Senior Regulatory Operations Manager - UK

Paycom is a global leader in human capital management (HCM) and payroll technology, providing businesses with innovative solutions to streamline payroll, HR, and compliance processes.

As the company expands its international footprint to provide global Human Capital Management (“HCM”) &​ Payroll services in the UK, the company is seeking an experienced Senior Regulatory Operations [SS2.1] Manager who will act as an Executive Director of the company and be nominated as a Payment Service Directive (PSD) individual with the Financial Conduct Authority (FCA).

This individual will be a senior manager within Paycom in the UK, responsible for UK payment service operational matters as the company applies to become an Authorised Payment Institution with the FCA.

Responsibilities

• Leading the Paycom UK first line payroll payment operations framework across treasury operations, compliance operations and client support functions.
• Develop and implement robust, efficient and compliant operating procedures for treasury operations including the end-to-end execution of payroll payments, safeguarding and reconciliation of client funds
• Own, maintain and improve the operating procedures across the client operations including client onboarding, ongoing monitoring, transaction monitoring and PEP and sanction screening.
• Maintain relationships with key external stakeholders including banking partners.
• Day-to-day management and ownership of Key Performance Indicators for operational processes and Service Level Agreement standards for services provided on an outsourced basis within the Paycom Group.
• Maintain operational controls and manage operational risks, including managing any remediation activities of operational controls where the risk is outside risk appetite.
• Support the Country Director in shaping the UK strategy in line with the wider company strategy.
• Undertake duties as an Executive Director of the company, including attending and contributing to the Paycom UK Board.
• Prepare and present quarterly operations reports to the UK Executive Leadership Team and the Paycom UK Board.
• Meet expectations of fitness and propriety as a Payment Service Directive Individual to the FCA.
• Coordinating with other Paycom functions to improve operational performance, client experience and align operational processes across Paycom Group entities.
• Engaging with second line compliance and risk function and third line internal audit function in relation to reviews and audits of the payment service operations framework, and remediating issues identified.
• Identifying and managing operational improvement and scaling processes to preserve operational excellence as the product develops and client base grows within the UK market.
• Foster and embed a positive corporate culture within the Operations Function.
• Partnering with the internal stakeholder teams to ensure consistent and accurate information is provided for regulatory reporting to the FCA.
• Develop an operational training program for UK staff.

WHY JOIN US

Join Paycom at an exciting stage of our international expansion, where you’ll play a meaningful role in building and scaling our presence in a regulated, fast-paced industry. You’ll work cross-functionally with global teams in a high-trust environment that values ownership, collaboration, and long-term career development. This is a chance to shape new processes and contribute to a company that’s actively shaping its presence in the UK and Europe, with opportunities to grow your role as the business scales and evolves.

What We Offer

• Competitive salary with regular performance reviews.
• Comprehensive health insurance.
• A strong employer pension contribution to support your future.
• Generous annual leave, to help you rest and recharge.
• Enhanced family leave.
• Income protection and life assurance.
• Opportunities for professional development and career progression.