of new PV/safety regulations and guidance from the regulatory authorities **Required** **2 Required Knowledge, Skills, and Abilities** * Understanding of global PV regulatory environment with working knowledge of international regulations, initiatives, standards and Good Pharmacovigilance practices (GVP) including but not limited to Americas and European Union, territories including an understanding of case processing procedures and other pharmacovigilance processes * Working knowledge of safety databases (ARISg, ARGUS, or other safety database applications) and electronic data capture systems * MedDRA trained and working knowledge of MedDRA and WHO Drug coding dictionaries * Working experience with PV audit process with active participation in Regulatory Authority Inspections is preferred * Ability to manage multiple tasks with deadlines in fast\-paced working environment * Knowledge of drug development process * Requires a high level of initiative and independence * Must have excellent written and oral communication skills, resourcefulness and personal organization skills together with demonstrated cross\-functional teamwork * Computer literacy with proficiency in external Regulatory Databases, Microsoft Excel, PowerPoint and Word * Some national/international travel may be required **3 Required/Preferred Education And Licenses** * MD required (or equivalent); medical licensure in at least one state preferred; clinical research and/or fellowship training in internal medicine or neuroscience, hematology/oncology or other relevant specialty is a plus * Minimum 3 years of Drug Safety/Pharmacovigilance (PV) experience or 3 or more years clinical development experience. Other relevant experience may be considered *Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.* **FOR US BASED CANDIDATES ONLY** Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $212,000\.00 \- $318,000\.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits.html.

Pharma & Biotech

Associate Medical Director, Medical Safety

Jazz Pharmaceuticals

London, England, UK

Pharma & Biotech

Medical Director, Medical Safety

Jazz Pharmaceuticals

Cambridge, England, UK

**If you are a current Jazz employee please apply via the Internal Career site.** Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life\-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient\-focused and science\-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information. **Brief Description** The Global Safety Physician serves as the safety expert accountable for the global safety strategy and overall safety profile for Jazz Pharmaceuticals product/s (investigational and marketed) throughout their lifecycle. This includes supporting major pre\- and post\-marketing safety deliverables including signal, benefit\-risk evaluation and risk management activities for specific products. This individual must effectively interface cross\-functionally at all levels in the organization as well as with external Regulatory Authorities. This individual will work together with PV management to ensure the safety assessment of priority product/s, including review of aggregate safety analyses and scientific literature, preparing safety reports and communicating changes in the product risk profile to internal and external stakeholders. The ability to work in a dynamic, changing environment to meet corporate and patient needs is essential. **Essential Functions** Job Responsibilities and Requirements: * Lead the preparation and review of safety\-related section(s) for product/s. Documents include review of specific clinical, regulatory, and scientific documents including protocols, informed consent/assent forms, case report forms (CRFs), statistical plans, clinical study reports/synopses, integrated summaries of safety, New Drug or Biologic License Applications (NDA/BLA), Marketing Authorization Applications (MAA), Common Technical Document (CTD) submissions, Regulatory Agency responses, IRB/EC requests, briefing books, manuscripts/journal articles and other documents as needed, ensuring safety profile reflected for assigned product/s. * Be a key member, as the safety representative, to a Global Regulatory Team and to a Core Development Team. * Interface with Risk Evaluation and Mitigation Strategy (REMS) team to optimize risk management of assigned products from a PV perspective. * Where relevant, support creation and maintenance of Company Core Safety Information (CCSI) and ensure implementation of CCSI in all Reference Safety Information (RSI) including Investigator Brochures (IBs), Company Core Data Sheet (CCDS), national labels and other associated product labeling. * Support review of medical/scientific literature to identify literature relevant for signal detection activities and aggregate reporting for assigned product/s, as needed. * Support signal detection activities to ensure signal identification, evaluation, validation, for assigned product including individual and aggregate data analyses; interpretation of safety signals and trends; documentation and communication of safety assessments (written and verbal) of safety risks in collaboration with CRSO and PV management. * Participate in or Lead a Safety Management Team (SMT) for an assigned product. * Contribute to the preparation and review of pre\- and post\- marketing aggregate safety reports IND Annual Reports, and 6\-monthly Suspected Unexpected Serious Adverse Reactions (SUSARs) Line Listing Reports and ensure consistent communication of safety profile/topics across various regulatory safety documents for assigned product/s. * Contribute to preparation of Risk Management Plans (RMPs) for assigned products ensuring identification of risks, appropriate risk minimization and effectiveness measures in accord with regulatory requirements. * Provide guidance with adverse event (MedDRA) and drug (WHO Drug) coding for clinical and postmarketing safety data. * Demonstrate or gain knowledge of current and applicable global PV regulations and guidelines (e.g., CIOMS, EMA, FDA, ICH, etc.), SOPs and quality standards. * Provide safety expertise to due diligence activities, if/ as needed. * Keeps abreast of new PV/safety regulations and guidance from the regulatory authorities. **Minimum Requirements** **Required Knowledge, Skills, and Abilities** * Minimum 2\-5 years of Clinical Development, Medical Affairs or Drug Safety/Pharmacovigilance experience; other relevant medical affairs experience may be considered. * Excellent knowledge of drug development process. * Requires a high level of initiative and independence. * Must have excellent written and oral communication skills, resourcefulness and personal organization skills together with demonstrated cross\-functional teamwork. * Computer literacy with proficiency in external Regulatory Databases, Microsoft Excel, PowerPoint and Word. * Some national/international travel may be required. Leadership Skills * Enterprise and Proactive Mindset—demonstrate collaborative spirit, understanding the benefit of working with others cross functionally, in a dynamic environment. * Set \& Achieve Goals: Understand business objectives and effectively translate them into strategies, while skillfully navigating obstacles and resistance to change. * Inspire \& Mobilize Others: Serve as a positive role model – create followership and effectively mobilize and influence others, both on your teams and across the organization. * Understanding of target product profile; clinical designs and/or global PV regulatory environment with working knowledge of international regulations, initiatives, standards and Good Clinical and Pharmacovigilance practices (GCP, GVP). * Exposure to working relationship with the FDA, EMA and other regulatory authorities is preferred. * Working knowledge of safety databases (ARISg, ARGUS, or other safety database applications) and electronic data capture systems a plus. * MedDRA trained and working knowledge of MedDRA and WHO Drug coding dictionaries a plus. * Ability to manage multiple tasks with deadlines in fast\-pace environment. **Required/Preferred Education And Licenses** * MD required; medical licensure in at least one region preferred; clinical research and/or fellowship training in internal medicine, oncology, neurology, or other relevant specialty is a plus. *Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.* **FOR US BASED CANDIDATES ONLY** Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: £113,600\.00 \- £170,400\.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits.html.

Pharma & Biotech

Senior Customer Success Manager

Zip

London, England, UK

**About Zip** Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T\-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2\.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. **Your Role** We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. As a Sr. CSM, you’ll work closely with sales, implementation, engineering and product while also working with a variety of customer stakeholders. You will advise customers on how to transform the way they manage B2B purchasing across their business, creating immediate value and efficiency for employees through product adoption and enablement. This role is ideal for you if you enjoy being a product expert, creative problem solving, and want to work with a world\-class team and customers such as Coinbase, Snowflake, Toast, Northwestern Mutual, Notion, Canva, Samsara, Databricks, Miro, and many more. **You Will** * Help our largest customers drive procurement success on the Zip platform. * Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis. * Act as a trusted procurement advisor and thought partner to continuously educate and enable our customers on Zip’s platform and procurement best practices. * Identify champions and build relationships with key business stakeholders across Procurement, Finance, Legal, IT/Security, and Privacy/Compliance teams. * Maintain high levels of customer engagement and satisfaction with a focus on customer adoption and loyalty. * Manage customer health and hedge account risks based on data\-driven adoption metrics. * Partner closely with product and engineering to translate business needs and requirements into new solutions for customers, while skillfully managing customer expectations. * Train and empower customers to be product specialists to become increasingly self\-sufficient for their organization. * Partner with the renewals team to achieve target GRR. * Continuously improve Customer Success assets and processes. We’re an early\-stage company, we want people who are excited to build and motivated to up\-level the status quo! **Qualifications** * 8\+ years of relevant work experience working in customer\-facing customer success, technical account management or strategic consulting organization. B2B SaaS experience in a high\-paced environment is a benefit. * Procurement experience (procurement, sourcing, or vendor management background) and familiarity with procurement technologies such as ERP (Netsuite, Coupa, etc.), HRIS (Workday etc.), CLM, GRC, JIRA, ServiceNow workflow management tools. * Excellent interpersonal skills and ability to establish quick rapport and trust with customers. * Strong project management skills to manage a dynamic customer portfolio. * Creative problem solver while being attentive to details. * Business process\-oriented and ability to think about workflow efficiency (e.g. diagrams, conditionally based logic, etc.). * Proactive team player that is able to identify process gaps and willing to jump in and help wherever needed (company, team, self mentality). **Nice to Haves** * Payments software experience (invoicing, PO creation) and background working with CFOs, Controller, Accounts Payable / Accounts Receivable roles. * Experience with SaaS workflow management tools (low code / no code configuration). * Experience working in a top tier consulting firm or have an MBA. **Perks \& Benefits** At Zip, we’re committed to providing our employees with everything they need to do their best work. * 📈 Start\-up equity * 🦷 Health, vision \& dental coverage * 🚠 Team building events \& happy hours * 🌴 Flexible PTO * 💻 Apple equipment plus home office budget * 💸 401k plan *We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!*

Healthtech & Digital Health

Responsable International de la Formation Clinique et de la Stratégie CVUS (F/H) - International CVUS Clinical Education Manager

Southampton, England, UK

Join our friendly Research and Enterprise Marketing team and play a critical role in delivering the university’s research and enterprise strategic plans. We need someone who enjoys turning their hand to a variety of projects. Working as part of a small team you'll contribute to a range of collaborations to enhance our reputation. You'll be working to improve brand perception with core audiences, increase income, and enhance the understanding of new knowledge which is making a real difference to the world. Collaborating with senior leaders and academics, you’ll get under the skin of a wide variety of projects, understand their target markets, and develop compelling and competitive propositions for them. To deliver plans, you’ll engage with a network of specialist experts in commercial, digital and communications teams to meet our ambitious targets. **About You** You’ll bring experience of planning and implementing marketing operations and the ability to do so in a large and complex organisation. Your skills in developing plans based on data and insight will underpin your creativity in designing innovative solutions. Adept at relationship\-building, you’ll be able to work proactively with academic and professional service stakeholders and across a network of internal and external teams to effectively deliver marketing plans. A background in higher education is not essential and we welcome applications from those who have gained their marketing experience in the commercial sector. **What We Can Offer You** We support a flexible approach to work and welcome hybrid working. With an understanding that there is a need to be on campus or visiting local business as part of the role. We have a range of benefits to make your life easier. In addition to a generous holiday allowance you will receive additional university closure days at Easter and Christmas. As staff you would be eligible for reduced fees at our on campus Early Years Centre, which provides quality childcare from birth to five years. Your long\-term future would be supported with access to the Universities Superannuation Scheme (USS), subsidised health and fitness facilities and a range of discounts. If you wish to discuss the role in more detail, please email Kate Prince on REMarketing@soton.ac.uk **Working At The University Of Southampton** Check out the staff benefits and why you should join us at The University of Southampton!

Pharma & Biotech

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