UX Designer

Join Kew at an exciting time and help shape experiences that connect people with one of the world’s most important botanical institutions. As our UX Designer, you’ll play a key role in creating intuitive, engaging and accessible digital journeys that support projects of real significance, from helping to secure support for the renovation of the iconic Palm House to shaping the future of our Online Collections and Interactive Rainforest Experience. Working across a diverse range of initiatives, you’ll use user research, insight and design expertise to ensure every digital experience meets the needs of our audiences while supporting Kew’s mission to understand and protect plants and fungi for the wellbeing of people and the future of life on Earth.

Hours of work  Full time

Contract Type  Fixed Term (FTA)

Contract start date  2 year fixed-term contract

Salary  From £46,556 to £53,882 per year depending on experience [Band E]

Directorate  Marketing &​ Commercial Enterprise

Location  Kew Gardens, Richmond, Hybrid

Closing Date  26/07/2026

You’ll be confident working with a range of stakeholders and using user research, testing and data to understand audience needs. We’re looking for someone with experience creating personas, mapping user journeys, wireframing and prototyping, and using CRO and experimentation to improve digital experiences. Strong organisational skills and the ability to manage multiple projects will help you thrive in this role.

If you're passionate about creating user-centred digital experiences and want your work to help connect people with Kew’s science, conservation and horticulture mission, we'd love to hear from you.

This role is based at Kew with the option of regular home working, subject to operational requirements.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

We are planning to host initial online interviews on 3rd and 4th of August with a follow-up in-person interview on 7th August. 

At Kew, our strength lies in the diversity of our people and the insights they bring. When you join us, you will find an organisation that values your perspective and lived experience. You will receive support to achieve your full potential and access opportunities to develop and progress. Our commitment to equity, diversity, and inclusion is ongoing, shaped by the people who work here and the communities we serve. As a disability confident employer, we are breaking down barriers to be an inclusive workplace for everyone. 

Whoever you are, and however you experience the world, there is a place for you to grow and belong at Kew. 

No agencies please.