Operations Lead (£60k–£70k) at Vitruehealth

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Job Title Operations Lead

Salary £60k–£70k

Company Description Vitruehealth.com is a backed London-based healthtech startup using AI and motion capture to eliminate musculoskeletal pain for millions. With a client list including Bupa, AXA, and the NHS, they are scaling their 15-person team to revolutionize how clinicians assess and treat movement conditions through data-driven technology.

Job Description As Operations Lead at Vitruehealth.com, you will own the company’s operating system, partnering directly with the CEO to drive efficiency and culture. From managing finance operations and people processes to leading AI-driven workflow transformations, you’ll build the scalable foundations necessary to support a fast-growing healthtech leader while sitting on the leadership team.

Location London, UK

Why this role is remarkable

• Join the leadership team of a mission-driven company where you will partner directly with the CEO to shape the business rhythm and core culture.
• Impact global healthcare by supporting a platform used by Bupa, AXA, and the NHS to modernize musculoskeletal care for hundreds of millions of people.
• Lead Vitruehealth.com’s transformation into a truly AI-native organization, embedding cutting-edge tools into the very fabric of how the company operates, makes decisions, and scales.

What You Will Do

• Own the end-to-end operating rhythm, including OKRs, leadership meetings, and company-wide planning to ensure high-performance execution and follow-through across the entire business.
• Manage essential finance and people operations, from payroll and budget tracking to employee onboarding and developing internal policies that support a growing, high-talent team.
• Oversee governance and compliance, leading yearly ISO recertification processes and assisting the commercial team with security due diligence to help close major enterprise deals.

The ideal candidate

• Has 5+ years of operational experience in a startup or SaaS environment, with a proven track record of building systems and making autonomous, high-judgment decisions.
• Demonstrates high proficiency with AI tools and a genuine interest in leveraging them to transform internal workflows and increase overall business performance.
• Possesses strong financial literacy and attention to detail, capable of managing budgets, reporting, and complex compliance documentation without requiring constant direction.

Who are Jack &​ Jill? Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.

How does this work?

• Jack's an AI agent for job searching and career coaching. He works for you.
• Jill is the AI recruiter working for the company. She recruits from Jack's network.
• If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.

We never post fake jobs This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.

Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.

We appreciate this can make them look a bit suspect, but there isn't much we can do about it.

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