FOI/Subject Access Coordinator

The FOI/Subject Access Coordinator is responsible for processing information requests within the Trust’s Digital Assurance team.

You will keep the team organised and equipped with all tools necessary for effective service delivery making sure the team meets all deadlines across information requests.

To fulfil the needs of the Trust’s services, you may need to work outside your usual area. The Trust also reserves the right to move your regular workplace to any location within its organisation.

The FOI/Subject Access Coordinator manages subject access and health records requests for the Trust’s centralised function, ensuring all are processed accurately, lawfully, and within statutory deadlines.

The role includes line management, training, supervision, and appraisals for junior staff, maintaining high standards of quality assurance. Responsibilities cover coordinating complex information retrieval, quality-checking responses, keeping precise records, and acting as a key contact for enquiries.

Collaboration across the Trust, risk escalation, and deputising for senior colleagues are required to guarantee a consistent, compassionate, and compliant service.

We seek an organised professional with strong subject access, data protection, and redaction knowledge in mental health or NHS contexts.

You must excel at attention to detail, workload prioritisation, and independent work while leading with compassion and respect. Strong communication, advanced IT skills (Microsoft Office, Adobe), and experience in training, auditing, and procedure development are essential, alongside a proactive approach to improvement and high-quality service.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

For further details / informal visits contact: Name: Karen Dowling Job title: Information Quality Assurance Manager Email address: karen.dowling@gmmh.nhs.uk Telephone number: 0161 938 5281