Service Improvement & Performance Manager – Maternity Services

An exciting opportunity has arisen for a dynamic and experienced leader to join Whittington Health Maternity Services as an Operational Improvement Manager.

This high-profile role will lead and support service improvement and transformation programmes, helping to embed a culture of continuous improvement and deliver measurable impact across the organisation and achieve the standards set out in the Maternity Incentive Scheme.

The post holder will deliver transformation and service improvement projects across Maternity Services, with a focus on the delivery of the Maternity Incentive Scheme (MIS).

The post holder will be expected to lead and manage a number of pathway redesign, efficiency, and service improvement workstreams from initial design to benefit realisation and reporting with a particular focus on processes that support the delivery of MIS. The post holder will ensure that service transformation will lead to improved patient experience and clinical outcomes, target compliance and financial balance.

The post holder will represent the Trust externally with other agencies as relevant including clinical networks and other agencies within and without the NHS.

We have an excellent reputation for being innovative, responsive and flexible to the changing clinical needs of the local population. We are treating more patients than ever before and are dedicated to improving services to deliver the best for our patients.

Our mission Helping local people live longer, healthier lives.

Our vision Provide safe, personal, co-ordinated care for the community we serve.

Our goals We have developed six key strategic goals to make sure we continue to support people to live longer, healthier lives.

• To secure the best possible health and wellbeing for all our community
• To integrate and coordinate care in person-centred teams
• To deliver consistent, high quality, safe services
• To support our patients and users in being active partners in their care
• To be recognised as a leader in the fields of medical and multi-professional education, and population-based clinical research
• To innovate and continuously improve the quality of our services to deliver the best outcomes for our local population

For further details / informal visits contact: Name: Jenniferwilkins1@nhs.net Job title: Director of Operations - ACW