Head of Commercial Transformation & Partnerships

Application Deadline: 22 July 2026

Department: Commercial

Location: UK

Description This is a newly created, high-impact leadership role at the centre of JT’s growth strategy. Within this role you will accelerate growth, monetise significant network and infrastructure investments and future‑proof our portfolio. Leading the commercial transformation agenda, you will shape how we convert innovation, emerging technology and strategic acquisitions into scalable propositions, sustainable revenue streams and long-term competitive advantage.

Working across the organisation, you will establish the frameworks, methodologies and partnerships needed to enter new markets, optimise go-to-market effectiveness and unlock the full value of our capabilities. You will bridge the gap between innovation and commercialization ensuring that ideas are translated into viable, market-ready solutions and lead the integration of acquisitions to deliver measurable synergies and growth. From defining new partnership models to driving network monetisation and shaping our AI strategy for priority sectors such as Government and Financial Services, you will play a pivotal role in positioning JT and our customers at the forefront of the market.

This is a unique opportunity for a strategic, commercially driven leader who thrives in ambiguity and can turn vision into execution. You’ll join a dynamic, forward-looking organisation where innovation, collaboration and continuous learning are at the core of our culture. If you are passionate about building high-value partnerships, leading transformation at scale and delivering tangible commercial outcomes, this role offers the platform to make a lasting impact and shape the future of our business.

JT is committed to building a diverse and inclusive working environment and JT Family. We will ensure that all individuals are provided reasonable accommodation to participate in job applications, interviews, onboarding processes and beyond. Should you require any support or assistance in making your application, please contact us at hrinbox@jtglobal.com . Key Responsibilities

• Define and lead the commercial transformation agenda, translating strategic ambition and innovation into scalable operating models, governance and measurable outcomes.
• Work closely with the Head of Innovation and incubation team to establish clear pathways from concept validation to commercial launch, ensuring viable ideas are prioritised, funded and scaled effectively.
• Lead the commercial integration of acquisitions, driving synergy capture through aligned propositions, cross-sell strategies and operational efficiencies.
• Develop repeatable methodologies to maximise return on network and infrastructure investments through innovative commercial models and new market entry strategies.
• Identify, secure and operationalise high-value partnerships and alliances that enhance capability, accelerate innovation adoption and strengthen market positioning.
• Establish a structured approach to qualifying, prioritising and scaling innovation opportunities, aligning investment decisions to commercial value and strategic fit.
• Shape the commercial application of AI, translating capability into customer propositions and enabling adoption across priority segments.
• Drive alignment across propositions, channels and sales to improve commercial performance and increase speed to market.
• Influence and align stakeholders across the business ensuring shared ownership of outcomes.
• Ensure solutions and commercial strategies are tailored to the needs of regulated, high-value sectors such as Government and Financial Services.
• Define success metrics, governance and reporting frameworks to track strategic impact, financial returns and delivery outcomes.
• Lead and develop a high-performing product function, creating clarity, alignment and conditions for success. Shape culture, capability and performance through others, acting as a visible leadership role model.

Skills, Knowledge And Expertise

• Significant leadership experience in commercial strategy, transformation corporate development or similar within telco, technology or digital infrastructure sectors.
• Proven ability to translate innovation and strategy into commercial reality, building frameworks and operating models that scale across an organisation.
• Strong experience in M&​A commercial integration, delivering measurable synergy realisation and cross-business value creation.
• Demonstrated expertise in commercialising technology and innovation, ideally in partnership with product, technology or innovation functions.
• Proven track record in developing and executing complex strategic partnerships and ecosystems.
• Deep understanding of network, platform or digital infrastructure monetisation models and routes to market.
• Strong commercial acumen with experience prioritising and scaling innovation pipelines based on value and strategic alignment.
• Experience strengthening commercial capability, ways of working and partnership culture to support long-term, scalable performance.
• Working knowledge of AI and emerging technologies, with the ability to translate technical capability into customer and commercial value.
• Experience working with or delivering into regulated industries, particularly Government and/or Financial Services environments.
• Exceptional stakeholder leadership with the ability to influence at Executive level, build alignment and deliver outcomes without direct authority.
• High levels of emotional intelligence, adaptability and judgement, with the ability to operate effectively in ambiguous, complex environments and lead through others at organisational scale.

Benefits

• 28 days holiday
• Health &​ Dental Insurance
• Pension Scheme
• Bonus Scheme
• Fully discounted staff services or cash allowance in lieu
• Co-working office spaces available for remote employees
• Professional Development
• Recharge Days

JT provide colleagues with an opportunity to embrace flexibility to work the hours that suit them in a location of their choice – office, home or further afield under our Hybrid Working guidelines. Through our hybrid working initiative we have diversified the ways in which we recruit, which also means that we are now able to support posts in major global locations. The benefits that are listed above are an example of those that we provide in our key locations, if you are applying from outside of these areas, please note that your compensation package might look a little different. Our main priority is colleague wellbeing, and we hope this offers greater opportunity for a work life balance. We aim to offer this approach to all colleagues across the business, but we recognise that there are certain roles that will need to work in a specific way due to their nature, such as our colleagues working in engineering, our contact centres and our retail outlets. We are actively working with our management teams to increase flexibility wherever we can.