Performance Measurement and Analytics Lead

• Apply before 11:55 pm on Sunday 12th July 2026
• Salary:

£58,655

• Working pattern: Full-time
• Business area:

IBCA - Data

• Location: Glasgow, Newcastle-upon-Tyne

Job summary

The Infected Blood Compensation Authority (IBCA) is a new arm’s-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal.

IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right.

We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments.

BCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant.

Successful applicants will join the Civil Service Pension Scheme.

Please note that the mission of IBCA means that it is likely to be fully operational for a period of approximately up to 5 years, after which IBCA will become a smaller residual service. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.

Job description

We are looking for a highly motivated individual with a drive for social impact to lead our growing Analytics team and hit the ground running, quickly getting to grips with the technical detail of how we measure success of a greenfield organisation set up at pace.

As the Performance Measurement &​ Analytics Lead, you will define the strategy and delivery model for producing KPIs and measuring success that will inform the Executive Committee, policy and operational leads, other IBCA functions and across the UK government about how we get it right for the infected blood community.

You will own and iterate the Performance Framework as the organisation evolves and work with Boards and teams at all levels to define and report against specific KPIs and measures across both the operational and digital elements of the service and the wider organisation.

You will provide visible strategic and technical leadership to the analytics team, confidently leading on performance measurement and supporting your people to decide upon and implement technical solutions and monitor the performance of the organisation.

You’ll build a close relationship with and understanding of IBCA business areas, in order to ensure that performance reporting is accurate and informative and supports the challenging and critical work of the organisation.

Responsibilities

• Develop Performance frameworks and KPIs to enable IBCA to measure its success
• Work closely with Internal and External stakeholders to ensure success measures align with the organisation’s strategic objectives
• Understand tracking capabilities and identify the gaps
• Team leadership and management to a group of analysts

Person specification

You will have the skills or be able to demonstrate you can lead a team of performance analysts to deliver innovatively in a fast-paced environment. You will be a personal performer who is comfortable working with a range of stakeholders at different levels of seniority and across teams whilst also supporting team members to grow and work collaboratively across a small team.

You will be a dynamic and self-starting individual who is comfortable setting the strategic direction for your team and spotting opportunities and will be able to inspire and empower your team to do the same.

Essential

• Performance Frameworks: experience of developing KPIs and Performance Frameworks for an organisation.
• Excellent leadership skills: Proven track record of delivery in a technical leadership role with significant experience in an analytics role.
• Communication &​ engagement: Excellent communication skills (written and oral) and significant experience in senior customer and stakeholder engagement; with a clear demonstration of an ability to communicate often complex technical detail to colleagues and leadership at all levels.
• Critical thinking mindset: Strong ability to filter and synthesize large amounts of information to produce clear, logical and concise statements of information and present this in clear and accessible formats to a range of technical and non-technical stakeholders.
• Digital Analysis: experience in working with multi-disciplinary teams to provide insight into the performance of digital services using multiple data sources, including digital analytics and qualitative data.

Additional information:

A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.

Technical skills

We'll assess you against these technical skills during the selection process:

• Performance Measurement
• Understanding analysis across the product life cycle
• Quality Assurance of Data and Analysis
• Communicating Analysis and Insight

Benefits

Alongside your salary of £58,655, Infected Blood Compensation Authority contributes £16,992 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A

Civil Service pension

with an employer contribution of 28.97%

Women in Data® advertise roles on behalf of our partners, alliances, and members. We are proud supporters of Women in Data.

*Connect, engage and belong to the largest free female data community in the UK – visit:

www.womenindata.co.uk

to join our community.*

Stay connected! Follow us on *LinkedIn

for updates on career opportunities and more.*