Digital Change Business Analyst

Dorset County Hospital is growing its digital transformation and change service, and is looking to recruit an experienced Business Analyst to join the team. The post holder will play a pivotal role in delivering our exciting change programme by helping to define requirements, redesign work processes, and build a culture of digitally-enabled change.

The scope of role is varied, involving both technical and operational/clinical areas. The post holder will bring experts together to identify, define, and promote new ways of working. To do this, they will need to become familiar with the digital tools available, including clinical and non-clinical systems and internally developed solutions, as well as with patient pathways and operational processes. Recognising the complexity of clinical and operational processes, the post holder must be comfortable with a degree of ambiguity and will work as a consensus builder to help facilitate the co-design of new processes.

The successful candidate will be experienced in business analysis/process redesign, ideally including experience working in digital change. A grasp of technical concepts such as integration, data structures and system architecture is required in order to produce designs useful to technical teams. They will work closely with internal and external teams as designs are implemented, refining requirements and designs as projects/initiatives progress and ensuring requirements have been met to an acceptable standard.

Responsibilities The post holder is responsible for ensuring that the digital requirements of the Trust are captured correctly and that are benefits identified and realised. This will include the following key responsibilities:

• Mapping and redesigning business processes
• Consensus building, facilitation, and collaboration with sometimes disparate groups of stakeholders
• Capturing high level and detailed business requirements and expressing them as required by the project
• Capturing acceptance criteria for business requirements which accurately quantify when a requirement is considered to be met
• Translation of business requirements into cohesive, high level solution designs which can be implemented by technical teams
• Verification of implemented requirements
• Contributing to project documentation and supporting the transition of solutions into service through tasks such as user training and support
• Developing good relationships with Trust staff and communicate effectively in order to successfully capture the right information to deliver business change
• Research and understand NHS standards and statutory national requirements as required by relevant projects
• Identify and set effective working processes, practices and professional standards that could be adopted by the Digital Services department

The Digital Services team is a friendly, supportive, and dedicated group of digital professionals who are committed to providing outstanding support services to Dorset County Hospital.

The post holder will work closely with digital colleagues from services including:

• Clinical Systems
• Development
• Digital Portfolio Team
• Business Intelligence
• Health Records
• Clinical Coding
• Digital Technology and Infrastructure
• Digital Change and Training
• This role may include working across the Dorset Providers and the HealthSet Programme.

The successful candidate will be fully supported and be provided with opportunities to develop new skills and knowledge as part of their role.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role. All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application. For further details / informal visits contact: Name: Lucy Sandell Job title: Head of Digital Projects and Programmes Email address: Lucy.Sandell@dchft.nhs.uk Telephone number: 01305 251150

Please contact by email in the first instance.