Change & Engagement Manager

ASA Recruitment’s client, a Public Sector organisation with offices in Edinburgh and Glasgow are currently looking to recruit 2x Change &​ Engagement Managers on initial 9 month contracts (with potential extensions) on a rate of c.£500/day inside of IR35 (based on experience). These roles are mainly remote with the occasional visit to either the office in Edinburgh or Glasgow.

The Role:

This role with be working on the delivery of our client’s Correspondence Improvement Programme (CIP).

The CIP aims to modernise how correspondence is managed across the organisation and partner organisations. A key outcome of this programme is to support more consistent processes, improved transparency and reporting, and a more sustainable service model for handling correspondence.

The Change &​ Engagement Manager will work closely with CIP delivery teams, including the Change Management Lead, and business areas to ensure the successful delivery of the transition and change outcomes of CIP.

Responsibilities:

• Implement the CIP engagement plan, which the new Correspondence Management System (CMS) roll out
• Create and deliver stakeholder communication change and transformation activity to inform communications and engagement events and engagement requirements to meet change outcomes across multiple audiences
• Work with wider CIP delivery team to proactively shape and lead
• Work with wider delivery team, such as Business Analysis and Training to coordinate and deliver relevant training, awareness and business process activity.
• Prepare, create, and deliver creative digital engagement products and multi-media materials
• Measure organisation level engagement and change readiness, and user adoption.
• Demonstratable delivery experience implementing business or cultural change to an organisation or business area at pace
• Excellent written, verbal and digital literacy skills.

Essential Experience:

• Public sector service delivery and change management experience
• Change Management methodology qualification
• Cultural awareness and ability to adapt sensitively experience