Access Manager

Job Overview University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Job Title: Access Manager

Contract Type: Fixed Term

Fixed Term Contract End Date: November 2027

Purpose for Fixed Term: Secondment

Under current Home Office rules, this role is not eligible for Skilled Worker visa sponsorship.

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.

Main duties of the job

This is an exciting opportunity to join our team in Cancer Care as Access manager on a 12 month secondment.

As part of our team, you will be responsible for delivery of local and national access targets for the Care Group, ensuring all activity within the care group is delivered within agreed Trust and government waiting time targets. You will also be responsible for interpretation and implementation of the Trusts access policy.

You will report to a member of the Care Groups operational management team.

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

Responsibilities Detailed job description and main responsibilities

In This Role, Your Key Responsibilities Will Include

• Delivery of local and national access targets across the Care Group
• Ensuring activity within the care group is delivered within agreed Trust and government waiting time targets including RTT and Cancer Performance targets.
• Interpretation and implementation of the Trusts access policy for the care group

What Experience/skills Are Needed

• Please see person specification

Person specification

Qualifications / Training Required Essential criteria

• Degree or equivalent experience or training
• Good knowledge of a range of administrative systems and processes
• Proven skill in utilisation of data analysis IT systems and Microsoft office packages
• Wide breadth of speciality knowledge in relation to access activities

Desirable criteria

• Experience of developing programmes/systems that monitor and improve efficiency or safety in a healthcare environment
• Evidence of continuing professional development
• Evidence of project/programme management.

Previous or relevant experience necessary

Essential criteria

• Significant operational and service management experience within a Health setting.
• Detailed specialist knowledge of health service and trust policy in relation to access and nationally agreed targets
• Proficient knowledge of all hospital computerised patient management systems
• Experience of dealing with non routine and complex problems, chasing progress and ensuring appropriate resource management
• Working in a collaborative multidisciplinary environment.
• Ability to collaborate and contribute to cost improvement and service improvement projects
• Experience of working directly with colleagues, commissioners, patients and their families in responding to complaints or queries related to access to services

Desirable criteria

• Able to demonstrate evidence of effective financial management.
• Experience of developing user/carer involvement.
• Experience of complex change management.
• Skills/experience of working with senior clinicians.

Aptitudes And Skills Required Essential criteria

• Able to work independently with minimum supervision to analyse current processes and develop monitoring systems
• Articulate with highly developed communication skills with the ability to network and build relationships at all levels, including interpersonal skills, liaison and negotiation skills.
• IT skills and ability to develop these skills further
• Ability to prioritise work and adapt to changing deadlines
• Able to demonstrate attention to detail and accuracy in working with complex data and issues
• Polite and sympathetic with patients/families when raising concerns
• Motivated and motivational
• Team player
• Ability to work with others and to share knowledge and skill as required

Trust Values

Essential criteria

• Patients First
• Always Improving
• Working Together