Let's make the NHS the most advanced healthcare system in the world 💙

The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. So we’re on a mission to fix it with technology that actually works.

We love the NHS because it’s accessible to all, free at the point of delivery and employs millions up and down the UK. But we've all read the headlines. It's under intense pressure with rising costs, GP strikes, budget uncertainty and an ageing population. Which means longer wait times, fewer appointments and lower quality care for the people who need of it most. The NHS is beautiful, but broken.

The largest cost (£66bn+) is staff, who spend a ridiculous amount of time on mundane admin. 35% of NHS staff are employed to complete administrative work all day, every day. And that's where we're making a difference.

We're focused on relentlessly automating repetitive processes within the NHS. And we’ve had great early success. Our first product, Automated Registrations, is already used by 24% of GP practices in England. With this wedge in the market, we're now building more powerful tech that unlocks access to healthcare for the entire nation. Check out bookable.health for a sneak peek.

⛩️ Our Principles

Exciting challenges lie ahead—guided by our principles, we’ll meet these challenges with a thoughtful and caring approach to support our community of NHS GP practices. These principles drive everything we do at Healthtech-1:

1. 💙Care deeply

2. 🏋️‍♀️ Work hard

3. 🤝 Be your word

4. 💬Trust in radical truth and transparency

5. 🚀Do your life's best work

6. 🥳Find the fun

Read more about our principles in the Healthtech-1 Handbook.

👉 Summary of the role

We are recruiting UK GPs with recent hands-on primary care total triage experience to help label anonymised patient requests for an AI triage project.

This is remote contractor work, batch-based, with an initial project and likely further ad hoc work. You will review anonymised requests and assign structured labels on urgency, emergency exclusion, care navigation, and missing information. There will be no live patient contact.

We are looking for GPs who are comfortable making asynchronous triage decisions from written submissions, and can work consistently to a clear labelling framework.

• Role title: GP Clinical Labeller – UK Primary Care Triage

• Requirements: current GMC registration and recent UK GP experience, with recent practical experience of digital/online/total triage.

• Engagement: Remote fixed-term contractor, batch-based work, initial project with likely further ad hoc batches. You are not expected to work hybrid 3:2 as outlined below (these requirements are for permanent roles only).

• Purpose: Review anonymised UK primary care patient requests and assign structured triage labels to support development and evaluation of an AI triage engine.

• Core task: Simulate the judgement of a GP working in a UK total-triage workflow: determine route, urgency, whether emergency can be excluded, whether there is enough information for a final disposition, and the most appropriate care-navigation category.

• Rate: around £100/hour, for 8-10 hours + paid calibration time. There is opportunity to extend contract. Benefits listed below are preserved for those in our team working with us long-term (not applicable for this role)

👉 Responsibilities

• Initial 30min calibration session (remote).

• Independently review anonymised request data using a written labelling manual.

• Assign structured labels according to the labelling manual.

• Work within data-protection, confidentiality, and secure-system requirements.

👉 Must-haves

• Fully qualified GP on the UK GP Register with current GMC registration and licence to practise.

• Recent hands-on experience of total triage / digital triage / online consultation triage / eHub triage in UK primary care.

• Experience with Accurx Triage, eConsult, or similar online consultation workflows.

• Comfortable making asynchronous triage decisions from written submissions.

👉 Nice-to-haves

• Experience with audit, guideline development, digital health, AI evaluation, or clinical safety work.

• Experience supervising or training other clinicians in triage.

💙A bit about us

💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world.

🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception.

💪🏼 3-5 days in the office, depending on your team and the company schedule. We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success!

🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it.

🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together.

🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23).

🚀An opportunity for real upside

💉Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice.

🎢Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year.

📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth.

🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success!

🥗 Health and fitness budget of £60 per month - see more here

🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate.

💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air.

🩺We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave.

✈️We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France!

👎 No private medical insurance, because we believe in the NHS and we are here to improve it!

🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible.

👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment.

🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider.

🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression.

🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations.

⛵️And of course, an adventure of a lifetime!