Urgent and Emergency Care Compliance Lead

The post-holder is a key member of the improvement team and integral to the business and governance of quality, safety and regulatory compliance across urgent and emergency care services.

They will lead, coordinate and deliver a broad portfolio of quality improvement, regulatory compliance and governance initiatives across urgent and emergency care services, including the Emergency Department, Same Day Emergency Care (SDEC), Urgent Treatment Centre and associated acute pathways.

The post holder will support the clinical, operational and quality teams to effectively drive, deliver and provide evidence-based assurance that the requirements of quality, safety and regulatory compliance are being implemented effectively and sustainably.

The post holder will provide oversight of systems and processes that support quality governance, including performance monitoring, regulatory compliance, service improvement programmes and external regulatory requirements.

The post holder will be responsible for the systems and processes to support the following:

• Care Quality Commission regulation and compliance
• Urgent and Emergency Care Improvement Programme
• National regulatory standards
• Quality and safety action plan monitoring and reporting
• Patient safety initiatives and improvement within urgent and emergency care
• Complaints and patient experience processes within urgent and emergency care
• Internal and external quality review programmes

The post holder will be expected to exercise initiative, prioritise conflicting work demands and communicate effectively with multidisciplinary teams, as well as internal and external stakeholders, to ensure continuous improvement and excellence in patient care.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

For further details / informal visits contact: Name: Leila Brown Job title: Associate Director- Transformation &​ Efficiency Email address: leila.brown3@nhs.net Telephone number: 07773767736

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