Chief Product Officer

Chief Product Officer

I’m working with an established, private equity backed business to hire an exceptional Chief Product Officer to lead a critical commercial evolution.

This is a rare opportunity to shape the future of an established, business that combines operational services with proprietary technology. The business has a clear strategic objective: evolve from being viewed primarily as a services provider into a software enabled platform business, creating stronger customer retention, greater scalability and enhanced enterprise value.

Reporting directly to the CEO and working closely with the Board and investors, you will own the product strategy, platform roadmap, and evidence based transformation required to deliver this vision.

This is not a traditional product leadership role. You will be responsible for transforming technology from a support function into a strategic commercial driver. You will build the product organisation, align engineering and data teams around measurable business outcomes, and create a platform that becomes integral to an established customer base. Success will be measured not only by platform capability, but by demonstrable improvements in customer retention, adoption, operational efficiency and long term commercial value.

Lead Product Strategy and Transformation

• Define and execute a product strategy aligned to commercial objectives.
• Create and own a product roadmap driven by market demand and business priorities.
• Build and develop a high-performing product management function.
• Ensure product investment decisions are informed by measurable customer and commercial outcomes.
• Lead the development of AI enabled product capabilities that create meaningful customer value.

Shape the Technology Organisation

• Provide leadership to Product Management, Engineering and Data teams.
• Drive organisational design, prioritisation and resource allocation across technology functions.
• Establish effective collaboration between product, engineering and operational stakeholders.
• Ensure the platform evolves into a core operational tool used both internally and by customers.

Build an Evidence-Based Growth Platform

• Develop the measurement frameworks needed to demonstrate platform value and customer impact.
• Create clear visibility of customer adoption, engagement, retention and commercial performance.
• Establish robust data driven decision-making across the business.
• Generate the evidence required to demonstrate the relationship between platform adoption and customer retention, revenue growth and profitability.

Experience

You will bring:

• A proven track record of leading the transformation of a B2B services business into a platform or software led organisation.
• Evidence of delivering measurable commercial outcomes such as improved retention, increased recurring revenue, enhanced customer engagement or increased business value.
• Significant senior-level product leadership experience within a complex B2B or B2B2C environment.
• Experience building and scaling product management functions.
• Experience leading engineering teams through organisational and operational transformation.
• Strong commercial judgement and the ability to prioritise outcomes over activity.
• The confidence to challenge established thinking and lead change within mature organisations.
• A highly analytical, evidence-led approach to decision-making.

Desirable Experience

• Experience within a private equity-backed business.
• Exposure to investor reporting, fundraising activity or business exits.
• Experience leading teams that leverage AI throughout the software development lifecycle.
• Experience building AI powered products or data driven platforms.

I’m interested in speaking with leaders from a broad range of sectors. Candidates who have driven platform transformation within operationally complex industries (ideally B2B) are encouraged to apply.

The role will come with excellent LTIP potential, as the business move towards a 2029 exit from current PE partner. The opportunity to be pivotal in the growth of the multiplier should be a huge driving decision behind your application.

The business is based in Lancashire and require someone to be physically present. A home location in the North West will be important.

Altech are operating as an agency in regards to this role.