Communications Officer

Role: Communications Officer

Salary: c£30,000

Eczema UK is the leading UK charity supporting everyone affected by eczema. The organization provides clear, evidence-based information, advice and support to people living with eczema, their families and caregivers. Eczema UK acts as a strong, independent voice, raising public and professional awareness of the condition and its impact. The charity also supports research into new treatments and campaigns for better medical care and services across the UK. Team members join a mission-driven environment focused on improving quality of life for people with eczema.

We are excited to be recruiting a Communications Officer to help strengthen and expand the reach of Eczema UK’s work. This is a new role, created as the charity grows and takes on increasingly proactive campaigns and community engagement. You will play a hands-on role in delivering our day-to-day communications — creating and scheduling content across our social media channels and website, supporting the production of our monthly e-newsletter, and monitoring and engaging with our online community. Beyond digital communications, this role offers real variety. You will provide valuable support across our wider operations — from helping to coordinate webinars and podcasts to assisting with health information, research and policy work. No two days will be quite the same. This is a fantastic opportunity to join a small, friendly and ambitious team at the heart of a charity making a genuine difference to the lives of everyone affected by eczema.

Job purpose

To support the day-to-day delivery of Eczema UK’s communications, digital content and organisational operations. This role plays a key part in helping the wider team function effectively.

Key responsibilities

Digital Communications and Content

·      Support the planning, creation and scheduling of social media content across platforms (Instagram, Facebook, LinkedIn, TikTok and YouTube), in line with organisational messaging, brand tone of voice and editorial calendar

·      Coordinate and support our eczema community champions

·      Assist with the planning, drafting and formatting of our monthly supporter e-newsletter using Mailchimp

·      Monitor e-newsletter mailing lists and support with performance tracking

·      Monitor media coverage of eczema-related topics and maintain records of press coverage

·      Act as a first point of contact for media enquiries, coordinating responses and media briefing documents using pre-approved sources

·      Monitor and respond to community engagement on social media in line with Eczema UK’s community engagement guidelines, escalating comments or queries when needed

·      Assist with uploading and updating content on the website, including information resources and event content

·      Support logistics for webinars, podcasts and online talks, including scheduling, tech set-up and note-taking

·      Provide communications and administrative support for charity campaigns, including planning and delivery

·      Support and occasionally attend events to promote Eczema UK, such as the British Association of Dermatologists Annual Meeting

Team and Office Support

·      Support the Head of Communications and wider team with meeting organisation, minute-taking and note circulation

·      Help track performance data and KPIs across communications, research and fundraising activities

·      Manage the main email inbox and coordinate responses or internal referrals

·      Act as a point of contact for general office queries

General Responsibilities

·      Adhere to Eczema UK’s policies and procedures

·      Comply with data protection regulations, ensuring personal information remains confidential

·      Take responsibility for your own personal learning and development, and support the learning and development of others

·      Ensure your work is accurate, meets quality standards and is delivered to agreed deadlines

·      Undertake any other reasonable tasks or projects as required 

Please follow the application instructions, here: https://www.charityjob.co.uk/jobs?jobtitle\=communications%2bofficer\&jobId\=1073900

To apply, please send the following to

emartin@eczema.org

by 9am on Monday 13 July 2026:

• A CV outlining your employment history and academic and professional qualifications

• A supporting statement of no more than two A4 pages, explaining how you meet the requirements of the role and why you are interested in joining Eczema UK.

If you would like an informal and confidential conversation about the role before applying, please contact Eleanor Martin, Head of Communications, at

emartin@eczema.org

.

Please let us know if you require any adjustments for interview or have any anticipated difficulties with the proposed dates.

Closing date: 9am, Monday 13 July 2026

In-person interviews: Week commencing 20 July 2026, London