Senior Patient Recruitment Associate

Job Description As our   Senior Patient Recruitment Associate at Innovative Trials you are a customer oriented professional with a strong results-driven approach. The overarching goal of the Senior Patient Recruitment Associate is to own and nurture relationships and opportunities with existing clients and build them into long-term profitable ones. You will be responsible for managing multiple Patient Recruitment and Retention studies, ensuring they are delivered on time and to the highest possible standards. 

Job Requirements

• Degree in life sciences, healthcare, or related discipline, or equivalent industry experience.
• 3 years experience working in a patient recruitment / retention role in a CRO or pharmaceutical company.
• Experience working with patient recruitment and retention materials.
• Excellent organisation and communication skills, both written and oral
• Ability to multitask, managing a variety of projects simultaneously
• Experience in working with Google Suite and proficient in using Microsoft Office programs; Excel, Word and PowerPoint.

Job Responsibilities Execution, and Growth

• Operational Excellence: Translate high-level strategy into actionable workflows, ensuring your project teams deliver a seamless, "world-class service" to all internal and external stakeholders.
• Team Engagement: Create a "safe home" for the team where diverse perspectives are heard.

Project Management and Governance

• Manage internal teams to deliver projects "In Full, On Time, and Within Budget".
• Ensure strict adherence to company/client policies and regulatory requirements throughout the whole project lifecycle. Including managing the full suite of project documentation, from initial start-up to final reporting.
• Collaborate with clients to define and monitor KPIs and project milestones. Design and deploy rapid-response contingency plans whenever performance metrics deviate from targets to ensure seamless project recovery.
• Manage all financial aspects of programs, including forecasting, invoicing, and change orders with minimal oversight.
• Manage vendor relations, ensuring all task orders and quotes are accurately executed.  Oversee the day to day vendor performance and escalate operational bottlenecks in real-time to maintain project momentum.
• Enhance study profitability by strategically delegating roles and balancing team workloads.

Strategic Problem Solving &​ Operations

• Oversee the execution of multi-channel deliverables (materials development, translation, fulfilment and digital).
• Support with process enhancements to increase team efficiency and productivity.
• Demonstrate inclusive leadership by actively involving JAE, AEs in project discussions and decision-making. Provide growth opportunities for study team members to expand their skills and knowledge. Proactively identify and communicate development needs to line management to support tailored talent growth plans.

Job Benefits

• Competitive Salary
• Discretionary Bonus
• People’s Pension
• Healthcare
• Life Assurance
• Flexible Working
• Flu Jab
• 24 days Annual Leave plus Bank Holidays
• Long Service Rewards
• EV Car Scheme
• Recruitment Referral Programme
• Company Events
• Free Parking
• Cycle to Work Scheme
• Employee Assistance Program (EAP)